CN114443149A - Self-service equipment control method, self-service system, self-service equipment and storage medium - Google Patents
Self-service equipment control method, self-service system, self-service equipment and storage medium Download PDFInfo
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Abstract
The application relates to the technical field of automatic control, and discloses a self-service equipment control method, a self-service system, self-service equipment and a computer readable storage medium. The self-service equipment displays a human-computer interaction interface, and the method comprises the following steps: confirming a display page of a human-computer interaction interface; when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode. Through the mode, the functional mode of the self-service equipment is dynamically adjusted according to the detected condition of the human body, and the energy consumption of the self-service equipment is further reduced.
Description
Technical Field
The present application relates to the field of automatic control technologies, and in particular, to a self-service device control method, a self-service system, a self-service device, and a computer-readable storage medium.
Background
The self-service equipment is a second manual window of a service department and is also one of the best modes for solving the problem of 'three long and one short' (namely, the reservation, payment and queuing time is long, and the time for really experiencing the public service is shorter). The self-service equipment has the capacity of processing various businesses with high transaction efficiency.
At present, the self-service equipment is long in service time and large in user quantity, and except for manual windows, most of large public places are in a service state of 24 hours all day and seven days each week. In addition, in large public places, the self-service equipment has to be started for 24 hours for the satisfaction of customers, so that the service is guaranteed to meet the use requirements. The self-service system is in a state that the existing self-service equipment simply provides a service function entrance and is in a running state all the time, is a functional accumulation body and has obvious energy consumption in a long-time use process. And the long-term operation can also lose the normal service life of the equipment.
Disclosure of Invention
The technical problem mainly solved by the application is to provide a self-service equipment control method, a self-service system, self-service equipment and a computer readable storage medium, which can dynamically adjust the function mode of the self-service equipment so as to reduce the energy consumption of the self-service equipment.
In order to solve the problems, the technical scheme adopted by the application is to provide a self-service equipment control method. The self-service equipment displays a human-computer interaction interface, and the method comprises the following steps: confirming a display page of a human-computer interaction interface; when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode.
Optionally, the method further comprises: when the display page is a sleep page, acquiring a detection signal; when the detection signal indicates that a human body is detected, switching the self-service equipment to a working mode; the display page corresponding to the sleep mode comprises a sleep page, and the display page corresponding to the working mode comprises at least one of a main page and a working page.
Optionally, the method further comprises: when the displayed page is a main page, determining the time length from the last time of the main page to the current time; and when the time from the last time of the main page to the current time is greater than a first preset time threshold, switching the self-service equipment to a sleep mode.
Optionally, the method further comprises: when the display page is a working page, determining whether the service in the working page is finished and/or the time length from the last time of the working page to the current time; and when the business in the working page is finished and/or the time from the last time of the working page to the current time is greater than a second preset time threshold, switching the working page to the main page.
Optionally, the external terminal includes at least one of an infrared sensing device, a sound sensing device, a human face sensing device, or a temperature sensing device;
the human body detection generation of the detection signal by the external terminal comprises: responding to the fact that the external terminal does not detect a human body within a preset time threshold, and generating a detection signal by the external terminal; or
The external terminal comprises at least one of a key device, a voice recognition device or a touch screen;
the human body detection generation of the detection signal by the external terminal comprises: and responding to the fact that the external terminal does not detect corresponding operation of the human body within a preset time length threshold value, and the external terminal generates a detection signal.
Optionally, when the detection signal indicates that the human body is not detected, switching the self-service device to a sleep mode includes: sending the detection signal to a background server; the method comprises the steps that a background server obtains detection signals sent by at least two self-service devices and sends a mode switching instruction to one of the at least two self-service devices when the fact that no human body is detected by the at least two self-service devices is determined; and when a mode switching instruction of the background server is received, switching the self-service equipment to a sleep mode.
Optionally, when one of the at least two self-service devices receives a sleep mode switching instruction sent by the background server within a first time range, switching the one of the at least two self-service devices to a sleep mode; when one of the at least two self-service devices receives a shutdown mode switching instruction sent by the background server within a second time range, switching one of the at least two self-service devices to a shutdown mode; the ending time of the first time range is the starting time of the second time range, and the ending time of the second time range is the starting time of the first time range.
In order to solve the above problem, another technical solution adopted by the present application is to provide a self-service system, where the self-service system includes at least two self-service devices; the external terminal is used for carrying out human body detection so as to generate a detection signal; the background service system is used for acquiring and analyzing the detection signal, generating a corresponding mode switching instruction and sending the mode switching instruction to one of the at least two self-service devices; when the detection signal indicates that the human body is not detected, the mode switching instruction is a sleep mode switching instruction, and one of the at least two self-service devices is switched to the sleep mode according to the sleep mode switching instruction.
In order to solve the above problem, another technical solution adopted by the present application is to provide a self-service device, where the self-service device includes a processor and a memory connected to the processor; the processor calls the program data stored in the memory to realize the self-service equipment control method provided by the technical scheme.
In order to solve the above problem, another technical solution adopted by the present application is to provide a computer-readable storage medium for storing program instructions, which when executed by a processor, are used for implementing the self-service device control method provided in the above technical solution.
The beneficial effect of this application is: different from the situation of the prior art, the self-service equipment control method is provided. The self-service equipment displays a human-computer interaction interface, and the method comprises the following steps: confirming a display page of a human-computer interaction interface; when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode. By the aid of the mode, the condition of the human body is detected by the aid of the external terminal, the function mode of the self-service equipment is adjusted, the display page of the human-computer interaction interface is dynamically adjusted, and energy consumption of the self-service equipment can be reduced when the human body is not detected.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings required to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the description below are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings without creative efforts. Wherein:
FIG. 1 is a schematic flow chart diagram of a first embodiment of a self-service device control method provided by the present application;
FIG. 2 is a schematic diagram of a human-machine interface of an embodiment of a self-service device display home page;
FIG. 3 is a schematic diagram of a human-machine interface of an embodiment of a self-service device display work page;
FIG. 4 is a schematic diagram of a human-machine interface of an embodiment of a self-service device displaying a sleep page;
FIG. 5 is a schematic flow chart of another embodiment of step 13;
FIG. 6 is a flow diagram of an embodiment in which a self-service system controls the operation of multiple self-service devices;
FIG. 7 is a schematic flow chart diagram illustrating a second embodiment of a self-service device control method provided by the present application;
FIG. 8 is a schematic flow chart diagram illustrating a third embodiment of a self-service device control method provided by the present application;
FIG. 9 is a schematic flow chart diagram illustrating a fourth embodiment of a self-service device control method provided by the present application;
FIG. 10 is a schematic structural diagram of a self-service system provided in the present application;
FIG. 11 is a schematic structural diagram of a self-service device provided herein;
FIG. 12 is a schematic structural diagram of an embodiment of a computer-readable storage medium provided in the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application. It is to be understood that the specific embodiments described herein are merely illustrative of and not restrictive on the broad application. It should be further noted that, for the convenience of description, only some of the structures related to the present application are shown in the drawings, not all of the structures. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application without making any creative effort belong to the protection scope of the present application.
Reference in the application to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
The steps in the embodiments of the present application are not necessarily processed according to the described step sequence, and the steps in the embodiments may be optionally rearranged in a random manner, deleted or added as required, and the description of the steps in the embodiments of the present application is only an optional combination of sequences, and does not represent all the combinations of the sequences of the steps in the embodiments of the present application, and the sequence of the steps in the embodiments of the present application cannot be considered as a limitation of the present application.
The term "and/or" in embodiments of the present application refers to any and all possible combinations including one or more of the associated listed items. It is also to be noted that: when used in this specification, the term "comprises/comprising" specifies the presence of stated features, integers, steps, operations, elements and/or components but does not preclude the presence or addition of one or more other features, integers, steps, operations, elements and/or components and/or groups thereof.
The terms "first", "second", etc. in this application are used to distinguish between different objects and not to describe a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus.
In addition, although the terms "first", "second", etc. are used several times in this application to describe various thresholds (or various elements or various applications or various instructions or various operations) etc., these thresholds (or elements or applications or instructions or operations) should not be limited by these terms. These terms are only used to distinguish one threshold value (or element or application or instruction or operation) from another threshold value (or element or application or instruction or operation). For example, the first preset duration threshold may be referred to as a second preset duration threshold, and the second preset duration threshold may also be referred to as a first preset duration threshold, without departing from the scope of the present application, where the first preset duration threshold and the second preset duration threshold are both preset duration thresholds, but they are not the same preset duration threshold.
The smart terminal (e.g., an external terminal or an external device) according to the embodiments of the present application may be implemented in various forms. Among them, the smart terminal may be a mobile terminal capable of storing image information and being accessed or transmitting the image information, including devices such as a collection recognition device (e.g., a video camera and a video recorder), a mobile phone, a smart phone, a notebook computer, a Personal Digital Assistant (PDA), a tablet computer (PAD), and the like, and may also be a fixed terminal capable of storing image information and being accessed or transmitting the image information, such as a Digital broadcast transmitter, a Digital TV, a desktop computer, and the like. In the following, it is assumed that the terminal is a mobile terminal. However, it will be understood by those skilled in the art that the configuration according to the embodiment of the present application can be applied to a fixed type terminal in addition to elements particularly used for moving purposes.
With the rapid development of national economy and the rapid advance of science and technology, the informatization construction of public places is also unprecedentedly developed. In large institutions such as hospitals, high-speed rail stations, scenic spots, museums, etc. The energy consumption system has the advantages of complex functions, relatively most energy consumption systems, relatively longest energy consumption time and relatively highest energy consumption intensity. For example, with the continuous progress of medical technology, the continuous update of diagnosis and treatment equipment and self-service equipment, the continuous increase of additional services, the energy utilization equipment of hospitals is still further expanded, and the energy consumption of hospitals shows a continuous increasing trend.
Deeply analyzes the energy consumption law and the existing problems of the large-scale public institutions, and has important value for improving the energy-saving level of the public institutions and popularizing the energy-saving technical transformation achievements. The self-service equipment provided by the large-scale public institution has the condition of long-term startup in the working period and cannot avoid energy consumption saving from the energy consumption characteristics of the large-scale public institution. Therefore, a set of logic rules is designed, and the intelligent environment perception technology of the self-service equipment in the large-scale public institution is utilized to reduce consumption of the self-service equipment.
Referring to fig. 1, fig. 1 is a schematic flow chart of a self-service device control method according to a first embodiment of the present application. The method comprises the following steps:
step 11: and confirming the display page of the man-machine interaction interface.
In particular, the self-service equipment in the application can be applied to large public institutions such as hospitals, high-speed railway stations, scenic spots, museums and the like. And a display screen is assembled on the self-service equipment and used for displaying a human-computer interaction interface. The display page of the human-computer interaction interface comprises a main page, a working page and a sleeping page.
Referring to fig. 2, fig. 2 is a schematic diagram of a man-machine interaction interface of an embodiment of a self-service device displaying a main page. Wherein, this self-service equipment is applied to the hospital, and the main page includes: the system comprises six functional options of prepayment money recharging, outpatient appointment registration, outpatient service expense settlement and queuing for taking medicine, medical skill report printing, medical expense invoice printing and treatment information inquiry. The user can control the human-computer interaction interface to select and confirm to display the corresponding function options through the input device connected with the self-service equipment.
Referring to fig. 3, fig. 3 is a schematic diagram of a human-computer interaction interface of an embodiment of a self-service device display work page. The self-service equipment is applied to hospitals, and the work page is a display page corresponding to the outpatient service appointment register option. The work page includes: doctor information, registration cost information, outpatient service cost information and visit time inquiry are four functional options. The user selects and determines the corresponding function option in the work page through an input device connected with the self-service equipment.
Referring to fig. 4, fig. 4 is a schematic diagram of a human-computer interaction interface of an embodiment of a self-service device displaying a sleep page. The self-service equipment is applied to scenic spots, and the sleep page comprises a scenic spot video advertisement played in a circulating mode. Optionally, the screen brightness of the sleep page is less than the screen brightness corresponding to the main page.
Step 12: when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection performed by an external terminal.
Specifically, when the display page of the human-computer interaction interface is a home page, the self-service device acquires the detection signal through an external terminal connected with the self-service device. The detection signal is used for detecting whether a human body is close to the self-service equipment or whether a person uses the self-service equipment within a certain range around the self-service equipment.
Taking the example that the detection signal is used for detecting whether a human body approaches to the self-service device within a certain range around the self-service device:
optionally, the external terminal may include at least one of an infrared sensing device, a sound sensing device, a human face sensing device, or a temperature sensing device. Wherein, the external terminal is arranged on the self-service equipment. For example, the infrared sensing device can be installed in the middle of the self-service equipment, and the human face sensing device is installed at the position where the height of the display screen of the self-service equipment is equal to that of the human body. When the external terminal does not detect the existence of the human body within a preset time threshold value in response, the external terminal generates a detection signal and sends the detection signal to the self-service equipment.
In one embodiment, when the sound sensing device does not detect the sound emitted by the human body with a certain decibel number within a preset time threshold, the sound sensing device judges that no one is approaching the self-service device at the moment, and then generates a corresponding detection signal to be sent to the self-service device, so that the situation that no one is around the self-service device is shown. In another embodiment, when the face sensing device detects that a face exists in front of the display screen within a preset time threshold, the face sensing device judges that a person approaches the self-service equipment at the moment, and then generates a corresponding detection signal to be sent to the self-service equipment, so that the person is around the self-service equipment at the moment. The preset time length threshold of the external terminal may be 60 seconds, 120 seconds, and the like, which is not limited herein.
Taking the example that the detection signal is used for detecting whether a person uses the self-service device as an example:
optionally, the external terminal may include at least one of a key device, a voice recognition device, or a touch screen. The external terminal is arranged on the self-service equipment and is used as a part of an input device of the self-service equipment. When the external terminal does not detect the existence of a human body within a preset time threshold value to perform corresponding input operation on the self-service equipment, the external terminal generates a detection signal and sends the detection signal to the self-service equipment.
In an embodiment, when the key device does not detect that a human body has performed a key operation on the key device within a preset time threshold, the key device determines that no one is using the self-service device at the time, and generates a corresponding detection signal to be sent to the self-service device, indicating that no one is using the self-service device at the time. In another embodiment, when the voice recognition device detects that there is a voice operation related to the self-service device input by the human body through the voice recognition device within a preset time threshold, the voice recognition device determines that the self-service device is being used by the person at the moment, and then generates a corresponding detection signal to be sent to the self-service device, which indicates that the self-service device is being used by the person at the moment. The preset time threshold of the external terminal may be 60 seconds, 120 seconds, and the like, and is not particularly limited herein.
Optionally, the touch screen and the key device may include a plurality of input terminals, and the voice recognition device may include a plurality of voice keywords for inputting different control signals to the self-service device. For example, the key device may include four keys, which are a confirmation key, a left key, a right key and an exit key, wherein the exit key, the confirmation key, the left key and the right key are used for performing interface operations on the human-computer interaction interface and inputting corresponding control signals to the self-service device. The plurality of voice keywords in the voice inputter include the same functions as the plurality of keys in the key inputter. For example, a voice keyword is "pay by appointment", the voice input device identifies the keyword and sends a corresponding control signal to the self-service device, and the self-service device immediately executes a control instruction corresponding to the keyword.
Optionally, the self-service device may be connected to all external terminals by using a dedicated communication protocol such as USB, bluetooth, or serial. The self-service equipment stores user information, various using information, detection data and program data and is used for controlling the human-computer interaction interface to carry out corresponding page display in different scenes.
Step 13: and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode.
Specifically, the self-service device responds to the received detection signal indicating that the human body is not detected or operated, and then the self-service device is switched from the working mode to the sleep mode. The display page corresponding to the working mode of the self-service equipment comprises a working page and a main page, and the sleep mode of the self-service equipment comprises a sleep page. The screen brightness of the human-computer interaction interface in the sleep mode is smaller than that of the human-computer interaction interface in the working mode, so that the purposes of saving energy, reducing consumption and prolonging service life of the self-service equipment can be achieved when the self-service equipment is not used by people.
Optionally, when the self-service device is in the sleep mode, the self-service device enters a sleep standby state, and at this time, external devices (such as a greeting lamp strip, a printer, a card reader, a password keyboard, a ticket machine, a face recording camera and the like) of the self-service device are powered off and the screen brightness of the self-service device is reduced. When the self-service equipment is in a working mode, the self-service equipment enters an active running state, and at the moment, external equipment (such as a welcome lamp belt, a printer, a card reader, a password keyboard, a ticket machine, a face recording camera and the like) of the self-service equipment is powered on and the screen brightness of the self-service equipment is increased.
In another embodiment, the self-service device can be connected with a background server and associated with other self-service devices to form a self-service system and control the running of a plurality of self-service devices. Specifically, referring to fig. 5, fig. 5 is a schematic flow chart of another embodiment of step 13. Step 13 comprises the following steps:
step 131: sending the detection signal to a background server; the background server acquires detection signals sent by the at least two self-service devices, and sends a mode switching instruction to one of the at least two self-service devices when it is determined that no human body is detected by the at least two self-service devices.
Step 132: and when a mode switching instruction of the background server is received, switching the self-service equipment to a sleep mode.
In one embodiment, a self-service system includes a backend server and a plurality of associated self-service devices. The plurality of associated self-service devices comprise a first self-service device, a second self-service device and a third self-service device. The background server is used for sending a mode switching instruction, wherein the mode switching instruction comprises a sleep mode switching instruction, a working mode switching instruction and a shutdown mode switching instruction. When the first self-service equipment, the second self-service equipment and the third self-service equipment respond to the situation that display pages of the first self-service equipment, the second self-service equipment and the third self-service equipment are all homepage faces, human body detection signals of external terminals connected with the first self-service equipment, the second self-service equipment and the third self-service equipment are obtained respectively, and the detection signals are sent to the background server. If the external terminals respectively connected with the first self-service equipment, the second self-service equipment and the third self-service equipment do not detect human bodies, the background server sends a sleep mode switching instruction to the second self-service equipment, so that one self-service equipment of the three self-service equipment enters a dormant standby state, and the two self-service equipment are left to be in an active running state.
In another embodiment, the self-service system can also control a plurality of self-service devices to be switched into corresponding modes at preset time so as to achieve the purposes of saving energy, reducing consumption and prolonging service life. Specifically, referring to fig. 6, fig. 6 is a schematic flow chart of an embodiment in which the self-service system controls a plurality of self-service devices to operate. The method comprises the following steps:
step a 1: when a part or one of the at least two self-service devices receives a sleep mode switching instruction sent by the background server within a first time range, the part or one of the at least two self-service devices is switched to a sleep mode.
Step a 2: and when a part or one of the at least two self-service devices receives a shutdown mode switching instruction sent by the background server within a second time range, switching the part or one of the at least two self-service devices to a shutdown mode.
The ending time of the first time range is the starting time of the second time range, and the ending time of the second time range is the starting time of the first time range.
For example, the self-service system is applied to a large public hospital, and comprises a background server and a plurality of associated self-service devices. The plurality of associated self-service devices comprise a first self-service device, a second self-service device and a third self-service device. Wherein, first self-service equipment sets up outside department of orthopedics to mostly be used by orthopedic patient and department of orthopedics' operating time is 9:00-17: 00. the second self-service equipment is arranged outside the gynecology department, and is mostly used by the gynecology patient, and the working time of the gynecology department is 9:00-17: 00. the third self-service equipment is arranged outside the emergency department, is mostly used by emergency patients and has the working time of 24 hours all day. When the time is 9:00-17:00, when the department of orthopaedics and the department of gynecology are on duty, the background server sends a sleep mode switching instruction to the first self-service device and the second self-service device within a first time range (namely 9:00-17: 00) so as to enable the first self-service device and the second self-service device to enter a dormant standby state, and when the external terminal detects that a human body exists, the external terminal switches to a working mode. When the time is 17: 01-day 8: and 59, when the department of orthopaedics and the department of gynecology are not on duty, the background server sends a shutdown mode switching instruction to the first self-service equipment and the second self-service equipment within a second time range (namely 17: 01-8: 59) so as to shut down the first self-service equipment and the second self-service equipment. Optionally, in another embodiment, when the time is 17: 01-day 8: and 59, when the department of orthopaedics and the department of gynecology are not on duty, the background server sends a sleep mode switching instruction to the first self-service device and the second self-service device within a second time range (namely 17: 01-8: 59) so that the first self-service device and the second self-service device are switched to a sleep standby mode from the working mode. After a time range (such as 1 hour), the background server sends a shutdown mode switching instruction to the first self-service device and the second self-service device, so that the first self-service device and the second self-service device are switched from the sleep mode to the shutdown mode.
Optionally, the self-service device in the working mode is in an active running state, the screen brightness of the self-service device is high, and external devices (such as a printer, a number obtaining machine, an atmosphere lamp and the like) connected with the self-service device are in a power-on state. The self-service equipment in the sleep mode is in a dormant standby state, the screen brightness of the self-service equipment is low, and an external device connected with the self-service equipment is in a power-off closing state. The self-service equipment in the shutdown mode is in a shutdown state, and the screen and the external device connected with the screen are in a power-off shutdown state.
Optionally, in the present application, the multiple associated self-service devices may be associated device groups of the same type or different types, associated device groups at the same location may also be associated device groups at different locations, associated device groups at the same service time may also be associated device groups at different service times, and the like, which is not limited specifically herein.
For example, in one embodiment, three self-service devices including a first self-service device, a second self-service device and a third self-service device are arranged in a waiting hall of an orthopedic department in a hospital, and a fourth self-service device is arranged at a registered position. The four self-service devices are a plurality of associated self-service devices. When the fourth self-service device (namely the registration device) displays that the user payment is completed and the registration list is an orthopedic list, the background server controls the first self-service device to be switched to the working mode from the shutdown mode or the sleep mode immediately so as to wait for an upcoming user to select the first self-service device in a waiting hall of the orthopedic department to perform corresponding functional operation, and the background server controls the second self-service device and the third self-service device to enter the sleep mode from the shutdown mode so as to wait for other users who may use the devices.
For another example, in another embodiment, one floor of a hospital is an emergency treatment floor, and the other floors are other disease treatment floors. The waiting hall of the emergency building is provided with three self-service devices including a first self-service device, a second self-service device and a third self-service device, and the waiting hall of the emergency building is provided with fourth self-service devices in other floors. The four self-service devices are a plurality of associated self-service devices. The background server controls the first self-service equipment, the second self-service equipment and the third self-service equipment to be in a working mode for 24 hours so as to wait for a user needing emergency treatment. The background server controls the fourth self-help device to be in a working mode at 9:00-17:00, in a sleep mode at 17:01-22:00 and in a shutdown mode at 22: 01-day 8: 59. The fourth self-help device is set in sleep mode at 17:01-22:00 for the purpose of: the background server can control the function mode of some self-service equipment according to the busy degree of other self-service equipment. For example, when the self-service equipment in the waiting hall of the emergency building is in a busy state, the user can select to go to other floors (such as the second floor) to use the fourth self-service equipment, and the background server controls the fourth self-service equipment to be switched from the sleep mode to the working mode at the moment, so that the functional mode is flexibly controlled according to the people flow of the user, the energy consumption of a plurality of self-service equipment is reduced, and the service life of the self-service equipment is prolonged.
Referring to fig. 7, fig. 7 is a schematic flow chart of a self-service device control method according to a second embodiment of the present application. The method comprises the following steps:
step 21: and confirming the display page of the man-machine interaction interface.
Step 22: and when the display page is a sleep page, acquiring a detection signal.
Step 23: when the detection signal indicates that a human body is detected, switching the self-service equipment to a working mode; the display page corresponding to the sleep mode comprises a sleep page, and the display page corresponding to the working mode comprises at least one of a main page and a working page.
Specifically, in step 22, when the self-service device responds that the display page of the human-computer interaction interface is a sleep page, the self-service device acquires a detection signal sent by the external terminal. The detection signal is used for indicating that no human body is close to the self-service equipment in a certain range around the self-service equipment detected by the external terminal within a preset time threshold or no human body is detected to use the self-service equipment within a preset time threshold.
Referring to fig. 8, fig. 8 is a schematic flow chart of a self-service device control method according to a third embodiment of the present application. The method comprises the following steps:
step 31: and confirming the display page of the man-machine interaction interface.
Step 32: when the display page is a main page, determining the time length from the last time of the main page to the current time.
Specifically, the time length from the last time the main page is operated to the current time is used to represent the time range in which the self-service device is not operated in the stage in which the business process has not started or the stage in which the business process has ended.
When the self-service device responds that the display page is the home page, the self-service device is in the working mode at the moment, and the business handling process is not started or is finished (if the business handling process is in the process, the self-service device responds that the display page is the work page at the moment).
Step 33: and when the time from the last time of the main page to the current time is greater than a first preset time threshold, switching the self-service equipment to a sleep mode.
Specifically, when the time length from the last time of the self-service device being operated to the current time in response to the main page is greater than a first preset time length threshold (that is, at this time, the time length from the last time of the self-service device being operated to the current time by the user in the stage where the business handling process has not started or the stage where the business handling process has ended does not exceed the first preset time length threshold by the user), it indicates that the user no longer uses the self-service device, and the self-service device is switched from the working mode to the sleep mode, that is, the display page is switched from the main page to the sleep page.
Referring to fig. 9, fig. 9 is a schematic flow chart of a self-service device control method according to a fourth embodiment of the present application. The method comprises the following steps:
step 41: and confirming the display page of the man-machine interaction interface.
The human-computer interaction interface is a common human-computer interface in the market at present. For example, the display interface of the ATM of the bank self-service counter, the display interface of the service area self-service card reader, or the display interface of the hospital self-service payment machine, etc., which is not limited herein.
Step 42: and when the display page is a working page, determining whether the service in the working page is finished and/or the time length from the last time of the working page to the current time.
Step 43: and when the business in the working page is finished and/or the time from the last time of the working page to the current time is greater than a second preset time threshold, switching the working page to the main page.
Specifically, when the self-service device responds that the business in the work page is completed, the display page is switched from the work page to the main page so as to perform the next business operation or complete all business transactions, and the user can leave the self-service device. Or when the self-service equipment responds that the time from the last time of the operation of the working page to the current time is greater than a second preset time threshold value, the self-service equipment judges that the service required to be handled by the user is finished or the service handling process is finished, the display page is switched from the working page to the main page so as to perform other service operation or finish all service handling, and the user can leave the self-service equipment.
Different from the prior art, the self-service device control method provided by the embodiment of the application comprises the following steps: confirming a display page of a human-computer interaction interface; when the display page is a main page, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode. Through the mode, on one hand, the condition of a human body is detected by the external terminal arranged on the self-service equipment, the function mode of the self-service equipment and the display page of the human-computer interaction interface are dynamically adjusted, and then the self-service equipment enters the dormant standby state when the human body is not detected, so that the purposes of saving energy and reducing consumption and prolonging the service life of the self-service equipment when the self-service equipment is not used by people are achieved. On the other hand, the self-service system is used for controlling the plurality of associated self-service devices so as to control the plurality of self-service devices to be switched to corresponding functional modes at preset time or when no human body is detected, so that the energy consumption of the plurality of self-service devices is reduced and the service lives of the self-service devices are prolonged.
Referring to fig. 10, fig. 10 is a schematic structural diagram of a self-service system provided in the present application, where the self-service system 200 includes a self-service device group 210, an external terminal 220, and a background service system 240. Wherein the self-service device group 210 includes at least two self-service devices; the external terminal 220 is connected with the self-service equipment group 210 and used for human body detection to generate a detection signal; the background service system 230 is connected to the self-service device group 210, and is configured to acquire and analyze the detection signal, generate a corresponding mode switching instruction, and send the mode switching instruction to one of the at least two self-service devices.
Specifically, the mode switching instruction includes a sleep mode switching instruction, a shutdown mode switching instruction, or an operating mode switching instruction. When the detection signal indicates that the human body is not detected, the mode switching instruction is a sleep mode switching instruction, and one of the at least two self-service devices is switched to the sleep mode according to the sleep mode switching instruction.
Optionally, in an embodiment, the self-service system 200 is configured to implement the following method: confirming a display page of a human-computer interaction interface; when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode.
It should be noted that the self-service system of the embodiment of the present application and the embodiment of the self-service device control method are based on the same inventive concept, and related feature descriptions may be mutually cited, which are not described herein again.
Referring to fig. 11, fig. 11 is a schematic structural diagram of a self-service device provided by the present application, where the self-service device 100 includes a processor 101 and a memory 102 connected to the processor 101, where the memory 102 stores program data, and the processor 101 calls the program data stored in the memory 102 to execute the self-service device control method.
Optionally, in an embodiment, the processor 101 is configured to execute the sequence data to implement the following method: confirming a display page of a human-computer interaction interface; when the display page is a main page, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode.
The processor 101 may also be referred to as a Central Processing Unit (CPU). The processor 101 may be an electronic chip having signal processing capabilities. The processor 101 may also be a general purpose processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic, discrete hardware components. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
In the several embodiments provided in the present application, it should be understood that the disclosed method and apparatus may be implemented in other ways. For example, the above-described embodiments of the self-service device 100 are only schematic, for example, the display modes of the main page and the work page, the judgment basis or method for the external terminal to detect the human body and send out the corresponding detection signal, and the switching between the power-off mode, the sleep mode and the work mode, so as to perform different classification strategies, are only one set mode, and there may be another division mode in actual implementation, for example, the external terminal to detect the human body and send out the corresponding detection signal may be combined or may be set in another system, or some features may be omitted, or may not be executed.
In addition, functional units (such as an external terminal and an external device) in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
Referring to fig. 12, fig. 12 is a schematic structural diagram of an embodiment of a computer-readable storage medium provided by the present application, and the computer-readable storage medium 110 stores program instructions 111 capable of implementing all the methods described above.
The unit in which the functional units in the embodiments of the present application are integrated may be stored in the computer-readable storage medium 110 if it is implemented in the form of a software functional unit and sold or used as a separate product. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product, and the computer-readable storage medium 110 includes several instructions in a program instruction 111 to enable a computer device (which may be a personal computer, a system server, or a network device, etc.), an electronic device (such as MP3, MP4, etc., and may also be a mobile terminal such as a mobile phone, a tablet computer, a wearable device, etc., or a desktop computer, etc.), or a processor (processor) to execute all or part of the steps of the method of the embodiments of the present application.
Optionally, in an embodiment, the program instructions 111, when executed by the processor, are configured to implement the following method: confirming a display page of a human-computer interaction interface; when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection by an external terminal; and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-readable storage media 110 (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It is to be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by the computer-readable storage medium 110. These computer-readable storage media 110 may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the program instructions 111, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer-readable storage media 110 may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the program instructions 111 stored in the computer-readable storage media 110 produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer-readable storage media 110 may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the program instructions 111 that execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one embodiment, these programmable data processing devices include a processor and memory thereon. The processor may also be referred to as a CPU (Central Processing Unit). The processor may be an electronic chip having signal processing capabilities. The processor may also be a general purpose processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic, discrete hardware components. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
The memory may be a memory stick, TF card, etc. that stores and retrieves information based on the location specified by the processor. The memory is classified into a main memory (internal memory) and an auxiliary memory (external memory) according to the purpose, and also into an external memory and an internal memory. The external memory is usually a magnetic medium, an optical disk, or the like, and can store information for a long period of time. The memory refers to a storage component on the main board, which is used for storing data and programs currently being executed, but is only used for temporarily storing the programs and the data, and the data is lost when the power is turned off or the power is cut off.
The above description is only an embodiment of the present application, and is not intended to limit the scope of the present application, and all equivalent structures or equivalent processes performed by the present application and the contents of the attached drawings, which are directly or indirectly applied to other related technical fields, are also included in the scope of the present application.
Claims (10)
1. A self-service device control method is characterized in that the self-service device displays a human-computer interaction interface, and the method comprises the following steps:
confirming a display page of the human-computer interaction interface;
when the display page is a homepage, acquiring a detection signal; wherein, the detection signal is generated by human body detection performed by an external terminal;
and when the detection signal indicates that the human body is not detected, switching the self-service equipment to a sleep mode.
2. The method of claim 1,
the method further comprises the following steps:
when the display page is a sleep page, acquiring the detection signal;
when the detection signal indicates that a human body is detected, switching the self-service equipment to a working mode; the display page corresponding to the sleep mode comprises the sleep page, and the display page corresponding to the working mode comprises at least one of the main page and the working page.
3. The method of claim 1,
the method further comprises the following steps:
when the display page is the main page, determining the time length from the last time of the main page to the current time;
and when the time from the last time of the main page to the current time is greater than a first preset time threshold, switching the self-service equipment to the sleep mode.
4. The method of claim 1,
the method further comprises the following steps:
when the display page is a working page, determining whether the service in the working page is finished and/or the time length from the last time of the working page to the current time;
and when the business in the working page is finished and/or the time from the last time of the working page to the current time is greater than a second preset time threshold, switching the working page to the main page.
5. The method of claim 1,
the external terminal comprises at least one of an infrared sensing device, a sound sensing device, a human face sensing device or a temperature sensing device;
the detection signal is generated by human body detection of an external terminal and comprises the following steps:
when the external terminal does not detect a human body within a preset time threshold, the external terminal generates the detection signal; or alternatively
The external terminal comprises at least one of a key device, a voice recognition device or a touch screen;
the detection signal is generated by human body detection of an external terminal and comprises the following steps:
and when the external terminal does not detect corresponding operation of the human body within the preset time length threshold, the external terminal generates the detection signal.
6. The method of claim 1,
when the detection signal indicates that the human body is not detected, the self-service equipment is switched to a sleep mode, and the method comprises the following steps:
sending the detection signal to a background server; the method comprises the steps that a background server acquires detection signals sent by at least two self-service devices, and sends a mode switching instruction to one of the at least two self-service devices when the background server determines that no human body is detected by the at least two self-service devices;
and when a mode switching instruction of the background server is received, switching the self-service equipment to the sleep mode.
7. The method of claim 6,
the method further comprises the following steps:
when one of the at least two self-service devices receives a sleep mode switching instruction sent by the background server within a first time range, switching one of the at least two self-service devices to the sleep mode;
when one of the at least two self-service devices receives a shutdown mode switching instruction sent by the background server within a second time range, switching one of the at least two self-service devices to a shutdown mode;
the ending time of the first time range is the starting time of the second time range, and the ending time of the second time range is the starting time of the first time range.
8. A self-service system, characterized in that the self-service system comprises:
at least two self-service devices;
the external terminal is used for carrying out human body detection so as to generate a detection signal;
the background service system is used for acquiring and analyzing the detection signal, generating a corresponding mode switching instruction and sending the mode switching instruction to one of the at least two self-service devices;
when the detection signal indicates that a human body is not detected, the mode switching instruction is a sleep mode switching instruction, and one of the at least two self-service devices is switched to a sleep mode according to the sleep mode switching instruction.
9. A self-service device comprising a processor and a memory coupled to the processor, wherein the memory has stored therein program data, and wherein the processor retrieves the program data stored in the memory to perform the method of any of claims 1-7.
10. A computer-readable storage medium having stored therein program instructions, the program instructions being executable to implement the method of any one of claims 1-7.
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