CN115038134B - Service request processing method, device, equipment and medium - Google Patents

Service request processing method, device, equipment and medium Download PDF

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Publication number
CN115038134B
CN115038134B CN202210755726.0A CN202210755726A CN115038134B CN 115038134 B CN115038134 B CN 115038134B CN 202210755726 A CN202210755726 A CN 202210755726A CN 115038134 B CN115038134 B CN 115038134B
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Prior art keywords
user terminal
mobile data
data network
server
service request
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CN115038134A (en
Inventor
刘向阳
翁欣旦
叶润桂
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AlipayCom Co ltd
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AlipayCom Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W36/00Hand-off or reselection arrangements
    • H04W36/14Reselecting a network or an air interface
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/08Testing, supervising or monitoring using real traffic
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/80Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The embodiment of the specification discloses a method, a device, equipment and a medium for processing a service request. The scheme comprises the following steps: acquiring a service request submitted by a user terminal; transmitting a first TCP data packet to a server based on a wireless network; determining a first moment of sending the first TCP data packet; and if the feedback information of the first TCP data packet is not received within a first preset time period after the first time, sending the service request to the server through the mobile data network of the user terminal.

Description

Service request processing method, device, equipment and medium
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method, an apparatus, a device, and a medium for processing a service request.
Background
As the coverage rate of WIFI networks becomes higher, users increasingly use WIFI networks to communicate. However, in places such as a large mall and an airport, the WIFI signal of a partial area is weak due to large space and people flow, and a user is easy to fail when using a WIFI network to process business.
Therefore, how to reduce the influence of the WIFI network on the user is a technical problem to be solved.
Disclosure of Invention
The embodiment of the specification provides a service request processing method and device, which are used for solving the problem of service processing failure caused by weak WIFI network in the existing service processing method.
In order to solve the above technical problems, the embodiments of the present specification are implemented as follows:
the method for processing the service request provided by the embodiment of the specification comprises the following steps:
Acquiring a service request submitted by a user terminal;
Transmitting a first TCP data packet to a server based on a wireless network;
determining a first moment of sending the first TCP data packet;
And if the feedback information of the first TCP data packet is not received within a first preset time period after the first time, sending the service request to the server through the mobile data network of the user terminal.
The service request processing device provided in the embodiment of the present specification includes:
The request acquisition module is used for acquiring a service request submitted by the user terminal;
the data packet sending module is used for sending the first TCP data packet to the server based on the wireless network;
the time determining module is used for determining a first moment for transmitting the first TCP data packet;
And the request sending module is used for sending the service request to the server through the mobile data network of the user terminal if the feedback information of the first TCP data packet is not received within a first preset time period after the first time.
The service request processing device provided in the embodiment of the present specification includes:
At least one processor; and
A memory communicatively coupled to the at least one processor; wherein,
The memory stores instructions executable by the at least one processor to enable the at least one processor to:
Acquiring a service request submitted by a user terminal;
Transmitting a first TCP data packet to a server based on a wireless network;
determining a first moment of sending the first TCP data packet;
And if the feedback information of the first TCP data packet is not received within a first preset time period after the first time, sending the service request to the server through the mobile data network of the user terminal.
Embodiments of the present disclosure provide a computer readable medium having computer readable instructions stored thereon, the computer readable instructions being executable by a processor to implement a method of processing a service request.
One embodiment of the present specification achieves the following advantageous effects:
In the embodiment of the specification, after the service request submitted by the user terminal is acquired, the first TCP data packet may be sent to the server based on the wireless network, if feedback information of the server is not received in a first preset time period after the first TCP data packet is sent, it may be determined that the current wireless network is weak or cannot be used, and the service request may be sent to the server through the mobile data network of the user terminal, so as to ensure timely processing of the service request, and avoid inconvenience brought to the user due to weak wireless network and other reasons.
Drawings
In order to more clearly illustrate the embodiments of the present description or the technical solutions in the prior art, the drawings that are required in the embodiments or the description of the prior art will be briefly described below, it being obvious that the drawings in the following description are only some embodiments described in the present application, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
Fig. 1 is an application scenario schematic diagram of a service request processing method provided in an embodiment of the present disclosure;
Fig. 2 is a flow chart of a method for processing a service request according to an embodiment of the present disclosure;
FIG. 3 is a lane diagram of a method for processing a service request according to an embodiment of the present disclosure;
Fig. 4 is a schematic structural diagram of a service request processing device according to an embodiment of the present disclosure;
fig. 5 is a schematic structural diagram of a service request processing device according to an embodiment of the present disclosure.
Detailed Description
For the purposes of making the objects, technical solutions and advantages of one or more embodiments of the present specification more clear, the technical solutions of one or more embodiments of the present specification will be clearly and completely described below in connection with specific embodiments of the present specification and corresponding drawings. It will be apparent that the described embodiments are only some, but not all, of the embodiments of the present specification. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without undue burden, are intended to be within the scope of one or more embodiments herein.
The following describes in detail the technical solutions provided by the embodiments of the present specification with reference to the accompanying drawings.
In order to solve the drawbacks of the prior art, the present solution provides the following embodiments:
Fig. 1 is an application scenario schematic diagram of a service request processing method provided in an embodiment of the present disclosure. As shown in fig. 1, the scheme may include a user terminal 1, a server 2. The user terminal 1 may include a mobile phone, a computer, and other devices capable of connecting to a wireless network; the server 2 may comprise a server capable of handling service requests submitted by user terminals, for example payment requests submitted by users, which may be handled by the server. In this embodiment of the present disclosure, whether the wireless network of the user terminal can be normally used may be detected by using a first TCP (TransmissionControlProtocol ) data packet, when the feedback information of the server 2 for the first TCP data packet is not received by the user terminal 1 within a first preset period of time after the first TCP data packet is transmitted, a service request submitted by a user may be sent to the server by using a mobile data network of the user terminal, so as to ensure timely processing of the service request, and avoid inconvenience brought to the user due to weaker wireless network and other reasons.
Next, a method for processing a service request provided for an embodiment of the specification will be specifically described with reference to the accompanying drawings:
fig. 2 is a flow chart of a method for processing a service request according to an embodiment of the present disclosure. From the program perspective, the execution subject of the flow may be a program or an application client that is installed on the application terminal.
As shown in fig. 2, the process may include the steps of:
step 202: and acquiring a service request submitted by the user terminal.
In the embodiment of the specification, the user can submit the service request through the terminal application such as the application program, the applet, the webpage and the like in the user terminal. The user terminal can comprise a mobile phone, a tablet personal computer, an intelligent watch, intelligent wearable equipment, a car machine and the like. The service request may include a request for a payment service, an order service, a consultation service, an access service, etc.
Step 204: the first TCP data packet is sent to a server based on the wireless network.
The first TCP data packet can be used for detecting whether the wireless network of the user terminal can be used normally. The wireless network may include a wireless local area network such as a wifi network.
Step 206: and determining a first moment of sending the first TCP data packet.
Step 208: and if the feedback information of the first TCP data packet is not received within a first preset time period after the first time, sending the service request to the server through the mobile data network of the user terminal.
In the embodiment of the present disclosure, if the feedback information of the server for the first TCP packet is not received in the first preset period of time after the first TCP packet is sent to the server, it may be determined that the current wireless network of the ue is weak or cannot be used.
In order to ensure smooth processing of the service request, in the embodiment of the present disclosure, the service request may be sent to the server through a mobile data network of the user terminal. The mobile data network may include GPRS, 2G, 3G, 4G, 5G, 6G, etc. networks of the terminal.
It should be understood that the method according to one or more embodiments of the present disclosure may include the steps in which some of the steps are interchanged as needed, or some of the steps may be omitted or deleted.
In the embodiment of the specification, after the service request submitted by the user terminal is acquired, the first TCP data packet may be sent to the server based on the wireless network, if feedback information of the server is not received in a first preset time period after the first TCP data packet is sent, it may be determined that the current wireless network is weak or cannot be used, and the service request may be sent to the server through the mobile data network of the user terminal, so as to ensure timely processing of the service request, and avoid inconvenience brought to the user due to weak wireless network and other reasons.
The examples of the present specification also provide some specific embodiments of the method based on the method of fig. 2, which is described below.
Optionally, before the service request is sent to the server through the mobile data network of the user terminal in the embodiment of the present disclosure, the method may further include:
a determination is made as to whether the mobile data network is available.
In order to ensure effective processing of the service request, in the embodiment of the present disclosure, whether the mobile data network of the user terminal is available may also be detected, and when it is determined that the mobile data network is available, the service request may be sent to the server through the mobile data network.
In practical application, when processing a service request, a communication channel between the user terminal and the server can be established, and the communication channel can be used for transmitting communication data related to the service request. Optionally, in the embodiment of the present disclosure, the sending the service request to the server through a mobile data network of the user terminal may specifically include:
If the mobile data network is available, establishing a communication channel between the user terminal and the server based on the mobile data network;
and sending the service request to the server through the communication channel.
The establishment of the communication channel may be understood as that the user terminal sends a data packet in a preset format to the server, where the data packet may include an application identifier of a terminal application of the user terminal, the server may feed back feedback information in the preset format to the user terminal after receiving the data packet, where the feedback information may include information such as a server domain name for processing a service request in the server, and after receiving the feedback information, the user terminal may consider that the communication channel between the user terminal and the server is successfully established, and the user terminal may send the service request and subsequent service processing data to the server for processing.
As an implementation manner, the detecting whether the mobile data network is available in the embodiment of the present specification may specifically include:
transmitting a status request for acquiring the mobile data network status of the user terminal to a terminal system of the user terminal;
acquiring a mobile data network state identifier fed back by the terminal system;
and judging whether the mobile data network function of the user terminal is in an on state or not based on the mobile data network state identifier.
In this embodiment of the present disclosure, the status identifier of the mobile data network may represent a status information identifier of a data card of a mobile data network that can be used by the user terminal, which may include an identifier of a data network card in the user terminal that can use the mobile data network, and may also include an identifier of whether a mobile data network function in the user terminal is on. The terminal system can send the state identifier of the mobile data network of the user terminal to the terminal application, and the terminal application can judge whether the mobile data network function of the user terminal is in an open state according to the mobile data network state identifier. In the embodiment of the present disclosure, when the mobile data network function of the user terminal is in an on state, it may be determined that the mobile data network of the user terminal is available.
In practical application, the terminal system may also feed back the network card identifier of the data network card in the usable state in the terminal to the terminal application, and the terminal application may also determine, according to the identifier, the server information for providing the mobile data network, so as to establish a communication channel based on the server information. The data network card may include a SIM card, a traffic card, and other cards that are installed in the user terminal and can provide mobile data traffic. In the embodiment of the present disclosure, when it is determined that the mobile data network function of the user terminal is in an on state and the user terminal includes a usable data network card, it may be determined that the mobile data network of the user terminal is available.
In order to determine that the mobile data network of the user terminal is actually available, in this embodiment of the present disclosure, the availability of the mobile data network may be further verified by sending a data packet, and optionally, in this embodiment of the present disclosure, the detecting whether the mobile data network is available may specifically include:
transmitting a second TCP data packet to the server based on the mobile data network;
determining a second time for transmitting the second TCP data packet;
judging whether feedback information, sent by the server, for the second TCP data packet is received in a second preset time period after the second moment;
and if the feedback information, sent by the server, for the second TCP data packet is received in a second preset time period after the second moment, determining that the mobile data network is available.
The second TCP packet may be used to detect whether the mobile data network of the user terminal is normally used. If the feedback information of the server for the second TCP data packet is received in the first preset time period after the second TCP data packet is sent to the server through the mobile data network, the current mobile data network of the user terminal can be determined to be good, and data transmission can be performed.
In practical application, the user terminal may send a second TCP packet to the server based on the terminal application carried in the terminal, where the packet may include information such as an application identifier of the terminal application and a service identifier of the server, and the server may generate corresponding feedback information after receiving the packet, where the feedback information may include information such as a domain name of the server that provides the service, and after the terminal application receives the feedback information, the user terminal may send service information to the domain name server, so as to perform service processing. The terminal application receives the feedback information and can establish a communication channel between the user terminal and the server based on the mobile data network, and related data in the subsequent service processing process can be transmitted through the communication channel.
In practical application, a user can make online payment, information consultation, information viewing, and obtain files such as audio, video, text, and pictures through a terminal, and the service request in the embodiment of the present disclosure may include a payment request for processing a payment service, an order processing request for processing an order service, and the like. For the payment service closely related to people in daily life, the method in the embodiment of the specification can timely adopt the mobile data network of the terminal to complete the payment service when the wireless network of the terminal is weak or can not be used, can ensure the smooth operation of the payment service of the user and reduce the influence on the user.
The service request in the embodiment of the present specification may further include an information consultation request for acquiring consultation information, an information viewing request for viewing information such as news, information, a file acquisition request for acquiring files such as audio, video, text, pictures, and the like. In practical application, the service type that can use the mobile data network to perform service processing can be determined according to practical requirements, which is not limited in detail herein.
In practical applications, in order to ensure the processing completeness of the service processing request, the method in the embodiment of the present disclosure may further include:
and receiving a service processing result sent by the server based on the mobile data network.
The service processing result may represent a processing result of any step given by the server in the processing process of the service request, and may also represent a final service processing result.
For example, when a user handles a payment service, the user may include steps of order generation, order submission, password input, payment result, and the like, and the service request in the embodiment of the present specification may include a request of any step in the payment service; the business processing result may be a result of generating an order, such as an order information page, a result of submitting the order, such as an information page indicating whether the order was submitted successfully, a result of inputting a password, such as an information page indicating whether the password is input correctly, a result of paying, such as an information page indicating whether the payment is completed, and the like. In order to ensure the security of the payment service, after the service request is sent through the mobile data network, the mobile data network can process the relevant data of the whole service corresponding to the service request.
For another example, in the embodiment of the present disclosure, after the service request is sent to the server through the mobile data network of the user terminal, the availability of the wireless network of the user terminal may be monitored, and after the availability of the wireless network of the user terminal is determined, a communication channel between the terminal and the server may be established through the wireless network, and other data corresponding to the service request may be transmitted through the channel.
The other data may be understood as traffic data other than data that has been transmitted through the mobile data network from the time of sending a service request to the time of receiving a service processing result. For example, a payment request submitted by a user for a certain order is sent to a server through a mobile data network, the server processes the request, the terminal can receive information fed back by the server through the mobile data network, which indicates that the server receives the payment request submitted by the user, the terminal displays a password input page, the user inputs the password, the related data input by the password is sent to the server through the mobile data network, then the wireless network of the user terminal is determined to be available, information such as a payment result can be obtained through the wireless network, and the use amount of the mobile data can be reduced. It will be appreciated that in practical applications, the handover rule between the mobile data network and the wireless network may be determined according to practical requirements, which is not limited herein.
In practical applications, the mobile data network of the user terminal is usually paid for by the user, and the amount of traffic of the mobile data network available to the terminal is limited, and if the amount of traffic exceeds a preset traffic amount, the user is required to additionally provide a fee, and the fee is usually higher. In order to more effectively use the mobile data network of the user terminal and reduce unnecessary traffic usage, optionally, after sending the service request to the server through the mobile data network of the user terminal in the embodiment of the present disclosure, the method may further include:
judging whether to disconnect the communication channel according to a flow management strategy; the traffic management policy is a policy for managing a mobile data network of the user terminal.
In the embodiment of the present disclosure, after determining that the mobile data network in the user terminal is available, a communication channel between the user terminal and the server may be established, through which interaction data between the user terminal and the server may be transmitted. In practical application, the user terminal can interact with the server through the terminal application, and the communication channel can be used for transmitting interaction data between the terminal application and the server in the user terminal.
In order to effectively control the usage of the mobile data network of the terminal, in this embodiment of the present disclosure, a traffic management policy for managing the mobile data network of the user terminal may be set, by which it may be determined which data may be transmitted through the mobile data network and which data may not be transmitted through the mobile data network, and when it is determined that the data sent or received by the user terminal is data that may not be transmitted through the mobile data network, the established communication channel may be disconnected, so as to reduce the usage amount of the mobile data.
For example, the terminal application of the user terminal has a payment function, and at the same time, the application also has a chat function, and it is assumed that the mobile data network is available for the user when processing the payment service in the traffic management policy, and is unavailable for other services in the application, such as chat. In the payment process or after the payment is completed, the user starts the chat function in the terminal application, sends a message to the chat friends, can determine that the mobile data network of the user terminal can not be used for data transmission in the chat service according to the flow management strategy, and can disconnect the communication channel between the terminal and the server. Wherein, disconnecting the communication channel between the terminal and the server and can be understood as disconnecting the TCP connection between the terminal and the server.
In this embodiment of the present disclosure, the flow management policy may be a multidimensional control policy, and may control usage of the mobile data network from dimensions such as an API (Application ProgramInterface ) dimension, domain name dimension, usage duration, flow consumption, and foreground and background control. The method can ensure smooth completion of service requests submitted by users, avoid occupying the data network card of the terminal for a long time and additionally consume mobile data traffic of the users.
Optionally, in the embodiment of the present disclosure, determining whether to disconnect the communication channel according to a traffic management policy may specifically include:
monitoring an access request sent by the user terminal;
Determining an application program interface corresponding to the access request;
Judging whether the application program interface is an application program interface in a preset application program interface set or not; the application program interfaces in the preset application program interface set are application program interfaces which allow communication by using a mobile data network;
If the application program interface is not the application program interface in the preset application program interface set, the communication channel is disconnected.
In practical application, a set of application program interfaces capable of using the mobile data network can be preset, wherein the application program interfaces contained in the set can be determined according to the setting of a user in a user terminal, and the user requirements can be analyzed through a machine learning model such as a neural network according to the condition of using network types in the process of processing the user history service, so that a preset application program interface set aiming at the user requirements is generated. The number of application program interfaces included in the preset application program interface set that can use the mobile data network to communicate may also be determined according to actual requirements, which is not specifically limited herein.
In the embodiment of the specification, the access request initiated after the user sends the service request can be monitored, the access request can also be initiated based on the terminal application in the user terminal, and the access request can contain the information of the application program interface requesting access. The terminal application may include multiple application functions, and different application functions may correspond to different application program interfaces. For example, the terminal application includes functions such as payment function, news information function, game entertainment function, etc., each function may correspond to a respective application program interface, and it is assumed that the application program interface a corresponding to the news information function is not included in the preset application program interface set, when the user initiates an access request for news information, access may not be allowed to be performed by using the mobile data network of the terminal, and a communication channel established between the terminal and the server based on the mobile data network may be disconnected.
In practical applications, the server for processing the service request may be a single architecture, a clustered architecture, or a distributed architecture. For servers with larger processing capacity, a cluster architecture or a distributed architecture is generally adopted, a plurality of server systems can work cooperatively, and when a certain system cannot work, such as hardware failure occurs, the service can be automatically transferred to other machines for execution, so that smooth processing of service requests is ensured. In order to reduce unnecessary usage of mobile data traffic caused by access to the abnormal server, optionally, in the embodiment of the present disclosure, determining whether to disconnect the communication channel according to a traffic management policy may specifically include:
monitoring an access request sent by the user terminal;
determining a server domain name corresponding to the access request;
Judging whether the server domain name is an abnormal server domain name or not;
and if the server domain name is the abnormal server domain name, disconnecting the communication channel.
In this embodiment, when a service system or a machine is abnormal, the server may record the domain name corresponding to the abnormal service system or the machine, and if the domain name of the server corresponding to the access request initiated by the user terminal through the mobile data network is the domain name of the server with the abnormality, the communication channel established based on the mobile data network may be disconnected, so as to reduce the use of mobile data in the user terminal.
In practical applications, when the user does not continue to process the service based on the mobile data network, the user may not process the service for other reasons, for example, the user temporarily needs to process other things, and the operation of the user terminal is suspended. In order to minimize the usage amount of mobile data in the ue, in this embodiment of the present disclosure, determining whether to disconnect the communication channel according to the traffic management policy may specifically include:
monitoring the duration of time that the communication channel is used;
and if the time length is greater than or equal to the preset time length, disconnecting the communication channel.
The duration of the communication channel can be continuously used or accumulated; the preset time period may be set according to actual requirements, for example, 30 seconds, 60 seconds, etc., and the specific content is not specifically limited herein.
In this embodiment of the present disclosure, the mobile data network of the user terminal may be managed by using the traffic amount used by the mobile data network, and optionally, in this embodiment of the present disclosure, determining whether to disconnect the communication channel according to a traffic management policy may specifically include:
monitoring an amount of mobile data traffic based on the communication channel usage;
And if the number is greater than or equal to a preset flow threshold, disconnecting the communication channel.
The preset flow threshold may be determined according to the number of mobile data flows required for historical service processing, or may be determined according to a user setting, or may be determined according to the number of available mobile data flows contained in a data network card of the user terminal, where the specific threshold may be determined according to an actual situation, and is not limited specifically herein.
In the embodiment of the specification, a user can transact a service through a small program, an application program and other terminal applications which are carried in a user terminal, when the terminal applications are in a background mode, the user can determine that the user does not actually use the terminal applications at present, and in order to avoid that the terminal applications in the background automatically use mobile data of the user terminal, the user terminal in the embodiment of the specification can comprise a target application; the service request may be submitted based on the target application; wherein, the judging whether to disconnect the communication channel according to the flow management policy may specifically include:
judging whether the target application is in a background running state of the user terminal;
and if the target application is in the background running state of the user terminal, disconnecting the communication channel.
The target application may include an applet, an application program, a client, a system application, and other terminal applications that are installed in the user terminal. In the embodiment of the specification, whether the target application is in the foreground running state or the background running state can be judged according to the state identification of the target application, and when the target application is determined to be in the background running state, a communication channel established based on the mobile data network can be disconnected so as to reduce the use of mobile data in the user terminal.
In practical application, from the point of view of the terminal user, when the user interface of the target application is not displayed in the display interface of the user terminal, it may be determined that the target application is in a background running state; when the user interface of the target application is displayed in the display interface of the user terminal, it may be determined that the target application is in a foreground running state.
In the embodiment of the present disclosure, before sending the service request to the server through the mobile data network of the user terminal, a first prompt message for indicating to prompt the user of the terminal to use the mobile data of the terminal may also be generated, and the first prompt message is sent to the user terminal, so as to remind the user of the current network use situation.
In this embodiment of the present disclosure, before the communication channel established through the mobile data network is disconnected, a second prompting message for indicating that the current mobile data network is disconnected may also be generated, and the second prompting message is sent to the user terminal. The first prompt information and the second prompt information may be query type information or notification prompt type information, and specific information content and format are not limited herein.
In order to more clearly illustrate the processing method of the service request provided in the example of the present specification, fig. 3 is a lane diagram of the processing method of the service request provided in the embodiment of the present specification. As shown in fig. 3, the scheme may include a request acquisition phase, a request transmission phase, and a result generation phase. Specifically, the method comprises the following steps:
step 302: the terminal application obtains a service request submitted by the user terminal. Wherein the service request may be generated based on an operation of the user in a terminal application in the terminal.
Step 304: the terminal application sends a first TCP data packet to the server based on the wireless network. The wireless network may be a wireless network connected by a terminal, and the first TCP packet may be used to establish a wireless network-based communication channel between the terminal application and the server, so as to perform service data interaction.
Step 306: after receiving the first TCP packet sent by the terminal application, the server may generate feedback information for the first TCP packet.
Step 308: and the server sends the generated feedback information aiming at the first TCP data packet to the terminal application. If the server does not receive the first TCP packet due to the weak wireless network of the ue, the server does not need to execute steps 306 and 308.
Step 310: the terminal application may determine a first time of transmitting the first TCP packet, and determine whether feedback information for the first TCP packet is received within a first preset time period after the first time.
Step 312: if feedback information for the first TCP packet is not received within a first preset period of time after the first time, it may be determined that the wireless network of the user terminal is unavailable, and whether the mobile data network of the user terminal is available may be detected.
Step 314: if the mobile data network of the user terminal is determined to be available, the service request may be sent to the server through the mobile data network of the user terminal.
Step 316: if it is determined that the mobile data network of the user terminal is not available, the service processing flow may be ended.
Step 318: if the terminal application receives the feedback information for the first TCP packet in a first preset period of time after the first time, it may be determined that the wireless network of the terminal is available, and the service request may be sent to the server through the wireless network of the user terminal.
Step 320: the server may receive a service request sent by the terminal application.
Step 322: the server can process the received service request to generate a processing result.
Step 324: the server sends the processing result to the terminal application.
Step 326: the terminal application receives the processing result and can also display a processing result information page in the interface of the user terminal.
Based on the same thought, the embodiment of the specification also provides a device corresponding to the method.
Fig. 4 is a schematic structural diagram of a service request processing device according to an embodiment of the present disclosure. As shown in fig. 4, the apparatus may include:
A request acquisition module 402, configured to acquire a service request submitted by a user terminal;
a data packet sending module 404, configured to send a first TCP data packet to a server based on a wireless network;
A time determining module 406, configured to determine a first time when the first TCP packet is sent;
A request sending module 408, configured to send the service request to the server through the mobile data network of the user terminal if feedback information for the first TCP packet is not received within a first preset period of time after the first time.
Based on the same thought, the embodiment of the specification also provides equipment corresponding to the method.
Fig. 5 is a schematic structural diagram of a service request processing device according to an embodiment of the present disclosure. As shown in fig. 5, the apparatus 500 may include:
At least one processor 510; and
A memory 530 communicatively coupled to the at least one processor; wherein,
The memory 530 stores instructions 520 executable by the at least one processor 510, the instructions being executable by the at least one processor 510 to enable the at least one processor 510 to:
Acquiring a service request submitted by a user terminal;
Transmitting a first TCP data packet to a server based on a wireless network;
determining a first moment of sending the first TCP data packet;
And if the feedback information of the first TCP data packet is not received within a first preset time period after the first time, sending the service request to the server through the mobile data network of the user terminal.
Based on the same thought, the embodiment of the specification also provides a computer readable medium corresponding to the method. The computer readable medium has stored thereon computer readable instructions executable by a processor to implement the method of processing a service request as described above.
In this specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments. In particular, for the apparatus shown in fig. 5, the description is relatively simple as it is substantially similar to the method embodiment, with reference to the partial description of the method embodiment being relevant.
In the 90 s of the 20 th century, improvements to one technology could clearly be distinguished as improvements in hardware (e.g., improvements to circuit structures such as diodes, transistors, switches, etc.) or software (improvements to the process flow). However, with the development of technology, many improvements of the current method flows can be regarded as direct improvements of hardware circuit structures. Designers almost always obtain corresponding hardware circuit structures by programming improved method flows into hardware circuits. Therefore, an improvement of a method flow cannot be said to be realized by a hardware entity module. For example, a programmable logic device (ProgrammableLogicDevice, PLD) (e.g., a field programmable gate array (FieldProgrammableGate Array, FPGA)) is an integrated circuit whose logic functions are determined by user programming of the device. The designer programs itself to "integrate" a digital system onto a single PLD without requiring the chip manufacturer to design and fabricate application specific integrated circuit chips. Moreover, nowadays, instead of manually manufacturing integrated circuit chips, such programming is mostly implemented with "logic compiler (logiccompiler)" software, which is similar to the software compiler used in program development and writing, and the original code before being compiled is also written in a specific programming language, which is called hardware description language (HardwareDescriptionLanguage, HDL), and HDL is not just one but a plurality of kinds, such as ABEL(AdvancedBooleanExpressionLanguage)、AHDL(AlteraHardwareDescription Language)、Confluence、CUPL(CornellUniversityProgrammingLanguage)、HDCal、JHDL(JavaHardwareDescriptionLanguage)、Lava、Lola、MyHDL、PALASM、RHDL(Ruby HardwareDescriptionLanguage), and VHDL (Very-High-SPEEDINTEGRATED CIRCUITHARDWAREDESCRIPTIONLANGUAGE) and Verilog are currently most commonly used. It will also be apparent to those skilled in the art that a hardware circuit implementing the logic method flow can be readily obtained by merely slightly programming the method flow into an integrated circuit using several of the hardware description languages described above.
The controller may be implemented in any suitable manner, for example, the controller may take the form of, for example, a microprocessor or processor and a computer readable medium storing computer readable program code (e.g., software or firmware) executable by the (micro) processor, logic gates, switches, an application specific integrated circuit (ApplicationSpecificIntegratedCircuit, ASIC), a programmable logic controller, and an embedded microcontroller, examples of the controller including, but not limited to, the following microcontrollers: ARC625D, atmelAT91SAM, microchipPIC F26K20 and SiliconeLabsC8051F320, the memory controller may also be implemented as part of the control logic of the memory. Those skilled in the art will also appreciate that, in addition to implementing the controller in a pure computer readable program code, it is well possible to implement the same functionality by logically programming the method steps such that the controller is in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers, etc. Such a controller may thus be regarded as a kind of hardware component, and means for performing various functions included therein may also be regarded as structures within the hardware component. Or even means for achieving the various functions may be regarded as either software modules implementing the methods or structures within hardware components.
The system, apparatus, module or unit set forth in the above embodiments may be implemented in particular by a computer chip or entity, or by a product having a certain function. One typical implementation is a computer. In particular, the computer may be, for example, a personal computer, a laptop computer, a cellular telephone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.
For convenience of description, the above devices are described as being functionally divided into various units, respectively. Of course, the functions of each element may be implemented in the same piece or pieces of software and/or hardware when implementing the present application.
It will be appreciated by those skilled in the art that embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, etc., such as Read Only Memory (ROM) or flash memory (flashRAM). Memory is an example of computer-readable media.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transitorymedia), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises the element.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The application may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The application may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.
The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and variations of the present application will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. which come within the spirit and principles of the application are to be included in the scope of the claims of the present application.

Claims (16)

1. A method for processing a service request, comprising:
Acquiring a service request submitted by a user terminal;
Transmitting a first TCP data packet to a server based on a wireless network; the method comprises the following steps: after a service request submitted by a user terminal is acquired, a first TCP data packet is sent to a server based on a wireless network;
determining a first moment of sending the first TCP data packet;
if feedback information for the first TCP data packet is not received within a first preset time period after a first time, sending the service request to the server through a mobile data network of the user terminal;
Monitoring an access request initiated after the user terminal sends the service request;
Judging whether the application program interface corresponding to the access request is an application program interface which allows the mobile data network to be used for communication or not;
And if the application program interface corresponding to the access request is not the application program interface allowing the mobile data network to be used for communication, prohibiting the user terminal from using the mobile data network to access.
2. The method of claim 1, before said sending the service request to the server over the mobile data network of the user terminal, further comprising:
a determination is made as to whether the mobile data network is available.
3. The method according to claim 2, wherein said sending the service request to the server via the mobile data network of the user terminal comprises:
If the mobile data network is available, establishing a communication channel between the user terminal and the server based on the mobile data network;
and sending the service request to the server through the communication channel.
4. The method according to claim 2, said detecting whether said mobile data network is available, in particular comprising:
transmitting a status request for acquiring the mobile data network status of the user terminal to a terminal system of the user terminal;
acquiring a mobile data network state identifier fed back by the terminal system;
and judging whether the mobile data network function of the user terminal is in an on state or not based on the mobile data network state identifier.
5. The method according to claim 2, said detecting whether said mobile data network is available, in particular comprising:
transmitting a second TCP data packet to the server based on the mobile data network;
determining a second time for transmitting the second TCP data packet;
judging whether feedback information, sent by the server, for the second TCP data packet is received in a second preset time period after the second moment;
and if the feedback information, sent by the server, for the second TCP data packet is received in a second preset time period after the second moment, determining that the mobile data network is available.
6. The method of claim 1, the business request comprising at least one of a payment request, an order processing request.
7. The method of claim 1, the method further comprising:
and receiving a service processing result sent by the server based on the mobile data network.
8. A method according to claim 3, further comprising, after sending the service request to the server via the mobile data network of the user terminal:
judging whether to disconnect the communication channel according to a flow management strategy; the traffic management policy is a policy for managing a mobile data network of the user terminal.
9. The method according to claim 8, wherein the determining whether to disconnect the communication channel according to the traffic management policy specifically includes:
monitoring an access request sent by the user terminal;
Determining an application program interface corresponding to the access request;
Judging whether the application program interface is an application program interface in a preset application program interface set or not; the application program interfaces in the preset application program interface set are application program interfaces which allow communication by using a mobile data network;
If the application program interface is not the application program interface in the preset application program interface set, the communication channel is disconnected.
10. The method according to claim 8, wherein the determining whether to disconnect the communication channel according to the traffic management policy specifically includes:
determining a server domain name corresponding to the access request;
Judging whether the server domain name is an abnormal server domain name or not;
and if the server domain name is the abnormal server domain name, disconnecting the communication channel.
11. The method according to claim 8, wherein the determining whether to disconnect the communication channel according to the traffic management policy specifically includes:
monitoring the duration of time that the communication channel is used;
and if the time length is greater than or equal to the preset time length, disconnecting the communication channel.
12. The method according to claim 8, wherein the determining whether to disconnect the communication channel according to the traffic management policy specifically includes:
monitoring an amount of mobile data traffic based on the communication channel usage;
And if the number is greater than or equal to a preset flow threshold, disconnecting the communication channel.
13. The method of claim 8, the user terminal comprising a target application; the service request is submitted based on the target application;
the judging whether to disconnect the communication channel according to the flow management strategy specifically includes:
judging whether the target application is in a background running state of the user terminal;
and if the target application is in the background running state of the user terminal, disconnecting the communication channel.
14. A processing apparatus for service requests, comprising:
The request acquisition module is used for acquiring a service request submitted by the user terminal;
the data packet sending module is used for sending the first TCP data packet to the server based on the wireless network; the method comprises the following steps: after a service request submitted by a user terminal is acquired, a first TCP data packet is sent to a server based on a wireless network;
the time determining module is used for determining a first moment for transmitting the first TCP data packet;
A request sending module, configured to send the service request to the server through a mobile data network of the user terminal if feedback information for the first TCP packet is not received within a first preset period of time after a first time;
Monitoring an access request initiated after the user terminal sends the service request;
Judging whether the application program interface corresponding to the access request is an application program interface which allows the mobile data network to be used for communication or not;
And if the application program interface corresponding to the access request is not the application program interface allowing the mobile data network to be used for communication, prohibiting the user terminal from using the mobile data network to access.
15. A service request processing apparatus, comprising:
At least one processor; and
A memory communicatively coupled to the at least one processor; wherein,
The memory stores instructions executable by the at least one processor to enable the at least one processor to:
Acquiring a service request submitted by a user terminal;
Transmitting a first TCP data packet to a server based on a wireless network; the method comprises the following steps: after a service request submitted by a user terminal is acquired, a first TCP data packet is sent to a server based on a wireless network;
determining a first moment of sending the first TCP data packet;
if feedback information for the first TCP data packet is not received within a first preset time period after a first time, sending the service request to the server through a mobile data network of the user terminal;
Monitoring an access request initiated after the user terminal sends the service request;
Judging whether the application program interface corresponding to the access request is an application program interface which allows the mobile data network to be used for communication or not;
And if the application program interface corresponding to the access request is not the application program interface allowing the mobile data network to be used for communication, prohibiting the user terminal from using the mobile data network to access.
16. A computer readable medium having stored thereon computer readable instructions executable by a processor to implement the method of processing a service request according to any of claims 1 to 13.
CN202210755726.0A 2022-06-29 2022-06-29 Service request processing method, device, equipment and medium Active CN115038134B (en)

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