CN114785627B - Tariff processing method, device, equipment and storage medium based on communication contract - Google Patents

Tariff processing method, device, equipment and storage medium based on communication contract Download PDF

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CN114785627B
CN114785627B CN202210302426.7A CN202210302426A CN114785627B CN 114785627 B CN114785627 B CN 114785627B CN 202210302426 A CN202210302426 A CN 202210302426A CN 114785627 B CN114785627 B CN 114785627B
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user
package
telephone number
contract
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CN114785627A (en
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韩丽艳
王君珂
张浥晨
常成
杨浩
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China United Network Communications Group Co Ltd
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    • H—ELECTRICITY
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    • H04L12/00—Data switching networks
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    • G06Q50/60—Business processes related to postal services
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    • Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00—Reducing energy consumption in communication networks
    • Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks

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Abstract

The application provides a tariff processing method, device, equipment and storage medium based on a communication contract. The method comprises the following steps: acquiring a communication contract corresponding to a telephone number of a user, and acquiring a first communication package with a binding relation with the communication contract; wherein the communication contract is to restrict the user from executing the first communication package in stages; acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the period, and the second communication package is a communication package actually consumed by the telephone number; and if the charge of the second communication package is lower than the charge of the first communication package, performing charge early warning operation on the user corresponding to the telephone number. The method strengthens the monitoring of the tariff package gear in the user communication contract by the operator, is more beneficial to detecting risks, and avoids the income loss caused by actively reducing the package gear by the user.

Description

Tariff processing method, device, equipment and storage medium based on communication contract
Technical Field
The present disclosure relates to communication technologies, and in particular, to a tariff processing method, apparatus, device, and storage medium based on a communication contract.
Background
Communication contract products are often referred to as contract products with credit attributes that are introduced by telecom operators to facilitate the purchase of communication services by consumers, mainly including terminal session contracts and electronic ticket contracts, etc.
Currently, various communication contracts are often in bundled relation with various packages. The package cost of communication service of the communication contract product is generally higher than that of a common package, the package payment time is definitely contracted, and the package cost is generally not allowed to be reduced. In order to avoid the loss caused by the active reduction of the package price gear of the user, each operator can only extract the related data manually and judge according to experience at present.
However, the manner of artificial experience judgment is inefficient, is unfavorable for detecting risks, and cannot fully discover such risk users.
Disclosure of Invention
The application provides a tariff processing method, device, equipment and storage medium based on a communication contract, which are used for solving the problem of loss of income of operators caused by actively reducing package gear of users.
A first aspect of the present application provides a tariff processing method based on a communication contract, including:
acquiring a communication contract corresponding to a telephone number of a user, and acquiring a first communication package with a binding relation with the communication contract; wherein the communication contract is to restrict the user from executing the first communication package in stages;
acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the period, and the second communication package is a communication package actually consumed by the telephone number;
and if the charge of the second communication package is lower than the charge of the first communication package, performing charge early warning operation on the user corresponding to the telephone number.
Optionally, the performing a tariff early warning operation on the user corresponding to the phone number includes:
determining a first feedback amount of monthly feedback to the user corresponding to the first communication package according to the communication contract, wherein the communication contract is also used for agreeing with the first feedback amount;
acquiring a second feedback amount of the telephone number at the preset time, wherein the second feedback amount is the feedback amount actually fed back to the user;
and performing tariff early warning operation on the user corresponding to the telephone number according to the first feedback amount and the second feedback amount.
Optionally, the performing a tariff early warning operation on the user corresponding to the phone number according to the first feedback amount and the second feedback amount includes:
judging whether the second feedback amount is larger than the first feedback amount;
if yes, obtaining a difference value between the second feedback and the first feedback;
and performing tariff early warning operation on the user corresponding to the telephone number according to the difference value.
Optionally, the performing tariff early warning operation on the user corresponding to the phone number according to the difference value includes:
acquiring preset values corresponding to the first communication package and the second communication package;
judging whether the difference value is smaller than the preset value or not;
if yes, judging whether the credit rating of the telephone number is lower than a preset rating;
and if the credit rating of the telephone number is lower than the preset rating, performing tariff early warning operation on the user corresponding to the telephone number.
Optionally, the tariff early warning operation includes:
sending prompt information to a terminal corresponding to the telephone number, wherein the prompt information is used for prompting a user corresponding to the telephone number to improve the package charge gear; or alternatively
And adjusting the feedback amount fed back to the user every month to the first feedback amount.
Optionally, the obtaining a communication contract corresponding to the telephone number of the user includes:
according to a preset period, acquiring a communication contract corresponding to the telephone number of the user from an operator server; the time corresponding to the preset period is located after the preset time.
Optionally, the feedback amount is a telephone fee or a coupon.
A second aspect of the present application provides a tariff processing apparatus based on a communication contract, comprising:
the first acquisition module is used for acquiring a communication contract corresponding to the telephone number of the user and acquiring a first communication package with a binding relation with the communication contract; wherein the communication contract is to restrict the user from executing the first communication package in stages;
the second acquisition module is used for acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the split period, and the second communication package is a communication package actually consumed by the telephone number;
and the judging module is used for judging that the charge of the second communication package is lower than the charge of the first communication package, and performing charge early warning operation on the user corresponding to the telephone number.
A third aspect of the present application provides an electronic device, comprising: a processor and a memory;
the memory stores computer-executable instructions;
the processor executes the computer-executable instructions stored in the memory to implement the broadband-based number portability identification method described in the first aspect of the present invention.
A fourth aspect of the present application provides a computer-readable storage medium, wherein computer-executable instructions are stored in the computer-readable storage medium, and the computer-executable instructions are used for implementing the broadband-based number portability identification method according to the first aspect of the present invention when the computer-executable instructions are executed by a processor.
According to the tariff processing method, the tariff processing device, the tariff processing equipment and the tariff processing storage medium based on the communication contract, the communication contract corresponding to the telephone number of the user is obtained, and a first communication package with a binding relation with the communication contract is obtained; wherein the communication contract is to restrict the user from executing the first communication package in stages; acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the period, and the second communication package is a communication package actually consumed by the telephone number; if the charge of the second communication package is lower than the charge of the first communication package, carrying out charge early warning operation on the user corresponding to the telephone number, realizing automatic recognition of the condition that the communication contract user automatically reduces packages, and comprehensively and timely finding out the problem of income loss caused by the illegal behaviors of the user.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description, serve to explain the principles of the application.
Fig. 1 is a schematic view of a scenario architecture of a tariff processing method based on a communication contract according to an embodiment of the present application;
FIG. 2 is a schematic flow chart of a tariff processing method based on a communication contract according to an embodiment of the present application;
FIG. 3 is a flow chart of another tariff processing method based on a communication contract according to an embodiment of the disclosure;
FIG. 4 is a schematic diagram of a tariff processing apparatus based on a communication contract according to an embodiment of the present application;
fig. 5 is a schematic diagram of an electronic device according to an embodiment of the present application.
Specific embodiments thereof have been shown by way of example in the drawings and will herein be described in more detail. These drawings and the written description are not intended to limit the scope of the inventive concepts in any way, but to illustrate the concepts of the present application to those skilled in the art by reference to specific embodiments.
Detailed Description
Reference will now be made in detail to exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numbers in different drawings refer to the same or similar elements, unless otherwise indicated. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present application. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present application as detailed in the accompanying claims.
The method and the device are applied to tariff processing scenes. At present, the identification and processing of the user tariff adjustment by an operator can only be realized in a manual mode, the condition that the financial contract user reduces the package gear can not be comprehensively and timely found by manual identification, and the loss caused by actively changing the package gear by the client can not be effectively avoided. Compared with the prior art, the method, the device, the equipment and the storage medium for processing the tariffs based on the communication contracts are provided, the tariffs and the feedback amount of the communication contracts are compared by acquiring the contracted package conditions in the communication contracts bound by the users and the current package conditions of the users, the risk of reducing the package tariffs by the users is identified, the users with the reduced package tariffs can be more comprehensively identified, the rights and interests of operators are better maintained, and the risk of enterprise income loss caused by the reduction of package gears by the users is avoided.
The application scenario of the present application is described below with reference to fig. 1. Fig. 1 is a schematic view of a scenario of tariff processing based on a communication contract provided in the embodiment of the present application, where, as shown in fig. 1, the scenario provided in the embodiment includes an operator server 101, a package tariff obtaining device 102 in the present application, and a user terminal 103, that is, a mobile phone device.
The operator server 101 is configured to store information such as package information of a communication contract of a user and current package information of the user, and further, the package tariff obtaining device 102 obtains the package information of the communication contract of each user terminal 103, the current package information of the user, and feedback amounts corresponding to the two packages. Comparing the package information signed by the communication contract with the current package information of the user, and identifying whether the user has the condition of reducing the package gear; further, the corresponding feedback amount of the contract package and the current package of the user is obtained, and compared, so that the situation that the package gear is actively reduced by the user is more comprehensively identified. The package tariff acquiring device 102 may be a server that is additionally provided, or may be a device that is provided inside the operator server 101, or may be the operator server 101.
The device of the application can obtain the package tariff condition of the user and take appropriate notification actions or actions for improving the tariff level of the user according to the tariff reduction condition. Therefore, the risk of loss of income of operators caused by actively reducing the package price gear by the user is avoided.
The following describes the technical solution of the present application and how the technical solution of the present application solves the above technical problems in detail with specific embodiments. The following embodiments may be combined with each other, and the same or similar concepts or processes may not be described in detail in some embodiments. Embodiments of the present application will be described below with reference to the accompanying drawings.
Fig. 2 is a flowchart of a communication contract-based tariff processing method provided in an embodiment of the present application, where an execution body of the method may be the package tariff obtaining apparatus described above, and as shown in fig. 2, the method includes:
s201, acquiring a communication contract corresponding to a telephone number of a user from an operator server, and acquiring a first communication package with a binding relation with the communication contract.
Specifically, each mobile phone number corresponds to a specific user, all history information related to the phone number of the user is stored in the operator server, and according to the mobile phone number of the user, a communication contract corresponding to the phone number of the user and a communication package contained in the communication contract, namely, a first communication package, can be extracted.
Wherein, the communication contract refers to a contract product provided to a user for facilitating the purchase of a communication service by a consumer, and mainly includes a terminal session contract and an electronic ticket contract. The main content of the terminal stage contract is that a user pays a certain amount of communication service package meal per month in a stage manner, so that the terminal can be obtained and enjoyed with the communication service, and the high-amount disposable terminal cost is shared by the communication service package meal cost of each month; the electronic contract ticket contract is similar to the terminal stage contract, and the service enjoyed by the user is a consumer electronic ticket, and can be used for purchasing various daily consumer products and communication services.
When the user signs a communication contract, the operator server records the binding relation between the communication contract and the telephone number of the user and the first communication package corresponding to the communication contract.
S202, acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the split period, and the second communication package is a communication package actually consumed by the telephone number.
In particular, the communication package currently used by the user's telephone number may be obtained from the operator server, i.e. the second communication package. Those skilled in the art will understand that the operator server may record various information of the user communication service, and for specific record information, this embodiment will not be described herein.
The preset time is a time specified in a communication contract, the communication contract has a limit on the service duration of a communication service package, and the package charge gear is not allowed to be reduced in general.
For example, the communication contract defines a period of 12 months, a start time of 2020, 2 months and an end time of 2021, 1 month, and the preset time is one month of the 12 months. Specifically, the preset time may be determined in the staging time according to a preset time period. For example, within 1-10 days of each month, the last natural month is determined as the preset time.
Because the communication package price of the communication contract product is higher than the common price, the user may choose to actively reduce the package gear to reduce the communication package price, and the package with low price selected by the user is the second communication package, namely the communication package currently used by the user.
And S203, if the charge of the second communication package is lower than the charge of the first communication package, performing charge early warning operation on the user corresponding to the telephone number.
Specifically, the first communication package of the user and the second communication package of the user are invoked and compared. If the second communication package fee is lower than the second communication package fee, the user is considered to have the condition of actively reducing the package gear, and fee early warning operation is carried out on the user.
Different communication contracts may use different tariff early warning operations. The user selecting the terminal stage contract obtains the terminal equipment in advance, when the user actively reduces the package cost, the terminal cost allocated to each month by the user cannot be paid about, thus the income of the operator is lost, in this case, the operator can inform the user through telephone notification, short message notification and other forms, and the user can recover the communication package to the contracted package gear; the user selecting the electronic ticket contract, the original return ticket amount is higher than the package return ticket amount with low price, and the feedback amount of the electronic ticket can be reduced later because the return ticket amount is reduced to cause the loss of more electronic tickets paid by package price operators.
According to the method, the communication contract corresponding to the telephone number of the user is obtained, and the first communication package with binding relation with the communication contract is obtained; wherein the communication contract is to restrict the user from executing the first communication package in stages; acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the period, and the second communication package is a communication package actually consumed by the telephone number; and if the charge of the second communication package is lower than the charge of the first communication package, performing charge early warning operation on the user corresponding to the telephone number. By automatically identifying whether the user actively reduces package tariffs, the risk of loss of income of operators caused by user default is avoided more comprehensively and timely.
Fig. 3 is a flowchart of a tariff processing method based on a communication contract according to an embodiment of the present application, as shown in fig. 3, and based on the embodiment of fig. 2, a specific implementation manner of the embodiment of the present application is as follows:
s301, acquiring a communication contract corresponding to a telephone number of a user from an operator server, and acquiring a first communication package with a binding relation with the communication contract.
S302, acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the split period, and the second communication package is a communication package actually consumed by the telephone number.
The implementation manners of S301 and S302 are similar to those of S201 and S202, and are not repeated here in this embodiment.
S303, judging whether the first package charge is higher than the second package charge, if so, executing S304 and S305, and if not, ending the flow. Specifically, after the tariffs of the first communication package and the second communication package of the user are obtained, the package fees of the first communication package and the second communication package are compared, if the tariffs of the first package are higher than those of the second package, the user is considered to possibly violate the communication contract, the possibility of causing the loss risk of the income of the operator is considered, otherwise, the user is considered to not cause the loss of the income of the operator, and the user is excluded.
S304, determining a first feedback amount fed back to the user every month corresponding to the first communication package according to the communication contract, wherein the communication contract is also used for agreeing with the first feedback amount.
Specifically, in order to more accurately judge the default condition of the user, the feedback amount corresponding to the first communication package, such as the terminal fee value, the electronic ticket amount and the like, which are distributed to each month, is further obtained from the operator server.
Those skilled in the art will appreciate that the communication contract may not only have a binding relationship with the first communication package, but may also predefine a first amount of feedback to the user in advance.
S305, obtaining a second feedback amount of the telephone number at the preset time, wherein the second feedback amount is the feedback amount actually fed back to the user.
Specifically, as will be appreciated from the discussion above, the communication contract has a limit on the duration of use of the communication service packages, which may be determined in a staging time according to a preset time period. For example, within 1-10 days of each month, the last natural month is determined as the preset time.
I.e. the preset time is the time that has occurred during which a second feedback amount, i.e. the amount of feedback that has actually been fed back to the user, is determined.
The second feedback amount corresponds to the first feedback amount, and when the first feedback amount is the electronic ticket, the second feedback amount is also the electronic ticket, and when the first feedback amount is the fee, the second feedback amount is also the fee.
S306, judging whether the second feedback amount is larger than the first feedback amount, if yes, executing S307, and if not, ending the flow. S307, obtaining a difference value between the second feedback and the first feedback amount, and a preset value corresponding to the first communication package and the second communication package.
And S308, judging whether the difference value is smaller than the preset value, if so, executing S309, and if not, ending the flow.
Specifically, comparing the first feedback amount with the second feedback amount, and if the first feedback amount is higher than the second feedback amount, acquiring a preset difference value of the feedback amount by the system, and comparing the preset difference value; and when the difference between the first feedback amount and the second feedback amount is lower than a preset value, performing next judgment, otherwise, rejecting the user if the difference does not meet the condition.
The feedback amount can be an electronic ticket, an acquisition terminal and a communication service enjoyed. In a communication contract, the corresponding electronic ticket or other preferential amount under the package specified by the contract is often agreed, and a certain degree of income loss is caused to an operator under the condition that a customer actively reduces the package gear but the feedback amount is unchanged. For example, the electronic ticket specified in the communication contract is 20 yuan, and the electronic ticket fed back by the low-gear package selected by the user is 10 yuan, and since the relation between package tariffs and feedback amounts in the communication contract is not binding, the operator still feeds back to the client as the electronic ticket of 20 yuan per month in the case of reduced package, which results in loss of income of the operator.
And when the difference value is less than the preset value, performing tariff early warning operation on the user corresponding to the telephone number. Optionally, considering to improve the experience of the user, to ensure the long-term stability of the client, and also considering the credit rating of the user, it may be determined whether to perform the tariff early warning operation, at this time, S309 may be performed.
S309, judging whether the credit rating of the telephone number is lower than a preset rating, if yes, executing S310, and if not, ending the flow. S310, performing tariff early warning operation on the user corresponding to the telephone number.
Further, the operator sets a credit rating for each user. For example, the higher the credit rating, the more stable the user is, and various benefits can be brought to the operator.
Determining whether to take further action for the user by comparing the telephone number credit rating with a preset credit rating; and the credit rating of the telephone number is lower than the preset credit rating, and the user is subjected to tariff early warning operation.
The constraint condition of the credit rating can help operators to divide the user ratings, when the user credits reach the preset ratings, the user credits can be considered to be good, and the user credits are old users or main users, and have certain tolerance to the users under the condition of controllable income loss; and for the condition of bad credit of new users, the fee early warning operation can be adopted for the new users, so that further income loss is prevented.
The early warning operation comprises the steps of sending prompt information to a terminal corresponding to the telephone number, wherein the prompt information is used for prompting a user corresponding to the telephone number to improve a package tariff gear; or adjusting the feedback amount fed back to the user monthly to the first feedback amount.
According to the tariff processing method based on the communication contract, the user is accurately and comprehensively identified in various modes, and whether the client has the risk of causing the loss of income of an operator is determined by comparing the corresponding feedback amount of the communication package through package tariffs; and clients are divided through preset credit levels, so that more preferential policies and services are provided for old clients, main clients and clients with good credit to a certain extent, and timely tariff early warning operation is performed for new clients and clients with poor credit, so that further loss of income of operators is prevented.
Fig. 4 is a schematic structural diagram of a tariff processing apparatus based on a communication contract according to an embodiment of the present application. As shown in fig. 4, the tariff processing apparatus based on the communication contract includes:
a first obtaining module 10, configured to obtain a communication contract corresponding to a phone number of a user, and obtain a first communication package having a binding relationship with the communication contract; wherein the communication contract is to restrict the user from executing the first communication package in stages;
a second obtaining module 20, configured to obtain a second communication package of the phone number at a preset time, where the preset time is the time in the split period, and the second communication package is a communication package actually consumed by the phone number;
and the judging module 30 is configured to judge that the tariff of the second communication package is lower than the tariff of the first communication package, and perform tariff early warning operation on the user corresponding to the phone number.
In a possible implementation manner, the performing a tariff early warning operation on the user corresponding to the phone number includes:
the first obtaining module 10 is specifically configured to determine, according to the communication contract, a first feedback amount that is fed back to the user each month and corresponds to the first communication package, where the communication contract is further used to agree on the first feedback amount;
the second obtaining module 20 is specifically configured to obtain a second feedback amount of the phone number at the preset time, where the second feedback amount is a feedback amount actually fed back to the user;
and performing tariff early warning operation on the user corresponding to the telephone number according to the first feedback amount and the second feedback amount.
In a possible implementation manner, the determining module 30 is specifically configured to perform a tariff early warning operation on the user corresponding to the phone number according to the first feedback amount and the second feedback amount, where the tariff early warning operation includes:
judging whether the second feedback amount is larger than the first feedback amount;
if yes, obtaining a difference value between the second feedback and the first feedback;
and performing tariff early warning operation on the user corresponding to the telephone number according to the difference value.
In a possible implementation manner, the determining module 30 is specifically configured to perform, according to the difference, a tariff early warning operation on a user corresponding to the phone number, where the tariff early warning operation includes:
acquiring preset values corresponding to the first communication package and the second communication package;
judging whether the difference value is smaller than the preset value or not;
if yes, judging whether the credit rating of the telephone number is lower than a preset rating;
and if the credit rating of the telephone number is lower than the preset rating, performing tariff early warning operation on the user corresponding to the telephone number.
In one possible implementation, the determining module 30 is specifically configured to,
sending prompt information to a terminal corresponding to the telephone number, wherein the prompt information is used for prompting a user corresponding to the telephone number to improve the package charge gear; or alternatively
And adjusting the feedback amount fed back to the user every month to the first feedback amount.
In one possible implementation manner, the first obtaining module 10 and the second obtaining module 20 are specifically configured to obtain a communication contract corresponding to a phone number of a user, including:
according to a preset period, acquiring a communication contract corresponding to the telephone number of the user from an operator server; the time corresponding to the preset period is located after the preset time.
In one possible embodiment, the feedback amount is a telephone fee or coupon.
The data processing device provided in the present application is configured to execute the foregoing data processing method embodiment, and its implementation principle is similar to that of the technical effect, and will not be described again.
Fig. 5 is a schematic structural diagram of an electronic device provided in the present application, as shown in fig. 5, the electronic device includes:
a processor 291, the electronic device further comprising a memory 292; a communication interface (Communication Interface) 293 and bus 294 may also be included. The processor 291, the memory 292, and the communication interface 293 may communicate with each other via the bus 294. Communication interface 293 may be used for information transfer. The processor 291 may call logic instructions in the memory 294 to perform the methods of the above embodiments.
Further, the logic instructions in memory 292 described above may be implemented in the form of software functional units and stored in a computer-readable storage medium when sold or used as a stand-alone product.
The memory 292 is a computer readable storage medium, and may be used to store a software program, a computer executable program, and program instructions/modules corresponding to the methods in the embodiments of the present application. The processor 291 executes functional applications and data processing by running software programs, instructions and modules stored in the memory 292, i.e., implements the methods of the method embodiments described above.
Memory 292 may include a storage program area that may store an operating system, at least one application program required for functionality, and a storage data area; the storage data area may store data created according to the use of the terminal device, etc. Further, memory 292 may include high-speed random access memory, and may also include non-volatile memory.
The embodiment of the present application further provides a computer readable storage medium, on which a computer program is stored, where the computer program when executed by a processor implements the technical solution of the foregoing embodiment of the tariff processing method in which the abnormal state is based on a communication contract, and the implementation principle and the technical effect are similar, and are not repeated herein.
In one possible implementation, the computer readable medium may include random access Memory (Random Access Memory, RAM), read-Only Memory (ROM), compact disk (compact disc Read-Only Memory, CD-ROM) or other optical disk Memory, magnetic disk Memory or other magnetic storage device, or any other medium targeted for carrying or storing the desired program code in the form of instructions or data structures, and accessible by a computer. Also, any connection is properly termed a computer-readable medium. For example, if the software is transmitted from a website, server, or other remote source using a coaxial cable, fiber optic cable, twisted pair, digital subscriber line (Digital Subscriber Line, DSL), or wireless technologies such as infrared, radio, and microwave, then the coaxial cable, fiber optic cable, twisted pair, DSL, or wireless technologies such as infrared, radio, and microwave are included in the definition of medium. Disk and disc, as used herein, includes optical disc, laser disc, optical disc, digital versatile disc (Digital Versatile Disc, DVD), floppy disk and blu-ray disc where disks usually reproduce data magnetically, while discs reproduce data optically with lasers. Combinations of the above should also be included within the scope of computer-readable media.
The embodiment of the application further provides a computer program product, which comprises a computer program, when the computer program is executed by a processor, the technical scheme of the embodiment of the tariff processing method based on the communication contract in the abnormal state is realized, and the implementation principle and the technical effect are similar, and are not repeated herein.
In the specific implementation of the terminal device or the server, it should be understood that the processor may be a central processing unit (in english: central Processing Unit, abbreviated as CPU), or may be other general purpose processors, digital signal processors (in english: digital Signal Processor, abbreviated as DSP), application specific integrated circuits (in english: application Specific Integrated Circuit, abbreviated as ASIC), or the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of a method disclosed in connection with the embodiments of the present application may be embodied directly in a hardware processor for execution, or in a combination of hardware and software modules in the processor for execution.
Those skilled in the art will appreciate that all or part of the steps of any of the method embodiments described above may be accomplished by hardware associated with program instructions. The foregoing program may be stored in a computer readable storage medium, which when executed, performs all or part of the steps of the method embodiments described above.
The technical solution of the present application, if implemented in the form of software and sold or used as a product, may be stored in a computer readable storage medium. Based on such understanding, all or part of the technical solutions of the present application may be embodied in the form of a software product stored in a storage medium comprising a computer program or several instructions. The computer software product causes a computer device (which may be a personal computer, a server, a network device, or similar electronic device) to perform all or part of the steps of the methods described in embodiments of the present application.
Other embodiments of the present application will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the application following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the application pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.
It is to be understood that the present application is not limited to the precise arrangements and instrumentalities shown in the drawings, which have been described above, and that various modifications and changes may be effected without departing from the scope thereof. The scope of the application is limited only by the appended claims.

Claims (10)

1. A tariff processing method based on a communication contract, comprising:
acquiring a communication contract corresponding to a telephone number of a user, and acquiring a first communication package with a binding relation with the communication contract; wherein the communication contract is to restrict the user from executing the first communication package in stages;
acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the period, and the second communication package is a communication package actually consumed by the telephone number;
and if the charge of the second communication package is lower than the charge of the first communication package, performing charge early warning operation on the user corresponding to the telephone number.
2. The method of claim 1, wherein performing a tariff early warning operation on the user corresponding to the telephone number comprises:
determining a first feedback amount of monthly feedback to the user corresponding to the first communication package according to the communication contract, wherein the communication contract is also used for agreeing with the first feedback amount;
acquiring a second feedback amount of the telephone number at the preset time, wherein the second feedback amount is the feedback amount actually fed back to the user;
and performing tariff early warning operation on the user corresponding to the telephone number according to the first feedback amount and the second feedback amount.
3. The method according to claim 2, wherein performing tariff pre-warning operation on the user corresponding to the phone number according to the first feedback amount and the second feedback amount includes:
judging whether the second feedback amount is larger than the first feedback amount;
if yes, obtaining a difference value between the second feedback and the first feedback;
and performing tariff early warning operation on the user corresponding to the telephone number according to the difference value.
4. A method according to claim 3, wherein said performing a tariff pre-warning operation on the user corresponding to the telephone number according to the difference value includes:
acquiring preset values corresponding to the first communication package and the second communication package;
judging whether the difference value is smaller than the preset value or not;
if yes, judging whether the credit rating of the telephone number is lower than a preset rating;
and if the credit rating of the telephone number is lower than the preset rating, performing tariff early warning operation on the user corresponding to the telephone number.
5. The method according to any one of claims 2 to 4, wherein the tariff pre-warning operation comprises:
sending prompt information to a terminal corresponding to the telephone number, wherein the prompt information is used for prompting a user corresponding to the telephone number to improve the package charge gear; or alternatively
And adjusting the feedback amount fed back to the user every month to the first feedback amount.
6. The method according to any one of claims 2 to 4, wherein the acquiring the communication contract corresponding to the telephone number of the user includes:
according to a preset period, acquiring a communication contract corresponding to the telephone number of the user from an operator server; the time corresponding to the preset period is located after the preset time.
7. A method according to any one of claims 2 to 4, wherein the feedback is a telephone fee or a coupon.
8. A tariff processing apparatus based on a communication contract, comprising:
the first acquisition module is used for acquiring a communication contract corresponding to the telephone number of the user and acquiring a first communication package with a binding relation with the communication contract; wherein the communication contract is to restrict the user from executing the first communication package in stages;
the second acquisition module is used for acquiring a second communication package of the telephone number in preset time, wherein the preset time is the time in the split period, and the second communication package is a communication package actually consumed by the telephone number;
and the judging module is used for judging that the charge of the second communication package is lower than the charge of the first communication package, and performing charge early warning operation on the user corresponding to the telephone number.
9. An electronic device, comprising: a processor and a memory;
the memory stores computer-executable instructions;
the processor executing computer-executable instructions stored in the memory to cause the electronic device to perform the method of any one of claims 1 to 7.
10. A computer readable storage medium having stored therein computer executable instructions which when executed by a processor are adapted to carry out the method of any one of claims 1 to 7.
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