CN114446007A - Shopping mall help seeking system and method - Google Patents

Shopping mall help seeking system and method Download PDF

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Publication number
CN114446007A
CN114446007A CN202210127713.9A CN202210127713A CN114446007A CN 114446007 A CN114446007 A CN 114446007A CN 202210127713 A CN202210127713 A CN 202210127713A CN 114446007 A CN114446007 A CN 114446007A
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Prior art keywords
help
seeking
help seeking
signal
mall
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CN202210127713.9A
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Chinese (zh)
Inventor
谢成钢
宋伟
邓铁山
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Hunan Guoke Intelligent Technology Research Institute Co ltd
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Hunan Guoke Intelligent Technology Research Institute Co ltd
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Priority to CN202210127713.9A priority Critical patent/CN114446007A/en
Publication of CN114446007A publication Critical patent/CN114446007A/en
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    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/02Alarms for ensuring the safety of persons
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/02Alarms for ensuring the safety of persons
    • G08B21/0202Child monitoring systems using a transmitter-receiver system carried by the parent and the child
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/02Alarms for ensuring the safety of persons
    • G08B21/0202Child monitoring systems using a transmitter-receiver system carried by the parent and the child
    • G08B21/0205Specific application combined with child monitoring using a transmitter-receiver system
    • GPHYSICS
    • G08SIGNALLING
    • G08BSIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/02Alarms for ensuring the safety of persons
    • G08B21/0202Child monitoring systems using a transmitter-receiver system carried by the parent and the child
    • G08B21/028Communication between parent and child units via remote transmission means, e.g. satellite network

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  • Health & Medical Sciences (AREA)
  • Child & Adolescent Psychology (AREA)
  • General Health & Medical Sciences (AREA)
  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Telephone Function (AREA)

Abstract

The invention discloses a shopping mall help seeking system and a shopping mall help seeking method, wherein a pair of communication help seeking devices are arranged near each shopping mall display device, after a child loses the help seeking devices, a user is in communication connection with the help seeking devices through a mobile phone, then a help seeking signal is sent to the help seeking devices through the mobile phone, the help seeking devices forward the help seeking signal to the shopping mall display devices, no-interface background service and display software are arranged in the shopping mall display devices, the help seeking signal is responded through the no-interface background service, the display software is triggered to display and/or play help seeking information corresponding to the help seeking signal, and therefore the help seeking information is displayed under the condition that the original software of the shopping mall display devices is not changed completely. The system has the advantages of more striking help seeking information, wider range, longer duration and no influence on the normal operation of the display equipment in the shopping mall. Compared with an independent person searching system with a screen, the system greatly reduces deployment cost and maintenance cost.

Description

Shopping mall help seeking system and method
Technical Field
The invention relates to the technical field of shopping mall help seeking, in particular to a shopping mall help seeking system and a shopping mall help seeking method.
Background
In the public area of a large-scale market, the general area is large, people flow is relatively dense, and the condition that children are lost frequently occurs.
In case of a child missing event, it is common practice in a store to describe the missing person information by broadcasting a finder and by means of sound. And in order to avoid interfering with normal manufacturer operation, the person-seeking broadcast can not be continuously played.
Disclosure of Invention
The present invention is directed to at least solving the problems of the prior art. Therefore, the invention provides a shopping mall help-seeking system and a shopping mall help-seeking method, which can improve help-seeking efficiency and reduce help-seeking cost.
In a first aspect of the invention, a shopping mall help seeking system is provided, which comprises one or more help seeking devices and shopping mall display devices, wherein each help seeking device and only one shopping mall display device are in pairing communication;
the help seeking equipment is used for receiving a help seeking signal from a mobile terminal and sending the help seeking signal to the corresponding market display equipment;
the mall display equipment is provided with a non-interface background service and display software, wherein the non-interface background service is used for responding to the help seeking signal and triggering the display software to display and/or play help seeking information corresponding to the help seeking signal.
According to the embodiment of the invention, at least the following technical effects are achieved:
the system is characterized in that a help seeking device in pairing communication is arranged near each market display device, after a child loses the help seeking device, a user can send a help seeking signal to the help seeking device through a mobile terminal at the first time, the help seeking device forwards the help seeking signal to the market display device, no-interface background service and display software are arranged in the market display device, the help seeking signal is responded through the no-interface background service, the display software is triggered to display and/or play help seeking information corresponding to the help seeking signal, the help seeking speed can be improved, and the help seeking information can be displayed under the condition that original software of the market display device is not changed completely. The system has the advantages of more striking help seeking information, wider range, longer duration and no influence on the normal operation of the display equipment in the shopping mall. Compared with an independent person searching system with a screen, the system greatly reduces deployment cost and maintenance cost.
According to some embodiments of the present invention, the mall help-seeking system further includes at least one server, and the server is communicatively connected to the help-seeking devices, and configured to search all the help-seeking devices in a vicinity of the current location according to the current location of the help-seeking device that sends the help-seeking signal, and forward the help-seeking signal to all the searched help-seeking devices.
According to some embodiments of the invention, the help device is further configured to receive authentication information input by the mobile terminal and authenticate the authentication information.
According to some embodiments of the invention, the authentication information is identity card information of the user.
According to some embodiments of the present invention, the help-seeking device is further configured to receive a stop signal input by the mobile terminal, and send the stop signal to the corresponding mall display device; the non-interface background service is also used for responding to the stop signal and triggering the display software to close the help signal.
According to some embodiments of the invention, the mobile terminal comprises a mobile phone or a tablet.
According to some embodiments of the invention, the mall display device is a greeting robot or an advertisement screen.
The invention provides a shopping mall help seeking method, which is used for help seeking equipment and comprises the following steps:
receiving a help seeking signal from a mobile terminal;
and sending the help seeking signal to a mall display device which is preset with interface-free background service and display software, so that the interface-free background service responds to the help seeking signal and triggers the display software to display and/or play help seeking information corresponding to the help seeking signal.
According to the embodiment of the invention, at least the following technical effects are achieved:
the method comprises the steps that a help seeking signal is sent to the help seeking device through the mobile terminal, the help seeking device forwards the help seeking signal to the market display device, the help seeking signal is responded through the interface-free background service in the market display device, and display software is triggered to display and/or play the help seeking information corresponding to the help seeking signal, so that the help seeking information is displayed under the condition that original software of the market display device is not changed completely. The method has the advantages of more striking help seeking information, wider range, longer duration and no influence on the normal operation of the display equipment in the shopping mall. Compared with an independent person searching system with a screen, the system greatly reduces deployment cost and maintenance cost.
According to some embodiments of the invention, the mall help-seeking method further comprises:
and sending the help-seeking signal to a server so that the server searches all the help-seeking devices in the nearby area and forwards the help-seeking signal to all the searched help-seeking devices.
According to some embodiments of the invention, the help information comprises picture help information, text help information, and voice help information.
Additional aspects and advantages of the invention will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the invention.
Drawings
The above and/or additional aspects and advantages of the present invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
FIG. 1 is a schematic diagram of a shopping mall help-seeking system according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of a mall help-seeking system in an operation stage and a stop stage according to an embodiment of the present invention.
Detailed Description
The technical solutions of the embodiments of the present disclosure will be described clearly and completely with reference to the accompanying drawings, and it is to be understood that the described embodiments are only a part of the embodiments of the present disclosure, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the disclosure without making any creative effort, shall fall within the protection scope of the disclosure. It should be noted that, in the case of no conflict, the embodiments and features in the embodiments of the present disclosure may be combined with each other. In addition, the purpose of the drawings is to graphically supplement the description in the written portion of the specification so that a person can intuitively and visually understand each technical feature and the whole technical solution of the present disclosure, but it should not be construed as limiting the scope of the present disclosure.
In the description of the present invention, a feature defined as "first" or "second" may explicitly or implicitly include one or more of the feature. In the description of the present invention, "a plurality" means two or more unless otherwise specified.
In the description of the present invention, unless otherwise specifically limited, terms such as set, installation, connection and the like should be understood in a broad sense, and those skilled in the art can reasonably determine the specific meanings of the above terms in the present invention by combining the specific contents of the technical solutions.
In the public area of a large-scale market, the general area is large, people flow is relatively dense, and the condition that children are lost frequently occurs. In case of a child missing event, it is common practice in a store to describe the missing person information by broadcasting a finder and by means of sound. And in order to avoid interfering with normal manufacturer operation, the person-seeking broadcast can not be continuously played.
Referring to fig. 1, in order to solve the technical defects, an embodiment of the present invention provides a mall help-seeking system, where the mall help-seeking system includes a plurality of help-seeking devices and a mall display device, where each help-seeking device and a unique mall display device are in pairing communication, and the embodiment defaults to use wireless communication. Suppose this system has 3 equipment of seeking help and 3 market display device, then pair communication between 1 number equipment of seeking help and 1 number market display device, analogizes in proper order, and 3 numbers equipment of seeking help and 3 number market display device pair communication between, the equipment of seeking help installs near market display device.
The help seeking device is used for receiving the help seeking signal from the mobile terminal and sending the help seeking signal to the corresponding market display device. The mobile terminal can be a mobile phone or a tablet of a user (a help seeker), and here, taking the mobile phone as an example, when a child lost event occurs, the user can connect with the help seeking device through the mobile phone, then the help seeking signal is triggered through the mobile phone, and the help seeking device can guide the user to input help seeking information (guide the user to input information such as voice, pictures, telephone numbers and the like in the mobile phone) after receiving the help seeking signal. In some embodiments, the help-seeking device may be designed based on an ARM, an FPGA, or a single chip, and the program is set to enable the help-seeking device to perform information interaction with the server, the mall display device, and the mobile terminal, transmit the help-seeking signal, the stop signal, and the help-seeking information, convert the help-seeking information (e.g., convert voice into text), and so on, and the structure type thereof will not be described in detail here.
The mall display equipment is provided with a non-interface background service and display software, and the non-interface background service is used for responding to the help seeking signal and triggering the display software to display and/or play the help seeking information corresponding to the help seeking signal. In some embodiments, the mall display device may be a greeting robot or an advertisement screen of a mall, taking the mall display device as the greeting robot as an example, the non-interface background service is controlled by the help-seeking device, when the help-seeking device receives a help-seeking signal at the first time, the help-seeking device can control the non-interface background service to run in the background (that is, the original running state of the greeting robot is not interfered), and the non-interface background service controls the display software to display or hide (the description is given in the following embodiments), so that the original running mode of the greeting robot is not affected.
The method is characterized in that the interface-free background service and display software is installed in the welcome robot, the help seeking information can be displayed and hidden under the condition that the original software of the robot is not changed, and the specific installation process and the help seeking signal display and hiding process are as follows:
1. installing non-interface background service to the welcome robot mainboard based on the android system:
the method comprises the steps that no page exists through adb instance services.apk, only background services are applied and installed in the welcome robot, and Android.
Claim the authority:
<uses-permissionandroid:name="android.permission.RECEIVE_BOOT_COMPLETED"/>
creating needed service and BroadcastReceiver
Service and broadcastreever were registered in android manifest
Figure BDA0003501186490000061
Launching services at broadcasterever
The system can be automatically started after being started every time, the started service runs in the background, any display is not available, and the operation page of the original welcome robot is not affected.
2. And the SOS.apk (display software) with the installation package name of com.nutdtit.sos installs the application for displaying the help information into the robot through adb install SOS.apk. And the attribute is set as android, exported is "true", so that the SOS.apk cannot be started by other applications, and services are required to control starting and closing each time.
3. Apk start-up of sos:
the known package name is "com.nutdtit.sos", and the page name is "com.nutdtit.sos.mainactivity", the application is started by the following method:
Intent intent=new Intent(Intent.ACTION_MAIN);/
ComponentName componentName=new ComponentName("com.nudtit.sos","com.nudtit.sos.MainActivity");
intent.setComponent(componentName);
startActivity(intent);
4. apk. off sos:
firstly adding a permission application for obtaining permission for closing other apps
Apk is then performed as follows for turning off the sos
<uses-permissionandroid:name="android.permission.FOCE_STOP_PACKAGES"/>
ActivityManager activityManager=(ActivityManager)getSystemService(Context.ACTIVITY_SERVICE);
activityManager.forceStopPackage("com.android.scan");
In some embodiments, the help information includes displaying a picture help information and a text help information and playing a sound help information. Compared with the traditional three-dimensional integrated help seeking mode that the voice help seeking in the market is changed into the voice + character + picture, the help seeking information of the embodiment is more striking and has wider range.
The shopping mall help seeking system is characterized in that a help seeking device in matched communication is arranged near each shopping mall display device, after a child loses the help seeking device, the user can be in communication connection with the help seeking device through a mobile phone at the first time, then a help seeking signal is sent to the help seeking device through the mobile phone, the help seeking device forwards the help seeking signal to the shopping mall display device, no-interface background service and display software are arranged in the shopping mall display device, the help seeking signal is responded through the no-interface background service, the display software is triggered to display and/or play help seeking information corresponding to the help seeking signal, the help seeking speed can be improved, and the help seeking information can be displayed under the condition that the original software of the shopping mall display device is not changed at all. This system make full use of mall display device, install no interface backstage service and display software in every mall display device, set up one near every mall display device and carry out the help-seeking device of information interaction with seeker's mobile terminal, make this system's help-seeking information more striking, the scope is wider, duration is longer and do not influence mall display device's normal operation, compare in the independent system of looking for people who takes the screen of deployment, great reduction the deployment cost, maintenance cost.
In some embodiments, the mall help-seeking system further comprises at least one server, the server is in communication connection with the help-seeking device, and the server is used for searching all the help-seeking devices in the area near the position according to the current position of the help-seeking device sending the help-seeking signal and forwarding the help-seeking signal to all the searched help-seeking devices. In this embodiment, the server realizes the interconnection between each help-seeking device, thereby realizing the large-range display and play of the help-seeking signal and improving the help-seeking efficiency.
In some embodiments, after the help-seeking device receives the help-seeking signal sent by the mobile terminal, the help-seeking device is further configured to verify the identity of the user, that is, receive verification information input by the mobile terminal, verify the verification information, and receive the help-seeking information after the verification is successful. For example, the help seeking device guides the user to input the identity card information (the identity card information can be manually input and can also be input by the identity card identification device at the same time) through the pre-input voice, so that the help seeking system is used for identity verification and is prevented from being maliciously used. After the verification is successful, the user is guided to input help seeking information through pre-input voice, for example, the user is guided to input voice help seeking information and lost child pictures, and help seeking contents, such as height, physical appearance, lost place, lost time and the like of lost children, are input by pressing a button on the mobile phone. And uploading the photo of the child in the mobile phone through the two-dimensional code on the mobile phone scanning equipment. The user inputs his own mobile phone number to the help-seeking device, and the mobile phone number is used for contacting the user when finding a child.
In some embodiments, the help-seeking device is further configured to receive a stop signal input by the mobile terminal, and send the stop signal to the corresponding mall display device; the non-interface background service is also used for responding to the stop signal and triggering the display software to close the help seeking information. For example, after finding a child, the user sends a stop signal to the help seeking device through the mobile phone, the help seeking device forwards the stop signal to the mall display device, and the non-interface background service control display software in the mall display device stops displaying the help seeking information.
Referring to fig. 2, an embodiment of the present invention provides a mall help-seeking system and a help-seeking method thereof, where the mall help-seeking system includes a server, a plurality of help-seeking devices and greeting robots that are in one-to-one pairing communication, and the help-seeking devices are installed near the corresponding greeting robots. Here both are wireless connections. The help seeking method comprises an operation stage and a stop stage, wherein the operation stage is as follows:
and S101, installing non-interface background service and display software in the welcome robot through a USB interface (the installation is only needed once and the continuous use is realized).
Step S102, acquiring a help seeking signal triggered by a mobile phone of a user through help seeking equipment installed near a corresponding welcome robot, and guiding the user to enter verification information (identity card information) through pre-entered voice: the help-seeking system is used for identity authentication and preventing malicious use.
And S103, comparing the verification information input by the user with the networking data of the public security department by the help seeking equipment to determine the authenticity.
Step S104, guiding the user to input help information through pre-input voice, such as voice help information, lost children photos and the like.
And S105, the help seeking equipment sends the input help seeking information and the input help seeking signal to the corresponding welcoming robot and the server.
And S106, responding to the help seeking signal and triggering display software to display and/or play the help seeking information by the non-interface background service in the welcome robot. It should be noted that the display software in the greeting robot can display information such as pictures and characters (the characters can be converted by voice input by a user), and can also play voice information.
And S107, the server searches all the help-seeking devices in the nearby area according to the current position of the help-seeking device sending the help-seeking signal, and forwards the help-seeking signal to all the searched help-seeking devices.
And S108, sending the help-seeking signals to the corresponding welcome robots by all the searched help-seeking devices so that all the welcome robots in the nearby area assist the user in seeking help without influencing the running state of the welcome robots, and expanding the help-seeking range.
A stopping stage:
step S201, a help seeking device installed near the corresponding greeting robot collects a stop signal triggered by a mobile phone of a user.
And S202, the help seeking device sends the stop signal to the corresponding welcome robot and the server.
And S203, responding to the stop signal by the interface-free background service in the welcome robot and triggering display software to close the help seeking information.
Step S204, the server sends a stop signal to all the help seeking devices which are still displaying and playing the help seeking information.
And S205, the help seeking equipment sends the received stop signal to the corresponding welcome robot, so that the welcome robot closes the help seeking information.
The shopping mall help seeking system is characterized in that a help seeking device in matched communication is arranged near each shopping mall display device, after a child loses the help seeking device, the user can be in communication connection with the help seeking device through a mobile phone at the first time, then a help seeking signal is sent to the help seeking device through the mobile phone, the help seeking device forwards the help seeking signal to the shopping mall display device, no-interface background service and display software are arranged in the shopping mall display device, the help seeking signal is responded through the no-interface background service, the display software is triggered to display and/or play help seeking information corresponding to the help seeking signal, and the help seeking information is displayed under the condition that original software of the shopping mall display device is not changed completely. The help seeking information changes the traditional sound seeking help of the shopping mall into a three-dimensional integrated three-dimensional help seeking mode of 'sound' + 'characters' + 'pictures', the help seeking information is more striking, the range is wider, the duration is longer, and the normal operation of the display equipment of the shopping mall is not influenced. Compared with an independent person searching system with a screen, the system greatly reduces deployment cost and maintenance cost.
In the description herein, references to the description of the term "one embodiment," "some embodiments," "an illustrative embodiment," "an example," "a specific example," or "some examples" or the like mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. In the description herein, references to the description of the term "one embodiment," "some embodiments," "an illustrative embodiment," "an example," "a specific example," or "some examples" or the like mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
While embodiments of the invention have been shown and described, it will be understood by those of ordinary skill in the art that: various changes, modifications, substitutions and alterations can be made to the embodiments without departing from the principles and spirit of the invention, the scope of which is defined by the claims and their equivalents.

Claims (10)

1. A shopping mall help seeking system is characterized by comprising one or more help seeking devices and shopping mall display devices, wherein each help seeking device is in pairing communication with one and only one shopping mall display device;
the help seeking equipment is used for receiving a help seeking signal from a mobile terminal and sending the help seeking signal to the corresponding market display equipment;
the mall display equipment is provided with a non-interface background service and display software, wherein the non-interface background service is used for responding to the help seeking signal and triggering the display software to display and/or play help seeking information corresponding to the help seeking signal.
2. A mall help system as in claim 1 further comprising at least one server communicatively connected to said help devices for searching all said help devices in the area near the current location of the help device sending the help signal and forwarding the help signal to all said searched help devices.
3. A mall help system according to claim 2, wherein the help device is further configured to receive verification information inputted by the mobile terminal and verify the verification information.
4. A mall help system according to claim 3, wherein the verification information is an identification card information of the user.
5. A mall help system according to claim 2, wherein the help device is further configured to receive a stop signal input by the mobile terminal, and send the stop signal to the corresponding mall display device; the non-interface background service is also used for responding to the stop signal and triggering the display software to close the help signal.
6. A mall help system as claimed in claim 1, wherein the mobile terminal comprises a mobile phone or a tablet.
7. A mall help system according to any one of claims 1 to 6, wherein the mall display device is a greeting robot or an advertisement screen.
8. A shopping mall help seeking method is characterized by being used for help seeking equipment and comprising the following steps:
receiving a help seeking signal from a mobile terminal;
and sending the help seeking signal to a mall display device which is preset with interface-free background service and display software, so that the interface-free background service responds to the help seeking signal and triggers the display software to display and/or play help seeking information corresponding to the help seeking signal.
9. A mall help seeking method according to claim 8, wherein the mall help seeking method further comprises:
and sending the help-seeking signal to a server so that the server searches all the help-seeking devices in the nearby area and forwards the help-seeking signal to all the searched help-seeking devices.
10. A mall help seeking method according to any one of claims 8 to 9, wherein the help seeking information comprises a picture help seeking information, a text help seeking information and a voice help seeking information.
CN202210127713.9A 2022-02-11 2022-02-11 Shopping mall help seeking system and method Pending CN114446007A (en)

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN203279198U (en) * 2013-05-28 2013-11-06 无锡商业职业技术学院 Wireless passenger help system used for subway station
JP2016005237A (en) * 2014-06-19 2016-01-12 株式会社日立国際電気 Information communication system and information communication method
CN105610948A (en) * 2015-12-29 2016-05-25 广东欧珀移动通信有限公司 Method and device capable of assisting to search people
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