CN115051962A - Automatic private pool establishing method, device, system and medium - Google Patents
Automatic private pool establishing method, device, system and medium Download PDFInfo
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- CN115051962A CN115051962A CN202210590217.7A CN202210590217A CN115051962A CN 115051962 A CN115051962 A CN 115051962A CN 202210590217 A CN202210590217 A CN 202210590217A CN 115051962 A CN115051962 A CN 115051962A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5175—Call or contact centers supervision arrangements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
- H04M3/5232—Call distribution algorithms
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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Abstract
The invention discloses an automatic private pool establishing method, a device, a system and a medium, wherein the method comprises the following steps: obtaining liveness information of inventory customers, and confirming intention customers in the inventory customers according to the liveness information; acquiring the contact information of the intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link; responding to the clicking action of the intention client on the customer service link, distributing a customer service seat for the intention client and establishing a conversation window between the intention client and the customer service seat; and sending the enterprise account of the preset private domain flow platform to the intended customer through the conversation window so that the intended customer pays attention to the enterprise account to establish a private domain pool. By acquiring the liveness information of the stock clients and identifying the intention clients, the consultation short messages are automatically sent to the intention clients to guide the intention clients to pay attention to the enterprise account number of the preset private domain flow platform, so that the clients are deposited in the private domain flow platform, manual calling is not needed to clean and convert the clients, and the establishment efficiency of the private domain pool is improved.
Description
Technical Field
The invention relates to the technical field of computers, in particular to an automatic private domain pool establishing method, device, system and medium.
Background
With the rapid development of the internet, the coverage rate and the use frequency of various social software in daily life of people are higher and higher, and based on the characteristic, many enterprises provide services for customers by adopting social private domain operation modes such as wechat public numbers, official microblogs and the like so as to enhance the viscosity of the customers and achieve the purpose of marketing the social private domains.
However, due to the rapid update iteration of the information, the liveness of the client is also rapidly reduced after the marketing popularity of the enterprise is reduced, and then a large number of stock clients are deposited and accumulated.
Disclosure of Invention
In view of the above-mentioned shortcomings of the prior art, it is an object of the present invention to provide an automated private pool establishing method, apparatus, system and medium, which are intended to improve the efficiency of establishing a private pool for inventory customers.
The technical scheme of the invention is as follows:
an automated private pool establishment method, comprising:
acquiring activity information of inventory clients, and confirming an intention client in the inventory clients according to the activity information;
acquiring a contact way of the intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link;
responding to the clicking action of the intention client on the customer service link, distributing a customer service seat for the intention client and establishing a conversation window between the intention client and the customer service seat;
and sending an enterprise account of a preset private domain flow platform to the intended customer through the conversation window so that the intended customer pays attention to the enterprise account to establish a private domain pool.
In one embodiment, said identifying intended customers of said inventory customers based on said liveness information comprises:
ranking the liveness of the inventory customers from high to low;
and confirming stock clients with preset proportion before the rank in the activity sequence as the intention clients.
In one embodiment, the assigning a customer service agent to the intended customer and establishing a conversation window between the intended customer and the customer service agent in response to the clicking action of the intended customer on the customer service link includes:
responding to the click action of the intention client on the customer service link, and distributing a customer service seat according to the history information of the intention client;
and starting a preset instant messaging application, and establishing a dialogue window between the intention client and the customer service seat in the preset instant messaging application.
In one embodiment, before sending the enterprise account of the preset private domain traffic platform to the intended customer through the dialog window, the method further comprises:
and detecting whether the source channel of the intention customer is a short message channel, if so, sending an enterprise account number of a preset private domain flow platform to the intention customer.
In one embodiment, before sending the enterprise account of the preset private domain traffic platform to the intended customer through the dialog window, the method further comprises:
when detecting that the intention client sends a preset keyword in the conversation window, pushing a movable link corresponding to the preset keyword to the intention client;
responding to the clicking action of the intention client on the active link, and detecting whether the intention client pays attention to an enterprise account of a preset private flow platform or not;
and if the attention is paid, sending a corresponding activity page to the intention customer, and if the attention is not paid, sending an enterprise account number of a preset private domain flow platform to the intention customer.
In one embodiment, the method further comprises:
and pre-configuring and storing an activity page, wherein the activity page comprises an enterprise WeChat live code and a customer service consultation button.
In one embodiment, after sending the enterprise account of the preset private traffic platform to the intended customer through the dialog window, so that the intended customer pays attention to the enterprise account to establish a private pool, the method further includes:
after detecting that the intention customer pays attention to the enterprise account, pushing an enterprise WeChat alive code of a customer service seat to the intention customer;
and when the enterprise WeChat alive code is detected to be scanned, adding the enterprise WeChat of the customer service seat to the WeChat friend list of the intended customer.
An automated private pool creation apparatus, comprising:
the system comprises a first acquisition module, a second acquisition module and a third acquisition module, wherein the first acquisition module is used for acquiring activity information of inventory clients and confirming an intention client in the inventory clients according to the activity information;
the second acquisition module is used for acquiring the contact way of the intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link;
the dialog module is used for responding to clicking action of the intention customer on the customer service link, distributing a customer service seat for the intention customer and establishing a dialog window between the intention customer and the customer service seat;
and the establishing module is used for sending an enterprise account of a preset private domain flow platform to the intended customer through the conversation window so that the intended customer pays attention to the enterprise account to establish a private domain pool.
An automated private pool establishment system, the system comprising at least one processor; and the number of the first and second groups,
a memory communicatively coupled to the at least one processor; wherein the content of the first and second substances,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the automated private pool establishment method described above.
A non-transitory computer-readable storage medium storing computer-executable instructions that, when executed by one or more processors, cause the one or more processors to perform the automated private pool establishment method described above.
Has the beneficial effects that: compared with the prior art, the embodiment of the invention automatically sends a consultation short message to the intention client to guide the intention client to pay attention to the enterprise account number of the preset private domain flow platform by acquiring the activity information of the stock client and identifying the intention client, so that the client is deposited in the private domain flow platform, manual calling is not needed to clean and convert the client, and the establishing efficiency of the private domain pool is improved.
Drawings
The invention will be further described with reference to the accompanying drawings and examples, in which:
FIG. 1 is a flowchart of an automated private pool establishment method according to an embodiment of the present invention;
fig. 2 is a schematic functional module diagram of an automated private pool establishing apparatus according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a hardware structure of the automated private pool establishing system according to the embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and effects of the present invention clearer and clearer, the present invention is described in further detail below. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention. Embodiments of the present invention are described below with reference to the accompanying drawings.
Referring to fig. 1, fig. 1 is a flowchart illustrating an embodiment of an automated private pool establishing method according to the present invention. The automated private pool establishing method provided by this embodiment is suitable for automatically cleaning stock clients of an enterprise to establish a private pool and improve the conversion rate of the clients, and is particularly applicable to a system including a terminal device, a network and a server, where the network is a medium for directly providing a communication link between the terminal device and the server, and may include various connection types, such as a wired communication link, a wireless communication link, an optical fiber cable, and the like; the operating system on the terminal device may include an iPhone operating system (iOS system), an android system, or another operating system, and the terminal device is connected to the server through a network to perform an interaction, so as to perform operations such as receiving or sending data, and may specifically be various electronic devices having a display screen and supporting web browsing, including but not limited to a smart phone, a tablet computer, a portable computer, a desktop server, and the like. As shown in fig. 1, the method specifically includes the following steps:
s100, obtaining activity information of inventory clients, and confirming an intention client in the inventory clients according to the activity information.
In this embodiment, based on a large number of inventory clients precipitated by an enterprise, according to a historical behavior of each client, such as a latest transaction time, a transaction frequency, an activity participation situation, and the like, liveness information of each client is calculated and recorded according to a preset liveness calculation rule, for example, liveness scoring is performed on each historical behavior (for example, different transaction frequencies correspond to different scores, and the like), final liveness information is obtained by summarizing, when the inventory clients are cleaned to be guided to a private domain traffic platform to establish a private domain pool, the intended clients in the inventory clients are firstly confirmed according to the liveness information, that is, the intended clients interested in products or activities of the enterprise among the large number of clients are firstly identified, and the probability that such clients are guided to pay attention to the private domain browsing platform is higher, and the efficiency and the success rate of client cleaning are improved.
In one embodiment, step S100 includes
Sequencing the liveness of the inventory clients from high to low;
and confirming stock clients with preset proportion before the rank in the activity sequence as the intention clients.
In this embodiment, when an intended client is confirmed, all inventory clients are divided according to a proportion, and inventory clients with activity ranks at a preset proportion (for example, the first 30%, 40%, 50%, and the like) among the inventory users of all clients are confirmed as the intended clients, so that the intended clients can be confirmed according to comparison of the activity between each client.
S200, acquiring the contact information of the intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link.
In this embodiment, after confirming the intended client, the contact information of the intended client is obtained, the contact information of the intended client is imported into the short message group sending system, and a consultation short message is sent to each intended client based on the pre-configured short message content, where the consultation short message at least includes a customer service link, and the customer service link is used to jump to a customer service consultation page for further consultation and customer service guidance, and certainly, the consultation short message may further include contents such as promotion activity introduction, enterprise introduction, and the like, which is not limited in this embodiment.
S300, responding to the click action of the intention client on the customer service link, distributing a customer service seat for the intention client and establishing a conversation window between the intention client and the customer service seat.
In this embodiment, after receiving the consultation short message, the intended client may perform a click operation under guidance of a customer service link in the consultation short message, respond to the click operation of the intended client, assign a customer service seat to the intended client at this time, and establish a session window between the intended client and the customer service seat, where the session window is a temporary session window, and for example, after clicking the link, the browser application may be invoked, and establish the temporary session window in the browser application to communicate, so that the intended client can conveniently get in contact with the customer service seat to perform an activity consultation, and the contact way of the intended client is not directly exposed to internal employees of the enterprise, thereby preventing the client of the enterprise from being guided to a private social platform of the employees, and improving security in the processes of client cleaning and private pool establishment.
In one embodiment, step S300 includes:
responding to the click action of the intention client on the customer service link, and distributing a customer service seat according to the history information of the intention client;
and starting a preset instant messaging application, and establishing a conversation window between the intention client and the customer service seat in the preset instant messaging application.
In the embodiment, when the click action of the intended client is detected and a click instruction is sent to the system, the click instruction carries the contact information of the current intended user, and the system background responds to the click instruction, the corresponding intended user can be identified according to the carried contact information, so that the historical information of the intended user is acquired, and the customer service seat is allocated in a targeted manner, for example, the customer service seat corresponding to the product type is allocated according to the product type in the historical order, the product preference of the historical record and the like, so that personalized customer service allocation is realized, and the client conversion rate is improved. After the customer service seat is allocated, a preset instant messaging application, such as WeChat, QQ and the like, is started, and a conversation window between the intended customer and the customer service seat is established in the preset instant messaging application, so that the intended customer and the customer service seat can communicate in time.
S400, sending an enterprise account of a preset private domain flow platform to the intended customer through the conversation window so that the intended customer pays attention to the enterprise account to establish a private domain pool.
In the embodiment, in the communication process of the intended customer, the enterprise account number of the preset private flow platform can be sent to the intended customer through the conversation window, and the specific preset private flow platform can be a wechat public number, a wechat group, a QQ group, an enterprise wechat, an enterprise owned APP and the like, so that the intended customer clicks the enterprise account number and pays attention to the enterprise account number, the original stock customer is further converted into the private flow platform of the enterprise, the client stickiness and the client liveness are better enhanced, and efficient client conversion is realized.
In one embodiment, before step S400, the method further comprises:
and detecting whether the source channel of the intention customer is a short message channel, if so, sending an enterprise account number of a preset private domain flow platform to the intention customer.
In this embodiment, after the dialog window is established, the source of the intended client can be further judged, if the dialog window passes through a channel linked by the short message, the enterprise account of the preset private flow platform is sent to the client in the communication process, which indicates that the current consulting client is the intended user who is identified and has sent the short message, and the client can be further guided to operate the enterprise account focusing on the private flow platform, so as to establish an enterprise private pool with strong client stickiness.
In one embodiment, before step S400, the method further comprises:
when detecting that the intention client sends a preset keyword in the conversation window, pushing a movable link corresponding to the preset keyword to the intention client;
responding to the clicking action of the intention customer on the active link, and detecting whether the intention customer pays attention to an enterprise account of a preset private domain flow platform;
if the attention is paid, sending a corresponding activity page to the intention customer, and if the attention is not paid, sending an enterprise account of a preset private domain flow platform to the intention customer;
wherein, the method further comprises:
and pre-configuring and storing an activity page, wherein the activity page comprises an enterprise WeChat live code and a customer service consultation button.
In this embodiment, in the communication process between the intended customer and the customer service seat, if it is detected that the intended customer sends the preset keyword, pushing a campaign link associated with a preset keyword to the intended customer to realize accurate campaign marketing, detecting whether the intended customer pays attention to an enterprise account of a preset private domain flow platform after clicking the campaign link, sending a campaign page associated with the campaign link if the intended customer pays attention to the campaign page, wherein the intended customer can directly participate in the campaign through the campaign page, sending the enterprise account of the preset private domain flow platform to an intended user if the intended customer does not pay attention to the campaign page, for example, leading the intended customer to pay attention to a WeChat public number of an enterprise first, and further pushing the activity page in the WeChat public number, so that the intention customers are guided to the private domain pool by synchronous guidance in the activity marketing process, the efficiency of establishing the private domain pool is improved, and the customer conversion efficiency is improved.
Meanwhile, the pre-configured activity page further comprises an enterprise WeChat live code and a customer service consultation button, and a customer can select to add enterprise WeChat or consult according to actual requirements, so that multi-channel private domain pool establishment is realized.
In one embodiment, after step S400, the method further comprises:
after detecting that the intention customer pays attention to the enterprise account, pushing an enterprise WeChat alive code of a customer service seat to the intention customer;
and when the enterprise WeChat alive code is detected to be scanned, adding the enterprise WeChat of the customer service seat into the WeChat friend list of the intended customer.
In this embodiment, if the intended client pays attention to the enterprise account based on the pushed account information in the conversation window, for example, the client pays attention to the wechat public number, the enterprise wechat alive code of the customer service seat is pushed to the intended client in the wechat public number, and the intended client can scan the enterprise wechat alive code to add the enterprise wechat of the customer service seat, so that the originally established temporary conversation window is converted into a long-term stable enterprise wechat friend, thereby facilitating subsequent communication between the intended client and the customer service seat, depositing the client in a double-private pool of the wechat public number and the enterprise wechat, reducing the risk of client loss, and improving the client conversion rate.
Another embodiment of the present invention provides an automated private pool establishing apparatus, including:
the system comprises a first obtaining module 11, a second obtaining module, a third obtaining module and a fourth obtaining module, wherein the first obtaining module is used for obtaining activity information of inventory clients and confirming an intention client in the inventory clients according to the activity information;
a second obtaining module 12, configured to obtain a contact information of the intended client and send a consultation short message, where the consultation short message at least includes a customer service link;
the dialogue module 13 is used for responding to the click action of the intention client on the customer service link, allocating a customer service seat for the intention client and establishing a dialogue window between the intention client and the customer service seat;
and the establishing module 14 is configured to send an enterprise account of a preset private domain traffic platform to the intended customer through the dialog window, so that the intended customer pays attention to the enterprise account to establish a private domain pool.
The first obtaining module 11, the second obtaining module 12, the session module 13, and the establishing module 14 are connected in sequence, the modules referred to in the present invention refer to a series of computer program instruction segments capable of completing specific functions, and are more suitable for describing an execution process of establishing an automated private pool than a program.
Another embodiment of the present invention provides an automated private pool establishing system, as shown in fig. 3, the system 10 includes:
one or more processors 110 and a memory 120, where one processor 110 is illustrated in fig. 3, the processor 110 and the memory 120 may be connected by a bus or other means, and the connection by the bus is illustrated in fig. 3.
The memory 120, which is a non-volatile computer-readable storage medium, may be used to store non-volatile software programs, non-volatile computer-executable programs, and modules, such as program instructions corresponding to the automated private pool establishing method in the embodiment of the present invention. The processor 110 executes various functional applications and data processing of the system 10 by executing nonvolatile software programs, instructions and units stored in the memory 120, namely, implements the automated private pool establishing method in the above method embodiment.
The memory 120 may include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to the use of the system 10, and the like. Further, the memory 120 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device. In some embodiments, memory 120 optionally includes memory located remotely from processor 110, which may be connected to system 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
One or more units are stored in the memory 120, which when executed by the one or more processors 110, perform the automated private pool establishing method of any of the above-described method embodiments, e.g., performing the above-described method steps S100-S400 of fig. 1.
Embodiments of the present invention provide a non-transitory computer-readable storage medium storing computer-executable instructions for execution by one or more processors, e.g., to perform method steps S100-S400 of fig. 1 described above.
By way of example, non-volatile storage media can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), electrically erasable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM), which acts as external cache memory. By way of illustration and not limitation, RAM is available in many forms such as Synchronous RAM (SRAM), dynamic RAM, (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchlink DRAM (SLDRAM), and Direct Rambus RAM (DRRAM). The disclosed memory components or memory of the operating environment described herein are intended to comprise one or more of these and/or any other suitable types of memory.
To sum up, in the method, the device, the system and the medium for establishing the automatic private pool disclosed by the invention, the method confirms the intention clients in the stock clients according to the liveness information by acquiring the liveness information of the stock clients; acquiring a contact way of an intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link; responding to the clicking action of the intention client on the customer service link, distributing a customer service seat for the intention client and establishing a conversation window between the intention client and the customer service seat; and sending an enterprise account number of a preset private flow platform to the intended client through the conversation window so that the intended client pays attention to the enterprise account number to establish a private pool. By acquiring the liveness information of the stock clients and identifying the intention clients, the consultation short messages are automatically sent to the intention clients to guide the intention clients to pay attention to the enterprise account number of the preset private domain flow platform, so that the clients are deposited in the private domain flow platform, manual calling is not needed to clean and convert the clients, and the establishment efficiency of the private domain pool is improved.
Of course, it will be understood by those skilled in the art that all or part of the processes of the methods of the above embodiments may be implemented by instructing relevant hardware (such as a processor, a controller, etc.) through a computer program, which may be stored in a non-volatile computer-readable storage medium, and the computer program may include the processes of the above method embodiments when executed. The storage medium can be a memory, a magnetic disk, a floppy disk, a flash memory, an optical memory and the like.
It is to be understood that the invention is not limited to the examples described above, but that modifications and variations may be effected thereto by those of ordinary skill in the art in light of the foregoing description, and that all such modifications and variations are intended to be within the scope of the invention as defined by the appended claims.
Claims (10)
1. An automated private pool establishing method, comprising:
acquiring activity information of inventory clients, and confirming an intention client in the inventory clients according to the activity information;
acquiring a contact way of the intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link;
responding to the clicking action of the intention client on the customer service link, distributing a customer service seat for the intention client and establishing a conversation window between the intention client and the customer service seat;
and sending an enterprise account of a preset private domain flow platform to the intended customer through the conversation window so that the intended customer pays attention to the enterprise account to establish a private domain pool.
2. The automated private pool establishing method of claim 1, wherein the confirming of the intended one of the inventory customers according to the liveness information comprises:
ranking the liveness of the inventory customers from high to low;
and confirming stock clients with preset proportion before the rank in the activity sequence as the intention clients.
3. The automated private pool establishing method of claim 1, wherein the assigning a customer service agent to the intended customer and establishing a conversation window between the intended customer and the customer service agent in response to a click action of the intended customer on the customer service link, comprises:
responding to the click action of the intention client on the customer service link, and distributing a customer service seat according to the history information of the intention client;
and starting a preset instant messaging application, and establishing a dialogue window between the intention client and the customer service seat in the preset instant messaging application.
4. The automated private pool creation method of claim 1, wherein prior to sending the enterprise account of the predetermined private traffic platform to the intended customer via the conversation window, the method further comprises:
and detecting whether the source channel of the intended customer is a short message channel, and if so, sending an enterprise account number of a preset private domain flow platform to the intended customer.
5. The automated private pool creation method of claim 1, wherein prior to sending the enterprise account of the predetermined private traffic platform to the intended customer via the conversation window, the method further comprises:
when detecting that the intention client sends a preset keyword in the conversation window, pushing a movable link corresponding to the preset keyword to the intention client;
responding to the clicking action of the intention customer on the active link, and detecting whether the intention customer pays attention to an enterprise account of a preset private domain flow platform;
and if the attention is paid, sending a corresponding activity page to the intention customer, and if the attention is not paid, sending an enterprise account number of a preset private domain flow platform to the intention customer.
6. The automated private pool building method of claim 5, further comprising:
and pre-configuring and storing an activity page, wherein the activity page comprises an enterprise WeChat live code and a customer service consultation button.
7. The automated private pool creation method of claim 1, wherein after sending an enterprise account of a predetermined private traffic platform to the intended customer through the dialog window, such that the intended customer pays attention to the enterprise account to create a private pool, the method further comprises:
after detecting that the intention customer pays attention to the enterprise account, pushing an enterprise WeChat alive code of a customer service seat to the intention customer;
and when the enterprise WeChat alive code is detected to be scanned, adding the enterprise WeChat of the customer service seat into the WeChat friend list of the intended customer.
8. An automated private pool creation apparatus, comprising:
the system comprises a first acquisition module, a second acquisition module and a third acquisition module, wherein the first acquisition module is used for acquiring activity information of inventory clients and confirming an intention client in the inventory clients according to the activity information;
the second acquisition module is used for acquiring the contact way of the intention client and sending a consultation short message, wherein the consultation short message at least comprises a customer service link;
the dialog module is used for responding to clicking action of the intention customer on the customer service link, distributing a customer service seat for the intention customer and establishing a dialog window between the intention customer and the customer service seat;
and the establishing module is used for sending an enterprise account of a preset private domain flow platform to the intended customer through the conversation window so that the intended customer pays attention to the enterprise account to establish a private domain pool.
9. An automated private pool creation system, comprising at least one processor; and the number of the first and second groups,
a memory communicatively coupled to the at least one processor; wherein the content of the first and second substances,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the automated private pool establishing method of any one of claims 1-7.
10. A non-transitory computer-readable storage medium storing computer-executable instructions that, when executed by one or more processors, cause the one or more processors to perform the automated private pool establishment method of any one of claims 1-7.
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