CN115268812A - Screen sharing processing method and device - Google Patents

Screen sharing processing method and device Download PDF

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Publication number
CN115268812A
CN115268812A CN202210897808.9A CN202210897808A CN115268812A CN 115268812 A CN115268812 A CN 115268812A CN 202210897808 A CN202210897808 A CN 202210897808A CN 115268812 A CN115268812 A CN 115268812A
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screen sharing
operation data
identity
data
user
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党娜
徐凯路
王春燕
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Bank of China Ltd
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Bank of China Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/14Digital output to display device ; Cooperation and interconnection of the display device with other functional units
    • G06F3/1423Digital output to display device ; Cooperation and interconnection of the display device with other functional units controlling a plurality of local displays, e.g. CRT and flat panel display
    • G06F3/1431Digital output to display device ; Cooperation and interconnection of the display device with other functional units controlling a plurality of local displays, e.g. CRT and flat panel display using a single graphics controller
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31User authentication
    • G06F21/32User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/0483Interaction with page-structured environments, e.g. book metaphor
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance

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  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Computer Security & Cryptography (AREA)
  • Human Computer Interaction (AREA)
  • Accounting & Taxation (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Software Systems (AREA)
  • Strategic Management (AREA)
  • Technology Law (AREA)
  • General Business, Economics & Management (AREA)
  • Computer Graphics (AREA)
  • Computer Hardware Design (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The application provides a screen sharing processing method and device, and the method comprises the following steps: establishing communication connection with a plurality of clients according to the received connection requests; acquiring screen sharing data provided by each client according to the communication connection, and displaying the screen sharing data to a preset display interface according to a preset layout; and acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and finishing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.

Description

Screen sharing processing method and device
Technical Field
The application relates to the field of business processing, can be applied to the financial field and other fields, and particularly relates to a screen sharing processing method and device.
Background
With the development of technologies, smart devices need more and more functions to serve various different requirements of different users, and thus, application apps integrated with various functions are forced to improve learning thresholds. For some old people, the learning threshold indirectly caused by the complexity of the applications makes it difficult to complete autonomous learning and use, and related personnel are required to help to operate and handle business.
In these application scenarios, when the old people cannot use the mobile phone APP, the working personnel perform one-to-one service on the mobile phone APP, but the efficiency is low due to the one-to-one service, so that the user experience is poor; meanwhile, a great deal of repetitive labor also causes great waste of labor of workers.
Based on this, there is a need for an efficient processing method to solve the above technical problems.
Disclosure of Invention
The application aims to provide a screen sharing processing method and device, which are used for providing a solution for the existing multi-service handling and improving the working efficiency of workers.
To achieve the above object, the screen sharing method provided in the present application specifically includes: establishing communication connection with a plurality of clients according to the received plurality of connection requests; acquiring screen sharing data provided by each client according to the communication connection, and displaying the screen sharing data to a preset display interface according to a preset layout; and acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and finishing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.
In the screen sharing processing method, optionally, before establishing communication connections with the plurality of clients according to the received plurality of connection requests, the method further includes: acquiring an identity of a user, and generating a connection port according to the authority verification result of the identity; and displaying the connecting port to a preset display interface.
In the screen sharing processing method, optionally, displaying the screen sharing data to a preset display interface according to a preset layout includes: constructing a corresponding number of display windows through a picture divider according to the number of clients providing the screen sharing data; and respectively displaying the screen sharing data through the display windows.
In the screen sharing processing method, optionally, the obtaining of the service operation data input by the user according to the display interface includes: acquiring operation information of a user in any display window, and copying and generating batch operation data of corresponding quantity according to the operation information; and obtaining service operation data according to the batch operation data.
In the screen sharing processing method, optionally, the step of the remote server completing the corresponding service processing according to the service operation data, the identity identifier and the confirmation instruction fed back by the client includes: the remote server generates operation reminding information according to the service operation data and the identity; providing the operation reminding information to a client for display, and acquiring a confirmation instruction fed back by the client; and executing service processing on the corresponding account according to the confirmation instruction and the service operation data.
The application also provides a screen sharing processing device, which comprises a communication module, a display module and an input module; the communication module is used for establishing communication connection with a plurality of clients according to the received connection requests; the display module is used for acquiring screen sharing data provided by each client according to the communication connection and displaying the screen sharing data to a preset display interface according to a preset layout; the input module is used for acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and finishing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.
In the screen sharing processing apparatus, optionally, the apparatus further includes an authority verification module, where the authority verification module is configured to obtain an identity of a user, and generate a connection port according to an authority verification result of the identity; and displaying the connecting port to a preset display interface.
In the screen sharing processing apparatus, optionally, the display module includes a split screen unit, and the split screen unit is configured to construct a corresponding number of display windows through a frame splitter according to the number of clients providing the screen sharing data; and respectively displaying the screen sharing data through the display windows.
In the screen sharing processing apparatus, optionally, the input module includes a batch processing unit, and the batch processing unit is configured to acquire operation information of a user at any display window, and copy and generate batch operation data of a corresponding number according to the operation information; and obtaining service operation data according to the batch operation data.
The application also provides an electronic device, which comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor executes the computer program to realize the method.
The present application also provides a computer-readable storage medium storing a computer program for executing the above method.
The present application also provides a computer program product comprising computer programs/instructions which, when executed by a processor, implement the steps of the above-described method.
The beneficial technical effect of this application lies in: the client devices connected are operated in batches by using the unified operation device, so that the aims of the same operation time and multiple operation efficiencies are fulfilled; meanwhile, the operation information can be bound with the information of the working personnel, so that the follow-up examination is convenient.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application, are incorporated in and constitute a part of this application, and are not intended to limit the application. In the drawings:
fig. 1 is a schematic flowchart illustrating a screen sharing processing method according to an embodiment of the present disclosure;
FIG. 2 is a flowchart illustrating a process of rights verification according to an embodiment of the present application;
FIG. 3 is a flow chart illustrating screen sharing according to an embodiment of the present application;
fig. 4 is a schematic diagram illustrating generation of service operation data according to an embodiment of the present application;
fig. 5 is a schematic flow chart of a service process provided in an embodiment of the present application;
fig. 6 is a schematic structural diagram of a screen sharing processing apparatus according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
The following detailed description will be provided with reference to the drawings and examples to explain how to apply the technical means to solve the technical problems and to achieve the technical effects. It should be noted that, as long as there is no conflict, the embodiments and the features of the embodiments in the present application may be combined with each other, and the technical solutions formed are all within the scope of the present application.
Additionally, the steps illustrated in the flow charts of the figures may be performed in a computer system such as a set of computer-executable instructions and, although a logical order is illustrated in the flow charts, in some cases, the steps illustrated or described may be performed in an order different than here.
Referring to fig. 1, a screen sharing processing method provided by the present application specifically includes:
s101, establishing communication connection with a plurality of clients according to the received connection requests;
s102, screen sharing data provided by each client side are obtained according to the communication connection, and the screen sharing data are displayed to a preset display interface according to a preset layout;
s103, acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and finishing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.
Therefore, the effect of carrying out service processing in batches is realized by sharing the screens of the clients to a uniform terminal and submitting the screens to a worker for uniform processing; and then, permission grant is realized based on the confirmation information of the client, and basis is provided for subsequent examination.
Referring to fig. 2, in an embodiment of the present application, before establishing communication connections with a plurality of clients according to a plurality of received connection requests, the method further includes:
s201, acquiring an identity of a user, and generating a connection port according to a permission verification result of the identity;
s202, the connection port is displayed to a preset display interface.
In the embodiment, before the batch operation is executed, the staff needs to provide the identity for verification to confirm the operation qualification, and meanwhile, the staff operation information is conveniently recorded to provide a follow-up checking basis; here, the manner in which the worker provides the identity may be face recognition, fingerprint recognition, login of an identity account, or other checking manners, which is not further limited herein.
Referring to fig. 3, in an embodiment of the present application, displaying the screen sharing data to a preset display interface according to a preset layout includes:
s301, constructing a corresponding number of display windows through a picture divider according to the number of clients providing the screen sharing data;
s302, respectively displaying the screen sharing data through the display windows.
Further, referring to fig. 4, in another embodiment of the present application, the obtaining of the service operation data input by the user according to the display interface includes:
s401, acquiring operation information of a user in any display window, and copying and generating batch operation data with corresponding quantity according to the operation information;
s402, obtaining service operation data according to the batch operation data.
Therefore, the effect of batch processing of a plurality of screens can be realized by operating one window by a worker, the problem that the traditional assistance processing efficiency is low is effectively solved, and the whole business processing efficiency is improved.
Referring to fig. 5, in an embodiment of the present application, the completing, by the remote server, the corresponding service processing according to the service operation data, the identity identifier, and the confirmation instruction fed back by the client includes:
s501, the remote server generates operation reminding information according to the service operation data and the identity;
s502, providing the operation reminding information to a client for display, and acquiring a confirmation instruction fed back by the client;
s503, executing service processing to the corresponding account according to the confirmation instruction and the service operation data.
In the embodiment, the server generates a prompt aiming at the operation information of the staff and feeds the prompt back to the client to inform the user of the specific operation behavior, and the client finishes the service assistance transaction after being confirmed by the user; specifically, in actual work, the ATM device can be used as a terminal processing device, a mobile phone of a user, a tablet or a mobile phone bank in other intelligent devices can be used as a client, and the interconnection with each intelligent device is realized by adding a network function to the ATM device;
when a plurality of people need to handle services, a network point worker enables the plurality of people to be connected with wifi in the ATM, then the worker identifies the identity of the worker through the face identification of the ATM, the ATM mainly identifies the identity of the worker (inputs worker information in advance), after the identification is passed, the multi-user applies for screen-casting the mobile phone into the ATM, the ATM integrates a multi-mobile-phone screen, after the integration, the multi-user mobile phone is displayed in a display screen in the ATM, the worker performs batch operation on the multi-user services, meanwhile, in the operation, the user can terminate screen-casting work at any time, after the worker finishes the processing, the screen-casting is finished by clicking in the AMT, and then the operation is finished; meanwhile, the background server acquires that the service is the help operation of the staff, and sends information to the user whether to approve the operation, and after approval, the service handling is completed. By the mode, the staff does not operate the users one to one any more, when multiple users want the staff to assist the business handling, the staff can handle the business in the ATM directly in batches, and the user handling efficiency is improved. The number of the screens can be divided according to screen display after face recognition of workers succeeds, after the workers select the screens, the workers wait for the users to connect wifi signals in the ATM, and then serve the users to help the users to handle services.
Referring to fig. 6, the present application further provides a screen sharing processing apparatus, which includes a communication module, a display module, and an input module; the communication module is used for establishing communication connection with a plurality of clients according to the received connection requests; the display module is used for acquiring screen sharing data provided by each client according to the communication connection and displaying the screen sharing data to a preset display interface according to a preset layout; the input module is used for acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and finishing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.
In the above embodiment, the apparatus further includes an authority verification module, where the authority verification module is configured to obtain an identity of a user, and generate a connection port according to an authority verification result of the identity; and displaying the connecting port to a preset display interface. In another embodiment, the display module includes a split screen unit, and the split screen unit is configured to construct a corresponding number of display windows through a frame splitter according to the number of clients providing the screen sharing data; and respectively displaying the screen sharing data through the display windows. Further, the input module comprises a batch processing unit, and the batch processing unit is used for acquiring operation information of a user in any display window and generating batch operation data of a corresponding quantity by copying according to the operation information; and obtaining service operation data according to the batch operation data.
The beneficial technical effect of this application lies in: the client devices connected are operated in batches by using the unified operation device, so that the aims of the same operation time and multiple operation efficiency are fulfilled; meanwhile, the operation information can be bound with the information of the working personnel, so that the follow-up examination is convenient.
The application also provides an electronic device, which comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor executes the computer program to realize the method.
The present application also provides a computer-readable storage medium storing a computer program for executing the above method.
The present application also provides a computer program product comprising computer programs/instructions which, when executed by a processor, implement the steps of the above-described method.
As shown in fig. 7, the electronic device 600 may further include: communication module 110, input unit 120, audio processing unit 130, display 160, power supply 170. It is noted that the electronic device 600 does not necessarily include all of the components shown in fig. 7; in addition, the electronic device 600 may also include components not shown in fig. 7, which may be referred to in the prior art.
As shown in fig. 7, the central processor 100, sometimes referred to as a controller or operational control, may include a microprocessor or other processor device and/or logic device, the central processor 100 receiving input and controlling the operation of the various components of the electronic device 600.
The memory 140 may be, for example, one or more of a buffer, a flash memory, a hard drive, a removable media, a volatile memory, a non-volatile memory, or other suitable devices. The information relating to the failure may be stored, and a program for executing the information may be stored. And the central processing unit 100 may execute the program stored in the memory 140 to realize information storage or processing, etc.
The input unit 120 provides an input to the cpu 100. The input unit 120 is, for example, a key or a touch input device. The power supply 170 is used to provide power to the electronic device 600. The display 160 is used to display an object to be displayed, such as an image or a character. The display may be, for example, but is not limited to, an LCD display.
The memory 140 may be a solid state memory such as Read Only Memory (ROM), random Access Memory (RAM), a SIM card, or the like. There may also be a memory that holds information even when power is off, can be selectively erased, and is provided with more data, an example of which is sometimes called an EPROM or the like. The memory 140 may also be some other type of device. Memory 140 includes buffer memory 141 (sometimes referred to as a buffer). The memory 140 may include an application/function storage section 142, and the application/function storage section 142 is used to store application programs and function programs or a flow for executing the operation of the electronic device 600 by the central processing unit 100.
The memory 140 may also include a data store 143 for storing data, such as contacts, digital data, pictures, sounds, and/or any other data used by the electronic device. The driver storage portion 144 of the memory 140 may include various drivers of the electronic device for a communication function and/or for performing other functions of the electronic device (e.g., a messaging application, a directory application, etc.).
The communication module 110 is a transmitter/receiver 110 that transmits and receives signals via an antenna 111. The communication module (transmitter/receiver) 110 is coupled to the central processor 100 to provide an input signal and receive an output signal, which may be the same as in the case of a conventional mobile communication terminal.
Based on different communication technologies, a plurality of communication modules 110, such as a cellular network module, a bluetooth module, and/or a wireless local area network module, etc., may be provided in the same electronic device. The communication module (transmitter/receiver) 110 is also coupled to a speaker 131 and a microphone 132 via an audio processor 130 to provide audio output via the speaker 131 and to receive audio input from the microphone 132 to implement general telecommunication functions. Audio processor 130 may include any suitable buffers, decoders, amplifiers and so forth. In addition, an audio processor 130 is also coupled to the central processor 100, so that recording on the local can be enabled through a microphone 132, and so that sound stored on the local can be played through a speaker 131.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and so forth) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
The above-mentioned embodiments are provided to further explain the objects, technical solutions and advantages of the present application in detail, and it should be understood that the above-mentioned embodiments are only examples of the present application and are not intended to limit the scope of the present application, and any modifications, equivalents, improvements and the like made within the spirit and principle of the present application should be included in the scope of the present application.

Claims (12)

1. A screen sharing processing method is characterized by comprising the following steps:
establishing communication connection with a plurality of clients according to the received connection requests;
acquiring screen sharing data provided by each client according to the communication connection, and displaying the screen sharing data to a preset display interface according to a preset layout;
and acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and finishing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.
2. The screen sharing processing method of claim 1, wherein before establishing communication connections with the plurality of clients according to the received plurality of connection requests, the method further comprises:
acquiring an identity of a user, and generating a connection port according to an authority verification result of the identity;
and displaying the connecting port to a preset display interface.
3. The screen sharing processing method of claim 1, wherein displaying the screen sharing data to a preset display interface according to a preset layout comprises:
constructing a corresponding number of display windows through a picture divider according to the number of clients providing the screen sharing data;
and respectively displaying the screen sharing data through the display windows.
4. The screen sharing processing method of claim 3, wherein obtaining the business operation data input by the user according to the presentation interface comprises:
acquiring operation information of a user in any display window, and copying and generating batch operation data of corresponding quantity according to the operation information;
and obtaining service operation data according to the batch operation data.
5. The screen sharing processing method according to claim 1, wherein the step of the remote server completing the corresponding service processing according to the service operation data, the identity and a confirmation instruction fed back by the client comprises:
the remote server generates operation reminding information according to the service operation data and the identity;
providing the operation reminding information to a client for display, and acquiring a confirmation instruction fed back by the client;
and executing service processing on the corresponding account according to the confirmation instruction and the service operation data.
6. A screen sharing processing device is characterized by comprising a communication module, a display module and an input module;
the communication module is used for establishing communication connection with a plurality of clients according to the received connection requests;
the display module is used for acquiring screen sharing data provided by each client according to the communication connection and displaying the screen sharing data to a preset display interface according to a preset layout;
the input module is used for acquiring service operation data input by a user according to the display interface, providing the service operation data and the identity of the user to a remote server, and completing corresponding service processing by the remote server according to the service operation data, the identity and a confirmation instruction fed back by the client.
7. The screen sharing processing apparatus according to claim 6, further comprising a permission verification module, wherein the permission verification module is configured to obtain an identity of a user, and generate a connection port according to a permission verification result of the identity; and displaying the connecting port to a preset display interface.
8. The screen sharing processing apparatus according to claim 6, wherein the display module includes a split screen unit, and the split screen unit is configured to construct a corresponding number of display windows through a frame splitter according to the number of clients providing the screen sharing data; and respectively displaying the screen sharing data through the display windows.
9. The screen sharing processing device according to claim 8, wherein the input module comprises a batching unit, and the batching unit is configured to obtain operation information of a user on any display window and copy and generate batch operation data of a corresponding number according to the operation information; and obtaining service operation data according to the batch operation data.
10. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method of any of claims 1 to 5 when executing the computer program.
11. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program for executing the method of any one of claims 1 to 5 by a computer.
12. A computer program product comprising computer program/instructions, characterized in that the computer program/instructions, when executed by a processor, implement the steps of the method of any of claims 1 to 5.
CN202210897808.9A 2022-07-28 2022-07-28 Screen sharing processing method and device Pending CN115268812A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202210897808.9A CN115268812A (en) 2022-07-28 2022-07-28 Screen sharing processing method and device

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Application Number Priority Date Filing Date Title
CN202210897808.9A CN115268812A (en) 2022-07-28 2022-07-28 Screen sharing processing method and device

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CN115268812A true CN115268812A (en) 2022-11-01

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