CN114496182A - Nursing home service method and system based on artificial intelligence terminal - Google Patents
Nursing home service method and system based on artificial intelligence terminal Download PDFInfo
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Abstract
The application discloses a nursing home service method and system based on an artificial intelligence terminal, wherein the method comprises the following steps: receiving the visiting nursing appointment information sent by a medical nursing visiting platform user side; sending the visiting nursing appointment information to a nursing service management terminal for triage; receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse; sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of a target nurse; the problem of the old and old people's of correlation technique intelligent system development degree of difficulty is big is solved, simultaneously, this application realizes comprehensive medical care information sharing, can provide corresponding nursing home service introduction to the patient of leaving hospital, constructs the medical care service closed loop system of new generation, has extremely strong practicality.
Description
Technical Field
The invention belongs to the technical field of medical services, and particularly relates to a nursing home service method and system based on an artificial intelligent terminal.
Background
The medical care platform acquires the corresponding user data from the cloud end through the ID of the login user, correspondingly processes the data, and displays the data in an intelligent terminal device in a classified manner; the platform integrates a large number of basic disease phenomena and common treatment methods, and a user can confirm whether the condition of the patient needs to be placed for home care service or not through diagnosis guide. Meanwhile, under the action of the platform intelligent terminal, the patient is evaluated and then the order is received, corresponding nursing services are carried out, and the safety of both patients is guaranteed.
At present, although the development of nursing home service platforms is more and more, some bugs exist. Firstly, the convenience is lacked, the old people cannot understand and operate at all, the development difficulty of an intelligent system of the old people and the uncertainty of market demand are avoided, and most of the existing platforms have complex functions; secondly, the safety is lack, as the time for developing a nursing home service project is not long, a plurality of services are not opened or completed, and key projects, operation difficulty and risk reminding cannot be achieved, for example, for the elderly patients who repeatedly go to home, the platform reminds that the patient has been placed for the 5 th time, and in order to ensure the safety, home service is not recommended, hospital returning treatment is expected, or the blood vessel of the patient is difficult to inject, a plurality of blood taking needles are recommended, and the like; thirdly, the functions are incomplete, such as how to directly connect insurance services, network connection and car appointment services and the like after a patient takes an order; or the mechanism in the aspect of nursing quality control is not fully established, and a tracking system after the service is finished is not presented. For example, evaluation and tracking after service, summary of total instances of the visiting services, list of nurses who have visited to provide services for the next time, and so on.
Disclosure of Invention
The invention overcomes the defects of the prior art, and solves the technical problems that: the nursing home service method and system based on the artificial intelligent terminal are convenient for the operation of the old user.
In order to solve the above technical problem, according to a first aspect of an embodiment of the present application, a method for a care home service based on an artificial intelligence terminal is provided, including: receiving the visiting nursing appointment information sent by the medical nursing visiting platform user side, wherein the visiting nursing appointment information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side; sending the visiting nursing appointment information to a nursing service management terminal for triage; receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse; and sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of the target nurse.
Further, the nursing home service method based on the artificial intelligence terminal comprises the following steps: receiving the input nurse identity information and the selected and opened nursing items; the nurse identity information comprises a nurse identity card, a practice certificate and a work card; judging whether the nurse identity information is matched with the selected opened nursing items; and opening the nursing items selected by the nurse when the nurse identity information is matched with the selected nursing items.
Further, the method for nursing home-visit service based on the artificial intelligent terminal comprises the following steps of sending the home-visit nursing reservation information to a nursing service management terminal for triage: when a request for viewing the medical records of the patients is sent by a nursing service management end, the nursing service management end is connected with a hospital HIS system and displays the medical record information of the viewed patients; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient; when the nursing service management end sends out a nurse request for checking and opening the reserved nursing items, the nursing service management end is connected with the HIS system of the hospital and displays the nurses with qualified operation of the reserved nursing items and the scheduling conditions of the nurses.
Further, before receiving the appointment information of the home care sent by the user side of the medical care home platform, the method for serving the care home based on the artificial intelligent terminal includes: storing the content of the nursing items, the needed medical articles and the corresponding prices to form a nursing item database; storing the name, the title, the working age, the academic calendar, the specialty and the scheduling condition of the nurse to form a nurse database; and storing the names, the functions, the prices and the use methods of various medical consumables to form a consumable database.
Further, the nursing home service method based on the artificial intelligence terminal further includes: receiving prompt information which is sent by a medical nursing home platform nursing end and is about to carry out home service; positioning a medical care visiting platform nursing end, and sending positioning information to a nursing service management end in real time; meanwhile, the insurance platform is butted, and the policy of the home service at this time takes effect; receiving a service ending prompt tone sent by a medical nursing home platform nursing end, wherein the policy of the home service is invalid two hours after the service ending time.
Further, the nursing home service method based on the artificial intelligence terminal further includes: and pushing the medical articles required by the nursing items to a nursing end of the medical nursing home platform.
Further, the nursing home service method based on the artificial intelligence terminal further includes: and receiving a vehicle appointment request sent by a medical care visiting platform nursing end, and establishing a communication link with a third-party vehicle appointment system.
According to a second aspect of the embodiments of the present application, there is provided an artificial intelligence terminal-based nursing home service system, including: a first receiving unit: receiving the visiting nursing appointment information sent by the medical nursing visiting platform user side, wherein the visiting nursing appointment information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side; a triage unit: sending the visiting nursing appointment information to a nursing service management terminal for triage; a second receiving unit: receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse; a transmission unit: and sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of the target nurse.
Further, the nursing home service system based on the artificial intelligence terminal comprises: a third receiving unit: the nursing system is used for receiving the input nurse identity information and the selected and opened nursing items; the nurse identity information comprises a nurse identity card, a practice certificate and a work card; a judging unit: the system is used for judging whether the nurse identity information is matched with the selected opened nursing items; a nursing item opening unit: and opening the nursing items selected by the nurse when the nurse identity information is matched with the selected nursing items.
Further, the nursing home service system based on the artificial intelligence terminal comprises the triage unit: a first viewing unit: the system is used for being connected with a hospital HIS system and displaying the medical record information of the checked patient when a request for checking the medical record of the patient is sent by a nursing service management end; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient; a second viewing unit: and the nursing service management terminal is used for connecting with the hospital HIS system when sending a nurse request for checking and opening the reserved nursing items, and displaying the nurses with qualified operation of the reserved nursing items and the scheduling conditions of the nurses.
Compared with the prior art, the application has the following beneficial effects:
1. the application relates to a nursing home service method and system based on an artificial intelligence terminal, wherein the method comprises the following steps: receiving the visiting nursing appointment information sent by the medical nursing visiting platform user side, wherein the visiting nursing appointment information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side; sending the visiting nursing appointment information to a nursing service management terminal for triage; receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse; sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of a target nurse; the problem of the old and old people's of correlation technique the intelligent system development degree of difficulty is big is solved, simultaneously, this application realizes comprehensive medical care information sharing, can provide corresponding nursing service introduction of going to the hospital to the patient that is discharged, founds the medical care service closed loop system of new generation, has extremely strong practicality.
2. All-round aassessment can be done to patient's the state of an illness to the nurse personnel who this application nursing administrator and meet an order to guarantee that nursing administrator can with the nurse's dispatch order that the patient reservation project matches most, also guarantee that the nurse accomplishes "having the number in the heart" to patient's the state of an illness before going to the home service.
3. The nurse can be tracked and positioned according to the travel distance during the attendance service, the backstage monitoring of a nursing manager is ensured, and the safety of the nurse is also ensured.
4. Other intelligent terminal are compared to this application, and the artificial intelligence robot of this application uses pronunciation, response interaction completely, and old man or family members start usable, and whole intelligence, friendly support mandarin, english, cantonese etc. simultaneously, and the old user of being convenient for uses.
Drawings
The present application is described in further detail below with reference to the accompanying drawings;
fig. 1 is a schematic flowchart of a care home service method based on an artificial intelligence terminal according to an embodiment of the present application;
FIG. 2 is a flow chart of nurse authentication provided by an embodiment of the present application;
FIG. 3 is a flow chart of triage of a care service management site provided by an embodiment of the present application;
fig. 4 is a schematic structural diagram of a nursing home service system based on an artificial intelligence terminal according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments; all other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and claims of this application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the application described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
It will be understood that when an element such as a layer, film, region, or substrate is referred to as being "on" another element, it can be directly on the other element or intervening elements may also be present. Also, in the specification and claims, when an element is described as being "connected" to another element, the element may be "directly connected" to the other element or "connected" to the other element through a third element.
The present application is described below with reference to preferred implementation steps, and fig. 1 is a schematic flowchart of a care visiting service method based on an artificial intelligence terminal provided in an embodiment of the present application, and as shown in fig. 1, the method includes the following steps:
step S101, receiving the visiting nursing reservation information sent by the medical nursing visiting platform user side, wherein the visiting nursing reservation information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side;
step S102, sending the visiting nursing appointment information to a nursing service management terminal for triage;
step S103, receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse;
and step S104, sending an order distribution notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of the target nurse.
In summary, in the nursing home service method based on the artificial intelligence terminal provided by this embodiment, a user sends home care appointment information through a nursing service management terminal, where the nursing service management terminal includes a mobile terminal and an artificial intelligence robot end, and by taking the example that the user logs in through the artificial intelligence robot end as an example, the user logs in to a medical care home platform through the artificial intelligence robot end, and obtains basic information of a person to which the current robot is bound through a robot ID; the robot screen displays the relevant content of the home service, the patient or the family selects the item to be reserved in a touch or voice mode, the medical care home platform searches the corresponding nursing item in the nursing item database, and sends the content of the nursing item, the needed medical article and the corresponding price to the artificial intelligent robot end, the robot screen displays the corresponding item, the total cost of the home service nursing item and each list, the font can be intelligently amplified, the operation of the old or the handicapped is convenient, the patient or the family clicks the item to be reserved by searching, the physical condition, the contact address, the contact mode and the reservation time of the patient are recorded in a voice or touch mode, after the work is finished, the platform pops up a window to confirm the patient or the family, and clicks a 'home reservation' button to be directly activated to enter a reservation page to start reservation after the confirmation, the medical care platform receives the visiting care appointment information sent by a medical care visiting platform user side, the medical care platform sends the visiting care appointment information to a care service management end, a care manager receives the visiting care appointment information through the care service management end, after triage of the care manager, a triage result containing a target nurse is sent to the medical care platform, and the medical care platform sends an order distribution notice generated based on the visiting care appointment information to the medical care visiting platform care end of the target nurse; after the nursing manager and the visiting nurse confirm the order, the user side of the medical nursing visiting platform can display the qualification condition (title, working years, academic calendar, specialty specialties and the like) of the order receiving nurse, the patient or the family member confirms to receive the attendance of the nurse, and the payment is immediately completed through the platform.
The problem that the development difficulty of intelligent systems of middle-aged and elderly people is high in the related technology is solved, in the embodiment, the artificial intelligent robot completely uses voice and induction interaction, the old people or family members can start the robot, the whole process is intelligent and friendly, and meanwhile, mandarin, English, cantonese and the like are supported, so that the robot is convenient for users who are inconvenient to use; meanwhile, the embodiment realizes comprehensive medical care information sharing, can provide corresponding nursing home service introduction for discharged patients, constructs a new generation of medical care service closed-loop system, and has extremely strong practicability.
Alternatively, as shown in fig. 2, fig. 2 is a nurse authentication flowchart, including the following steps: s201, receiving input nurse identity information and selected and opened nursing items; the nurse identity information comprises a nurse identity card, a practice certificate and a work card; s202, judging whether the nurse identity information is matched with the selected opened nursing items; s203, when the nurse identity information is matched with the selected opened nursing items, the nursing items selected by the nurse are opened.
Specifically, before a nurse receives an order, the nurse registers and logs in through a medical care visiting platform nursing end, if a login user does not pass the audit of the nurse, the login user is in a visitor mode by default, and only the current information of the nurse can be checked; the method comprises the following steps that a nurse uploads picture information such as an identity card, a license card, a working card and the like of the nurse for auditing through a medical nursing home platform, one-time uploading of multiple pictures is supported, and after the platform auditing is passed, a nursing item to be opened and a home internal nursing home service member file are selected for setting; and when the nurse identity information is matched with the selected opened nursing items, opening the nursing items selected by the nurse, otherwise, not opening the nursing items.
Optionally, as shown in fig. 3, the flow chart of triage at a care service management end of fig. 3, where sending the appointment information of the outpatient care to the care service management end for triage includes: s301, when a request for viewing the medical record of the patient is sent by a nursing service management end, the nursing service management end is connected with a hospital HIS system and displays the medical record information of the viewed patient; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient; and S302, when the nursing service management terminal sends a nurse request for checking and opening the reserved nursing item, the nursing service management terminal is connected with a hospital HIS system and displays the nurse with qualified operation of the reserved nursing item and the scheduling condition of the nurse.
Specifically, a nursing manager receives and checks the visiting nursing reservation information through a nursing service management end, the nursing manager clicks the name, the hospitalization number or the identification number of the patient in an intelligent voice or touch mode, and a medical nursing visiting platform receives a patient medical record checking request sent by the nursing service management end, is connected with a hospital HIS (medical imaging system) and displays the medical record information of the checked patient; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient; the hospitalization information includes: hospitalized departments, attending physicians or professors, patient treatment regimens, days of hospitalization, surgical procedures, etc.; the discharge information includes: the conditions of the patient after discharge, such as taking medicine with the tube, carrying a stomach tube, a urinary catheter, a PICC (peripherally inserted central catheter) pipeline, an infusion port, a wound drainage tube, a wound and the like, and other information of the patient, such as a telephone number, a residential address, whether to receive a door-to-door service in the past and the like; after the nursing administrator knows the reservation condition of patient, nursing administrator says the nursing project that the patient ordered through intelligent pronunciation, and medical care platform of going to the home looks for the nurse personnel who opens this project in nurse database and carries out the listing and present, and the pull-down list of secondary says with intelligent pronunciation: "please show the scheduling condition of the current nurse", the nursing manager can know the rest condition of the nurse and the nurse on duty immediately, so as to determine the selection of the nurse on duty and send the selection to the medical care on duty platform; if the evaluation, order receiving, order dispatching and the like happen on weekends, the platform automatically sends the order to the manager on duty on the day, and the manager is informed of timely processing through short messages and voice.
Furthermore, after the target nurse receives the order dispatching notification through the medical care visiting platform nursing end, the platform can also be connected with a hospital HIS system through the sent request for checking the medical history of the patient, and the medical history information of the checked patient is displayed; the patient can also be directly dialed on the platform, the order is clicked after the patient is clearly known, and after the order is received by the target nurse, the nursing manager sends the visiting service address and the contact telephone of the patient to the mobile phone of the order receiving nurse, so that the nurse can conveniently contact the patient at any time and visit service is carried out at the specific time determined by the two parties; all-round aassessment can be done to the state of an illness of patient to the nurse personnel of this embodiment nursing manager and order receiving to guarantee that nursing manager can dispatch the order with the nurse that the patient reservation project matches most, also guarantee that nurse accomplishes "having the number in mind" to the state of an illness of patient before going to the home service.
Optionally, in an artificial intelligence terminal-based nursing home service method provided in an embodiment of the present application, before receiving home care appointment information sent by a medical care home platform user side, the method includes: storing the content of the nursing items, the needed medical articles and the corresponding prices to form a nursing item database; storing the name, the title, the working age, the academic calendar, the specialty and the scheduling condition of the nurse to form a nurse database; and storing the names, the functions, the prices and the use methods of various medical consumables to form a consumable database.
Optionally, in an implementation of the present application, a method for providing a home care service based on an artificial intelligence terminal includes: receiving prompt information which is sent by a medical nursing home platform nursing end and is about to carry out home service; positioning a medical care visiting platform nursing end, and sending positioning information to a nursing service management end in real time; meanwhile, the insurance platform is butted, and the policy of the home service at this time takes effect; receiving a service ending prompt tone sent by a medical nursing home platform nursing end, wherein the policy of the home service is invalid two hours after the service ending time.
Specifically, when the target nurse starts the visiting service, the target nurse positions the nursing end of the medical nursing visiting platform through prompt information which is sent by the nursing end of the medical nursing visiting platform and is about to visit the service, and sends the positioning information to the nursing service management end in real time; the nursing service management end can present the visiting condition of the target nurse, such as 'on the way, in the evaluation, in the operation and completed', so that the quality control of a nursing manager is facilitated; in the process of visiting the service by the target nurse, the problem needs to be solved, the target nurse immediately carries out voice docking on background personnel, and a problem solution is consulted; the project charge that needs to increase in the operation process, nurse's pronunciation say the project or the consumptive material of operation, and the platform is intelligent matching at once in the consumptive material database to go out the payment sign indicating number simultaneously, let the patient on-the-spot sweep sign indicating number payment.
Further, the medical care visiting platform receives prompt information which is sent by a nursing end of the medical care visiting platform and is about to carry out visiting service, the medical care visiting platform is in butt joint with the insurance platform, and a policy for starting the visiting service is effective; after the medical care upper door platform receives the prompt information of ending the service, which is sent by the medical care upper door platform nursing end, the medical care upper door platform reminds people to check and bring personal belongings together by voice, and cleans and takes away medical waste; the insurance policy of the home service is invalid at the time of two hours after the prompt message of the service is finished, and the nurse is ensured to safely return to the hospital or home.
Further, after the platform serves for 24 hours, a short message is sent to remind a nursing manager, a call is made to a patient who visits the home service in time, the satisfaction degree of the patient or family members to the service is known, evaluation is given in time, and therefore improvement of later work is facilitated;
further, when the nursing manager needs to declare the nursing service fee to the hospital, the "nurse list of visiting services in month 6" is spoken or entered with voice intelligence: the intelligent system of the platform automatically generates financial statements in 6 months, and displays the nurse information of the home service: including the reward that job number, name, ward, job title and service produced, the report form can directly report to financial affairs and carry out the granting of reward, and the nursing service pipe of being convenient for is to nurse the comprehensive management of nurse.
Optionally, in an implementation of the present application, a method for providing a home care service based on an artificial intelligence terminal includes: pushing medical articles required by the nursing item to a nursing end of a medical nursing home platform; after the medical care visiting platform sends an order distribution notice generated based on the visiting care appointment information to a medical care visiting platform nursing end of a target nurse, general articles, medical articles, special articles, visiting informed consent, an evaluation table, completed health education, related attention and the like which need to be prepared by the appointed nursing care item can be searched from a nursing item database according to the appointed nursing item to carry out information push so as to prevent the target nurse from missing.
Optionally, in an implementation of the present application, a method for providing a home care service based on an artificial intelligence terminal includes: receiving a vehicle appointment request sent by a medical care home platform nursing end, and establishing a communication link with a third party vehicle appointment system; specifically, after the target nurse receives the order, if the network appointment system needs to be ordered, a communication link is established with the third-party appointment system through the medical care visiting platform to make an appointment.
Fig. 4 is a schematic structural diagram of a care home service system based on an artificial intelligence terminal according to an embodiment of the present application, and as shown in fig. 4, the system includes:
the first receiving unit 10: receiving the visiting nursing appointment information sent by the medical nursing visiting platform user side, wherein the visiting nursing appointment information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side;
the triage unit 20: sending the visiting nursing appointment information to a nursing service management terminal for triage;
the second receiving unit 30: receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse;
the transmission unit 40: and sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of the target nurse.
The nursing home service system based on the artificial intelligence terminal provided by the embodiment of the application receives the home nursing reservation information sent by the medical nursing home platform user side through the first receiving unit 10, and the home nursing reservation information includes: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side; the triage unit 20 sends the outpatient nursing reservation information to the nursing service management terminal for triage; receiving a triage result of the nursing service management end through the second receiving unit 30, wherein the triage result comprises the determined target nurse; sending an order dispatch notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of a target nurse through a sending unit 40; according to the nursing home service system based on the artificial intelligent terminal, a user sends home nursing reservation information through the nursing service management terminal, the nursing service management terminal comprises the mobile terminal and the artificial intelligent robot end, the problem that the development difficulty of the intelligent system of middle-aged and elderly people in the related technology is high is solved, in the embodiment, the artificial intelligent robot completely uses voice and induction interaction, the old people or family members can start the machine, the whole process is intelligent and friendly, and meanwhile, the system supports mandarin, English, cantonese and the like, and is convenient for the inconvenient user to use; meanwhile, the embodiment realizes comprehensive medical care information sharing, can provide corresponding nursing home service introduction for discharged patients, constructs a new generation of medical care service closed-loop system, and has extremely strong practicability.
Optionally, in an access-to-nursing service system based on an artificial intelligence terminal provided in an embodiment of the present application, the system includes: a third receiving unit: the nursing system is used for receiving the input nurse identity information and the selected nursing items; the nurse identity information comprises a nurse identity card, a practice certificate and a work card; a judging unit: the nurse identification information is used for judging whether the nurse identification information is matched with the selected opened nursing items; a nursing item opening unit: when the nurse identity information is matched with the selected opened nursing item, opening the nursing item selected by the nurse; specifically, before a nurse receives an order, the nurse registers and logs in through a medical care visiting platform nursing end, if a login user does not pass the audit of the nurse, the login user is in a visitor mode by default, and only the current information of the nurse can be checked; the method comprises the following steps that a nurse uploads picture information such as an identity card, a license card, a working card and the like of the nurse for auditing through a medical nursing home platform, one-time uploading of multiple pictures is supported, and after the platform auditing is passed, a nursing item to be opened and a home internal nursing home service member file are selected for setting; and when the nurse identity information is matched with the selected opened nursing items, opening the nursing items selected by the nurse, otherwise, not opening the nursing items.
Optionally, in an artificial intelligence terminal-based nursing home service system provided in an embodiment of the present application, the triage unit includes: the first viewing unit: the system is used for being connected with a hospital HIS system and displaying the medical record information of the checked patient when a request for checking the medical record of the patient is sent by a nursing service management end; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient; a second viewing unit: and the nursing service management terminal is used for connecting with the hospital HIS system when sending a nurse request for checking and opening the reserved nursing items, and displaying the nurses with qualified operation of the reserved nursing items and the scheduling conditions of the nurses.
Specifically, a nursing manager and a target nurse respectively receive and check the visiting nursing reservation information through a nursing service management end and a medical nursing visiting platform nursing end, the nursing manager clicks the name, the hospitalization number or the identification number of a patient in an intelligent voice or touch mode, and the medical nursing visiting platform receives a patient medical record checking request sent by the nursing service management end, is connected with a hospital HIS (medical expert system) and displays medical record information of the checked patient; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient; the hospitalization information includes: hospitalized departments, attending physicians or professors, patient treatment regimens, days of hospitalization, surgical procedures, etc.; the discharge information includes: the conditions of the patient after discharge, such as taking medicine with the tube, carrying a stomach tube, a urinary catheter, a PICC (peripherally inserted central catheter) pipeline, an infusion port, a wound drainage tube, a wound and the like, and other information of the patient, such as a telephone number, a residential address, whether to receive a door-to-door service in the past and the like; after the nursing administrator knows the reservation condition of patient, nursing administrator says the nursing project that the patient ordered through intelligent pronunciation, and medical care platform of going to the home looks for the nurse personnel who opens this project in nurse database and carries out the listing and present, and the pull-down list of secondary says with intelligent pronunciation: "please show the scheduling condition of the current nurse", the nursing manager can know the rest condition of the nurse and the nurse on duty immediately, so as to determine the selection of the nurse on duty and send the selection to the medical care on duty platform; if the evaluation, order receiving, order dispatching and the like happen on weekends, the platform automatically sends the orders to the manager on duty on the same day, and the manager is informed of timely processing through short messages and voices.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present application is not limited by the order of acts described, as some steps may occur in other orders or concurrently depending on the application. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required in this application.
In the foregoing embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus may be implemented in other manners. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one type of division of logical functions, and there may be other divisions when actually implementing, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not implemented. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be an electric or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or a part of or all or part of the technical solution contributing to the prior art may be embodied in a software product stored in a storage medium, and include several instructions for causing a computer device (which may be a personal computer, a mobile terminal, a server, or a network device) to execute all or part of the steps of the method described in the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Finally, it should be noted that: the above embodiments are only used for illustrating the technical solutions of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.
Claims (10)
1. A nursing home service method based on an artificial intelligence terminal is characterized by comprising the following steps:
receiving the visiting nursing reservation information sent by a medical nursing visiting platform user side, wherein the visiting nursing reservation information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side;
sending the visiting nursing appointment information to a nursing service management terminal for triage;
receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse;
and sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of the target nurse.
2. The artificial intelligence terminal-based nursing door-to-door service method according to claim 1, comprising:
receiving the input nurse identity information and the selected and opened nursing items; the nurse identity information comprises a nurse identity card, a practice certificate and a work card;
judging whether the nurse identity information is matched with the selected opened nursing items;
and opening the nursing items selected by the nurse when the nurse identity information is matched with the selected nursing items.
3. The nursing home service method based on the artificial intelligence terminal as claimed in claim 1, wherein the sending the home nursing reservation information to the nursing service management terminal for triage includes:
when a request for viewing the medical records of the patients is sent by a nursing service management end, the nursing service management end is connected with a hospital HIS system and displays the medical record information of the viewed patients; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient;
when the nursing service management end sends out a nurse request for checking and opening the reserved nursing items, the nursing service management end is connected with the HIS system of the hospital and displays the nurses with qualified operation of the reserved nursing items and the scheduling conditions of the nurses.
4. The method for nursing home service based on artificial intelligence terminal as claimed in claim 1, wherein before receiving the home nursing appointment information sent from the medical nursing home platform user side, the method comprises:
storing the content of the nursing items, the needed medical articles and the corresponding prices to form a nursing item database;
storing the name, the title, the working age, the academic calendar, the specialty and the scheduling condition of the nurse to form a nurse database;
and storing the names, the functions, the prices and the use methods of various medical consumables to form a consumable database.
5. The artificial intelligence terminal-based nursing home service method according to claim 1, comprising:
receiving prompt information which is sent by a medical nursing home platform nursing end and is about to carry out home service;
positioning a medical care visiting platform nursing end, and sending positioning information to a nursing service management end in real time; meanwhile, the insurance platform is butted, and the policy of the home service at this time takes effect;
receiving a service ending prompt tone sent by a medical nursing home platform nursing end, wherein the policy of the home service is invalid two hours after the service ending time.
6. The artificial intelligence terminal-based nursing home service method according to claim 1, comprising:
and pushing the medical articles required by the nursing items to a nursing end of the medical nursing home platform.
7. The artificial intelligence terminal-based nursing home service method according to claim 1, comprising:
and receiving a vehicle appointment request sent by a medical care visiting platform nursing end, and establishing a communication link with a third-party vehicle appointment system.
8. The utility model provides a nursing service system of going to the door based on artificial intelligence terminal which characterized in that includes:
a first receiving unit: receiving the visiting nursing appointment information sent by the medical nursing visiting platform user side, wherein the visiting nursing appointment information comprises: basic information, physical conditions, appointed nursing items, contact addresses, contact ways and appointed time of a patient bound by a current user side;
a triage unit: sending the visiting nursing appointment information to a nursing service management terminal for triage;
a second receiving unit: receiving a triage result of a nursing service management terminal, wherein the triage result comprises the determined target nurse;
a transmission unit: and sending an order dispatching notice generated based on the visiting nursing reservation information to a medical nursing visiting platform nursing end of the target nurse.
9. The artificial intelligence terminal-based nursing home service system according to claim 8, comprising:
a third receiving unit: the nursing system is used for receiving the input nurse identity information and the selected and opened nursing items; the nurse identity information comprises a nurse identity card, a practice certificate and a work card;
a judging unit: the system is used for judging whether the nurse identity information is matched with the selected opened nursing items;
a nursing item opening unit: and opening the nursing items selected by the nurse when the nurse identity information is matched with the selected nursing items.
10. The artificial intelligence terminal based nursing home service system according to claim 8, wherein the triage unit comprises:
a first viewing unit: the system is used for being connected with a hospital HIS system and displaying the medical record information of the checked patient when a request for checking the medical record of the patient is sent by a nursing service management end; the medical record information includes: the panoramic medical record, the hospitalization information and the discharge information of the patient;
a second viewing unit: and the nursing service management terminal is used for connecting with the hospital HIS system when sending a nurse request for checking and opening the reserved nursing items, and displaying the nurses with qualified operation of the reserved nursing items and the scheduling conditions of the nurses.
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