CN114629771A - Service processing method, device and system - Google Patents
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/02—Standardisation; Integration
- H04L41/0246—Exchanging or transporting network management information using the Internet; Embedding network management web servers in network elements; Web-services-based protocols
- H04L41/0253—Exchanging or transporting network management information using the Internet; Embedding network management web servers in network elements; Web-services-based protocols using browsers or web-pages for accessing management information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
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- H04L67/01—Protocols
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Abstract
The embodiment of the application discloses a service processing method, a device and a system. The method is applied to a server and comprises the following steps: receiving information of a business service object sent by a cloud platform, wherein the information of the business service object is acquired by an information acquisition device and is transmitted to the cloud platform through a cellular network; storing the received information of the business service object into a database; responding to a business processing instruction sent by the first browser, and inquiring information of a target business service object from a database; and sending the information of the target business service object to the first browser so as to improve the business processing efficiency.
Description
Technical Field
The present invention relates to the field of internet, and in particular, to a method, an apparatus, and a system for processing a service.
Background
Nowadays, with the acceleration of life rhythm of people, people have higher and higher requirements on efficiency. Typically, the user information for conducting business processes is typically manually entered by business personnel. For business processing, such as banking business processing, the efficiency is low when information is transmitted by a traditional manual input mode, and the requirements of people cannot be met.
Therefore, a business processing method is needed to improve the business processing efficiency.
Disclosure of Invention
In view of this, the present application provides a method, an apparatus, and a system for processing a service, so as to improve efficiency of processing the service.
In a first aspect, the present application provides a service processing method, where the method is applied to a server, and the method includes: receiving information of a business service object sent by a cloud platform, wherein the information of the business service object is acquired by an information acquisition device and is transmitted to the cloud platform through a cellular network; storing the received information of the business service object into a database; responding to a business processing instruction sent by a first browser, and inquiring information of a target business service object from a database; and sending the information of the target business service object to the first browser.
In one possible implementation, the server and the cloud platform communicate using a presentation layer state transition RESTful interface.
In one possible implementation manner, the server and the cloud platform communicate through a preset communication protocol.
In one possible implementation manner, the data transmitted between the server and the cloud platform is encrypted through a preset encryption algorithm.
In one possible implementation, after storing the received information of the business service object in the database, the method further includes:
responding to an information query request sent by a second browser, and querying information of a business service object corresponding to the information query request from a database;
and sending the information of the business service object corresponding to the information query request to the second browser.
In a second aspect, the present application provides a service processing apparatus, where the apparatus is applied to a server, and the apparatus includes:
the receiving unit is used for receiving the information of the business service object sent by the cloud platform, wherein the information of the business service object is acquired by the information acquisition device and is transmitted to the cloud platform through a cellular network;
the storage unit is used for storing the received information of the business service object into a database;
the query unit is used for responding to a business processing instruction sent by the first browser and querying the information of the target business service object from the database;
and the sending unit is used for sending the information of the target business service object to the first browser.
In one possible implementation, the querying unit is further configured to:
responding to an information query request sent by a second browser, and querying information of a business service object corresponding to the information query request from a database;
and the sending unit is also used for sending the information of the business service object corresponding to the information query request to the second browser.
In a third aspect, the present application provides an electronic device, which includes a processor and a memory, where the memory stores codes, and the processor is configured to call the codes stored in the memory to execute any one of the above methods.
In a fourth aspect, the present application provides a service processing system, including: information acquisition device, cloud platform, server and first browser, wherein:
the information acquisition device is used for acquiring the information of the business service object and transmitting the information of the business service object to the cloud platform through the cellular network;
the cloud platform is used for receiving the information of the business service object sent by the information acquisition device and sending the information of the business service object to the server;
the server is used for receiving the information of the business service object sent by the cloud platform and storing the information of the business service object to the database;
the first browser is used for sending a service processing instruction to the server;
the server is also used for responding to the business processing instruction sent by the first browser, inquiring the information of the target business service object from the database and sending the information of the target business service object to the first browser;
the first browser is also used for receiving the information of the target business service object.
In a fifth aspect, the present application provides a computer readable storage medium for storing a computer program for performing the method of any one of the above.
Drawings
Fig. 1 is a flowchart of a service processing method provided in an embodiment of the present application;
FIG. 2 is a schematic diagram of a server-side implementation framework provided by an embodiment of the present application;
FIG. 3 is a flow chart of a system software process provided by an embodiment of the present application;
FIG. 4 is a schematic diagram of browser and server interaction provided by an embodiment of the present application;
fig. 5 is a schematic structural diagram of a service processing apparatus according to an embodiment of the present application;
fig. 6 is a schematic structural diagram of an electronic device provided in an embodiment of the present application;
fig. 7 is a schematic structural diagram of a service processing system according to an embodiment of the present application.
Detailed Description
Typically, the user information for conducting business processes is typically manually entered by business personnel. For business processing, such as banking, information is transmitted by a traditional manual input method, which is inefficient and cannot meet the requirements of people.
Based on this, in the embodiment of the present application provided by the applicant, in the technical scheme of the embodiment of the present application, data transmission between the information acquisition device and the cloud platform is performed in a manner of three operator network dedicated lines, so that higher data transmission efficiency is achieved, and thus the efficiency of service processing is improved. In addition, the server side is designed by adopting a B/S architecture, and a business service object or business personnel can access the web server through a browser, so that the business processing efficiency is improved.
To facilitate understanding of technical solutions provided in the embodiments of the present application, terms in the embodiments of the present application are first described.
NB-IoT technology: narrow Band Internet of Things (also called narrowband Internet of Things) is a branch of Internet of Things (IoT) technology, and uses three operator networks for data transmission through a loaded dedicated SIM card. The method has the advantages of high coverage, low power consumption, low cost, high speed, multiple connections and the like.
B/S architecture: Browser/Server, also known as Browser/Server architecture, is one of the network development modes that evolved from the typical C/S (Client/Server) Client/Server. Compared with the C/S, the method has good universality, and a user can finish system access only by a browser.
Cloud platform: the Internet of things platform for enterprises and individuals to provide cloud services has super-strong equipment access and management capabilities and serves as an intermediate layer, and a complex equipment interface is shielded to realize quick access of Internet of things equipment.
RESTful interface: the REST (representational State transfer) representational State transfer framework is characterized in that a RESTful interface is represented by a design style of REST constraint, all resources are represented by using URI (Universal Resource identifier), a client accesses the resources of a server end through the URI, and the server end returns data information to a client end by adopting a format of XML (extensible markup language) or JSON (JavaScript Object notification, which is a lightweight data exchange format).
In order to facilitate understanding of the technical solutions provided in the embodiments of the present application, a description is first given of common application scenarios in the embodiments of the present application.
After internet, computer and mobile communication, the internet of things technology has become a new generation of information technology, and is widely applied in various fields in high integration with artificial intelligence.
NB-IoT technology has the advantages of high coverage, low power consumption, low cost, high transmission rate, and multiple connections. Compared with the traditional wireless transmission equipment, the NB-IoT has high information gain, wide coverage area and strong information penetration capability, and can still complete information transmission in a rather harsh environment.
Nowadays, with the acceleration of life rhythm of people, people have higher and higher requirements on efficiency. For banking processing, the traditional manual input and information transmission through USB or RS232 wired transmission communication methods cannot meet the requirements of people.
The embodiment of the application provides an application NB-IoT technology for information transmission, and the obtained information of a business service object is displayed through a B/S architecture. The traditional wired transmission mode has the defects of low transmission efficiency, limited transmission distance, unstable wired interface connection and the like, and by adopting the technical scheme, the information of the business service object can be more efficiently and quickly acquired, so that the business processing efficiency is improved. For example, the problems of low manual input speed, high error rate, rare words and the like of banking staff are well solved, and the user experience and the office efficiency of the banking staff are improved in the aspects of account opening and other business processing.
In order to facilitate understanding of the technical solutions provided in the embodiments of the present application, a service processing method, a service processing device, and a service processing system provided in the embodiments of the present application are described below with reference to the accompanying drawings.
While exemplary embodiments of the present application are shown in the drawings, it should be understood that the present application may be embodied in various forms and should not be limited to the embodiments set forth herein. Other embodiments, which can be derived by those skilled in the art from the embodiments given herein without any inventive contribution, are also within the scope of the present application.
In the claims and specification of the present application and in the drawings accompanying the description, the terms "comprise" and "have" and any variations thereof, are intended to cover non-exclusive inclusions.
The application provides a service processing method.
Referring to fig. 1, fig. 1 is a flowchart of a service processing method according to an embodiment of the present application.
As shown in fig. 1, the service processing method in the embodiment of the present application includes S101 to S104.
S101, the server receives information of the business service object sent by the cloud platform, wherein the information of the business service object is acquired by the information acquisition device and is transmitted to the cloud platform through the cellular network.
The information of the business service object and the business service object are corresponding.
The acquired information of the business service object may include a plurality of information.
In a possible implementation manner, the number of the information acquisition devices may be one or more, which is not limited in the embodiments of the present application.
The cloud platform may be a cloud server.
In a possible implementation manner, the cloud platform may send information to one or more servers, which is not limited in this embodiment of the present application.
S102, the server stores the received information of the business service object in a database.
The information stored in the database may be for a plurality of business service objects.
And after receiving the information of the business service object sent by the cloud platform, the server stores the information of the business service object into the database.
S103, in response to the business processing instruction sent by the first browser, the server inquires the information of the target business service object from the database.
S104, the server sends the information of the target business service object to the first browser.
The database contains information of a plurality of business service objects. And sending the information of the target business service object to the first browser according to the business processing instruction.
The server side is designed to adopt a B/S architecture, and a user can access the web server through a browser.
According to the technical scheme, the data transmission of the IOT module adopts three operator networks, the data transmission between the information acquisition device and the cloud platform adopts a special line mode for interaction, and the data transmission efficiency is high, so that the service processing efficiency is improved. The technical scheme of the embodiment of the application is that NB-IoT technology is applied to information transmission, and the acquired information of the business service object is displayed through a B/S architecture. The traditional wired transmission mode has the defects of low transmission efficiency, limited transmission distance, unstable wired interface connection and the like, and by adopting the technical scheme, the information of the business service object can be more efficiently and quickly acquired, so that the business processing efficiency is improved. For example, the problems of low manual input speed, high error rate, rare words and the like of banking staff are well solved, and the user experience and the office efficiency of the banking staff are improved in the aspects of account opening and other business processing.
By adopting the technical scheme of the embodiment of the application, the information acquisition device can move in the signal receiving range, has strong mobility, and has strong advantage compared with the traditional wired connection with limited moving range; the internet of things module is strong in expandability, one or more information acquisition devices can be carried by one module, and the internet of things module has the advantages of low price, low power consumption and the like.
The above-mentioned processes of obtaining and processing the information of the business service object are all carried out on the premise of agreement of the business service object.
The application also provides another service processing method, and the service processing method in the embodiment of the application comprises S201-S210.
S201, the server receives information of the business service object sent by the cloud platform, wherein the information of the business service object is acquired by the information acquisition device and is transmitted to the cloud platform through the cellular network.
The cloud platform acquires the information of the business service object acquired by the information acquisition device through the Internet of things module and a cellular network (operator network).
For example, the business service object is a client, and the information of the business service object is identity information of the client.
The information of the business service object is acquired under the premise of agreement of the business service object, or the business service object inputs the information by itself, for example, the business service object inputs the information of the business service object by itself through an information acquisition device.
The cloud platform can actively send the information of the business service object to the server, and the information corresponds to a message subscription mode of the server;
when the network is congested or the system is stuck and the information of the business service object is difficult to push to the server, the server can also send an information acquisition instruction to the cloud platform, so that the cloud platform sends the information of the business service object to the server, corresponding to an active acquisition mode of the server.
The information acquisition device is externally connected with the Internet of things module, the acquired information is uploaded to the cloud platform through NB-IoT technology, the information acquisition server software establishes data communication with the cloud platform through the RESTful interface,
in a possible implementation manner, after receiving the information of the service object, the cloud platform sends the information of the service object to the server.
The information of the business service object collected by the information collection device passes through the Internet of things module, the information of the business service object is uploaded to the cloud platform through the three operator networks by the exclusive SIM card carried by the Internet of things module, the server and the cloud platform are in communication connection, the information of the business service object can be automatically uploaded to the cloud platform after the information collection device collects the information, and the cloud platform can actively push the information to the server.
In one possible implementation manner, in response to an information acquisition instruction sent by a server, the cloud platform sends information of the business service object to the server.
In the embodiment of the application, the communication between the server and the cloud platform is realized by adopting a representation layer state conversion RESTful interface.
RESTful: the reproducible State Transfer is a design style and development mode of network application programs, and can use XML format definition or JSON format definition based on HTTP.
In a possible implementation manner, the server and the cloud platform are connected, and the information of the business service object pushed by the cloud platform is analyzed and decrypted through a communication protocol and an encryption algorithm which are agreed in advance, and is stored in the database.
The server software adopts the design mode of MVC, the SSM framework is used for completing design and development, and the developed server software is deployed in the server cluster in the row.
MVC design pattern: model View Controller, i.e. the three-layer design specification of the Model layer, the View layer and the control layer. The control layer is used for receiving the request of the view layer and calling a related model layer to process the request of the user, and the model layer is used for processing the request of the view layer.
SSM framework: the framework is integrated and developed by three frameworks of Spring + SpringMVC + Mybatis. When a user sends a request, the SpringMVC framework is responsible for receiving an external request and transmitting analysis parameters to the service layer; the Spring framework mainly completes the dependency between the objects and provides a transaction management mechanism; the Mybatis framework is a persistent layer framework and is mainly used for database access.
Referring to fig. 2, fig. 2 is a schematic diagram of a server-side implementation framework according to an embodiment of the present application.
As shown in fig. 2, service personnel (service personnel 1, service personnel 2 …, service personnel n) access the server through a browser.
Business people are typically those who perform business transactions to provide services.
The server software adopts the design mode of MVC, and specifically comprises a model layer, a view layer and a control layer. The view layer is used for completing man-machine interaction with a user; the control layer is used for receiving the request of the view layer and calling a relevant model layer to process the request of a user; the control layer and the model layer carry out data interaction, and the model layer is used for processing the request of the view layer and carrying out data access on the database; and the control layer performs data interaction with the cloud platform through an internet access.
The cloud platform can receive data of the information collection devices (the information collection device 1, the information collection device 2 …, the information collection device n) through three operator networks.
Specifically, the service personnel input a website through a browser to access the server. After a server receives an HTTP request for access, a SpringMVC framework intercepts the request and transmits the request to a service layer, the service layer receives the request and calls a logic layer logic, the logic layer logic calls a DAO layer to access data, the DAO layer is completed by adopting a MyBatis framework, and the SpringC framework is responsible for managing the dependency relationship among objects by adopting the advantages of control reversal and dependency injection.
The server side is designed to adopt a B/S architecture, and a user can access the web server through a browser.
S202, the server stores the received information of the business service object in a database.
In some possible cases, the server persistently stores the received information of the business service object in the server cluster in which the server is located.
In one possible implementation, S201-S202 described above may be implemented by system software.
Referring to fig. 3, fig. 3 is a flowchart of a system software process according to an embodiment of the present application.
As shown in fig. 3, initialization is performed first and a system welcome interface is displayed after initialization is complete.
Then judging whether the cloud platform actively pushes successfully, if so, directly displaying an information input interface of the business service object; otherwise, the display server actively acquires the information interface of the business service object, sends an information acquisition instruction and then displays the information input interface of the business service object.
And finally, performing persistent storage on the information of the business service object.
The system software in the embodiment of the application can realize the visualization of the processing process.
In one possible implementation manner, in response to an information query request sent by the browser, the server queries data in the database and returns a query result to the browser.
In some possible cases, the business service object accesses the server through the second browser, and sends the information query request to the server.
The query result may be obtained according to the information query request, for example, required by the business service object.
And the server queries the database to obtain the information of the business service object corresponding to the information query request to the second browser.
Referring to fig. 4, fig. 4 is a schematic diagram illustrating interaction between a browser and a server according to an embodiment of the present application.
As shown in fig. 4, the business service object accesses the Web server through the browser, the Web server queries data in the database and returns the query result to the Web server, and the Web server returns the result to the browser, so that the business service object views the query result through the browser.
In some possible cases, the business service object may be limited to query only its own information.
The information of the business service object is stored and inquired on the premise of agreement of the business service object.
S203, responding to the business processing instruction, the server inquires the information of the target business service object from the database and sends the information of the target business service object to the first browser.
In a possible implementation manner, the information of the target business service object corresponds to the target business service object, and the business processing instruction includes an identifier of the target business service object.
And inquiring to obtain the information of the target business service object according to the identification of the target business service object.
In some possible cases, the business personnel acquires the information of the target business service object through the first browser and performs subsequent business processing.
The information acquisition device is externally connected with the Internet of things module, acquired information is uploaded to the cloud platform through NB-IoT technology, data communication is established between the information acquisition server software and the cloud platform through the RESTful interface, and information of the business service object is acquired and stored. Through data transmission between the browser and the server, the information of the business service object can be processed and displayed through the browser. The server software adopts the design mode of MVC, uses the SSM framework to complete the design and development, and the developed server software is deployed in the server cluster in the row so as to improve the safety of the system.
By adopting the technical scheme of the embodiment of the application, the information acquisition device can move in the signal receiving range, has strong mobility and has strong advantages compared with the traditional wired connection, and the movement range is limited; the Internet of things module has strong expandability, one module can carry one or more information acquisition devices, and the Internet of things module has the advantages of low price, low power consumption and the like; the technical scheme of the embodiment of the application adopts an encryption algorithm and an agreed communication protocol to carry out data transmission, and has higher security compared with the traditional plaintext transmission; according to the technical scheme, the data transmission of the Internet of things module adopts three operator networks, the data transmission between the information acquisition device and the cloud platform is interacted in a special line mode, and the data transmission efficiency is high.
The above-mentioned processes of obtaining and processing the information of the business service object are all carried out on the premise of agreement of the business service object.
The application also provides a service processing device.
Referring to fig. 5, fig. 5 is a schematic structural diagram of a service processing apparatus according to an embodiment of the present application.
As shown in fig. 5, in the embodiment of the present application, a service processing apparatus 500 is applied to a server, and the service processing apparatus 500 includes: receiving section 501, storage section 502, inquiring section 503, and transmitting section 504.
The receiving unit 501 is configured to receive information of a service object sent by the cloud platform, where the information of the service object is acquired by the information acquisition device and is transmitted to the cloud platform through a cellular network.
A storage unit 502, configured to store the received information of the business service object in a database.
The query unit 503 is configured to query the database for information of the target business service object in response to the business processing instruction sent by the first browser.
A sending unit 504, configured to send information of the target business service object to the first browser.
The units included in the service processing apparatus can achieve the same technical effects as the service processing method in the above embodiments, and are not described herein again to avoid repetition.
The application also provides an electronic device.
Referring to fig. 6, fig. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure.
As shown in fig. 6, the electronic device 600 includes a processor 601 and a memory 602, wherein the memory 602 stores codes, and the processor 601 is configured to call the codes stored in the memory 602 to execute any one of the above methods.
The units included in the electronic device 600 can achieve the same technical effects as the service processing method in the foregoing embodiments, and are not described herein again to avoid repetition.
The application also provides a service processing system.
Referring to fig. 7, fig. 7 is a schematic structural diagram of a service processing system according to an embodiment of the present application.
As shown in fig. 7, a service processing system 700 according to an embodiment of the present application includes: the system comprises an information acquisition device 701, a cloud platform 702, a server 703 and a first browser 704.
The information acquisition device 701 is used for acquiring information of the business service object and transmitting the information of the business service object to the cloud platform through the cellular network.
The information acquisition device 701 may include one or more information acquisition devices.
The cloud platform 702 is configured to receive information of the service object sent by the information acquisition device, and send the information of the service object to the server.
The server 703 is configured to receive information of the service object sent by the cloud platform, and store the information of the service object in the database.
The first browser 704 is configured to send a service processing instruction to the server 703.
The first browser 704 can include one or more browsers.
The server 703 is further configured to query the database for information of the target business service object in response to the business processing instruction sent by the first browser 704, and send the information of the target business service object to the first browser.
The first browser 704 is further configured to receive information of the target business service object.
The device included in the service processing system 700 can achieve the same technical effect as the service processing method in the above embodiments, and is not described here again to avoid repetition.
In an embodiment of the present application, a computer-readable storage medium is further provided, where the computer-readable storage medium is used to store a computer program, and the computer program is used to execute the service processing method, and can achieve the same technical effect, and in order to avoid repetition, details are not repeated here. The computer-readable storage medium may be a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A service processing method is applied to a server, and the method comprises the following steps:
receiving information of a business service object sent by a cloud platform, wherein the information of the business service object is acquired by an information acquisition device and is transmitted to the cloud platform through a cellular network;
storing the received information of the business service object into a database;
responding to a business processing instruction sent by a first browser, and inquiring information of a target business service object from the database;
and sending the information of the target business service object to a first browser.
2. The method of claim 1, wherein the server and the cloud platform communicate using a presentation layer state transition (RESTful) interface.
3. The method of claim 1, wherein the server and the cloud platform communicate via a preset communication protocol.
4. The method according to claim 1, wherein the data transmitted between the server and the cloud platform is encrypted by a preset encryption algorithm.
5. The method of claim 1, wherein after storing the received information of the business service object in a database, the method further comprises:
responding to an information query request sent by a second browser, and querying information of a business service object corresponding to the information query request from the database;
and sending the information of the business service object corresponding to the information query request to the second browser.
6. A service processing apparatus, wherein the apparatus is applied to a server, and the apparatus comprises:
the receiving unit is used for receiving information of a business service object sent by a cloud platform, wherein the information of the business service object is acquired by an information acquisition device and is transmitted to the cloud platform through a cellular network;
the storage unit is used for storing the received information of the business service object into a database;
the query unit is used for responding to a business processing instruction sent by the first browser and querying the information of the target business service object from the database;
and the sending unit is used for sending the information of the target business service object to the first browser.
7. The apparatus of claim 6, wherein the querying element is further configured to:
responding to an information query request sent by a second browser, and querying information of a business service object corresponding to the information query request from the database;
the sending unit is further configured to send information of the service object corresponding to the information query request to the second browser.
8. An electronic device comprising a processor and a memory, wherein the memory stores code and the processor is configured to invoke the code stored in the memory to perform the method of any of claims 1 to 5.
9. A transaction system, the system comprising: information acquisition device, cloud platform, server and first browser, wherein:
the information acquisition device is used for acquiring information of a business service object and transmitting the information of the business service object to the cloud platform through the cellular network;
the cloud platform is used for receiving the information of the business service object sent by the information acquisition device and sending the information of the business service object to the server;
the server is used for receiving the information of the business service object sent by the cloud platform and storing the information of the business service object to a database;
the first browser is used for sending a service processing instruction to the server;
the server is further used for responding to the business processing instruction sent by the first browser, inquiring the information of the target business service object from the database, and sending the information of the target business service object to the first browser;
the first browser is further configured to receive information of the target business service object.
10. A computer-readable storage medium, characterized in that the computer-readable storage medium is adapted to store a computer program for performing the method of any of claims 1 to 5.
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