CN115129758A - Internet-based multifunctional information technology consultation service device - Google Patents
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Abstract
The invention discloses a multifunctional information technology consultation service device based on the internet, which relates to the technical field of information technology consultation service, solves the technical problem that the information consultation efficiency is reduced due to unreasonable data storage planning in an information consultation service platform in the prior art, and judges the complexity of corresponding consultation of an analysis object in a consultation server, so that the consultation data is divided, the rationality of consultation data storage is improved, the phenomenon that the consultation efficiency is reduced due to abnormal consultation data storage is prevented, and the working efficiency of the information technology consultation service is influenced; the analysis is carried out according to the consultation intensity of the analysis object, the storage distribution is carried out through the analysis, the use efficiency of the data storage equipment is favorably improved, meanwhile, the matching use of the data storage equipment and the storage data is more reasonable, and the reduction of the information consultation efficiency and the influence on the information consultation quality caused by the improper matching of the data storage equipment are prevented.
Description
Technical Field
The invention relates to the technical field of information technology consultation service, in particular to a multifunctional information technology consultation service device based on the Internet.
Background
The information technology consultation service refers to management or technology consultation evaluation service provided for demanders in aspects of information resource development and utilization, engineering construction, personnel training, management system construction, technical support and the like, and the specific classification includes: information planning, information system design, information technology management consultation, information system engineering supervision, test evaluation certification, information technology training and the like.
However, in the prior art, the data storage planning in the information consultation service platform is unreasonable, which causes the abnormal data storage corresponding to the information consultation, and the information consultation efficiency is reduced; meanwhile, the use efficiency of the data storage device cannot be guaranteed, so that the matching use of the data storage device and the stored data is lack of rationality, and unnecessary cost waste of the data storage device is caused.
In view of the above technical drawbacks, a solution is proposed.
Disclosure of Invention
The invention aims to solve the problems, and provides an internet-based multifunctional information technology consultation service device, which judges the complexity of corresponding consultation of an analysis object in a consultation server, so that consultation data is divided, the rationality of consultation data storage is improved, and the phenomenon that the working efficiency of information technology consultation service is influenced due to the reduction of consultation efficiency caused by abnormal consultation data storage is prevented; the analysis is carried out according to the consultation intensity of the analysis object, and the storage distribution is carried out through the analysis, so that the use efficiency of the data storage equipment is improved, the matching use of the data storage equipment and the stored data is more reasonable, the reduction of the information consultation efficiency caused by improper matching of the data storage equipment is prevented, and the information consultation quality is prevented from being influenced; the software and hardware storage equipment of the analysis object is supervised, the real-time operation state of the data software and hardware storage equipment is judged, the reduction of information consultation efficiency caused by abnormal operation of the data storage equipment is prevented, and meanwhile, the storage safety performance of the consultation data is influenced, so that the risk of data storage is increased.
The purpose of the invention can be realized by the following technical scheme:
the internet-based multifunctional information technology consultation service device comprises a consultation server, wherein the consultation server marks consultation data as analysis objects, and is connected with:
the real-time data analysis unit is used for analyzing the analysis object in the consultation server in real time, dividing the analysis object into a complex consultation object and a simple consultation object through real-time analysis, and sending the complex consultation object and the simple consultation object to the data storage and distribution unit;
the data storage allocation unit is used for storing and allocating the analysis objects, storing and allocating the analysis objects through storage allocation, dividing the analysis objects into high-demand consultation objects and low-demand consultation objects, and allocating the high-demand consultation objects and the low-demand consultation objects to data storage equipment, namely only the high-demand consultation objects or the low-demand consultation objects exist in a single data storage equipment; marking the equipment type according to the type of the consultation object in the data storage equipment; the counseling object types are expressed as a complex counseling object and a simple counseling object, and the device types are expressed as a high-intensity device, a medium-intensity device and a low-intensity device;
the consultation configuration monitoring unit is used for monitoring the data storage equipment of the analysis object, dividing the data storage equipment corresponding to the analysis object into hardware equipment and software equipment, generating a hardware equipment normal signal, a hardware equipment abnormal signal, a software equipment maintenance signal and a software equipment normal signal through the monitoring of the data storage equipment, and sending the signals to the consultation server;
and the consultation process monitoring unit is used for monitoring the consultation process of the consultation server, generating a consultation quality abnormal signal and a consultation quality normal signal through the consultation process monitoring, and sending the consultation quality abnormal signal and the consultation quality normal signal to the consultation server.
As a preferred embodiment of the present invention, the operation process of the real-time data analysis unit is as follows:
acquiring a time period for consulting by taking an analysis object as a consultation main body, and marking the time period as an information consultation time period; acquiring the type number of consultation problems in the corresponding information consultation time period of each analysis object and the storage capacity of average retrieval data of the consultation problems of the corresponding type, and respectively marking the storage capacity as LXSI and CCLi; acquiring the average time consumption of each analysis object in a single consultation in an information consultation time period, and marking the time consumption as PHSi; comparing the real-time data analysis coefficient Xi of the analysis object with a real-time data analysis coefficient threshold value by analyzing the real-time data analysis coefficient Xi of the analysis object:
if the real-time data analysis coefficient Xi of the analysis object exceeds the real-time data analysis coefficient threshold, judging that the complexity of consultation of the corresponding analysis object is high, marking the corresponding analysis object as a complex consultation object, and sending the complex consultation object to a data storage and distribution unit; and if the real-time data analysis coefficient Xi of the analysis object does not exceed the real-time data analysis coefficient threshold, judging that the complexity of consultation of the corresponding analysis object is low, marking the corresponding analysis object as a simple consultation object, and sending the simple consultation object to the data storage and distribution unit.
In a preferred embodiment of the present invention, the data storage allocation unit operates as follows:
setting an information consultation time period, acquiring the consultation times of an analysis object and the consultation frequency of the corresponding analysis object in the information consultation time period, and respectively comparing the consultation times with a consultation time threshold and a consultation frequency threshold:
if the consultation frequency of the analysis object in the information consultation time period exceeds a consultation frequency threshold value or the consultation frequency of the corresponding analysis object exceeds a consultation frequency threshold value, marking the corresponding analysis object as a high-demand consultation object; if the consultation frequency of the analysis object in the information consultation time period does not exceed the consultation frequency threshold value and the consultation frequency of the corresponding analysis object does not exceed the consultation frequency threshold value, marking the corresponding analysis object as a low-demand consultation object;
distributing data storage equipment for the high-demand consultation objects and the low-demand consultation objects, namely, only the high-demand consultation objects or the low-demand consultation objects exist in single data storage equipment, and after the distribution of the data storage equipment is finished, if the data stored in the data storage equipment is only the complex consultation objects, marking the corresponding data storage equipment as high-strength equipment; if the data stored in the data storage equipment is only a simple consultation object, marking the corresponding data storage equipment as low-intensity equipment; and if the data stored in the data storage device are a simple consultation object and a complex consultation object, marking the corresponding data storage device as a medium-intensity device.
As a preferred embodiment of the present invention, the operation process of the consultation configuration supervision unit is as follows:
dividing data storage equipment corresponding to an analysis object into hardware equipment and software equipment, acquiring the continuous storage time corresponding to the hardware equipment of the analysis object and the data transmission speed floating value of the hardware equipment, and comparing the continuous storage time with a storage time threshold and the data transmission speed floating value with a floating value threshold respectively:
if the corresponding continuous storage time length of the hardware equipment of the analysis object exceeds the storage time length threshold value or the data transmission speed floating value of the hardware equipment exceeds the floating value threshold value, judging that the corresponding hardware equipment is abnormal in supervision, generating a hardware equipment maintenance signal and sending the hardware equipment maintenance signal and the number of the corresponding hardware equipment to the consultation server; if the corresponding continuous storage time length of the hardware equipment of the analysis object does not exceed the storage time length threshold value and the data transmission speed floating value of the hardware equipment does not exceed the floating value threshold value, judging that the corresponding hardware equipment is normally supervised, generating a normal signal of the hardware equipment and sending the normal signal of the hardware equipment and the number of the corresponding hardware equipment to the consultation server;
acquiring the buffer duration in the data storage process corresponding to the software equipment of the analysis object, and comparing the buffer duration with a buffer duration threshold: if the buffering time length in the storage process of the corresponding data of the software equipment of the analysis object exceeds the buffering time length threshold value, judging that the corresponding software equipment is abnormal in supervision, generating a software equipment maintenance signal and sending the software equipment maintenance signal to the consultation server; and if the buffer duration in the data storage process corresponding to the software equipment of the analysis object does not exceed the buffer duration threshold, judging that the corresponding software equipment is normally monitored, generating a normal signal of the software equipment and sending the normal signal of the software equipment to the consultation server.
As a preferred embodiment of the present invention, the operation process of the advisory process monitoring unit is as follows:
marking the users who carry out information consultation as consultation users, acquiring the frequency of the same consultation user for repeatedly carrying out information consultation and the shortest interval duration of the consultation users for carrying out information consultation, and respectively comparing the frequency with a repeated frequency threshold and the shortest interval duration threshold:
if the frequency of the same consultation user for repeatedly carrying out information consultation exceeds the repeated frequency threshold or the shortest interval time length of the consultation user for carrying out information consultation does not exceed the shortest interval time length threshold, judging that the consultation process is abnormal in monitoring, generating a consultation quality abnormal signal and sending the consultation quality abnormal signal to a consultation server; and if the frequency of the same consultation user for repeatedly carrying out information consultation does not exceed the repeated frequency threshold and the shortest interval time length of the consultation user for carrying out information consultation exceeds the shortest interval time length threshold, judging that the consultation process is monitored normally, generating a consultation quality normal signal and sending the consultation quality normal signal to the consultation server.
Compared with the prior art, the invention has the beneficial effects that:
in the invention, the complexity of the corresponding consultation of the analysis object in the consultation server is judged, so that the consultation data is divided, the storage rationality of the consultation data is improved, and the phenomenon that the working efficiency of the information technology consultation service is influenced due to the reduction of the consultation efficiency caused by abnormal storage of the consultation data is prevented; the analysis is carried out according to the consultation intensity of the analysis object, and the storage distribution is carried out through the analysis, so that the use efficiency of the data storage equipment is improved, the matching use of the data storage equipment and the stored data is more reasonable, the reduction of the information consultation efficiency caused by improper matching of the data storage equipment is prevented, and the information consultation quality is prevented from being influenced; the software and hardware storage equipment of the analysis object is supervised, the real-time running state of the data software and hardware storage equipment is judged, the reduction of information consultation efficiency caused by abnormal running of the data storage equipment is prevented, and meanwhile, the storage safety performance of consultation data is influenced, so that the risk of data storage is increased; the consultation process of the consultation server is monitored, so that the qualification of information consultation is judged, the working efficiency of the information consultation is accurately monitored, and the real-time management and control of the information consultation efficiency are facilitated.
Drawings
To facilitate understanding for those skilled in the art, the present invention will be further described with reference to the accompanying drawings.
Fig. 1 is a schematic block diagram of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the following embodiments, and it should be understood that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, an internet-based multifunctional information technology consultation service apparatus includes a consultation server, the consultation server is in communication connection with a real-time data analysis unit, a data storage allocation unit, a consultation configuration supervision unit and a consultation process monitoring unit, wherein the consultation server is in bidirectional communication connection with the real-time data analysis unit, the data storage allocation unit, the consultation configuration supervision unit and the consultation process monitoring unit;
the consultation server marks the consultation data as an analysis object, sets a mark i of the analysis object as a natural number larger than 1, simultaneously generates real-time data analysis and sends a real-time data analysis signal to the real-time data analysis unit, and the consultation data represent parameters needing consultation in various fields, such as the type of recommended books or the borrowable time of the books and other relevant data in the library management field;
after receiving the real-time data analysis signal, the real-time data analysis unit analyzes an analysis object in the consultation server in real time and judges the complexity of the analysis object in the consultation server corresponding to consultation, so that the consultation data is divided, the storage rationality of the consultation data is improved, and the phenomenon that the consultation efficiency is reduced and the working efficiency of the information technology consultation service is influenced due to abnormal storage of the consultation data is prevented;
acquiring a time period for consulting by taking an analysis object as a consultation main body, and marking the time period as an information consultation time period; acquiring the type number of the consultation problems in the corresponding information consultation time period of each analysis object and the storage amount of the average retrieval data of the corresponding type of consultation problems, and respectively marking the type number of the consultation problems in the corresponding information consultation time period of each analysis object and the storage amount of the average retrieval data of the corresponding type of consultation problems as LXSI and CCLi; acquiring the average time consumption of each analysis object in single consultation in the information consultation time period, and marking the average time consumption of each analysis object in single consultation in the information consultation time period as PHSi;
by the formula
Acquiring real-time data analysis coefficients Xi of an analysis object, wherein a1, a2 and a3 are all preset proportionality coefficients, and a1 is larger than a2 is larger than a3 is larger than 0; comparing the real-time data analysis coefficient Xi of the analysis object with a real-time data analysis coefficient threshold value:
if the real-time data analysis coefficient Xi of the analysis object exceeds the real-time data analysis coefficient threshold, judging that the complexity of consultation of the corresponding analysis object is high, marking the corresponding analysis object as a complex consultation object, and sending the complex consultation object to a data storage and distribution unit;
if the real-time data analysis coefficient Xi of the analysis object does not exceed the real-time data analysis coefficient threshold, judging that the complexity of consultation of the corresponding analysis object is low, marking the corresponding analysis object as a simple consultation object, and sending the simple consultation object to the data storage and distribution unit;
the data storage and distribution unit is used for storing and distributing the analysis objects after receiving the complex and simple consultation objects, analyzing according to the consultation intensity of the analysis objects and storing and distributing through analysis, so that the use efficiency of the data storage equipment is improved, meanwhile, the matching use of the data storage equipment and the stored data is more reasonable, the reduction of the information consultation efficiency caused by improper matching of the data storage equipment is prevented, and the information consultation quality is prevented from being influenced;
setting an information consultation time period, acquiring the consultation frequency of an analysis object and the consultation frequency of a corresponding analysis object in the information consultation time period, and comparing the consultation frequency of the analysis object and the consultation frequency of the corresponding analysis object in the information consultation time period with a consultation frequency threshold and a consultation frequency threshold respectively:
if the consultation frequency of the analysis object in the information consultation time period exceeds a consultation frequency threshold value or the consultation frequency of the corresponding analysis object exceeds a consultation frequency threshold value, marking the corresponding analysis object as a high-demand consultation object; if the consultation frequency of the analysis object in the information consultation time period does not exceed the consultation frequency threshold value and the consultation frequency of the corresponding analysis object does not exceed the consultation frequency threshold value, marking the corresponding analysis object as a low-demand consultation object;
distributing data storage equipment for the high-demand consultation objects and the low-demand consultation objects, namely, only the high-demand consultation objects or the low-demand consultation objects exist in single data storage equipment, and after the distribution of the data storage equipment is completed, if the data stored in the data storage equipment is only the complex consultation objects, marking the corresponding data storage equipment as high-strength equipment; if the data stored in the data storage equipment is only a simple consultation object, marking the corresponding data storage equipment as low-intensity equipment; if the data stored in the data storage equipment are a simple consultation object and a complex consultation object, marking the corresponding data storage equipment as medium-intensity equipment; when the consultation server periodically maintains the data storage equipment, the high-strength equipment, the medium-strength equipment and the low-strength equipment are maintained in sequence; then generating a storage completion signal and sending the storage completion signal to the consultation server; the data storage device in the application is a device for storing data in the prior art, such as a hard disk or a network disk and other software hardware devices;
after receiving the storage completion signal, the consultation server generates a consultation configuration supervision signal and sends the consultation configuration supervision signal to the consultation configuration supervision unit, and after receiving the consultation configuration supervision signal, the consultation configuration supervision unit supervises software and hardware storage equipment of an analysis object, judges the real-time running state of the data software and hardware storage equipment, prevents information consultation efficiency reduction caused by abnormal running of the data storage equipment, and increases data storage risk caused by influencing the storage safety performance of consultation data;
dividing data storage equipment corresponding to an analysis object into hardware equipment and software equipment, acquiring the corresponding continuous storage time length of the hardware equipment of the analysis object and the data transmission speed floating value of the hardware equipment, and comparing the corresponding continuous storage time length of the hardware equipment of the analysis object and the data transmission speed floating value of the hardware equipment with a storage time length threshold value and a floating value threshold value respectively:
if the corresponding continuous storage time length of the hardware equipment of the analysis object exceeds the storage time length threshold value or the data transmission speed floating value of the hardware equipment exceeds the floating value threshold value, judging that the corresponding hardware equipment is abnormal in supervision, generating a hardware equipment maintenance signal and sending the hardware equipment maintenance signal and the number of the corresponding hardware equipment to the consultation server; if the corresponding continuous storage time length of the hardware equipment of the analysis object does not exceed the storage time length threshold value and the data transmission speed floating value of the hardware equipment does not exceed the floating value threshold value, judging that the corresponding hardware equipment is normally supervised, generating a normal signal of the hardware equipment and sending the normal signal of the hardware equipment and the number of the corresponding hardware equipment to the consultation server; the consultation server takes the corresponding hardware equipment as a storage preferred equipment after receiving the normal signal of the hardware equipment; after receiving the abnormal signal of the hardware equipment, timely maintaining the corresponding hardware equipment;
acquiring the buffer duration in the data storage process corresponding to the software equipment of the analysis object, and comparing the buffer duration in the data storage process corresponding to the software equipment of the analysis object with a buffer duration threshold:
if the buffer duration in the data storage process corresponding to the software equipment of the analysis object exceeds the buffer duration threshold, judging that the corresponding software equipment is abnormal in supervision, generating a software equipment maintenance signal and sending the software equipment maintenance signal to the consultation server; if the buffer duration in the data storage process corresponding to the software equipment of the analysis object does not exceed the buffer duration threshold, judging that the corresponding software equipment is normally monitored, generating a normal signal of the software equipment and sending the normal signal of the software equipment to the consultation server;
the consultation server generates a consultation process monitoring signal and sends the consultation process monitoring signal to the consultation process monitoring unit after receiving the software equipment normal signal and the hardware equipment normal signal, and the consultation process monitoring unit monitors the consultation process of the consultation server after receiving the consultation process monitoring signal so as to judge the qualification of information consultation, thereby accurately monitoring the working efficiency of the information consultation and being beneficial to real-time control of the information consultation efficiency;
marking the users who carry out information consultation as consultation users, acquiring the frequency of the same consultation user for carrying out information consultation repeatedly and the shortest interval duration of the consultation users for carrying out information consultation, and comparing the frequency of the same consultation user for carrying out information consultation repeatedly and the shortest interval duration of the consultation users for carrying out information consultation with a repeated frequency threshold and a shortest interval duration threshold respectively:
if the frequency of the same consultation user for repeatedly carrying out information consultation exceeds a repeated frequency threshold value or the shortest interval time length of the consultation user for carrying out information consultation does not exceed a shortest interval time length threshold value, judging that the consultation process is monitored abnormally, generating a consultation quality abnormal signal and sending the consultation quality abnormal signal to a consultation server; after the consultation server receives the consultation quality abnormal signal, the consultation server adjusts the updating period of the data stored in the corresponding consultation server, so that the real-time performance of the stored data is improved, and the deviation of the user information consultation is prevented; and if the frequency of the same consultation user for repeatedly carrying out information consultation does not exceed the repeated frequency threshold and the shortest interval time length of the consultation user for carrying out information consultation exceeds the shortest interval time length threshold, judging that the consultation process is monitored normally, generating a consultation quality normal signal and sending the consultation quality normal signal to the consultation server.
The formulas are obtained by acquiring a large amount of data and performing software simulation, and the coefficients in the formulas are set by the technicians in the field according to actual conditions;
when the system is used, the real-time data analysis unit is used for carrying out real-time analysis on an analysis object in the consultation server, and the analysis object is divided into a complex consultation object and a simple consultation object through the real-time analysis; the analysis objects are stored and distributed through a data storage and distribution unit, the analysis objects are stored and distributed through storage and distribution, the analysis objects are divided into high-demand consultation objects and low-demand consultation objects, and the high-demand consultation objects and the low-demand consultation objects are distributed through data storage equipment, namely only the high-demand consultation objects or the low-demand consultation objects exist in a single data storage equipment; marking the equipment type according to the type of the consultation object in the data storage equipment; the data storage equipment of the analysis object is supervised by a consultation configuration supervision unit, and the data storage equipment corresponding to the analysis object is divided into hardware equipment and software equipment; and monitoring the consultation process of the consultation server through the consultation process monitoring unit, generating a consultation quality abnormal signal and a consultation quality normal signal through the consultation process monitoring, and sending the consultation quality abnormal signal and the consultation quality normal signal to the consultation server.
The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise forms disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best understand the invention for and utilize the invention. The invention is limited only by the claims and their full scope and equivalents.
Claims (5)
1. The utility model provides a multi-functional information technology consultation service equipment based on internet, includes consultation server, and consultation server marks the consultation data as analysis object, its characterized in that, consultation server is connected with:
the real-time data analysis unit is used for analyzing the analysis object in the consultation server in real time, dividing the analysis object into a complex consultation object and a simple consultation object through real-time analysis, and sending the complex consultation object and the simple consultation object to the data storage and distribution unit;
the data storage allocation unit is used for storing and allocating the analysis objects, storing and allocating the analysis objects through storage allocation, dividing the analysis objects into high-demand consultation objects and low-demand consultation objects, and allocating the high-demand consultation objects and the low-demand consultation objects to data storage equipment, namely only the high-demand consultation objects or the low-demand consultation objects exist in a single data storage equipment; marking the equipment type according to the type of the consultation object in the data storage equipment; the counseling object types are expressed as a complex counseling object and a simple counseling object, and the device types are expressed as a high-intensity device, a medium-intensity device and a low-intensity device;
the consultation configuration monitoring unit is used for monitoring the data storage equipment of the analysis object, dividing the data storage equipment corresponding to the analysis object into hardware equipment and software equipment, generating a hardware equipment normal signal, a hardware equipment abnormal signal, a software equipment maintenance signal and a software equipment normal signal through the monitoring of the data storage equipment, and sending the signals to the consultation server;
and the consultation process monitoring unit is used for monitoring the consultation process of the consultation server, generating a consultation quality abnormal signal and a consultation quality normal signal through the consultation process monitoring, and sending the consultation quality abnormal signal and the consultation quality normal signal to the consultation server.
2. The internet-based multifunctional information technology consultation service apparatus of claim 1, wherein the real-time data analysis unit operates as follows:
acquiring a time period for consulting by taking an analysis object as a consultation subject, and marking the time period as an information consultation time period; acquiring the type number of consultation problems in the corresponding information consultation time period of each analysis object and the storage capacity of average retrieval data of the consultation problems of the corresponding type, and respectively marking the storage capacity as LXSI and CCLi; acquiring the average time consumption of each analysis object in a single consultation in an information consultation time period, and marking the time consumption as PHSi; the real-time data analysis coefficient Xi of the analysis object is obtained through analysis, and compared with a real-time data analysis coefficient threshold value:
if the real-time data analysis coefficient Xi of the analysis object exceeds the real-time data analysis coefficient threshold, judging that the complexity of consultation of the corresponding analysis object is high, marking the corresponding analysis object as a complex consultation object, and sending the complex consultation object to a data storage and distribution unit; and if the real-time data analysis coefficient Xi of the analysis object does not exceed the real-time data analysis coefficient threshold, judging that the complexity of consultation of the corresponding analysis object is low, marking the corresponding analysis object as a simple consultation object, and sending the simple consultation object to the data storage and distribution unit.
3. The internet-based multifunctional information technology consultation service apparatus of claim 1, wherein the data storage and distribution unit operates as follows:
setting an information consultation time period, acquiring the consultation times of an analysis object and the consultation frequency of the corresponding analysis object in the information consultation time period, and respectively comparing the consultation times with a consultation time threshold and a consultation frequency threshold:
if the consultation frequency of the analysis object in the information consultation time period exceeds a consultation frequency threshold value or the consultation frequency of the corresponding analysis object exceeds a consultation frequency threshold value, marking the corresponding analysis object as a high-demand consultation object; if the consultation frequency of the analysis object in the information consultation time period does not exceed the consultation frequency threshold value and the consultation frequency of the corresponding analysis object does not exceed the consultation frequency threshold value, marking the corresponding analysis object as a low-demand consultation object;
distributing data storage equipment for the high-demand consultation objects and the low-demand consultation objects, namely, only the high-demand consultation objects or the low-demand consultation objects exist in single data storage equipment, and after the distribution of the data storage equipment is finished, if the data stored in the data storage equipment is only the complex consultation objects, marking the corresponding data storage equipment as high-strength equipment; if the data stored in the data storage equipment is only a simple consultation object, marking the corresponding data storage equipment as low-intensity equipment; and if the data stored in the data storage device are a simple consultation object and a complex consultation object, marking the corresponding data storage device as a medium-intensity device.
4. The internet-based multifunctional information technology consultation service apparatus according to claim 1, wherein the consultation configuration supervision unit operates as follows:
dividing data storage equipment corresponding to an analysis object into hardware equipment and software equipment, acquiring the continuous storage time corresponding to the hardware equipment of the analysis object and the data transmission speed floating value of the hardware equipment, and comparing the continuous storage time with a storage time threshold and the data transmission speed floating value with a floating value threshold respectively:
if the corresponding continuous storage time length of the hardware equipment of the analysis object exceeds the storage time length threshold value or the data transmission speed floating value of the hardware equipment exceeds the floating value threshold value, judging that the corresponding hardware equipment is abnormal in supervision, generating a hardware equipment maintenance signal and sending the hardware equipment maintenance signal and the number of the corresponding hardware equipment to the consultation server; if the corresponding continuous storage time length of the hardware equipment of the analysis object does not exceed the storage time length threshold value and the data transmission speed floating value of the hardware equipment does not exceed the floating value threshold value, judging that the corresponding hardware equipment is normally supervised, generating a normal signal of the hardware equipment and sending the normal signal of the hardware equipment and the number of the corresponding hardware equipment to the consultation server;
acquiring the buffer duration in the data storage process corresponding to the software equipment of the analysis object, and comparing the buffer duration with a buffer duration threshold: if the buffering time length in the storage process of the corresponding data of the software equipment of the analysis object exceeds the buffering time length threshold value, judging that the corresponding software equipment is abnormal in supervision, generating a software equipment maintenance signal and sending the software equipment maintenance signal to the consultation server; and if the buffering time length of the software equipment of the analysis object in the corresponding data storage process does not exceed the buffering time length threshold, judging that the corresponding software equipment is normally monitored, generating a normal signal of the software equipment and sending the normal signal of the software equipment to the consultation server.
5. The internet-based multifunctional information technology consultation service apparatus according to claim 1, wherein the consultation process monitoring unit operates as follows:
marking the users carrying out information consultation as consultation users, acquiring the frequency of the same consultation user for carrying out information consultation repeatedly and the shortest interval duration of the consultation users for carrying out information consultation, and respectively comparing the frequency with a repeated frequency threshold and the shortest interval duration threshold:
if the frequency of the same consultation user for repeatedly carrying out information consultation exceeds the repeated frequency threshold or the shortest interval time length of the consultation user for carrying out information consultation does not exceed the shortest interval time length threshold, judging that the consultation process is abnormal in monitoring, generating a consultation quality abnormal signal and sending the consultation quality abnormal signal to a consultation server; and if the frequency of the same consultation user for repeatedly carrying out information consultation does not exceed the repeated frequency threshold and the shortest interval time length of the consultation user for carrying out information consultation exceeds the shortest interval time length threshold, judging that the consultation process is monitored normally, generating a consultation quality normal signal and sending the consultation quality normal signal to the consultation server.
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