CN115526630A - Response code management platform and channel alarm method based on response code management platform - Google Patents

Response code management platform and channel alarm method based on response code management platform Download PDF

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Publication number
CN115526630A
CN115526630A CN202211195277.5A CN202211195277A CN115526630A CN 115526630 A CN115526630 A CN 115526630A CN 202211195277 A CN202211195277 A CN 202211195277A CN 115526630 A CN115526630 A CN 115526630A
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response code
response
standard
source
code
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钟联营
孙捷
任坚斌
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Jiangsu Suning Bank Co Ltd
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Jiangsu Suning Bank Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/386—Payment protocols; Details thereof using messaging services or messaging apps
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/18—Status alarms
    • G08B21/24—Reminder alarms, e.g. anti-loss alarms
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines

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  • Physics & Mathematics (AREA)
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Abstract

The invention relates to the technical field of financial management, and discloses a response code management platform and a channel alarm method based on the response code management platform, wherein the key points of the technical scheme are as follows: the response code configuration module is used for configuring source response parameters, configuring standard response codes, configuring the mapping relation between the source response parameters and the standard response codes and generating response code standard configuration data; the response code receiving and identifying module is used for receiving and identifying the source response parameters; the response code conversion module is used for converting the source response parameters to obtain standard response codes according to the response code rule Fan Peizhi data; the response code definition module is used for adding a prompt document to the standard response code according to the source response parameters; and the response code output module is used for outputting the standard response code and the prompt document, so that the effects of improving the user experience, reducing the system development and improving the smoothness of the service development are achieved.

Description

Response code management platform and channel alarm method based on response code management platform
Technical Field
The invention relates to the technical field of financial management, in particular to a response code management platform and a channel alarm method based on the response code management platform.
Background
With the rapid development of the financial industry, the scale of payment services is continuously enlarged, and in order to support the diversified development of services, the payment system is accessed with more and more payment channels, such as internet, unionpay and second generation, and also comprises some third-party payment structures, such as payment treasures, weChat and the like.
The access of multiple channels brings great challenges to operation management, and firstly, different downstream channels which are in payment butt joint have different response code standards, and the same error content returns different return codes and prompt documents at the front end. The product interaction design at the front end is not facilitated, and the user can not carry out follow-up operation according to the response code, so that the user experience is influenced. Secondly, the channel-level transaction health degree needs a set of standard system for monitoring, system response is carried out according to monitoring, and the transaction continuity is guaranteed.
Disclosure of Invention
The invention aims to provide a response code management platform and a channel alarm method based on the response code management platform, a standard response code system is established, flexible configuration of a prompt document is realized in various service scenes, the problems of inaccurate error prompt and poor user experience are solved, the user can perform follow-up operation according to the error prompt, and meanwhile, the execution condition of a downstream docking system can be monitored in real time according to the standard response code, real-time alarm is realized, and the continuity of service development is ensured.
The technical purpose of the invention is realized by the following technical scheme: a response code management platform, comprising:
the response code configuration module is used for configuring source response parameters, configuring standard response codes, configuring the mapping relation between the source response parameters and the standard response codes and generating response code standard configuration data;
the response code receiving and identifying module is used for receiving and identifying the source response parameters;
the response code conversion module is used for converting the source response parameters to obtain standard response codes according to the response code rule Fan Peizhi data;
the response code paraphrasing module is used for adding a prompt case to the standard response code according to the source response parameters;
and the response code output module is used for outputting the standard response code and the prompt case.
As a preferred technical solution of the present invention, the source response parameter includes: source response code, source system short, source response code description information.
As a preferred embodiment of the present invention, the data of the response code pattern Fan Peizhi further includes: the method comprises the following steps of system abbreviation, standard response code prefix, standard response description information, response code category, response code source, execution result and application scene.
As a preferred technical solution of the present invention, when outputting the standard response code and the prompt document, the response code output module further outputs a service system abbreviation, a standard response code execution result, and a standard response code response message.
As a preferred technical solution of the present invention, when the response code conversion module fails to convert the standard response code, the response code output module outputs the universal response code and the universal response code description information.
As a preferred technical scheme of the invention, the code segment of the standard response code comprises a system code, a version number, a response level, a response code source, a response code type, a product scene and a response code.
A channel alarm method based on a response code management platform comprises the following steps:
s1, printing the converted standard response code log by a service platform;
s2, the alarm platform collects a standard response code log from the service platform;
s3, analyzing a standard response code log by the alarm platform;
s4, the alarm platform is matched with the alarm rule, the standard response code is decoded when the alarm condition is met, and the system number, the response level and the product scene obtained through decoding are sent to the short message platform;
and S5, the short message platform gives an alarm to the user according to the received system number, the response level and the product scene.
In conclusion, the invention has the following beneficial effects: the problem of inaccurate error information reporting caused by multiple sets of multichannel response codes can be solved; a standard response code system is established, response codes of other downstream docking systems are subjected to cohesion and processing, the classification is carried out according to business needs, uniform standard response codes are combed and made, a user of a response code management platform service only needs to process a fixed set of response codes without developing for many times, and the problems that the original processing needs to be repeated and the operation and maintenance costs are high are solved. The standard response code system can realize accurate prompt and reduce customer complaints caused by response code description problems; the prompt scheme can be flexibly configured in various service scenes, the problems of inaccurate error prompt words and poor user experience are solved, and the user can perform subsequent operation according to the error prompt words; meanwhile, the execution condition of a downstream docking system can be monitored in real time according to the standard response code, an alarm is given in real time, and the smoothness of service development is guaranteed. In addition, the problem can be quickly positioned through the standard response code, and the problem troubleshooting speed is improved.
Drawings
FIG. 1 is a platen architecture diagram of the present invention;
FIG. 2 is a schematic diagram of a standard response code of the present invention;
FIG. 3 is an alarm flow diagram of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings.
As shown in fig. 1, the present invention provides a response code management platform, which includes a response code configuration module, a response code receiving and identifying module, a response code converting module, a response code paraphrasing module, and a response code output module; the use method of the response code management platform comprises the following steps:
a pre-positioning step: and a response code configuration module is adopted in advance, the configuration source response parameters are used for configuring the standard response codes, the mapping relation between the configuration source response parameters and the standard response codes is configured, and response code standard configuration data used for converting the standard response codes is generated. The source response parameters include: source response code, source system short, source response code description information. The response code pattern Fan Peizhi data further comprises: the method comprises the following steps of system abbreviation, standard response code prefix, standard response description information, response code category, response code source, execution result and application scene.
The configuration source response parameters are shown in the following table:
Figure BDA0003868253600000031
the configuration standard response code is shown in the following table:
Figure BDA0003868253600000032
Figure BDA0003868253600000041
specifically, before configuring a standard response code, basic information of the response code needs to be acquired, and the problem of pain points related to the response code and the current situation of the product are investigated; the intra-response code encoding rules and evolution process are also investigated.
According to the known response code information, specific response code pain point problems and response code related requirements are made clear;
and then organizing services, field experts, technologies, tests, products, operations, operation and maintenance and the like in an event storm mode, and comprehensively combing the use scenes of the response codes and the coding rules of the response codes in different angles of different roles in the event storm mode.
Then, according to the carded data, an agile development mode is adopted, a standard response code coding standard is established, a response code management platform is established, and the mapping relation between response codes, namely source response parameters, of downstream channels and systems and the standard response codes is managed; and managing the personalized prompt documents of the standard response codes under different use scenes.
Further, the code segment of the designed standard response code includes: system coding, version number, response level, response code source, response code type, product scene coding and response coding;
for example, as shown in fig. 2, a specific standard response code is designed, in which:
and (3) system coding: generally using 3-bit capital letters to represent;
version number: the specification version number, range is [0-9], default is 0;
response level: distinguish between different response code levels, such as: 0-green, 1-blue, 2-orange, 3-red, in the range [0-9];
the source of the response code: distinguish different response code sources, such as: 0-this system, 1-this other system, 2-extravehicular system, range is [0-9];
response code type: distinguish different response code types, such as: 0-success, 1-normal traffic, 2-abnormal traffic, 3-system error, range 0-9;
product scene coding: distinguishing between different scenes, such as: go out of deposit, go into deposit, authenticate, etc., the scope is [0000-9999];
response encoding: the response codes for each system subdivision range is 000000-999999.
Namely, the standard response code segment can reflect alarm classification (normal service/abnormal service), a source system (such as a payment system), alarm level (such as red/orange/blue), and alarm scene (such as cash-out/cash-in), can quickly locate the system, problem scene and problem classification generated by the problem, improve operation and maintenance troubleshooting efficiency, and solve the problem of difficult location of error reasons.
S1, receiving and identifying a source response parameter through a response code receiving and identifying module in the using process;
s2, inquiring the data in response code specification configuration data to obtain a corresponding standard response code through a response code conversion module according to the identified source response parameter;
s3, adding a prompt case to the standard response code according to the source response parameter through a response code paraphrasing module;
and S4, a response code output module for outputting the standard response code and the prompt document. Specifically, the response code output module also correspondingly outputs the service system abbreviation, the standard response code execution result, and the standard response code response information when outputting the standard response code and the prompt document.
It should be noted that, when the response code conversion module fails to convert the standard response code, the response code output module outputs the universal response code and the universal response code description information.
Embodiment 1, taking payment system cash-out service as an example, the operation steps are as follows:
1. and the business system initiates a payment transaction to a unified payment, the unified payment is subjected to transaction check, the transaction check is sent to a core deduction step after the check is passed, if the core returns a transaction failure, a unified payment group message is sent to a response code management platform to perform standard response code conversion, and the source system information, the source response code information and the use scene code are uploaded.
2. And the response code management platform matches the converted standard response code information including the converted standard response code, the response code information, the front-end accurate prompt document and the response type in the response code specification configuration data according to the source system short name, the source response code information and the use scene code, and returns a result information message.
3. And (3) judging the conversion result of the standard response code by unified payment, and 1) if the conversion is successful, returning the standard response code and the response code information to the channel by unified payment.
2) If the conversion fails or the response code platform is not configured and does not match the standard response code, the general response code and the response code information are returned.
4. Routing channel selection, sending to a channel cash-out step, if the channel transaction result is failure (yellow part 2 in the flow chart), uniformly paying to judge whether a standard response code switch is opened or not according to the upstream system number and the transaction type, and if not, returning a response code according to the original logic; if the switch is turned on, the unified payment is sent to the response code platform for standard response code conversion.
5. And the response code management platform matches the converted standard response code information including the converted standard response code, the response code information, the front-end accurate prompt document and the response type in the response code specification configuration data according to the source system short name, the source response code information and the use scene code, and returns a result information message.
6. And (3) judging the conversion result of the standard response code by unified payment, and 1) if the conversion is successful, returning the standard response code and the response code information to the channel by unified payment.
2) If the conversion fails or the response code platform is not configured and does not match the standard response code, the general response code and the response code information are returned.
As shown in fig. 3, corresponding to the above response code management platform, the present invention further provides a channel alarm method based on the response code management platform, which includes the following steps:
s1, printing the converted standard response code log by a service platform;
s2, the alarm platform collects a standard response code log from the service platform;
s3, analyzing a standard response code log by the alarm platform;
s4, the alarm platform is matched with the alarm rule, the standard response code is decoded when the alarm condition is met, and the system number, the response level and the product scene obtained through decoding are sent to the short message platform;
and S5, the short message platform gives an alarm to the user according to the received system number, the response level and the product scene.
The invention has the advantages that: the problem of inaccurate error information reporting caused by multiple sets of multi-channel response codes can be solved; a standard response code system is established, response codes of other downstream docking systems are subjected to cohesion and processing, the classification is carried out according to business needs, uniform standard response codes are combed and made, a user of a response code management platform service only needs to process a fixed set of response codes without developing for many times, and the problems that the original processing needs to be repeated and the operation and maintenance costs are high are solved. The standard response code system can realize accurate prompt and reduce customer complaints caused by response code description problems; the prompt documents can be flexibly configured in various service scenes, the problems of inaccuracy of error prompt words and poor user experience are solved, and the user can perform subsequent operation according to the error prompt words; meanwhile, the execution condition of the downstream docking system can be monitored in real time according to the standard response code, and real-time alarm is given. In addition, the problem can be quickly positioned through the standard response code, and the problem troubleshooting speed is improved.
The above description is only a preferred embodiment of the present invention, and the protection scope of the present invention is not limited to the above embodiments, and all technical solutions belonging to the idea of the present invention belong to the protection scope of the present invention. It should be noted that modifications and embellishments within the scope of the invention may occur to those skilled in the art without departing from the principle of the invention, and are considered to be within the scope of the invention.

Claims (7)

1. A response code management platform is characterized in that: the method comprises the following steps:
the response code configuration module is used for configuring source response parameters, configuring standard response codes, configuring the mapping relation between the source response parameters and the standard response codes and generating response code standard configuration data;
the response code receiving and identifying module is used for receiving and identifying the source response parameters;
the response code conversion module is used for converting the source response parameters to obtain standard response codes according to the response code rule Fan Peizhi data;
the response code paraphrasing module is used for adding a prompt case to the standard response code according to the source response parameters;
and the response code output module is used for outputting the standard response code and the prompt document.
2. The response code management platform of claim 1, wherein: the source response parameters include: source response code, source system short, source response code description information.
3. A response code management platform according to claim 2, wherein: the response code pattern Fan Peizhi data further comprises: the method comprises the following steps of system abbreviation, standard response code prefix, standard response description information, response code category, response code source, execution result and application scene.
4. A response code management platform according to claim 3, wherein: and the response code output module also correspondingly outputs a service system abbreviation, a standard response code execution result and standard response code response information when outputting the standard response code and the prompt case.
5. The response code management platform of claim 4, wherein: when the response code conversion module fails to convert the standard response code, the response code output module outputs the general response code and the general response code description information.
6. A response code management platform according to claim 5, wherein: the code segment of the standard response code comprises a system code, a version number, a response level, a response code source, a response code type, a product scene and a response code.
7. A channel alarm method based on a response code management platform is characterized in that: the method comprises the following steps:
s1, printing the converted standard response code log by a service platform;
s2, the alarm platform collects a standard response code log from the service platform;
s3, analyzing a standard response code log by the alarm platform;
s4, the alarm platform is matched with the alarm rule, the standard response code is decoded when the alarm condition is met, and the system number, the response level and the product scene obtained through decoding are sent to the short message platform;
and S5, the short message platform gives an alarm to the user according to the received system number, the response level and the product scene.
CN202211195277.5A 2022-09-28 2022-09-28 Response code management platform and channel alarm method based on response code management platform Pending CN115526630A (en)

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