CN114553942A - Instruction reissue method and instruction reissue system of BOSS system - Google Patents
Instruction reissue method and instruction reissue system of BOSS system Download PDFInfo
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- CN114553942A CN114553942A CN202210060951.2A CN202210060951A CN114553942A CN 114553942 A CN114553942 A CN 114553942A CN 202210060951 A CN202210060951 A CN 202210060951A CN 114553942 A CN114553942 A CN 114553942A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/10—File systems; File servers
- G06F16/17—Details of further file system functions
- G06F16/178—Techniques for file synchronisation in file systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/23—Updating
- G06F16/2358—Change logging, detection, and notification
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses a method and a system for reissuing instructions of a BOSS (business operating system), belonging to the technical field of communication, wherein the method for reissuing the instructions comprises the following steps: acquiring a service capable of reissuing an instruction; determining whether a record of the service is present in the flow meter; if not, taking out the service record from the positive table, and acquiring parameters from the record; if yes, acquiring parameters and parameter values thereof from the service record; and generating a reissue instruction according to the parameters. The flow table is used for storing recently generated flow data, wherein the data with longer time is washed into the positive table; the positive table is used for a large amount of historical data and is comprehensive in data, but the positive table is large in data size and access amount, and the efficiency of inquiring records is low. Recently occurring services find relevant records in the flow meter; and if the occurrence time is longer, the record is searched from the positive table, so that the efficiency and the accuracy are improved.
Description
Technical Field
The invention relates to the technical field of communication, in particular to a method and a system for reissuing instructions of a BOSS system.
Background
The BOSS system has complex functions, a great deal of interaction exists among subsystems and among third-party systems, and data abnormality exists in some users due to various reasons. For example, a user has paid for ordering video golden members, but does not synchronize the order related instructions to the service platform, resulting in user complaints, in order to solve such user complaints, operation and maintenance personnel are required to disassemble parameters of each service, query specific parameter values from a database, and splice into instructions to be sent to the service platform to open the ordered services or synchronize data.
However, as the content related to the service is more and more paired, the number of the interactive subsystems and the number of the third-party systems are more and more, and the content of the service related to the reissue of the instruction is more and more complex, for example, a fifth card, a right and benefit fee, a magic box, a number portability network and the like, each reissue of the instruction requires a lot of work for the operation and maintenance personnel, and the operation and maintenance means cannot keep up with the complex service development.
Disclosure of Invention
Aiming at the technical problems in the prior art, the invention provides the instruction reissue method and the instruction reissue system of the BOSS system, which can improve the efficiency and the accuracy of the instruction reissue and simplify the operation and maintenance operation.
The invention discloses an instruction reissue method of a BOSS system, which comprises the following steps: acquiring a service capable of reissuing an instruction; determining whether a record of the service is present in the flow meter; if not, taking out the service record from the positive table, and acquiring parameters from the record; if yes, acquiring parameters and parameter values thereof from the service record; and generating a reissue instruction according to the parameters.
Preferably, the method for determining that the service record exists in the flow meter comprises:
and the flow meter is provided with a receiving record of the service.
Preferably, the instruction comprises a reissue message;
sending the complementary sending message to an opening center;
and opening or unsubscribing the service according to the message of the opening center.
The invention also provides an instruction reissue system, which comprises a service reading module, a parameter query module and an instruction generation module,
the service reading module is used for acquiring a service capable of reissuing an instruction and displaying the service in a page;
the parameter query module is used for judging whether a record of the service exists in the flow meter; if not, taking out the service record from the positive table, and acquiring parameters from the record; if yes, acquiring parameters from the service record;
the instruction generating module is used for generating a reissue instruction according to the parameters.
Preferably, the instruction generating module is further configured to: sending the reissue instruction or the reissue message thereof to an opening center; and the service opening module opens or unsubscribes the service according to the message of the opening center.
Preferably, the parameter query module judges whether the service record exists according to the service acceptance record in the flow meter.
Preferably, the service reading module comprises a maintenance or complaint management page.
Preferably, the instruction generating module comprises an instruction generating key;
the complaint management page or the maintenance page is provided with an openable service list and an unsubscribable service list;
the instruction generation key is arranged in the openable service list and the unsubscribable service list.
Preferably, the reissue instruction or the reissue message is a character string in an MML mode.
Preferably, the act of reissuing the instruction comprises: ordering, unsubscribing, suspending, resuming, changing and data synchronizing;
the instruction generating keys comprise an ordering key, an unsubscribing key, a pause key, a recovery key, a change key and a data synchronization key;
the order key or the data synchronization key is arranged in the open service list, and the unsubscribe key is arranged in the unsubscribable service list.
Compared with the prior art, the invention has the beneficial effects that: the flow table is used for storing recently generated flow data, wherein the data with longer time is washed into the positive table; the positive table is used for a large amount of historical data and is comprehensive in data, but the positive table is large in data size and access amount, and the efficiency of inquiring records is low. Recently occurring services find relevant records in the flow meter; and if the occurrence time is longer, the record is searched from the positive table, so that the efficiency and the accuracy are improved.
Drawings
FIG. 1 is a flow chart of a method for reissuing instructions from a BOSS system according to the present invention;
FIG. 2 is a logic block diagram of the instruction reissue system of the present invention;
FIG. 3 is a schematic view of a maintenance or complaint management page.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.
The invention is described in further detail below with reference to the attached drawing figures:
an instruction reissue method of a BOSS system, as shown in fig. 1, includes:
step 101: and acquiring a service capable of reissuing the instruction. The service that can reissue the instruction can be viewed with the user name, ID or phone number of the user.
Step 102: a determination is made as to whether there is a record of the service in the water meter.
If not, go to step 103: a record of the service is taken from a positive table and parameters are obtained from the record.
If yes, go to step 104: and acquiring parameters and parameter values thereof from the service record.
Step 105: and generating a reissue instruction according to the parameters.
The running water table is used for storing running water data generated recently, wherein the data with longer time is washed into the positive table; the positive table is used for a large amount of historical data and is comprehensive in data, but the positive table is large in data size and access amount, and the efficiency of inquiring records is low. Therefore, recently occurring services find relevant records in the flow meter; and if the occurrence time is longer, the record is searched from the positive table, so that the efficiency and the accuracy are improved.
In step 102, the method for determining that the service record exists in the flow meter includes: and the flow meter is provided with an acceptance record of the service, specifically an update _ accept field. When there is update _ accept field, the instruction is complemented according to the record of history list, if there is no update _ accept field in the parameter, the list name is automatically adapted, and the positive list is used to inquire.
In step 105, the reissue instruction may adopt a reissue message form:
step 106: and sending the reissue message of the reissue instruction to an opening center. The reissue instruction or the reissue message may be a character string in an MML manner, but is not limited thereto.
Step 107: and opening or unsubscribing the service according to the message of the opening center.
The invention also provides an instruction reissue system for implementing the instruction reissue method, as shown in fig. 2, comprising a service reading module 1, a parameter query module 2 and an instruction generation module 3,
the service reading module 1 is used for acquiring a service capable of reissuing an instruction and displaying the service in a page;
the parameter query module 2 is used for judging whether a record of the service exists in the flow meter; if not, taking out the service record from the positive table, and acquiring parameters from the record; and if so, acquiring parameters from the service record.
And the instruction generating module 3 is used for generating a reissue instruction according to the parameters.
Wherein, the instruction generating module 3 is further configured to: sending the reissue instruction or the reissue message thereof to the opening center 4; the service opening module 5 opens or unsubscribes the service according to the message of the opening center 4 to realize the synchronization of data. And the parameter query module 2 judges whether the service record exists according to the service receiving record in the flow meter.
In one embodiment, the service reading module 1 adopts a paged design: including maintenance or complaint management pages of the foreground. As shown in fig. 3, the instruction generating module 3 includes an instruction generating key corresponding to the action; the complaint management page or the maintenance page is provided with an openable service list and an unsubscribable service list; corresponding instruction generating keys are respectively arranged in the openable service list and the unsubscribable service list.
Wherein the act of reissuing the instruction comprises: ordering, unsubscribing, suspending, resuming, changing and data synchronizing; the corresponding instruction generation keys comprise an order key, an unsubscribe key, a pause key, a recovery key, a change key and a data synchronization key; the order key or the data synchronization key is arranged in the open service list, and the unsubscribe key is arranged in the unsubscribable service list.
The supplementary issue of the instruction is realized through the functional modularization and the customization mode. The simplified instruction is reissued and deployed under a complaint management page, so that the complaint management efficiency is improved.
Example 1
A certain number subscribes to group a and subscribes to group B's V network short number. When the data of the platform are inconsistent, the obtained instruction reissuing service list comprises the following steps: a designatable list and a orderable list;
the unsubscribable list includes: service identification: b01158, service name: the short number service of V is used,
the orderable list includes: service identification: b01158, service name: the short number service of V is used,
after the user orders the page by clicking the keys on the page, the user can solve the complaints of the user by ordering the page.
Example 2
A certain broadband number complains about bandwidth with insufficient broadband speed, can directly click broadband service synchronization under an openable service list of complaint management, acquires records in a history list, acquires parameters and parameter values thereof, generates a data synchronization instruction, and sends the data synchronization instruction to a downstream service opening module to realize data synchronization.
Example 3
When some IMS telephone (multimedia desktop telephone) finds that the service is transacted but the desktop telephone can not be dialed, the foreground clicks a synchronous key under the openable service list to realize the service synchronization of IMS members.
Example 4
The user has subscribed to ring back tones in bulk, but for some reason there is no synchronized ring back tone platform. Intercepting and calling the message of the background service, and writing the message into a shell to carry out batch circulating calling.
Example 5
And the data difference discovered by the data consistency platform directly provides an interface for data consistency to carry out reissue processing.
The system of the invention is deployed, thereby improving the working efficiency, improving the sending accuracy, simplifying the operation and maintenance work, realizing the instruction reissue and result display by an IT means, and handing the instruction reissue work to the complaint handling personnel.
The instruction reissue method and the instruction reissue system are gradually increased in usage amount and are converted into complaint acceptance personnel for processing, and operation and maintenance work related to instruction reissue is basically absent.
The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes will occur to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (10)
1. An instruction reissue method of a BOSS system, the instruction reissue method comprising:
acquiring a service capable of reissuing an instruction;
determining whether a record of the service is present in the flow meter;
if not, taking out the service record from the positive table, and acquiring parameters from the record;
if yes, acquiring parameters and parameter values thereof from the service record;
and generating a reissue instruction according to the parameters.
2. The method of claim 1, wherein determining that the service record is available in the flow meter comprises:
and the flow meter is provided with a receiving record of the service.
3. The method according to claim 1, wherein the reissue instruction comprises a reissue message;
sending the reissue message to an opening center;
and opening or unsubscribing the service according to the message of the opening center.
4. An instruction reissue system of a BOSS system is characterized by comprising a service reading module, a parameter query module and an instruction generation module,
the service reading module is used for acquiring a service capable of reissuing an instruction and displaying the service in a page;
the parameter query module is used for judging whether a record of the service exists in the flow meter; if not, taking out the service record from the positive table, and acquiring parameters from the record; if yes, acquiring parameters from the service record;
the instruction generating module is used for generating a reissue instruction according to the parameters.
5. The reissue system of claim 4, wherein the instruction generation module is further configured to: sending the reissue instruction or the reissue message thereof to an opening center; and the service opening module opens or unsubscribes the service according to the message of the opening center.
6. The reissue system according to claim 4, wherein the parameter query module determines whether the service record exists based on a service acceptance record in a flow meter.
7. The reissue system according to claim 4, wherein the service reading module comprises a maintenance or complaint management page.
8. The reissue system according to claim 7, wherein the command generation module comprises a command generation button;
the complaint management page or the maintenance page is provided with an openable service list and an unsubscribable service list;
the instruction generation key is arranged in the openable service list and the unsubscribable service list.
9. The system according to claim 8, wherein the reissue command or the reissue message is a character string in an MML manner.
10. The system of claim 8, wherein the act of reissuing the instruction comprises: ordering, unsubscribing, suspending, resuming, changing and data synchronizing;
the instruction generation key comprises an order key, an order-off key, a pause key, a recovery key, a change key and a data synchronization key;
the order key or the data synchronization key is arranged in the open service list, and the unsubscribe key is arranged in the unsubscribable service list.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210060951.2A CN114553942A (en) | 2022-01-19 | 2022-01-19 | Instruction reissue method and instruction reissue system of BOSS system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202210060951.2A CN114553942A (en) | 2022-01-19 | 2022-01-19 | Instruction reissue method and instruction reissue system of BOSS system |
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| CN114553942A true CN114553942A (en) | 2022-05-27 |
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| CN202210060951.2A Pending CN114553942A (en) | 2022-01-19 | 2022-01-19 | Instruction reissue method and instruction reissue system of BOSS system |
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| CN101232637A (en) * | 2007-12-28 | 2008-07-30 | 中国移动通信集团四川有限公司 | Method for automatically deploying service based on user action |
| CN109151600A (en) * | 2018-10-19 | 2019-01-04 | 武汉斗鱼网络科技有限公司 | A kind of compensation method, device, server and the storage medium of special efficacy missing |
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| US20190080309A1 (en) * | 2017-09-11 | 2019-03-14 | Kellie Goodwin | Secondary account management platform |
| CN111770366A (en) * | 2020-04-30 | 2020-10-13 | 聚好看科技股份有限公司 | Message reissue method, server and display device |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6516510B1 (en) * | 2000-09-13 | 2003-02-11 | Huck International, Inc. | Installation tool for installing swage type threaded fasteners |
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2022
- 2022-01-19 CN CN202210060951.2A patent/CN114553942A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| AU2001285321A1 (en) * | 2000-09-13 | 2002-06-13 | Huck International, Inc. | Installation tool for installing swage type threaded fasteners |
| JP2006277375A (en) * | 2005-03-29 | 2006-10-12 | Ricoh Co Ltd | Intercompany electronic transaction system, intercompany electronic transaction method and intercompany electronic transaction program |
| CN101232637A (en) * | 2007-12-28 | 2008-07-30 | 中国移动通信集团四川有限公司 | Method for automatically deploying service based on user action |
| US20190080309A1 (en) * | 2017-09-11 | 2019-03-14 | Kellie Goodwin | Secondary account management platform |
| CN109409858A (en) * | 2018-09-20 | 2019-03-01 | 国网天津市电力公司电力科学研究院 | One kind being based on the improved remote recharge method for upgrading success rate of system task |
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