CN115471274A - Method, device, equipment and storage medium for establishing public and private linkage client label system - Google Patents
Method, device, equipment and storage medium for establishing public and private linkage client label system Download PDFInfo
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Abstract
The application provides a public-private linkage client label system establishing method, device, equipment and storage medium. Relates to the technical field of big data. The method comprises the following steps: acquiring client data, wherein the clients comprise a public client and a private client; classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and an individual of a private client; a customer label representation of the customer selected by the user is presented. The method establishes the client label portrait based on the public-private association relationship between the public client and the private client, and provides more comprehensive service development reference for service personnel.
Description
Technical Field
The application relates to the technical field of big data, in particular to a public and private linkage client label system establishing method, device, equipment and storage medium.
Background
The customer label is a digital cognition and description of various attributes, characteristics and habits of a bank customer, and is a basic condition for supporting the digital management of the bank, wherein the customer label is centered on the customer, forms a bank enterprise-level standard, always integrates and shares customer cognition.
However, the current bank customer label system has the following problems: on one hand, the method is limited to the design of related tags of financial services, has a single angle, cannot comprehensively reflect customer portrait and is not beneficial to bank operation. On the other hand, the label system only considers the public client or the private client independently, and does not consider the public and private association relationship of the client.
Disclosure of Invention
The application provides a method, a device, equipment and a storage medium for establishing a public-private linkage client label system, which establish a client label portrait based on the public-private association relationship between a public client and a private client and provide more comprehensive service development reference for service personnel.
In a first aspect, the present application provides a method for establishing a public-private linkage client tag system, including: acquiring client data, wherein the clients comprise a public client and a private client; classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and an individual of a private client; a customer label representation of the customer selected by the user is presented.
In a second aspect, the present application provides an apparatus for establishing a public-private linkage client tag system, including: the data acquisition module is used for acquiring client data, and the clients comprise a public client and a private client; the system comprises a label portrait module, a client portrait module and a user portrait module, wherein the label portrait module is used for classifying client data according to different feature dimensions to obtain a client label portrait of each client, and the client label portrait comprises a public-private association relation between an enterprise of a public client and a private client; and the label display module is used for displaying the client label portrait of the client selected by the user.
The method, the device, the equipment and the storage medium for establishing the public-private linkage client tag system are used for acquiring client data of a public client and a private client, classifying the client data according to different feature dimensions to obtain a client tag portrait of each client, wherein the client tag portrait comprises a public-private association relation between an enterprise of the public client and a person of the private client; and finally, the client label portrait of the client selected by the user is displayed, so that on one hand, the relevant information of the client can be displayed in a client label portrait mode more intuitively, and on the other hand, the client label portrait of the public client and the private client with a public-private association relation can be displayed, and the business service of the client is facilitated.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and together with the description, serve to explain the principles of the application.
Fig. 1 is a first flowchart of a method for establishing a public-private linkage client tag system according to an embodiment of the present application;
fig. 2 is a second flowchart of a method for establishing a public-private linkage client tag system according to the embodiment of the present application;
fig. 3 is a third flowchart of a method for establishing a public-private linkage client tag system according to the embodiment of the present application;
FIGS. 4a and 4b are schematic diagrams illustrating customer data;
fig. 5 is a schematic structural diagram of a public-private linkage client tag system establishing apparatus according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
With the above figures, there are shown specific embodiments of the present application, which will be described in more detail below. The drawings and written description are not intended to limit the scope of the inventive concepts in any manner, but rather to illustrate the concepts of the application by those skilled in the art with reference to specific embodiments.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present application. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present application, as detailed in the appended claims. According to the technical scheme, the data acquisition, storage, use, processing and the like meet relevant regulations of national laws and regulations.
Fig. 1 is a first flowchart of a method for establishing a public-private linkage client tag system according to an embodiment of the present application. As shown in fig. 1, the method for establishing the public-private linkage client tag system includes:
and S110, acquiring customer data, wherein the customers comprise a public customer and a private customer.
The public-private linkage client tag system establishing method of the embodiment can be applied to management of clients, and the method can be executed by a computer or a server deployed in an enterprise or an organization. The enterprise or organization may be any organization that provides services to customers and manages customer data through computers or servers. In the present application, a bank is taken as an example to describe the method for establishing the public-private linkage client tag system provided in the embodiment of the present application.
The customers can be mainly divided into two categories, namely, the public customers and the private customers, wherein the public customers refer to the customers registered by legal representatives of enterprises, public institutions, individual industrial and commercial businesses and the like, and the private customers refer to the customers registered by personal identity information. The business developed for the public client and the private client may be different, and even for the same business, there is a difference in the service flow and service requirements for the public client and the private client. At present, services for public customers and private customers are separated, and the association relationship between specific personnel in the public customers and the private customers is not fully considered, so that some services may have risks or business requirements of customers cannot be timely acquired. For example, for a bank, if a loan is overdue in an account of a private customer, and the customer is an enterprise legal representative or an actual controller of a public customer, the loan risk of the public customer is actually high, but currently, the risk cannot be known only by judging the account condition of the public customer, or the risk cannot be known after a business person inquires the risk. For example, the academic records, the working experiences and other conditions of a plurality of private customers can reflect that the private customers are all customers with strong scientific research capability, and the customers are all employees of a certain pair of public customers, so that the public customers can be identified as high-tech enterprises, and the bank can carry out key capital support on the public customers, but at present, a large amount of data analysis needs to be carried out by a specially-assigned person of the bank to obtain the information, and the timely financial service is not provided for the customers.
Therefore, the embodiment of the application provides a public-private linkage client tag system construction method, which comprises the steps of establishing client tag figures of a public client and a private client, establishing a public-private association relationship in the client tag figures, namely determining the association relationship between the public client and the associated personnel in the private client, and displaying the client tag figures of the clients, so that business personnel can know whether the public client and the private client have personnel association in time and know the relevant information of the associated personnel, and can find various existing problems or business service requirements in time.
In this embodiment, first, client data is obtained, where the client data includes public client data and private client data. The customer data can be obtained from the customer service system, and the customer data can comprise at least one type of data information of each customer, such as basic information including region information and contact information, various information related to fund transactions, various business handling and practical information and the like. In summary, data information of various clients can be acquired from an internal user database.
The acquisition of the client data is performed by a computer or a server deployed in the system, and the acquired client data is also stored in a database inside the system, so that the client data is not output to the outside of the system. In addition, the acquired client data can not be directly displayed to business processing personnel, but the client data is processed after being acquired and the processed data is displayed to the business processing personnel, so that the client data can not be leaked, and the safety of the client data is ensured.
In one embodiment, to further ensure the security of the customer data, the acquired customer data may be encrypted customer data. In the database of the system, in order to ensure the security of the client data, the client data is stored in an encrypted form, so that the encrypted client data can be directly obtained in the embodiment, and particularly, the encrypted data information can be obtained for the personal sensitive information part of the client. When the acquired client data are encrypted data, the data can be processed and analyzed according to the encrypted data, and importantly, when the association relationship between the public client and the private client is determined, the determination of the association relationship cannot be influenced by comparing the encrypted data, and the method for establishing the public-private linkage client tag system provided by the embodiment of the application cannot be influenced.
And S120, classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and an individual of a private client.
After the client data is obtained, the data of each client needs to be classified according to different feature dimensions, and a tag portrait of each client is obtained. The customer data of each customer is numerous, and in the embodiment, different types of customer data are classified and then subjected to labeling management, so that the customer data are conveniently displayed to business personnel, and the business personnel can conveniently inquire and use the data according to the classified labels. The client label portrait of the client can be divided into a public client label portrait and a private client label portrait according to different client types. The customer label representation has one or more layers of label classifications, and various different data are classified into different classifications based on the type of the different data. The client tag representation comprises a public-private association relationship between an enterprise of the public client and an individual of the private client, wherein the public-private association relationship is generally established according to personnel related information in the public client and personal information of the private client. That is, information about persons in the public client is first acquired, and the persons here may be any person information stored in the data system for legal representatives, actual controllers, stakeholders, high-master, employees, and the like of the public client. And then inquiring whether the private client in the database has the same personnel information as the public client, and if so, establishing a public-private association relationship between the public client and the private client. The public-private association relationship may also include other user tags for the public client and the private client having an association relationship.
In one embodiment, the customer tag representation for the public customer includes, but is not limited to, at least one of the following categories: the classification for representing the identity attribute of the client, the classification for representing the behavior attribute of the client, the classification for representing the performance capability attribute of the client, the classification for representing the credit attribute of the client, the classification for representing the financial attribute of the client, the classification for representing the incidence relation attribute of the client, the classification for representing the business attribute of the client, the classification for representing the compliance attribute of the client and the classification for representing the ecological attribute of the client.
A tag portrait for a public customer can be shown in table 1, where table 1 is only an exemplary presentation, and the tag portrait for the public customer in the customer tag portrait method of the customer provided in this embodiment is not limited to table 1. The classification of various customer labels is mainly shown in table 1, and only some specific customer labels are schematically shown by taking bank customers as an example.
TABLE 1
In one embodiment, the client tag representation of the private client includes, but is not limited to, at least one of the following categories: personal basic portrait, personal theme portrait and personal ecological portrait. Further, the personal base representation includes, but is not limited to, at least one of the following categories: : the classification is used for representing the basic information attribute of the client, the classification is used for representing the credit attribute of the client, the classification is used for representing the product attribute of the client, and the classification is used for representing the transaction attribute of the client; the personal topic representation includes, but is not limited to, at least one of the following categories: the classification is used for representing the attributes of the customer channels, the attributes of the life of the customers, the attributes of the contact of the customers and the attributes of the analysis of the customers; the personal ecological representation includes, but is not limited to, at least one of the following categories: the method is used for embodying the classification of the ecological attributes of the clients.
A tag portrait for a private customer can be shown in table 2, where table 2 is only an exemplary display, and the tag portrait for the private customer in the customer tag portrait method for a customer provided in the embodiment of the present application is not limited to table 2. The classification of various customer labels is mainly shown in table 2, and only some specific customer labels are schematically shown by taking a bank customer as an example.
TABLE 2
S130, displaying the client label portrait of the client selected by the user.
After the customer tag portraits associated with each customer are created, the customer tag portraits of the customers selected by the user may be presented. The user refers to a service person using the system, and when the user needs to inquire the relevant information of a certain client, the client is selected first, and then the client label portrait established for the client can be fed back to the user. On one hand, the client data in the client label portrait is classified according to different characteristic dimensions, and a user can quickly inquire required information, and on the other hand, as the client label portrait comprises the public-private association relationship between the enterprise of a public client and the individual of a private client, when the user inquires the information of one client, the user can simultaneously acquire the relevant information of other public clients or private clients having the association relationship with the client, thereby being more beneficial to business personnel to carry out business processing. The user may also select the desired customer tag representation content to be presented so that a customer list can be presented to the user that corresponds to the customer tag representation content.
In one embodiment, presenting a customer tag representation of a customer selected by a user comprises: and displaying the client label portrait corresponding to the client selected by the user according to the display dimension of the client selected by the user, wherein the display dimension comprises an enterprise dimension and/or a personal dimension.
The user may select whether to present the customer label representation of the customer in the business dimension or the personal dimension, or both. Wherein only when presented in an enterprise dimension is presented based on a customer tag representation to a public customer. Only when the personal dimension is displayed, the display is performed based on the client label portrait of the private client. And if the display is selected to be carried out in the enterprise dimension and the personal dimension simultaneously, combining the client label portrait of the public client and the private client with the public-private association relationship according to the public-private association relationship between the public client and the private client to obtain a combined label portrait, and then displaying.
In the embodiment, the client data of the public client and the private client are obtained, and then the client data are classified according to different characteristic dimensions to obtain the client label portrait of each client, wherein the client label portrait comprises the public and private association relationship between the enterprise of the public client and the individual of the private client; and finally, the client label portrait of the client selected by the user is displayed, so that on one hand, the relevant information of the client can be displayed in a client label portrait mode more intuitively, and on the other hand, the client label portrait of the public client and the private client with a public-private association relation can be displayed, and the business service of the client is facilitated.
Fig. 2 is a flowchart ii of a method for establishing a public-private linkage client tag system according to an embodiment of the present application. As shown in fig. 2, the method for establishing the public-private linkage client tag system includes the following steps:
s210, obtaining customer data, wherein the customers comprise a public customer and a private customer.
S220, classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and an individual of a private client.
And S230, displaying the client label in the client label portrait corresponding to the client selected by the user according to the display dimension and the label condition of the client selected by the user.
In the method for establishing the public-private linkage client label system, the user can select the dimension to be displayed after selecting the client, and then select the label condition to be displayed, so that the client label in the client label portrait corresponding to the client selected by the user can be displayed.
In practical application, as a platform faced by business personnel of a user, a user tag query system or page based on a public-private linkage client tag system establishment method can be established. The user selects the customer, the required exhibition dimension and the label condition required to be exhibited, and the customer label which meets the specific label condition of the customer can be obtained. The user can also select only the required display dimensions and the label conditions to be displayed, and at this time, the user will be displayed with a list of clients meeting the specific label conditions and the client label corresponding to each client.
In an embodiment, other customer tags having an association relationship with the customer tag in the customer tag representation corresponding to the customer selected by the user may be determined according to the public-private association relationship in the customer tag representation of the customer selected by the user; and then showing the customer tags in the customer tag portrait corresponding to the customer selected by the user and other customer tags with the association relationship.
That is to say, after the user selects the client to be displayed, the display dimension and the label condition, the specific client label to be displayed is determined, and then the relevant client labels of other clients corresponding to the specific client label selected by the user are determined according to the public-private association relationship. For example, if the user selects the fund flow related customer label for the public user, the fund flow related customer label of the private customer related to the public user can be obtained according to the public-private association relationship and displayed together with the fund flow related customer label of the public customer.
In an embodiment, an associator relation table of each client can be established according to the public-private association relation between the enterprise of the public client and the private client in the client label image, wherein the associator relation table comprises the number of the public client, the number of the private client and the type of the associator. The associative person relationship table is used for distinguishing different types of associative persons, and the types of the associative persons can be distinguished into enterprises, individual industrial and commercial businesses, public institutions and the like according to the types of the public customers, and can also be distinguished into legal representatives, actual controllers, stockholders, high governors, employees and the like according to the actual characteristics of the associative persons. Therefore, the user can be further provided with the choice of the type of the associator, the user can select a certain type of the associator as the association relation between the public client and the private client according to the requirement, and only the client label portrait contents of the public client and the private client of the type of the associator selected by the user are associated and displayed.
In one embodiment, after the association contact list is introduced, the display dimension of the customer selected by the user, the association contact list and the optional tag can be displayed for the user; and then, displaying the client label in the client label portrait corresponding to the client selected by the user according to the display dimension, the associated person information and the label condition selected by the user. The pages of various information displayed to the user can be set according to actual requirements, for example, multiple option tags can be provided in one page for the user to select, or different option tags can be provided in multiple pages in sequence for the user to select in sequence.
In one embodiment, if a user selects a client tag in the public client tag representation, a client tag in the public client tag representation corresponding to the client is displayed; if the user selects a client label in the contra-private client label portrait, determining a corresponding contra-public client label portrait according to the related person information selected by the user, and displaying the contra-private client label portrait corresponding to the client and a client label in the related contra-public client label portrait; and if the user selects the client label in the label pictures of the public client and the private client at the same time, determining the corresponding label picture of the public client according to the associated person information selected by the user, and displaying the label picture of the private client corresponding to the client selected by the user and the associated client label in the label picture of the public client.
Table 3 is an illustration table showing the user dimensions, the associated person information, and the label conditions for the selection of the label of the user, and fig. 3 is a calculation rule showing different label selection ranges, taking the enterprise dimensions as the view angle, taking the association relationship as the personal industrial business, and the legal representative as examples.
TABLE 3
Fig. 3 is a flowchart three of a method for establishing a public-private linkage client tag system according to the embodiment of the present application. As shown in fig. 3, the method for establishing the public-private linkage client tag system includes the following steps:
and S310, acquiring customer data, wherein the customers comprise a public customer and a private customer.
And S320, classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and an individual of a private client.
S330, displaying the client label portrait of the client selected by the user.
And S340, acquiring the customer label selected by the user in the displayed customer label picture.
And S350, calling the data corresponding to the selected client tag to obtain a client data list.
The method for establishing the public-private linkage client tag system provided by the embodiment further provides an application scene after displaying the client tag portrait on the basis of the embodiment. After the customer tag representation of the customer is presented to the user, the user can select a desired customer tag therein, and then data corresponding to the customer tag selected by the user can be called to provide a customer data list to the user. Further, after the customer data list is provided to the user, a plurality of different data display manners may be provided, for example, the obtained customer data may be graphically displayed in a pie chart, a bar chart, or the like.
As shown in fig. 4a and 4b, fig. 4a and 4b are schematic diagrams of customer data display, wherein the comparison of the types of the public customers is shown in a pie chart in fig. 4a, and the business distribution to the public customers is shown in a bar chart in fig. 4 b. This is a presentation graph when the user chooses to present a customer label representation in an enterprise dimension, and the desired presented customer labels are industry type and industry distribution.
Fig. 5 is a schematic structural diagram of a public-private linkage client tag system establishing apparatus according to an embodiment of the present application. As shown in fig. 5, the public-private linkage client tag system establishing apparatus includes: a data acquisition module 510, a label representation module 520, and a label display module 530;
the data obtaining module 510 is configured to obtain client data, where the client includes a public client and a private client.
And a tag portrait module 520, configured to classify the client data according to different feature dimensions, to obtain a client tag portrait of each client, where the client tag portrait includes a public-private association relationship between an enterprise of a public client and a private client.
A tag presentation module 530 for presenting a customer tag representation of a customer selected by a user.
In some embodiments, the tag display module 530 is specifically configured to: and displaying the client label portrait corresponding to the client selected by the user according to the display dimension of the client selected by the user, wherein the display dimension comprises an enterprise dimension and/or a personal dimension.
In some embodiments, the tag display module 530 is specifically configured to: and displaying the client label in the client label portrait corresponding to the client selected by the user according to the display dimension and the label condition of the client selected by the user.
In some embodiments, the tag display module 530 is specifically configured to: determining other client tags with incidence relations with the client tag in the client tag portrait corresponding to the client selected by the user according to the public-private incidence relation in the client tag portrait of the client selected by the user; and displaying the client tag in the client tag portrait corresponding to the client selected by the user and other client tags with the association relationship.
In some embodiments, the apparatus further comprises: and the association relationship establishing module 540 is configured to establish an association relationship table for each client according to the public-private association relationship between the enterprise of the public client and the private client in the client tag portrait, where the association relationship table includes the number of the public client, the number of the private client, and the type of the associated person.
In some embodiments, the tag display module 530 is specifically configured to: displaying the display dimension, the associated person contact list and the optional label of the client selected by the user; and displaying the client label in the client label portrait corresponding to the client selected by the user according to the display dimension, the associated person information and the label condition selected by the user.
In some embodiments, the tag display module 530 is specifically configured to: if the user selects the client tag in the public client tag portrait, displaying the client tag in the public client tag portrait corresponding to the client selected by the user; if the user selects a client tag in the contra-private client tag portrait, determining a corresponding contra-public client tag portrait according to the associated person information selected by the user, and displaying the contra-private client tag portrait corresponding to the client selected by the user and a client tag in the associated contra-public client tag portrait; and if the user selects the client label in the tag portrait of the public client and the private client at the same time, determining the corresponding tag portrait of the public client according to the associated person information selected by the user, and displaying the tag portrait of the private client corresponding to the client selected by the user and the associated client label in the tag portrait of the public client.
In some embodiments, the tag display module 530 is specifically configured to: if the display dimension selected by the user is an enterprise dimension, displaying the enterprise label portrait of the client on the basis; if the display dimension selected by the user is the personal dimension, displaying on the basis of the personal tag portrait of the client; if the enterprise dimension and the personal dimension are selected simultaneously, the enterprise label portrait and the personal label portrait of the client are combined, and then the combined label portrait of the client is displayed.
In some embodiments, the customer tag representation of the public customer includes, but is not limited to, at least one of the following categories: the classification for representing the identity attribute of the client, the classification for representing the behavior attribute of the client, the classification for representing the performance capability attribute of the client, the classification for representing the credit attribute of the client, the classification for representing the financial attribute of the client, the classification for representing the incidence relation attribute of the client, the classification for representing the business attribute of the client, the classification for representing the compliance attribute of the client and the classification for representing the ecological attribute of the client.
In some embodiments, the client tag representation of the private client includes, but is not limited to, at least one of the following categories: personal basic portrait, personal theme portrait and personal ecological portrait.
In some embodiments, the personal base representation includes, but is not limited to, at least one of the following classifications: the classification is used for representing the basic information attribute of the client, the classification is used for representing the credit attribute of the client, the classification is used for representing the product attribute of the client, and the classification is used for representing the transaction attribute of the client; the personal topic representation includes, but is not limited to, at least one of the following categories: the classification is used for representing the attributes of the customer channels, the attributes of the life of the customers, the attributes of the contact of the customers and the attributes of the analysis of the customers; the personal ecological representation includes, but is not limited to, at least one of the following categories: the method is used for embodying the classification of the ecological attributes of the clients.
In some embodiments, the data obtaining module 510 is specifically configured to obtain encrypted client data from a client data system.
In some embodiments, the apparatus further comprises: the data calling module is used for acquiring a customer label selected by a user in the displayed customer label picture; and calling the data corresponding to the selected client tag to obtain a client data list.
The public and private linkage client tag system establishing device provided by the embodiment of the application can be used for executing the technical scheme of the public and private linkage client tag system establishing method in the embodiment, the implementation principle and the technical effect are similar, and the details are not repeated.
It should be noted that the division of each module of the above apparatus is only a logical division, and all or part of the actual implementation may be integrated into one physical entity or may be physically separated. And these modules can all be implemented in the form of software invoked by a processing element; or may be implemented entirely in hardware; and part of the modules can be realized in the form of calling software by the processing element, and part of the modules can be realized in the form of hardware. For example, the tag image module 520 may be a separate processing element, or may be integrated into a chip of the apparatus, or may be stored in a memory of the apparatus in the form of program code, and a processing element of the apparatus may call and execute the functions of the tag image module 520. Other modules are implemented similarly. In addition, all or part of the modules can be integrated together or can be independently realized. The processing element here may be an integrated circuit with signal processing capabilities. In implementation, each step of the above method or each module above may be implemented by an integrated logic circuit of hardware in a processor element or an instruction in the form of software.
Fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present application. As shown in fig. 6, the electronic device may include: transceiver 61, processor 62, memory 63.
The processor 62 executes computer-executable instructions stored in the memory, causing the processor 62 to perform the aspects of the embodiments described above. The processor 62 may be a general-purpose processor including a central processing unit CPU, a Network Processor (NP), etc.; but also a digital signal processor DSP, an application specific integrated circuit ASIC, a field programmable gate array FPGA or other programmable logic device, discrete gate or transistor logic, discrete hardware components.
A memory 63 is coupled to and in communication with the processor 62 via a system bus, the memory 63 being used to store computer program instructions.
The transceiver 61 may be used to obtain the task to be run and the configuration information of the task to be run.
The system bus may be a Peripheral Component Interconnect (PCI) bus, an Extended Industry Standard Architecture (EISA) bus, or the like. The system bus may be divided into an address bus, a data bus, a control bus, and the like. For ease of illustration, only one thick line is shown, but this is not intended to represent only one bus or type of bus. The transceiver is used to enable communication between the database access device and other computers (e.g., clients, read-write libraries, and read-only libraries). The memory may include Random Access Memory (RAM) and may also include non-volatile memory (non-volatile memory).
The electronic device provided by the embodiment of the application may be the terminal device of the above embodiment.
The embodiment of the application further provides a chip for running the instruction, and the chip is used for executing the technical scheme of the public-private linkage client tag system establishing method in the embodiment.
The embodiment of the present application further provides a computer-readable storage medium, where a computer instruction is stored in the computer-readable storage medium, and when the computer instruction runs on a computer, the computer is enabled to execute the technical solution of the method for establishing the public-private linkage client tag system according to the embodiment.
The embodiment of the present application further provides a computer program product, where the computer program product includes a computer program stored in a computer-readable storage medium, at least one processor can read the computer program from the computer-readable storage medium, and when the at least one processor executes the computer program, the technical solution of the method for establishing the public-private linkage client tag system in the foregoing embodiment can be implemented.
Other embodiments of the present application will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.
It will be understood that the present application is not limited to the precise arrangements that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the application is limited only by the appended claims.
Claims (17)
1. A public-private linkage client label system establishing method is characterized by comprising the following steps:
acquiring customer data, wherein the customers comprise a public customer and a private customer;
classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and an individual of a private client;
a customer label representation of the customer selected by the user is presented.
2. The method of claim 1, wherein presenting a customer label representation of a customer selected by a user comprises:
and displaying a client label image corresponding to the client selected by the user according to the display dimension of the client selected by the user, wherein the display dimension comprises an enterprise dimension and/or a personal dimension.
3. The method of claim 2, wherein the displaying the customer label icon corresponding to the customer according to the display dimension of the customer selected by the user comprises:
and displaying the client label in the client label portrait corresponding to the client selected by the user according to the display dimension and the label condition of the client selected by the user.
4. The method of claim 3, wherein the displaying the customer tag in the customer tag representation corresponding to the customer selected by the user according to the display dimension and the tag condition of the customer selected by the user comprises:
determining other client tags with incidence relations with the client tags in the client tag portrait corresponding to the client selected by the user according to the public-private incidence relations in the client tag portrait of the client selected by the user;
and displaying the customer tag in the customer tag portrait corresponding to the customer selected by the user and the other customer tags with the association relationship.
5. The method of claim 4, further comprising:
and establishing an associator relation table of each client according to the public-private association relation between the enterprise of the public client and the private client in the client label image, wherein the associator relation table comprises a public client number, a private client number and an associator type.
6. The method of claim 5, wherein the displaying the customer tag in the customer tag representation corresponding to the customer selected by the user according to the display dimension and the tag condition of the customer selected by the user comprises:
displaying the display dimension, the associated person contact list and the optional label of the client selected by the user;
and displaying the client label in the client label portrait corresponding to the client selected by the user according to the display dimension, the associated person information and the label condition selected by the user.
7. The method of claim 6, wherein the displaying the customer tag in the customer tag representation corresponding to the customer selected by the user according to the display dimension, the associated person information and the tag condition selected by the user comprises:
if the user selects a client tag in the public client tag portrait, displaying a client tag in the public client tag portrait corresponding to the client selected by the user;
if the user selects a client tag in the contra-private client tag portrait, determining a corresponding contra-public client tag portrait according to the associated person information selected by the user, and displaying the contra-private client tag portrait corresponding to the client selected by the user and a client tag in the associated contra-public client tag portrait;
and if the user selects the client label in the label pictures of the public client and the private client at the same time, determining the corresponding label picture of the public client according to the associated person information selected by the user, and displaying the label picture of the private client corresponding to the client selected by the user and the client label in the associated label picture of the public client.
8. The method according to any one of claims 2-7, wherein the displaying the customer label icon corresponding to the customer selected by the user according to the display dimension of the customer selected by the user comprises:
if the display dimension selected by the user is an enterprise dimension, displaying the enterprise tag portrait of the client selected by the user on the basis;
if the display dimension selected by the user is a personal dimension, displaying on the basis of the personal tag portrait of the client selected by the user;
and if the enterprise dimension and the personal dimension are simultaneously selected, after the enterprise label portrait and the personal label portrait of the customer selected by the user are combined, displaying the combined label portrait of the customer selected by the user.
9. The method of any of claims 1-7, wherein the customer label representation of the public customer comprises at least one of the following categories: the classification for representing the identity attribute of the client, the classification for representing the behavior attribute of the client, the classification for representing the performance capability attribute of the client, the classification for representing the credit attribute of the client, the classification for representing the financial attribute of the client, the classification for representing the incidence relation attribute of the client, the classification for representing the business attribute of the client, the classification for representing the compliance attribute of the client and the classification for representing the ecological attribute of the client.
10. The method of any of claims 1-7, wherein the client tag representation of the private client comprises at least one of the following categories: personal basic portrait, personal theme portrait and personal ecological portrait.
11. The method of claim 10,
the personal base representation includes at least one of the following classifications: the classification is used for embodying the basic information attribute of the client, the classification is used for embodying the credit attribute of the client, the classification is used for embodying the product attribute of the client, and the classification is used for embodying the transaction attribute of the client;
the personal themed representation includes at least one of the following classifications: the classification is used for representing the attributes of the customer channels, the attributes of the life of the customers, the attributes of the contact of the customers and the attributes of the analysis of the customers;
the personal ecology representation includes at least one of the following classifications: the method is used for embodying the classification of the ecological attributes of the clients.
12. The method according to any one of claims 1-7, wherein said obtaining customer data comprises:
encrypted customer data is obtained from a customer data system.
13. The method of any of claims 1-7, wherein after presenting the customer tag representation of the customer selected by the user, further comprising:
acquiring a customer label selected by the user in the displayed customer label picture;
and calling the data corresponding to the selected client tag to obtain a client data list.
14. The utility model provides a public private linkage customer label system establishing device which characterized in that includes:
the data acquisition module is used for acquiring client data, wherein the clients comprise a public client and a private client;
the label portrait module is used for classifying the client data according to different feature dimensions to obtain a client label portrait of each client, wherein the client label portrait comprises a public-private association relation between an enterprise of a public client and a private client;
and the label display module is used for displaying the client label portrait of the client selected by the user.
15. An electronic device, comprising: a processor, and a memory communicatively coupled to the processor;
the memory stores computer-executable instructions;
the processor executes computer-executable instructions stored by the memory to implement the method of any of claims 1-13.
16. A computer-readable storage medium having computer-executable instructions stored therein, which when executed by a processor, are configured to implement the method of any one of claims 1-13.
17. A computer program product, characterized in that it comprises a computer program which, when being executed by a processor, carries out the method of any one of claims 1-13.
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116702899A (en) * | 2023-08-07 | 2023-09-05 | 上海银行股份有限公司 | Entity fusion method suitable for public and private linkage scene |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116702899A (en) * | 2023-08-07 | 2023-09-05 | 上海银行股份有限公司 | Entity fusion method suitable for public and private linkage scene |
| CN116702899B (en) * | 2023-08-07 | 2023-11-28 | 上海银行股份有限公司 | Entity fusion method suitable for public and private linkage scene |
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