CN114881681A - Task system is synthesized in science and technology electric power marketing - Google Patents
Task system is synthesized in science and technology electric power marketing Download PDFInfo
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Abstract
The invention discloses a scientific and technological electric power marketing comprehensive task system, which comprises an electric power marketing server and an electric power business hall; the electric power marketing server also comprises: the system comprises an information acquisition module, an information extraction module, an information processing module and a marketing task generation module; and, electric power business office still includes: the system comprises a power utilization information collection module, a user use condition feedback module, a payment terminal module and a manual marketing window module; the electric power business hall collects the feedback information of the electricity utilization users through an electricity utilization information collection module and a user use condition feedback module in the software. The invention collects the information of the electricity users in two ways through the software and hardware set by the electricity business hall, and carries out corresponding marketing tasks by collecting the feedback information of the users, thereby not only solving the problem of insufficient response to the after-sale feedback information in the existing electricity marketing, but also utilizing the collected feedback information to manufacture the marketing market so as to meet the requirements of the users.
Description
Technical Field
The invention relates to the technical field of electric power marketing, in particular to a scientific and technological electric power marketing comprehensive task system.
Background
The existing electric power marketing has the problems that the user feedback information is not timely collected or the feedback information is not timely processed, so that the electric power marketing cannot be effectively promoted, the electric power marketing cannot be targeted to carry out marketing, the customer loss is caused, the electric power marketing is troubled, and the scientific and technological electric power marketing comprehensive task system is provided for the purpose.
Disclosure of Invention
The invention aims to provide a scientific and technical electric marketing comprehensive task system to solve the defects in the technology.
In order to achieve the above purpose, the invention provides the following technical scheme: a science and technology electric power marketing integrated task system comprises an electric power marketing server and an electric power business hall;
the electric power marketing service end further comprises: the system comprises an information acquisition module, an information extraction module, an information processing module and a marketing task generation module; and, electric power business office still includes: the system comprises a power utilization information collection module, a user use condition feedback module, a payment terminal module and a manual marketing window module.
Wherein, according to above, still include the operation flow of task system is synthesized in science and technology electric power marketing:
s1: the electric power business hall collects the feedback information of the electricity utilization users through an electricity utilization information collection module and a user use condition feedback module in the software;
s2: the electric power business hall collects feedback new information of the electricity users through a payment terminal module and a manual marketing window module in hardware;
s3: after the feedback information collected by the electric power business hall is uploaded to the electric power marketing server, the server collects the feedback information, extracts the electric power feedback problem which can be solved, generates an electric power marketing task and sends the electric power marketing task to the electric power business hall.
As a preferred scheme of the present invention, the electric power business hall is combined with software, wherein an electric power business hall APP is set in the electric power business hall, the APP includes an electricity consumption information collecting module and a user usage feedback module, the electricity consumption information collecting module collects electricity consumption data of the user and stores the electricity consumption data in a terminal server of the electric power business hall, so as to set an electricity consumption scene of the user; and meanwhile, the electricity utilization user can feed back the electricity utilization condition through the user use condition feedback module on the electric power business hall APP, and the fed-back information and the electricity utilization data of the user are stored together in the terminal server of the electric power business hall.
As a preferred scheme of the invention, the electric power business hall is combined with hardware, a payment terminal is arranged in the business hall, and a user use condition feedback module is also arranged on the payment terminal, so that after a user inserts a card of a power grid and verifies the identity of the user, problems encountered by the user in the power utilization process can be fed back, the requirement in the power utilization process can be fed back, and the feedback information can be synchronously stored with the feedback information on the electric power business hall APP; similarly, the information fed back in the manual marketing window is manually copied and then uploaded to the electric power marketing server.
As a preferable aspect of the present invention, the electricity marketing service is provided with a memory.
As a preferred scheme of the invention, the processing of the text content information by the information acquisition module is similar to the function of an information processing module of a traditional text information retrieval system, and the main purpose is to establish a text inverted index taking a word stock as a center, so that the content similarity can be calculated by using a retrieval function module in the retrieval system conveniently, and the retrieval efficiency is improved.
As a preferred scheme of the present invention, the marketing task generating module analyzes the processed information, obtains the power demand of the user, and generates the marketing task, for example, obtains the power demand from the information fed back by the user, and sends a corresponding marketing scheme to the power business hall according to the demand.
As a preferred solution of the present invention, the information extraction module extracts information with a target of converting text information into structured information.
In the technical scheme, the invention provides the following technical effects and advantages:
the invention collects the information of the electricity users in two ways through the software and hardware set by the electricity business hall, and carries out corresponding marketing tasks by collecting the feedback information of the users, thereby not only solving the problem of insufficient response to the after-sale feedback information in the existing electricity marketing, but also utilizing the collected feedback information to manufacture the marketing market so as to meet the requirements of the users.
Drawings
In order to more clearly illustrate the embodiments of the present application or technical solutions in the prior art, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments described in the present invention, and other drawings can be obtained by those skilled in the art according to the drawings.
Fig. 1 is a schematic diagram of a framework structure of a scientific and technical electric marketing integrated task system according to the present invention.
Detailed Description
In order to make the technical solution and implementation of the present invention more clearly explained and illustrated, several preferred embodiments for implementing the technical solution of the present invention are described below.
The following description is merely exemplary in nature and is not intended to limit the present disclosure, application, or uses. It should be understood that throughout the drawings, identical or similar reference numerals indicate identical or similar parts and features. The drawings are only schematic representations of the concepts and principles of the embodiments of the disclosure, and do not necessarily show specific dimensions or proportions of the various embodiments of the disclosure. While certain features of the present disclosure may be shown in exaggerated form in certain drawings to illustrate relevant details or structures of embodiments of the disclosure, the various publications, patents, and published patent specifications cited herein, the disclosures of which are hereby incorporated by reference in their entirety, will now be described in detail, in connection with the embodiments of the disclosure which are to be considered as illustrative and not restrictive, it being understood that the illustrated embodiments are merely some of the embodiments of the disclosure.
In the description of the present invention, unless explicitly stated or limited otherwise, the terms "first", "second" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance; the term "plurality" means two or more unless specified or indicated otherwise; the terms "connected" and "fixed" are used broadly, and for example, "connected" may be a fixed connection or a detachable connection; may be directly connected or indirectly connected through an intermediate. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
In the description of the present application, it should be understood that the terms "upper", "lower", "left", "right", and the like used in the embodiments of the present application are described with reference to the angles shown in the drawings, and should not be construed as limiting the embodiments of the present application. In addition, in this context, it will also be understood that when an element is referred to as being "on" or "under" another element, it can be directly on "or" under "the other element or be indirectly on" or "under" the other element via an intermediate element.
Example one
Referring to the attached figure 1 of the specification, a scientific and technological electric marketing integrated task system:
the electric power business hall collects feedback information of an electricity user through an electricity utilization information collection module and a user use condition feedback module in software, and the electric power business hall is combined with the software, wherein an electric power business hall APP is set in the electric power business hall, the APP comprises the electricity utilization information collection module and the user use condition feedback module, and the electricity utilization information collection module collects electricity utilization data of the user and stores the electricity utilization data into a terminal server of the electric power business hall so as to set an electricity utilization scene of the user;
meanwhile, the electricity utilization user can feed back the electricity utilization condition through a user use condition feedback module on the electric power business hall APP, the fed-back information and the electricity utilization data of the user are stored in a terminal server of the electric power business hall together, the electric power business hall is combined with hardware, a payment terminal is arranged in the business hall, the payment terminal is also provided with a user use condition feedback module, after the user inserts a card of a power grid and verifies the identity of the user, the problem encountered by the user in the electricity utilization process can be fed back, the requirement in the electricity utilization process can be fed back, and the fed-back information can be synchronously stored with the feedback information on the electric power business hall APP; similarly, the information fed back in the manual marketing window is manually recorded and then uploaded to the electric power marketing service end, and the electric power business hall collects the feedback new information of the electricity users through a payment terminal module and a manual marketing window module in hardware;
after the feedback information collected by the electric power marketing service room is uploaded to the electric power marketing service room, the service room collects the feedback information, extracts the electric power feedback problem which can be solved, generates an electric power marketing task and sends the electric power marketing task to the electric power marketing service room, and simultaneously all the feedback and collected information are stored in a memory arranged at the electric power marketing service room;
the processing of the text content information by the information acquisition module is similar to the function of an information processing module of a traditional text information retrieval system, the main purpose is to establish a text inverted index taking a word stock as a center, so that the content similarity calculation is conveniently carried out by using the retrieval function module in the retrieval system, the retrieval efficiency is improved, the marketing task generation module analyzes the processed information, acquires the power consumption requirement of a user and generates a marketing task, for example, the power consumption requirement is acquired in the information fed back by the user, and a corresponding marketing scheme is sent to a power business hall according to the requirement.
Example two
On the basis of the first embodiment, the difference lies in that the extraction method in the information extraction module is replaced, and a scientific and technological electric marketing comprehensive task system comprises:
the electric power business hall collects feedback information of an electricity user through an electricity utilization information collection module and a user use condition feedback module in software, and the electric power business hall is combined with the software, wherein an electric power business hall APP is set in the electric power business hall, the APP comprises the electricity utilization information collection module and the user use condition feedback module, and the electricity utilization information collection module collects electricity utilization data of the user and stores the electricity utilization data into a terminal server of the electric power business hall so as to set an electricity utilization scene of the user;
meanwhile, the electricity utilization user can feed back the electricity utilization condition through a user use condition feedback module on the electric power business hall APP, the fed-back information and the electricity utilization data of the user are stored in a terminal server of the electric power business hall together, the electric power business hall is combined with hardware, a payment terminal is arranged in the business hall, the payment terminal is also provided with a user use condition feedback module, after the user inserts a card of a power grid and verifies the identity of the user, the problem encountered by the user in the electricity utilization process can be fed back, the requirement in the electricity utilization process can be fed back, and the fed-back information can be synchronously stored with the feedback information on the electric power business hall APP; similarly, the information fed back in the manual marketing window is manually recorded and then uploaded to the electric power marketing service end, and the electric power business hall collects the feedback new information of the electricity users through a payment terminal module and a manual marketing window module in hardware;
after the feedback information collected by the electric power marketing service room is uploaded to the electric power marketing service room, the service room collects the feedback information, extracts the electric power feedback problem which can be solved, generates an electric power marketing task and sends the electric power marketing task to the electric power marketing service room, and simultaneously all the feedback and collected information are stored in a memory arranged at the electric power marketing service room;
the processing of the text content information by the information acquisition module is similar to the function of an information processing module of a traditional text information retrieval system, the main purpose is to establish a text inverted index taking a word bank as a center, and simultaneously, the semantic information and layout information of a text slice are learned by utilizing a graph convolutional neural network, specifically, the text slice is taken as a point, and the relationship between texts is taken as a side to construct a full-connection graph structure, so that the content similarity calculation is conveniently carried out by using the retrieval function module in the retrieval system, thereby improving the retrieval efficiency.
EXAMPLE III
Based on the second embodiment, the difference lies in that the extraction method in the information extraction module is replaced, and a scientific and technological electric marketing integrated task system:
the electric power business hall collects feedback information of an electricity user through an electricity utilization information collection module and a user use condition feedback module in software, and the electric power business hall is combined with the software, wherein an electric power business hall APP is set in the electric power business hall, the APP comprises the electricity utilization information collection module and the user use condition feedback module, and the electricity utilization information collection module collects electricity utilization data of the user and stores the electricity utilization data into a terminal server of the electric power business hall so as to set an electricity utilization scene of the user;
meanwhile, the electricity utilization user can feed back the electricity utilization condition through a user use condition feedback module on the electric power business hall APP, the fed-back information and the electricity utilization data of the user are stored in a terminal server of the electric power business hall together, the electric power business hall is combined with hardware, a payment terminal is arranged in the business hall, the payment terminal is also provided with a user use condition feedback module, after the user inserts a card of a power grid and verifies the identity of the user, the problem encountered by the user in the electricity utilization process can be fed back, the requirement in the electricity utilization process can be fed back, and the fed-back information can be synchronously stored with the feedback information on the electric power business hall APP; similarly, the information fed back in the manual marketing window is manually recorded and then uploaded to the electric power marketing service end, and the electric power business hall collects the feedback new information of the electricity users through a payment terminal module and a manual marketing window module in hardware;
after the feedback information collected by the electric power marketing service room is uploaded to the electric power marketing service room, the service room collects the feedback information, extracts the electric power feedback problem which can be solved, generates an electric power marketing task and sends the electric power marketing task to the electric power marketing service room, and simultaneously all the feedback and collected information are stored in a memory arranged at the electric power marketing service room;
the processing of the information acquisition module on the text content information is similar to the function of an information processing module of a traditional text information retrieval system, the main purpose is to establish a text inverted index taking a word bank as a center, meanwhile, observation in preview is utilized, an online analysis tool is used for analysis, a json file is newly built in pycharm, data is stored and then a reformat code below the code is clicked, so that the content similarity calculation is conveniently carried out by using the retrieval function module in the retrieval system, the retrieval efficiency is improved, the marketing task generation module analyzes the processed information, the power consumption requirement of a user is obtained and a marketing task is generated, for example, the power consumption requirement is obtained from the information fed back by the user, and a corresponding marketing scheme is sent to a power business hall according to the requirement.
Example four
Based on the second embodiment, the difference lies in that the extraction method in the information extraction module is replaced, and a scientific and technological electric marketing integrated task system:
the electric power business hall collects feedback information of an electricity user through an electricity utilization information collection module and a user use condition feedback module in software, and the electric power business hall is combined with the software, wherein an electric power business hall APP is set in the electric power business hall, the APP comprises the electricity utilization information collection module and the user use condition feedback module, and the electricity utilization information collection module collects electricity utilization data of the user and stores the electricity utilization data into a terminal server of the electric power business hall so as to set an electricity utilization scene of the user;
meanwhile, the electricity utilization user can feed back the electricity utilization condition through a user use condition feedback module on the electric power business hall APP, the fed-back information and the electricity utilization data of the user are stored in a terminal server of the electric power business hall together, the electric power business hall is combined with hardware, a payment terminal is arranged in the business hall, the payment terminal is also provided with a user use condition feedback module, after the user inserts a card of a power grid and verifies the identity of the user, the problem encountered by the user in the electricity utilization process can be fed back, the requirement in the electricity utilization process can be fed back, and the fed-back information can be synchronously stored with the feedback information on the electric power business hall APP; similarly, the information fed back in the manual marketing window is manually recorded and then uploaded to the electric power marketing service end, and the electric power business hall collects the feedback new information of the electricity users through a payment terminal module and a manual marketing window module in hardware;
after the feedback information collected by the electric power marketing service room is uploaded to the electric power marketing service room, the service room collects the feedback information, extracts the electric power feedback problem which can be solved, generates an electric power marketing task and sends the electric power marketing task to the electric power marketing service room, and simultaneously all the feedback and collected information are stored in a memory arranged at the electric power marketing service room;
the processing of the text content information by the information acquisition module is similar to the function of an information processing module of a traditional text information retrieval system, the main purpose is to establish a text inverted index taking a word stock as a center, meanwhile, the regular expression is used for extracting the feedback data information, a regular character string is formed by using a plurality of specific characters defined in advance and the combination of the specific characters, the regular character string is used for expressing a filtering logic of the character string, so that the calculation of the content similarity is convenient to use a retrieval function module in a retrieval system, thereby improving the retrieval efficiency, the marketing task generation module obtains the power consumption demand of the user and generates the marketing task by analyzing the processed information, for example, and acquiring the power utilization requirement in the information fed back by the user, and sending a corresponding marketing scheme to the power business hall according to the requirement.
While certain exemplary embodiments of the present invention have been described above by way of illustration only, it will be apparent to those of ordinary skill in the art that the described embodiments may be modified in various different ways without departing from the spirit and scope of the invention. Accordingly, the drawings and description are illustrative in nature and should not be construed as limiting the scope of the invention.
Claims (7)
1. The utility model provides a task system is synthesized in science and technology electric power marketing which characterized in that: the system comprises an electric power marketing service terminal and an electric power business hall;
the electric power marketing service end further comprises: the system comprises an information acquisition module, an information extraction module, an information processing module and a marketing task generation module; and, electric power business office still includes: the system comprises a power utilization information collection module, a user use condition feedback module, a payment terminal module and a manual marketing window module.
Wherein, according to above, still include the operation flow of task system is synthesized in science and technology electric power marketing:
s1: the electric power business hall collects the feedback information of the electricity utilization users through an electricity utilization information collection module and a user use condition feedback module in the software;
s2: the electric power business hall collects feedback new information of the electricity users through a payment terminal module and a manual marketing window module in hardware;
s3: after the feedback information collected by the electric power business hall is uploaded to the electric power marketing server, the server collects the feedback information, extracts the electric power feedback problem which can be solved, generates an electric power marketing task and sends the electric power marketing task to the electric power business hall.
2. The technical electric marketing integrated task system according to claim 1, wherein: the electric power business hall combines software, wherein an electric power business hall APP is set in the electric power business hall, the APP comprises an electricity utilization information collection module and a user use condition feedback module, and the electricity utilization information collection module collects electricity utilization data of a user and stores the electricity utilization data into a terminal server of the electric power business hall so as to set an electricity utilization scene of the user; and meanwhile, the electricity utilization user can feed back the electricity utilization condition through the user use condition feedback module on the electric power business hall APP, and the fed-back information and the electricity utilization data of the user are stored together in the terminal server of the electric power business hall.
3. The technical electric marketing integrated task system according to claim 1, wherein: the electric power business hall is combined with hardware, a payment terminal is arranged in the business hall, a user use condition feedback module is also arranged on the payment terminal, after a user inserts a card of a power grid and verifies the identity of the user, problems encountered by the user in the power utilization process can be fed back, the requirement in the power utilization process is fed back, and the feedback information can be synchronously stored with the feedback information on the APP of the electric power business hall; similarly, the information fed back in the manual marketing window is manually copied and then uploaded to the electric power marketing server.
4. The technical electric marketing integrated task system according to claim 1, wherein: the electric power marketing server is provided with a memory.
5. The technical electric marketing integrated task system according to claim 1, wherein: the information acquisition module has the advantages that the processing of the text content information is similar to the function of an information processing module of a traditional text information retrieval system, and the main purpose is to establish a text inverted index taking a word stock as a center, so that the content similarity can be calculated conveniently by using the retrieval function module in the retrieval system, and the retrieval efficiency is improved.
6. The technical electric marketing integrated task system according to claim 1, wherein: the marketing task generation module analyzes the processed information, acquires the power consumption requirement of the user and generates a marketing task, for example, acquires the power consumption requirement in the information fed back by the user, and sends a corresponding marketing scheme to the power business hall according to the requirement.
7. The technical electric marketing integrated task system according to claim 1, wherein: the information extraction in the information extraction module aims at converting text information into structured information.
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