CN114722300A

CN114722300A - Message reminding method and device, electronic equipment and storage medium

Info

Publication number: CN114722300A
Application number: CN202210636221.2A
Authority: CN
Inventors: 薛海川; 常向月; 刘云峰
Original assignee: Shenzhen Zhuiyi Technology Co Ltd
Current assignee: Shenzhen Zhuiyi Technology Co Ltd
Priority date: 2022-06-07
Filing date: 2022-06-07
Publication date: 2022-07-08

Abstract

The embodiment of the application discloses a message reminding method, a message reminding device, electronic equipment and a storage medium, and particularly discloses: obtaining a message to be checked in a client; the message to be checked carries a client identifier of the client; determining a comprehensive priority score corresponding to a message to be viewed; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in the form of the card, so that the user can conveniently check the important message according to the received push content, the time for the user to acquire the important message is effectively shortened, and the efficiency of reminding the important message is improved.

Description

Message reminding method and device, electronic equipment and storage medium

Technical Field

The present application relates to the field of internet technologies, and in particular, to a message reminding method and apparatus, an electronic device, and a storage medium.

Background

With the rapid development of internet technology, communication by using a network in the working process becomes a low-cost and high-efficiency communication mode. Therefore, various platforms (including websites and software) with the instant messaging function are generated along with the instant messaging function, and the user can receive messages sent by other users through the instant messaging platform and can send messages to other users through the instant messaging platform.

However, for the work of sales, customer service, and the like that needs to communicate with multiple clients, the inventors of the present application found that, because the number of messages received by a user is large, the existing method of preferentially replying to an object according to the subjective selection of the user may cause the user to fail to obtain important messages in time and miss critical reply time.

Disclosure of Invention

In view of the above problems, the present application provides a message reminding method, an apparatus, an electronic device, and a storage medium, which can shorten the time for a user to obtain an important message and improve the efficiency of reminding the important message.

In a first aspect, an embodiment of the present application provides a message reminding method, which is applied to a server, and the method includes: obtaining a message to be checked in a client; the message to be checked carries a client identifier of the client; determining a comprehensive priority score corresponding to a message to be viewed; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display.

In a second aspect, an embodiment of the present application provides another message reminding method, which is applied to a client, and the method includes: receiving a target push card set sent by a server; the target push card set is obtained by the server side screening according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message; and responding to the selection operation of the user on the target push card contained in the target push card set, and opening a user conversation interface corresponding to the user identification carried by the push message in the target push card.

In a third aspect, an embodiment of the present application provides a message reminding apparatus, which is applied to a server, and the apparatus includes: the acquisition module is used for acquiring the message to be viewed in the client; the information to be checked is a state to be checked, and the information to be checked carries a client identifier of the client; the score determining module is used for determining a comprehensive priority score corresponding to the message to be viewed; the push message determining module is used for taking the message to be checked with the comprehensive priority value larger than the preset threshold value as a push message; and the sending module is used for sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display.

In a fourth aspect, an embodiment of the present application provides another message prompting apparatus, which is applied to a client, and the apparatus includes: the receiving module is used for receiving a target push card set sent by the server side; the target push card set is obtained by the server side screening according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message; and the starting module is used for responding to the selection operation of the user on the target push card contained in the target push card set and starting the user conversation interface corresponding to the user identification carried by the push message in the target push card.

In a fifth aspect, an embodiment of the present application provides an electronic device, including: one or more processors, memory, and one or more applications. Wherein one or more applications are stored in the memory and configured to be executed by the one or more processors, the one or more applications configured to perform the message alert method described above.

In a sixth aspect, an embodiment of the present application provides a computer-readable storage medium, where a program code is stored in the computer-readable storage medium, and the program code may be called by a processor to execute the message reminding method.

According to the technical scheme provided by the embodiment of the application, the message to be checked in the client is obtained; the message to be checked carries a client identification of the client; determining a comprehensive priority score corresponding to a message to be viewed; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in a card mode, so that the user can conveniently check the important message according to the received push content, the time for the user to acquire the important message is effectively shortened, and the efficiency of reminding the important message is improved.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 is an application scenario diagram of a message alert system according to an embodiment of the present application.

Fig. 2 is a schematic flowchart of a message reminding method according to an embodiment of the present application.

Fig. 3 is a flowchart illustrating a message reminding method according to another embodiment of the present application.

Fig. 4 is a flowchart illustrating a message reminding method according to another embodiment of the present application.

Fig. 5 is a flowchart illustrating a message reminding method according to still another embodiment of the present application.

Fig. 5a is a schematic view of an interface provided in another embodiment of the present application.

Fig. 6 is a schematic structural diagram of a message reminding apparatus according to an embodiment of the present application.

Fig. 7 is a schematic structural diagram of a message reminding device according to another embodiment of the present application

Fig. 8 is a schematic structural diagram of an electronic device provided in an embodiment of the present application.

Fig. 9 is a schematic structural diagram of a computer-readable storage medium according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

With the rapid development of internet technology, communication by using a network in the working process has become a low-cost and high-efficiency communication mode, for example: nailed chats, WeChat chats, public messages, short video comments, and the like. Therefore, various platforms (including websites, software and the like) with the instant messaging function are produced, and the user can receive messages sent by other users through the instant messaging platform and can send messages to other users through the instant messaging platform.

However, for sales, customer service, etc. that require communication with multiple customers, the user may receive a large number of messages at the same time, some of which are important and some of which are of lesser importance. However, because the existing sequence for viewing messages is selected according to the subjective judgment of the user, in this case, the user may not be able to obtain important messages from the messages in time, so that the user may miss the critical reply time and experience the user poorly.

Therefore, in order to solve the above problem, in the embodiment of the present application, a message to be viewed in a client is obtained; the message to be checked carries a client identifier of the client; determining a comprehensive priority score corresponding to a message to be viewed; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in the form of the card, so that the user can conveniently check the important message according to the received push content, the time for the user to acquire the important message is effectively shortened, and the efficiency of reminding the important message is improved.

The following description is directed to an application environment of the message alert method according to the embodiment of the present invention.

Referring to fig. 1, fig. 1 illustrates a message reminding system 100 provided by an embodiment of the present application, which may include a client 110 and a server 120.

In some embodiments, the client 110 may be a computer Application (APP) installed on the terminal device, or may be a Web client. Among them, a Web client may refer to an application developed based on a Web architecture. Further, the terminal device may be a mobile phone, a smart phone, a notebook computer, a desktop computer, a tablet computer, a smart television, a wearable electronic device, or other devices having a display interface. It can be understood that the type of the terminal device and the type of the client 110 are not limited in this embodiment, and may be specifically selected according to actual needs.

In this embodiment of the present application, the client 110 may receive a target push card set sent by the server; the target push card set is obtained by the server side screening according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message; then, the client 110 responds to the selection operation of the user on the target push card included in the target push card set, and opens the user's dialog interface corresponding to the user identifier carried in the push message in the target push card.

In some embodiments, the server 120 may be a single server or a server cluster; the server can be a local server or a cloud server. The specific type of the server 120 is not limited in the embodiment of the present application, and may be selected according to actual needs. Further, the server 120 may also be a terminal device capable of providing service functions for the client 110.

In the embodiment of the present application, the server 120 may provide a message reminding service for the client 110. In some embodiments, the server 120 may include a message reminding device therein for executing the message reminding method.

In the embodiment of the present application, the server 120 may obtain a message to be viewed in the client; the message to be checked carries a client identifier of the client; then, the server 120 determines a comprehensive priority score corresponding to the message to be viewed; then, the server 120 takes the message to be viewed with the comprehensive priority score larger than a preset threshold value as a push message; finally, the server 120 sorts and gathers the push messages carrying the same client identifier to obtain a target push card set, and sends the target push card set to the client 110 corresponding to the client identifier for displaying.

In some embodiments, the client 110 and the server 120 may communicate over a network. The Network is typically the Internet, but may be any Network including, but not limited to, a Local Area Network (LAN), a Metropolitan Area Network (MAN), a Wide Area Network (WAN), a mobile, wireline or wireless Network, a private Network, or any combination of virtual private networks. In some embodiments, the client 110 and the server 120 may also perform communication transmission through a specific communication protocol, which includes but is not limited to BLE (Bluetooth low energy) protocol, WLAN (Wireless Local Area Network) protocol, Bluetooth protocol, ZigBee (ZigBee) protocol, Wi-Fi (Wireless Fidelity) protocol, and so on.

It should be noted that the message alert system shown in fig. 1 is only an example, and the message alert system described in the embodiment of the present application is for more clearly illustrating the technical solution of the embodiment of the present application, and does not form a limitation on the technical solution provided in the embodiment of the present application, and as a person having ordinary skill in the art knows, with the evolution of the message alert system and the occurrence of a new service scenario, the technical solution provided in the embodiment of the present application is also applicable to similar technical problems.

Reference will now be made in detail to specific embodiments.

Referring to fig. 2, fig. 2 is a flowchart illustrating a message reminding method according to an embodiment of the present application, applied to a server, where the message reminding method includes steps S110 to S140.

In step S110, a message to be viewed in the client is acquired.

In the embodiment of the application, the message to be checked is a message which is not checked by the user, and the message to be checked carries the identifier to be checked. Specifically, the server obtains a message that is not viewed by the user and exists in the client, that is, obtains a message to be viewed and exists in the client. The server may obtain all messages to be checked existing in the clients providing the message reminding service, and in order to determine the client to which each obtained message to be checked belongs, the message to be checked may further carry a client identifier of the client, where the client identifier may be a Media Access Control Address (MAC Address) of the terminal. It can be understood that, in the embodiment of the present application, the form of the identifier (e.g., the identifier to be viewed, the client identifier) may be set according to actual needs, for example, the form may be set as an identifier ID, and the comparison is not limited.

As an implementation manner, the server may passively acquire the message to be viewed. Specifically, when the client receives a new message and the message user has not viewed the message, the client sends the message to the server, so that the server passively acquires the message to be viewed existing in the client.

As another embodiment, the server may actively acquire the message to be viewed. Specifically, after the client receives a new message and a message user does not check the message, the client sends an acquisition signal to the server to represent that the client has the message to be checked, and the server determines that the client has the message to be checked at the moment after receiving the acquisition signal, so that the existing message to be checked is actively acquired from the client.

In an embodiment, after the message to be viewed is viewed by the user, the identifier to be viewed carried by the message to be viewed may be removed, that is, the viewed message does not carry the identifier to be viewed, and the identifier to be viewed may be "unread". In another embodiment, after the message to be viewed is viewed by the user, the identifier to be viewed carried by the message to be viewed may be replaced with a viewed identifier, that is, the viewed message carries a viewed identifier, and the viewed identifier may be "read".

In step S120, a comprehensive priority score corresponding to the message to be viewed is determined.

In this embodiment of the present application, the integrated priority value may be used to characterize the importance degree of each message to be viewed, and a higher integrated priority value indicates that the message to be viewed is more important and needs to be processed preferentially. Specifically, after the server side obtains the messages to be viewed existing in the client side, the server side determines the comprehensive priority value corresponding to each message to be viewed, so that the importance degree of each message to be viewed is determined according to the comprehensive priority value.

In some embodiments, the corresponding comprehensive priority score may be determined according to a keyword involved in the message to be viewed, where the keyword is a preset word.

In one embodiment, the corresponding comprehensive priority score may be determined according to the number of keywords and the keyword score involved in each message to be viewed, where the keyword scores corresponding to different keywords are the same. Specifically, after obtaining the messages to be viewed, the server determines the number of keywords related to each message to be viewed, and then determines the comprehensive priority score corresponding to each message to be viewed according to the number of the keywords and the keyword scores. For example, if the score of the keyword is 1, the message a to be viewed relates to 3 keywords, and the message B to be viewed relates to 5 keywords, the comprehensive priority score of the message a to be viewed is 3, and the comprehensive priority score of the message B to be viewed is 5.

In another embodiment, the corresponding comprehensive priority score may be determined according to the keywords involved in each message to be viewed and the first corresponding relationship, where the keyword scores corresponding to different keywords may be different, and the first corresponding relationship stores the corresponding relationship between the keywords and the keyword scores. Specifically, after obtaining the messages to be viewed, the server determines the keywords related to each message to be viewed, then determines the keyword scores corresponding to each related keyword according to the first correspondence relation stored in advance, and adds the keywords, so that the comprehensive priority score corresponding to each message to be viewed can be determined. For example, the messages to be viewed relate to keywords A, B and C, and according to the first corresponding relationship, it may be determined that the scores of the keywords corresponding to keywords a and C are both 2, and the score of the keyword corresponding to keyword B is 4, and then the comprehensive priority score of the message to be viewed is 8.

It will be appreciated that other methods of determining the overall priority value may exist, as will be explained in more detail below.

In the embodiment of the present application, step S120 may include step S121 to step S122, and step S121 and step S122 are described in detail below.

In step S121, semantics and emotion corresponding to the message to be viewed are determined.

In the embodiment of the application, after the server acquires the messages to be viewed existing in the client, the semantics contained in each message to be viewed can be determined according to the semantic recognition model, and the emotion contained in each message to be viewed is determined according to the emotion recognition model. The semantic recognition model and the emotion recognition model are pre-trained models.

In some embodiments, the types of Neural networks used in the semantic recognition model and the emotion recognition model may be, for example, CNN (Convolutional Neural Network), RNN (Recurrent Neural Network), DNN (Deep learning Network), and the like, and may be specifically selected according to actual needs.

In step S122, a comprehensive priority score corresponding to the message to be viewed is determined according to the semantics and the emotion.

In the embodiment of the application, after the server determines the semantics contained in the message to be viewed according to the semantic recognition model and determines the emotion corresponding to the message to be viewed according to the emotion recognition model, the server can determine the comprehensive priority score corresponding to each message to be viewed according to the semantics and the emotion. Among them, emotions can be roughly classified into three categories of positive, neutral, and negative.

In an embodiment, the server may pre-store a second corresponding relationship and a third corresponding relationship, where the second corresponding relationship stores a corresponding relationship between semantics and a semantic priority score, and the third corresponding relationship stores a corresponding relationship between emotions and an emotion priority score. Therefore, after determining the semantics and the emotion corresponding to each message to be viewed, the server side can determine the semantic priority score corresponding to the message to be viewed according to the semantics and the second corresponding relation, determine the emotion priority score corresponding to the message to be viewed according to the emotion and the third corresponding relation, and then add the semantic priority score and the emotion priority score to obtain the comprehensive priority score corresponding to the message to be viewed. That is, the semantic priority score and the emotional priority score may be included in the composite priority score.

In another embodiment, the semantic priority score and the emotion priority score can also be obtained by a semantic recognition model and an emotion recognition model respectively, and after the semantic priority score output by the semantic recognition model and the emotion priority score output by the emotion recognition model are obtained by the server, the semantic priority score and the emotion priority score are added to obtain a comprehensive priority score corresponding to the message to be viewed. That is to say, the semantic recognition model can not only recognize the semantics in the message to be viewed, but also output the semantic priority score according to the recognized semantics, and similarly, the emotion recognition model can not only recognize the emotion in the message to be viewed, but also output the emotion priority score according to the recognized emotion.

In some embodiments, the more important the semantics contained in the message to be viewed are, the higher the corresponding semantic priority value is; the more negative the emotion contained in the message to be viewed, the higher the corresponding emotion priority value.

In some embodiments, in addition to determining the comprehensive priority score according to the semantics and the emotion of the message to be viewed, the comprehensive priority score may also be determined according to the proportion of the message to be viewed belonging to the same semantics in all the messages to be viewed, that is, the corresponding comprehensive priority score may be determined according to the semantics, the emotion and the proportion of the semantics in all the semantics corresponding to the message to be viewed.

Specifically, after determining the semantics and emotion of the message to be viewed, the server may determine the proportion of the message to be viewed, which corresponds to the same semantics, in all the messages to be viewed, then may determine the proportion priority score corresponding to each message to be viewed according to the proportion of the message to be viewed, and then after determining the semantic priority score, the emotion priority score and the proportion priority score corresponding to each message to be viewed, add the three to obtain the comprehensive priority score corresponding to each message to be viewed.

In step S130, the message to be viewed with the integrated priority value greater than the preset threshold is taken as a push message.

In the embodiment of the application, after the server acquires the messages to be viewed existing in the client and determines the comprehensive priority score corresponding to each message to be viewed, the server can screen all the acquired messages to be viewed, and takes the messages to be viewed with the comprehensive priority score larger than the preset threshold value as push messages, namely acquires the messages to be viewed with the comprehensive priority score larger than the preset threshold value from the messages to be viewed as push messages to be pushed to the client.

The preset threshold is a preset value, and if the comprehensive priority value is greater than the preset threshold, the message to be viewed is considered to be important and needs to be processed preferentially. For example, if the preset threshold is set to 20, there are to-be-viewed messages A, B and C, and the corresponding composite priority scores are 12, 23, and 20, respectively, then the to-be-viewed message B is taken as a push message.

In an embodiment, the preset threshold may be a preset fixed score, that is, the preset threshold is the same at any time, so that the server pushes the more important message to be viewed to the client. In another embodiment, the preset threshold may be dynamically adjusted according to the number of the messages to be viewed, which are acquired by the server, so that when the number of the messages to be viewed is large, the server pushes relatively important messages in all the messages to be viewed to the client. For example, when the number of acquired messages to be viewed is less than 30, the preset threshold value is set to 35, and when the number of acquired messages to be viewed is greater than or equal to 30, the preset threshold value is set to 45.

In step S140, the push messages carrying the same client identifier are sorted and collected to obtain a target push card set, and the target push card set is sent to the client corresponding to the client identifier for display.

In the embodiment of the application, after the server screens the push messages from the messages to be checked, the client to which the server belongs is determined according to the client identifier carried by each push message, then the push messages carrying the same client identifier are determined according to the client identifier, the push messages carrying the same client identifier are sorted according to the comprehensive priority value, then the sorted push messages are collected to form a target push card set, and finally the server sends the obtained target push card set to the clients corresponding to the client identifiers respectively for display. How to form the target push card will be described below, and will not be described herein again.

In the embodiment of the application, the push messages can be sorted according to the descending order of the comprehensive priority score, and the sorted push messages are collected.

In the embodiment of the present application, step S140 may include step S141 to step S144, and step S141 to step S144 are described in detail below.

In step S141, the corresponding push card is determined according to the push message.

In the embodiment of the application, after the server determines the push message, the server may determine the corresponding push card according to the push message. In some embodiments, a corresponding push card may be determined according to each push message, that is, one push message corresponds to one push card.

In some embodiments, the push card may contain other content related to the push message in addition to the push message. Other content may include, but is not limited to, the sending user of the push message, the session time, etc., among others. In an embodiment, the conversation time may be the time when the client receives the push message, that is, the time when the client receives the push message sent by other users. In another embodiment, the session time may also be the time when the server acquires the push message, that is, the time when the server acquires the message to be viewed corresponding to the push message.

It can be understood that the specific display style of the information contained in the push card can be set according to actual needs, which is not limited in the embodiment of the present application.

In some embodiments, since the same user may send multiple messages to be viewed, the corresponding push card may be determined according to all push messages sent by the same user, that is, one push card includes all messages to be viewed corresponding to one user. The message to be checked received by the client can carry the user identification corresponding to the user sending the message to be checked, and the server can determine the sending user corresponding to each push message according to the user identification carried in the push message. Specifically, the server may generate a corresponding piece of push content according to each push message, then determine the push content carrying the same user identifier as the target push content, then sort the target push content carrying the same user identifier according to the value of the comprehensive priority score of the push message corresponding to the target push content, and then aggregate the sorted target push content to form a push card. It is understood that a push card contains at least one piece of targeted push content.

Further, since one user may send a message to multiple clients, the server may use the push content carrying the same user identifier and the same client identifier as the target push content.

In some implementations, the targeted push content in the push card can be sorted in descending order by the size of the corresponding composite priority score.

In step S142, a target push card corresponding to the push message carrying the same client identifier is obtained.

In the embodiment of the application, after obtaining the push card according to the push message, the server may obtain, according to the client identifier carried in the push message, the push card corresponding to the push message carrying the same client identifier as a target push card, that is, obtain the push card to be sent to the same client as the target push card.

In step S143, the target push cards are sorted according to the score of the comprehensive priority score corresponding to the push message, so as to form a target push card set.

In the embodiment of the application, after acquiring the target push cards to be sent to each client, the server may sort the target push cards according to the value of the comprehensive priority value corresponding to the included push message, and aggregate the sorted target push cards to finally obtain a target push card aggregate.

And the target push cards in the target push card set are arranged according to the descending order of the corresponding comprehensive priority scores.

In step S144, the target pushed card set is sent to the client corresponding to the client identifier for displaying.

In the embodiment of the application, after determining the target push card set, the server sends the target push card set to the client corresponding to the client identifier corresponding to the push message contained in the target push card set for display, so that a user can preferentially process the push message contained in each push card in the target push card set at the client, and the important message to be viewed is preferentially processed.

In some embodiments, the target push cards in the target push card set are displayed in layers in the client, and the display levels of the target push cards are determined by the sorting results obtained by sorting according to the score of the comprehensive priority score corresponding to the push message, that is, the highest comprehensive priority score is displayed at the top layer, and the lowest comprehensive priority score is displayed at the lowest layer.

In the embodiment of the application, the message to be viewed in the client is obtained; the message to be checked carries a client identifier of the client; determining a comprehensive priority score corresponding to a message to be viewed; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in the form of the card, so that the user can conveniently check the important message according to the received push content, the time for the user to acquire the important message is effectively shortened, and the efficiency of reminding the important message is improved.

Referring to fig. 3, fig. 3 is a schematic flowchart illustrating a message reminding method according to another embodiment of the present application, and the message reminding method is applied to a server, and includes steps S210 to S270.

In step S210, a message to be viewed in the client is acquired.

In step S220, semantics and emotion corresponding to the message to be viewed are determined.

It can be understood that, in the embodiment of the present application, the detailed description of step S210 to step S220 may refer to the content of step S110 to step S120, which is not described herein again.

In step S230, a first priority score and a second priority score are determined according to semantics.

In the embodiment of the application, the server can determine two priority scores according to semantics, wherein the two priority scores are a first priority score and a second priority score respectively. The first priority value may be a priority value directly obtained according to semantics, and the second priority value may be a priority value indirectly obtained according to semantics. Optionally, the first priority value may be a semantic priority value.

In some embodiments, after determining the semantics corresponding to the message to be viewed, the server may determine the service corresponding to the message to be viewed according to the semantics, and therefore the second priority value may be a service priority value. The server side comprises a fourth corresponding relation, and the fourth corresponding relation stores the corresponding relation of semantics and services. For example, the semantic of the message a to be viewed is "how many times the house purchasing ability is" and the business "house credit" corresponding to the message to be viewed can be determined according to the fourth correspondence.

Specifically, after determining the semantics corresponding to each message to be viewed, the server may determine the service corresponding to each message to be viewed according to the semantics, that is, determine the service corresponding to each message to be viewed according to the semantics and the fourth correspondence, then determine the first priority score corresponding to the message to be viewed according to the semantics, and determine the second priority score corresponding to the message to be viewed according to the service. The server may store a predetermined correspondence between the service and the priority score, that is, a fifth correspondence; the more important the service corresponding to the message to be viewed is, the higher the corresponding service priority value is, that is, the higher the second priority value is.

In step S240, a third priority score is determined according to the mood.

In an embodiment of the present application, the third priority may be an emotional priority score. Specifically, after the server inputs the message to be viewed into the emotion recognition model to determine the emotion corresponding to the message to be viewed, the server may determine a corresponding emotion priority score, that is, a third priority score, according to the emotion.

In step S250, a comprehensive priority score corresponding to the message to be viewed is determined according to the first priority score, the second priority score, and the third priority score.

In the embodiment of the application, after determining the first priority score, the second priority score and the third priority score corresponding to each message to be viewed, the server may determine a comprehensive priority score corresponding to each message to be viewed according to the first priority score, the second priority score and the third priority score.

As an implementation manner, the comprehensive priority value may be a sum of the first priority value, the second priority value, and the third priority value, that is, after determining the first priority value, the second priority value, and the third priority value corresponding to each message to be viewed, the server adds the first priority value, the second priority value, and the third priority value to determine the comprehensive priority value corresponding to each message to be viewed.

In the embodiment of the present application, step S250 may include steps S251 to S254, and steps S251 to S254 are described in detail below.

In step S251, a first score is determined according to the first priority score and the first weight.

As another embodiment, although the importance degree of each message to be viewed can be measured according to semantics, services and emotions, the influence of the semantics, the services and the emotions on the importance degree of the message to be viewed may be different, so that the influence of the semantics, the services and the emotions on the importance degree of the message to be viewed cannot be reflected by simply adding the three as the comprehensive priority value of the message to be viewed, and the influence of the comprehensive priority value on the importance degree of the message to be viewed is different, so that the obtained comprehensive priority value cannot well represent the importance degree of the message to be viewed. Therefore, in order to solve the problem, a corresponding weight can be set for each measurement dimension of the message to be viewed in the comprehensive priority score, so as to represent the influence of each measurement dimension on the importance degree of the message to be viewed, that is, to represent the proportion of the priority score corresponding to each measurement dimension in the comprehensive priority score.

In the embodiment of the application, the weight occupied by the semantic priority score, namely the first priority score, in the comprehensive priority scores can be set as the first weight, so that after the semantic priority score, namely the first priority score, corresponding to the semantics of the message to be viewed is determined, the server can determine the first score according to the first priority score and the first weight. Wherein the first score may be used to characterize the score that the first priority score accounts for in the composite priority score.

In step S252, a second score is determined according to the second priority score and the second weight.

In the embodiment of the present application, the weight occupied by the service priority score, that is, the second priority score in the comprehensive priority score may be set as the second weight. Specifically, after determining that the message to be viewed has the semantic meaning, the server may determine the service corresponding to the message to be viewed according to the semantic meaning and the fourth corresponding relationship, then determine the service priority score, that is, the second priority score, corresponding to the message to be viewed according to the fifth corresponding relationship and the service, and then determine the second score according to the second priority score and the second weight.

Wherein the second score may be used to characterize a score of the second priority score in the composite priority score.

In step S253, a third score is determined according to the third priority score and the third weight.

In the embodiment of the application, the weight occupied by the emotion priority score, namely the third priority score, in the comprehensive priority scores can be set as the third weight, so that after the server determines the emotion priority score, namely the third priority score, corresponding to the emotion of the message to be viewed, the server can determine the third score according to the third priority score and the third weight. Wherein the third score may be used to characterize a score of the third priority score in the composite priority score.

In step S254, the sum of the first score, the second score, and the third score is used as a corresponding integrated priority score.

In the embodiment of the application, the server may add the first score, the second score and the third score corresponding to the message to be viewed to obtain a comprehensive priority score corresponding to the message to be viewed. Therefore, the importance degree of the message to be checked is measured from multiple aspects, and the accuracy of judging the importance degree of the message to be checked can be effectively improved.

In this embodiment of the application, the first weight, the second weight, and the third weight are preset values according to actual needs, and the larger the weight is, the larger the influence of the measurement dimension corresponding to the weight on the comprehensive priority score is considered to be. Subsequently, the requirements can be adjusted along with the changes of the requirements, and the specific values of the first weight, the second weight and the third weight can be set according to the actual requirements, which is not limited to this.

Illustratively, according to the preset setting, the first weight is 40%, the second weight is 40%, and the third weight is 20%, and the first priority score of the message a to be viewed is 8, the second priority score is 6, and the third priority score is 6, so that the first score is 8 × 40% =3.2, the second score is 6 × 40% =2.4, and the third score is 6 × 20% =1.2, so that the message a to be viewed has a corresponding overall priority score of 3.2+2.4+1.2= 6.8.

In step S260, the message to be viewed with the integrated priority value greater than the preset threshold value is taken as a push message.

In step S270, the push messages carrying the same client identifier are sorted and collected to obtain a target push card set, and the target push card set is sent to the client corresponding to the client identifier for display.

It can be understood that, in the embodiment of the present application, the detailed description of step S260 to step S270 may refer to the content of step S130 to step S140, which is not repeated herein.

In the embodiment of the application, the message to be viewed in the client is obtained; the message to be checked carries a client identification of the client; determining semantics and emotion corresponding to the message to be viewed; determining a first priority score and a second priority score according to semantics; determining a third priority score according to the mood; determining a comprehensive priority score corresponding to the message to be checked according to the first priority score, the second priority score and the third priority score; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the comprehensive priority score corresponding to the message to be checked is determined according to the priority scores corresponding to different measurement dimensions, the importance degree of the message to be checked is measured from multiple aspects, and the accuracy of judging the importance degree of the message to be checked can be improved; the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in a card mode, so that a user can conveniently check important messages according to the received push content, the time for the user to acquire the important messages is effectively shortened, and the efficiency of reminding the important messages is improved.

Referring to fig. 4, fig. 4 is a flowchart illustrating a message reminding method according to another embodiment of the present application, applied to a server, where the message reminding method includes steps S310 to S390.

In step S310, a message to be viewed in the client is acquired.

In step S320, semantics and emotion corresponding to the message to be viewed are determined.

It can be understood that, in the embodiment of the present application, the detailed description of step S310 may refer to the content recorded in step S110, and the detailed description of step S320 may refer to the content recorded in step S121, which are not described herein again.

In step S330, the statement type of the message to be viewed is determined, and the message to be viewed with the statement type as the target type is taken as the target message.

In the embodiment of the present application, the sentence type refers to a sentence type of the message to be viewed, including but not limited to a statement sentence, a question sentence, an imperative sentence, and the like. Specifically, after the server acquires the message to be viewed existing in the client, the server may perform statement type judgment on the acquired message to be viewed to determine the statement type of each message to be viewed.

In the embodiment of the present application, the target type may be an interrogative sentence, and the target message is a message to be viewed, in which the sentence type is the target type, that is, the interrogative sentence.

In some embodiments, the sentence type of the message to be viewed may be determined using LTP (Language Technology Platform), Stanford CoreNLP, or other tools, and may also be determined using a pre-trained model. It can be understood that which method is specifically used to determine the statement type of the message to be viewed may be selected according to actual requirements, which is not limited in the embodiment of the present application.

In some embodiments, after determining the target message, the server determines whether there are multiple target messages carrying the same user identifier, and if there are multiple target messages carrying the same user identifier, then step S340 is executed; if not, step S370 is executed, which is described in detail below.

In step S340, if there are multiple target messages carrying the same user identifier, an average time interval between the multiple target messages is determined.

In daily life, questioning sentences are generally required to consult questions, and users who are not good in patience ask the questions again or even repeatedly if the questions are not solved in time, so that the important degree of the sent messages to be checked can be measured according to semantics and emotions for the users, the tolerance degree of the users to question reply time also needs to be considered, and if the tolerance degree is low, the users need to check preferentially.

In the embodiment of the application, after determining the statement types corresponding to all the messages to be viewed, the server may determine which statement types of the messages to be viewed are the target types, determine the messages to be viewed as the target messages, and if there are multiple target messages carrying the same user identifier, that is, if there is multiple target messages, that is, interrogative sentences, sent by the same user, determine the average time interval between the multiple target messages.

Illustratively, after judging the sentence types of 10 received messages to be viewed, the server determines that there are 5 target messages, where there are 3 target messages (a first message, a second message, and a third message) in the 5 target messages that carry the same user identifier, and the condition that there are multiple target messages that carry the same user identifier is satisfied, so as to determine an average time interval between the first message, the second message, and the third message, where the time interval between the first message and the second message is 120s (seconds), and the time interval between the second message and the third message is 40s, so that it can be determined that the average time interval between the first message, the second message, and the third message is (120 + 40) ÷ 2=80 s.

In step S350, the user tolerance is determined according to the average time interval.

In this embodiment of the application, the tolerance of the user may be a tolerance of the user on the time length of the question reply, and it may be considered that the shorter the average time interval is, the lower the tolerance of the user is, the more the reply needs to be prioritized.

In some embodiments, the user tolerance may be determined according to an interval duration in which the average time interval is located. Specifically, a sixth corresponding relationship, which is a corresponding relationship between time intervals of different intervals and user tolerances, may be preset and stored, and after an average time interval between a plurality of target messages carrying the same user identifier is determined, the user tolerances corresponding to the target messages are determined according to the average time interval and the sixth corresponding relationship. For example, in the sixth correspondence, the user tolerance corresponding to the interval duration interval of 0s to 30s is "poor", the user tolerance corresponding to the interval duration interval of 31s to 60s is "poor", the user tolerance corresponding to the interval duration interval of 61s to 180s is "general", the user tolerance corresponding to the interval duration interval of more than 180s is "good", 3 target messages carrying the same user identifier exist, the average time interval between the three target messages is 46s, and the user tolerance corresponding to the three target messages can be determined to be "poor" according to the sixth correspondence.

In step S360, a comprehensive priority score corresponding to the target message carrying the same user identifier is determined according to the semantics, emotion, and user tolerance.

In the embodiment of the application, after the user tolerance is determined, the server may determine the tolerance priority scores corresponding to the multiple target messages carrying the same user identifier according to a seventh correspondence, which is a correspondence between the pre-stored user tolerance and the tolerance priority scores. After determining the semantics, the emotion and the user tolerance corresponding to the target messages carrying the same user identifier, the server side can determine the comprehensive priority score corresponding to the target messages carrying the same user identifier according to the semantic priority score, the emotion priority score and the tolerance priority score.

In an embodiment, referring to the above description, the priority scores determined according to semantics, emotion and user tolerance may be added to obtain a comprehensive priority score corresponding to the target message carrying the same user identifier. For example, the semantic priority score, the emotional priority score, and the tolerance priority score are summed. As another example, the semantic priority score, business priority score, emotional priority score, and tolerance priority score are added.

In another embodiment, referring to the above description, a corresponding weight may be set for each dimension for measuring the importance of the target message, that is, a ratio of the priority score corresponding to each measurement dimension (semantic, emotion, etc.) in the comprehensive priority score is set, then the score in the comprehensive priority score is determined according to the calculated priority score corresponding to each measurement dimension and the corresponding weight, and then all the scores are added to finally determine the comprehensive priority score corresponding to the target message carrying the same user identifier. It is understood that the description is omitted herein due to the type of calculation process.

In some embodiments, in determining the emotion and/or user tolerance, the corresponding emotion and/or user tolerance may be numerically represented, and the resulting number may be used as the corresponding priority score. Wherein, the larger the number corresponding to the emotion and/or the user tolerance is, the worse the emotion and/or the tolerance is, the more important the corresponding message is, and the preferential viewing is required. For example, the emotion is represented by 1-10, the message A to be viewed exists, the emotion recognition is performed on the message A to be viewed, the number corresponding to the emotion is determined to be 9, and therefore the emotion priority score corresponding to the message A to be viewed is 9.

In some embodiments, the user tolerance may also be determined according to the number of messages carrying the same user identifier and to-be-viewed messages. Specifically, the server side can determine the number of the messages to be checked carrying the same user identifier while determining the semantics and emotion of the messages to be checked, then determine the user tolerance corresponding to the messages to be checked carrying the same user identifier according to the obtained number of the messages, and finally determine the comprehensive priority score corresponding to the messages to be checked carrying the same user identifier according to the semantics, emotion and user tolerance. The server can pre-store the corresponding relation between different message quantity intervals and the user tolerance, namely the eighth corresponding relation, so that the server can determine the corresponding user tolerance according to the obtained message quantity of the message to be checked carrying the same user identifier and the eighth corresponding relation, and then determine the corresponding tolerance priority score according to the obtained user tolerance and the seventh corresponding relation.

In step S370, a comprehensive priority score corresponding to the message to be viewed is determined according to the semantics and emotion.

In the embodiment of the application, if the server determines that a plurality of target messages carrying the same user identifier do not exist, the server determines the comprehensive priority value corresponding to the message to be viewed according to the semantics and the emotion.

In step S380, the message to be viewed with the integrated priority value greater than the preset threshold is taken as a push message.

In step S390, the push messages carrying the same client identifier are sorted and collected to obtain a target push card set, and the target push card set is sent to the client corresponding to the client identifier for display.

It is to be understood that, in the embodiment of the present application, the detailed description of step S320 may refer to the content of step S121, and the detailed description of step S380 to step S390 may refer to the content of step S130 to step S140, which is not described herein again.

In the embodiment of the application, the message to be viewed in the client is obtained; the message to be checked carries a client identification of the client; determining semantics and emotion corresponding to the message to be viewed; determining the statement type of the message to be viewed, and taking the message to be viewed with the statement type as the target message; if a plurality of target messages carrying the same user identification exist, determining the average time interval among the plurality of target messages; determining the tolerance of the user according to the average time interval; determining a comprehensive priority score corresponding to a target message carrying the same user identifier according to semantics, emotion and user tolerance; determining a comprehensive priority score corresponding to the message to be viewed according to the semantics and the emotion; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the importance degree of the message to be checked is measured from multiple aspects, and the accuracy of judging the importance degree of the message to be checked can be improved; the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in a card mode, so that a user can conveniently check important messages according to the received push content, the time for the user to acquire the important messages is effectively shortened, and the efficiency of reminding the important messages is improved.

Referring to fig. 5, fig. 5 is a flowchart illustrating a message reminding method according to still another embodiment of the present application, applied to a client, where the message reminding method includes steps S410 to S420.

In step S410, a target pushed card set sent by the server is received.

In the embodiment of the application, after the server sends the target push card set to the client corresponding to the client identifier carried in the push message in the target push card set through the network, the client receives the target push card set sent by the server and displays the target push card set on the display interface. The target push card set is obtained by screening the server side according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message.

Specifically, the target push card set may be obtained by the server screening the messages to be checked according to the comprehensive priority scores corresponding to the messages to be checked in the client, taking the messages to be checked, of which the comprehensive priority scores are greater than a preset threshold value, as push messages, generating push cards according to the push messages, then obtaining the target push cards corresponding to the push messages carrying the same client identifier, and finally sorting and collecting the target push cards according to a descending order of the comprehensive priority scores.

In step S420, in response to a selection operation of a user on a target push card included in the target push card set, a dialog interface of the user corresponding to a user identifier carried in a push message in the target push card is opened.

In this embodiment of the application, a user may select a target push card in a display interface, and a client opens a dialog interface of a user corresponding to a user identifier carried in a push message in the target push card in response to a selection operation (for example, clicking, double-clicking, long-pressing, and the like) of the user on the target push card included in a target push card set.

The dialog interface may be, for example, a private chat interface, an email reply interface, a comment reply interface, and the like of the user corresponding to the user identifier carried in the push message in the target push card.

In the embodiment of the present application, the target push cards in the target push card set are ranked by default according to the corresponding comprehensive priority scores of the included push messages, that is, the default is to comprehensively consider the importance degrees of the push messages in the target push cards. In some embodiments, the ranking according to which measurement dimension (e.g., semantics, business, emotion, etc.) can be selected according to actual needs. Illustratively, target push cards corresponding to the push messages can be selected to be sorted according to the importance degree of the service, so that after the push messages with the comprehensive priority values larger than the preset threshold value are determined, the push data carrying the same client identifier can be sorted and collected according to the value of the service priority value, and finally a target push card set is obtained.

In some embodiments, a user may switch between target push cards through a control displayed in the display interface to view push messages in different target push cards. After the user selects which measurement dimension to sort the target push cards, the display interface may include a control for viewing the target push cards with the previous priority scores higher than that of the current target push card, and a control for viewing the target push cards with the next priority scores lower than that of the current target push card.

For example, as shown in fig. 5a, in the display interface a, there are a sorting selection space a for selecting a sorting manner of the target push cards, there are target push cards b, and there are a control c for viewing a previous target push card and a control d for viewing a next target push card, where the number of the target push cards b may be multiple.

In some embodiments, a read control may be further included in the display interface to indicate that the push message contained in the target push card has been viewed. Therefore, if a user enters a conversation interface to view or even reply a message, or selects a read control, the push message contained in the corresponding target push card is converted into the viewed message.

In the embodiment of the application, a target push card set sent by a server is received; the target push card set is obtained by the server side screening according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message; and responding to the selection operation of the user on the target push card contained in the target push card set, and opening a user conversation interface corresponding to the user identification carried by the push message in the target push card. Therefore, the client side receives the target push card set sent by the server side, so that the user can conveniently check important messages according to push contents contained in the received target push card, the time for the user to acquire the important messages is effectively shortened, and the efficiency of reminding the important messages is improved.

Referring to fig. 6, fig. 6 is a schematic structural diagram of a message reminding apparatus 200 according to an embodiment of the present application, and the message reminding apparatus 200 is applied to a server, where the message reminding apparatus 200 may include an obtaining module 210, a score determining module 220, a push message determining module 230, and a sending module 240, and specifically:

an obtaining module 210, configured to obtain a message to be viewed in a client; the information to be checked is a state to be checked, and the information to be checked carries a client identifier of the client;

the score determining module 220 is configured to determine a comprehensive priority score corresponding to the message to be viewed;

a push message determining module 230, configured to use a message to be viewed whose comprehensive priority value is greater than a preset threshold value as a push message;

and the sending module 240 is configured to sort and collect push messages carrying the same client identifier to obtain a target push card set, and send the target push card set to the client corresponding to the client identifier for display.

Referring to fig. 7, fig. 7 is a schematic structural diagram of a message alert device 300 according to another embodiment of the present application, and the message alert device 300 is applied to a client, where the message alert device 300 may include a receiving module 310 and an opening module 320, specifically:

a receiving module 310, configured to receive a target pushed card set sent by a server; the target push card set is obtained by the server side screening according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message;

the starting module 320 is configured to start a dialog interface of a user corresponding to a user identifier carried in a push message in a target push card in response to a selection operation of the user on the target push card included in the target push card set.

It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described apparatuses and modules may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.

In the several embodiments provided in the present application, the coupling between the modules may be electrical, mechanical or other type of coupling.

In addition, functional modules in the embodiments of the present application may be integrated into one processing module, or each of the modules may exist alone physically, or two or more modules are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode.

Referring to fig. 8, fig. 8 is a schematic structural diagram of an electronic device 400 according to an embodiment of the present disclosure, where the electronic device 400 may be an electronic device capable of running an application, such as a smart phone or a tablet computer. The electronic device 400 in the present application may include one or more of the following components: a processor 410, a memory 420, and one or more applications, wherein the one or more applications may be stored in the memory 420 and configured to be executed by the one or more processors 410, the one or more programs configured to perform the message alert method as described in the aforementioned method embodiments.

Processor 410 may include one or more processing cores. The processor 410 interfaces with various components throughout the electronic device 400 using various interfaces and circuitry to perform various functions of the electronic device 400 and process data by executing or executing instructions, programs, code sets, or instruction sets stored in the memory 420 and invoking data stored in the memory 420. Alternatively, the processor 410 may be implemented in hardware using at least one of Digital Signal Processing (DSP), Field-Programmable Gate Array (FPGA), and Programmable Logic Array (PLA). The processor 410 may integrate one or more of a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), a modem, and the like. The CPU mainly processes an operating system, a user interface, an application program and the like; the GPU is used for rendering and drawing display content; the modem is used to handle wireless communications. It is understood that the modem may not be integrated into the processor 410, but may be implemented by a communication chip.

The Memory 420 may include a Random Access Memory (RAM) or a Read-Only Memory (Read-Only Memory). The memory 420 may be used to store instructions, programs, code, sets of codes, or sets of instructions. Memory 420 may include a stored program area and a stored data area, where the stored program area may store instructions for implementing an operating system, instructions for implementing at least one function (such as a semantic recognition function, an emotion recognition function, etc.), instructions for implementing various method embodiments described below, and the like. The stored data area may also store data (such as messages to be viewed, push messages, etc.) created by the electronic device 400 during use.

Referring to fig. 9, fig. 9 is a schematic structural diagram of a computer-readable storage medium according to an embodiment of the present disclosure. The computer readable medium 500 has stored therein a program code that can be called by a processor to execute the message alert method described in the above method embodiments.

The computer-readable storage medium 500 may be an electronic memory such as a flash memory, an EEPROM (electrically erasable and programmable read only memory), an EPROM, a hard disk, or a ROM. Alternatively, the computer-readable storage medium 500 includes a non-volatile computer-readable storage medium. The computer readable storage medium 500 has storage space for program code 510 for performing any of the method steps described above. The program code can be read from or written to one or more computer program devices. The program code 510 may be compressed, for example, in a suitable form.

Embodiments of the present application also provide a computer program device or a computer program, which includes computer instructions stored in a computer-readable storage medium. The processor of the computer device reads the computer instructions from the computer readable storage medium, and the processor executes the computer instructions to cause the computer device to execute the message reminding method described in the above various alternative embodiments.

The message reminding method, the message reminding device, the electronic equipment and the storage medium are applied to a server and used for obtaining a message to be checked in a client; the message to be checked carries a client identifier of the client; determining a comprehensive priority score corresponding to a message to be viewed; taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message; and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display. Therefore, the message to be checked with the comprehensive priority score larger than the preset threshold value is pushed to the client side in the form of the card, so that the user can conveniently check the important message according to the received push content, the time for the user to acquire the important message is effectively shortened, and the efficiency of reminding the important message is improved.

Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present application, and not to limit the same; although the present application has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; such modifications and substitutions do not necessarily depart from the spirit and scope of the corresponding technical solutions in the embodiments of the present application.

Claims

1. A message reminding method is applied to a server side, and comprises the following steps:

obtaining a message to be checked in a client; the message to be checked carries a client identifier of the client;

determining a comprehensive priority score corresponding to the message to be viewed;

taking the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message;

and sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display.

2. The method of claim 1, wherein the determining a composite priority score corresponding to the message to be viewed comprises:

determining semantics and emotion corresponding to the message to be viewed;

and determining a comprehensive priority score corresponding to the message to be viewed according to the semantics and the emotion.

3. The method of claim 2, wherein determining a composite priority score corresponding to the message to be viewed based on the semantics and the emotion comprises:

determining a first priority score and a second priority score according to the semantics;

determining a third priority score according to the emotion;

and determining a comprehensive priority score corresponding to the message to be viewed according to the first priority score, the second priority score and the third priority score.

4. The method of claim 3, wherein determining a first priority score and a second priority score according to the semantics comprises:

determining the service corresponding to the message to be viewed according to the semantics;

determining a first priority score according to the semantics;

and determining a second priority score according to the service.

5. The method of any of claims 3-4, wherein the first priority score is weighted first, the second priority score is weighted second, and the third priority score is weighted third in the composite priority score;

the determining a corresponding comprehensive priority score according to the first priority score, the second priority score and the third priority score includes:

determining a first score according to the first priority score and the first weight;

determining a second score according to the second priority score and the second weight;

determining a third score according to the third priority score and the third weight;

and taking the sum of the first score, the second score and the third score as a corresponding comprehensive priority score.

6. The method according to claim 2, wherein the message to be viewed further carries a user identifier corresponding to a user who sent the message to be viewed, and the method further comprises:

determining the statement type of the message to be viewed, and taking the message to be viewed with the statement type as a target message;

if a plurality of target messages carrying the same user identification exist, determining the average time interval among the plurality of target messages;

determining the tolerance of the user according to the average time interval;

and determining a comprehensive priority score corresponding to the target message carrying the same user identifier according to the semantics, the emotion and the user tolerance.

7. The method according to claim 2, wherein the message to be viewed further carries a user identifier corresponding to a user who sent the message to be viewed, and the method further comprises:

determining the message quantity of the messages to be checked carrying the same user identification;

determining the user tolerance corresponding to the messages to be checked carrying the same user identification according to the number of the messages;

the determining a comprehensive priority score corresponding to the message to be viewed according to the semantics and the emotion comprises:

and determining a comprehensive priority score corresponding to the message to be viewed carrying the same user identifier according to the semantics, the emotion and the user tolerance.

8. The method of claim 2, further comprising:

determining the proportion of the messages to be checked which belong to the same semantic correspondence in all the messages to be checked;

and determining a comprehensive priority score corresponding to the message to be viewed according to the semantics, the emotion and the proportion.

9. The method according to claim 1, wherein the sorting and collecting push messages carrying the same client identifier to obtain a target push card set, and sending the target push card set to a client corresponding to the client identifier for display comprises:

determining a corresponding push card according to the push message;

acquiring a target push card corresponding to a push message carrying the same client identifier;

sorting the target push cards according to the value of the comprehensive priority value corresponding to the push message to form a target push card set;

sending the target push card set to a client corresponding to the client identification for displaying; and the display level of the target push card on the client is determined by the sequencing result.

10. The method according to claim 9, wherein the message to be viewed further carries a user identifier corresponding to a user who sent the message to be viewed; the determining a corresponding push card according to the push message includes:

generating a corresponding push content according to each push message;

acquiring target push content carrying the same user identifier;

and sequencing the target push contents according to the value of the comprehensive priority value corresponding to the target push contents to form a push card.

11. A message reminding method is applied to a client side, and comprises the following steps:

receiving a target push card set sent by a server; the target push card set is obtained by screening the server side according to the comprehensive priority score corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority score larger than a preset threshold value as a push message;

and responding to the selection operation of the user on the target push card contained in the target push card set, and opening a user conversation interface corresponding to the user identification carried by the push message in the target push card.

12. A message reminding device is characterized in that the device is applied to a server side and comprises:

the acquisition module is used for acquiring the message to be viewed in the client; the message to be checked is a state to be checked, and the message to be checked carries the client identifier of the client;

the score determining module is used for determining a comprehensive priority score corresponding to the message to be viewed;

the push message determining module is used for taking the message to be checked with the comprehensive priority value larger than the preset threshold value as a push message;

and the sending module is used for sequencing and collecting the push messages carrying the same client identification to obtain a target push card set, and sending the target push card set to the client corresponding to the client identification for display.

13. A message alert device, applied to a client, the device comprising:

the receiving module is used for receiving a target push card set sent by the server; the target push card set is obtained by the server side screening according to the comprehensive priority value corresponding to the message to be checked in the client side and sequencing and collecting the message to be checked with the comprehensive priority value larger than a preset threshold value as a push message;

and the starting module is used for responding to the selection operation of the user on the target push card contained in the target push card set and starting a user conversation interface corresponding to the user identification carried by the push message in the target push card.

14. An electronic device, characterized in that the electronic device comprises:

one or more processors;

a memory;

one or more applications, wherein the one or more applications are stored in the memory and configured to be executed by the one or more processors, the one or more applications configured to perform the message alert method of any of claims 1-11.

15. A computer-readable storage medium, characterized in that a program code is stored in the computer-readable storage medium, which can be called by a processor to execute the message alert method according to any one of claims 1 to 11.