CN114462733A - Order processing method and device based on order management platform and order management platform - Google Patents
Order processing method and device based on order management platform and order management platform Download PDFInfo
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- CN114462733A CN114462733A CN202011238114.1A CN202011238114A CN114462733A CN 114462733 A CN114462733 A CN 114462733A CN 202011238114 A CN202011238114 A CN 202011238114A CN 114462733 A CN114462733 A CN 114462733A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Abstract
The application relates to an order processing method and device based on an order management platform, the order management platform and a storage medium. The method comprises the following steps: responding to the order acquisition event, extracting an electronic commerce system identification carried in the order acquisition event, sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identification, receiving order data fed back by the electronic commerce system to obtain a to-be-processed order, sending the order data corresponding to the to-be-processed order to a related logistics system, receiving logistics information fed back by the logistics system, and updating the order data according to the logistics data. Order data interaction among different platforms is communicated through the order management platform, order processing speed is increased, and order processing accuracy is improved.
Description
Technical Field
The present application relates to the field of data processing technologies, and in particular, to an order processing method and apparatus based on an order management platform, and a storage medium.
Background
With the rise of various social platforms, two types of e-commerce businesses which take various social platforms as carriers are promoted.
The second category of e-commerce merchants are merchants which take the social platform as an e-commerce system, provide transaction interfaces for users of the social platform, and enable the users to complete transactions with the users through ordering by the social platform.
For a merchant, the order of the electronic commerce system needs to be delivered in time, and logistics information corresponding to the order is uploaded to the electronic commerce system. Some e-commerce systems may set processing timeliness to standardize e two types of e-commerce merchants. The user needs to log in each electronic commerce system repeatedly to obtain and process orders and the like, and due to the fact that the daily order quantity is large, the order processing efficiency is low, and mistakes are prone to occur.
Disclosure of Invention
In view of the foregoing, it is desirable to provide an order processing method and apparatus based on an order management platform, and a storage medium, which can improve the efficiency and accuracy of order processing.
An order processing method based on an order management platform comprises the following steps:
responding to the order acquisition event, and extracting an electronic commerce system identifier carried in the order acquisition event;
sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier;
receiving order data fed back by an electronic commerce system to obtain an order to be processed;
sending order data corresponding to the order to be processed to an associated logistics system;
and receiving logistics information fed back by the logistics system, and updating order data according to the logistics data.
In one embodiment, receiving feedback data from the e-commerce system, and obtaining the pending order comprises:
receiving order data fed back by an electronic commerce system, and pushing the order data to an order display interface;
and determining the order to be processed in response to the selection operation of the order data triggered on the order display interface.
In one embodiment, before the step of extracting the e-commerce system identifier carried in the order acquisition event in response to the order acquisition event, the method further includes:
receiving authorization information of the electronic commerce system, wherein the authorization information is information which is sent to an order management platform corresponding to an order management platform identifier after the electronic commerce system receives an authorization request carrying a user identifier and the order management platform identifier;
and combining the authorization information with preset parameters, and encrypting a combination result to create a data acquisition request interface with the electronic commerce system.
In one embodiment, after receiving the order data fed back by the e-commerce system, the method further includes:
traversing order data, and identifying repeated orders with the same receiving information and the same article information in the order data;
marking and pushing the repeat order.
In one embodiment, after receiving logistics information fed back by the logistics system and updating order data according to the logistics data, the method further includes:
extracting a logistics list number in the streaming data;
and returning the logistics order number to the electronic commerce system corresponding to the order data.
In one embodiment, the method further comprises:
receiving an order sign-off failure push message fed back by the logistics system;
marking the order corresponding to the push message with the order sign-in failure as an abnormal part;
extracting the sign-off failure reason in the order sign-off failure push message;
and marking the exception type corresponding to the exception according to the reason of the failure in signing.
In one embodiment, the method further comprises
When an abnormal piece exists, searching an abnormal order processing rule corresponding to the abnormal type according to the abnormal type of the abnormal piece;
and triggering an abnormal piece processing flow corresponding to the abnormal order processing rule.
An order processing device based on an order management platform comprises:
the event response module is used for responding to the order acquisition event and extracting the electronic commerce system identification carried in the order acquisition event;
the request sending module is used for sending an order obtaining request to the electronic commerce system corresponding to the electronic commerce system identifier;
the data receiving module is used for receiving order data fed back by the electronic commerce system to obtain an order to be processed;
the data transmission module is used for transmitting the order data corresponding to the to-be-processed order to the associated logistics system;
and the data updating module is used for receiving logistics information fed back by the logistics system and updating order data according to the logistics data.
An order management platform comprising a memory and a processor, the memory storing a computer program, the processor implementing the following steps when executing the computer program:
responding to the order acquisition event, and extracting an electronic commerce system identifier carried in the order acquisition event;
sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier;
receiving order data fed back by an electronic commerce system to obtain an order to be processed;
sending order data corresponding to the order to be processed to an associated logistics system;
and receiving logistics information fed back by the logistics system, and updating order data according to the logistics data.
A computer-readable storage medium, on which a computer program is stored which, when executed by a processor, carries out the steps of:
responding to the order acquisition event, and extracting an electronic commerce system identifier carried in the order acquisition event;
sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier;
receiving order data fed back by an electronic commerce system to obtain an order to be processed;
sending order data corresponding to the order to be processed to an associated logistics system;
and receiving logistics information fed back by the logistics system, and updating order data according to the logistics data.
The order processing method, the order processing device, the order management platform and the storage medium based on the order management platform are characterized in that the order management platform responds to the order acquisition event, extracts an electronic commerce system identifier carried in the order acquisition event, is convenient to determine a currently required electronic commerce system from a plurality of electronic commerce systems which are connected in a butt joint mode, realizes interaction with the electronic commerce system by sending an order acquisition request to the electronic commerce system corresponding to the electronic commerce system identifier, obtains an order to be processed by receiving order data fed back by the electronic commerce system through the order management platform, sends the order data corresponding to the order to be processed to a related logistics system, receives logistics information fed back by the logistics system, updates the order data according to the logistics data, realizes interaction with the logistics system, and gets through the order management platform order data interaction between the electronic commerce systems and the logistics system, the account number does not need to be switched to log in each system as if the account number is switched, the order processing speed is accelerated, the order data are directly interacted, the repeated error and the omission of the data are avoided, and the order processing accuracy is improved.
Drawings
FIG. 1 is a diagram of an application environment of an order processing method based on an order management platform according to an embodiment;
FIG. 2 is a flow diagram illustrating an order processing method based on an order management platform according to an embodiment;
FIG. 3 is a flow chart illustrating an order processing method based on an order management platform according to another embodiment;
FIG. 4 is a flowchart illustrating an order processing method based on an order management platform according to yet another embodiment;
FIG. 5 is a flow chart illustrating an order processing method based on an order management platform according to another embodiment;
FIG. 6 is a flowchart illustrating an order processing method based on an order management platform according to yet another embodiment;
FIG. 7 is a block diagram of an order processing apparatus based on an order management platform according to an embodiment;
FIG. 8 is a block diagram that illustrates the internal structure of the order management platform in one embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The order processing method based on the order management platform can be applied to the application environment shown in fig. 1. The order management platform 102 communicates with the e-commerce system 104 and the logistics system 106 via a network. The order management platform responds to the order acquisition event, extracts an electronic commerce system identifier carried in the order acquisition event, sends an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier, so that a user can realize interaction with the electronic commerce system through the order management platform, obtains an order to be processed by receiving order data fed back by the electronic commerce system, sends the order data corresponding to the order to be processed to an associated logistics system, receives logistics information fed back by the logistics system, updates the order data according to the logistics data, and feeds back the updated order data to the electronic commerce system 104. The order management platform 102, the e-commerce system 104, and the logistics system 106 may be terminals, servers, or a combination of terminals and servers, where the terminals may be, but are not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices, and the server 104 may be implemented by an independent server or a server cluster formed by multiple servers.
In one embodiment, as shown in fig. 2, an order processing method based on an order management platform is provided, which is described by taking the example that the method is applied to the order management platform in fig. 1, and includes the following steps:
The order management platform is a platform for interfacing one or more electronic commerce systems and realizing unified management of orders on the electronic commerce systems. An e-commerce system may be a social platform with a multitude of user bases that can support transactions between multiple users, such as a fast-hand, trembling, headline, etc. platform. The order management platform can access order data of the user on the electronic commerce system based on user authorization, and obtain order information of the user on the electronic commerce system.
Specifically, the user on the order management platform refers to the merchant identified as the "seller" in the e-commerce system. A merchant refers to a user who offers and sells items, corresponding to a "buyer" who purchases an item in an electronic commerce system. It will be appreciated that the seller and buyer are only concerned with the ownership transfer object for the item, such as the seller of item A, but may also be the buyer of item B. For convenience of description, in the following embodiments, a user on the order management platform is referred to as a merchant.
The order acquisition event refers to a trigger event that the order management platform requests order data from the electronic commerce system. For example, the order obtaining event may be an event triggered by the order management platform in response to a user's triggering operation on a specified page or a specified control, or may be an event triggered at a specified time or under a specified condition based on preconfigured policy data. The designated time may be a predetermined time point, for example, 20:00 per day. The specified condition satisfies, for example, a set preset condition.
And the order management platform responds to the order acquisition event and extracts the electronic commerce system identification carried in the order acquisition event. In an embodiment, the same merchant can realize the interface of a plurality of electronic commerce systems through the order management platform. The plurality of electronic commerce systems which are butted do not interfere with each other, and corresponding order data can be obtained from the electronic commerce system corresponding to the interface through different interfaces.
In order to avoid distinguishing a plurality of electronic commerce systems, the order acquisition event carries a corresponding electronic commerce system identifier, and the electronic commerce system identifier is used for distinguishing different electronic commerce systems.
And step 204, sending an order acquisition request to the electronic commerce system corresponding to the electronic commerce system identifier.
The order acquisition request refers to a data acquisition request sent to an electronic commerce system represented by the electronic commerce system identifier based on the electronic commerce system identifier in the order acquisition event. In an embodiment, the request data corresponding to the order obtaining request may be unprocessed orders or may be all orders. The unprocessed orders refer to orders in which the buyer and the seller have already reached a purchase agreement about the specified item, the merchant has not yet shipped the item and uploaded logistics information, and all orders comprise a set of processed orders and unprocessed orders of the merchant on the e-commerce platform.
In an embodiment, when the request data corresponding to the order obtaining request is an unprocessed order, the electronic commerce platform filters the order based on the order obtaining request, and feeds back the unprocessed order to the order management platform.
And when the request data corresponding to the order acquisition request is all orders, the electronic commerce platform feeds back all orders of the merchant to the order management platform based on the order acquisition request, and the order management platform screens all orders to obtain unprocessed orders. That is, the screening of unprocessed orders in the orders can be implemented on an electronic commerce platform or an order management platform.
In an embodiment, it may be specifically determined which processing procedure is executed to implement the screening according to the configured flag bit parameters, for example, when the flag bit is the first flag bit, the order data is obtained by obtaining order obtaining requests of all orders, and when the flag bit is the second flag bit, the order data is obtained by obtaining order obtaining requests of unprocessed orders. The first flag bit may be 1, and the second flag bit may be 0.
In one embodiment, the default flag bit is a first flag bit, and after the order data is acquired for the first time, the flag bit is automatically set to a second flag bit, so that the order data acquired for the first time is all current order data, and in the subsequent acquisition process, unprocessed incremental data is acquired, so that the unified and centralized management of all orders of the merchant on the e-commerce platform by the order management platform is realized.
In an embodiment, the pending order may be an order that requires shipping processing. The order data fed back by the electronic commerce system corresponds to the request data of the order acquisition request. And when the request data of the order acquisition request is all order data, the order management system is used for realizing the screening of the order to obtain the order to be processed. Specifically, the e-commerce system tags each order with a corresponding status label based on the status of the respective order, the status label including tape without limitation to pending payment, pending shipment, pending receipt, and the like. And the order management system screens out the orders to be processed according to the state tags carried by the orders. For example, the status label is screened out for the order to be shipped, and the screened order is the order to be processed.
And step 208, sending the order data corresponding to the to-be-processed order to the associated logistics system.
The logistics system is a management system of a logistics enterprise which is signed with a cooperative relationship, the order management platform and the logistics system are in a relationship in advance, the logistics system can configure information such as a corresponding logistics order number for order data sent by the order management system, and the logistics transportation service of an article corresponding to the order data is undertaken based on the configured information such as the logistics order number.
The order data corresponding to the to-be-processed order includes, but is not limited to, necessary information in the logistics transportation process, such as recipient information, sender information, and article information.
After the order management platform determines the order to be processed, the order management platform directly sends the order data corresponding to the order to be processed to the associated logistics system based on the pre-configured data processing flow. Specifically, the order management platform sends order data corresponding to the to-be-processed order to the logistics system through an interface based on a pre-configured interface connected to the logistics system. The interface connected to the logistics system can obtain access _ token through authorization, the access _ token | app _ key | method | param _ json | timesestimp | v | access _ token formats are spliced into a generation signature character string, and interface signature data is calculated according to an MD5(Message Digest MD5, information Digest Algorithm) Algorithm, so that the security of the order data in network transmission is ensured.
And step 210, receiving logistics information fed back by the logistics system, and updating order data according to the logistics data.
After receiving the order data sent by the order management platform, the logistics system configures corresponding logistics information according to the order data, wherein the logistics information includes but is not limited to bill information, transportation cost and expected required transportation time corresponding to the order data, the bill information refers to information which can be directly printed and used for being pasted on an article package, and the bill information includes a logistics list number, recipient information, sender information, article information and the like.
After receiving the logistics information fed back by the logistics system, the order management platform extracts the logistics order number in the logistics information, updates the logistics order number into order data, and conveniently feeds back the updated order data to the electronic commerce system, so that a trading object of an article can timely and conveniently obtain the logistics information of the purchased article based on the electronic commerce system.
The order processing method based on the order management platform comprises the steps that the order management platform responds to an order acquisition event, extracts an electronic commerce system identifier carried in the order acquisition event, and is convenient to determine a currently required electronic commerce system from a plurality of electronic commerce systems which are connected in an abutting mode, the order management platform realizes interaction with the electronic commerce system by sending an order acquisition request to the electronic commerce system corresponding to the electronic commerce system identifier, obtains an order to be processed by receiving order data fed back by the electronic commerce system, sends the order data corresponding to the order to be processed to a related logistics system, receives logistics information fed back by the logistics system, updates the order data according to the logistics data, realizes interaction with the logistics system, and gets through the order management platform order data interaction between the electronic commerce systems and the logistics system, the account number does not need to be switched to log in each system as if the account number is switched, the order processing speed is accelerated, the order data are directly interacted, the repeated error and the omission of the data are avoided, and the order processing accuracy is improved.
In an embodiment, after receiving logistics information fed back by a logistics system, an order management platform extracts order information in the logistics information. The order management platform can acquire data stored in a designated position according to a pre-configured data interface and add the data to the reserved blank area, so that personalized data addition of the order information is realized.
In the embodiment, the order management system sends the order corresponding to the order to the connected printer by triggering the printing control of the display interface, so that the order corresponding to the order is printed. The printing process of the orders can be batch printing, namely, the printing of a plurality of selected orders is realized through triggering of a printing control once. The order processing speed is improved through the system bidirectional butt joint, the batch order processing and the batch printing of the order.
In one embodiment, as shown in FIG. 3, receiving feedback data from the e-commerce system to obtain a pending order includes steps 302-304.
The to-be-processed order may be a target order obtained by further screening, by the merchant, an order that needs to be shipped, wherein the further screening may be implemented by performing batch selection on the order displayed in the order display interface in a batch selection manner.
Further, the order data corresponding to each order is displayed in a list form in an order display interface, a corresponding selection control is configured for a display line of each order, a full selection control is further included in the order display interface, when the full selection control is triggered once, all orders are selected, and when the full selection control is triggered once again, the selection of all orders is cancelled. The user can select or cancel the order by clicking the selection control corresponding to each order individually, and the user can select or cancel part or all of the orders by frame selection in a mode of dragging a mouse and the like. And the order management platform marks the selected order as a to-be-processed order by responding to the selection operation of order data triggered on the order display interface. Through batch selection of the orders, batch processing of the orders is achieved, and processing speed is improved.
In one embodiment, as shown in fig. 4, before the electronic commerce system identifier carried in the order acquisition event is extracted in response to the order acquisition event, steps 402 to 404 are further included.
At step 402, authorization information for an e-commerce system is received.
The authorization information is information sent to the order management platform corresponding to the order management platform identification after the electronic commerce system receives the authorization request carrying the user identification and the order management platform identification.
The authorization request may be an authorization request sent by the user directly to the e-commerce system for the order management platform, or an authorization request sent by the user from the order management platform to the e-commerce system by logging in the order management platform. The authorization request is a request for establishing data connection with the electronic commerce system, after the electronic commerce system receives the authorization request, the electronic commerce system determines a user corresponding to the user identifier and an order management platform corresponding to the order management platform identifier, and after the user is authenticated and determined to be a registered user of the electronic commerce platform, authorization information is generated and fed back to the order management platform.
The authorization information may be access _ token, the preset parameter is an interface necessary parameter, and specifically may include app _ key, method, param _ json, timestamp, v, access _ token, and the like. The authorization information and the preset parameters are combined according to a set sequence to obtain a combined result of the authorization information and the preset parameters, for example, a generation signature character string is spliced according to an access _ token | app _ key | method | param _ json | timing | v | access _ token format, and then the combined result, such as the generation signature character string, is encrypted and calculated through a hash algorithm such as MD5 and the like to obtain interface signature data, so that a data acquisition request interface between an order management platform and an electronic commerce system is created, and the security in network transmission is ensured.
In one embodiment, as shown in fig. 5, after receiving the order data fed back by the e-commerce system, steps 502 to 504 are further included.
The receiving information comprises a receiver, a receiving address and the like, and the article information comprises an article name, an article model, an article quantity and the like. The orders with the same receiving information and the same article information are identified as repeated orders, the order management platform traverses order data, compares the receiving information and the article information of each order, identifies the repeated orders with the same receiving information and the same article information in the order data, marks the repeated orders in a mode different from a normal order, and pushes the repeated orders to an order display interface. The method comprises the steps of marking a merchant, sending a repeated order to the merchant, wherein the marking can be adding different shading colors, setting different display colors or different font formats and the like, the merchant can be reminded of paying attention when processing the order by marking and pushing the repeated order to the merchant, the situations that multiple shipments of the same order occur due to system faults and the like are avoided, when multiple repeated orders do exist, the merchant and a user can conveniently carry out further confirmation, and the complex processing processes that the order is repeatedly placed due to misoperation of the user, the goods return occurs subsequently and the like are avoided.
In one embodiment, after receiving logistics information fed back by the logistics system and updating order data according to the logistics data, the method further includes: extract the number of the flow sheet in the flow data. And returning the logistics order number to the electronic commerce system corresponding to the order data.
The logistics order number is a unique identification provided by the logistics system and corresponding to the order and used for marking the article in the logistics transportation process. The order management platform extracts the logistics order number in the flow data. And the logistics list number is transmitted back to the electronic commerce system corresponding to the order data, so that the commodity purchaser can directly log in the electronic commerce system to obtain the logistics list number corresponding to the commodity, and the logistics transportation condition of the commodity can be known in time.
In one embodiment, the method further comprises steps 602-608.
And 606, extracting the sign-in failure reason in the order sign-in failure push message.
And step 608, marking the exception type corresponding to the exception according to the reason of the failure in signing.
The logistics enterprise is responsible for the transportation and delivery of the goods and the feedback of the delivery results. When a delivery person (or a delivery robot) of a logistics enterprise cannot smoothly deliver an item to a user (i.e., an item purchaser), for example, when the user rejects the item, has an incorrect address, cannot contact the user, and the like, the reason for the failed sign-off is recorded, and the reason including the reason for the failed sign-off is fed back to the logistics system, and a push message indicating the failed sign-off of the order is generated and sent to the order management platform by the logistics system. After the order management platform receives the order sign-off failure push message fed back by the logistics system, the order corresponding to the order sign-off failure push message is marked as an abnormal part, the sign-off failure reason in the order sign-off failure push message is extracted, the abnormal type corresponding to the abnormal part is marked according to the sign-off failure reason, and the abnormal type corresponds to the sign-off failure reason. Through receiving the signing failure message fed back by the logistics system, abnormal parts in the logistics process can be automatically identified, corresponding processing can be rapidly carried out on the abnormal parts, and the processing efficiency of the abnormal parts is improved.
In one embodiment, the method further comprises: and when the abnormal piece exists, searching an abnormal order processing rule corresponding to the abnormal type according to the abnormal type of the abnormal piece. And triggering an abnormal piece processing flow corresponding to the abnormal order processing rule.
Through the pre-configured abnormal order processing rule, when the abnormal order is detected, the abnormal order processing flow corresponding to the abnormal order processing rule is triggered. By automatically triggering the abnormal part processing flow, the abnormal part is quickly responded and processed, the abnormal part is processed quickly, and the loss of merchants caused by the abnormal part is reduced.
It should be understood that, although the steps in the flowcharts related to the above embodiments are shown in sequence as indicated by the arrows, the steps are not necessarily executed in sequence as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a part of the steps in each flowchart related to the above embodiments may include multiple steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, and the order of performing the steps or stages is not necessarily sequential, but may be performed alternately or alternately with other steps or at least a part of the steps or stages in other steps.
In one embodiment, as shown in fig. 7, there is provided an order processing apparatus based on an order management platform, including: an event response module 702, a request sending module 704, a data receiving module 706, a data sending module 708, and a data updating module 710, wherein:
the event response module 702 is configured to respond to the order obtaining event, and extract an e-commerce system identifier carried in the order obtaining event.
The request sending module 704 is configured to send an order obtaining request to the electronic commerce system corresponding to the electronic commerce system identifier.
And the data receiving module 706 is configured to receive order data fed back by the electronic commerce system, so as to obtain a to-be-processed order.
The data sending module 708 is configured to send order data corresponding to the to-be-processed order to the associated logistics system.
And the data updating module 710 is configured to receive logistics information fed back by the logistics system, and update order data according to the logistics data.
In one embodiment, the data receiving module is further configured to receive order data fed back by the electronic commerce system, and push the order data to an order display interface; and determining the order to be processed in response to the selection operation of the order data triggered on the order display interface.
In one embodiment, the order processing apparatus based on the order management platform further includes an interface creation module, configured to receive authorization information of the electronic commerce system, where the authorization information is information sent to the order management platform corresponding to the order management platform identifier after the electronic commerce system receives an authorization request carrying the user identifier and the order management platform identifier; and combining the authorization information with preset parameters, and encrypting a combination result to create a data acquisition request interface with the electronic commerce system.
In one embodiment, the order processing device based on the order management platform further comprises a repeated order identification module, which is used for traversing the order data and identifying repeated orders with the same receiving information and the same article information in the order data; duplicate orders are marked and pushed.
In one embodiment, the order processing device based on the order management platform further comprises a logistics list number returning module for extracting the logistics list number in the flow data; and returning the logistics order number to the electronic commerce system corresponding to the order data.
In one embodiment, the order processing device based on the order management platform further comprises an abnormal part marking module, which is used for receiving an order signing failure push message fed back by the logistics system; marking the order corresponding to the push message with the order sign-in failure as an abnormal part; extracting a sign-off failure reason in the order sign-off failure push message; and marking the exception type corresponding to the exception according to the reason of the failure in signing.
In one embodiment, the order processing apparatus based on the order management platform further includes an abnormal piece processing module, configured to, when an abnormal piece exists, search an abnormal order processing rule corresponding to an abnormal type according to the abnormal type of the abnormal piece; and triggering an abnormal piece processing flow corresponding to the abnormal order processing rule.
The order processing device based on the order management platform responds to the order acquisition event, extracts the electronic commerce system identification carried in the order acquisition event, is convenient for determining the currently required electronic commerce system from a plurality of electronic commerce systems which are in butt joint, the order management platform realizes the interaction with the electronic commerce system by sending an order acquisition request to the electronic commerce system corresponding to the electronic commerce system identification, the order management platform obtains the order to be processed by receiving the order data fed back by the electronic commerce system, sends the order data corresponding to the order to be processed to the associated logistics system, receives the logistics information fed back by the logistics system, updates the order data according to the logistics data, realizes the interaction with the logistics system, and gets through the order management platform the order data interaction between the electronic commerce systems and the logistics system, the account number does not need to be switched to log in each system as if the account number is switched, the order processing speed is accelerated, the order data are directly interacted, the repeated error and the omission of the data are avoided, and the order processing accuracy is improved.
For specific limitations of the order processing apparatus based on the order management platform, reference may be made to the above limitations of the order processing method based on the order management platform, which are not described herein again. All or part of each module in the order processing device based on the order management platform can be realized by software, hardware and a combination thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In one embodiment, an order management platform is provided, and the order management platform may be implemented by a computer device, in an embodiment, the computer device may be a terminal, and an internal structure diagram of the computer device may be as shown in fig. 8. The computer device includes a processor, a memory, a communication interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The communication interface of the computer device is used for carrying out wired or wireless communication with an external terminal, and the wireless communication can be realized through WIFI, an operator network, NFC (near field communication) or other technologies. The computer program is executed by a processor to implement an order processing method based on an order management platform. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
It will be appreciated by those skilled in the art that the configuration shown in fig. 8 is a block diagram of only a portion of the configuration associated with the present application, and is not intended to limit the computing device to which the present application may be applied, and that a particular computing device may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In one embodiment, an order management platform is provided, comprising a memory and a processor, the memory having a computer program stored therein, the processor implementing the following steps when executing the computer program:
responding to the order acquisition event, and extracting an electronic commerce system identifier carried in the order acquisition event; sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier; receiving order data fed back by an electronic commerce system to obtain an order to be processed; sending order data corresponding to the order to be processed to an associated logistics system; and receiving logistics information fed back by the logistics system, and updating order data according to the logistics data.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
receiving order data fed back by an electronic commerce system, and pushing the order data to an order display interface; and determining the order to be processed in response to the selection operation of the order data triggered on the order display interface.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
receiving authorization information of the electronic commerce system, wherein the authorization information is information which is sent to an order management platform corresponding to an order management platform identifier after the electronic commerce system receives an authorization request carrying a user identifier and the order management platform identifier; and combining the authorization information with preset parameters, and encrypting a combination result to create a data acquisition request interface with the electronic commerce system.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
traversing order data, and identifying repeated orders with the same receiving information and the same article information in the order data; marking and pushing the repeat order.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
extracting a logistics list number in the streaming data; and returning the logistics order number to the electronic commerce system corresponding to the order data.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
receiving an order sign-off failure push message fed back by the logistics system; marking the order corresponding to the push message with the order sign-in failure as an abnormal part; extracting the sign-off failure reason in the order sign-off failure push message; and marking the exception type corresponding to the exception according to the reason of the failure in signing.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
when an abnormal piece exists, searching an abnormal order processing rule corresponding to the abnormal type according to the abnormal type of the abnormal piece; and triggering an abnormal piece processing flow corresponding to the abnormal order processing rule.
The order management platform responds to the order acquisition event, extracts the electronic commerce system identification carried in the order acquisition event, is convenient to determine the currently required electronic commerce system from a plurality of butted electronic commerce systems, realizes the interaction with the electronic commerce system by sending the order acquisition request to the electronic commerce system corresponding to the electronic commerce system identification, obtains the order to be processed by receiving the order data fed back by the electronic commerce system, sends the order data corresponding to the order to be processed to the associated logistics system, receives the logistics information fed back by the logistics system, updates the order data according to the logistics data, realizes the interaction with the logistics system, gets through the order data interaction between the electronic commerce systems and the logistics system through the order management platform, does not need to switch account numbers to log in each system as if, the order processing speed is accelerated, the order data interaction is direct, the repeated error and omission of the data are avoided, and the order processing accuracy is improved.
In one embodiment, a computer-readable storage medium is provided, having a computer program stored thereon, which when executed by a processor, performs the steps of:
responding to the order acquisition event, and extracting an electronic commerce system identifier carried in the order acquisition event; sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier; receiving order data fed back by an electronic commerce system to obtain an order to be processed; sending order data corresponding to the order to be processed to an associated logistics system; and receiving logistics information fed back by the logistics system, and updating order data according to the logistics data.
In one embodiment, the computer program when executed by the processor further performs the steps of:
receiving order data fed back by an electronic commerce system, and pushing the order data to an order display interface; and determining the order to be processed in response to the selection operation of the order data triggered on the order display interface.
In one embodiment, the computer program when executed by the processor further performs the steps of:
receiving authorization information of the electronic commerce system, wherein the authorization information is information which is sent to an order management platform corresponding to an order management platform identifier after the electronic commerce system receives an authorization request carrying a user identifier and the order management platform identifier; and combining the authorization information with preset parameters, and encrypting a combination result to create a data acquisition request interface with the electronic commerce system.
In one embodiment, the computer program when executed by the processor further performs the steps of:
traversing order data, and identifying repeated orders with the same receiving information and the same article information in the order data; marking and pushing the repeat order.
In one embodiment, the computer program when executed by the processor further performs the steps of:
extracting a logistics list number in the streaming data; and returning the logistics order number to the electronic commerce system corresponding to the order data.
In one embodiment, the computer program when executed by the processor further performs the steps of:
receiving an order sign-off failure push message fed back by the logistics system; marking the order corresponding to the push message with the order sign-in failure as an abnormal part; extracting the sign-off failure reason in the order sign-off failure push message; and marking the exception type corresponding to the exception according to the reason of the failure in signing.
In one embodiment, the computer program when executed by the processor further performs the steps of:
when an abnormal piece exists, searching an abnormal order processing rule corresponding to the abnormal type according to the abnormal type of the abnormal piece; and triggering an abnormal piece processing flow corresponding to the abnormal order processing rule.
The computer-readable storage medium for implementing the order processing method based on the order management platform extracts the electronic commerce system identification carried in the order acquisition event by responding to the order acquisition event, so as to determine the currently required electronic commerce system from the plurality of electronic commerce systems which are connected in a butt joint mode, the order management platform realizes the interaction with the electronic commerce system by sending the order acquisition request to the electronic commerce system corresponding to the electronic commerce system identification, the order management platform obtains the order to be processed by receiving the order data fed back by the electronic commerce system, sends the order data corresponding to the order to be processed to the associated logistics system, receives the logistics information fed back by the logistics system, updates the order data according to the logistics data, realizes the interaction with the logistics system, and gets through the order management platform the order data interaction between the plurality of electronic commerce systems and the logistics system, the account number does not need to be switched to log in each system as if the account number is switched, the order processing speed is accelerated, the order data are directly interacted, the repeated error and the omission of the data are avoided, and the order processing accuracy is improved.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database or other medium used in the embodiments provided herein can include at least one of non-volatile and volatile memory. Non-volatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical storage, or the like. Volatile Memory can include Random Access Memory (RAM) or external cache Memory. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM), among others.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above examples only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. An order processing method based on an order management platform is characterized by comprising the following steps:
responding to an order acquisition event, and extracting an electronic commerce system identifier carried in the order acquisition event;
sending an order acquisition request to an electronic commerce system corresponding to the electronic commerce system identifier;
receiving order data fed back by the electronic commerce system to obtain an order to be processed;
sending order data corresponding to the to-be-processed order to a related logistics system;
and receiving logistics information fed back by the logistics system, and updating the order data according to the logistics data.
2. The method of claim 1, wherein receiving feedback data from the electronic commerce system to obtain a pending order comprises:
receiving order data fed back by the electronic commerce system, and pushing the order data to an order display interface;
and determining the order to be processed in response to the selection operation of the order data triggered on the order display interface.
3. The method of claim 1, wherein before said extracting the e-commerce system identifier carried in the order taking event in response to the order taking event, further comprising:
receiving authorization information of an electronic commerce system, wherein the authorization information is information sent to an order management platform corresponding to an order management platform identifier after the electronic commerce system receives an authorization request carrying a user identifier and the order management platform identifier;
and combining the authorization information with preset parameters, and encrypting a combined result to create a data acquisition request interface with the electronic commerce system.
4. The method of claim 1, wherein after receiving the order data fed back by the e-commerce system, further comprising:
traversing the order data, and identifying repeated orders with the same receiving information and the same article information in the order data;
and marking and pushing the repeated orders.
5. The method according to claim 1, wherein after receiving logistics information fed back by the logistics system and updating the order data according to the logistics data, the method further comprises:
extracting the logistics single number in the logistics data;
and returning the logistics order number to an electronic commerce system corresponding to the order data.
6. The method of claim 1, further comprising:
receiving an order sign-in failure push message fed back by the logistics system;
marking the order corresponding to the order sign-in failure push message as an abnormal part;
extracting the sign-off failure reason in the order sign-off failure push message;
and marking the exception type corresponding to the exception piece according to the sign-in failure reason.
7. The method of claim 6, further comprising
When an abnormal piece exists, searching an abnormal order processing rule corresponding to the abnormal type according to the abnormal type of the abnormal piece;
and triggering an abnormal piece processing flow corresponding to the abnormal order processing rule.
8. An order processing apparatus based on an order management platform, the apparatus comprising:
the event response module is used for responding to an order acquisition event and extracting an electronic commerce system identifier carried in the order acquisition event;
the request sending module is used for sending an order obtaining request to the electronic commerce system corresponding to the electronic commerce system identification;
the data receiving module is used for receiving order data fed back by the electronic commerce system to obtain an order to be processed;
the data sending module is used for sending the order data corresponding to the to-be-processed order to the associated logistics system;
and the data updating module is used for receiving logistics information fed back by the logistics system and updating the order data according to the logistics data.
9. An order management platform comprising a memory and a processor, the memory storing a computer program, wherein the processor when executing the computer program implements the steps of the method of any of claims 1 to 7.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 7.
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