CN115022403B - Information processing system for multi-channel service agent - Google Patents

Information processing system for multi-channel service agent Download PDF

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CN115022403B
CN115022403B CN202210803890.4A CN202210803890A CN115022403B CN 115022403 B CN115022403 B CN 115022403B CN 202210803890 A CN202210803890 A CN 202210803890A CN 115022403 B CN115022403 B CN 115022403B
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data
target
module
external node
service
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CN115022403A (en
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唐红武
冯海伟
薄满辉
佟业新
章秀静
崔玫意
梁馨月
曲新奎
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China Travelsky Mobile Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/14Session management
    • H04L67/141Setup of application sessions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/24Negotiation of communication capabilities

Abstract

The invention relates to the field of information processing, in particular to an information processing system for a multi-channel service agent. The method comprises the following steps: the first layer is connected with a plurality of first external nodes, and the data structure rules used by all the first external nodes are the same; each data processing module is connected with the first layer, and the second layer is connected with each data processing module and a second external node corresponding to each data processing module; the data structure rules used by the second external nodes are different; the data interdependence degree between the three parts of structures is lower, and the coupling of the system is further reduced. Therefore, when the modules corresponding to different second external nodes are added into the system, the modules cannot be influenced mutually, so that the development work of the modules corresponding to the second external nodes can be independently carried out at the same time, and the efficiency of the system development work can be improved.

Description

Information processing system for multi-channel service agent
Technical Field
The invention relates to the field of information processing, in particular to an information processing system for a multi-channel service agent.
Background
In the existing large internet service proxy system, there are usually tens or more due to its service types. Therefore, when the service system is constructed, in order to achieve the purposes of resource sharing and function sharing among the services in the system, the degree of correlation among the modules is improved, and further the coupling of the system is high. Therefore, in the development process, a certain program needs to be developed after another program is completed, and therefore, the efficiency of system development work is reduced.
Disclosure of Invention
Aiming at the technical problem, the technical scheme adopted by the invention is as follows:
an information handling system for a multi-channel service broker, the system comprising:
the first layer is connected with a plurality of first external nodes, and the data structure rules used by all the first external nodes are the same;
each data processing module is connected with the first layer and provided with a corresponding second external node; each data processing module comprises a plurality of data conversion modules, and each data conversion module is provided with a corresponding service type;
each data conversion module comprises a first conversion submodule and a second conversion submodule;
the second layer is connected with each data processing module and a second external node corresponding to each data processing module; the data structure rules used by the second external nodes are different;
the system is used for realizing the following method:
a first layer receives a service request sent by a first external node;
the first layer determines a target data processing module from the plurality of data processing modules according to the service request; the target data processing module comprises a target data conversion module, and the target data conversion module comprises a first target conversion submodule and a second target conversion submodule;
the first target conversion sub-module performs first conversion processing on the service request to generate a first target request, and sends the first target request to the second layer, wherein the first target request conforms to a data structure rule used by a second external node corresponding to the target data processing module;
the second layer acquires corresponding response information from a second external node corresponding to the target data processing module according to the first target request and sends the corresponding response information to the second target conversion sub-module;
and the second target conversion sub-module performs second conversion processing on the response information to generate second target response information, and sends the second target response information to the first external node corresponding to the service request, wherein the second target response information accords with the data structure rule used by the first external node.
In the present invention, further, when a new second external node needs to be added, that is, when a third external node is accessed, the system is further configured to implement the following method:
determining the number of corresponding first data conversion modules according to the number of the service types included by the third external node; each first data conversion module corresponds to one service type in a third external node; each first data conversion module is respectively in communication connection with the first layer and the second layer;
generating each first data conversion module according to a first data structure template corresponding to the data structure rule used by the third external node and a second data structure template corresponding to the data structure rule used by the first external node, wherein the first data conversion modules can convert first data conforming to the data structure rule used by the third external node and second data conforming to the data structure rule used by the first external node into each other;
and establishing a first data processing module corresponding to the third external node according to the generated plurality of first data conversion modules.
In the invention, further, the first data conversion module comprises a third conversion submodule and a fourth conversion submodule;
generating each first data conversion module according to a first data structure template corresponding to the data structure rule used by the third external node and a second data structure template corresponding to the data structure rule used by the first external node, including:
acquiring a first data structure template corresponding to a data structure rule used by each service type of a third external node;
acquiring a second data structure template corresponding to a data structure rule used by a service type corresponding to the first external node;
generating a third conversion sub-module and a fourth conversion sub-module according to a first data structure template and a second data structure template corresponding to the same service type;
the third conversion submodule is used for converting the corresponding second data into the first data;
the fourth conversion submodule is used for converting the corresponding first data into second data.
In the present invention, the first layer further includes a plurality of service interface modules, each service interface module has a corresponding service type, each service interface module is connected to a corresponding first external node, and the service interface module having a corresponding relationship and the first external node correspond to the same service type.
In the invention, further, the service request also includes a service identifier, the service identifier is used for representing the service type corresponding to the service request,
the first layer receives a service request sent by a first external node, and comprises the following steps:
determining that a first target interface module receives a service request sent by a first external node according to the service identifier;
the first target interface module is each service interface module with the same service type in the first layer as the service type corresponding to the service identifier.
In the invention, the first layer further comprises a channel selection module, the channel selection module is respectively connected with each service interface module and each data processing module, the service request comprises a node identifier, and the node identifier is used for representing a second external node corresponding to a request object of the service request;
the first layer determines a target data processing module from the plurality of data processing modules according to the service request, and the method comprises the following steps:
and the channel selection module determines a target data processing module corresponding to the second external node corresponding to the node identification from the plurality of data processing modules according to the node identification.
In the present invention, further, the system is also used for realizing the following method:
and sending the node identification corresponding to the third external node and the associated information of the first data processing module to the channel selection module.
In the present invention, further, the system is also used for realizing the following method:
the first data processing module is in communication connection with the second target interface module;
the second target interface module is each service interface module in the first layer having the same traffic type as the third external node.
In the invention, further, the second layer comprises a plurality of data acquisition modules, and each data acquisition module is connected with each data processing module and a second external node corresponding to each data processing module; different data acquisition modules correspond to different communication protocols, and each communication protocol is used for realizing a data transmission function between the corresponding data acquisition module and the corresponding second external node.
In the present invention, further, the target data conversion module further includes a protocol determination module, where the protocol determination module is configured to determine a target protocol corresponding to the first target request; determining a target data acquisition module from the plurality of data acquisition modules according to a target protocol;
the second layer acquires corresponding response information from a second external node corresponding to the target data processing module according to the first target request, and the method comprises the following steps:
and the target data acquisition module acquires response information corresponding to the first target request from a second external node corresponding to the target data processing module according to the first target request.
The invention has at least the following beneficial effects:
the system comprises a first layer for receiving a service request generated by a first external node, a second layer for acquiring response information generated by a second external node corresponding to the service request, and a plurality of data processing modules for realizing mutual conversion between a data structure rule used by the first external node and data structure rules used by a plurality of second external nodes. Therefore, when the modules corresponding to different second external nodes are added into the system, the modules cannot be influenced mutually, so that the development work of the modules corresponding to the second external nodes can be independently carried out at the same time, and the efficiency of the system development work can be improved.
And, the data structure rule that every data processing module can use to the first external node and several data structure rules that the second external node uses carry on the interconversion, therefore, only when the data structure rule that any second external node uses changes in the later stage use, need modify its correspondent data processing module content to realize the corresponding data conversion function, and other parts in the system are not influenced, if it is only the business logic inside the customer (inside the second external node) that changes, this system does not need to adjust, therefore can reduce the work load when the later stage maintains the system.
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In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings required to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the description below are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a block diagram of an information processing system for a multi-channel service broker according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in FIG. 1, the present invention provides an information processing system for a multi-channel service broker, comprising:
the first layer is connected with a plurality of first external nodes, and the data structure rules used by each first external node are the same;
in this embodiment, each first external node corresponds to one service type, and the number of the first external nodes is the same as the service types that can be provided by the system. Wherein, each first external node can be a corresponding service application in the system, for example, a ticket buying program of a ticket in the whole travel service system, and each first external node is set to use the same data structure rule, thereby reducing the number of data conversion modules arranged in the subsequent data processing module, reducing the development workload,
each data processing module is connected with the first layer and provided with a corresponding second external node; each data processing module comprises a plurality of data conversion modules, and each data conversion module is provided with a corresponding service type;
each data conversion module can convert first data which accords with a data structure rule used by a second external node and second data which accords with a data structure rule used by a first external node into each other; and when the first data and the second data are respectively in the same service type, the corresponding second external node and the first external node use the data.
Each data conversion module comprises a first conversion submodule and a second conversion submodule;
the second layer is configured to implement a function of smooth communication with a corresponding second external node using a corresponding target communication protocol. The second layer is connected with each data processing module and a second external node corresponding to each data processing module; the data structure rules used by the second external nodes are different;
the system is used for realizing the following methods:
step S100: a first layer receives a service request sent by a first external node;
step S200: the first layer determines a target data processing module from the plurality of data processing modules according to the service request; the target data processing module comprises a target data conversion module, and the target data conversion module comprises a first target conversion submodule and a second target conversion submodule;
step S300: the first target conversion sub-module performs first conversion processing on the service request to generate a first target request, and sends the first target request to the second layer, wherein the first target request conforms to a data structure rule used by a second external node corresponding to the target data processing module;
step S400: the second layer acquires corresponding response information from a second external node corresponding to the target data processing module according to the first target request and sends the corresponding response information to the second target conversion submodule;
step S500: and the second target conversion sub-module performs second conversion processing on the response information to generate second target response information, and sends the second target response information to the first external node corresponding to the service request, wherein the second target response information accords with the data structure rule used by the first external node.
The system comprises a first layer for receiving a service request generated by a first external node, a second layer for acquiring response information generated by a second external node corresponding to the service request, and a plurality of data processing modules for realizing mutual conversion between a data structure rule used by the first external node and data structure rules used by a plurality of second external nodes. Therefore, the reusability of the module is improved, and the system development workload is reduced.
And, can carry on the interconversion between the data structure rule that the first external node uses and data structure rule that several second external nodes use through every data handling module, therefore, only when the data structure rule that any second external node uses changes in the later stage use, need modify its correspondent data handling module content to realize the correspondent data conversion function, and other parts in the system are not influenced, if only when the business logic of customer (second external node) changes, this system does not need to adjust, therefore can reduce the work load when the later stage maintains the system.
In a possible embodiment of the present invention, the first layer includes a plurality of service interface modules, each service interface module has a corresponding service type, each service interface module is connected to a corresponding first external node, and the service interface module having a corresponding relationship and the first external node correspond to the same service type. In addition, the service request also comprises a service identifier, and the service identifier is used for indicating the service type corresponding to the service request.
Thus, step S100: the first layer receives a service request sent by a first external node, and comprises the following steps:
step S101: determining that a first target interface module receives a service request sent by a first external node according to the service identifier;
the first target interface module is each service interface module with the same service type in the first layer as the service type corresponding to the service identifier.
Since each service interface module has a corresponding service type and the service request includes a corresponding service identifier, when the first external node generates the service request, the corresponding first target interface module may be determined according to the service identifier of the service request. And if the service identifier corresponding to the service request is the ticket booking identifier, the service interface module corresponding to the ticket booking service function in the first layer receives the corresponding service request.
Meanwhile, the first layer also comprises a channel selection module which is respectively connected with each service interface module and each data processing module, the service request comprises a node identifier, and the node identifier is used for representing a second external node corresponding to a request object of the service request.
Step S200: the first layer determines a target data processing module from the plurality of data processing modules according to the service request, and the method comprises the following steps:
step S201: and the channel selection module determines a target data processing module corresponding to the second external node corresponding to the node identification from the plurality of data processing modules according to the node identification.
The second external node may be an airline company, and specifically, if the second external node corresponding to the node identifier is an airline company, the channel selection module may determine, from the plurality of data processing modules, that a data processing module having a correspondence relationship with the airline company is a target data processing module, and send a corresponding service request to the corresponding target data processing module, to perform corresponding data conversion, so as to facilitate subsequent normal communication transmission of data.
In a possible embodiment of the present invention, the second layer includes a plurality of data acquisition modules, each of which is connected to each of the data processing modules and a second external node corresponding to each of the data processing modules; different data acquisition modules correspond to different communication protocols, and each communication protocol is used for realizing the data transmission function between the corresponding data acquisition module and the corresponding second external node.
Specifically, according to the communication protocols used by all the existing second external nodes, such as the HTTP protocol, the HTTPs protocol, and the XML protocol, the data calling method under the corresponding communication protocol is determined, and all the calling methods are encapsulated in the corresponding data acquisition modules, so that the second layer can call the data generated according to the first target request, that is, the response information, to the corresponding second external node according to the first target request. If the first target request is ticket booking, the response information is corresponding information such as ticket price and departure time.
Further, the target data conversion module further comprises a protocol determination module, and the protocol determination module is used for determining a target protocol corresponding to the first target request; determining a target data acquisition module from the plurality of data acquisition modules according to a target protocol; the communication protocol corresponding to the target data acquisition module is the same as the target protocol.
Step S400: the second layer acquires corresponding response information from a second external node corresponding to the target data processing module according to the first target request, and the method comprises the following steps:
step S401: and the target data acquisition module acquires response information corresponding to the first target request from a second external node corresponding to the target data processing module according to the first target request.
Generally, different communication protocols used by different second external nodes for communication may be different, and even different communication protocols used by the same second external node in different service types may also be different, so that when a target protocol is determined, the protocol determining module needs to request a corresponding service identifier and a node identifier according to a first target, and thus determine the target protocol, and determine the target data obtaining module according to the target protocol, and therefore, a communication protocol corresponding to the target data obtaining module can be the same as a communication protocol used by a corresponding service in the corresponding second external node, and normal communication between the target data obtaining module and the corresponding second external node can be ensured.
In a possible embodiment of the present invention, when a new second external node needs to be added, that is, when a third external node is accessed, the system is further configured to implement the following method:
step S600: determining the number of corresponding first data conversion modules according to the number of the service types included by the third external node; each first data conversion module corresponds to one service type in a third external node; each first data conversion module is respectively in communication connection with the first layer and the second layer;
step S700: generating each first data conversion module according to a first data structure template corresponding to the data structure rule used by the third external node and a second data structure template corresponding to the data structure rule used by the first external node, wherein the first data conversion modules can convert first data conforming to the data structure rule used by the third external node and second data conforming to the data structure rule used by the first external node into each other;
step S800: and establishing a first data processing module corresponding to the third external node according to the generated plurality of first data conversion modules.
In the invention, further, the first data conversion module comprises a third conversion submodule and a fourth conversion submodule;
step S700: generating each first data conversion module according to a first data structure template corresponding to the data structure rule used by the third external node and a second data structure template corresponding to the data structure rule used by the first external node, including:
step S701: acquiring a first data structure template corresponding to a data structure rule used by each service type of a third external node;
step S702: acquiring a second data structure template corresponding to a data structure rule used by a service type corresponding to the first external node;
step S703: generating a third conversion sub-module and a fourth conversion sub-module according to a first data structure template and a second data structure template corresponding to the same service type;
the third conversion submodule is used for converting the corresponding second data into the first data; the fourth conversion submodule is used for converting the corresponding first data into second data.
Specifically, the third conversion sub-module is a mapping relationship used when the first data structure template is converted into the corresponding second data structure template.
The fourth conversion submodule is a mapping relation used when the second data structure template is converted into the corresponding first data structure template. The determination of the mapping relationship is not described in detail herein for the prior art.
As can be seen from this embodiment, in the system architecture of the present invention, when a new second external node needs to be added, that is, when a third external node is accessed, only a first data processing module corresponding to the third external node needs to be established, and the first data processing module is connected to the corresponding service interface module in the first layer and the second layer according to the framework requirements of the system, so that the access operation of the new second external node can be completed. Because the degree of association between the newly accessed second external node and other completed parts in the system is extremely low, the other parts in the system do not need to be modified and adjusted adaptively, so that the development workload when the system adds the second external node can be reduced, and the development efficiency can be improved.
In the present invention, further, the system is also used for realizing the following method:
step S10: and sending the node identification corresponding to the third external node and the associated information of the first data processing module to the channel selection module.
Therefore, the channel selection module can correspondingly send the request information meeting the requirements to the first data processing module according to the corresponding associated information.
In the present invention, further, the system is also used for realizing the following method:
step S20: the first data processing module is in communication connection with the second target interface module;
the second target interface module is each service interface module in the first layer having the same traffic type as the third external node.
Since different second external nodes or third external nodes have different service capabilities, the first data processing module corresponding to the third external node is selectively connected to the service interface module in the first layer.
Embodiments of the present invention also provide a non-transitory computer-readable storage medium, which may be configured in an electronic device to store at least one instruction or at least one program for implementing a method of the method embodiments, where the at least one instruction or the at least one program is loaded into and executed by a processor to implement the method provided by the above embodiments.
Embodiments of the present invention also provide an electronic device comprising a processor and the aforementioned non-transitory computer-readable storage medium.
Embodiments of the present invention also provide a computer program product comprising program code means for causing an electronic device to carry out the steps of the method according to various exemplary embodiments of the invention described above in the present specification, when said program product is run on the electronic device.
Although some specific embodiments of the present invention have been described in detail by way of example, it should be understood by those skilled in the art that the above examples are for illustration only and are not intended to limit the scope of the invention. It will also be appreciated by those skilled in the art that various modifications may be made to the embodiments without departing from the scope and spirit of the invention. The scope of the invention is defined by the appended claims.

Claims (9)

1. An information processing system for a multi-channel service broker, the system comprising:
the first layer is connected with a plurality of first external nodes, and the data structure rules used by each first external node are the same;
each data processing module is connected with the first layer and provided with a corresponding second external node; each data processing module comprises a plurality of data conversion modules, and each data conversion module is provided with a corresponding service type;
each data conversion module comprises a first conversion submodule and a second conversion submodule;
the second layer is connected with each data processing module and a second external node corresponding to each data processing module; a plurality of the second external nodes use different data structure rules;
the system is used for realizing the following method:
a first layer receives a service request sent by a first external node;
the first layer determines a target data processing module from the plurality of data processing modules according to the service request; the target data processing module comprises a target data conversion module, and the target data conversion module comprises a first target conversion submodule and a second target conversion submodule;
the first target conversion sub-module performs first conversion processing on the service request to generate a first target request, and sends the first target request to the second layer, wherein the first target request conforms to a data structure rule used by a second external node corresponding to the target data processing module;
the second layer acquires corresponding response information from a second external node corresponding to the target data processing module according to the first target request and sends the corresponding response information to the second target conversion submodule;
the second target conversion sub-module carries out second conversion processing on the response information to generate second target response information, and sends the second target response information to the first external node corresponding to the service request, wherein the second target response information accords with a data structure rule used by the first external node;
the first layer also comprises a channel selection module which is respectively connected with each service interface module and each data processing module, the service request comprises a node identifier, and the node identifier is used for representing a second external node corresponding to a request object of the service request;
the first layer determines a target data processing module from the plurality of data processing modules according to the service request, and the method comprises the following steps:
and the channel selection module determines a target data processing module which has a corresponding relation with a second external node corresponding to the node identification from the plurality of data processing modules according to the node identification.
2. The system according to claim 1, characterized in that when a new second external node needs to be added, i.e. a third external node is accessed, the system is further configured to implement the following method:
determining the number of corresponding first data conversion modules according to the number of the service types included by the third external node; each first data conversion module corresponds to one service type in a third external node; each first data conversion module is respectively in communication connection with the first layer and the second layer;
generating each first data conversion module according to a first data structure template corresponding to the data structure rule used by the third external node and a second data structure template corresponding to the data structure rule used by the first external node, wherein the first data conversion module can convert first data conforming to the data structure rule used by the third external node and second data conforming to the data structure rule used by the first external node into each other;
and establishing a first data processing module corresponding to the third external node according to the generated plurality of first data conversion modules.
3. The system of claim 2, wherein the first data transformation module comprises a third transformation submodule and a fourth transformation submodule;
the generating each first data conversion module according to the first data structure template corresponding to the data structure rule used by the third external node and the second data structure template corresponding to the data structure rule used by the first external node includes:
acquiring a first data structure template corresponding to a data structure rule used by each service type of the third external node;
acquiring a second data structure template corresponding to a data structure rule used by the service type corresponding to the first external node;
generating a third conversion sub-module and a fourth conversion sub-module according to a first data structure template and a second data structure template corresponding to the same service type;
the third conversion sub-module is used for converting the corresponding second data into the first data;
the fourth conversion submodule is used for converting the corresponding first data into the second data.
4. The system of claim 2, wherein the first layer comprises a plurality of service interface modules, each of the service interface modules has a corresponding traffic type, each of the service interface modules is connected to a corresponding first external node, and the service interface modules and the first external nodes having a corresponding relationship correspond to the same traffic type.
5. The system of claim 4, wherein the service request further includes a service identifier, the service identifier is used to indicate a service type corresponding to the service request,
the first layer receives the service request sent by a first external node, and comprises the following steps:
determining that a first target interface module receives the service request sent by a first external node according to the service identifier;
the first target interface module is each service interface module with the same service type in the first layer as the service type corresponding to the service identifier.
6. The system of claim 5, wherein the system is further configured to implement the following method:
and sending the node identification corresponding to the third external node and the associated information of the first data processing module to the channel selection module.
7. The system of claim 4, wherein the system is further configured to implement the method of:
the first data processing module is in communication connection with a second target interface module;
the second target interface module is each service interface module in the first layer having the same traffic type as the third external node.
8. The system of claim 5, wherein the second layer comprises a plurality of data acquisition modules, each of the data acquisition modules being connected to each of the data processing modules and to a corresponding second external node of each of the data processing modules; the different data acquisition modules correspond to different communication protocols, and each communication protocol is used for realizing the data transmission function between the corresponding data acquisition module and the corresponding second external node.
9. The system of claim 8, wherein the target data conversion module further comprises a protocol determination module, and wherein the protocol determination module is configured to determine a target protocol corresponding to the first target request; determining a target data acquisition module from the plurality of data acquisition modules according to the target protocol;
the second layer acquires corresponding response information from a second external node corresponding to the target data processing module according to the first target request, and the method comprises the following steps:
and the target data acquisition module acquires response information corresponding to the first target request from a second external node corresponding to the target data processing module according to the first target request.
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