CN115495051A - Universal IT service standardized business process management system and method - Google Patents
Universal IT service standardized business process management system and method Download PDFInfo
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- CN115495051A CN115495051A CN202211157652.7A CN202211157652A CN115495051A CN 115495051 A CN115495051 A CN 115495051A CN 202211157652 A CN202211157652 A CN 202211157652A CN 115495051 A CN115495051 A CN 115495051A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/20—Software design
- G06F8/22—Procedural
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/10—Requirements analysis; Specification techniques
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F8/00—Arrangements for software engineering
- G06F8/60—Software deployment
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
- Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
- Y02P90/30—Computing systems specially adapted for manufacturing
Abstract
The embodiment of the invention discloses a system and a method for managing a universal IT service standardized business process, wherein the business process management system comprises a receiving unit, a processing unit and a scheduling unit; the receiving unit is used for acquiring service contents submitted by a user; wherein, the service content carries a corresponding service identifier; the processing unit is used for inquiring a service flow mapped in advance according to the service identification; the business process comprises a plurality of process nodes; the scheduling unit is used for acquiring the business process and calling a corresponding business process engine according to the business process so as to drive the circulation of the service; the beneficial effects are as follows: by means of the method for obtaining the corresponding business process based on the service content submitted by the user, the user can select the corresponding service content according to the self requirement, and then the corresponding business process can be obtained, so that repeated development is reduced, and deployment efficiency and flexibility are improved.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a system and a method for managing a universal IT service standardized business process.
Background
With the continuous development of intelligent platforms, various industries control and process respective business processes of the industries through computer communication technologies.
In the prior art, most enterprises mainly deal with self service demands in an external purchase mode, but different enterprises need different services, particularly standardized services, the problem of repeated development occurs, and once the service content changes, corresponding code modification and repackaging are needed, so that the defects of low flexibility and low deployment efficiency are further caused.
Disclosure of Invention
The invention aims to: the universal IT service standardized business process management system and method are provided to overcome the defects of low flexibility and low deployment efficiency in the prior art.
In a first aspect: a universal IT service standardization business process management system comprises a receiving unit, a processing unit and a scheduling unit;
the receiving unit is used for acquiring service contents submitted by a user; the service content carries a corresponding service identifier;
the processing unit is used for inquiring a service flow mapped in advance according to the service identification; the business process comprises a plurality of process nodes;
the scheduling unit is used for acquiring the business process and calling a corresponding business process engine according to the business process so as to drive the circulation of the service.
As an optional implementation manner of the present application, the system for managing a universal IT service standardized business process further includes a configuration unit, where the configuration unit is configured to adjust the business process and dynamically adjust the business process during a service flow.
As an optional implementation manner of the present application, the business process engine calls a required external interface according to a requirement of a business logic to complete reading and changing of data;
meanwhile, the definition of function output, dependency relationship and communication mode of each process node is standardized.
As an optional implementation manner of the present application, the dynamic adjustment is specifically configured to:
establishing a combined flow by using a visual modeling tool;
establishing a service for each activity in the process;
when an adjustment request is received, service combination is carried out according to the service content for a user to select; and combining the data based on the semantic backtracking tree during combination.
As an alternative embodiment of the present application, the combined flow includes service control, and the combined flow may be a single atomic service or a nested flow set.
In a second aspect: a method for managing a standardized business process of a universal IT service is applied to a system for managing the standardized business process of the universal IT service in the first aspect, and the method comprises the following steps:
acquiring service content submitted by a user; wherein, the service content carries a corresponding service identifier;
inquiring a service flow mapped in advance according to the service identification; the business process comprises a plurality of process nodes;
and acquiring the business process, and calling a corresponding business process engine according to the business process so as to drive the circulation of the service.
As an optional implementation manner of the present application, the method further includes:
and adjusting the business process, and dynamically adjusting the business process during service circulation.
As an optional implementation manner of the present application, the business process engine calls a required external interface according to a requirement of a business logic to complete reading and changing of data;
meanwhile, the functional output, dependency relationship and communication mode definition of each process node are standardized.
As an optional implementation manner of the present application, the dynamic adjustment is specifically configured to:
establishing a combined flow by utilizing a visual modeling tool;
establishing a service for each activity in the process;
when an adjustment request is received, service combination is carried out according to the service content for a user to select; and combining the data based on the semantic backtracking tree during combination.
As an optional embodiment of the present application, the combined process includes service control, and the combined process may be a single atomic service or a nested set of processes.
By adopting the technical scheme, the method has the following advantages: according to the system and the method for managing the universal IT service standardized business process, the corresponding business process is obtained based on the service content submitted by the user, so that the user can select the corresponding service content according to the self requirement, and the corresponding business process can be obtained, thereby reducing repeated development and improving deployment efficiency and flexibility.
Drawings
FIG. 1 is a system block diagram of a universal IT service standardized business process management system provided by an embodiment of the present invention;
fig. 2 is a flowchart of a method for managing a universal IT service standardized business process according to an embodiment of the present invention.
Detailed Description
Specific embodiments of the present invention will be described in detail below, and it should be noted that the embodiments described herein are merely illustrative and are not intended to limit the present invention. In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention. However, it will be apparent to one of ordinary skill in the art that: it is not necessary to employ these specific details to practice the present invention. In other instances, well-known software or methods have not been described in detail in order to avoid obscuring the present invention.
Throughout the specification, reference to "one embodiment," "an embodiment," "one example" or "an example" means: the particular features, structures, or characteristics described in connection with the embodiment or example are included in at least one embodiment of the invention. Thus, the appearances of the phrases "in one embodiment," "in an embodiment," "one example" or "an example" in various places throughout this specification are not necessarily all referring to the same embodiment or example. Furthermore, the particular features, structures, or characteristics may be combined in any suitable combination and/or sub-combination in one or more embodiments or examples. Further, it will be understood by those of ordinary skill in the art that the related art terms are intended to have the ordinary meaning as understood by those skilled in the art.
The present invention will be described in detail below with reference to the accompanying drawings.
Referring to fig. 1, a generic IT service standardized business process management system includes a receiving unit, a processing unit and a scheduling unit.
The receiving unit is used for acquiring service contents submitted by a user; and the service content carries a corresponding service identifier.
Specifically, the service content may include a plurality of service contents; for example, fault handling, installation and debugging, equipment inspection, and the like; and carrying corresponding attributes, wherein the attributes comprise execution time, form attributes and the like.
In another embodiment, the service content is further disassembled to obtain at least one service identifier; this is a case where some service contents are associated or depend on other services.
The processing unit is used for inquiring a service flow mapped in advance according to the service identification; wherein the service process comprises a plurality of process nodes.
Specifically, after receiving request content submitted by a user, searching for a route to forward to the processing unit; the business process has encapsulated logic realization, and in the process, a dynamic form is also generated for auditing;
correspondingly, a corresponding process definition list can be displayed, and corresponding process definition is carried out; such as start events, intermediate events, end events, and the like.
The scheduling unit is used for acquiring the business process and calling a corresponding business process engine according to the business process so as to drive the circulation of the service.
Specifically, the business process engine calls a required external interface according to the requirements of business logic to complete reading and changing of data;
meanwhile, the functional output, the dependency relationship and the definition of the communication mode of each process node are standardized; thereby implementing its multiplexing function.
By the scheme, the corresponding business process is obtained based on the service content submitted by the user, so that the user can select the corresponding service content according to the self requirement to obtain the corresponding business process, repeated development is reduced, and deployment efficiency and flexibility are improved.
In this embodiment, the generic IT service standardized business process management system further includes a configuration unit, where the configuration unit is configured to adjust the business process and dynamically adjust the business process during service circulation.
In particular, the dynamic adjustment is specifically configured to:
establishing a combined flow by utilizing a visual modeling tool;
establishing a service for each activity in the process;
when an adjustment request is received, service combination is carried out according to the service content for a user to select; and combining the data based on the semantic backtracking tree during combination.
The combined flow comprises service control, and the combined flow can be a single atomic service or a nested flow set; the service control comprises sequential execution, concurrent execution, judgment execution, cycle execution and the like;
of course, corresponding data flow control is also included, and will not be described in detail herein.
It should be noted that, the present application may perform the adjustment before the service starts, or may perform the adjustment when the service flows;
meanwhile, when the method is applied, the established service can be Web service or abstract service, and when the method needs to be adjusted, the method can be combined based on the semantic backtracking tree or adjusted by a user directly in a dragging mode; when the adjustment is carried out, the adjusted logic is checked to avoid the mutual conflict among the flows;
this application combines together backtracking tree and semanteme, specifically includes again when the combination:
establishing a data binding set; namely, according to the requirement of the lowest semantic similarity in the services, traversing all the services to establish an available data binding set;
constructing a semantic backtracking tree for each output in the service; however, when finding that no data binding in the data binding set can generate a sub-target, removing the node where the sub-target is located and the corresponding generated path branch thereof to ensure the validity of the path;
synthesizing the best service return; the best service here is understood to be a combination of services with a plurality of weights in the first few bits.
The binding relation possibly existing between semantics and services is obtained by combining based on the semantic backtracking tree, and a combined flow is constructed from bottom to top, so that the flexibility of flow adjustment is realized, and a user can find a better flow combination, thereby better optimizing the flow.
During application, the similar or related semantics of the obtained semantics can be used for replacing and then recombining to expand selectable flow combinations; and the related semantics are service contents related up and down to the service contents.
Furthermore, the scheduling unit also has a one-key rollback function, so that under an abnormal condition, the lossless execution of the service is ensured;
meanwhile, during dynamic adjustment, recommendation is carried out based on adjustment schemes of other users, so that the users can select the business process meeting the industrial standard conveniently; and prompting the time used by the corresponding adjustment scheme, and further helping the client to judge the practicability of the scheme from another dimension. For example, eighty percent of users have selected the A recommendation; of course, other adjustment schemes with the least user selection may be selected.
Based on the same inventive concept, referring to fig. 2, an embodiment of the present invention further provides a method for managing a standardized operation process of a smart IT service, which is applied to the system for managing a standardized operation process of a smart IT service, and the method includes:
s101, acquiring service content submitted by a user; wherein, the service content carries a corresponding service identifier;
s102, inquiring a service flow mapped in advance according to the service identification; the business process comprises a plurality of process nodes;
s103, acquiring the business process, and calling a corresponding business process engine according to the business process to drive the circulation of the service.
When the method is applied, the business process engine calls a required external interface according to the requirement of business logic so as to finish reading and changing of data;
meanwhile, the definition of function output, dependency relationship and communication mode of each process node is standardized.
Further, to improve flexibility, the method further comprises:
and adjusting the business process, and dynamically adjusting the business process during service circulation.
In particular, the dynamic adjustment is specifically configured to:
establishing a combined flow by utilizing a visual modeling tool;
establishing a service for each activity in the process;
when an adjustment request is received, service combination is carried out according to the service content for a user to select; wherein, the combination is carried out based on the semantic backtracking tree during the combination; the combined flow includes service control, which may be a single atomic service or a nested set of flows.
When combining, establishing a data binding set; namely, according to the requirement of the lowest semantic similarity in the services, traversing all the services to establish an available data binding set;
constructing a semantic backtracking tree for each output in the service; however, when finding that no data binding in the data binding set can generate a sub-target, removing the node where the sub-target is located and the corresponding generated path branch thereof to ensure the validity of the path;
synthesizing the best service return; the best service is here understood to be a combination of services with a plurality of weights in the first few digits.
When in application, the similar or related semantics of the obtained semantics can be used for replacing and then recombining to expand the selectable flow combination.
Meanwhile, during dynamic adjustment, recommendation is carried out based on adjustment schemes of other users, so that the users can select service processes meeting the industrial standard conveniently; and prompting the time used by the corresponding adjustment scheme, and further helping the client judge the practicability of the scheme from another dimension.
It should be noted that, since the method embodiment is based on the system embodiment and thus is described more simply, reference may be made to the partial description of the embodiment for details of related specific implementation, and details are not described herein again.
By the method, the corresponding business process is obtained based on the service content submitted by the user, so that the user can select the corresponding service content according to the self requirement, the corresponding business process can be obtained, and the business process can be dynamically adjusted, thereby reducing repeated development and improving deployment efficiency and flexibility.
Those of ordinary skill in the art will appreciate that the elements and steps of the various examples described in connection with the embodiments disclosed herein may be embodied in electronic hardware, computer software, or combinations of both, and that the components and steps of the various examples have been described in a functional general in the foregoing description for the purpose of illustrating clearly the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
In the several embodiments provided in the present application, it should be understood that the disclosed method and system may be implemented in other ways. For example, the above-described system embodiments are merely illustrative, and for example, the division of the units is only one logical functional division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed.
Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; such modifications and substitutions do not depart from the spirit and scope of the present invention, and they should be construed as being included in the following claims and description.
Claims (10)
1. A universal IT service standardization business process management system is characterized by comprising a receiving unit, a processing unit and a scheduling unit;
the receiving unit is used for acquiring the service content submitted by the user; wherein, the service content carries a corresponding service identifier;
the processing unit is used for inquiring a service flow mapped in advance according to the service identification; the business process comprises a plurality of process nodes;
and the scheduling unit is used for acquiring the business process and calling a corresponding business process engine according to the business process so as to drive the circulation of the service.
2. The system of claim 1, further comprising a configuration unit, wherein the configuration unit is configured to adjust the business process and dynamically adjust the business process during service circulation.
3. The system of claim 2, wherein the business process engine invokes required external interfaces to complete data reading and modification according to the requirements of business logic;
meanwhile, the functional output, dependency relationship and communication mode definition of each process node are standardized.
4. The system for managing a universal IT service standardized business process according to claim 3, wherein the dynamic adjustment is specifically configured to:
establishing a combined flow by utilizing a visual modeling tool;
establishing a service for each activity in the process;
when an adjustment request is received, service combination is carried out according to the service content for a user to select; and when in combination, the combination is carried out based on the semantic backtracking tree.
5. The system of claim 4, wherein the combined process comprises service control, and the combined process can be a single atomic service or a nested process set.
6. A method for managing a standardized business process of a generic IT service, which is applied to the system for managing the standardized business process of the generic IT service in any one of claims 1 to 5, the method comprising:
acquiring service content submitted by a user; the service content carries a corresponding service identifier;
inquiring a service flow mapped in advance according to the service identification; the business process comprises a plurality of process nodes;
and acquiring the business process, and calling a corresponding business process engine according to the business process so as to drive the circulation of the service.
7. The method of claim 6, further comprising:
and adjusting the business process, and dynamically adjusting the business process during service circulation.
8. The method of claim 6, wherein the business process engine invokes required external interfaces to complete data reading and modification according to the requirements of business logic;
meanwhile, the definition of function output, dependency relationship and communication mode of each process node is standardized.
9. The method of claim 8, wherein the dynamic adjustment is specifically configured to:
establishing a combined flow by utilizing a visual modeling tool;
establishing a service for each activity in the process;
when an adjustment request is received, service combination is carried out according to the service content for a user to select; and combining the data based on the semantic backtracking tree during combination.
10. The method of claim 9, wherein the combined process comprises service control, and the combined process can be a single atomic service or a nested process set.
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| CN202211157652.7A CN115495051B (en) | 2022-09-22 | 2022-09-22 | System and method for managing standardized business process of ubiquitin service |
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| CN202211157652.7A CN115495051B (en) | 2022-09-22 | 2022-09-22 | System and method for managing standardized business process of ubiquitin service |
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| US20030004746A1 (en) * | 2001-04-24 | 2003-01-02 | Ali Kheirolomoom | Scenario based creation and device agnostic deployment of discrete and networked business services using process-centric assembly and visual configuration of web service components |
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| US20030004746A1 (en) * | 2001-04-24 | 2003-01-02 | Ali Kheirolomoom | Scenario based creation and device agnostic deployment of discrete and networked business services using process-centric assembly and visual configuration of web service components |
| US20130232464A1 (en) * | 2012-03-02 | 2013-09-05 | Xerox Corporation | Deployment of business processes in service-oriented architecture environments |
| CN111880837A (en) * | 2020-07-21 | 2020-11-03 | 上海伯俊软件科技有限公司 | Business process engine system supporting dynamic expansion and visual configuration |
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