CN115542750A - Fault repairing method, intelligent panel and computer readable storage medium - Google Patents

Fault repairing method, intelligent panel and computer readable storage medium Download PDF

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Publication number
CN115542750A
CN115542750A CN202110739624.5A CN202110739624A CN115542750A CN 115542750 A CN115542750 A CN 115542750A CN 202110739624 A CN202110739624 A CN 202110739624A CN 115542750 A CN115542750 A CN 115542750A
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China
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fault
equipment
identification code
intelligent panel
repairing
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Chinese (zh)
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陈肖
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Xingluo Home Yunwulian Technology Co ltd
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Xingluo Home Yunwulian Technology Co ltd
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Priority to CN202110739624.5A priority Critical patent/CN115542750A/en
Publication of CN115542750A publication Critical patent/CN115542750A/en
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    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B15/00Systems controlled by a computer
    • G05B15/02Systems controlled by a computer electric
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Programme-control systems
    • G05B19/02Programme-control systems electric
    • G05B19/418Total factory control, i.e. centrally controlling a plurality of machines, e.g. direct or distributed numerical control [DNC], flexible manufacturing systems [FMS], integrated manufacturing systems [IMS] or computer integrated manufacturing [CIM]
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/26Pc applications
    • G05B2219/2642Domotique, domestic, home control, automation, smart house

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  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Automation & Control Theory (AREA)
  • Manufacturing & Machinery (AREA)
  • Quality & Reliability (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A method for repairing a fault in a mobile communication system, the fault repairing method comprises the following steps: the intelligent panel receives a fault processing request sent by gateway equipment, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code; the intelligent panel evaluates a fault value according to the fault type identification code and the fault equipment identification code; when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code; and the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing. Through the mode, the fault self-repairing capability of the household equipment can be improved.

Description

Fault repairing method, intelligent panel and computer readable storage medium
Technical Field
The invention relates to the technical field of smart home, in particular to a fault repairing method, a smart panel and a computer readable storage medium.
Background
The intelligent home is embodied in an internet of things manner under the influence of the internet. The intelligent home connects various devices (such as audio and video devices, lighting systems, curtain control, air conditioner control, security systems, digital cinema systems, audio and video servers, video cabinet systems, network home appliances and the like) in the home together through the Internet of things technology, and provides multiple functions and means such as home appliance control, lighting control, telephone remote control, indoor and outdoor remote control, anti-theft alarm, environment monitoring, heating and ventilation control, infrared forwarding, programmable timing control and the like. Compared with the common home, the intelligent home has the traditional living function, integrates the functions of building, network communication, information household appliances and equipment automation, provides an all-around information interaction function, and even saves funds for various energy expenses.
Due to the popularization and the use of the intelligent panel, the intellectualization of the household equipment is closer to the life of people. In the using process of a great number of household intelligent panels as home equipment central control, the intelligent panels are generally in wireless connection with the home equipment through gateway equipment, and due to the characteristics of wireless signals, problems that some control equipment is not effective and the equipment state is not synchronous or gateway faults occur sometimes, so that the wireless data packet transmission is abnormal. With the increase of the number of the intelligent panels, the intelligent panels are required to have certain self-repairing capability and timely problem handling capability.
Disclosure of Invention
The technical problem mainly solved by the application is to provide a fault repairing method, an intelligent panel and a computer readable storage medium, which can improve the fault self-repairing capability of household equipment.
In order to solve the above technical problem, an embodiment of the present application adopts a technical solution that: there is provided a fault repair method including: the method comprises the steps that an intelligent panel receives a fault processing request sent by gateway equipment, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code; the intelligent panel evaluates a fault score according to the fault type identification code and the fault equipment identification code; when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code; and the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
When the fault score is within a preset fault score interval, before the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code, the fault repairing method further comprises the following steps: and when the intelligent panel receives a fault processing request from the same fault equipment identification code corresponding to the same fault type identification code every time, accumulating corresponding preset scores for fault scores corresponding to the fault processing request.
The fault score value is used for representing the emergency degree of the fault processing request, and the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm to perform fault repairing, wherein the fault score value comprises: the intelligent panel carries out priority sequencing on the fault processing requests according to the emergency degree of the fault; and the intelligent panel sends the corresponding fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code according to the priority sequence of the fault processing request so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
Wherein the fault repairing method further comprises: and the intelligent panel does not respond to the fault processing request when the fault score is lower than the minimum value of a preset fault score interval.
Wherein the fault repairing method further comprises: and when the fault score is higher than the maximum value of a preset fault score interval, the intelligent panel sends a restart instruction to the gateway equipment so as to instruct the gateway equipment to execute one-time restart operation.
When the fault score is higher than the maximum value of a preset fault score interval, the intelligent panel sends a restart instruction to the gateway device to instruct the gateway device to perform a restart operation, and the fault repairing method further includes: the intelligent panel sends a restart instruction to the gateway equipment again if the fault still exists after the gateway equipment is restarted; when the failure still exists after the restarting times of the gateway equipment reach a preset restarting time threshold value, the intelligent panel sends a system upgrading algorithm to the failure equipment corresponding to the failure equipment identification code so as to allow the failure equipment to execute the system upgrading algorithm to carry out system upgrading.
Wherein the fault repairing method further comprises: and when the fault score is higher than the maximum value of a preset fault score interval, the intelligent panel modifies the fault score corresponding to the fault type identification code to be zero.
And the intelligent panel uploads the fault processing result to the intelligent home server.
In order to solve the above technical problem, another technical solution adopted in the embodiment of the present application is: there is provided a smart panel comprising a processor and a memory electrically connected to the processor, the memory for storing a computer program, the processor for invoking the computer program to perform the above method.
In order to solve the above technical problem, another technical solution adopted in the embodiments of the present application is: there is provided a computer readable storage medium having stored thereon a computer program executable by a processor to implement the above-mentioned method.
The method comprises the steps that a fault processing request sent by gateway equipment is received through an intelligent panel, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code; the intelligent panel evaluates a fault value according to the fault type identification code and the fault equipment identification code; when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code; the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code, so that the fault equipment is allowed to execute the fault repairing algorithm to repair the fault, and the fault self-repairing capability of the household equipment can be improved.
Drawings
FIG. 1 is a schematic illustration of an alternative operating environment for implementing various embodiments of the present application;
FIG. 2 is a schematic diagram of a hardware structure of an intelligent panel according to embodiments of the present application;
FIG. 3 is a schematic flow chart of a fault recovery method according to a first embodiment of the present application;
fig. 4 is a schematic flowchart of a fault repairing method according to a second embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application. It is to be understood that the specific embodiments described herein are merely illustrative of the application and are not limiting of the application. It should be further noted that, for the convenience of description, only some of the structures related to the present application are shown in the drawings, not all of the structures. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The terms "first", "second", etc. in this application are used to distinguish between different objects and not to describe a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to those listed or elements but may alternatively include other steps or elements not listed or inherent to such process, method, article, or apparatus.
Reference herein to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
Referring now to fig. 1 and 2, a hardware architecture of a runtime environment and smart panel that implement various embodiments of the present invention will be described.
Referring to fig. 1, fig. 1 is a schematic diagram of an alternative operating environment for implementing various embodiments of the present application. As shown in the figure, the present invention can be applied to an operating environment including, but not limited to, a smart home server 1, a smart panel 2, a gateway device 3, and a home device 4.
The smart home server 1 may be a computer, a desktop computer, a rack server, a blade server, a desktop server, or a rack server, and the smart home server 1 may be an independent computing device or a computing device cluster formed by a plurality of electronic devices.
The intelligent panel 2 is applied to an intelligent home control system, takes intelligent household appliances as a main control object, and highly integrates facilities related to home life by utilizing a comprehensive wiring technology, a network communication technology, a safety precaution technology, an automatic control technology and an audio and video technology. The intelligent panel 2 is a central control system of a plurality of subsystems such as lighting, sound, curtains, temperature controllers and sensors, and can realize intelligent control management of residential space light, electric curtains, temperature and humidity, household appliances and the like in a plurality of intelligent control modes such as remote control, mobile phone remote control, touch interaction, voice interaction and the like, thereby providing intelligent and comfortable high-quality life for people. Optionally, the intelligent panel 2 may be embedded in an indoor wall, may also be installed on the surface of the indoor wall, and may also be a placement type intelligent panel placed on a desktop, which is not limited in the embodiment of the present application. The smart panel 2 in this embodiment may be placed in different areas of a house. Preferably, different areas in the house are divided into areas according to functions, such as a living room area, a bedroom area, a kitchen area and the like; or the user is divided according to the identity, such as a main room area, a guest room area, a child room area and the like; or a plurality of areas appointed by the user according to the user's own needs.
The gateway device 3 is also called an inter-network connector or a protocol converter, and is a computer system or device that provides data conversion services between a plurality of networks. A gateway device can be said to be a connector between different networks, i.e. a device that "negotiates" when data is to be passed from one network to another.
The home devices 4 include, but are not limited to, smart switches, smart speakers, smart televisions, mobile phones, smart phones, notebook computers, digital broadcast players, PAD (tablet), PMP (portable multimedia player), navigation devices, smart door locks, digital screens, desktop computers, and other smart devices.
The gateway device 3 can access the plurality of home devices 4 to the intelligent panel 2 through the network, so that the intelligent panel 2 can interact with the plurality of home devices 4, and intelligent management of the plurality of home devices 4 is realized. The network may be an Intranet (Intranet), the Internet (Internet), a Global System of Mobile communication (GSM), wideband Code Division Multiple Access (WCDMA), a 4G network, a 5G network, bluetooth (Bluetooth), wi-Fi or other wireless networks.
In this embodiment, when the gateway device 3 and the home device 4 are in a normal operating state, the gateway device 3 normally sends a data packet to the home device 4 according to an operation instruction sent by the intelligent panel 2, and the home device 4 analyzes the received data packet to obtain a corresponding operation instruction, and then executes a corresponding operation according to the operation instruction. When the gateway device 3 detects that the normal operation cannot be effective after the home device 4 receives the data packet or the working states of some devices are asynchronous, the fault device sends a fault processing request through the gateway device 3, wherein the fault processing request comprises a fault type identification code and a fault device identification code; the intelligent panel 2 evaluates a fault value according to the fault type identification code and the fault equipment identification code; when the fault score is in a preset fault score range, the intelligent panel 2 matches a corresponding fault repairing algorithm according to the fault type identification code; the intelligent panel 2 sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code, so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
Referring to fig. 2, fig. 2 is a schematic diagram of a hardware structure of an intelligent panel according to embodiments of the present application.
In the present embodiment, the smart panel 2 includes a processor 21 and a memory 22 electrically connected to the processor 21, the memory 22 is used for storing a computer program, and the processor 22 is used for calling the computer program to execute the method of any one of the embodiments of the present application. The smart panel 2 further comprises a communication module 23 electrically connected to the processor 21.
The processor 21 may be a Central Processing Unit (CPU), a controller, a microcontroller, a microprocessor, or other data Processing chip in some embodiments. The processor 21 is typically used to control the overall operation of the smart panel.
Memory 22 may be used to store computer programs and modules. The memory 22, which serves as a carrier for resource storage, may be random access memory, e.g., high speed random access memory, non-volatile memory such as one or more magnetic storage devices, flash memory, or other solid state memory. The storage means may be a transient storage or a permanent storage. The processor 21 performs various functions and data processing by executing computer readable instructions stored in the memory 22.
The communication module 23 is used to establish wired or wireless communication between the smart panel 2 and other devices. The smart panel 2 may access a Wireless network based on a communication standard, such as WiFi (Wireless-Fidelity). In an exemplary embodiment, the communication module 23 may receive a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication module 23 further includes a Near Field Communication (NFC) unit to facilitate short-range communication. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared Data Association (IrID) technology, ultra Wideband (UWB) technology, bluetooth technology, and other technologies.
Referring to fig. 3, fig. 3 is a schematic flow chart illustrating a fault repairing method according to a first embodiment of the present application.
In this embodiment, the message pushing method of the smart panel may include the following steps:
step S110: the intelligent panel receives a fault processing request sent by the gateway equipment, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code.
Each fault can be from the same equipment or different equipment, and in addition, the same equipment can have multiple types of faults at the same time, so that each type of fault has a corresponding fault type identification code, and the intelligent panel can quickly find which type of fault belongs to and the reason of the fault through the fault type identification code; the failure equipment identification code is beneficial to the intelligent panel to quickly find the failure equipment from which each failure comes.
In one embodiment, the gateway device is a Zigbee gateway device, or a Wifi gateway device, or a mobile internet gateway device.
Step S120: and the intelligent panel evaluates the fault value according to the fault type identification code and the fault equipment identification code.
According to the normal use condition of different equipment, a basic evaluation score relation table of a mapping relation of scores corresponding to the identification codes of the fault equipment is stored in the intelligent panel, for example, a refrigerator is used as common equipment, the basic evaluation score is 50 points, home theater equipment is not used as common equipment, the basic evaluation score is 30 points and the like; then, a type evaluation score relation table of a mapping relation of scores corresponding to the fault type identification codes is stored in the intelligent panel, and according to different fault types, for example, the type evaluation score of a first type fault is 10 scores, the type evaluation score of a second type fault is 20 scores and the like; and finally, searching a basic evaluation score of the corresponding fault equipment according to the fault equipment identification code and the basic evaluation score relation table, searching a corresponding type evaluation score according to the fault type identification code and the type evaluation score relation table, increasing the corresponding type evaluation score on the basis of the basic evaluation score, and performing comprehensive evaluation to obtain the corresponding fault score.
Step S130: and when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code.
The preset fault score interval can be 60 to 80, and different fault type identification codes correspond to different fault repair algorithms.
Step S140: and the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
In one embodiment, the magnitude of the failure score is used for representing the urgency of the failure processing request, and the mapping relationship between the magnitude of the failure score and the urgency of the failure processing request can be preset. For example, in the present embodiment, the larger the failure score is, the more urgent the corresponding failure is. Of course, in other examples, the smaller the failure score, the more urgent the corresponding failure is, and the method is not limited in detail herein. And the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing, and the fault repairing method comprises the following steps: and the intelligent panel performs priority sequencing on the sequence of the fault processing requests according to the emergency degree of the faults, and sends the corresponding fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code according to the priority sequencing of the fault processing requests so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
Referring to fig. 4, fig. 4 is a schematic flowchart illustrating a fault repairing method according to a second embodiment of the present application.
Step S210: the intelligent panel receives a fault processing request sent by the gateway equipment, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code.
Step S220: and the intelligent panel evaluates the fault value according to the fault type identification code and the fault equipment identification code.
Step S230: when the intelligent panel receives a fault processing request from the same fault equipment identification code corresponding to the same fault type identification code every time, accumulating corresponding preset scores for fault scores corresponding to the fault processing request.
For example, in one embodiment, the predetermined score may be 10 points, such as the first time a certain type of fault handling request is received, the estimated fault score is 50 points; if the same type of fault processing request is continuously received, the fault score is correspondingly increased to 80.
Step S240: and when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code.
Step S250: and the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
Step S260: and when the fault score is lower than the minimum value of the preset fault score interval, the intelligent panel does not respond to the fault processing request.
When the fault score is lower than the minimum value of the preset fault score interval, it is indicated that the fault of the type is a relatively common fault, such as a fault on Software, at this time, the intelligent panel may not make any response to the fault processing request, and the faulty device may automatically recover through a self-contained Software Development Kit (SDK).
Step S270: and when the fault score is higher than the maximum value of a preset fault score interval, the intelligent panel sends a restart instruction to the gateway equipment so as to instruct the gateway equipment to execute one-time restart operation.
When the fault score is lower than the minimum value of the preset fault score interval, a network fault may occur, and at this time, a restart instruction is sent to the gateway device to control the gateway device to execute a restart operation, because generally, smaller network faults can be repaired by restarting.
Step S280: and if the fault still exists after the gateway equipment is restarted, the intelligent panel sends a restarting instruction to the gateway equipment again.
In an embodiment, after the gateway device is restarted, the intelligent panel still has a fault, and then sends a factory setting recovery instruction to the gateway device again. For a general network fault of the gateway device, the general network fault can be generally eliminated through restarting operation, but for a more complex network fault, when the network fault still cannot be eliminated through restarting, a factory setting recovery instruction is sent to completely eliminate the serious network fault.
Step S290: when the number of restart times of the gateway equipment reaches a preset restart number threshold value, the intelligent panel sends the system upgrading algorithm to the fault equipment corresponding to the fault equipment identification code, so that the fault equipment is allowed to execute the system upgrading algorithm for system upgrading.
When the fault cannot be eliminated through a plurality of times of restarting, the fault is determined to be not a network fault but a fault device. If the fault is the problem of the software, the intelligent panel is required to send the system upgrading algorithm corresponding to the system with the latest version to the fault equipment corresponding to the fault equipment identification code, so that the fault equipment is allowed to execute the system upgrading algorithm to carry out system upgrading, and the fault of the software can be repaired.
In one embodiment, the fault recovery method further comprises: and when the fault score is higher than the maximum value of the preset fault score interval, the intelligent panel modifies the fault score corresponding to the fault type identification code to be zero.
In one embodiment, the intelligent panel uploads the fault processing result to the intelligent home server. On one hand, the intelligent home server can record the fault processing condition so that a user can check the history of repairing each fault device, and on the other hand, the intelligent home server can forward fault repairing information to the user terminal so as to prompt the fault processing result of the user. After the fault is successfully repaired, the user can know that the failed household equipment is successfully repaired at the first time; when the fault repair fails, the user can timely know the fault reason of the fault equipment and timely adopt other repair schemes, such as informing maintenance personnel to carry out door-to-door maintenance.
In the several embodiments provided in the present application, it should be understood that the disclosed method and apparatus may be implemented in other manners. For example, the above-described apparatus embodiments are merely illustrative, and for example, a division of modules or units is merely a logical division, and an actual implementation may have another division, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed.
Units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each of the units may exist alone physically, or two or more units may be integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
Embodiments of the present application also provide a computer-readable storage medium for storing a computer program, which can be executed by a processor to implement the method provided in the above embodiments. It is understood that the method executed by the computer program stored in the readable storage medium in this embodiment is similar to the method provided in the foregoing embodiments, and the principle and steps thereof are the same, and are not described herein again.
The storage medium may be a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk, which can store program codes.
The method comprises the steps that a fault processing request sent by gateway equipment is received through an intelligent panel, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code; the intelligent panel evaluates a fault value according to the fault type identification code and the fault equipment identification code; when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code; the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm, and the fault self-repairing capability of the household equipment can be improved.
The above are only embodiments of the present application, and not intended to limit the scope of the present application, and all equivalent structures or equivalent processes performed by the present application and the contents of the attached drawings, which are directly or indirectly applied to other related technical fields, are also included in the scope of the present application.

Claims (10)

1. A fault repair method, characterized in that the fault repair method comprises:
the method comprises the steps that an intelligent panel receives a fault processing request sent by gateway equipment, wherein the fault processing request comprises a fault type identification code and a fault equipment identification code;
the intelligent panel evaluates a fault score according to the fault type identification code and the fault equipment identification code;
when the fault score is in a preset fault score range, the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identification code;
and the intelligent panel sends the fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
2. The fault repairing method according to claim 1, wherein when the fault score is within a preset fault score range, before the intelligent panel matches a corresponding fault repairing algorithm according to the fault type identifier, the fault repairing method further comprises:
and when the intelligent panel receives a fault processing request from the same fault equipment identification code corresponding to the same fault type identification code every time, accumulating corresponding preset scores for fault scores corresponding to the fault processing request.
3. The fault repairing method according to claim 1, wherein the magnitude of the fault score is used for representing the urgency of the fault handling request, and the intelligent panel sends the fault repairing algorithm to the faulty device corresponding to the faulty device identification code so as to allow the faulty device to execute the fault repairing algorithm for fault repairing, including:
the intelligent panel carries out priority sequencing on the fault processing requests according to the emergency degree of the fault;
and the intelligent panel sends the corresponding fault repairing algorithm to the fault equipment corresponding to the fault equipment identification code according to the priority sequence of the fault processing request so as to allow the fault equipment to execute the fault repairing algorithm for fault repairing.
4. The fault repair method according to claim 1, further comprising:
and the intelligent panel does not respond to the fault processing request when the fault score is lower than the minimum value of a preset fault score interval.
5. The method of fault remediation of claim 1, further comprising:
and when the fault score is higher than the maximum value of a preset fault score interval, the intelligent panel sends a restart instruction to the gateway equipment so as to instruct the gateway equipment to execute one-time restart operation.
6. The fault repairing method according to claim 5, wherein when the fault score is higher than a maximum value of a preset fault score interval, the intelligent panel sends a restart instruction to the gateway device to instruct the gateway device to perform a restart operation, and the fault repairing method further comprises:
the intelligent panel sends a restart instruction to the gateway equipment again if the fault still exists after the gateway equipment is restarted;
when the failure still exists after the restarting times of the gateway equipment reach a preset restarting time threshold value, the intelligent panel sends a system upgrading algorithm to the failure equipment corresponding to the failure equipment identification code so as to allow the failure equipment to execute the system upgrading algorithm to carry out system upgrading.
7. The fault repair method according to claim 1, further comprising:
and when the fault score is higher than the maximum value of a preset fault score interval, the intelligent panel modifies the fault score corresponding to the fault type identification code to be zero.
8. The fault repairing method according to claim 1, wherein the intelligent panel uploads the fault processing result to an intelligent home server.
9. A smart panel comprising a processor and a memory electrically connected to the processor, the memory for storing a computer program, the processor for invoking the computer program to perform the method of any one of claims 1-8.
10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program which can be executed by a processor to implement the method of any one of claims 1-8.
CN202110739624.5A 2021-06-30 2021-06-30 Fault repairing method, intelligent panel and computer readable storage medium Pending CN115542750A (en)

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Application Number Priority Date Filing Date Title
CN202110739624.5A CN115542750A (en) 2021-06-30 2021-06-30 Fault repairing method, intelligent panel and computer readable storage medium

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