CN114529233A - Express package return processing method, device, equipment and storage medium - Google Patents

Express package return processing method, device, equipment and storage medium Download PDF

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CN114529233A
CN114529233A CN202210040408.6A CN202210040408A CN114529233A CN 114529233 A CN114529233 A CN 114529233A CN 202210040408 A CN202210040408 A CN 202210040408A CN 114529233 A CN114529233 A CN 114529233A
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陈龙
杨周龙
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Dongpu Software Co Ltd
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Abstract

The invention relates to the technical field of logistics, and discloses an express parcel return processing method, an express parcel return processing device, express parcel return processing equipment and a storage medium, wherein the method comprises the following steps: receiving a return instruction of an express package to be processed, judging whether the express package to be processed is a discard or not according to the return instruction, if the express package to be processed is the discard, generating an interception prompt corresponding to the express package to be processed, acquiring order data of the express package to be processed, determining a subordinate station of the express package to be processed based on the order data, sending the interception prompt to a station terminal of the subordinate station, receiving an interception result of the express package to be processed, and synchronizing the interception result to a target terminal; the invention changes the low-price order into the abandoned piece, and carries out the processing of interception and non-return, thereby reducing the return cost of express parcel logistics, reducing the loss of merchants and logistics enterprises, shortening the refund link of consumers and improving the logistics service experience of the logistics enterprises.

Description

Express package return processing method, device, equipment and storage medium
Technical Field
The invention relates to the technical field of logistics, in particular to an express parcel return processing method, device, equipment and storage medium.
Background
Logistics is a process in which functions such as transportation, storage, handling, transportation, packaging, distribution, information processing, and the like are organically combined to meet a user's request as needed during the process of moving an article from a supply location to a receiving location. In the process of delivering express packages from a delivery address to a receiving address at present, once goods return action occurs, the express packages need to be intercepted and returned in time, but in the process of returning some express packages, from the perspective of merchants, logistics return cost born by the merchants far exceeds the value of articles; from the perspective of logistics enterprises, the quality and the package of low-price goods cannot bear forward and reverse logistics transportation, the damage claim proportion is 50%, the return process has loss risk, and the claim cost is high; from the perspective of consumers, the refund time link of the consumers is long, and the logistics service experience is poor.
Disclosure of Invention
In view of the above, it is necessary to provide an express package return processing method, apparatus, device and storage medium for solving the problems of high payment cost, poor logistics service experience and the like.
An express package return processing method comprises the following steps:
receiving a return instruction of the to-be-processed express package, and judging whether the to-be-processed express package is a discard or not according to the return instruction;
if the express package to be processed is a discard, generating an interception prompt corresponding to the express package to be processed;
acquiring order data of the express package to be processed, determining a subordinate station of the express package to be processed based on the order data, and sending the interception prompt to a station terminal of the subordinate station;
and receiving an interception result of the express package to be processed, and synchronizing the interception result to a target terminal, wherein the interception result comprises interception failure or successful interception.
In one embodiment, before receiving the return instruction of the to-be-processed express package, the method further includes:
receiving an interception instruction of an express package to be processed sent by a target terminal, and acquiring basic information and logistics transportation information of the express package to be processed according to the interception instruction;
judging whether the express packages to be processed can execute intercepting operation or not according to the basic information and the logistics transportation information;
if so, generating a return instruction of the to-be-processed express package, and updating the state of the to-be-processed express package into an interception state;
and if not, sending non-interceptable information to the target terminal.
In one embodiment, the determining, according to the basic information and the logistics transportation information, whether the to-be-processed express package can perform an intercepting operation includes:
acquiring basic information of the to-be-processed express package, and checking whether the basic information meets a preset input standard or not, wherein the basic information comprises order recording information, pickup information and bar code distribution information;
the preset input standard at least comprises all input of the receipt information, the pickup information and the bar code distribution information, wherein the receipt number of the express package in the receipt information is correct, and the receipt number is not repeatedly input;
if the basic information does not meet the preset input standard, the express package to be processed cannot execute the intercepting operation;
acquiring logistics transportation information of the to-be-processed express package, and determining the current logistics state of the to-be-processed express package according to the logistics transportation information;
and if the current logistics state is in courier delivery, the express packages to be processed cannot execute intercepting operation.
In one embodiment, the obtaining order data of the to-be-processed express package, determining a subordinate station of the to-be-processed express package based on the order data, and sending the interception prompt to a station terminal of the subordinate station includes:
obtaining order data of the to-be-processed express package, wherein the order data at least comprises subordinate site codes;
determining a site terminal of the subordinate site according to the subordinate site code;
writing the order data into a storage structure of a Kafka message queue to obtain Kafka data;
consuming the Kafka data, pushing the Kafka data to a site terminal of the subordinate site, and sending the interception prompt to the site terminal of the subordinate site to remind a target person to execute interception without returning operation.
In one embodiment, before receiving the result of intercepting the to-be-processed express package, the method further includes:
when the interception prompt is issued to the subordinate station, determining that the subordinate station is a terminal network point or an originating network point;
when the subordinate station is a terminal website, judging whether the state of the to-be-processed express package is in delivery or not;
if so, judging that the intercepting result of the express package to be processed is an intercepting failure;
if not, acquiring the tail end scanning information of the express package to be processed, and judging that the intercepting result of the express package to be processed is successful when the tail end scanning information is that the interception is not returned;
when the subordinate station is an originating network point, acquiring originating scanning information of the to-be-processed express package;
if the starting scanning information is signed-in, judging that the intercepting result of the express package to be processed is intercepting failure;
and if the initial scanning information indicates that the interception is not returned, judging that the interception result of the express package to be processed is successful.
In one embodiment, after receiving the result of intercepting the to-be-processed express package, the method further includes:
and uploading the interception result of the express package to be processed to a block chain, and encrypting the interception result by adopting a block chain encryption algorithm.
An express package return processing apparatus, comprising:
the receiving module is used for receiving a return instruction of the to-be-processed express package and judging whether the to-be-processed express package is a discard or not according to the return instruction;
the generation module is used for generating an interception prompt corresponding to the to-be-processed express package if the to-be-processed express package is a discard;
the sending module is used for obtaining order data of the to-be-processed express package, determining a subordinate station of the to-be-processed express package based on the order data, and sending the interception prompt to a station terminal of the subordinate station;
and the synchronization module is used for receiving the interception result of the express package to be processed and synchronizing the interception result to the target terminal, wherein the interception result comprises interception failure or successful interception.
In one embodiment, the sending module includes:
the obtaining sub-module is used for obtaining order data of the to-be-processed express packages, and the order data at least comprises subordinate site codes;
a determining submodule, configured to determine a station terminal of the subordinate station according to the subordinate station code;
the writing submodule is used for writing the order data into a storage structure of a Kafka message queue to obtain Kafka data;
and the pushing submodule is used for consuming the Kafka data, pushing the Kafka data to the site terminal of the subordinate site, and sending the interception prompt to the site terminal of the subordinate site so as to remind a target person to execute interception without returning operation.
An express package return processing apparatus comprising: a memory having instructions stored therein and at least one processor, the memory and the at least one processor interconnected by a line; the at least one processor calls the instruction in the memory to enable the express package return processing device to execute the steps of the express package return processing method.
A computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the steps of the express package return processing method described above.
According to the express parcel return processing method, the express parcel return processing device, the express parcel return processing equipment and the storage medium, whether the express parcel to be processed is a rejected express is judged according to the return instruction, if the express parcel to be processed is a rejected express, an interception prompt corresponding to the express parcel to be processed is generated, order data of the express parcel to be processed is obtained, a subordinate station of the express parcel to be processed is determined based on the order data, the interception prompt is sent to a station terminal of the subordinate station, an interception result of the express parcel to be processed is received, and the interception result is synchronized to a target terminal; the invention changes the low-price order into the abandoned piece, and carries out the processing of interception and non-return, thereby reducing the return cost of express parcel logistics, reducing the loss of merchants and logistics enterprises, shortening the refund link of consumers and improving the logistics service experience of the logistics enterprises.
Drawings
Various other advantages and benefits will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention.
Fig. 1 is a schematic diagram of a first embodiment of an express parcel return processing method according to the invention;
fig. 2 is a schematic diagram of a second embodiment of the express parcel return processing method according to the invention;
fig. 3 is a schematic view of a first embodiment of the express parcel return processing apparatus of the present invention;
fig. 4 is a schematic view of a second embodiment of the express parcel return processing apparatus of the present invention;
fig. 5 is a schematic diagram of an embodiment of the express package return processing device.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
As used herein, the singular forms "a", "an", "the" and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
As a preferred embodiment, as shown in fig. 1, an express package return processing method for discarding low-value goods includes the following steps:
step 101, receiving a return instruction of an express package to be processed, and judging whether the express package to be processed is a discard or not according to the return instruction;
it is to be understood that the execution subject of the present invention may be an express package return processing apparatus, and may also be a terminal or a server, which is not limited herein. The embodiment of the present invention is described by taking a server as an execution subject.
In this embodiment, the return instruction of the express package is used to return the express package that has been successfully intercepted. The server receives a return instruction for receiving the express packages to be processed, the express packages which are successfully intercepted are generally returned to the sender, but the return process of the low-price express packages has the following problems: the logistics return cost far exceeds the value of the goods, the loss risk exists, and the time for the consumer to wait for the refund is long; therefore, the value of the goods can be evaluated after the express package is successfully intercepted, and whether the abandoning treatment is carried out or not is judged, namely, the returned piece of the low-price order is changed into 'abandoned piece', and the abandoning treatment means that the express package does not need to be sent back to the sender for treatment by the current distribution/network point after the express package is successfully intercepted.
102, if the express package to be processed is a discard, generating an interception prompt corresponding to the express package to be processed;
in this embodiment, the server determines that the to-be-processed express package is rejected, and adds an "interception unreturned" identifier to the to-be-processed express package, in order to perform rejection processing on the to-be-processed express package in time, the server generates a corresponding interception prompt for performing interception reminding over a full link that the to-be-processed express package is intercepted unreturned, and for the express package which is not rejected, a general returned flow is performed.
103, acquiring order data of the express package to be processed, determining a subordinate station of the express package to be processed based on the order data, and sending an interception prompt to a station terminal of the subordinate station;
in this embodiment, the server obtains order data of the to-be-processed express package, where the order data includes all relevant data of the to-be-processed express package, and the order data at least includes an invoice number, a subordinate site code, and an interception prompt, and the order data may include other contents besides the three kinds of data, and is not particularly limited; the server processes the order data, determines a subordinate site of the to-be-processed express package, and sends an interception prompt to a site terminal of the subordinate site, where in an embodiment, a specific process is as shown in steps 1031 to 1034.
Step 1031, obtaining order data of the to-be-processed express package, wherein the order data at least comprises subordinate site codes;
step 1032, determining a site terminal of the subordinate site according to the subordinate site code;
in this embodiment, a one-to-one correspondence exists between the subordinate site code and the subordinate site, for example, the subordinate site code is "528274", the subordinate site is "guangdong foshan lion mountain company", the server determines the subordinate site according to the subordinate site code, the user account number of the site terminal is used at the determined subordinate site, and the site terminal is a gun, a handgun, or the like.
Step 1033, writing the order data into a storage structure of the Kafka message queue to obtain Kafka data;
in this embodiment, a message refers to a basic unit of communication. A message about a topic is published by a message producer, which means that the message is sent in a physical way to a server (possibly another machine) acting as a proxy. Several message consumers subscribe to a topic and each message published by the producer is then sent to all consumers. Kafka is used to distinguish the class of messages as Topic; the process of issuing messages to the subject of Kafka becomes producer; registering with the Kafka topic and receiving a message issued to the topic becomes a consumer; kafka is a server running on a cluster consisting of one or more servers, each of which is called Broker; after the order data processing is completed, the server synchronizes the order data to the storage structure of the Kafka message queue to obtain the Kafka data, namely the 'abandon' marking data.
Step 1034, consuming the Kafka data, pushing the Kafka data to the site terminal of the subordinate site, and sending an interception prompt to the site terminal of the subordinate site to remind the target person to execute the interception without returning operation.
In this embodiment, the service bureau of the order center receives the uploaded interception unreturned Kafka data and pushes the Kafka data to the site terminal of the subordinate site, the site terminal of the subordinate site receives the issued interception unreturned data, and an interception prompt is displayed when the site terminal scans the express package to remind the target person to perform interception unreturned operation, and the scanning person needs to determine that interception unreturned on the site terminal to calculate successful interception.
And 104, receiving the interception result of the express package to be processed, and synchronizing the interception result to the target terminal.
In the embodiment, the server receives the interception result of the express package to be processed, wherein the interception result comprises interception failure or interception success; uploading the interception result of the express parcel to be processed to a block chain, encrypting the interception result by adopting a block chain encryption algorithm, and ensuring the authenticity of information due to the fact that the block chain technology has non-tamper property, so that the accurate source of the information is confirmed, and the traceability of the interception result of the express parcel to be processed is ensured; the server synchronizes the interception result to the target terminal so as to inform a user of the target terminal of the interception result; in one embodiment, the determination of the interception result is as shown in steps 1041-1047 below.
Step 1041, when the interception prompt is issued to the subordinate site, determining the subordinate site as a terminal site or an originating site;
in this embodiment, whether the express package to be processed is successfully or unsuccessfully intercepted is determined by scanning of the terminal device of the subordinate station, and the requirement for "discard" is that the express package cannot reach the terminal site for delivery, and cannot return to the originating site for receipt, so that two conditions of the terminal site and the originating site need to be determined, and when the interception prompt is issued to the subordinate station, the server determines the subordinate station.
Step 1042, when the next-level station is the terminal network point, judging whether the state of the to-be-processed express package is in delivery;
in this embodiment, when the prompt to stop not returning is issued to the end network point, the server obtains the current logistics state of the to-be-processed express package, and determines whether to execute stop not returning processing on the express package according to the current logistics state.
Step 1043, if yes, determining that the intercepting result of the to-be-processed express package is an intercepting failure;
in this embodiment, if the server determines that the current logistics state of the to-be-processed express package is in the courier delivery process, the to-be-processed express package cannot be intercepted, that is, it is determined that the intercepting result of the to-be-processed express package is an intercepting failure.
Step 1044 of obtaining the terminal scanning information of the express package to be processed if the terminal scanning information is not intercepted, and judging that the intercepting result of the express package to be processed is successfully intercepted if the terminal scanning information is intercepted and not returned;
in this embodiment, the server determines that the current logistics state of the to-be-processed express package is that the to-be-processed express package reaches the terminal website, and the to-be-processed express package is not scheduled to be delivered to a courier, and then the terminal website scans the to-be-processed express package by using the terminal device to generate terminal scanning information, where the terminal scanning information is information generated when the to-be-processed express package is scanned by a terminal of the terminal website, and the terminal scanning information shows that the to-be-processed express package is determined to be intercepted and not returned, and then the server determines that the interception result of the to-be-processed express package is successful.
Step 1045, when the next-level site is an originating site, acquiring originating scanning information of the to-be-processed express packages;
in this embodiment, when the interception non-return reminder is issued to the originating node, and the originating node scans the express package by using the terminal device, the originating scanning information is generated, where the originating scanning information is information generated when the express package is scanned at the terminal of the originating node, and the server obtains the originating scanning information of the express package to be processed, so as to facilitate the determination of the interception result of the express package in step 1046 to step 1047.
Step 1046, if the original scanning information is sign-on, determining that the interception result of the express package to be processed is interception failure;
and 1047, if the initial scanning information indicates that the interception does not return, determining that the interception result of the to-be-processed express package is successful.
In this embodiment, the starting scanning information includes at least two types, namely signing for receipt and interception for unrewarding, when the starting website signs for the to-be-processed express package, the transportation of the to-be-processed express package is completed, and interception cannot be performed, that is, the server determines that the interception result of the to-be-processed express package is interception failure; when the originating node determines that the interception does not return, the originating node indicates that the express package is a discard, the express package is intercepted, and the server judges that the interception result of the express package to be processed is successful.
In the embodiment of the invention, a return instruction of an express package to be processed is received, whether the express package to be processed is a discard is judged according to the return instruction, if the express package to be processed is the discard, an interception prompt corresponding to the express package to be processed is generated, order data of the express package to be processed is obtained, a subordinate station of the express package to be processed is determined based on the order data, the interception prompt is sent to a station terminal of the subordinate station, an interception result of the express package to be processed is received, and the interception result is synchronized to a target terminal; the invention changes the low-price order into the abandoned piece, and carries out the processing of interception and non-return, thereby reducing the return cost of express parcel logistics, reducing the loss of merchants and logistics enterprises, shortening the refund link of consumers and improving the logistics service experience of the logistics enterprises.
Referring to fig. 2, a second embodiment of the method for returning back an express package according to the embodiment of the present invention includes:
step 201, receiving an interception instruction of an express package to be processed sent by a target terminal, and acquiring basic information and logistics transportation information of the express package to be processed according to the interception instruction;
in this embodiment, the express package intercepting instruction is used to transport and intercept an express package that has been pulled on the way, and prohibit the express package from continuing to circulate. The method comprises the steps that a server receives an intercepting instruction of an express package to be processed, which is sent by a target terminal, for example, the intercepting instruction of a certain express package is triggered on a mobile phone terminal; the selectable triggering mode may be that a designated application is selected from an interception application configured on the networking device, or that a designated application is selected from an official APP (application program) of a router installed on the networking device; generating an interception instruction of a target terminal through touch operation of a user on a certain target application on a screen of a mobile phone terminal; after the interception instruction is generated, the server performs parameter analysis on the interception instruction to obtain basic information and logistics transportation information of the to-be-processed express package, and may further include other information, which is not limited herein.
Step 202, judging whether the express packages to be processed can execute intercepting operation or not according to the basic information and the logistics transportation information;
in this embodiment, the purpose of this step is to perform interception judgment on an express package that has picked up on the way, the server puts an interception identifier on the to-be-processed express package to be intercepted, and transmits the related information of the express package with the interception identifier to an interception system, the interception system may first obtain basic information and logistics transportation information of the express package, perform interception judgment on the express package, and determine whether an interception operation can be performed, in one embodiment, the specific determination process is as shown in the following steps 2021 to 2024.
2021, acquiring basic information of the to-be-processed express packages, and checking whether the basic information meets a preset entry standard;
in the embodiment, a server acquires basic information of an express package to be processed, wherein the basic information comprises order recording information, package receiving information and bar code distribution information; the preset entry standard at least comprises all entry of record note information, pickup information and bar code distribution information, wherein the invoice number of the express package in the record note information is correct, and the invoice number is not repeatedly entered; for example, the basic information of the express package does not meet the preset entry standard in the following cases: the order number is wrong or does not accord with the order number rule, the order number is repeatedly input, no order recording information, no pickup information and bar code distribution information are recorded; the basic information and the express packages have corresponding relations, so that the basic information is wrong, and the express packages have problems.
Step 2022, if the basic information does not meet the preset entry standard, the express package to be processed cannot execute the intercepting operation;
in this embodiment, the server determines that the basic information does not meet the preset entry standard, which indicates that the express package cannot execute the intercepting operation.
2023, acquiring logistics transportation information of the to-be-processed express packages, and determining the current logistics state of the to-be-processed express packages according to the logistics transportation information;
in this embodiment, the server acquires logistics transportation information of the to-be-processed express package, the logistics transportation information includes an express package transportation track, each node time, each distribution center of the route, each network point of the route, and the like, a current logistics state of the to-be-processed express package is determined according to the logistics transportation information, the logistics transportation information of the express package embodies a state time axis of logistics transportation, and for example, the current logistics state of the express package is: 2020-11-1911: 31:34 Wuhan Transit center company has issued, and the Shenzhen Transit center of the next station.
Step 2024, if the current logistics state is in courier delivery, the to-be-processed express package cannot execute the intercepting operation.
In this embodiment, the current logistics state of the express package is in the courier delivery, which indicates that the express package has been scanned at the end point and has been arranged in the courier, and the courier is arriving at the address of the recipient to deliver the express package, which indicates that the express package may not perform the intercepting operation.
Step 203, if yes, generating a return instruction of the to-be-processed express package, and updating the state of the to-be-processed express package into an interception state;
in this embodiment, the server determines that the to-be-processed express package can perform the intercepting operation according to the judgment of the basic information and the logistics transportation information, that is, the express package cannot continue to circulate, the intercepting system performs the intercepting operation on the to-be-processed express package and returns the to-be-processed express package to the target terminal, and the state of the to-be-processed express package is updated to be in the process of intercepting.
And step 204, if not, sending the non-interceptable information to the target terminal.
In this embodiment, if the server determines that the express package to be processed cannot execute the intercepting operation, the server generates non-interceptable information and sends the non-interceptable information to the target terminal.
In the embodiment of the invention, the method comprises the steps of receiving an interception instruction of an express package to be processed sent by a target terminal, acquiring basic information and logistics transportation information of the express package to be processed according to the interception instruction, judging whether the express package to be processed can execute interception operation or not according to the basic information and the logistics transportation information, if so, generating a return instruction of the express package to be processed, updating the state of the express package to be processed to be in interception, and if not, sending non-interceptable information to the target terminal; the method and the system for intercepting the express parcels to be processed have the advantages that the intercepting success rate and timeliness of the express parcels are improved, the risk of circulation of the express parcels is reduced, and an information basis is provided for confirming the abandoned pieces.
Referring to fig. 3, in an embodiment, an express package return processing apparatus is provided, where the express package return processing apparatus includes:
the receiving module 301 is configured to receive a return instruction of the to-be-processed express package, and determine whether the to-be-processed express package is a reject according to the return instruction;
a generating module 302, configured to generate an interception prompt corresponding to the to-be-processed express package if the to-be-processed express package is a discard;
the sending module 303 is configured to obtain order data of the to-be-processed express package, determine a subordinate station of the to-be-processed express package based on the order data, and send an interception prompt to a station terminal of the subordinate station;
and the synchronization module 304 is configured to receive an interception result of the to-be-processed express package, and synchronize the interception result to the target terminal, where the interception result includes an interception failure or an interception success.
Referring to fig. 4, in a second embodiment of the device for returning back an express package according to the embodiment of the present invention, the sending module 303 specifically includes:
the obtaining submodule 3031 is configured to obtain order data of the to-be-processed express package, where the order data at least includes a subordinate site code;
a determining submodule 3032, configured to determine, according to the subordinate station code, a station terminal of the subordinate station;
a write-in submodule 3033, configured to write the order data into a storage structure of the Kafka message queue, to obtain Kafka data;
and the pushing submodule 3034 is configured to consume the Kafka data, push the Kafka data to a site terminal of a subordinate site, and send an interception prompt to the site terminal of the subordinate site to prompt a target person to perform an interception unremoved operation.
In the embodiment of the invention, a return instruction of an express package to be processed is received, whether the express package to be processed is a discard is judged according to the return instruction, if the express package to be processed is the discard, an interception prompt corresponding to the express package to be processed is generated, order data of the express package to be processed is obtained, a subordinate station of the express package to be processed is determined based on the order data, the interception prompt is sent to a station terminal of the subordinate station, an interception result of the express package to be processed is received, and the interception result is synchronized to a target terminal; the invention changes the low-price order into the abandoned piece, and carries out the processing of interception and non-return, thereby reducing the return cost of express parcel logistics, reducing the loss of merchants and logistics enterprises, shortening the refund link of consumers and improving the logistics service experience of the logistics enterprises.
The above fig. 3-4 describe the express package return processing apparatus in the embodiment of the present invention in detail from the perspective of the modular functional entity, and the following describes the express package return processing apparatus in the embodiment of the present invention in detail from the perspective of hardware processing.
Fig. 5 is a schematic structural diagram of an express package return processing device according to an embodiment of the present invention, where the express package return processing device 500 may have a relatively large difference due to different configurations or performances, and may include one or more processors (CPUs) 510 (e.g., one or more processors) and a memory 520, and one or more storage media 530 (e.g., one or more mass storage devices) storing applications 533 or data 532. Memory 520 and storage media 530 may be, among other things, transient or persistent storage. The program stored on the storage medium 530 may include one or more modules (not shown), each of which may include a series of instructions operating on the courier package return processing device 500. Still further, the processor 510 may be configured to communicate with the storage medium 530 to execute a series of instructional operations on the storage medium 530 on the courier package return processing device 500.
The courier package return processing device 500 may also include one or more power supplies 540, one or more wired or wireless network interfaces 550, one or more input-output interfaces 560, and/or one or more operating systems 531, such as Windows service, Mac OS X, Unix, Linux, FreeBSD, and the like. Those skilled in the art will appreciate that the express package return processing device configuration shown in fig. 5 is not intended to be limiting of the express package return processing devices provided herein, and may include more or fewer components than those shown, or some components in combination, or a different arrangement of components.
An express package return processing device is used for realizing the following express package return processing method, and the express package return processing method specifically comprises the following steps:
receiving a return instruction of the to-be-processed express package, and judging whether the to-be-processed express package is a discard or not according to the return instruction;
if the express package to be processed is a discard, generating an interception prompt corresponding to the express package to be processed;
acquiring order data of the express package to be processed, determining a subordinate station of the express package to be processed based on the order data, and sending the interception prompt to a station terminal of the subordinate station;
and receiving an interception result of the express package to be processed, and synchronizing the interception result to a target terminal, wherein the interception result comprises interception failure or successful interception.
In one embodiment, before receiving the return instruction of the to-be-processed express package, the method further includes:
receiving an interception instruction of an express package to be processed sent by a target terminal, and acquiring basic information and logistics transportation information of the express package to be processed according to the interception instruction;
judging whether the express packages to be processed can execute intercepting operation or not according to the basic information and the logistics transportation information;
if so, generating a return instruction of the to-be-processed express package, and updating the state of the to-be-processed express package into an interception state;
and if not, sending non-interceptable information to the target terminal.
In one embodiment, the determining whether the to-be-processed express package can perform an intercepting operation according to the basic information and the logistics transportation information includes:
acquiring basic information of the to-be-processed express package, and checking whether the basic information meets a preset input standard or not, wherein the basic information comprises order recording information, pickup information and bar code distribution information;
the preset input standard at least comprises all input of the receipt information, the pickup information and the bar code distribution information, wherein the receipt number of the express package in the receipt information is correct, and the receipt number is not repeatedly input;
if the basic information does not meet the preset input standard, the express package to be processed cannot execute the intercepting operation;
acquiring logistics transportation information of the to-be-processed express package, and determining the current logistics state of the to-be-processed express package according to the logistics transportation information;
and if the current logistics state is in courier delivery, the express packages to be processed cannot execute intercepting operation.
In one embodiment, the obtaining order data of the to-be-processed express package, determining a subordinate station of the to-be-processed express package based on the order data, and sending the interception prompt to a station terminal of the subordinate station includes:
obtaining order data of the to-be-processed express package, wherein the order data at least comprises subordinate site codes;
determining a site terminal of the subordinate site according to the subordinate site code;
writing the order data into a storage structure of a Kafka message queue to obtain Kafka data;
consuming the Kafka data, pushing the Kafka data to a site terminal of the subordinate site, and sending the interception prompt to the site terminal of the subordinate site to remind a target person to execute interception without returning operation.
In one embodiment, before receiving the result of intercepting the to-be-processed express package, the method further includes:
when the interception prompt is issued to the subordinate station, determining that the subordinate station is a terminal network point or an originating network point;
when the subordinate station is a terminal website, judging whether the state of the to-be-processed express package is in delivery or not;
if so, judging that the intercepting result of the express package to be processed is an intercepting failure;
if not, acquiring the tail end scanning information of the express package to be processed, and judging that the intercepting result of the express package to be processed is successful when the tail end scanning information is that the interception is not returned;
when the subordinate site is an originating network point, acquiring originating scanning information of the to-be-processed express package;
if the starting scanning information is signed-in, judging that the intercepting result of the express package to be processed is intercepting failure;
and if the initial scanning information indicates that the interception is not returned, judging that the interception result of the express package to be processed is successful.
In one embodiment, after receiving the result of intercepting the to-be-processed express package, the method further includes:
and uploading the interception result of the express package to be processed to a block chain, and encrypting the interception result by adopting a block chain encryption algorithm.
The present invention further provides a computer-readable storage medium, which may be a non-volatile computer-readable storage medium, and may also be a volatile computer-readable storage medium, where instructions are stored, and when the instructions are executed on a computer, the instructions cause the computer to execute the following express package return processing method, where the express package return processing method specifically includes the following steps:
receiving a return instruction of the to-be-processed express package, and judging whether the to-be-processed express package is a discard or not according to the return instruction;
if the express package to be processed is a discard, generating an interception prompt corresponding to the express package to be processed;
acquiring order data of the to-be-processed express package, determining a subordinate station of the to-be-processed express package based on the order data, and sending the interception prompt to a station terminal of the subordinate station;
and receiving an interception result of the express package to be processed, and synchronizing the interception result to a target terminal, wherein the interception result comprises interception failure or interception success.
In one embodiment, before receiving the return instruction of the to-be-processed express package, the method further includes:
receiving an interception instruction of an express package to be processed sent by a target terminal, and acquiring basic information and logistics transportation information of the express package to be processed according to the interception instruction;
judging whether the express packages to be processed can execute intercepting operation or not according to the basic information and the logistics transportation information;
if so, generating a return instruction of the to-be-processed express package, and updating the state of the to-be-processed express package into an interception state;
and if not, sending non-interceptable information to the target terminal.
In one embodiment, the determining whether the to-be-processed express package can perform an intercepting operation according to the basic information and the logistics transportation information includes:
acquiring basic information of the to-be-processed express package, and checking whether the basic information meets a preset input standard or not, wherein the basic information comprises order recording information, pickup information and bar code distribution information;
the preset input standard at least comprises all input of the receipt information, the pickup information and the bar code distribution information, wherein the receipt number of the express package in the receipt information is correct, and the receipt number is not repeatedly input;
if the basic information does not meet the preset input standard, the express package to be processed cannot execute the intercepting operation;
acquiring logistics transportation information of the to-be-processed express package, and determining the current logistics state of the to-be-processed express package according to the logistics transportation information;
and if the current logistics state is in courier delivery, the express packages to be processed cannot execute intercepting operation.
In one embodiment, the obtaining order data of the to-be-processed express package, determining a subordinate station of the to-be-processed express package based on the order data, and sending the interception prompt to a station terminal of the subordinate station includes:
obtaining order data of the to-be-processed express package, wherein the order data at least comprises subordinate site codes;
determining a site terminal of the subordinate site according to the subordinate site code;
writing the order data into a storage structure of a Kafka message queue to obtain Kafka data;
consuming the Kafka data, pushing the Kafka data to a site terminal of the subordinate site, and sending the interception prompt to the site terminal of the subordinate site to remind a target person to execute interception without returning operation.
In one embodiment, before receiving the result of intercepting the to-be-processed express package, the method further includes:
when the interception prompt is issued to the subordinate station, determining that the subordinate station is a terminal network point or an originating network point;
when the subordinate station is a terminal website, judging whether the state of the to-be-processed express package is in delivery or not;
if so, judging that the intercepting result of the express package to be processed is an intercepting failure;
if not, acquiring the tail end scanning information of the express package to be processed, and judging that the intercepting result of the express package to be processed is successful when the tail end scanning information is that the interception is not returned;
when the subordinate station is an originating network point, acquiring originating scanning information of the to-be-processed express package;
if the starting scanning information is signed in, judging that the intercepting result of the express package to be processed is intercepting failure;
if the initial scanning information is that the express packages to be processed are intercepted and not returned, judging that the intercepting result of the express packages to be processed is successful.
In one embodiment, after receiving the result of intercepting the to-be-processed express package, the method further includes:
and uploading the interception result of the express package to be processed to a block chain, and encrypting the interception result by adopting a block chain encryption algorithm.
The block chain is a novel application mode of computer technologies such as distributed data storage, point-to-point transmission, a consensus mechanism, an encryption algorithm and the like. A block chain (Blockchain), which is essentially a decentralized database, is a series of data blocks associated by using a cryptographic method, and each data block contains information of a batch of network transactions, so as to verify the validity (anti-counterfeiting) of the information and generate a next block. The blockchain may include a blockchain underlying platform, a platform product service layer, an application service layer, and the like.
It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.

Claims (10)

1. An express parcel return processing method is characterized by comprising the following steps:
receiving a return instruction of the to-be-processed express package, and judging whether the to-be-processed express package is a discard or not according to the return instruction;
if the express package to be processed is a discard, generating an interception prompt corresponding to the express package to be processed;
acquiring order data of the express package to be processed, determining a subordinate station of the express package to be processed based on the order data, and sending the interception prompt to a station terminal of the subordinate station;
and receiving an interception result of the express package to be processed, and synchronizing the interception result to a target terminal, wherein the interception result comprises interception failure or successful interception.
2. The parcel return processing method according to claim 1, wherein before receiving the return instruction of the parcel to be processed, the method further comprises:
receiving an interception instruction of an express package to be processed sent by a target terminal, and acquiring basic information and logistics transportation information of the express package to be processed according to the interception instruction;
judging whether the express packages to be processed can execute intercepting operation or not according to the basic information and the logistics transportation information;
if so, generating a return instruction of the to-be-processed express package, and updating the state of the to-be-processed express package into an interception state;
and if not, sending non-interceptable information to the target terminal.
3. The method of claim 2, wherein the determining whether the to-be-processed parcel can perform an intercepting operation according to the basic information and the logistics transportation information comprises:
acquiring basic information of the to-be-processed express package, and checking whether the basic information meets a preset input standard or not, wherein the basic information comprises order recording information, pickup information and bar code distribution information;
the preset input standard at least comprises all input of the receipt information, the pickup information and the bar code distribution information, wherein the receipt number of the express package in the receipt information is correct, and the receipt number is not repeatedly input;
if the basic information does not meet the preset input standard, the express package to be processed cannot execute the intercepting operation;
acquiring logistics transportation information of the to-be-processed express package, and determining the current logistics state of the to-be-processed express package according to the logistics transportation information;
and if the current logistics state is in courier delivery, the express packages to be processed cannot execute intercepting operation.
4. The express parcel return processing method according to claim 1, wherein the acquiring order data of the to-be-processed express parcel, determining a subordinate station of the to-be-processed express parcel based on the order data, and sending the interception prompt to a station terminal of the subordinate station includes:
obtaining order data of the to-be-processed express package, wherein the order data at least comprises subordinate site codes;
determining a site terminal of the subordinate site according to the subordinate site code;
writing the order data into a storage structure of a Kafka message queue to obtain Kafka data;
consuming the Kafka data, pushing the Kafka data to a site terminal of the subordinate site, and sending the interception prompt to the site terminal of the subordinate site to remind a target person to execute interception without returning operation.
5. The parcel return processing method according to claim 1, wherein before receiving the result of intercepting the parcel to be processed, the method further comprises:
when the interception prompt is issued to the subordinate station, determining that the subordinate station is a terminal network point or an originating network point;
when the subordinate station is a terminal website, judging whether the state of the to-be-processed express package is in delivery or not;
if so, judging that the intercepting result of the express package to be processed is an intercepting failure;
if not, acquiring the tail end scanning information of the express package to be processed, and judging that the intercepting result of the express package to be processed is successful when the tail end scanning information is that the interception is not returned;
when the subordinate station is an originating network point, acquiring originating scanning information of the to-be-processed express package;
if the starting scanning information is signed-in, judging that the intercepting result of the express package to be processed is intercepting failure;
and if the initial scanning information indicates that the interception is not returned, judging that the interception result of the express package to be processed is successful.
6. The express package returning processing method according to claim 1, wherein after receiving the result of intercepting the to-be-processed express package, the method further comprises:
and uploading the interception result of the express package to be processed to a block chain, and encrypting the interception result by adopting a block chain encryption algorithm.
7. An express parcel return processing apparatus, characterized by comprising:
the receiving module is used for receiving a return instruction of the to-be-processed express package and judging whether the to-be-processed express package is a discard or not according to the return instruction;
the generation module is used for generating an interception prompt corresponding to the to-be-processed express package if the to-be-processed express package is a discard;
the sending module is used for obtaining order data of the to-be-processed express package, determining a subordinate station of the to-be-processed express package based on the order data, and sending the interception prompt to a station terminal of the subordinate station;
and the synchronization module is used for receiving the interception result of the express package to be processed and synchronizing the interception result to the target terminal, wherein the interception result comprises interception failure or interception success.
8. The courier package return processing device of claim 7, wherein the sending module comprises:
the obtaining sub-module is used for obtaining order data of the to-be-processed express packages, and the order data at least comprises subordinate site codes;
a determining submodule, configured to determine a station terminal of the subordinate station according to the subordinate station code;
the writing sub-module is used for writing the order data into a storage structure of a Kafka message queue to obtain Kafka data;
and the pushing submodule is used for consuming the Kafka data, pushing the Kafka data to the site terminal of the subordinate site, and sending the interception prompt to the site terminal of the subordinate site so as to remind a target person to execute interception without returning operation.
9. An express package return processing apparatus, characterized by comprising: a memory having instructions stored therein and at least one processor, the memory and the at least one processor interconnected by a line; the at least one processor invoking the instructions in the memory to cause the express package return processing device to perform the steps of the express package return processing method of any of claims 1-6.
10. A computer-readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the steps of the courier package return processing method of any of claims 1-6.
CN202210040408.6A 2022-01-14 2022-01-14 Express package return processing method, device, equipment and storage medium Pending CN114529233A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN117893124A (en) * 2024-03-18 2024-04-16 天津锐特供应链科技有限公司 Multi-type intermodal logistics quotation system and method

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN117893124A (en) * 2024-03-18 2024-04-16 天津锐特供应链科技有限公司 Multi-type intermodal logistics quotation system and method
CN117893124B (en) * 2024-03-18 2024-05-17 天津锐特供应链科技有限公司 Multi-type intermodal logistics quotation system and method

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