CN114510144A - Interaction method, terminal and computer readable storage medium - Google Patents
Interaction method, terminal and computer readable storage medium Download PDFInfo
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- CN114510144A CN114510144A CN202011278365.2A CN202011278365A CN114510144A CN 114510144 A CN114510144 A CN 114510144A CN 202011278365 A CN202011278365 A CN 202011278365A CN 114510144 A CN114510144 A CN 114510144A
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/011—Arrangements for interaction with the human body, e.g. for user immersion in virtual reality
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Abstract
The invention discloses an interaction method, a terminal and a computer readable storage medium, which are applied between a first audio terminal and a second terminal, and are characterized by comprising the following steps: the method comprises the steps that a first audio terminal obtains identity information and voice information, and when the voice information comprises preset keywords, the identity information and the voice information are synchronously sent to a second terminal; the second terminal displays the identity information, the voice information and/or the text information corresponding to the voice information; the second terminal acquires the reply information and sends the reply information to the first audio terminal; and the first audio terminal acquires the target object information and executes corresponding operation according to the acquisition result of the target object information. According to the method and the device, the identity information and the voice information are sent to the second terminal through the first audio terminal, and the first audio terminal executes corresponding operation according to the acquisition result of the target object information aiming at the reply information sent by the second terminal, so that the use experience and the interaction convenience of a user are improved.
Description
Technical Field
The invention belongs to the technical field of communication, and particularly relates to an interaction method, a terminal and a computer readable storage medium.
Background
With the increasing development speed of real estate, the number of newly built communities in China is also rapidly increased every year, and how to efficiently manage the properties of communities with high population density is a very important research direction. Most of the existing property management modes are manual management, the manual management efficiency is low, the interaction between property information and residential personnel in a community is poor, the property management work is not transparent enough, traceability is not provided, and the coordination development of the relationship between property management and residents is not facilitated.
In general implementation, a property management application program is mostly adopted to improve interaction efficiency between properties and residents, the residents propose items such as repair, demand and complaints through the property management application program, and property management personnel feed back processing conditions of the items through the property management application program. However, the interaction method of the property management application program is not suitable for all objects, especially the elderly and children, and the operation of the property management application program is time-consuming and not convenient enough.
Disclosure of Invention
In view of the above technical problems, the present invention provides an interaction method, a terminal and a computer-readable storage medium, so as to improve the user experience and interaction convenience.
The invention provides an interaction method, which is applied between a first audio terminal and a second terminal and comprises the following steps: the first audio terminal acquires identity information and voice information, and synchronously sends the identity information and the voice information to the second terminal when the voice information comprises preset keywords; the second terminal displays the identity information, the voice information and/or text information corresponding to the voice information; the second terminal acquires reply information and sends the reply information to the first audio terminal; and the first audio terminal acquires target object information and executes corresponding operation according to the acquisition result of the target object information.
In one embodiment, the identity information includes at least one of building information, unit information, floor information, and portal information.
In an embodiment, the method for acquiring identity information includes: obtaining according to the binding information; and/or according to the voice information.
In an embodiment, before the step of acquiring the reply message by the second terminal, the method further includes: and the first audio terminal sends prompt information of successful message sending through voice broadcasting and/or waits for the duration of the reply message.
In an embodiment, the executing, according to the result of obtaining the target object information, a corresponding operation includes: if the target object information is acquired, the reply information is broadcasted in a voice mode; and if the target object information is not acquired, caching the reply information.
In one embodiment, the target object information includes at least one of a voiceprint feature, a facial feature, and an iris feature of the target object.
In one embodiment, the interaction method comprises: the second terminal acquires notification information and sends the notification information to the first audio terminal; and the second terminal acquires the broadcast state of the notification information at the first audio terminal, and executes corresponding operation according to the broadcast state.
In an embodiment, the executing, according to the broadcast state, a corresponding operation includes: if the notification information is in a non-broadcast state after the preset time, sending the notification information in a standby notification mode; wherein, the alternative notification mode comprises at least one of short message notification, telephone notification and application program notification.
The invention also provides a terminal, which comprises a memory, a processor and a computer program stored in the memory and capable of running on the processor, wherein the processor realizes the steps of the interaction method when executing the computer program.
The invention also provides a computer-readable storage medium, in which a computer program is stored, which computer program, when being executed by a processor, carries out the steps of the above-mentioned interaction method.
According to the interaction method, the terminal and the computer readable storage medium, the identity information and the voice information can be sent to the second terminal through the first audio terminal, and corresponding operation is executed on the reply information sent by the second terminal according to the acquisition result of the target object information, so that the use experience and the interaction convenience of a user are improved.
Drawings
Fig. 1 is a schematic flowchart of an interaction method according to an embodiment of the present invention;
fig. 2 is a schematic flowchart of an interaction method according to a second embodiment of the present invention;
fig. 3 is a schematic structural diagram of a terminal according to a third embodiment of the present invention.
Detailed Description
In the following description, unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. The terminology used in the description of the invention herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. It will be understood that the terms "comprises" and/or "comprising," when used in this specification and the appended claims, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof.
It is also to be understood that the terminology used in the description of the invention herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in the specification of the present invention and the appended claims, the singular forms "a", "an", and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise.
It should be further understood that the term "and/or" as used in this specification and the appended claims refers to and includes any and all possible combinations of one or more of the associated listed items.
As used in this specification and the appended claims, the terms "if," if, "and" if "may be interpreted contextually as" when. Similarly, the phrase "if it is determined" or "if a [ described condition or event ] is detected" may be interpreted contextually to mean "upon determining" or "in response to determining" or "upon detecting [ described condition or event ]" or "in response to detecting [ described condition or event ]".
The technical scheme of the invention is further elaborated by combining the drawings and the specific embodiments in the specification.
Fig. 1 is a schematic flowchart of an interaction method according to an embodiment of the present invention, where the interaction method is applied between a first audio terminal and a second audio terminal, where the first audio terminal includes: smart speakers, smart televisions, etc.; the second terminal comprises a computer, an intelligent sound box and the like. As shown in fig. 1, the interaction method of the present invention may include the following steps:
step S101: the method comprises the steps that a first audio terminal obtains identity information and voice information, and when the voice information comprises preset keywords, the identity information and the voice information are synchronously sent to a second terminal;
specifically, the identity information includes at least one of building information, unit information, floor information, and portal information; the method for acquiring the identity information comprises the following steps: obtaining according to the binding information; and/or, obtaining according to the voice information. The binding information comprises user identity information which is set through an intelligent home cloud platform and bound with a first audio terminal, and the first audio terminal acquires the identity information through the intelligent home cloud platform; the voice information comprises the requirement content and/or the identity information of the requirement proposing party, and the first audio terminal obtains the identity information through semantic recognition.
Optionally, the preset keywords of the voice information include: the system comprises a property, a neighbor and the like, wherein preset keywords can be obtained by performing semantic recognition on voice information through a first audio terminal, and preferably the first appearing preset keywords are obtained.
Optionally, when the voice information includes a preset keyword, the step of synchronously sending the identity information and the voice information to the second terminal includes: when the obtained preset keyword is a property, obtaining a property cloud server address according to identity information, sending the identity information and voice information to the property cloud server through the intelligent home cloud server, and transmitting the identity information and the voice information to a second terminal connected to the property cloud server through the property cloud server; and/or when the acquired preset keyword is the property, identifying a second terminal identifier through a commonly used intelligent community platform/commonly connected intelligent community network, and sending identity information and voice information to a second terminal of which the identifier information is the property.
Step S102: the second terminal displays the identity information, the voice information and/or text information corresponding to the voice information;
specifically, the method for displaying information by the second terminal includes: displaying the identity information, the voice information and/or the text information sent by the first audio terminal through the audio and video terminal, such as: a computer; and/or displaying voice information through the second audio terminal, wherein the voice information comprises identity information and requirement information, such as: intelligent audio amplifier. The method for acquiring the text information comprises the step of converting the voice information into corresponding text information through a text conversion function.
It is worth mentioning that the information sent by the first audio terminal is preferentially displayed through the audio/video terminal, and if the information displayed by the audio/video terminal is in an unread and/or unanswered state after the preset time, the unread and/or unanswered information is broadcasted and/or prompted through the second audio terminal.
Furthermore, the information of waiting to reply is reported automatically to the button that the accessible triggered second audio terminal, can break at the report in-process, carries out the voice response operation, and after the voice response operation, the information of waiting to reply continues to be reported.
Step S103: the second terminal acquires reply information and sends the reply information to the first audio terminal;
specifically, the reply message includes at least one of text message and voice message; the step of sending the reply message to the first audio terminal includes: sending the reply information to the first audio terminal in at least one mode of a server, a smart community platform and a smart community network; the method for acquiring the first audio terminal comprises the following steps: performing semantic recognition on the reply information to acquire identity information of a reply information receiver, and further acquiring a first audio terminal matched with the identity information according to the identity information of the receiver, such as: adopting an intelligent sound box to reply; and/or uploading reply information at a preset position, and returning the reply information to the first audio terminal at the other end of the path according to the original path of the preset path, such as: and adopting a computer webpage end to reply.
In another embodiment, before the step of acquiring the reply message by the second terminal, the method further includes: and the first audio terminal sends successful prompt information and/or waits for the duration of replying information through voice broadcasting information. Specifically, the message sending success prompt message and/or the message waiting time length can be fed back through the second terminal, and if the second terminal receives the message sent by the first terminal, the message is fed back to send the success prompt message to the first terminal; and if the number of the messages to be replied acquired by the second terminal is large, feeding back the waiting duration of the messages to be replied to the first terminal according to the sequence of the messages to be replied and the average replying speed.
Step S104: and the first audio terminal acquires the target object information and executes corresponding operation according to the acquisition result of the target object information.
Specifically, according to the result of obtaining the target object information, corresponding operations are executed, including: if the target object information is acquired, the reply information is broadcasted in a voice mode; and if the target object information is not acquired, caching the reply information. The target object information is automatically collected and stored when the target object sends voice information through the first terminal, and the target object information comprises at least one of voiceprint features, facial features and iris features of the target object; and the first audio terminal compares the acquired object information with the target object information and judges whether the acquired object information is the target object information.
Furthermore, after the cached reply information is obtained by the first terminal, the cached reply information is automatically broadcasted; optionally, after the preset time, the cached reply message may be notified in other alternative ways, such as: short message notification, application notification, etc.
According to the interaction method provided by the embodiment of the invention, the identity information and the voice information are sent to the second terminal through the first audio terminal, and the first audio terminal executes corresponding operation according to the acquisition result of the target object information aiming at the reply information sent by the second terminal, so that the use experience and the interaction convenience of a user are improved.
Fig. 2 is a schematic flowchart of an interaction method provided in the second embodiment of the present invention, and the interaction method provided in the present invention is applied to a terminal. As shown in fig. 2, the interaction method of the present invention may include the following steps:
step S201: the second terminal acquires the notification information and sends the notification information to the first audio terminal;
step S202: and the second terminal acquires the broadcast state of the notification information at the first audio terminal, and executes corresponding operation according to the broadcast state.
Specifically, before the notification information is sent, a sending object of the notification information is selected through the second terminal, and then the notification information is sent to the first audio terminal matched with the identity information of the sending object; after the notification information is sent, the second terminal collects the broadcast state of the notification information at the first audio terminal, and if the notification information is in a non-broadcast state after the preset time, the notification information is sent in a candidate notification mode, for example: short message notification, telephone notification, application notification, etc., wherein the preset time can be preset by the system or manually set.
According to the interaction method provided by the second embodiment of the invention, the notification information is sent to the first audio terminal through the second terminal, the broadcasting state of the notification information is obtained, and the notification information is sent to the corresponding user again by adopting other notification modes aiming at the first audio terminal which does not broadcast the notification information, so that the use experience and the interaction efficiency of the user are improved.
Fig. 3 is a schematic structural diagram of a terminal according to a third embodiment of the present invention. As shown in fig. 3, the terminal of this embodiment includes: a processor 110, a memory 111 and a computer program 112 stored in said memory 111 and executable on said processor 110. The processor 110 implements the steps in the above-described embodiments of the interaction method, such as the steps S101 to S103 shown in fig. 1, when executing the computer program 112.
The terminal may include, but is not limited to, a processor 110, a memory 111. Those skilled in the art will appreciate that fig. 3 is only an example of a terminal and is not intended to be limiting and may include more or fewer components than those shown, or some components may be combined, or different components, e.g., the terminal may also include input-output devices, network access devices, buses, etc.
The Processor 110 may be a Central Processing Unit (CPU), other general purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), an off-the-shelf Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic device, discrete hardware component, etc. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The storage 111 may be an internal storage unit of the terminal, such as a hard disk or a memory of the terminal. The memory 111 may also be an external storage device of the terminal, such as a plug-in hard disk, a Smart Media Card (SMC), a Secure Digital (SD) Card, a Flash memory Card (Flash Card), and the like provided on the terminal. Further, the memory 111 may also include both an internal storage unit and an external storage device of the terminal. The memory 111 is used for storing the computer program and other programs and data required by the terminal. The memory 111 may also be used to temporarily store data that has been output or is to be output.
In the above embodiments, the descriptions of the respective embodiments have respective emphasis, and reference may be made to the related descriptions of other embodiments for parts that are not described or illustrated in a certain embodiment.
Those of ordinary skill in the art will appreciate that the various illustrative methods and steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; such modifications and substitutions do not substantially depart from the spirit and scope of the embodiments of the present invention, and are intended to be included within the scope of the present invention.
Claims (10)
1. An interaction method applied between a first audio terminal and a second terminal is characterized by comprising the following steps:
the first audio terminal acquires identity information and voice information, and synchronously sends the identity information and the voice information to the second terminal when the voice information comprises preset keywords;
the second terminal displays the identity information, the voice information and/or text information corresponding to the voice information;
the second terminal acquires reply information and sends the reply information to the first audio terminal;
and the first audio terminal acquires target object information and executes corresponding operation according to the acquisition result of the target object information.
2. The interaction method of claim 1, wherein the identity information comprises at least one of building information, unit information, floor information, portal information.
3. The interactive method of claim 2, wherein the method for obtaining the identity information comprises:
obtaining according to the binding information; and/or
And obtaining according to the voice information.
4. The interactive method of claim 1, wherein before the step of the second terminal obtaining the reply message, further comprising: and the first audio terminal sends prompt information of successful message sending through voice broadcasting and/or waits for the duration of the reply message.
5. The interaction method according to claim 1, wherein the performing corresponding operations according to the result of obtaining the target object information comprises:
if the target object information is acquired, the reply information is broadcasted in a voice mode;
and if the target object information is not acquired, caching the reply information.
6. The interaction method of claim 5, wherein the target object information includes at least one of a voiceprint feature, a facial feature, and an iris feature of the target object.
7. The interaction method of claim 1, wherein the interaction method comprises:
the second terminal acquires notification information and sends the notification information to the first audio terminal;
and the second terminal acquires the broadcast state of the notification information at the first audio terminal, and executes corresponding operation according to the broadcast state.
8. The interactive method according to claim 7, wherein the performing corresponding operations according to the broadcast status includes:
if the notification information is in a non-broadcast state after the preset time, sending the notification information in a standby notification mode; wherein, the alternative notification mode comprises at least one of short message notification, telephone notification and application program notification.
9. A terminal comprising a memory, a processor and a computer program stored in the memory and executable on the processor, characterized in that the processor implements the steps of the interaction method according to any of claims 1 to 8 when executing the computer program.
10. A computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, carries out the steps of the interaction method according to any one of claims 1 to 8.
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Application publication date: 20220517 |