CN115619335A - Service data processing method and device, electronic equipment and storage medium - Google Patents

Service data processing method and device, electronic equipment and storage medium Download PDF

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CN115619335A
CN115619335A CN202211191046.7A CN202211191046A CN115619335A CN 115619335 A CN115619335 A CN 115619335A CN 202211191046 A CN202211191046 A CN 202211191046A CN 115619335 A CN115619335 A CN 115619335A
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陈尚志
朱祖恩
陈浩欣
魏晓聪
邱馥
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CCB Finetech Co Ltd
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Abstract

本发明公开了业务数据处理的方法、装置、电子设备和存储介质,涉及计算机技术领域。该方法的一具体实施方式包括:响应于业务效率监督指令,获取对应的业务数据和业务类型,以调用业务类型对应的评估模型,评估核查业务数据的所需时间;获取业务数据的实际使用时间,响应于实际使用时间大于所需时间,获取业务数据的核查机构,查询对应的各核查节点,以确定各核查节点核查业务数据的实际使用时间,筛选异常核查节点;获取异常核查节点的核查信息,以调用预设的异常催办组件,基于核查信息和业务数据生成催办信息并发送。该实施方式能够解决通过人工的方式监督对业务数据和产的进度,但是这种方式需要花费较多的时间和成本,并且效率较低的问题。

Figure 202211191046

The invention discloses a business data processing method, device, electronic equipment and storage medium, and relates to the technical field of computers. A specific implementation of the method includes: responding to the business efficiency supervision instruction, obtaining the corresponding business data and business type, so as to invoke the evaluation model corresponding to the business type, and evaluating the time required for checking the business data; obtaining the actual use time of the business data , in response to the fact that the actual usage time is greater than the required time, the verification agency that obtains the business data queries the corresponding verification nodes to determine the actual usage time of each verification node to verify the business data, and screens the abnormal verification nodes; obtains the verification information of the abnormal verification nodes , to call the preset exception reminder component, generate and send reminder information based on verification information and business data. This implementation manner can solve the problem of manually supervising the progress of business data and production, but this method requires a lot of time and cost, and has low efficiency.

Figure 202211191046

Description

业务数据处理的方法、装置、电子设备和存储介质Method, device, electronic device and storage medium for business data processing

技术领域technical field

本发明涉及计算机技术领域,尤其涉及一种业务数据处理的方法、装置、电子设备和存储介质。The present invention relates to the field of computer technology, and in particular to a method, device, electronic equipment and storage medium for business data processing.

背景技术Background technique

在金融领域中,如借贷等类型的业务,由于业务处理中会因不同原因导致异常,所以通常需要对业务数据持续进行核查,以便于及时发现业务中的异常。随着业务量的增多,业务数据量也增大,经常会出现业务数据核查不及时的问题,从而导致业务异常无法及时发现。现有技术中,通常是需要通过人工的方式监督对业务数据和产的进度,但是这种方式需要花费较多的时间和成本,并且效率较低。In the financial field, for businesses such as lending, business processing may cause abnormalities due to different reasons, so it is usually necessary to continuously check business data in order to find abnormalities in the business in a timely manner. With the increase of business volume, the amount of business data also increases, and the problem of untimely verification of business data often occurs, resulting in the failure to detect business anomalies in time. In the prior art, it is usually necessary to manually monitor the progress of business data and production, but this method requires more time and cost, and is less efficient.

发明内容Contents of the invention

有鉴于此,本发明实施例提供一种业务数据处理的方法、装置、电子设备和存储介质,能够解决通过人工的方式监督对业务数据和产的进度,但是这种方式需要花费较多的时间和成本,并且效率较低的问题。In view of this, the embodiments of the present invention provide a method, device, electronic device and storage medium for business data processing, which can solve the problem of manually monitoring the progress of business data and production, but this method takes a lot of time. and cost, and the problem of low efficiency.

为实现上述目的,根据本发明实施例的一个方面,提供了一种业务数据处理的方法。To achieve the above purpose, according to an aspect of the embodiments of the present invention, a method for processing service data is provided.

本发明实施例的一种业务数据处理的方法包括:响应于业务效率监督指令,获取对应的业务数据和业务类型,以调用所述业务类型对应的评估模型,评估核查所述业务数据的所需时间;A method for processing business data according to an embodiment of the present invention includes: responding to a business efficiency supervision instruction, obtaining corresponding business data and business types, invoking the evaluation model corresponding to the business type, and assessing and checking the requirements of the business data time;

获取所述业务数据的实际使用时间,响应于所述实际使用时间大于所述所需时间,获取所述业务数据的核查机构,查询对应的各核查节点,以确定各所述核查节点核查所述业务数据的实际使用时间,筛选异常核查节点;Acquiring the actual usage time of the business data, and in response to the fact that the actual usage time is greater than the required time, the verification agency that obtains the business data queries the corresponding verification nodes to determine that each verification node verifies the The actual usage time of business data, screening abnormal verification nodes;

获取所述异常核查节点的核查信息,以调用预设的异常催办组件,基于所述核查信息和所述业务数据生成催办信息并发送。Obtain the verification information of the abnormality verification node to call a preset exception reminder component, generate and send reminder information based on the verification information and the business data.

在一个实施例中,还包括:In one embodiment, also includes:

响应于业务质量监督指令,获取核查结果为无异常的业务数据,调用预设的预警策略,与所述无异常的业务数据匹配,以基于所述匹配结果,确定业务数据核查质量。In response to the service quality supervision instruction, acquire business data whose verification result is normal, invoke a preset early warning strategy, and match with the normal business data, so as to determine the verification quality of the business data based on the matching result.

在又一个实施例中,基于所述匹配结果,确定业务数据核查质量,包括:In yet another embodiment, based on the matching result, determining the business data verification quality includes:

响应于所述匹配结果为匹配成功,将所述无异常业务数据标记为异常,获取所述无异常业务数据对应核查用户的信息,以生成对应的质量报告。In response to the matching result being a successful match, the non-abnormal business data is marked as abnormal, and the information of the verification user corresponding to the non-abnormal business data is acquired to generate a corresponding quality report.

在又一个实施例中,响应于业务监督指令之前,还包括:In yet another embodiment, before responding to the business supervision instruction, it also includes:

获取核查的历史业务数据、对应的核查机构和核查时间信息,生成所述历史业务数据的特征向量,以输入预设的网络模型进行训练,得出所述评估模型。Obtain verified historical business data, corresponding verification institutions and verification time information, generate feature vectors of the historical business data, input preset network models for training, and obtain the evaluation model.

在又一个实施例中,所述筛选异常核查节点,包括:In yet another embodiment, the screening abnormality checking node includes:

获取所述业务数据对应的核查等级,查询各核查节点对应的时间阈值,以结合所述业务数据的实际使用时间,筛选异常核查节点。The verification level corresponding to the business data is obtained, and the time threshold corresponding to each verification node is queried, so as to screen abnormal verification nodes in combination with the actual usage time of the business data.

在又一个实施例中,基于所述核查信息和所述业务数据生成催办信息,包括:In yet another embodiment, generating reminder information based on the verification information and the business data includes:

获取催办信息模板,确定催办信息的所需字段,从所述核查信息和所述业务数据中提取所述所需字段的字段值,以与所述催办信息模板组合,生成所述催办信息。Obtaining a reminder information template, determining required fields of the reminder information, extracting field values of the required fields from the verification information and the business data, and combining with the reminder information template to generate the reminder information.

在又一个实施例中,获取对应的业务数据和业务类型,包括:In yet another embodiment, obtaining corresponding service data and service types includes:

查询各机构的催办率,以基于所述催办率获取对应的业务数据和业务数据的业务类型。Query the reminder rate of each institution, so as to obtain the corresponding business data and the business type of the business data based on the reminder rate.

为实现上述目的,根据本发明实施例的另一方面,提供了一种业务数据处理的装置。To achieve the above object, according to another aspect of the embodiments of the present invention, an apparatus for processing service data is provided.

本发明实施例的一种业务数据处理的装置包括:获取单元,用于响应于业务效率监督指令,获取对应的业务数据和业务类型,以调用所述业务类型对应的评估模型,评估核查所述业务数据的所需时间;An apparatus for processing business data in an embodiment of the present invention includes: an acquisition unit, configured to acquire corresponding business data and business types in response to business efficiency supervision instructions, to call the evaluation model corresponding to the business type, and to evaluate and check the Time required for business data;

确定单元,用于获取所述业务数据的实际使用时间,响应于所述实际使用时间大于所述所需时间,获取所述业务数据的核查机构,查询对应的各核查节点,以确定各所述核查节点核查所述业务数据的实际使用时间,筛选异常核查节点;The determination unit is configured to obtain the actual usage time of the business data, and in response to the actual usage time being greater than the required time, the verification agency that obtains the business data queries the corresponding verification nodes to determine the The verification node verifies the actual usage time of the business data, and screens the abnormal verification nodes;

发送单元,用于获取所述异常核查节点的核查信息,以调用预设的异常催办组件,基于所述核查信息和所述业务数据生成催办信息并发送。The sending unit is configured to obtain the verification information of the abnormality verification node, so as to invoke a preset exception reminder component, generate reminder information based on the verification information and the business data, and send it.

在一个实施例中,所述确定单元,还用于:In one embodiment, the determining unit is further configured to:

响应于业务质量监督指令,获取核查结果为无异常的业务数据,调用预设的预警策略,与所述无异常的业务数据匹配,以基于所述匹配结果,确定业务数据核查质量。In response to the service quality supervision instruction, acquire business data whose verification result is normal, invoke a preset early warning strategy, and match with the normal business data, so as to determine the verification quality of the business data based on the matching result.

在又一个实施例中,所述确定单元,还用于:In yet another embodiment, the determining unit is further configured to:

响应于所述匹配结果为匹配成功,将所述无异常业务数据标记为异常,获取所述无异常业务数据对应核查用户的信息,以生成对应的质量报告。In response to the matching result being a successful match, the non-abnormal business data is marked as abnormal, and the information of the verification user corresponding to the non-abnormal business data is acquired to generate a corresponding quality report.

在又一个实施例中,所述装置还包括:In yet another embodiment, the device further includes:

训练单元,用于获取核查的历史业务数据、对应的核查机构和核查时间信息,生成所述历史业务数据的特征向量,以输入预设的网络模型进行训练,得出所述评估模型。The training unit is used to acquire historical business data for verification, corresponding verification organization and verification time information, generate feature vectors of the historical business data, input a preset network model for training, and obtain the evaluation model.

在又一个实施例中,所述确定单元,具体用于:In yet another embodiment, the determining unit is specifically configured to:

获取所述业务数据对应的核查等级,查询各核查节点对应的时间阈值,以结合所述业务数据的实际使用时间,筛选异常核查节点。The verification level corresponding to the business data is obtained, and the time threshold corresponding to each verification node is queried, so as to screen abnormal verification nodes in combination with the actual usage time of the business data.

在又一个实施例中,所述发送单元,具体用于:In yet another embodiment, the sending unit is specifically configured to:

获取催办信息模板,确定催办信息的所需字段,从所述核查信息和所述业务数据中提取所述所需字段的字段值,以与所述催办信息模板组合,生成所述催办信息。Obtaining a reminder information template, determining required fields of the reminder information, extracting field values of the required fields from the verification information and the business data, and combining with the reminder information template to generate the reminder information.

在又一个实施例中,所述获取单元,具体用于:In yet another embodiment, the acquisition unit is specifically configured to:

查询各机构的催办率,以基于所述催办率获取对应的业务数据和业务数据的业务类型。Query the reminder rate of each institution, so as to obtain the corresponding business data and the business type of the business data based on the reminder rate.

为实现上述目的,根据本发明实施例的再一个方面,提供了一种电子设备。To achieve the above purpose, according to still another aspect of the embodiments of the present invention, an electronic device is provided.

本发明实施例的一种电子设备,包括:一个或多个处理器;存储装置,用于存储一个或多个程序,当所述一个或多个程序被所述一个或多个处理器执行,使得所述一个或多个处理器实现本发明实施例提供的业务数据处理的方法。An electronic device according to an embodiment of the present invention includes: one or more processors; a storage device for storing one or more programs, when the one or more programs are executed by the one or more processors, The one or more processors are made to implement the service data processing method provided by the embodiment of the present invention.

为实现上述目的,根据本发明实施例的又一个方面,提供了一种计算机可读介质。To achieve the above purpose, according to still another aspect of the embodiments of the present invention, a computer-readable medium is provided.

本发明实施例的一种计算机可读介质,其上存储有计算机程序,所述程序被处理器执行时实现本发明实施例提供的业务数据处理的方法。A computer-readable medium according to an embodiment of the present invention stores a computer program thereon, and when the program is executed by a processor, implements the service data processing method provided by the embodiment of the present invention.

为实现上述目的,根据本发明实施例的又一个方面,提供了一种计算机程序产品。To achieve the above object, according to still another aspect of the embodiments of the present invention, a computer program product is provided.

本发明实施例的一种计算机程序产品,包括计算机程序,所述程序被处理器执行时实现本发明实施例提供的业务数据处理的方法。A computer program product in an embodiment of the present invention includes a computer program, and when the program is executed by a processor, the method for processing service data provided in the embodiment of the present invention is implemented.

上述发明中的一个实施例具有如下优点或有益效果:本发明实施例中,预设业务类型对应的评估模型,以预估业务数据核查所需时间,进而可以与实际使用时间比较,在确定实际使用时间较长时,可以进一步对核查节点进行分析,以筛选出异常的和产节点,进而生成催办信息并上报,如此本发明实施例中,对于业务数据的核查,可以通过评估模型进行监督并从各核查节点进行分析,以确定出核查异常,从而避免人工方式监督,提高了监督效率和准确性,降低和所需的成本。An embodiment of the above-mentioned invention has the following advantages or beneficial effects: In the embodiment of the present invention, the evaluation model corresponding to the business type is preset to estimate the time required for business data verification, which can then be compared with the actual use time, and when determining the actual When the use time is long, the verification nodes can be further analyzed to screen out abnormal and production nodes, and then generate reminder information and report it. In this way, in the embodiment of the present invention, the verification of business data can be supervised through the evaluation model and Analyze from each verification node to determine the verification abnormality, thereby avoiding manual supervision, improving the supervision efficiency and accuracy, and reducing the required cost.

上述的非惯用的可选方式所具有的进一步效果将在下文中结合具体实施方式加以说明。The further effects of the above-mentioned non-conventional alternatives will be described below in conjunction with specific embodiments.

附图说明Description of drawings

附图用于更好地理解本发明,不构成对本发明的不当限定。其中:The accompanying drawings are used to better understand the present invention, and do not constitute improper limitations to the present invention. in:

图1是根据本发明实施例的业务数据处理的方法的一种主要流程的示意图;FIG. 1 is a schematic diagram of a main flow of a method for processing business data according to an embodiment of the present invention;

图2是根据本发明实施例的预设神经网络的一种网络结构示意图;FIG. 2 is a schematic diagram of a network structure of a preset neural network according to an embodiment of the present invention;

图3是根据本发明实施例的业务数据处理的方法的又一种主要流程的示意图;FIG. 3 is a schematic diagram of another main flow of a method for processing business data according to an embodiment of the present invention;

图4是根据本发明实施例的业务数据处理的方法的又一种主要流程的示意图;FIG. 4 is a schematic diagram of another main flow of a method for processing business data according to an embodiment of the present invention;

图5是根据本发明实施例的业务数据处理的装置的主要单元的示意图;Fig. 5 is a schematic diagram of main units of a device for processing service data according to an embodiment of the present invention;

图6是本发明实施例可以应用于其中的一种示例性系统架构图;FIG. 6 is an exemplary system architecture diagram to which the embodiment of the present invention can be applied;

图7是适于用来实现本发明实施例的计算机系统的结构示意图。FIG. 7 is a schematic structural diagram of a computer system suitable for implementing an embodiment of the present invention.

具体实施方式detailed description

以下结合附图对本发明的示范性实施例做出说明,其中包括本发明实施例的各种细节以助于理解,应当将它们认为仅仅是示范性的。因此,本领域普通技术人员应当认识到,可以对这里描述的实施例做出各种改变和修改,而不会背离本发明的范围和精神。同样,为了清楚和简明,以下的描述中省略了对公知功能和结构的描述。Exemplary embodiments of the present invention are described below in conjunction with the accompanying drawings, which include various details of the embodiments of the present invention to facilitate understanding, and they should be regarded as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.

需要指出的是,在不冲突的情况下,本发明中的实施例以及实施例中的特征可以互相组合。本申请技术方案中对数据的获取、存储、使用、处理等均符合国家法律法规的相关规定。It should be noted that, in the case of no conflict, the embodiments of the present invention and the features in the embodiments can be combined with each other. The acquisition, storage, use, and processing of data in the technical solution of this application all comply with the relevant provisions of national laws and regulations.

本发明实施例提供一种业务数据处理系统,该系统可以用于对核查业务数据进行监督场景。具体的可以用于对贷款等业务数据的核查进行监督的场景中。An embodiment of the present invention provides a business data processing system, which can be used in a scenario of supervising business data verification. Specifically, it can be used in the scenario of supervising the verification of business data such as loans.

以业务数据为贷款业务数据为例,贷后预警是贷款业务中重要的流程,他的目的是控制风险,确保能够按时、足额的收回贷款本息;监控贷款资金流向,确保贷款资金能够合法、合规进行支用,所以对贷款业务数据的核查成为重要问题。所以为了对贷款业务数据的核查处理过程进行监督,本发明实施例中提出业务数据处理系统。由于各结构中对应的业务数据局也并不相同,所以各机构对应业务数据的核查也会存在差异,通常为了便于对贷款业务数据的核查,可以将核查过程划分为多个核查节点,即对各核查岗位(如分派岗、检查岗、审核岗),在不同岗位可设置多个业务人员,以实现对应核查节点的核查任务。业务数据核查过程具体可以为:一个贷款业务数据通常由监控模型识别出来,随后通过批量脚本根据贷款业务的机构号和核查等级把对应的贷款业务数据的核查任务自动发送到对应机构的分派岗位中,分派岗位经过信息初审和白名单例外处理后可以将贷款业务数据核查任务分派给检查岗进行核查,核查结果将反馈给本机构或上级机构的审核岗位进行复核,复核无误的业务数据则完成核查。本发明实施例中可以对完成核查的业务数据进行监督,以及时发现未能准确核查出疑点的业务数据。Taking the business data as the loan business data as an example, post-loan early warning is an important process in the loan business. Its purpose is to control risks and ensure that the loan principal and interest can be recovered on time and in full; monitor the flow of loan funds to ensure that the loan funds can be legal, Therefore, the verification of loan business data has become an important issue. Therefore, in order to supervise the verification process of loan business data, a business data processing system is proposed in the embodiment of the present invention. Since the corresponding business data bureaus in each structure are not the same, there will be differences in the verification of the corresponding business data of each institution. Usually, in order to facilitate the verification of loan business data, the verification process can be divided into multiple verification nodes, that is, to For each verification post (such as assignment post, inspection post, and audit post), multiple business personnel can be set up in different posts to realize the verification task corresponding to the verification node. The business data verification process can be as follows: a loan business data is usually identified by the monitoring model, and then the verification task of the corresponding loan business data is automatically sent to the assigned position of the corresponding institution through a batch script according to the institution number and verification level of the loan business , after the assigned position has passed the information preliminary review and the whitelist exception processing, the loan business data verification task can be assigned to the inspection post for verification, and the verification result will be fed back to the review post of the institution or the superior institution for review, and the business data that is verified to be correct will be verified. . In the embodiment of the present invention, the verified business data can be supervised, so as to timely discover the suspicious business data that cannot be checked accurately.

本发明实施例提供了一种业务数据处理的方法,该方法可由业务数据处理系统执行,如图1所示,该方法包括:An embodiment of the present invention provides a method for processing business data, which can be executed by a business data processing system, as shown in Figure 1, the method includes:

S101:响应于业务效率监督指令,获取对应的业务数据和业务类型,以调用业务类型对应的评估模型,评估核查业务数据的所需时间。S101: Responding to a business efficiency supervision instruction, obtain corresponding business data and business type, so as to call an evaluation model corresponding to the business type, and estimate the time required for checking the business data.

其中,业务效率监督指令用于指示对业务数据的核查效率进行监督。本步骤中业务效率监督指令可以由业务数据处理系统自动触发,也可以由外部系统发送,例如,业务数据处理系统可以设置业务效率监督指令自动触发的时间,以实现自动触发,或者在用户需要对一些业务数据核查进行监督时,也可以向业务数据处理系统发送业务效率监督指令。Wherein, the business efficiency supervision instruction is used to instruct to supervise the checking efficiency of business data. In this step, the business efficiency supervision instruction can be automatically triggered by the business data processing system, or can be sent by an external system. When some business data is checked for supervision, it can also send business efficiency supervision instructions to the business data processing system.

本发明实施例中,业务效率监督指令可以携带以完成核查的业务数据,以便于对这些业务数据的核查进行监督处理,即需要进行监督的已核查业务数据,所以可以从业务效率监督指令获取对应的业务数据。或者本步骤中业务效率监督指令触发后,从存储业务数据的数据库中获取。在获取业务数据后,可以从预存储的业务数据的信息中获取到对应的业务类型。In the embodiment of the present invention, the business efficiency supervision instruction can carry the business data to complete the verification, so as to supervise and process the verification of these business data, that is, the verified business data that needs to be supervised, so the corresponding business data can be obtained from the business efficiency supervision instruction. business data. Or, after the business efficiency supervision command is triggered in this step, it can be obtained from the database storing the business data. After obtaining the service data, the corresponding service type can be obtained from the information of the pre-stored service data.

具体的,本发明实施例中,在监督核查业务数据出现异常后会对该业务数据的核查进行催办,所以可以基于历史监督的结果,确定各机构的催办率,进而为了便于对各机构业务数据核查效率的监督,可以基于各机构的催办率来获取对应的业务数据和业务数据的业务类型。例如,在机构的催办率越高时,可以获取该机构和产的业务数据量越大,如可以获取该机构核查的所有业务数据进行监督;在机构的催办率越低时,可以获取该机构和产的业务数据量越小,即从该机构核查的所有业务数据进行抽查,获取到业务数据。Specifically, in the embodiment of the present invention, after the supervision and verification business data is abnormal, the verification of the business data will be reminded, so the reminder rate of each institution can be determined based on the results of historical supervision, and then in order to facilitate the business data of each institution For the supervision of verification efficiency, the corresponding business data and the business type of business data can be obtained based on the reminder rate of each institution. For example, when the agency's reminder rate is higher, the greater the amount of business data that can be obtained from the agency and its products, such as all the business data verified by the agency can be obtained for supervision; when the agency's reminder rate is lower, the agency can obtain The smaller the amount of business data produced, that is, to conduct spot checks on all business data verified by the agency to obtain business data.

需要说明的是,本发明实施例中可以预设各业务类型对应的评估模型,用于评估核查业务数据的所需时间,即对一条业务数据核查所需的时间。由于本发明实施例中对核查效率进行监督,所以可以先通过评估模型来评估出业务数据核查的所需时间以用于对核查效率进行评估。It should be noted that in the embodiment of the present invention, an evaluation model corresponding to each business type may be preset to evaluate the time required for checking business data, that is, the time required for checking a piece of business data. Since the verification efficiency is supervised in the embodiment of the present invention, the required time for business data verification can be estimated through an evaluation model to evaluate the verification efficiency.

在一些实施例中,在执行本步骤之前,可以获取核查的历史业务数据、对应的核查机构和核查时间信息,生成历史业务数据的特征向量,以输入预设的网络模型进行训练,得出评估模型。In some embodiments, before performing this step, the verified historical business data, the corresponding verification organization and verification time information can be obtained, the feature vector of the historical business data can be generated, and the preset network model can be input for training to obtain the evaluation Model.

预设的网络模型可以为神经网络模型。具体的,本发明实施例中,可以统计历史业务数据核查的总时长、核查机构、核查节点、各核查节点核查所使用的时间等特征,以生成特征向量。将特征向量输入预设的网络模型,以对模型进行训练,得出评估模型。如图2所示,可以为预设神经网络的一种网络结构示意图。The preset network model may be a neural network model. Specifically, in the embodiment of the present invention, characteristics such as the total duration of historical service data verification, verification institutions, verification nodes, and time used by each verification node for verification can be counted to generate feature vectors. Input the feature vector into the preset network model to train the model and obtain the evaluation model. As shown in FIG. 2 , it may be a schematic diagram of a network structure of a preset neural network.

S102:获取业务数据的实际使用时间,响应于实际使用时间大于所需时间,获取业务数据的核查机构,查询对应的各核查节点,以确定各核查节点核查业务数据的实际使用时间,筛选异常核查节点。S102: Obtain the actual usage time of the business data, and in response to the fact that the actual usage time is greater than the required time, the verification agency that obtains the business data queries the corresponding verification nodes to determine the actual usage time of the business data verified by each verification node, and screens for abnormal verification node.

其中,实际使用时间表示核查业务数据的实际使用时间,以将其与评估的所需时间进行比较。若实际使用时间不大于所需时间,说明核查业务数据的时间并没有出现异常;若实际使用时间大于所需时间,说明核查业务数据的时间出现异常,即出现拖延的状态,所以此时可以获取业务数据的核查机构,查询对应的各核查节点,以确定各核查节点核查业务数据的实际使用时间,进而筛选异常核查节点。Among them, the actual usage time means checking the actual usage time of the business data to compare it with the estimated required time. If the actual usage time is not greater than the required time, it means that there is no abnormality in the time for checking business data; if the actual usage time is greater than the required time, it means that the time for checking business data is abnormal, that is, there is a delay, so you can get it at this time The business data verification agency queries the corresponding verification nodes to determine the actual usage time of each verification node to verify the business data, and then screens abnormal verification nodes.

异常核查节点表示花费时间较长的核查节点,因此核查节点核查业务数据的实际使用时间较长,所以导致业务数据核查的实际使用时间大于评估的所需时间。The abnormal verification node indicates a verification node that takes a long time, so the actual usage time of the verification node to check the business data is longer, so the actual usage time of the business data verification is longer than the evaluation time.

具体的,本发明实施例中,由于不同业务数据的复杂度不同,核查所需的时间也不相同,所以可以设置各业务数据的核查等级,并为各核查登记设置对应各核查节点的时间阈值,即核查节点核查业务数据所使用时间的阈值,进而可以获取业务数据对应的核查等级,进而查询出该核查等级下各核查节点对应的时间阈值,以与各核查节点核查业务数据的实际使用时间进行比较,从而可以筛选异常核查节点,即使用时间大于时间阈值的核查节点。Specifically, in the embodiment of the present invention, since the complexity of different business data is different, the time required for verification is also different, so the verification level of each business data can be set, and the time threshold corresponding to each verification node can be set for each verification registration , that is, the threshold of the time used by the verification node to verify the business data, and then the verification level corresponding to the business data can be obtained, and then the time threshold corresponding to each verification node under the verification level can be queried, so as to check the actual usage time of the business data of each verification node The comparison is performed, so that the abnormal verification nodes can be screened, that is, the verification nodes whose usage time is greater than the time threshold.

S103:获取异常核查节点的核查信息,以调用预设的异常催办组件,基于核查信息和业务数据生成催办信息并发送。S103: Obtain the verification information of the abnormality verification node, so as to invoke a preset exception reminder component, generate and send reminder information based on the verification information and business data.

其中,在确定出异常的核查节点后,可以获取异常核查节点的核查信息,如核查业务人员信息等,从而通过异常催办组件来生成催办信息,进而进行发送,以提示业务人员核查效率异常。Among them, after the abnormal verification node is determined, the verification information of the abnormal verification node can be obtained, such as the verification business personnel information, etc., so as to generate reminder information through the abnormal reminder component, and then send it to remind the business personnel to check that the efficiency is abnormal.

具体的,本步骤中可以预设催办信息模板,如此可以基于催办信息模板确定出生成催办信息的所需字段,进而从核查信息和业务数据中提取所需字段的字段值,以替换到催办信息模板中,生成催办信息。Specifically, in this step, the reminder information template can be preset, so that the required fields for generating reminder information can be determined based on the reminder information template, and then the field values of the required fields can be extracted from the verification information and business data to replace the reminder information In the template, reminder information is generated.

本发明实施例中,预设业务类型对应的评估模型,以预估业务数据核查所需时间,进而可以与实际使用时间比较,在确定实际使用时间较长时,可以进一步对核查节点进行分析,以筛选出异常的和产节点,进而生成催办信息并上报,如此本发明实施例中,对于业务数据的核查,可以通过评估模型进行监督并从各核查节点进行分析,以确定出核查异常,从而避免人工方式监督,提高了监督效率和准确性,降低和所需的成本。In the embodiment of the present invention, the evaluation model corresponding to the business type is preset to estimate the time required for business data verification, which can be compared with the actual use time. When the actual use time is determined to be long, the verification node can be further analyzed. To screen out abnormal and production nodes, and then generate reminder information and report it, so in the embodiment of the present invention, the verification of business data can be supervised through the evaluation model and analyzed from each verification node to determine the verification abnormality, so that Avoid manual supervision, improve the efficiency and accuracy of supervision, and reduce the required cost.

下面结合图1所示的实施例,对本发明实施例中业务数据处理的方法进行具体说明,如图3所示,该方法包括:Below in conjunction with the embodiment shown in Figure 1, the method for processing business data in the embodiment of the present invention is specifically described, as shown in Figure 3, the method includes:

S301:响应于业务效率监督指令,查询各机构的催办率,以基于催办率获取对应的业务数据和业务数据的业务类型。S301: In response to the business efficiency supervision instruction, query the reminder rate of each institution, so as to obtain the corresponding business data and the business type of the business data based on the reminder rate.

S302:调用业务类型对应的评估模型,评估核查业务数据的所需时间。S302: Call the evaluation model corresponding to the business type, and evaluate the time required for checking the business data.

S303:获取业务数据的实际使用时间。S303: Obtain the actual usage time of the service data.

S304:响应于实际使用时间不大于所需时间,确定核查结果为通过。S304: In response to the fact that the actual usage time is not greater than the required time, determine that the verification result is passed.

S305:响应于实际使用时间大于所需时间,获取业务数据的核查机构,查询对应的各核查节点,以确定各核查节点核查业务数据的实际使用时间,筛选异常核查节点。S305: In response to the fact that the actual usage time is greater than the required time, the verification agency that obtains the business data queries the corresponding verification nodes to determine the actual usage time of each verification node to verify the business data, and screens abnormal verification nodes.

S306:获取异常核查节点的核查信息。S306: Obtain verification information of the abnormality verification node.

S307:获取催办信息模板,确定催办信息的所需字段,从核查信息和业务数据中提取所需字段的字段值,以与催办信息模板组合,生成催办信息并发送。S307: Obtain a reminder information template, determine required fields of the reminder information, extract field values of the required fields from the verification information and business data, combine them with the reminder information template, generate reminder information and send it.

需要说明的是,本发明实施例中数据处理原理与图1所示是死了中对应数据处理的原理相同,在此不再赘述。It should be noted that the data processing principle in the embodiment of the present invention is the same as the corresponding data processing principle shown in FIG. 1 , and will not be repeated here.

基于图1所示实施例,本发明提供又一种业务数据处理的方法,如图4所示,该方法包括:Based on the embodiment shown in Figure 1, the present invention provides another method for processing business data, as shown in Figure 4, the method includes:

S401:响应于业务质量监督指令,获取核查结果为无异常的业务数据。S401: In response to a service quality supervision instruction, acquire service data whose verification result is no abnormality.

其中,业务指令监督指令用于指示对业务数据的核查指令进行监督,即对业务数据核查的准确性进行监督。本步骤中业务指令监督指令可以由业务数据处理系统自动触发,也可以由外部系统发送,例如,业务数据处理系统可以设置业务质量监督指令自动触发的时间,以实现自动触发,或者在用户需要对一些业务数据核查进行质量监督时,也可以向业务数据处理系统发送业务质量监督指令。Wherein, the business instruction supervision instruction is used to instruct to supervise the verification instruction of the business data, that is, to supervise the accuracy of the verification of the business data. In this step, the business instruction supervision instruction can be automatically triggered by the business data processing system, or can be sent by an external system. When some business data is checked for quality supervision, it can also send business quality supervision instructions to the business data processing system.

由于本发明实施例中,对和产质量记性监督,所需通常是对核查结果为无异常的业务数据进行再次的异常检测,所以本步骤中可以获取核查结果为无异常的业务数据。Since in the embodiment of the present invention, for the supervision of product quality and memory, it is usually required to perform abnormality detection again on the business data whose verification result is no abnormality, so in this step, the business data whose verification result is no abnormality can be obtained.

S402:调用预设的预警策略,与无异常的业务数据匹配。S402: Invoke a preset early warning strategy to match with the business data without exception.

本发明实施例中,可以预先设置预警策略,即业务数据存在异常的预警策略,以将无异常的业务数据与预警策略。如果匹配不成功,则说明业务数据的核查是准确的;如果匹配成功,则说明业务数据的核查是不准确。In the embodiment of the present invention, an early warning strategy may be set in advance, that is, an early warning strategy for abnormalities in business data, so as to combine non-abnormal business data with the early warning strategy. If the matching is unsuccessful, it means that the verification of the business data is accurate; if the matching is successful, it means that the verification of the business data is inaccurate.

具体的,以业务数据为贷款业务数据为例,预警策略可以包括:同一预警任务多笔贷款借款人为异地客户;同一预警任务多笔贷款借款人为进城务工人员或农户;同一预警任务多笔贷款借款人为征信白板客户;同一预警任务多笔贷款借款人工作单位与征信登记信息不符;同一预警任务多笔贷款借款人与配偶工作单位相同;同一预警任务多笔贷款借款人同一单位;同一预警任务多笔贷款借款人工作单位相同但工作单位联系电话不同;同一预警任务多笔贷款借款人收入虚高;同一预警任务多笔贷款借款人存在民间借贷;同一预警任务多笔贷款借款人过度透支或信用度低。Specifically, taking the business data as the loan business data as an example, the early warning strategy can include: the borrowers of multiple loans for the same early warning task are remote customers; the borrowers of multiple loans for the same early warning task are migrant workers or farmers; multiple loans for the same early warning task The borrower is a credit reference whiteboard client; the work unit of the borrower for multiple loans for the same early warning task does not match the credit registration information; the borrower for multiple loans for the same early warning task is the same as the spouse’s work unit; the borrower for multiple loans for the same early warning task is the same unit; Borrowers with multiple loans in the early warning task have the same work unit but different phone numbers; borrowers with multiple loans in the same early warning task have inflated income; borrowers with multiple loans in the same early warning task have private loans; borrowers with multiple loans in the same early warning task have excessive Overdraft or low credit.

S403:基于匹配结果,确定业务数据核查质量。S403: Based on the matching result, determine the verification quality of the service data.

其中,响应于匹配结果为匹配成功,说明无异常的业务数据与预警策略中至少一条匹配,将无异常业务数据标记为异常,获取无异常业务数据对应核查用户的信息,以生成对应的质量报告;响应于匹配结果为匹配失败,确定业务数据核查质量为通过。Among them, in response to the matching result being a successful match, indicating that the non-abnormal business data matches at least one of the early warning strategies, the non-abnormal business data is marked as abnormal, and the information of the verification user corresponding to the non-abnormal business data is obtained to generate a corresponding quality report ; In response to the matching result being a matching failure, determine the business data verification quality as passing.

需要说明的是,本发明实施例中,可以为各预警策略设置对应的标识,在匹配结果为匹配成功后,可将匹配成功的预警策略的标识作为业务数据的标记。It should be noted that, in the embodiment of the present invention, a corresponding identifier can be set for each early warning strategy, and after the matching result is a successful match, the identifier of the successfully matched early warning strategy can be used as a mark of the service data.

本发明实施例中,通过对核查后无异常的业务数据进行质量监督,进一步对业务数据的核查指令进行监督,从而提高业务数据的核查质量。In the embodiment of the present invention, by performing quality supervision on business data without abnormalities after verification, the verification instructions of business data are further supervised, thereby improving the verification quality of business data.

需要说明的是,本发明实施例中,业务数据处理系统可以包括前端显示界面和后端服务器,通过Java语言设计并实现后端接口与前端界面,可以承载大规模请求并以报文的形式返回相应的处理结果,具有较好的可扩展性和健壮性。前端界面可以为业务人员提供包含疑点信息查询、任务明细查询、任务核查操作、任务状态等功能模块,能够充分满足业务人员对于业务数据核查、监督的流程操作,并且为不同机构和不同岗位设计了对应的权限,确保业务数据和操作权限只有指定的业务人员才能浏览和操作,提高了业务人员在预警业务中的工作效率和安全性。It should be noted that, in the embodiment of the present invention, the business data processing system may include a front-end display interface and a back-end server, and the back-end interface and the front-end interface are designed and realized by Java language, which can carry large-scale requests and return them in the form of messages The corresponding processing results have better scalability and robustness. The front-end interface can provide business personnel with functional modules including suspicious point information query, task detail query, task verification operation, task status, etc., which can fully satisfy business personnel's process operations for business data verification and supervision, and is designed for different organizations and positions. The corresponding permissions ensure that only designated business personnel can browse and operate business data and operation permissions, which improves the work efficiency and safety of business personnel in the early warning business.

为了解决现有技术存在的问题,本发明实施例提供了一种业务数据处理的装置500,如图5所示,该装置500包括:In order to solve the problems existing in the prior art, an embodiment of the present invention provides a business data processing device 500, as shown in Figure 5, the device 500 includes:

获取单元501,用于响应于业务效率监督指令,获取对应的业务数据和业务类型,以调用所述业务类型对应的评估模型,评估核查所述业务数据的所需时间;The acquiring unit 501 is configured to acquire corresponding business data and business type in response to the business efficiency supervision instruction, so as to invoke the evaluation model corresponding to the business type, and evaluate and check the time required for checking the business data;

确定单元502,用于获取所述业务数据的实际使用时间,响应于所述实际使用时间大于所述所需时间,获取所述业务数据的核查机构,查询对应的各核查节点,以确定各所述核查节点核查所述业务数据的实际使用时间,筛选异常核查节点;The determining unit 502 is configured to obtain the actual usage time of the business data, and in response to the actual usage time being greater than the required time, the verification agency that obtains the business data queries the corresponding verification nodes to determine the The verification node verifies the actual usage time of the business data, and screens the abnormal verification nodes;

发送单元503,用于获取所述异常核查节点的核查信息,以调用预设的异常催办组件,基于所述核查信息和所述业务数据生成催办信息并发送。The sending unit 503 is configured to acquire the verification information of the abnormality verification node, so as to call a preset exception reminder component, generate reminder information based on the verification information and the business data, and send it.

应理解的是,实施本发明实施例的方式与实施图1所示实施例的方式相同,在此不再赘述。It should be understood that, the manner of implementing the embodiment of the present invention is the same as that of the embodiment shown in FIG. 1 , and details are not repeated here.

在一个实施例中,所述确定单元502,还用于:In one embodiment, the determining unit 502 is further configured to:

响应于业务质量监督指令,获取核查结果为无异常的业务数据,调用预设的预警策略,与所述无异常的业务数据匹配,以基于所述匹配结果,确定业务数据核查质量。In response to the service quality supervision instruction, acquire business data whose verification result is normal, invoke a preset early warning strategy, and match with the normal business data, so as to determine the verification quality of the business data based on the matching result.

在又一个实施例中,所述确定单元502,还用于:In yet another embodiment, the determining unit 502 is further configured to:

响应于所述匹配结果为匹配成功,将所述无异常业务数据标记为异常,获取所述无异常业务数据对应核查用户的信息,以生成对应的质量报告。In response to the matching result being a successful match, the non-abnormal business data is marked as abnormal, and the information of the verification user corresponding to the non-abnormal business data is acquired to generate a corresponding quality report.

在又一个实施例中,所述装置500还包括:In yet another embodiment, the device 500 further includes:

训练单元,用于获取核查的历史业务数据、对应的核查机构和核查时间信息,生成所述历史业务数据的特征向量,以输入预设的网络模型进行训练,得出所述评估模型。The training unit is used to acquire historical business data for verification, corresponding verification organization and verification time information, generate feature vectors of the historical business data, input a preset network model for training, and obtain the evaluation model.

在又一个实施例中,所述确定单元502,具体用于:In yet another embodiment, the determining unit 502 is specifically configured to:

获取所述业务数据对应的核查等级,查询各核查节点对应的时间阈值,以结合所述业务数据的实际使用时间,筛选异常核查节点。The verification level corresponding to the business data is obtained, and the time threshold corresponding to each verification node is queried, so as to screen abnormal verification nodes in combination with the actual usage time of the business data.

在又一个实施例中,所述发送单元503,具体用于:In yet another embodiment, the sending unit 503 is specifically configured to:

获取催办信息模板,确定催办信息的所需字段,从所述核查信息和所述业务数据中提取所述所需字段的字段值,以与所述催办信息模板组合,生成所述催办信息。Obtaining a reminder information template, determining required fields of the reminder information, extracting field values of the required fields from the verification information and the business data, and combining with the reminder information template to generate the reminder information.

在又一个实施例中,所述获取单元501,具体用于:In yet another embodiment, the acquiring unit 501 is specifically configured to:

查询各机构的催办率,以基于所述催办率获取对应的业务数据和业务数据的业务类型。Query the reminder rate of each institution, so as to obtain the corresponding business data and the business type of the business data based on the reminder rate.

应理解的是,实施本发明实施例的方式与实施图1、3、4所示实施例的方式相同,在此不再赘述。It should be understood that the manner of implementing the embodiment of the present invention is the same as that of the embodiment shown in FIGS. 1 , 3 , and 4 , and details are not repeated here.

本发明实施例中,预设业务类型对应的评估模型,以预估业务数据核查所需时间,进而可以与实际使用时间比较,在确定实际使用时间较长时,可以进一步对核查节点进行分析,以筛选出异常的和产节点,进而生成催办信息并上报,如此本发明实施例中,对于业务数据的核查,可以通过评估模型进行监督并从各核查节点进行分析,以确定出核查异常,从而避免人工方式监督,提高了监督效率和准确性,降低和所需的成本。In the embodiment of the present invention, the evaluation model corresponding to the business type is preset to estimate the time required for business data verification, which can be compared with the actual use time. When the actual use time is determined to be long, the verification node can be further analyzed. To screen out abnormal and production nodes, and then generate reminder information and report it, so in the embodiment of the present invention, the verification of business data can be supervised through the evaluation model and analyzed from each verification node to determine the verification abnormality, so that Avoid manual supervision, improve the efficiency and accuracy of supervision, and reduce the required cost.

根据本发明的实施例,本发明实施例还提供了一种电子设备和一种可读存储介质。According to the embodiment of the present invention, the embodiment of the present invention also provides an electronic device and a readable storage medium.

本发明实施例的电子设备包括:至少一个处理器;以及,与所述至少一个处理器通信连接的存储器;其中,所述存储器存储有可被所述一个处理器执行的指令,所述指令被所述至少一个处理器执行,以使所述至少一个处理器执行本发明实施例所提供的业务数据处理的方法。The electronic device in the embodiment of the present invention includes: at least one processor; and a memory connected in communication with the at least one processor; wherein, the memory stores instructions executable by the one processor, and the instructions are executed by The at least one processor executes, so that the at least one processor executes the service data processing method provided by the embodiment of the present invention.

图6示出了可以应用本发明实施例的业务数据处理的方法或业务数据处理的装置的示例性系统架构600。Fig. 6 shows an exemplary system architecture 600 to which the method for processing service data or the device for processing service data according to the embodiment of the present invention can be applied.

如图6所示,系统架构600可以包括终端设备601、602、603,网络604和服务器605。网络604用以在终端设备601、602、603和服务器605之间提供通信链路的介质。网络604可以包括各种连接类型,例如有线、无线通信链路或者光纤电缆等等。As shown in FIG. 6 , a system architecture 600 may include terminal devices 601 , 602 , and 603 , a network 604 and a server 605 . The network 604 is used as a medium for providing communication links between the terminal devices 601 , 602 , 603 and the server 605 . Network 604 may include various connection types, such as wires, wireless communication links, or fiber optic cables, among others.

用户可以使用终端设备601、602、603通过网络604与服务器605交互,以接收或发送消息等。终端设备601、602、603上可以安装有各种客户端应用。Users can use terminal devices 601 , 602 , 603 to interact with server 605 via network 604 to receive or send messages and the like. Various client applications may be installed on the terminal devices 601, 602, and 603.

终端设备601、602、603可以是但不限于智能手机、平板电脑、膝上型便携计算机和台式计算机等等。The terminal devices 601, 602, 603 may be, but are not limited to, smart phones, tablet computers, laptop computers, desktop computers, and the like.

服务器605可以是提供各种服务的服务器,服务器可以对接收到的产品信息查询请求等数据进行分析等处理,并将处理结果(例如产品信息--仅为示例)反馈给终端设备。The server 605 may be a server providing various services, and the server may analyze and process received data such as product information query requests, and feed back the processing results (such as product information—just an example) to the terminal device.

需要说明的是,本发明实施例所提供的业务数据处理的方法一般由服务器605执行,相应地,业务数据处理的装置一般设置于服务器605中。It should be noted that the business data processing method provided by the embodiment of the present invention is generally executed by the server 605 , and correspondingly, the business data processing device is generally set in the server 605 .

应该理解,图6中的终端设备、网络和服务器的数目仅仅是示意性的。根据实现需要,可以具有任意数目的终端设备、网络和服务器。It should be understood that the numbers of terminal devices, networks and servers in FIG. 6 are only illustrative. According to the implementation needs, there can be any number of terminal devices, networks and servers.

下面参考图7,其示出了适于用来实现本发明实施例的计算机系统700的结构示意图。图7示出的计算机系统仅仅是一个示例,不应对本发明实施例的功能和使用范围带来任何限制。Referring now to FIG. 7 , it shows a schematic structural diagram of a computer system 700 suitable for implementing the embodiment of the present invention. The computer system shown in FIG. 7 is only an example, and should not limit the functions and scope of use of this embodiment of the present invention.

如图7所示,计算机系统700包括中央处理单元(CPU)701,其可以根据存储在只读存储器(ROM)702中的程序或者从存储部分708加载到随机访问存储器(RAM)703中的程序而执行各种适当的动作和处理。在RAM 703中,还存储有系统700操作所需的各种程序和数据。CPU 701、ROM 702以及RAM 703通过总线704彼此相连。输入/输出(I/O)接口705也连接至总线704。As shown in FIG. 7 , a computer system 700 includes a central processing unit (CPU) 701 that can operate according to a program stored in a read-only memory (ROM) 702 or a program loaded from a storage section 708 into a random-access memory (RAM) 703 Instead, various appropriate actions and processes are performed. In the RAM 703, various programs and data necessary for the operation of the system 700 are also stored. The CPU 701 , ROM 702 , and RAM 703 are connected to each other via a bus 704 . An input/output (I/O) interface 705 is also connected to the bus 704 .

以下部件连接至I/O接口705:包括键盘、鼠标等的输入部分706;包括诸如阴极射线管(CRT)、液晶显示器(LCD)等以及扬声器等的输出部分707;包括硬盘等的存储部分708;以及包括诸如LAN卡、调制解调器等的网络接口卡的通信部分709。通信部分709经由诸如因特网的网络执行通信处理。驱动器710也根据需要连接至I/O接口705。可拆卸介质711,诸如磁盘、光盘、磁光盘、半导体存储器等等,根据需要安装在驱动器710上,以便于从其上读出的计算机程序根据需要被安装入存储部分708。The following components are connected to the I/O interface 705: an input section 706 including a keyboard, a mouse, etc.; an output section 707 including a cathode ray tube (CRT), a liquid crystal display (LCD), etc., and a speaker; a storage section 708 including a hard disk, etc. and a communication section 709 including a network interface card such as a LAN card, a modem, or the like. The communication section 709 performs communication processing via a network such as the Internet. A drive 710 is also connected to the I/O interface 705 as needed. A removable medium 711 such as a magnetic disk, optical disk, magneto-optical disk, semiconductor memory, etc. is mounted on the drive 710 as necessary so that a computer program read therefrom is installed into the storage section 708 as necessary.

特别地,根据本发明公开的实施例,上文参考流程图描述的过程可以被实现为计算机软件程序。例如,本发明公开的实施例包括一种计算机程序产品,其包括承载在计算机可读介质上的计算机程序,该计算机程序包含用于执行流程图所示的方法的程序代码。在这样的实施例中,该计算机程序可以通过通信部分709从网络上被下载和安装,和/或从可拆卸介质711被安装。在该计算机程序被中央处理单元(CPU)701执行时,执行本发明的系统中限定的上述功能。In particular, according to the disclosed embodiments of the present invention, the processes described above with reference to the flowcharts can be implemented as computer software programs. For example, the disclosed embodiments of the present invention include a computer program product, which includes a computer program carried on a computer-readable medium, where the computer program includes program codes for executing the methods shown in the flowcharts. In such an embodiment, the computer program may be downloaded and installed from a network via communication portion 709 and/or installed from removable media 711 . When this computer program is executed by a central processing unit (CPU) 701, the above-described functions defined in the system of the present invention are performed.

需要说明的是,本发明所示的计算机可读介质可以是计算机可读信号介质或者计算机可读存储介质或者是上述两者的任意组合。计算机可读存储介质例如可以是——但不限于——电、磁、光、电磁、红外线、或半导体的系统、装置或器件,或者任意以上的组合。计算机可读存储介质的更具体的例子可以包括但不限于:具有一个或多个导线的电连接、便携式计算机磁盘、硬盘、随机访问存储器(RAM)、只读存储器(ROM)、可擦式可编程只读存储器(EPROM或闪存)、光纤、便携式紧凑磁盘只读存储器(CD-ROM)、光存储器件、磁存储器件、或者上述的任意合适的组合。在本发明中,计算机可读存储介质可以是任何包含或存储程序的有形介质,该程序可以被指令执行系统、装置或者器件使用或者与其结合使用。而在本发明中,计算机可读的信号介质可以包括在基带中或者作为载波一部分传播的数据信号,其中承载了计算机可读的程序代码。这种传播的数据信号可以采用多种形式,包括但不限于电磁信号、光信号或上述的任意合适的组合。计算机可读的信号介质还可以是计算机可读存储介质以外的任何计算机可读介质,该计算机可读介质可以发送、传播或者传输用于由指令执行系统、装置或者器件使用或者与其结合使用的程序。计算机可读介质上包含的程序代码可以用任何适当的介质传输,包括但不限于:无线、电线、光缆、RF等等,或者上述的任意合适的组合。It should be noted that the computer-readable medium shown in the present invention may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. A computer readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination thereof. More specific examples of computer-readable storage media may include, but are not limited to, electrical connections with one or more wires, portable computer diskettes, hard disks, random access memory (RAM), read-only memory (ROM), erasable Programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the above. In the present invention, a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device. In the present invention, however, a computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, in which computer-readable program codes are carried. Such propagated data signals may take many forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing. A computer-readable signal medium may also be any computer-readable medium other than a computer-readable storage medium, which can send, propagate, or transmit a program for use by or in conjunction with an instruction execution system, apparatus, or device. . Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.

附图中的流程图和框图,图示了按照本发明各种实施例的系统、方法和计算机程序产品的可能实现的体系架构、功能和操作。在这点上,流程图或框图中的每个方框可以代表一个单元、程序段、或代码的一部分,上述单元、程序段、或代码的一部分包含一个或多个用于实现规定的逻辑功能的可执行指令。也应当注意,在有些作为替换的实现中,方框中所标注的功能也可以以不同于附图中所标注的顺序发生。例如,两个接连地表示的方框实际上可以基本并行地执行,它们有时也可以按相反的顺序执行,这依所涉及的功能而定。也要注意的是,框图或流程图中的每个方框、以及框图或流程图中的方框的组合,可以用执行规定的功能或操作的专用的基于硬件的系统来实现,或者可以用专用硬件与计算机指令的组合来实现。The flowchart and block diagrams in the Figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in a flowchart or block diagram may represent a unit, a program segment, or a portion of code that includes one or more logical functions for implementing specified functions. executable instructions. It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved. It should also be noted that each block in the block diagrams or flowchart illustrations, and combinations of blocks in the block diagrams or flowchart illustrations, can be implemented by a dedicated hardware-based system that performs the specified function or operation, or can be implemented by a A combination of dedicated hardware and computer instructions.

描述于本发明实施例中所涉及到的单元可以通过软件的方式实现,也可以通过硬件的方式来实现。所描述的单元也可以设置在处理器中,例如,可以描述为:一种处理器包括获取单元、确定单元和发送单元。其中,这些单元的名称在某种情况下并不构成对该单元本身的限定,例如,获取单元还可以被描述为“业务数据获取功能的单元”。The units involved in the description in the embodiments of the present invention may be implemented by means of software or by means of hardware. The described units may also be set in a processor, for example, it may be described as: a processor includes an acquiring unit, a determining unit, and a sending unit. Wherein, the names of these units do not constitute a limitation on the unit itself under certain circumstances, for example, the acquisition unit may also be described as a "unit with a service data acquisition function".

作为另一方面,本发明还提供了一种计算机可读介质,该计算机可读介质可以是上述实施例中描述的设备中所包含的;也可以是单独存在,而未装配入该设备中。上述计算机可读介质承载有一个或者多个程序,当上述一个或者多个程序被一个该设备执行时,使得该设备执行本发明所提供的业务数据处理的方法。As another aspect, the present invention also provides a computer-readable medium. The computer-readable medium may be contained in the device described in the above embodiments, or it may exist independently without being assembled into the device. The above-mentioned computer-readable medium carries one or more programs, and when the above-mentioned one or more programs are executed by one device, the device is made to execute the service data processing method provided by the present invention.

作为另一方面,本发明还提供了一种计算机程序产品,包括计算机程序,所述程序被处理器执行时实现本发明实施例提供的交易数据的处理方法。As another aspect, the present invention also provides a computer program product, including a computer program, and when the program is executed by a processor, the transaction data processing method provided by the embodiment of the present invention is implemented.

上述具体实施方式,并不构成对本发明保护范围的限制。本领域技术人员应该明白的是,取决于设计要求和其他因素,可以发生各种各样的修改、组合、子组合和替代。任何在本发明的精神和原则之内所作的修改、等同替换和改进等,均应包含在本发明保护范围之内。The above specific implementation methods do not constitute a limitation to the protection scope of the present invention. It should be apparent to those skilled in the art that various modifications, combinations, sub-combinations and substitutions may occur depending on design requirements and other factors. Any modifications, equivalent replacements and improvements made within the spirit and principles of the present invention shall be included within the protection scope of the present invention.

Claims (15)

1. A method for processing service data, comprising:
responding to a service efficiency supervision instruction, acquiring corresponding service data and a service type to call an evaluation model corresponding to the service type, and evaluating and checking the required time of the service data;
acquiring the actual service time of the service data, responding to the actual service time being longer than the required time, acquiring a checking mechanism of the service data, inquiring corresponding checking nodes to determine the actual service time of the service data checked by the checking nodes, and screening abnormal checking nodes;
and acquiring the checking information of the abnormal checking node to call a preset abnormal handling component, and generating handling information based on the checking information and the service data and sending the handling information.
2. The method of claim 1, further comprising:
and responding to a service quality supervision instruction, acquiring service data with an abnormal checking result, calling a preset early warning strategy, matching the preset early warning strategy with the abnormal service data, and determining the service data checking quality based on the matching result.
3. The method of claim 2, wherein determining a quality of service data check based on the matching result comprises:
and in response to the matching result being successful, marking the abnormal business data as abnormal, and acquiring information of the checking user corresponding to the abnormal business data to generate a corresponding quality report.
4. The method of claim 1, wherein prior to responding to the traffic supervision instruction, further comprising:
and acquiring the checked historical service data, the corresponding checking mechanism and the checking time information, generating a characteristic vector of the historical service data, inputting a preset network model for training, and obtaining the evaluation model.
5. The method of claim 1, wherein the screening the outlier check node comprises:
and acquiring the check grade corresponding to the service data, and inquiring a time threshold corresponding to each check node so as to screen abnormal check nodes by combining the actual use time of the service data.
6. The method of claim 1, wherein generating the sponsoring information based on the audit information and the business data comprises:
and acquiring an information template of the handling information, determining a field required by the handling information, extracting a field value of the required field from the checking information and the service data to combine with the information template of the handling information to generate the handling information.
7. The method of claim 1, wherein obtaining corresponding service data and service type comprises:
and inquiring the handling rate of each organization to obtain corresponding service data and the service type of the service data based on the handling rate.
8. An apparatus for processing service data, comprising:
the acquisition unit is used for responding to a service efficiency supervision instruction, acquiring corresponding service data and service types, calling an evaluation model corresponding to the service types, and evaluating and checking the required time of the service data;
a determining unit, configured to obtain actual usage time of the service data, obtain, in response to the actual usage time being longer than the required time, a checking mechanism for the service data, query corresponding checking nodes, to determine actual usage time for checking the service data by each checking node, and screen an abnormal checking node;
and the sending unit is used for acquiring the checking information of the abnormal checking node, calling a preset abnormal handling component, generating handling information based on the checking information and the service data and sending the handling information.
9. The apparatus of claim 8, wherein the determining unit is further configured to:
and responding to a service quality supervision instruction, acquiring service data with an abnormal checking result, calling a preset early warning strategy, matching the preset early warning strategy with the abnormal service data, and determining the service data checking quality based on the matching result.
10. The apparatus of claim 9, wherein the determining unit is further configured to:
and in response to the matching result being successful, marking the abnormal business data as abnormal, and acquiring information of the checking user corresponding to the abnormal business data to generate a corresponding quality report.
11. The apparatus of claim 8, further comprising:
and the training unit is used for acquiring the checked historical service data, the corresponding checking mechanism and the checking time information, generating a feature vector of the historical service data, inputting a preset network model for training, and obtaining the evaluation model.
12. The apparatus according to claim 8, wherein the determining unit is specifically configured to:
and acquiring the check grade corresponding to the service data, and inquiring a time threshold corresponding to each check node so as to screen abnormal check nodes by combining the actual use time of the service data.
13. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method recited in any of claims 1-7.
14. A computer-readable medium, on which a computer program is stored, which, when being executed by a processor, carries out the method according to any one of claims 1-7.
15. A computer program product comprising a computer program, characterized in that the program, when executed by a processor, implements the method according to any one of claims 1-7.
CN202211191046.7A 2022-09-28 2022-09-28 Service data processing method and device, electronic equipment and storage medium Pending CN115619335A (en)

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