CN114819605A

CN114819605A - Management task processing method and device, electronic equipment and storage medium

Info

Publication number: CN114819605A
Application number: CN202210426237.0A
Authority: CN
Inventors: 文鲜明; 肖鸣珂; 邢建伟
Original assignee: Shanghai Mingsheng Pinzhi Artificial Intelligence Technology Co ltd
Current assignee: Shanghai Mingsheng Pinzhi Artificial Intelligence Technology Co ltd
Priority date: 2022-04-21
Filing date: 2022-04-21
Publication date: 2022-07-29

Abstract

The application provides a management task processing method, a management task processing device, electronic equipment and a storage medium, wherein the method comprises the following steps: responding to a management task creating instruction of the store to be checked by the target management terminal, and creating a management task of the store to be checked; responding to an issuing instruction of the target management terminal aiming at the management task, and sending the management task to the target execution terminal; receiving a checking result sent by a target execution terminal; the content to be rectified and modified of the store to be checked, which is generated based on the checking result, is sent to a target responsibility terminal distributed to the store to be checked; forwarding the rectification result sent by the target responsibility terminal to the target execution terminal; receiving approval information of the rectification result sent by a target execution terminal; and when the approval information indicates that the approval is passed, the completion information of the management task is synchronized to the target management terminal, the target execution terminal and the target responsibility terminal. The method optimizes the management process and improves the management efficiency.

Description

Management task processing method and device, electronic equipment and storage medium

Technical Field

The application relates to the technical field of store inspection, in particular to a management task processing method and device, electronic equipment and a storage medium.

Background

A chain of businesses faces a number of management issues in the chain of stores, standardization development, such as: how to manage according to a uniform standard, how to urge to correct, how to count the commonalities and characteristics of various stores, and how to adjust a management scheme according to the commonalities and characteristics of various stores.

The inventor finds in research that in the prior art, a to-be-inspected store is usually communicated with an inspector through a telephone or mail mode, the inspector inspects the to-be-inspected store in the store through a video playback mode and the like through personal experience, inspection contents are automatically judged according to the experience of the inspector and cannot be generated in a standardized mode, so that the inspection contents cannot highlight the problem of each to-be-inspected store, the video playback inspection mode has poor timeliness, and various management problems such as difficulty in statistics of connection of various processes such as task distribution, inspection and inspection result feedback cannot be realized, namely, efficient management of each store cannot be realized.

Disclosure of Invention

In view of the above, an object of the present application is to provide a method, an apparatus, an electronic device and a storage medium for processing a management task, so as to optimize a management process and improve management efficiency.

In a first aspect, an embodiment of the present application provides a management task processing method, which is applied to a server, and the method includes:

responding to a management task creating instruction of a target management terminal aiming at a store to be checked, and creating a management task aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

responding to an issuing instruction of the target management terminal aiming at the management task, and sending the management task to a target execution terminal;

receiving a checking result sent by the target execution terminal; the target execution terminal is generated after the target execution user performs the inspection of the corresponding target inspection item on the store to be inspected according to the target inspection mode based on the target execution result;

sending the content to be rectified and modified aiming at the store to be checked, which is generated based on the checking result, to a target responsibility terminal distributed for the store to be checked;

forwarding the rectification result sent by the target responsibility terminal to the target execution terminal;

receiving approval information aiming at the rectification result and sent by the target execution terminal;

and when the approval information indicates that approval is passed, synchronizing completion information aiming at the management task to the target management terminal, the target execution terminal and the target responsibility terminal.

In a possible embodiment, the sending the content to be modified for the store to be checked, which is generated based on the checking result, to the target responsible terminal allocated to the store to be checked, includes:

judging the inspection type of each target inspection item;

for each inspection type, determining inspection information used for indicating whether the inspection type is qualified or not according to the distribution condition of the inspection results of all target inspection items belonging to the inspection type, and taking unqualified inspection information as the content to be rectified and modified;

and the content to be rectified is displayed at the target responsibility terminal in the form of an analysis chart.

In one possible embodiment, the method further comprises:

acquiring evaluation information aiming at the store to be checked by using a data source crawling mode;

determining candidate inspection items for indicating that the store to be inspected has to be improved according to the evaluation information and/or the inspection result;

and updating the candidate checking items into the target checking template.

In one possible embodiment, the target inspection mode is determined by:

determining a target inspection mode aiming at the store to be inspected according to the attribute characteristics of the store to be inspected and/or the historical inspection mode aiming at the store to be inspected;

or, in response to a selection instruction of the target management terminal for the target inspection mode, determining the target inspection mode from a plurality of preset inspection modes or from inspection modes recommended by the server.

In a possible embodiment, when the target inspection mode is an inspection mode of field inspection, the method further includes:

after receiving a task execution instruction triggered by the target execution terminal, sending a position positioning instruction to the target execution terminal;

receiving positioning data obtained when the target execution terminal positions the position of the target execution terminal based on the position positioning instruction;

judging whether the positioning data is located in an inspection area set for the store to be inspected;

and if the positioning data is not positioned in the inspection area, sending reminding information for reminding that the positioning data is not positioned in the inspection area to the target execution terminal.

In a feasible implementation, when the target check mode is a remote live check mode, the check result includes a video frame generated by the target execution terminal, wherein an operation interface of the target execution terminal includes a video live region and a display region of the target check item, and the display region configures a corresponding screenshot control for the target check item so that the target execution terminal intercepts the video frame at the current moment in the video live region in response to a trigger operation on the screenshot control.

In a possible embodiment, when the target inspection mode is a pre-inspection mode, the method further includes:

receiving a video stream shot by a camera device arranged in the store to be checked;

detecting whether a target object exists in the video stream by using an image detection model;

when the target object exists in the video stream, storing a video frame in which the target object exists in the video stream, and sending the video frame to the target execution terminal, so that the target execution terminal generates the check result based on the video frame.

In a second aspect, an embodiment of the present application provides a management task processing method, which is applied to a target management terminal, and the method includes:

responding to a management task creating operation of a target management user aiming at a store to be checked, and generating a management task creating instruction;

sending the management task creating instruction to a server so that the server creates a management task for the store to be checked according to the management task creating instruction; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

sending a distribution instruction of the management task generated by responding to the management task distribution operation of the to-be-inspected store by the target management user to a server so that the server sends the management task to a target execution terminal;

and executing a process of ending the management task after receiving completion information for the management task, wherein the completion information is sent by the server when approval information which is sent by the target execution terminal and used for indicating an adjustment result is approved, the adjustment result is generated by the server based on an inspection result sent by the target execution terminal, and the inspection result is generated by the target execution terminal based on an inspection result of a target inspection item which is corresponding to the store to be inspected and is performed by a target execution user according to the target inspection mode.

In a third aspect, an embodiment of the present application provides a management task processing method, which is applied to a target execution terminal, and the method includes:

receiving a management task sent by a server in response to a management task issuing instruction of a target management terminal aiming at a store to be checked; the management task is created by the server in response to a management task creation instruction of the target management terminal aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

responding to a trigger operation of a target execution user after the target execution user carries out the inspection of the corresponding target inspection item on the store to be inspected according to the target inspection mode, and generating an inspection result;

sending the checking result to a server so that the server generates a content to be rectified aiming at the store to be checked based on the checking result and sends the content to be rectified to a target responsibility terminal in the store to be checked;

responding to the approval operation of the target executive user for the received rectification result sent by the target responsibility terminal forwarded by the server, and generating approval information;

sending the approval information to a release server so that the server synchronizes completion information aiming at the management task to the target management terminal, the target execution terminal and the target responsibility terminal when the approval information indicates that the approval is passed;

and executing the process of ending the management task after receiving the completion information aiming at the management task.

transmitting item inspection data for the target inspection item to the server;

receiving a position positioning instruction which is sent by the server and aims at the project inspection data;

positioning the position of the user according to the position positioning instruction to obtain positioning data;

sending the positioning data to a server so that the server judges whether the positioning data is located in an inspection area set for the store to be inspected;

and receiving reminding information which is sent by the server and used for reminding that the positioning data are not in the checking area currently, wherein the reminding information is sent by the server when the positioning data are determined not to be in the checking area.

In a possible embodiment, when the target inspection mode is a remote live inspection mode, a screen of the target execution terminal includes a live area and a display area of the target inspection items, and in the display area, each target inspection item is configured with a corresponding screen capture control, and the method further includes:

responding to a confirmation operation of a target execution user on a screen capture control corresponding to an unsatisfactory target check item, and capturing a video frame obtained by a screen capture of the live broadcast area to take the video frame and the unsatisfactory target check item as check data;

and responding to task completion operation, and sending the inspection data to the server so that the server stores the inspection data.

In a fourth aspect, an embodiment of the present application provides a management task processing method, which is applied to a target responsibility terminal, and the method includes:

receiving content to be rectified and modified aiming at a store to be checked, which is sent by a server; the correction content is generated by the server based on a checking result of the store to be checked, which is sent by a target execution terminal, the checking result is generated after the target execution terminal checks the store to be checked according to a management task based on a target execution user, the management task comprises a target checking item generated based on a target checking template and a target checking mode matched with the target checking item, and the management task is created by the server in response to a management task creation instruction of the target management terminal for the store to be checked;

sending an rectification result aiming at the rectification content to the server, so that the server synchronizes completion information aiming at the management task to the target management terminal, the target execution terminal and the target responsibility terminal when determining that the approval information of the rectification result passes the approval;

and after receiving the completion information, executing a process for finishing the task corresponding to the content to be rectified.

In a fifth aspect, an embodiment of the present application provides a management task processing apparatus, residing in a server, the apparatus including:

the system comprises a first creating unit, a second creating unit and a monitoring unit, wherein the first creating unit is used for responding to a management task creating instruction of a target management terminal aiming at a store to be checked and creating a management task aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

the first sending unit is used for responding to a sending instruction of the target management terminal aiming at the management task and sending the management task to the target execution terminal;

a first receiving unit, configured to receive a check result sent by the target execution terminal; the target execution terminal is generated after the target execution terminal performs the corresponding target inspection item inspection on the store to be inspected according to the target inspection mode based on the target execution user;

a second sending unit, configured to send, to a target responsibility terminal allocated to the store to be checked, content to be rectified and modified for the store to be checked, which is generated based on the checking result;

a third sending unit, configured to forward, to the target execution terminal, the rectification result sent by the target responsible terminal;

a second receiving unit, configured to receive approval information for the rectification result sent by the target execution terminal;

and the first synchronization unit is used for synchronizing the completion information aiming at the management task to the target management terminal, the target execution terminal and the target responsibility terminal when the approval information indicates that the approval is passed.

In one possible embodiment, the second sending unit is configured to:

judging the inspection type of each target inspection item to which the target inspection item belongs;

In one possible embodiment, the apparatus further comprises:

the acquisition unit is used for acquiring evaluation information aiming at the store to be checked by utilizing a data source crawling mode;

a determination unit, configured to determine, according to the evaluation information and/or the inspection result, a candidate inspection item indicating that the store to be inspected has a candidate to be improved;

and the updating unit is used for updating the candidate checking items into the target checking template.

In one possible embodiment, the target inspection mode is determined by:

In one possible embodiment, the apparatus further comprises:

an eighth sending unit, configured to send a position locating instruction to the target execution terminal after receiving a task execution instruction triggered by the target execution terminal when the target inspection mode is an inspection mode of field inspection;

a fifth receiving unit, configured to receive positioning data obtained when the target execution terminal positions its own position based on the position positioning instruction;

the judging unit is used for judging whether the positioning data is positioned in an inspection area set for the store to be inspected;

and the reminding unit is used for sending reminding information for reminding that the positioning data is not in the checking area to the target execution terminal if the positioning data is not in the checking area.

In one possible embodiment, the apparatus further comprises:

a sixth receiving unit, configured to receive a video stream captured by an imaging device disposed in the store to be inspected, when the target inspection mode is a pre-inspection mode;

the detection unit is used for detecting whether a target object exists in the video stream or not by utilizing an image detection model;

and the first saving unit is used for saving the video frame with the target object in the video stream when the target object exists in the video stream, and sending the video frame to the target execution terminal so that the target execution terminal generates the check result based on the video frame.

In a sixth aspect, an embodiment of the present application provides a management task processing device, which resides in a target management terminal, and the device includes:

the system comprises a first generation unit, a second generation unit and a third generation unit, wherein the first generation unit responds to the management task creation operation of a target management user aiming at a store to be checked and generates a management task creation instruction;

the second creating unit is used for sending the management task creating instruction to a server so that the server creates a management task for the store to be checked according to the management task creating instruction; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

a fourth sending unit, configured to send, to a server, an issuing instruction of a management task generated in response to a management task issuing operation of the target management user for the store to be checked, so that the server sends the management task to a target execution terminal;

the first execution unit is configured to execute a process of ending the management task after receiving completion information for the management task, where the completion information is sent by the server when receiving that approval information sent by the target execution terminal and used to indicate an adjustment result is approved, the adjustment result is generated by the server based on an inspection result sent by the target execution terminal, and the inspection result is generated by the target execution terminal based on an inspection result that a target execution user inspects the store to be inspected for a corresponding target inspection item according to the target inspection mode.

In a seventh aspect, an embodiment of the present application provides a management task processing apparatus, which resides in a target execution terminal, and includes:

the third receiving unit is used for receiving the management task sent by the server in response to the management task issuing instruction of the target management terminal aiming at the store to be checked; the management task is created by the server in response to a management task creation instruction of the target management terminal aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

the second generation unit is used for responding to the trigger operation of a target execution user after the target execution user performs the check of the corresponding target check item on the store to be checked according to the target check mode and generating a check result;

a fifth sending unit, configured to send the inspection result to a server, so that the server generates, based on the inspection result, a content to be rectified for the store to be inspected, and sends the content to be rectified to a target responsibility terminal in the store to be inspected;

a third generating unit, configured to generate approval information in response to an approval operation performed by a target executive user for a received correction result sent by the target responsible terminal and forwarded by the server;

a sixth sending unit, configured to send the approval information to a release server, so that when the approval information indicates that the approval is passed, the server synchronizes completion information for the management task to the target management terminal, the target execution terminal, and the target responsibility terminal;

and the second execution unit is used for executing the process of finishing the management task after receiving the completion information aiming at the management task.

In one possible embodiment, the apparatus further comprises:

a ninth transmitting unit for transmitting item inspection data for the target inspection item to the server when the target inspection mode is an inspection mode of a field inspection;

a seventh receiving unit, configured to receive a position location instruction for the item inspection data sent by the server;

the positioning unit is used for positioning the position of the positioning unit according to the position positioning instruction to obtain positioning data;

a tenth sending unit, configured to send the positioning data to a server, so that the server determines whether the positioning data is located in an inspection area set for the store to be inspected;

an eighth receiving unit, configured to receive prompting information sent by the server to prompt that the positioning data is not located in the inspection area currently, where the prompting information is sent by the server when it is determined that the positioning data is not located in the inspection area.

In one possible embodiment, the apparatus further comprises:

the system comprises an intercepting unit, a display unit and a display unit, wherein the intercepting unit is used for responding to the confirmation operation of a target execution user on a screen capture control corresponding to an unsatisfactory target check item, carrying out screen capture on a video frame obtained by the live broadcast area and taking the video frame and the unsatisfactory target check item as check data;

and the second storage unit is used for responding to task completion operation and sending the check data to the server so as to enable the server to store the check data.

In an eighth aspect, an embodiment of the present application provides a management task processing apparatus, residing in a target responsibility terminal, where the apparatus includes:

the fourth receiving unit is used for receiving the content to be rectified and modified aiming at the store to be checked, which is sent by the server; the correction content is generated by the server based on a checking result of the store to be checked, which is sent by a target execution terminal, the checking result is generated after the target execution terminal checks the store to be checked according to a management task based on a target execution user, the management task comprises a target checking item generated based on a target checking template and a target checking mode matched with the target checking item, and the management task is created by the server in response to a management task creation instruction of the target management terminal for the store to be checked;

a seventh sending unit, configured to send an adjustment result for the adjustment content to the server, so that when the server determines that the approval information of the adjustment result passes the approval, the server synchronizes completion information for the management task to the target management terminal, the target execution terminal, and the target responsibility terminal;

and the third execution unit is used for executing the process of ending the task corresponding to the content to be rectified after receiving the completion information.

In a ninth aspect, an embodiment of the present application provides an electronic device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, where the processor implements the steps of the management task processing method when executing the computer program.

In a tenth aspect, embodiments of the present application provide a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the computer program performs the steps of the management task processing method described above.

The embodiment of the application completes a complete management process from management task creation to management task completion by responding to the instructions and data sent by the target management terminal, the target execution terminal and the target responsibility terminal, and comprises the following steps: creating a management task, issuing the management task, receiving a check result, generating a content to be rectified corresponding to the check result of the management task, issuing the content to be rectified, receiving the rectification result, and determining that the management task is completed according to the condition that the rectification result passes the approval. Compared with the prior art in which the inspection personnel perform inspection according to the experience of the inspection personnel and distribute the management tasks through the telephone mails and the like, the method and the system for managing the business processes have the advantages that the server schedules and distributes the business processes, so that the transparent and standardized management of the management tasks is realized, the optimization of the management processes is facilitated, and the management efficiency is improved.

In order to make the aforementioned objects, features and advantages of the present application more comprehensible, preferred embodiments accompanied with figures are described in detail below.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained from the drawings without inventive effort.

Fig. 1 shows a flowchart of a management task processing method provided in an embodiment of the present application.

Fig. 2 shows a flowchart of positioning during field inspection according to an embodiment of the present application.

Fig. 3 is a schematic flowchart illustrating a process of a management task processing platform for processing a management task according to an embodiment of the present application.

Fig. 4 shows a schematic structural diagram of a management task processing device according to an embodiment of the present application.

Fig. 5 shows a schematic structural diagram of an electronic device provided in an embodiment of the present application.

Detailed Description

In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it should be understood that the drawings in the present application are for illustrative and descriptive purposes only and are not used to limit the scope of protection of the present application. Additionally, it should be understood that the schematic drawings are not necessarily drawn to scale. The flowcharts used in this application illustrate operations implemented according to some embodiments of the present application. It should be understood that the operations of the flow diagrams may be performed out of order, and steps without logical context may be performed in reverse order or simultaneously. One skilled in the art, under the guidance of this application, may add one or more other operations to, or remove one or more operations from, the flowchart.

In addition, the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. The components of the embodiments of the present application, generally described and illustrated in the figures herein, can be arranged and designed in a wide variety of different configurations. Thus, the following detailed description of the embodiments of the present application, presented in the accompanying drawings, is not intended to limit the scope of the claimed application, but is merely representative of selected embodiments of the application. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present application without making any creative effort, shall fall within the protection scope of the present application.

It should be noted that in the embodiments of the present application, the term "comprising" is used to indicate the presence of the features stated hereinafter, but does not exclude the addition of further features.

The embodiment of the application provides a management task processing method and device, an electronic device and a storage medium, which are described in the following through embodiments.

The expansion of enterprises is accompanied by the increase of chain stores, which causes a plurality of problems that the chain stores are difficult to be managed in a standardized way, such as how to manage according to a uniform standard, how to urge to correct, how to count the commonalities and characteristics of the various stores, and how to adjust a management scheme according to the commonalities and characteristics of the various stores.

In the prior art, the chain store is checked in a video playback mode, the conventional checking mode is high in store patrol cost, poor in effectiveness, and not transparent enough in management flow, and the butt joint of flow nodes is difficult to realize.

Based on this, aiming at the most urgent pain point of 'chain store difficult management' in the traditional chain catering management, the business process of information interaction of the executive terminal, the responsibility terminal and the management terminal is based on, so that the business process of the patrol store is clear, the problem is clear, and the approval of the rectification result is taken as the end of the task.

Fig. 1 is a flowchart illustrating a management task processing method provided in an embodiment of the present application, where the method is applied to a server, and the method includes the following steps:

step 101, responding to a management task creating instruction of a target management terminal aiming at a store to be checked, and creating a management task aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item.

Specifically, the target management terminal, the target execution terminal and the target responsibility terminal are respectively in communication connection with the server. The target management terminal, the target execution terminal and the target responsibility terminal all comprise graphical user interfaces, a user sets specific management tasks on the graphical user interfaces provided by the target management terminal, and the setting content comprises the following steps: store information of stores to be checked, a target checking template, a target checking project and a target checking mode are set, a management task creating instruction is triggered by setting a specific management task, and the set management task is sent to a server.

The store information comprises basic information such as store positions, store names and the like; the target check template may be one selected from a plurality of pre-stored check templates, or may be generated in real time according to one or more problem categories selected by a user, the problem categories representing problems to be checked in a store to be checked, for example: food safety problems, food problems, safety problems, pest and mouse damage prevention and control problems, store image problems, appearance and appearance instrument problems, tongue and groove propaganda problems, service flow problems, product stock problems and the like; each target inspection template comprises a plurality of inspection items, and a user can check all or part of the inspection items as target inspection items at a target management terminal; the target inspection mode is one of a plurality of inspection modes such as remote inspection, field inspection, random store inspection and the like.

And after receiving a management task creating instruction sent by the target management terminal, the server creates a management task based on the store to be checked according to the store information of the store to be checked, the target checking template, the target checking item and the target checking mode which are set in the management task creating instruction. When the target management terminal is set, a plurality of stores to be checked can be simultaneously set according to the same target check template and the same target check mode, different target check templates and/or different target check modes can be set for each store to be checked respectively, and an independent management task is generated for each checked store to be checked.

It should be noted that in the embodiment of the present application, a task name may also be set for the management task in the target management terminal, where the task name may be set by the user at will, or may be automatically generated by the server according to the information of the store to be checked; the task names can be the same or different and are used for associating or distinguishing different management tasks; and setting task time for the management task, wherein the task time can be a fixed time range or a dynamic time range, and when the task time is the time range, setting a start time and an end time. When a plurality of stores to be checked are simultaneously selected according to the same target checking template and the same target checking mode, the server automatically generates different management task names by combining the address information and the name information of each store to be checked.

And 102, responding to an issuing instruction of the target management terminal aiming at the management task, and sending the management task to a target execution terminal.

Specifically, the issued instruction includes a management task and a target execution terminal corresponding to each management task, an account of a target execution user who executes the management task is logged in the target service terminal, and the target execution user (that is, the target execution terminal) may be randomly determined by the server or specified by the user at the target management terminal. After receiving the issuing instruction sent by the target management terminal, the server sends the management task to the target execution terminal, so that the management task issued by the server is displayed to the target execution user through the target execution terminal.

103, receiving a checking result sent by the target execution terminal; the inspection result is generated by the target execution terminal after the target execution user inspects the corresponding target inspection items of the store to be inspected according to the target inspection mode based on the target execution user.

Specifically, the inspection result includes a score/evaluation for each target inspection item of the store to be inspected, the inspection result is that the target execution user inspects the store to be inspected according to a target inspection mode required in the management task after acquiring the management task at the target execution terminal, scores/evaluations are performed for each target inspection item according to the target inspection item specified in the target inspection template and the actual situation of the store to be inspected, an inspection result for the management task is obtained according to the score/evaluation of the store to be inspected on each target inspection item, and the inspection result is sent to the server through the target execution terminal.

The scoring/evaluation for each target inspection item may be performed by directly determining whether the target inspection item passes or fails based on a determination criterion corresponding to the target inspection item, or by scoring the target inspection item. For example, the target inspection items are: if the expired food exists, the item is marked to check whether the score/evaluation of the item is failed; if no expired food is present, the item is checked for a pass in the item's rating/score.

And 104, sending the content to be rectified and modified aiming at the store to be checked, which is generated based on the checking result, to a target responsibility terminal distributed for the store to be checked.

Specifically, a target responsibility terminal corresponding to each store to be checked is pre-allocated; each target responsibility terminal can correspond to one store to be checked or a plurality of stores to be checked, and the responsible person corresponding to each target responsibility terminal can be one or a plurality of persons.

After the server obtains the inspection result according to step 103, the server generates the content to be rectified for the store to be inspected according to the score/evaluation of each target inspection item corresponding to the store to be inspected in the inspection result, and sends the content to be rectified to the target responsibility terminal allocated to the store to be inspected, so that the target responsibility terminal rectifies the store to be inspected according to the content to be rectified after receiving the content to be rectified.

And 105, forwarding the rectification result sent by the target responsible terminal to the target execution terminal.

Specifically, after the target responsible terminal modifies the store to be checked according to the content to be modified, the target responsible terminal sends a modification result to the server, and the server forwards the received modification result to the target execution terminal, and displays the modification result in the target execution terminal. When the target responsibility terminal sends the rectification result, the validity of the rectification result can be verified by uploading pictures and videos.

And 106, receiving approval information aiming at the rectification result, which is sent by the target execution terminal.

Specifically, after the server forwards the rectification result to the target execution terminal in step 105, the target execution terminal checks the rectification result to generate approval information for the rectification result, where the approval information includes information about whether the rectification result is qualified, and the target execution terminal sends the approval information to the server.

When the rectification result is checked, the approval information can be obtained by directly carrying out approval according to the rectification result and the audio and video provided in the rectification result and used for verifying the validity of the rectification result, the approval information can be obtained by combining the online video and the rectification result, or the approval information can be obtained by carrying out the online inspection and the rectification result again to the store to be inspected. When the content to be rectified and modified comprises a plurality of items of content, the approval information comprises approval results obtained by respectively approving each item of content to be rectified and modified, namely the approval information comprises qualified/unqualified information corresponding to each item of rectified and modified content.

And 107, synchronizing the completion information aiming at the management task to the target management terminal, the target execution terminal and the target responsibility terminal when the approval information indicates that the approval is passed.

Specifically, after the approval information sent by the target execution terminal is obtained in step 106, when the approval information indicates that the approval is passed, the approval result is qualified, and when the approval information indicates that the approval is not passed, the approval result is wholly unqualified, or the approval result further contains the content to be approved, so that when the server determines that the approval is passed according to the approval information, the server determines that the management task is completed, and synchronizes the completion information of the management task to the target management terminal, the target execution terminal, and the target responsibility terminal, respectively.

Meanwhile, each terminal and each process are managed through the server, and tracing of each process node is facilitated.

It should be noted that, after receiving the inspection results and the approval information of the stores to be inspected, the embodiments of the present application may also count the inspection conditions of a plurality of stores to be inspected, and show the inspection conditions in a chart form at the target management terminal or other terminals. For example, the store that performs best, the store that performs worst, the average score for each store, the store that has a problem, the trend of the number of stores to be modified compared to the last inspection cycle, and the like may be determined from the inspection results. The target management terminal can adaptively adjust the issuing period or the checking strength of the management task according to the information.

In one possible embodiment, the step 104 is executed to transmit the content to be modified for the store to be checked, which is generated based on the checking result, to the target responsible terminal allocated to the store to be checked, through the steps 110 to 111.

Step 110, for each target inspection item, determining the inspection type to which the target inspection item belongs.

Specifically, the inspection type to which each target inspection item belongs is determined according to an inspection result generated by inspecting each target inspection item in the target inspection template.

Taking the store to be inspected as a restaurant store as an example, the inspection items include but are not limited to: the method comprises the following steps of (1) judging whether the management of the expiry date of the raw materials is invalid (the raw materials are not processed in the shelf life and are not processed in the proper way (labels are torn), intentionally replacing and tampering the expiry date of the raw materials, the unexpired materials are deteriorated, soured, mildewed and smelled), judging whether staff have working records when the health certificate is expired, hanging a shop business license in a striking place of a counter according to a copy element, a food operation license and a liquor commodity retail license by using a picture frame and needing to be within the valid period range, judging whether the materials in the shop are broken and not timely dialed, degrading the quality of the food materials due to unreasonable ordering, enabling the raw materials of a prepackaged product to be free of labels or not to be seen clearly, enabling the shop to have no expiry date card of the prefabricated materials, enabling the content of the expiry date card to be inconsistent with the standard requirement, judging whether a fire extinguisher is within the valid period and the like.

Taking a restaurant to be a store to be inspected as an example, each different inspection item belongs to a different inspection type, and the inspection type to which each inspection item belongs is predefined. In one possible embodiment, the examination types may be divided into: food safety, safety problems, pest and mouse damage prevention and control, store image, appearance and appearance instruments, tongue-and-groove propaganda, service flow, product stock and the like.

Alternatively, the examination types may be classified into: safety inspection items, key inspection items and operation standard failure items.

In the implementation of the present application, the inspection type to which each inspection item (including the target inspection item) belongs is defined in advance in the database, that is, the database stores the corresponding relationship between each inspection item and the inspection type, and the inspection type to which each target inspection item belongs is determined according to the corresponding relationship stored in the database.

Example 1, when the examination types are divided into: food safety, safety problems, pest and mouse damage prevention and control, store image, appearance instrument, tongue-and-groove propaganda, service flow, product stock and the like:

whether the management of the expiration date of the original material is invalid (intentionally replacing and tampering the expiration date of the raw material, and the unexpired material is deteriorated, soured, mildewed and has peculiar smell) and whether the staff has working records when the health certificate is expired, shop business licenses are hung in a striking place on a counter by a picture frame according to copy elements, food operation licenses and wine commodity retail licenses, and need to be in the range of the expiration date, the raw materials of the prepackaged product are not labeled or cannot be seen clearly, and the shop self-prepared material expiration date cards, the content of the expiration date cards and the standard requirements are not met, and other inspection items belong to food safety.

Whether the materials in the store are broken and not timely allocated is judged, and inspection items such as quality deterioration of the food materials and the like caused by unreasonable ordering belong to product stock.

Whether in the validity period and the pointer with the fire extinguisher in green region, whether placed other article and debris except that the fire extinguisher in the fire extinguisher case, whether the exit pilot lamp tablet of fleing safely normally lights, whether the emergency light is intact, whether the exit of fleing safely is unobstructed, whether pile in the passageway and put other article, whether the fire control lock remains the normal open state scheduling problem in business hours and belongs to the safety problem type.

Example 2, when the examination types are divided into: when the safety inspection project, the key inspection project and the operation standard failure project are carried out:

the method is characterized in that whether the management of the expiration date of the raw materials is invalid (the raw materials are not processed after the expiration date and are not processed properly (labels are torn down), the raw materials are intentionally replaced and tampered, the unexpired materials are deteriorated, soured, mildewed and smelly), whether staff have working records when the health certificate is expired, and whether shop business licenses are hung in striking places of counters according to copy elements, food operation licenses and wine commodity retail licenses by picture frames and need to be in the valid period range belong to operation standard invalid items.

Whether the materials in the store are broken and not timely allocated is judged, the quality of the food materials is poor due to unreasonable ordering, the raw materials of the prepackaged products are not labeled or cannot be seen clearly, and the self-prepared inspection items such as the material expiration date card, the content of the expiration date card and the standard requirement are not consistent belong to key inspection items.

Whether the fire extinguisher is in the validity period and the pointer is in green region, whether other article and debris except that the fire extinguisher has been placed in the fire extinguisher case, whether there is not washing tableware at night, whether the incomplete food platform has the residue, whether the tableware is directly placed subaerial, whether can provide standard supplier's qualification, the kitchen garbage contract, waste oil agreement (containing waste oil standing book), the standing book is and is typeeed food safety and is traceed back to system and daily morning and examine the record, whether the export of fleing safely instructs the lamp tablet to normally light, whether the emergency light is intact, whether the export of fleing safely is unobstructed, whether pile other article in the passageway, whether the fire door lock keeps inspection items such as open state to belong to in the safety inspection item in business period.

Step 111, determining, for each inspection type, inspection information indicating whether the inspection type is qualified or not according to a distribution of inspection results of each target inspection item belonging to the inspection type, so as to use the unqualified inspection information as the content to be rectified and modified; and the content to be rectified is displayed at the target responsibility terminal in the form of an analysis chart.

Specifically, after at least one inspection type corresponding to the target inspection item in the current inspection result is determined according to step 110, for each inspection type, the target inspection item included in the inspection type is determined, the score/evaluation of each target inspection item corresponding to the inspection result is determined, the distribution condition of the unqualified target inspection items corresponding to each inspection type is determined, and whether the inspection type is qualified or not is determined according to the number or the proportion of the unqualified target inspection items.

The checking information comprises qualified or unqualified information corresponding to each checking type, and after the server receives the checking information, the server takes the target checking item under each checking type corresponding to the unqualified checking type in the checking result as the content to be modified.

When the content to be modified is displayed in the form of an analysis chart at the target responsibility terminal, the analysis chart includes but is not limited to: and (3) displaying the proportion of the target inspection item corresponding to each inspection type in the content to be rectified in each inspection type related in the content to be rectified in a chart by combining digital graphs, and distinguishing different inspection types by different colors. And (3) performing hierarchical display on the content to be rectified in the analysis chart, namely displaying a plurality of inspection types corresponding to the content to be rectified firstly, and displaying a corresponding target inspection item under the inspection type when a user clicks the specific inspection type. By the method, the correction and modification conditions of the store to be checked by the responsible person corresponding to the target responsibility terminal are more vividly displayed, and the management efficiency is improved.

It should be noted that, in addition to displaying the content to be rectified, the analysis chart may further include the total number of the target inspection items included in the management task and the total number of the target inspection items in the content to be rectified, and meanwhile, the number of the target inspection items that have been rectified or are qualified may be determined according to the approval information of the rectification result in step 106, so that the rectification condition corresponding to each management task can be displayed according to the analysis chart.

In one possible embodiment, in order to update the target inspection template for inspecting the store to be inspected with respect to the characteristics of the store to be inspected, the method further comprises the steps of:

and 120, acquiring evaluation information aiming at the store to be checked by utilizing a data source crawling mode.

Specifically, data crawling is carried out on a public platform in modes of data source crawling and the like, evaluation information for stores to be inspected is obtained, and the evaluation information of each store to be inspected is stored in a database.

And step 121, determining candidate inspection items for indicating that the store to be inspected has to be improved according to the evaluation information and/or the inspection result.

Specifically, whether the store to be inspected has a problem to be improved is determined according to the evaluation information of each store to be inspected stored in the database and the inspection result obtained in step 102, for example, when the evaluation information of the store to be inspected, which is obtained through data crawling, includes a problem such as "bad hygiene", it is possible to use "hygiene" as the content that needs to be improved for the store to be inspected, and use at least one inspection item corresponding to "hygiene problem" as a candidate inspection item.

Step 122, updating the candidate inspection item to the target inspection template.

Specifically, the target inspection template corresponding to the store to be inspected is determined, and the candidate inspection item obtained in step 121 is added to the target inspection template. If the inspection result is generated, the target inspection template with the candidate inspection items updated is used as a template for creating a management task for the store to be inspected next time.

It should be noted that, in another possible embodiment, when the evaluation information of the store to be checked obtained through data crawling includes a problem such as "bad hygiene", a problem category label of "hygiene problem" may be marked for the store to be checked, so that when a management task is generated for the store to be checked next time, a target check item corresponding to "hygiene problem" is automatically added to a target check template generated for the store to be checked. So as to update the contents which need to be modified of the store to be checked in real time through the evaluation information and the checking result.

In one possible embodiment, the target inspection mode in step 101 is determined by: determining a target inspection mode aiming at the store to be inspected according to the attribute characteristics of the store to be inspected and/or the historical inspection mode aiming at the store to be inspected; or, in response to a selection instruction of the target management terminal for the target inspection mode, determining the target inspection mode from a plurality of preset inspection modes or from inspection modes recommended by the server.

Specifically, the target inspection mode is determined from a plurality of inspection modes such as remote inspection, field inspection, random inspection and the like. The remote check comprises a live check, a recorded broadcast check and the like. The random inspection may be a field inspection or a remote inspection. The target inspection mode is determined by either of the following two methods:

the method comprises the following steps: the attribute features represent store-specific attributes such as the operation type of the store to be checked, and the attributes include but are not limited to catering attributes, logistics attributes, factory attributes and the like. For example, when the attribute characteristics of the store to be inspected are catering, the target inspection mode is set to be a field inspection mode or a mode combining the field inspection mode and remote inspection mode, such as field store patrol and live broadcast inspection; when the attribute of the store to be inspected is characterized as a logistics class, the target inspection mode tends to be set to remote inspection, such as live + recorded inspection.

The historical inspection mode also affects the target inspection mode of the management task, and the target inspection mode can be directly the same as the historical inspection mode, can also be different from the historical inspection mode, or can calculate the times of each inspection mode in the historical inspection mode so as to enable the times of various inspection modes to be similar. For example, when all the historical inspection modes of the stores to be inspected are field inspections, the target inspection mode can be set as field inspection or adjusted to remote inspection. The target inspection mode is automatically determined by the method. Alternatively, the historical check mode of the store with the same operation type as the store to be checked may be determined as the target check mode of the current store to be checked, for example, if the operation type of the store to be checked is milk tea beverage, and the historical check mode of other stores (also operating milk tea beverage) with the same operation type as the store to be checked is that the ratio of the on-site check exceeds a threshold value, then the target check mode of the store to be checked is the on-site check.

The second method comprises the following steps: and if the target management terminal generates a selection instruction for selecting the target inspection mode, determining the inspection mode selected from the preset multiple inspection modes as the target inspection mode. When the user selects at the target management terminal, the server can also recommend the checking mode for the user to select according to the attribute characteristics of the store to be checked, the historical checking mode of the store to be checked, or the corresponding information of the store to be checked in the database.

In a possible embodiment, when the target inspection mode is an inspection mode of a field inspection, fig. 2 shows a flowchart of positioning during the field inspection provided by an embodiment of the present application, as shown in fig. 2, the method is implemented through steps 201 to 204:

step 201, after receiving a task execution instruction triggered by the target execution terminal, sending a position positioning instruction to the target execution terminal.

Specifically, after the target execution terminal triggers the task execution instruction, the target execution user enters the store to be checked by holding the target execution terminal to perform field check on the store to be checked, and after receiving the task execution instruction triggered by the target execution terminal, the server sends a positioning instruction for acquiring the current position of the target execution terminal to determine whether the target execution terminal enters the vicinity of the store to be checked.

Step 202, receiving positioning data obtained when the target execution terminal positions its own position based on the position positioning instruction.

Specifically, after sending the positioning instruction to the target execution terminal according to step 201, the server receives positioning data obtained by positioning the target execution terminal according to the positioning instruction.

Step 203, judging whether the positioning data is located in an inspection area set for the store to be inspected.

Specifically, set up the check area for every shop to be examined in advance, the size in check area can be adjusted according to the actual demand, when receiving the location data that the target execution terminal location obtained, judges whether the coordinate that this location data correspond is located the check area who sets up for this shop to be examined.

And 204, if the positioning data is not located in the checking area, sending a reminding message for reminding that the positioning data is not located in the checking area to the target execution terminal.

Specifically, when the positioning data indicates that the target execution terminal is within the check range, the check result submitted by the target execution terminal is a valid check result, whereas when the positioning data indicates that the target execution terminal is not within the check range, the check result submitted by the target execution terminal is an invalid check result.

If the positioning data is not located in the inspection area, the target executive personnel is considered to be positioned wrongly, the target executive personnel is reminded to enter the inspection area again for positioning by sending reminding information to the target executive terminal, and the target executive personnel is ensured to be capable of inspecting in a store to be inspected. After the reminding information is sent, a positioning instruction is continuously sent to the target execution terminal, positioning data fed back by the target execution terminal is obtained again, the server stores new positioning data and deletes the last positioning data as invalid data until the target execution terminal enters the inspection area, an instruction for obtaining an inspection result is sent to the target execution terminal so as to obtain that a target executive person inspects a store to be inspected in the inspection area, an effective inspection result is generated at the target execution terminal, the problem of false inspection caused by the fact that the target executive person generates the inspection result before reaching the store to be inspected is prevented, and authenticity of inspection is guaranteed.

It should be noted that, when the positioning data is not located in the inspection area, the embodiment of the application may further provide a moving route for the target execution terminal to move from the current position to the store to be inspected or the inspection area on the interface of the reminding information, so as to improve the efficiency of moving the target execution user of the target execution terminal to the store to be inspected.

Specifically, when the target check mode is a remote live broadcast check mode, a live video area and a target check item display area are simultaneously displayed in an operation interface of the target execution terminal, so that a target execution user can conveniently execute each target check item displayed according to the target check item display area, each target check item corresponds to a screenshot control configured for the target check item, when the screenshot control corresponding to the target check item is pressed, a video frame in the live video area is intercepted and stored in a folder corresponding to the target check item, if the same screenshot is repeatedly pressed, only the latest screenshot can be stored, and each intercepted picture can also be stored.

The intercepted video frame can be a video frame which does not accord with the standard of the target inspection item, can also be a video frame which accords with the standard of the target inspection item, or can prove the video frame which can mark the basis of the evaluation/evaluation of the inspection item of the item.

In a possible embodiment, when the target inspection mode is a pre-inspection mode, the method further includes the steps of:

receiving a video stream shot by a camera device arranged in the store to be checked; detecting whether a target object exists in the video stream by using an image detection model; when the target object exists in the video stream, storing a video frame in which the target object exists in the video stream, and sending the video frame to the target execution terminal, so that the target execution terminal generates the check result based on the video frame.

The method comprises the steps that pre-inspection belongs to remote inspection, when the target inspection mode is pre-inspection, a video stream sent by a store to be inspected is received, whether a target object exists in the video stream in a target time period is automatically inspected through a pre-trained image detection model, and when the target object exists in the video stream, a video frame with the target object exists is intercepted and sent to a target execution terminal for verification; when a plurality of objects are photographed, they may be transmitted together, or may be transmitted separately, or may be transmitted in a classified manner. And enabling the target execution terminal to generate an inspection result of the store to be inspected according to the intercepted video frame. The target object is a preset or marked object carrying at least one characteristic point.

It should be noted that, in the image detection model, after a certain number of objects are identified, the inspection result may be automatically obtained, and the video frame in which the object exists, the rating/evaluation criterion according to which the inspection result is obtained, and the inspection result are merged and sent to the object execution terminal, so that the object execution person may verify or modify the inspection result according to the video frame displayed in the object execution terminal, the rating/evaluation criterion, and the inspection result.

The embodiment of the application also provides a management task processing method, which is applied to a target management terminal and comprises the following steps:

and step 210, responding to the management task creating operation of the target management user aiming at the store to be checked, and generating a management task creating instruction.

Step 211, sending the management task creating instruction to a server, so that the server creates a management task for the store to be checked according to the management task creating instruction; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item.

Step 212, sending a management task issuing instruction generated in response to the management task issuing operation of the target management user for the store to be checked to a server, so that the server sends the management task to a target execution terminal.

Step 213, after receiving completion information for the management task, executing a process of ending the management task, where the completion information is sent by the server when receiving that approval information sent by the target execution terminal for indicating an adjustment result is approved, the adjustment result is generated by the server based on an inspection result sent by the target execution terminal, and the inspection result is generated by the target execution terminal based on an inspection result of a target inspection item corresponding to the store to be inspected, which is performed by a target execution user according to the target inspection mode.

The above steps 210-213 applied to the management task processing method executed by the target management terminal can refer to the detailed steps executed by the target management terminal and the detailed explanation of the related steps in the management task processing method executed by the server, and are not described in detail herein.

The embodiment of the application provides a management task processing method, which is applied to a target execution terminal and comprises the following steps:

step 220, receiving a management task sent by a server in response to a management task issuing instruction of a target management terminal aiming at a store to be checked; the management task is created by the server in response to a management task creation instruction of the target management terminal aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item.

Step 221, responding to a trigger operation of the target execution user after the target execution user performs the check of the corresponding target check item on the store to be checked according to the target check mode, and generating a check result.

Step 222, sending the inspection result to a server, so that the server generates a content to be rectified for the store to be inspected based on the inspection result, and sends the content to be rectified to a target responsibility terminal in the store to be inspected.

Step 223, responding to the approval operation of the target executive user for the received correction result sent by the target responsibility terminal forwarded by the server, and generating approval information.

And 224, sending the approval information to a release server, so that the server synchronizes completion information for the management task to the target management terminal, the target execution terminal and the target responsibility terminal when the approval information indicates that the approval is passed.

Step 225, after receiving the completion information for the management task, executing a process of ending the management task.

In a possible embodiment, when the target inspection mode is an inspection mode of field inspection, the method further comprises the following steps:

step 230, sending the item inspection data for the target inspection item to the server.

Step 231, receiving a position positioning instruction for the item inspection data sent by the server.

And step 232, positioning the self position according to the position positioning instruction to obtain positioning data.

Step 233, sending the positioning data to a server, so that the server determines whether the positioning data is located in an inspection area set for the store to be inspected.

Step 234, receiving a reminding message sent by the server for reminding that the positioning data is not in the examination area, wherein the reminding message is sent by the server when the positioning data is determined not to be in the examination area.

In a possible embodiment, when the target inspection mode is a remote live inspection mode, a screen of the target execution terminal includes a live area and a display area of the target inspection items, and in the display area, each target inspection item is configured with a corresponding screen capture control, and the method further includes the following steps:

step 240, responding to a confirmation operation of a target execution user on a screen capture control corresponding to an unsatisfactory target inspection item, and performing screen capture on the live broadcast area to obtain a video frame, so that the video frame and the unsatisfactory target inspection item are used as inspection data.

Step 241, responding to the task completion operation, sending the inspection data to the server, so that the server stores the inspection data.

Regarding the management task processing method executed by the target execution terminal, reference may be made to detailed steps executed by the target execution terminal and detailed explanations of related steps in the management task processing method executed by the server, which will not be described in detail herein.

The embodiment of the application provides a management task processing method, which is applied to a target responsibility terminal and comprises the following steps:

step 250, receiving the content to be rectified and modified aiming at the store to be checked, which is sent by the server; the correction content is generated by the server based on a checking result of the store to be checked, which is sent by a target execution terminal, the checking result is generated after the target execution terminal checks the store to be checked according to a management task based on a target execution user, the management task comprises a target checking item generated based on a target checking template and a target checking mode matched with the target checking item, and the management task is created by the server in response to a management task creation instruction of the target management terminal for the store to be checked.

Step 251, sending the rectification result for the rectification content to the server, so that the server synchronizes the completion information for the management task to the target management terminal, the target execution terminal and the target responsibility terminal when determining that the approval information of the rectification result is approved.

Step 252, after receiving the completion information, executing a process of ending the task corresponding to the content to be modified.

Regarding the management task processing method applied to the target responsible terminal, reference may be made to detailed steps executed by the target responsible terminal and detailed explanations of related steps in the management task processing method applied to the server, which are not described in detail herein.

The following examples are given to facilitate understanding of the present application, but it should be noted that the following examples are not intended to limit the present application, and are only illustrative. Fig. 3 shows a schematic flowchart of a management task processing platform for processing a management task according to an embodiment of the present application, and as shown in fig. 3, this example is applied to a management task platform composed of a server, a target management terminal, a target execution terminal, and a target responsibility terminal, and this example is implemented by steps 301 and 314:

step 301, the target management terminal sends a management task creating instruction to the server.

Step 302, the server creates a management task for the store to be checked based on the received management task creation instruction; the management task comprises a target inspection template, a store to be inspected, a target inspection item and a target inspection mode; the target inspection template can be updated according to the crawled evaluation information or historical inspection results of the store to be inspected, and candidate inspection items to be improved are added into the target inspection template corresponding to the store to be inspected; the target checking mode can be determined by the attribute characteristics of the store to be checked, the historical checking mode and the checking mode selected by the target management terminal. The management task and the content included in the management task refer to the detailed description of the management task in the management task processing method applied to the server.

Step 303, the target management terminal sends a command for issuing a management task to the server.

And step 304, the server sends the management task to the target execution terminal according to the received issuing instruction.

In step 305, the target execution terminal sends a task execution instruction to the server when executing the management task based on the received management task.

The target inspection mode of the management task is determined from a plurality of inspection modes such as field inspection, remote inspection and random inspection, the detailed description of each inspection mode can refer to the description in the above embodiment, and the following description takes the field inspection as an example to describe the specific steps executed by the management task method:

step 306, after receiving the task execution instruction, the server sends a position positioning instruction to the target execution terminal; for a detailed description of the position-location command, reference is made to the above embodiments, which are not repeated herein.

And step 307, the target execution terminal obtains positioning data through positioning after receiving the position positioning instruction, and sends the positioning data to the server.

Step 308, the server judges whether the target execution terminal is in the checking area set for the store to be checked based on the received positioning data, if the target execution terminal is judged not to be in the checking area, the server sends a reminding message to the target execution terminal and sends a positioning instruction to the target execution terminal again, and the step 307 is entered; and if the target execution terminal is judged to be in the inspection area, sending information for acquiring the inspection result to the target execution terminal.

Step 309, the target execution terminal generates a checking result for the store to be checked and sends the checking result to the server; the inspection result comprises the grade/evaluation of each target inspection item; for a detailed description of the examination results, reference is made to the above examples.

Step 310, the server generates a content to be rectified of the store to be detected based on the received detection result, and sends the content to be rectified to the target responsibility terminal; the content to be rectified comprises unqualified inspection types and each target inspection item under the unqualified inspection types; whether the checking type is qualified or not depends on the scoring/evaluation of each target checking item in the checking result, and detailed descriptions of the method for generating the content to be modified refer to the above embodiments, which are not described herein again.

311, the target responsibility terminal generates an rectification result based on the received content to be rectified and sends the rectification result to the server; see the above examples for a detailed description of the modification results.

And step 312, the server sends the rectification result to the target execution terminal according to the received rectification result.

313, the target execution terminal generates approval information based on the received rectification result and sends the approval information to the server; see the above examples for methods of generating approval information.

And step 314, the server generates management task completion information based on the approved information displayed in the received approval information, and synchronously sends the completion information to the target management terminal, the target execution terminal and the target responsibility terminal.

The contents of steps 301 to 314 and steps 301 to 314 may refer to the detailed management task processing method introduced in the foregoing embodiment with respect to the server, the target execution terminal, the target management terminal and the target responsibility terminal, and are not described herein again.

Fig. 4 is a schematic structural diagram of an apparatus for processing a management task according to an embodiment of the present application, where as shown in fig. 4, the apparatus includes: a first creating unit 401, a first transmitting unit 402, a first receiving unit 403, a second transmitting unit 404, a third transmitting unit 405, a second receiving unit 406, and a first synchronizing unit 407.

A first creating unit 401, configured to create a management task for a store to be checked in response to a management task creation instruction of a target management terminal for the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item;

a first sending unit 402, configured to send the management task to a target execution terminal in response to an instruction issued by the target management terminal for the management task.

A first receiving unit 403, configured to receive a check result sent by the target execution terminal; the target execution terminal is generated after the target execution user performs the corresponding target inspection item inspection on the store to be inspected according to the target inspection mode based on the target execution result.

A second sending unit 404, configured to send the content to be modified for the store to be checked, which is generated based on the checking result, to a target responsible terminal allocated to the store to be checked.

A third sending unit 405, configured to forward, to the target executive terminal, the rectification result sent by the target responsible terminal.

A second receiving unit 406, configured to receive approval information for the rectification result sent by the target execution terminal.

A first synchronization unit 407, configured to synchronize, when the approval information indicates that the approval is passed, completion information for the management task to the target management terminal, the target execution terminal, and the target responsibility terminal.

In one possible embodiment, the second sending unit is configured to:

and judging the inspection type of each target inspection item to which the target inspection item belongs.

And for each inspection type, determining inspection information for indicating whether the inspection type is qualified or not according to the distribution condition of the inspection results of the target inspection items belonging to the inspection type, and taking unqualified inspection information as the content to be rectified and modified.

In one possible embodiment, the apparatus further comprises:

and the acquisition unit is used for acquiring the evaluation information aiming at the store to be checked by utilizing a data source crawling mode.

And the determining unit is used for determining candidate inspection items for indicating that the store to be inspected has the items to be improved according to the evaluation information and/or the inspection result.

In one possible embodiment, the target inspection mode is determined by:

and determining a target inspection mode aiming at the store to be inspected according to the attribute characteristics of the store to be inspected and/or the historical inspection mode aiming at the store to be inspected.

In one possible embodiment, the apparatus further comprises:

and the eighth sending unit is used for sending a position positioning instruction to the target execution terminal after receiving a task execution instruction triggered by the target execution terminal when the target inspection mode is a field inspection mode.

And the fifth receiving unit is used for receiving positioning data obtained when the target execution terminal positions the position of the target execution terminal based on the position positioning instruction.

And the judging unit is used for judging whether the positioning data is positioned in an inspection area set for the store to be inspected.

In one possible embodiment, the apparatus further comprises:

and a sixth receiving unit, configured to receive a video stream captured by an imaging device disposed in the store to be inspected, when the target inspection mode is a pre-inspection mode.

And the detection unit is used for detecting whether the target object exists in the video stream by using the image detection model.

The embodiment of the application provides a management task processing device, which resides in a target management terminal, and the device comprises:

and the first generation unit responds to the management task creation operation of the target management user aiming at the store to be checked and generates a management task creation instruction.

The second creating unit is used for sending the management task creating instruction to a server so that the server creates a management task for the store to be checked according to the management task creating instruction; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item.

And the fourth sending unit is used for sending a distribution instruction of the management task generated by responding to the management task distribution operation of the target management user for the store to be checked to a server so that the server sends the management task to a target execution terminal.

The embodiment of the application provides a management task processing device, which resides in a target execution terminal, and the device comprises:

the third receiving unit is used for receiving the management task sent by the server in response to the management task issuing instruction of the target management terminal aiming at the store to be checked; the management task is created by the server in response to a management task creation instruction of the target management terminal aiming at the store to be checked; the management task comprises a target inspection item generated based on a target inspection template and a target inspection mode matched with the target inspection item.

And the second generating unit is used for responding to the trigger operation of the target execution user after the target execution user performs the check of the corresponding target check item on the store to be checked according to the target check mode, and generating a check result.

And a fifth sending unit, configured to send the check result to a server, so that the server generates, based on the check result, a content to be rectified for the store to be checked, and sends the content to be rectified to a target responsibility terminal in the store to be checked.

And the third generating unit is used for responding to the approval operation of the target executive user for the received correction result transmitted by the target responsibility terminal forwarded by the server and generating approval information.

A sixth sending unit, configured to send the approval information to a release server, so that when the approval information indicates that the approval is passed, the server synchronizes completion information for the management task to the target management terminal, the target execution terminal, and the target responsibility terminal.

In one possible embodiment, the apparatus further comprises:

a ninth transmitting unit configured to transmit item inspection data for the target inspection item to the server when the target inspection mode is an inspection mode of a field inspection.

A seventh receiving unit, configured to receive a position location instruction for the item inspection data sent by the server.

And the positioning unit is used for positioning the position of the positioning unit according to the position positioning instruction to obtain positioning data.

A tenth sending unit, configured to send the positioning data to a server, so that the server determines whether the positioning data is located in an inspection area set for the store to be inspected.

In one possible embodiment, the apparatus further comprises:

and the intercepting unit is used for responding to the confirmation operation of a target execution user on the screen capture control corresponding to the target check item which does not meet the requirement, and carrying out screen capture on the live broadcast area to obtain a video frame so as to take the video frame and the target check item which does not meet the requirement as check data.

The embodiment of the application provides a management task processing device, which resides in a target responsibility terminal, and the device comprises:

the fourth receiving unit is used for receiving the content to be rectified and modified aiming at the store to be checked, which is sent by the server; the correction content is generated by the server based on a checking result of the store to be checked, which is sent by a target execution terminal, the checking result is generated after the target execution terminal checks the store to be checked according to a management task based on a target execution user, the management task comprises a target checking item generated based on a target checking template and a target checking mode matched with the target checking item, and the management task is created by the server in response to a management task creation instruction of the target management terminal for the store to be checked.

A seventh sending unit, configured to send an adjustment result for the adjustment content to the server, so that when the server determines that the approval information of the adjustment result passes the approval, the server synchronizes completion information for the management task to the target management terminal, the target execution terminal, and the target responsibility terminal.

Fig. 5 shows a schematic structural diagram of an electronic device provided in an embodiment of the present application, including: a processor 501, a storage medium 502 and a bus 503, wherein the storage medium 502 stores machine readable instructions executable by the processor 501, when the electronic device executes the management task processing method as in the embodiment, the processor 501 and the storage medium 502 communicate with each other through the bus 503, and the processor 501 executes the machine readable instructions to execute the steps as in the embodiment.

In an embodiment, the storage medium 502 may further execute other machine-readable instructions to perform other methods as described in the embodiments, and for the method steps and principles of specific execution, reference is made to the description of the embodiments, which is not described in detail herein.

Corresponding to the management task processing method in the present application, an embodiment of the present application further provides a computer-readable storage medium, on which a computer program is stored, and the computer program, when executed by a processor, performs the steps of the management task processing method.

Specifically, the storage medium can be a general-purpose storage medium, such as a removable disk, a hard disk, or the like, and when the computer program on the storage medium is executed, the management task processing method described above can be executed.

In the embodiments provided in the present application, it should be understood that the disclosed system and method may be implemented in other ways. The above-described system embodiments are merely illustrative, and for example, the division of the units is only one logical functional division, and there may be other divisions in actual implementation, and for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of systems or units through some communication interfaces, and may be in an electrical, mechanical or other form.

The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, functional units in the embodiments provided in the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.

The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application or portions thereof that substantially contribute to the prior art may be embodied in the form of a software product stored in a storage medium and including instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.

It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus once an item is defined in one figure, it need not be further defined and explained in subsequent figures, and moreover, the terms "first", "second", "third", etc. are used merely to distinguish one description from another and are not to be construed as indicating or implying relative importance.

Finally, it should be noted that: the above-mentioned embodiments are only specific embodiments of the present application, and are used for illustrating the technical solutions of the present application, but not limiting the same, and the scope of the present application is not limited thereto, and although the present application is described in detail with reference to the foregoing embodiments, those skilled in the art should understand that: those skilled in the art can still make modifications or changes to the embodiments described in the foregoing embodiments, or make equivalent substitutions for some features, within the technical scope of the present disclosure; such modifications, changes or substitutions do not depart from the spirit and scope of the present disclosure, which should be construed in light of the above teachings. Are intended to be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. A management task processing method is applied to a server and is characterized by comprising the following steps:

receiving approval information aiming at the rectification result sent by the target execution terminal;

2. The method as claimed in claim 1, wherein the sending the content to be rectified and modified for the store to be checked, which is generated based on the checking result, to the target responsible terminal allocated for the store to be checked comprises:

3. The method of claim 1, further comprising:

and updating the candidate examination items into the target examination template.

4. The method of claim 1, wherein the target inspection mode is determined by:

alternatively, the first and second electrodes may be,

and determining the target inspection mode from a plurality of preset inspection modes or from the inspection modes recommended by the server in response to the selection instruction of the target management terminal for the target inspection mode.

5. The method according to claim 1, wherein when the target inspection mode is an inspection mode of a field inspection, the method further comprises:

and if the positioning data is not located in the checking area, sending reminding information for reminding that the positioning data is not located in the checking area to the target execution terminal.

6. The method according to claim 1, wherein when the target check mode is a remote live check mode, the check result includes a video frame generated by the target execution terminal, wherein an operation interface of the target execution terminal includes a live video area and a display area of the target check item, and the display area is configured with a corresponding screenshot control for the target check item, so that the target execution terminal intercepts the video frame of the live video area at the current time in response to a trigger operation of screenshot of the control.

7. The method according to claim 1, wherein when the target inspection mode is a pre-inspection mode, the method further comprises:

8. A management task processing method is applied to a target management terminal, and is characterized by comprising the following steps:

responding to the management task creating operation of a target management user aiming at the store to be checked, and generating a management task creating instruction;

9. A management task processing method is applied to a target execution terminal, and is characterized by comprising the following steps:

responding to a trigger operation of a target execution user after the target execution user carries out the corresponding target inspection item inspection on the store to be inspected according to the target inspection mode, and generating an inspection result;

responding to the approval operation of the target executive user for the received rectification result sent by the target responsibility terminal and forwarded by the server, and generating approval information;

10. The method according to claim 9, wherein when the target inspection mode is an inspection mode of a field inspection, the method further comprises:

transmitting item inspection data for the target inspection item to the server;

11. The method according to claim 9, wherein when the target inspection mode is a remote live inspection mode, a screen of the target execution terminal includes a live area and a display area of the target inspection items, and each target inspection item is configured with a corresponding screenshot control in the display area, and the method further includes:

12. A management task processing method is applied to a target responsibility terminal and is characterized by comprising the following steps:

13. A management task processing apparatus residing on a server, the apparatus comprising:

a first receiving unit, configured to receive a check result sent by the target execution terminal; the target execution terminal is generated after the target execution user performs the inspection of the corresponding target inspection item on the store to be inspected according to the target inspection mode based on the target execution result;

14. A management task processing apparatus residing in a target management terminal, the apparatus comprising:

the system comprises a first generation unit, a second generation unit and a management task execution unit, wherein the first generation unit responds to a management task creation operation of a target management user for a store to be checked and generates a management task creation instruction;

15. A management task processing apparatus residing in a target execution terminal, the apparatus comprising:

a third generating unit, configured to generate approval information in response to an approval operation performed by a target executive user for a received rectification result sent by the target responsibility terminal and forwarded by the server;

16. A management task processing apparatus residing in a target responsible terminal, the apparatus comprising:

17. An electronic device, comprising: a processor, a storage medium and a bus, the storage medium storing machine-readable instructions executable by the processor, the processor and the storage medium communicating via the bus when the electronic device is operating, the processor executing the machine-readable instructions to perform the steps of the management task processing method according to any one of claims 1 to 12.

18. A computer-readable storage medium, having stored thereon a computer program for performing, when executed by a processor, the steps of a management task processing method according to any one of claims 1 to 12.