CN114580898A - Efficient collection system and method, electronic device and readable storage medium - Google Patents
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Abstract
The invention relates to the technical field of software development and financial business management, and discloses a high-efficiency money collection urging system, a method, electronic equipment and a readable storage medium, wherein the high-efficiency money collection urging system comprises the following components: the collection platform is used for uniformly managing the received data of the plurality of collection business orders; the collection catalyzing polymerization system is used for analyzing and processing collection catalyzing business sheet data; the collection-urging order dispatching system is used for distributing and managing the analyzed collection-urging business order data and sending the collected collection-urging business order data to each collection-urging company; the platform real-time collection urging and regulation auditing system is used for monitoring the collection urging process in real time, auditing the processing process, recording and warning. The problems of the waste of collection forcing resources, low money return efficiency, insufficient compliance management and control and the like caused by the fact that the type of the collection forcing order can not be optimally matched with the characteristics of a collection forcing company are solved; the comprehensive matching cost of the order collection is effectively saved, the information leakage of the target customer is reduced, and the collection process is effectively controlled.
Description
Technical Field
The invention relates to the technical field of software development and financial business management, in particular to a high-efficiency money collection urging system, a high-efficiency money collection urging method, electronic equipment and a readable storage medium.
Background
The existing banks, consumption finance companies and other financial institutions with loan services have the requirements of reminding and urging to receive money for users close to the payment deadline and overdue payment users, and the conventional method is to carry out telephone communication or arrange workers to carry out home communication according to customer information. For this reason, the financial institution needs to entrust the outsourcing service company to perform the related work, in addition to providing a dedicated post-loan administration department inside the financial institution. In the process, the traditional collection urging work is lack of a digital management system, so that scientific order management, personnel management and operation quality management cannot be realized, and the problems of difficult compliance, low efficiency, high cost and the like are caused.
The traditional order management capability of the collection urging work is weak, an effective collection urging strategy cannot be formulated according to the specific conditions of the collection urging order, the order is difficult to be distributed to collection urging companies or business personnel with better matching business capability, the order and the business capability are mismatched, and the overall working efficiency is low; the management of the collection process is disordered, the transfer, closing and re-entrusting of orders cannot be updated in time, and even the debtor is collected by a plurality of collection personnel at the same time, so that the collection effect is poor; the financial institution is difficult to master the dynamic information of collection urging, and has difficulties in recording collection urging conditions, reconciliation, timely change of entrusting institutions and the like; the collection process lacks an efficient compliance supervision tool, communication contents of both collection parties are difficult to master, illegal behaviors are difficult to block, and the collection process is difficult to intervene and process when violation occurs, so that the compliance of collection operation is difficult to guarantee.
Disclosure of Invention
In order to solve the problem of low efficiency encountered in the existing collection service process, a system, a method, an electronic device and a readable storage medium for efficient collection are provided.
In order to achieve the above object, the present invention provides a high-efficiency deposit urging system including: the system comprises a collection urging platform, a collection urging polymerization system, a collection urging delivery system and a platform real-time collection urging verification system;
the collection urging platform is used for collecting a plurality of collection urging business order data received from a plurality of collection urging companies, carrying out unified management on the received plurality of collection urging business order data and sending the collection urging business order data to the collection urging aggregation system;
the collection and collection system is used for analyzing and processing the collection and service order data received from the collection and collection platform and sending the analyzed and processed collection and service order data to the collection and service order delivery system;
the collection order delivery system is used for distributing and managing collection order data which are analyzed and processed by the collection order aggregation system and sending the collected collection order data to each collection company;
the platform real-time collection scheduling and auditing system is used for monitoring the collection process of collection of all collection companies according to the distributed collection service order data in real time, auditing the processing process, recording and warning.
As an implementation manner, the collection urging platform is connected with databases of a plurality of collection urging companies, and different collection urging companies are butted with collection urging business order data of different business types.
As an implementable manner, the service types include: one or more of banking, credit card center, and loan company.
As an implementable manner, the analysis process includes similarity analysis, aggregation analysis and order combination analysis; wherein the similarity analysis comprises: extracting and analyzing key information in all the business form data through a crawler network, matching the business form data with the same attribute characteristics of the business form and marking the business form data; the cluster analysis comprises: and after the analysis and the processing of the collection catalyzing business order aggregation system are finished, sending the collected collection catalyzing business order data sets to the collection catalyzing order dispatching system for distribution.
As one possible implementation, the waybill attribute feature includes: the order of magnitude of information of the person to be urged, provincial city information and amount information; the polymerization conditions include: the information of the called party in the service order data is the same, the provincial city information in the address information of the called party in the service order data is the same, and the amount information in the service order data is in one or more of the same order of magnitude.
As an implementation manner, the waybill dispatching system distributes the analyzed waybill service data to different waybill companies according to the characteristics of the waybill companies, wherein the characteristics of the waybill companies include: different proctoring companies have processing experience and habits for different types of customers.
As an implementation manner, the waybill dispatching system is further configured to set a threshold for the singular number of the waybill quantity received by different waybill companies according to different waybill efficiencies of the different waybill companies, and dispatch new waybill service data only when the to-be-processed quantity of the waybill company is lower than the corresponding threshold.
As an implementation mode, the platform real-time collection regulation auditing system is used for monitoring the collection process of collection companies according to the distributed collection business order data in real time, auditing the processing process, recording and warning, and comprises the following steps: the platform real-time collection regulation auditing system records the call of collectors of each collection company in the collection process to form a recording file and uploads the recording file to a system database for unified storage; and performing real-time semantic analysis on the sound recording file, performing matching analysis on the sound recording file and sensitive words in a preset sensitive word database, marking the corresponding sound recording file when the matching of the sound recording file is successful, submitting the marked sound recording file and the employee information of the corresponding acquirer hastener to the corresponding upper-level administrator terminal, and performing corresponding warning slogan prompt on the system service of the corresponding acquirer.
As an implementation manner, the platform real-time collection and regulation auditing system is further used for analyzing the recording file, detecting the voice rate tone, and performing corresponding warning slogan prompt when the voice rate tone of the recording file exceeds a threshold set by the system.
As an implementation manner, the platform real-time collection regulation auditing system is further used for recording the number of violation occurrences of collection urging personnel of each collection urging company for later-stage employee evaluation.
Correspondingly, the invention also provides a high-efficiency collection method based on the high-efficiency collection system of claim 1, which comprises the following steps:
step S1: collecting a plurality of pieces of collection urging business order data received from a plurality of collection urging companies based on a collection urging platform, and performing unified management on the received plurality of pieces of collection urging business order data;
step S2: analyzing and processing the business order data based on the business order collection system, and sending the analyzed business order data to the business order collection system;
step S3: distributing and managing the analyzed and processed purchase order data based on the purchase order dispatching system, and sending the purchase order data to each purchase company;
step S4: and monitoring the collection urging process of each collection urging company according to the distributed collection urging business order data in real time based on the platform real-time collection urging regulation auditing system, auditing the processing process, recording and warning.
In step S1, the collection platform is connected to databases of a plurality of collection agencies, and different collection agencies interface collection agency data of different transaction types.
As an implementable manner, the service types include: one or more of banking, credit card center, and loan company.
As an implementable manner, the analysis process includes similarity analysis, aggregation analysis and order combination analysis; wherein the similarity analysis comprises: extracting and analyzing key information in all the business order data to match the business order data with the same attribute characteristics and perform marking processing; the cluster analysis comprises: and after the analysis and the processing of the collection catalyzing business order aggregation system are finished, sending the collected collection catalyzing business order data sets to the collection catalyzing order dispatching system for distribution.
As an implementation, the waybill attribute feature includes: the order of magnitude of information of the person to be urged, provincial city information and amount information; the polymerization conditions include: the information of the called party in the service order data is the same, the provincial city information in the address information of the called party in the service order data is the same, and the amount information in the service order data is in one or more of the same order of magnitude.
In an embodiment, the step S3 of distributing and managing the analyzed collection service order data includes: the business data of the collection hastening list after the analysis processing is distributed to different collection hastening companies according to the characteristics of the different collection hastening companies, wherein the characteristics of the different collection hastening companies comprise: different proctoring companies have processing experience and habits for different types of customers.
As an implementation manner, the step S3 further includes: setting thresholds for the single number of the collection-promoting services received by different collection-promoting companies according to different collection-promoting efficiencies of the different collection-promoting companies, and sending new collection-promoting service data when the number to be processed of the collection-promoting companies is lower than the corresponding thresholds.
As an implementation manner, in the step S4, the process of monitoring, auditing and recording and warning the collection process of collecting the collection service according to the distributed collection service order data in real time includes: the platform real-time collection regulation auditing system records the call of collectors of each collection company in the collection process to form a recording file and uploads the recording file to a system database for unified storage; and performing real-time semantic analysis on the sound recording file, performing matching analysis on the sound recording file and sensitive words in a preset sensitive word database, marking the corresponding sound recording file when the matching of the sound recording file is successful, submitting the marked sound recording file and the employee information of the corresponding acquirer hastener to the corresponding upper-level administrator terminal, and performing corresponding warning slogan prompt on the system service of the corresponding acquirer.
As an implementation manner, in step S4, the method further includes analyzing the sound recording file, detecting a speech rate, and prompting a corresponding warning slogan when the speech rate of the sound recording file exceeds a threshold set by the system.
As an implementation manner, the step S4 further includes recording the number of occurrences of the violation of the urging personnel of each urging company for later employee evaluation.
Correspondingly, the invention also provides an electronic device, comprising: at least one processor, a memory communicatively coupled to at least one of the processors; at least one of the processors is adapted to read a program in the memory for performing the method.
Accordingly, the present invention also provides a computer readable storage medium having stored thereon instructions which, when run on a computer, cause the computer to perform the method.
The invention provides a high-efficiency collection system, a method, an electronic device and a readable storage medium, which have the following technical advantages that 1, the collection of the collection orders in the same type, the same region and the same collection target is aggregated by optimizing the collection of the collection orders; the platform 2 can be distributed according to the receiving type of each receiving company or the receiving promoter and the receiving promoting efficiency of the receiving companies and the receiving promoters; 3. and monitoring the call of the acquirer prompter in real time to ensure that the whole prompter call flow meets the supervision requirement, and reminding and storing the order record in time. The overall collection efficiency is improved, and the success rate is improved; 4. the system can uniformly manage and distribute all customer resources of banks, credit card centers and loan companies, and distributes the collection urging personnel of different companies aiming at different types of customers, thereby effectively improving the efficiency and success rate of collection urging business; 5. the problems of the waste of collection forcing resources, low money return efficiency, insufficient compliance management and control and the like caused by the fact that the type of the collection forcing order can not be optimally matched with the characteristics of a collection forcing company are solved; the comprehensive matching cost of the order form to be collected is effectively saved, the information leakage of the target customer is reduced, the collection process is effectively controlled, the compliance of collection operation is improved, and the overall money return efficiency of the order form to be collected is increased.
Drawings
Fig. 1 is a schematic diagram of a module connection structure of an efficient collection system according to an embodiment of the present invention.
FIG. 2 is a flowchart illustrating the steps of a method for collecting funds efficiently in accordance with an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be obtained by a person skilled in the art without making any creative effort based on the embodiments in the present invention, belong to the protection scope of the present invention.
As shown in fig. 1, the present embodiment provides a system for collecting funds efficiently, which includes: the system comprises a collection urging platform, a collection urging polymerization system, a collection urging delivery system and a platform real-time collection urging verification system;
the collection urging platform is used for collecting a plurality of collection urging business order data received from a plurality of collection urging companies, carrying out unified management on the received plurality of collection urging business order data and sending the collection urging business order data to the collection urging aggregation system;
the collection urging aggregation system is used for analyzing and processing the collection urging business sheet data received from the collection urging platform and sending the analyzed collection urging business sheet data to the collection urging sheet delivery system;
the collection sheet delivery system is used for distributing and managing the collection sheet data after analysis processing received from the collection sheet aggregation system according to the collection sheet attribute characteristics of the collection sheet data and the company attribute characteristics of the collection companies, and sending the collection sheet data to each collection company;
the platform real-time collection scheduling and auditing system is used for monitoring the collection process of collection of all collection companies according to the distributed collection service order data in real time, auditing the processing process, recording and warning.
The collection platform is used for collecting a plurality of collection service order data received from a plurality of collection companies, and particularly, the collection platform is connected with databases of the collection companies, and different collection companies are connected with collection service order data of different service types; strategic cooperation is carried out among a plurality of collection-urging companies, and all collection-urging business bill data resources are shared and distributed in a centralized manner, so that benefit maximization is realized. For example: the collection company A receives the banking business conventionally, the collection company B receives the credit card center business conventionally, and the collection company C receives the loan company business conventionally; or the urging company A, B, C receives the banking business, the credit card center business and the loan company business respectively; the collection platform performs unified management on all the collected collection service order data, records the source of the original collection service order data and the distribution condition of the corresponding collection service order data, and uses the source and the distribution condition for benefit distribution, and the specific distribution mode is not limited herein.
Wherein the service types include: one or more of banking, credit card center, and loan company.
The collection and order aggregation system is used for analyzing and processing collection and order data received from the collection and order aggregation platform, and the analysis and processing comprises similarity analysis, aggregation analysis and order combination analysis; wherein the similarity analysis comprises: extracting and analyzing key information in all the business form data through a crawler network, matching the business form data with the same attribute characteristics of the business form and marking the business form data; the cluster analysis comprises: polymerizing the marked collection business order data according to polymerization conditions to obtain a plurality of collected collection business order data sets; and after the analysis and the processing are finished, the collection and collection accelerating aggregation system transmits a plurality of collected business order data sets to the collection and acceleration order dispatching system for dispatching the system.
Wherein the waybill attribute features include: the order of magnitude of information of the person to be urged, provincial city information and money amount information, customer type and the like; the polymerization conditions include: the information of the called party in the service order data is the same, the provincial city information in the address information of the called party in the service order data is the same, the amount information in the service order data is the same order of magnitude, and the like.
In this embodiment, after semantic analysis, matching and aggregation are performed on a plurality of data of the business form for collection of the same person to be subjected to collection, the data are assigned to the same collection company and the same business person for collection at a later stage; the method can prevent the person to be urged from receiving the call urging of different companies and different business persons for multiple times and giving the person to be urged a psychological dislike emotion, thereby reducing the success rate of the call urging; centralized and unified processing can process a plurality of possible business orders for collection by one-time telephone, thereby improving collection efficiency;
in addition, the receipts in the same city or the same region are subjected to semantic analysis, matching and aggregation, and then are distributed to the same receipts urging company and the same receipts urging salesman for centralized processing in the later period; after the phone collection is unsuccessful, the collection company where the phone is located can conveniently carry out offline collection service by arranging workers to go to the gate.
Urging receipt delivery system is used for carrying out the system delivery, urging receipt delivery system distributes urging receipt business data after the analysis processing to different urging receipt companies according to urging receipt company's characteristics, wherein, urging receipt company's characteristics include: different proctoring companies have processing experience and habits for different customer types; sending the data and quantity of the collection service orders belonging to different client types according to the collection service characteristics and efficiency of different collection companies, wherein the client types comprise individual client types and company client types; for example, urging company A to dock with company customer types, and urging company B to dock with individual customer types; the system can count all collection urging business order data which are collected successfully to perform big data analysis, so that the collection urging success rate of collection urging companies which are responsible for different client types is identified, and targeted delivery is performed; in addition, the different collection efficiency of the different collection companies are different, the system can set threshold values for the quantity of the collection business order data which can be received by the different collection companies, and new distribution of the collection business order data is carried out only when the quantity of the collection business orders to be processed by the collection companies is lower than the corresponding threshold values; but a uniform threshold value can be set for all the urging companies or urging operators, for example, if the percentage of the urging business order data which has completed urging in the data quantity of the urged business orders which are dispatched reaches 50%, that is, the data quantity of the urged business orders to be processed is lower than 50%, the urging companies or the corresponding urging operators are dispatched for the second time; or different thresholds are set for different collection urging companies or collection urging persons; therefore, the order overstock can be avoided, and the order processing efficiency is improved.
The platform real-time collection urging regulation auditing system is used for monitoring the collection urging process of each collection urging company for collection urging according to the distributed collection urging business order data in real time, auditing the processing process, recording and warning; specifically, the method comprises the following steps: the platform real-time collection regulation auditing system records the call of collectors of each collection company in the collection process to form a recording file and uploads the recording file to a system database for unified storage; performing real-time semantic analysis on the sound recording file, performing matching analysis on the sound recording file and sensitive words in a preset sensitive word database, marking the corresponding sound recording file when the matching of the sound recording file is successful, submitting the marked sound recording file and employee information of a corresponding acquirer hasten to a corresponding upper-level administrator terminal, and performing corresponding warning slogan prompt on system services of the corresponding acquirer; the sensitive word database is a pre-established database and can be updated in real time based on a stored sound recording file; the types of the sensitive words contained in the conversation are contents which are unsuitable to appear in daily conversations, such as insulting, threatening, and soliciting, and specific contents are not limited herein and can be defined by different companies; in addition, the platform urges in real time to receive rule audit system and can also carry out speech rate and intonation detection, specifically be: analyzing the stored recording file, detecting the voice speed intonation, and carrying out corresponding warning slogan prompt when the voice speed intonation of the recording file exceeds a threshold value set by a system; and when the voice speed tone exceeds a threshold value set by the system, corresponding warning slogan prompt is also carried out.
The platform real-time collection regulation auditing system is also used for recording the occurrence frequency of violation conditions of collection urging personnel of each collection urging company and evaluating the personnel in the later period.
Specifically, for example, as shown in fig. 1, an urging receipt company a responsible for banking, an urging receipt company B responsible for credit card center business, and an urging receipt company B responsible for loan company business send received urging receipt data to an urging receipt platform, the urging receipt platform sends the urging receipt data to an urging receipt aggregation system, the urging receipt aggregation system analyzes and processes the received urging receipt data to obtain a plurality of gathered urging receipt data sets, such as aggregating the same persons to be singled, aggregating by city of the persons to be singled, aggregating by type of the receipts, etc., the collection and collection system sends the collected data sets of the plurality of collection and collection service orders to the collection and collection order delivery system, the collection-hastening bill dispatching system respectively distributes different collection-hastening business bill data sets to a company A hastening collector, a company B hastening collector and a company C hastening collector according to the characteristics of the collection-hastening companies; the company A promises the collector, the company B promises the collector, and the company C promises the collector to respectively promises to collect the distributed business bill data sets, and meanwhile, the platform real-time promises collecting regulation auditing system can also monitor the promises of the company A promises the collector, the company B promises the collector, and the company C promises the collector, for example, when a call is made, the call is recorded, and whether sensitive words exist or not is analyzed.
Correspondingly, the invention also provides a high-efficiency collection method based on the high-efficiency collection system of claim 1 as shown in fig. 2, which comprises the following steps:
step S1: collecting a plurality of pieces of collection urging business order data received from a plurality of collection urging companies based on a collection urging platform, and performing unified management on the received plurality of pieces of collection urging business order data;
step S2: analyzing and processing the data of the business form to be collected based on the collection system of the business form to be collected, and sending the analyzed and processed data of the business form to a business form sending system of the business form to be collected;
step S3: distributing and managing the analyzed and processed purchase order data based on the purchase order dispatching system, and sending the purchase order data to each purchase company;
step S4: and the platform-based real-time collection urging regulation auditing system monitors the collection urging process of each collection urging company for collection urging according to the distributed collection urging business order data in real time, audits the processing process, records and warns.
In step S1, the collection urging platform is connected to databases of a plurality of collection urging companies, and different collection urging companies are docked with collection urging business form data of different business types.
The service types include: one or more of banking, credit card center, and loan company.
The analysis processing comprises similarity analysis, aggregation analysis and order combination analysis; wherein the similarity analysis comprises: extracting and analyzing key information in all the business form data through a crawler network, matching the business form data with the same attribute characteristics of the business form and marking the business form data; the cluster analysis comprises: and after the analysis and the processing of the collection catalyzing business order aggregation system are finished, sending the collected collection catalyzing business order data sets to the collection catalyzing order dispatching system for distribution.
The waybill attribute features include: the order of magnitude of information of the person to be urged, provincial city information and amount information; the polymerization conditions include: the information of the called party in the service order data is the same, the provincial city information in the address information of the called party in the service order data is the same, and the amount information in the service order data is in one or more of the same order of magnitude.
In step S3, the allocating and managing the analyzed business form data includes: the business data of the collection hastening list after the analysis processing is distributed to different collection hastening companies according to the characteristics of the different collection hastening companies, wherein the characteristics of the different collection hastening companies comprise: different proctoring companies have processing experience and habits for different types of customers.
In step S3, the method further includes: setting thresholds for the single number of the collection-promoting services received by different collection-promoting companies according to different collection-promoting efficiencies of the different collection-promoting companies, and sending new collection-promoting service data when the number to be processed of the collection-promoting companies is lower than the corresponding thresholds.
In step S4, the collection process of collecting collection is monitored in real time for each collection company according to the distributed collection business order data, the processing process is audited, and the process of recording and warning includes: the platform real-time collection regulation auditing system records the call of the collector in the collection process of each collection company to form a recording file and uploads the recording file to a system database for unified storage; and performing real-time semantic analysis on the sound recording file, performing matching analysis on the sound recording file and sensitive words in a preset sensitive word database, marking the corresponding sound recording file when the matching of the sound recording file is successful, submitting the marked sound recording file and the employee information of the corresponding acquirer hastener to the corresponding upper-level administrator terminal, and performing corresponding warning slogan prompt on the system service of the corresponding acquirer.
In step S4, the method further includes analyzing the sound recording file, detecting a speech rate, and performing a corresponding warning slogan prompt when the speech rate of the sound recording file exceeds a threshold set by the system.
In the step S4, the method further includes recording the number of times of violation of the acquirer of each acquirer for later-stage employee evaluation.
Based on the same inventive concept, the embodiment of the present invention further provides an electronic device, which can refer to the related description above for components, and the repetition points are not described redundantly, including: at least one processor, a memory communicatively coupled to the at least one processor; the at least one processor is configured to read a program in the memory for performing the above-described method.
Based on the same inventive concept, embodiments of the present invention further provide a computer-readable storage medium, which can refer to the related description above for components, and the repetition of which is not repeated, wherein the medium stores instructions that, when executed on a computer, cause the computer to perform the method described above.
Although the present invention has been described with reference to the preferred embodiments, it is not intended to limit the present invention, and those skilled in the art can make variations and modifications of the present invention without departing from the spirit and scope of the present invention by using the methods and technical contents disclosed above.
Claims (22)
1. An efficient collection system, comprising: the system comprises a collection urging platform, a collection urging polymerization system, a collection urging delivery system and a platform real-time collection urging verification system;
the collection urging platform is used for collecting a plurality of collection urging business order data received from a plurality of collection urging companies, carrying out unified management on the received plurality of collection urging business order data and sending the collection urging business order data to the collection urging aggregation system;
the collection urging aggregation system is used for analyzing and processing the collection urging business sheet data received from the collection urging platform and sending the analyzed collection urging business sheet data to the collection urging sheet delivery system;
the collection order delivery system is used for distributing and managing collection order data which are analyzed and processed by the collection order aggregation system and sending the collected collection order data to each collection company;
the platform real-time collection scheduling and auditing system is used for monitoring the collection process of collection of all collection companies according to the distributed collection service order data in real time, auditing the processing process, recording and warning.
2. The efficient collection system of claim 1 wherein the collection platform is connected to databases of a plurality of collection companies, and different collection companies interface collection service order data of different service types.
3. The efficient collection system of claim 2, wherein the business types comprise: one or more of banking, credit card center, and loan company.
4. The efficient collection system of claim 1, wherein the analysis process comprises a similarity analysis, an aggregation analysis, and an order merge analysis; wherein the similarity analysis comprises: extracting and analyzing key information in all the business form data through a crawler network, matching the business form data with the same attribute characteristics of the business form and marking the business form data; the cluster analysis comprises: polymerizing the marked collection business order data according to polymerization conditions to obtain a plurality of collected collection business order data sets; and after the analysis and the processing of the collection and acceleration gathering system are finished, sending the gathered data sets of the plurality of collection and acceleration business orders to the collection and acceleration order dispatching system for distribution.
5. The efficient receival system according to claim 4 wherein the receival attribute features include: the order of magnitude of information of the person to be urged, provincial city information and amount information; the polymerization conditions include: the information of the called party in the service order data is the same, the provincial city information in the address information of the called party in the service order data is the same, and the amount information in the service order data is in one or more of the same order of magnitude.
6. The efficient collection system of claim 1, wherein the collection order dispatching system distributes the analyzed and processed collection order service data to different collection companies according to the characteristics of the collection companies, wherein the characteristics of the collection companies include: different proctoring companies have processing experience and habits for different types of customers.
7. The system for efficiently urging receipt of funds according to claim 6, wherein the system for urging receipt and dispatching is further configured to set a threshold for the number of the data of the service receipts received by different urging receipt companies according to the difference of the efficiency of urging receipt of different urging receipt companies, and dispatch the new data of the service receipts only when the number to be processed of the urging receipt companies is lower than the corresponding threshold.
8. The system for collecting funds with high efficiency as claimed in claim 1, wherein the system for auditing the regulations for collecting funds with real time by the platform is used for monitoring the collection process of collecting funds according to the data of the distributed collection service orders, auditing the processing process therein, recording and alarming, and comprises: the platform real-time collection regulation auditing system records the call of collectors of each collection company in the collection process to form a recording file and uploads the recording file to a system database for unified storage; and performing real-time semantic analysis on the sound recording file, performing matching analysis on the sound recording file and sensitive words in a preset sensitive word database, marking the corresponding sound recording file when the matching of the sound recording file is successful, submitting the marked sound recording file and the employee information of the corresponding acquirer hastener to the corresponding upper-level administrator terminal, and performing corresponding warning slogan prompt on the system service of the corresponding acquirer.
9. The system for collecting claim 8, wherein the platform real-time collection rule auditing system is further configured to analyze the recording file, detect the voice rate intonation, and prompt a corresponding warning slogan when the voice rate intonation of the recording file exceeds a threshold set by the system.
10. The system of claim 1, wherein the platform real-time collection regulation auditing system is further configured to record the number of occurrences of violations of collectors of each collection company for later employee evaluation.
11. The efficient collection method based on the efficient collection system of claim 1, comprising the following steps:
step S1: collecting a plurality of business order data received from a plurality of business order collection companies based on a collection platform, and performing unified management on the received business order data;
step S2: analyzing and processing the data of the business form to be collected based on the collection system of the business form to be collected, and sending the analyzed and processed data of the business form to a business form sending system of the business form to be collected;
step S3: distributing and managing the analyzed and processed purchase order data based on the purchase order dispatching system, and sending the purchase order data to each purchase company;
step S4: and the platform-based real-time collection urging regulation auditing system monitors the collection urging process of each collection urging company for collection urging according to the distributed collection urging business order data in real time, audits the processing process, records and warns.
12. The efficient collection method of claim 11, wherein in step S1, the collection platform is connected to databases of a plurality of collection companies, and different collection companies are connected to collection service order data of different service types.
13. The efficient late-payment method of claim 12, wherein the business types comprise: one or more of banking, credit card center, and loan company.
14. The efficient collection method according to claim 11, wherein the analysis process comprises similarity analysis, aggregation analysis and order combination analysis; wherein the similarity analysis comprises: extracting and analyzing key information in all the business form data through a crawler network, matching the business form data with the same attribute characteristics of the business form and marking the business form data; the cluster analysis comprises: and after the analysis and the processing of the collection catalyzing business order aggregation system are finished, sending the collected collection catalyzing business order data sets to the collection catalyzing order dispatching system for distribution.
15. The efficient method of claim 14 wherein the invoice attribute features include: the order of magnitude of information of the person to be urged, provincial city information and amount information; the polymerization conditions include: the information of the called party in the service order data is the same, the provincial city information in the address information of the called party in the service order data is the same, and the amount information in the service order data is in one or more of the same order of magnitude.
16. The efficient collection method according to claim 1, wherein the step S3 of performing distribution management on the collected transaction order data after the analysis processing comprises: the business data of the collection hastening list after the analysis processing is distributed to different collection hastening companies according to the characteristics of the different collection hastening companies, wherein the characteristics of the different collection hastening companies comprise: different proctoring companies have processing experience and habits for different types of customers.
17. The efficient collection method according to claim 16, wherein the step S3 further comprises: setting thresholds for the single number of the collection-promoting services received by different collection-promoting companies according to different collection-promoting efficiencies of the different collection-promoting companies, and sending new collection-promoting service data when the number to be processed of the collection-promoting companies is lower than the corresponding thresholds.
18. The efficient collection method of claim 11, wherein in step S4, the collection process of collecting the collection orders by the collection companies according to the distributed collection order data is monitored in real time, the processing process is checked, and the recording and warning process includes: the platform real-time collection regulation auditing system records the call of collectors of each collection company in the collection process to form a recording file and uploads the recording file to a system database for unified storage; and performing real-time semantic analysis on the sound recording file, performing matching analysis on the sound recording file and sensitive words in a preset sensitive word database, marking the corresponding sound recording file when the matching of the sound recording file is successful, submitting the marked sound recording file and the employee information of the corresponding acquirer hastener to the corresponding upper-level administrator terminal, and performing corresponding warning slogan prompt on the system service of the corresponding acquirer.
19. The method for collecting funds efficiently as claimed in claim 18, wherein the step S4 further includes analyzing the sound recording file, detecting the voice rate intonation, and prompting a corresponding warning slogan when the voice rate intonation of the sound recording file exceeds a threshold value set by a system.
20. The efficient collection urging method according to claim 11, wherein the step S4 further comprises recording the number of violations of the collector of each collection urging company for post-employee evaluation.
21. An electronic device, comprising: at least one processor, a memory communicatively coupled to at least one of the processors; at least one of the processors is adapted to read a program in the memory for performing the method of any of claims 11-20.
22. A computer-readable storage medium having stored thereon instructions which, when executed on a computer, cause the computer to perform the method of any one of claims 11-20.
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