CN114844991A - Real-time recording device for call center outbound - Google Patents

Abstract

The invention discloses a real-time recording device for an outbound call of a call center, and relates to the technical field of communication equipment. This calling center exhales real-time recording device outward, including the device body with install the display screen at device body side surface, the radio reception mouth has been seted up to the device body side surface of display screen top, the microphone is installed to the inner wall of radio reception mouth, protection machanism is installed to the inner wall of radio reception mouth in the microphone outside for prevent that the microphone from being damaged by dust and steam in the air, a side surface mounting of protection machanism has induction control mechanism, device body one side surface mounting has operating system. The moving plate is driven by the magnetic shaft to move synchronously, so that the first fixed contact also moves to the mounting groove, when a security guard speaks, sound waves vibrate air, the vibration tuning fork is driven to vibrate synchronously, the first moving contact and the first fixed contact are driven to contact with each other, and the recording module automatically starts recording after a circuit is switched on.

Description

Real-time recording device for call center outbound

Technical Field

The invention relates to the technical field of communication equipment, in particular to a real-time recording device for an outbound call of a call center.

Background

Call centers, also known as customer service centers, originated in the 30's of the 20 th century, where the user's calls were initially transferred to answering stations or experts. The computer communication technology is usually used to process telephone queries from enterprises and customers, and particularly has the capability of simultaneously processing a large number of incoming calls and a calling number display, so that incoming calls can be automatically distributed to persons with corresponding skills for processing, and all incoming call information can be recorded and stored.

Along with the improvement of the living standard of residents, the management of a community is more and more standard and rigorous, security personnel need to be arranged to patrol the community environment during property management, an outbound device needs to be equipped to keep contact with a property management center during patrol, but the existing system outbound device carries out remote communication and communication through a loudspeaker in a sound hole during calling, but the sound hole part is usually and directly exposed to the outside, so that the invasion of an external water source is easily caused, the sound transmission of the sound hole is further influenced, the system outbound device does not have a sound recording function, and the recording cannot be carried out when an emergency occurs.

Disclosure of Invention

Solves the technical problem

Aiming at the defects of the prior art, the invention provides a real-time recording device for calling out from a call center, which solves the problems that the existing system calling out device carries out remote communication and communication through a loudspeaker in a sound hole when calling, but the sound hole part is usually directly exposed outside, so that the invasion of an external water source is easily caused, the sound transmission of the sound hole is further influenced, the recording function is not provided, and the recording cannot be carried out when an emergency occurs.

Technical scheme

In order to achieve the purpose, the invention is realized by the following technical scheme: the utility model provides a call center exhales real-time recording device outward, includes the device body and installs the display screen at device body side surface, the radio reception mouth has been seted up to the device body side surface of display screen top, the microphone is installed to the inner wall of radio reception mouth, protection machanism is installed to the radio reception mouth inner wall in the microphone outside for prevent that the microphone from being damaged by dust and steam in the air, a side surface mounting of protection machanism has induction control mechanism for control automatic recording, device body one side surface mounting has operating system, is used for control regulation protection machanism.

As a preferred technical scheme of the invention, the top end surface of the device body is provided with a signal antenna, the top end surface of the device body at one side of the signal antenna is provided with a power supply button, the surface of one side of the device body below the display screen is provided with a plurality of dialing keys, and a security guard can carry the device body at any time, is in wireless connection with a call center through the signal antenna and then checks information data through the display screen.

As a preferred technical scheme of the invention, the protection mechanism comprises a protection baffle and a connecting assembly, the outer side surface of the microphone is provided with a dustproof filter plate, the protection baffle is movably arranged on the inner wall of the sound receiving port on the outer side of the dustproof filter plate, and the connecting assembly is arranged on the outer side surface of the protection baffle.

As a preferred technical scheme of the invention, the connecting component comprises a magnetic shaft and an electromagnet, a movable long groove is arranged in the device body, one side of the movable long groove extends to the radio receiver, the magnetic shaft is movably arranged on the inner wall of the movable long groove, the magnetic shaft is connected on the outer side surface of the protective baffle, a return spring is connected between the magnetic shaft and the inner wall of the movable long groove, the electromagnet is arranged in the device body on one side of the magnetic shaft, the electromagnet is electrified and has magnetism after a circuit is connected, the magnetism of the electromagnet on the surface corresponding to the magnetic shaft is opposite, and a magnetic repulsive force is generated between the electromagnet and the magnetic shaft, therefore, the magnetic shaft is pushed to move along the movable long groove, the return spring is compressed, the protective baffle is driven to move from the sound receiving port to the mounting groove, the microphone is exposed, a security guard speaks towards the sound receiving port, and the security guard receives a voice signal through the microphone so as to be in contact with the outbound center.

As a preferred technical scheme of the invention, the induction control mechanism comprises a movable assembly and an induction assembly, a mounting groove is formed in the device body on one side of the radio port, a recording module is mounted at the bottom end of the inner wall of the mounting groove, the movable assembly is mounted on the surface of the bottom end of the magnetic shaft, and the induction assembly is mounted on the inner wall of the mounting groove.

As a preferred technical solution of the present invention, the movable assembly includes a movable plate and a first fixed contact, the movable plate is mounted on a bottom surface of the magnetic shaft, the first fixed contact is connected to a side surface of the movable plate, the first fixed contact is electrically connected to a power supply, and the magnetic shaft drives the movable plate to move synchronously, so that the first fixed contact also moves to the mounting groove.

As a preferred technical scheme of the present invention, the sensing assembly includes a vibration tuning fork and a first moving contact, a flexible connection section is installed at the bottom end of the inner wall of the installation groove, the vibration tuning fork is installed on the top end surface of the flexible connection section, the first moving contact is installed on the outer side surface of the vibration tuning fork, the first moving contact is electrically connected to the recording module, when a security guard speaks, sound waves vibrate air, so as to drive the vibration tuning fork to vibrate synchronously, the first moving contact is driven to contact with the first fixed contact, the first moving contact is electrically connected to the recording module, the recording module starts recording automatically after a circuit is connected, and an effect of recording in real time when the security guard speaks is achieved.

As a preferred technical scheme of the invention, the operating system comprises a primary control assembly and a secondary control assembly, a limiting groove is formed in the surface of one side of the device body, the primary control assembly is installed on the inner wall of the limiting groove, an induction groove is formed in the device body on one side of the limiting groove, and the secondary control assembly is installed on the inner wall of the induction groove.

As a preferred technical scheme of the present invention, the primary control assembly includes a movable shaft and a limiting block, the movable shaft is movably mounted on an inner wall of the limiting groove, one end of the movable shaft extends to an outer surface of the device body, the limiting block is mounted on a surface of a terminal of the movable shaft on the outer side of the device body, an induction push plate is mounted at the other terminal of the movable shaft, a second moving contact is mounted on a surface of one side of the induction push plate, and the second moving contact is electrically connected to a power supply.

As a preferred technical scheme of the invention, the secondary control assembly comprises a flexible plate and a second fixed contact, a connecting piece is arranged on the inner wall of the induction groove, the flexible plate is arranged on the outer side surface of the connecting piece, the second fixed contact is arranged on one side surface of the connecting piece, the second fixed contact is electrically connected to the electromagnet, a third fixed contact is arranged on the inner wall of the induction groove below the flexible plate and electrically connected to the recording module, when a security guard is inconvenient to speak, the limiting block can be continuously pressed, so that the movable pulling shaft continuously moves along the limiting groove, the induction push plate is continuously pushed to the induction groove, the induction push plate and the flexible plate are staggered, the second moving contact is in contact with the third fixed contact, the third fixed contact is electrically connected to the recording module, the recording module automatically starts recording after the circuit is switched on, and real-time recording can be continuously carried out when an security worker is inconvenient to speak.

Advantageous effects

The invention has the following beneficial effects:

(1) the call center outbound real-time recording device is close to the flexible plate gradually through the induction push plate, so that a second moving contact is connected with a second fixed contact, the second fixed contact is electrically connected to the electromagnet, the electromagnet is electrified to have magnetism after a circuit is switched on, the magnetism of the electromagnet on the corresponding surface of the magnetic shaft is opposite, and a magnetic repulsive force is generated between the electromagnet and the magnetic shaft, so that the magnetic shaft is pushed to move along the movable long groove, a reset spring is compressed to drive the protective baffle to move from the radio port to the mounting groove, a microphone is exposed, a security guard speaks towards the radio port, and the security guard receives a voice signal through the microphone so as to be in contact with an outbound center.

(2) This calling center exhales real-time recording device outward, the magnetic shaft drives movable plate synchronous motion for first certain contact also removes to mounting groove department, security personnel is when speaking, and the sound wave makes the air vibration, thereby drives vibration tuning fork synchronous vibration, drives first moving contact and first certain contact and contacts each other, first moving contact electric connection to recording module makes recording module automatic start recording behind the switch-on circuit, has realized when security personnel speaks, can carry out the effect of recording in real time.

(3) This calling center exhales real-time recording device outward, when the inconvenient speaking of security personnel, can continue to press the stopper, make to remove and take out the axle and continue to remove along the spacing groove, will respond to the push pedal and continue to promote to the induction groove, make response push pedal and flexbile plate stagger, the contact is decided with the third to the second moving contact, and the third is decided contact electric connection to recording module, makes the recording module automatic start recording behind the switch-on circuit, also can continuously carry out real-time recording when the inconvenient speaking of security personnel.

Of course, it is not necessary for any product in which the invention is practiced to achieve all of the above-described advantages at the same time.

Drawings

FIG. 1 is a schematic view of the overall front external structure of the present invention;

FIG. 2 is a schematic view of the overall backside external structure of the present invention;

FIG. 3 is a schematic view of the internal structure of the device body according to the present invention;

FIG. 4 is a schematic view of the internal structure of the protection mechanism of the present invention;

FIG. 5 is a schematic diagram of the internal structure of the induction control mechanism according to the present invention;

FIG. 6 is a schematic view of the structure of portion A of FIG. 5 according to the present invention;

FIG. 7 is a diagram illustrating an internal structure of an operating system according to the present invention;

FIG. 8 is a schematic view of the structure of portion B of FIG. 7 according to the present invention.

In the figure, 1, an apparatus body; 2. a display screen; 3. a radio port; 4. a microphone; 5. a signal antenna; 6. a power button; 7. dialing keys; 8. a dustproof filter plate; 9. a protective baffle; 10. a movable long slot; 11. a magnetic shaft; 12. a return spring; 13. an electromagnet; 14. mounting grooves; 15. a recording module; 16. moving the plate; 17. a first fixed contact; 18. a flexible connecting section; 19. vibrating a tuning fork; 20. a first moving contact; 21. a limiting groove; 22. an induction tank; 23. moving the drawing shaft; 24. a limiting block; 25. a sensing push plate; 26. a second moving contact; 27. a connecting member; 28. a flexible board; 29. a second fixed contact; 30. and a third fixed contact.

Detailed Description

The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

In the description of the present invention, it is to be understood that the terms "opening," "upper," "lower," "thickness," "top," "middle," "length," "inner," "peripheral," and the like are used in an orientation or positional relationship that is merely for convenience in describing and simplifying the description, and do not indicate or imply that the referenced component or element must have a particular orientation, be constructed and operated in a particular orientation, and thus should not be considered as limiting the present invention.

Referring to fig. 1 to 8, an embodiment of the present invention provides a technical solution: the utility model provides a call center exhales real-time recording device outward, include device body 1 and install the display screen 2 at 1 side surface of device body, radio reception mouth 3 has been seted up to 1 side surface of device body above display screen 2, microphone 4 is installed to the inner wall of radio reception mouth 3, protection machanism is installed to the 3 inner walls of radio reception mouth in the microphone 4 outside, be used for preventing that microphone 4 from being damaged by dust and steam in the air, a side surface mounting of protection machanism has induction control mechanism, be used for controlling automatic recording, 1 side surface mounting of device body has operating system, be used for control regulation protection machanism.

Specifically, 1 top surface mounting of device body has signal antenna 5, and 1 top surface mounting of device body of signal antenna 5 one side has power button 6, and 1 one side surface mounting of device body of display screen 2 below has a plurality of dialing button 7, and security personnel can carry device body 1 at any time, through signal antenna 5 and call center wireless connection, then look over information data through display screen 2.

Further, the protection mechanism includes protection baffle 9 and coupling assembling, and the outside surface mounting of microphone 4 has dustproof filter plate 8, and protection baffle 9 movable mounting is in the 3 inner walls departments of the radio reception mouth in the dustproof filter plate 8 outside, and dustproof filter plate 8 prevents to have the dust to get into in the microphone 3, and coupling assembling installs the outside surface at protection baffle 9.

Further, the connecting assembly comprises a magnetic shaft 11 and an electromagnet 13, a movable long groove 10 is formed in the device body 1, one side of the movable long groove 10 extends to the radio receiver 3, the magnetic shaft 11 is movably installed on the inner wall of the movable long groove 10, the magnetic shaft 11 is connected to the outer side surface of the protective baffle 9, a return spring 12 is connected between the magnetic shaft 11 and the inner wall of the movable long groove 10, the electromagnet 13 is installed in the device body 1 on one side of the magnetic shaft 11, the electromagnet 13 is electrified to have magnetism after a circuit is connected, the magnetism of the electromagnet 13 opposite to that of the magnetic shaft 11 is switched on, and magnetic repulsive force is generated between the electromagnet 13 and the magnetic shaft 11, thereby pushing the magnetic shaft 11 to move along the movable elongated slot 10, so that the return spring 12 is compressed to expose the microphone 4, and the security guard speaks to the sound receiving port 3 and receives the voice signal through the microphone 4 to communicate with the outbound center.

Further, induction control mechanism includes movable assembly and response subassembly, the mounting groove 14 has been seted up to the device body 1 inside of radio reception mouth 3 one side, recording module 15 is installed to the inner wall bottom of mounting groove 14, movable assembly installs the bottom surface at magnetic axis 11, the response unit mount is in mounting groove 14 inner wall department, movable assembly includes movable plate 16 and first certain contact 17, movable plate 16 installs the bottom surface at magnetic axis 11, first certain contact 17 is connected at a side surface of movable plate 16, first certain contact 17 electric connection is to power supply, magnetic axis 11 drives movable plate 16 synchronous motion, make first certain contact 17 also remove to mounting groove 14 department.

Further, the response subassembly includes vibration tuning fork 19 and first moving contact 20, flexible linkage section 18 is installed to the inner wall bottom of mounting groove 14, vibration tuning fork 19 installs the top surface at flexible linkage section 18, first moving contact 20 installs the outside surface at vibration tuning fork 19, first moving contact 20 electric connection to recording module 15, security personnel is when speaking, the sound wave makes the air vibration, thereby drive vibration tuning fork 19 synchronous oscillation, drive first moving contact 20 and first certain contact 17 mutual contact, first moving contact 20 electric connection to recording module 15, make recording module 15 automatic start recording behind the switch-on circuit, realized when security personnel speaks, can carry out the effect of recording in real time.

Further, the operating system comprises a primary control component and a secondary control component, a limit groove 21 is formed in the surface of one side of the device body 1, the primary control component is installed on the inner wall of the limit groove 21, a sensing groove 22 is formed in the device body 1 on one side of the limit groove 21, the secondary control component is installed on the inner wall of the sensing groove 22, the primary control component comprises a movable drawing shaft 23 and a limit block 24, the movable drawing shaft 23 is movably installed on the inner wall of the limit groove 21, one end of the movable drawing shaft 23 extends to the surface of the outer side of the device body 1, the limit block 24 is installed on the surface of the tail end of the movable drawing shaft 23 on the outer side of the device body 1, when a security guard encounters an emergency in the patrol process and needs to exhale to contact the call center, the limit block 24 is pressed by a thumb to push the movable drawing shaft 23 to move along the limit groove 21, so as to drive the sensing push plate 25 to move into the sensing groove 22, the other end of the movable pulling shaft 23 is provided with a sensing push plate 25, one side surface of the sensing push plate 25 is provided with a second movable contact 26, the second movable contact 26 is electrically connected to a power supply, the sensing push plate 25 gradually approaches the flexible plate 28, so that the second movable contact 26 is connected with a second fixed contact 29, and the second fixed contact 29 is electrically connected to the electromagnet 13.

Further, the secondary control assembly comprises a flexible plate 28 and a second fixed contact 29, a connecting piece 27 is installed on the inner wall of the sensing slot 22, the flexible plate 28 is installed on the outer side surface of the connecting piece 27, the second fixed contact 29 is installed on one side surface of the connecting piece 27, the second fixed contact 29 is electrically connected to the electromagnet 13, a third fixed contact 30 is installed on the inner wall of the sensing slot 22 below the flexible plate 28, the third fixed contact 30 is electrically connected to the recording module 15, when a security guard is inconvenient to speak, the limiting block 24 can be continuously pressed, so that the movable pulling shaft 23 continuously moves along the limiting groove 21, the sensing push plate 25 is continuously pushed towards the sensing groove 22, the sensing push plate 25 and the flexible plate 28 are staggered, the second moving contact 26 is in contact with the third fixed contact 30, the recording module 15 automatically starts recording after the circuit is switched on, and real-time recording can be continuously performed when security personnel are inconvenient to speak.

When the device is used (working), a security guard can carry the device body 1 at any time, the device body is in wireless connection with a call center through the signal antenna 5, then information data is checked through the display screen 2, when the security guard encounters an emergency in a patrol process and needs to call out to contact the call center, a thumb is pressed on the limiting block 24 to push the movable drawing shaft 23 to move along the limiting groove 21, and therefore the induction push plate 25 is driven to move into the induction groove 22;

the sensing push plate 25 gradually approaches the flexible plate 28, so that the second moving contact 26 is connected with the second fixed contact 29, the second fixed contact 29 is electrically connected to the electromagnet 13, the electromagnet 13 is electrified to have magnetism after a circuit is switched on, the magnetism of the electromagnet 13 corresponding to the magnetic shaft 11 is opposite, and a magnetic repulsive force is generated between the electromagnet 13 and the magnetic shaft 11, so that the magnetic shaft 11 is pushed to move along the movable long groove 10, the reset spring 12 is compressed, the protective baffle 9 is driven to move from the radio port 3 to the mounting groove 14, the microphone 4 is exposed, a security guard speaks towards the radio port 3 and receives a voice signal through the microphone 4 so as to be connected with the outbound center;

the magnetic shaft 11 drives the moving plate 16 to move synchronously, so that the first fixed contact 17 also moves to the mounting groove 14, when a security guard speaks, sound waves enable air to vibrate, so that the vibrating tuning fork 19 is driven to vibrate synchronously, the first moving contact 20 is driven to be in contact with the first fixed contact 17, the first moving contact 20 is electrically connected to the recording module 15, the recording module 15 automatically starts recording after a circuit is switched on, and the effect of recording in real time when the security guard speaks is achieved;

when the security personnel are inconvenient to speak, the limiting block 24 can be continuously pressed, so that the movable pulling shaft 23 continuously moves along the limiting groove 21, the sensing push plate 25 is continuously pushed to the sensing groove 22, the sensing push plate 25 is staggered with the flexible plate 28, the second movable contact 26 is in contact with the third fixed contact 30, the third fixed contact 30 is electrically connected to the recording module 15, the recording module 15 automatically starts recording after the circuit is switched on, and real-time recording can be continuously performed when the security personnel are inconvenient to speak.

It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus.

The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise embodiments disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.

Claims (10)

1. The utility model provides a call center exhales real-time recording device outward, includes device body (1) and installs display screen (2) at device body (1) side surface, its characterized in that: radio reception mouth (3) have been seted up to device body (1) a side surface of display screen (2) top, microphone (4) are installed to the inner wall of radio reception mouth (3), protection machanism is installed to radio reception mouth (3) inner wall in the microphone (4) outside for prevent that microphone (4) from being damaged by dust and steam in the air, a side surface mounting of protection machanism has induction control mechanism for control automatic recording, device body (1) a side surface mounting has operating system for control regulation protection machanism.

2. The call center outbound real-time recording device according to claim 1, wherein: the device is characterized in that a signal antenna (5) is installed on the surface of the top end of the device body (1), a power button (6) is installed on the surface of the top end of the device body (1) on one side of the signal antenna (5), and a plurality of dialing keys (7) are installed on the surface of one side of the device body (1) below the display screen (2).

3. The call center outbound real-time recording device according to claim 1, wherein: protection machanism includes guard flap (9) and coupling assembling, and the outside surface mounting of microphone (4) has dustproof filter plate (8), and guard flap (9) movable mounting is in the radio reception mouth (3) inner wall department in dustproof filter plate (8) outside, and coupling assembling installs the outside surface at guard flap (9).

4. The call center outbound real-time recording device according to claim 3, wherein: the connecting assembly comprises a magnetic shaft (11) and an electromagnet (13), a movable long groove (10) is formed in the device body (1), one side of the movable long groove (10) extends to the position of the sound receiving opening (3), the magnetic shaft (11) is movably installed on the inner wall of the movable long groove (10), the magnetic shaft (11) is connected to the outer side surface of the protective baffle (9), a return spring (12) is connected between the magnetic shaft (11) and the inner wall of the movable long groove (10), and the electromagnet (13) is installed in the device body (1) on one side of the magnetic shaft (11).

5. The call center outbound real-time recording device according to claim 1, wherein: the induction control mechanism comprises a movable assembly and an induction assembly, a mounting groove (14) is formed in the device body (1) on one side of the radio port (3), a recording module (15) is installed at the bottom end of the inner wall of the mounting groove (14), the movable assembly is installed on the bottom surface of the magnetic shaft (11), and the induction assembly is installed on the inner wall of the mounting groove (14).

6. The call center outbound real-time recording device according to claim 5, wherein: the movable assembly comprises a movable plate (16) and a first fixed contact (17), the movable plate (16) is installed on the bottom end surface of the magnetic shaft (11), the first fixed contact (17) is connected to one side surface of the movable plate (16), and the first fixed contact (17) is electrically connected to a power supply.

7. The call center outbound real-time recording device according to claim 5, wherein: the sensing assembly comprises a vibration tuning fork (19) and a first moving contact (20), a flexible connecting section (18) is installed at the bottom end of the inner wall of the installation groove (14), the vibration tuning fork (19) is installed on the top end surface of the flexible connecting section (18), the first moving contact (20) is installed on the outer side surface of the vibration tuning fork (19), and the first moving contact (20) is electrically connected to the recording module (15).

8. The call center outbound real-time recording device according to claim 1, wherein: operating system includes one-level control assembly and second grade control assembly, and spacing groove (21) have been seted up to device body (1) side surface, and one-level control assembly installs in the inner wall department of spacing groove (21), and induction tank (22) have been seted up to device body (1) inside of spacing groove (21) one side, and second grade control assembly installs in the inner wall department of induction tank (22).

9. The call center outbound real-time recording device according to claim 8, wherein: the primary control assembly comprises a movable drawing shaft (23) and a limiting block (24), the movable drawing shaft (23) is movably mounted on the inner wall of a limiting groove (21), one end of the movable drawing shaft (23) extends to the outer side surface of the device body (1), the limiting block (24) is mounted on the end surface of the movable drawing shaft (23) on the outer side of the device body (1), a sensing push plate (25) is mounted at the other end of the movable drawing shaft (23), a second moving contact (26) is mounted on the surface of one side of the sensing push plate (25), and the second moving contact (26) is electrically connected to a power supply.

10. The call center outbound real-time recording device according to claim 8, wherein: the secondary control assembly comprises a flexible plate (28) and a second fixed contact (29), a connecting piece (27) is installed at the inner wall of the induction groove (22), the flexible plate (28) is installed on the outer side surface of the connecting piece (27), the second fixed contact (29) is installed on one side surface of the connecting piece (27), the second fixed contact (29) is electrically connected to the electromagnet (13), a third fixed contact (30) is installed at the inner wall of the induction groove (22) below the flexible plate (28), and the third fixed contact (30) is electrically connected to the recording module (15).

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