CN114416777A

CN114416777A - Server, display device and ticket information processing method

Info

Publication number: CN114416777A
Application number: CN202210052329.7A
Authority: CN
Inventors: 周晓明
Original assignee: Hisense Electronic Technology Wuhan Co ltd
Current assignee: Hisense Electronic Technology Wuhan Co ltd
Priority date: 2022-01-18
Filing date: 2022-01-18
Publication date: 2022-04-29

Abstract

The application discloses a server, a display device and a ticket information processing method, which comprises the following steps: receiving a ticket inquiry instruction which is sent by display equipment and used for inquiring ticket information; analyzing the information slot position according to the ticket inquiry instruction to obtain the ticket checking and entry; acquiring ticket information according to the ticket check entry, and carrying out standardized processing on address information and time information in the ticket check entry to obtain weather check entry; acquiring weather information according to the weather inquiry entry parameters, and combining the weather information into ticket information to obtain ticket information; the ticket information is fed back to the display device so that the display device presents the ticket information to the user. In the application, the server can feed back the ticket information and the weather information to the user at the same time, so that the user can know the weather information of the departure place and the destination when going out while inquiring the ticket information, and the user experience is improved. According to the method and the device, the weather information is fed back while the ticket information is fed back to the user, and the server can be prevented from being stressed by a larger request.

Description

Server, display device and ticket information processing method

Technical Field

The application relates to the technical field of internet, in particular to a server, a display device and a ticket information processing method.

Background

The intelligent television is a television product which can realize the bidirectional human-computer interaction function and integrates various functions of video, entertainment, data and the like. The user interface of the smart television is used as a medium for interaction and information exchange between the smart television and a user, and various application programs or functions such as audio and video, entertainment and the like are correspondingly displayed in order to meet the diversified requirements of the user. The smart television is connected with the background server, so that the personalized requirements of the user can be met, for example, a ticket function is developed and arranged on the smart television, and the user can check tickets, order tickets and the like through the ticket function on the smart television. At present, when a user conducts ticket checking operation through a smart television, the smart television only feeds back basic ticket information such as a departure place, a destination and time, the information amount is small, and the user experience effect is poor.

Disclosure of Invention

The application provides a server, a display device and a ticket information processing method, and aims to solve the technical problems that in the related art, the amount of ticket information fed back in a ticket function in an intelligent television is small, and the user experience effect is poor.

In order to solve the technical problem, the embodiment of the application discloses the following technical scheme:

in a first aspect, an embodiment of the present application discloses a server, where the server is configured to:

receiving a ticket inquiry instruction which is sent by display equipment and used for inquiring ticket information;

analyzing the information slot position according to the ticket inquiry instruction, and acquiring ticket checking entry parameters which comprise address information, time information and ticket type information;

obtaining ticket information according to the ticket checking entry parameter, and carrying out standardization processing on the address information and the time information to obtain a weather checking entry parameter;

acquiring weather information according to the weather inquiry entry parameter, and combining the weather information into the ticket information to obtain ticket information;

and feeding back the ticket information to the display device so that the display device shows the ticket information to a user.

In a second aspect, an embodiment of the present application discloses a display device, including:

a display;

a controller communicatively coupled with the display, the controller configured to:

receiving a ticket inquiry instruction input by a user, and sending the ticket inquiry instruction to a server;

receiving ticket information fed back by the server according to the ticket inquiry instruction, wherein the ticket information comprises ticket information and weather information, and the ticket information comprises a departure place and a destination;

controlling the display to display the ticket information on a ticket inquiry interface, and correspondingly displaying the corresponding weather information in a display area with the departure place and the destination

In a third aspect, an embodiment of the present application discloses a display device, including:

a display;

receiving ticket information fed back by the server according to the ticket inquiry instruction, wherein the ticket information comprises ticket information and weather information;

controlling the display to display the ticket information on a ticket inquiry interface;

receiving a selection operation of a user on any train number in the ticket information, controlling the display to jump from the ticket inquiry interface to a ticket detail interface, and displaying detail information of the train number corresponding to the selection operation and the weather information in the ticket detail interface, wherein the detail information comprises a ticket price and a purchase control, and the purchase control is used for guiding the user to pay.

In a fourth aspect, an embodiment of the present application discloses a ticket information processing method, where the method includes:

Compared with the prior art, the beneficial effect of this application is:

the application provides a server, a display device and a ticket information processing method. The server analyzes and processes the ticket inquiry command, analyzes the ticket checking and entry parameter from the command, and acquires the ticket information according to the ticket checking and entry parameter. Meanwhile, the server carries out standardized processing on address information and time information in the check entry, obtains weather inquiry entry, and obtains weather information according to the weather inquiry entry. And finally, the server counts the ticket information and the weather information into ticket information, feeds the ticket information back to the display device, and the display device displays the ticket information to the user. In the application, the server can feed back the ticket information and the weather information to the user at the same time, so that the user can know the weather information of the departure place and the destination when going out while inquiring the ticket information, and the user experience is improved. In addition, when the user inquires the ticket and considers the travel process, if the weather information does not exist, the request can be sent for multiple times to obtain the corresponding weather condition.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the application.

Drawings

In order to more clearly explain the technical solution of the present application, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious to those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.

Fig. 1 is a schematic diagram illustrating an operational scenario between a display device and a control apparatus according to some embodiments;

a block diagram of the hardware configuration of the control device 100 according to some embodiments is illustrated in fig. 2;

a block diagram of a hardware configuration of a display device 200 according to some embodiments is illustrated in fig. 3;

a schematic diagram of a software configuration in a display device 200 according to some embodiments is illustrated in fig. 4;

an exemplary flow diagram of a method of ticket information processing according to some embodiments is illustrated in fig. 5;

an overall logic diagram of a ticket information processing method according to some embodiments is illustrated in fig. 6;

fig. 7 is a schematic diagram illustrating the display effect of the ticket query interface in the display device 200 according to some embodiments;

a schematic diagram illustrating the display effect of the ticket details interface in the display device 200 according to some embodiments is shown in fig. 8;

FIG. 9 is a schematic diagram illustrating the display effect of a weather popup in a display device 200 according to some embodiments;

a schematic diagram of the display effect of another ticketing query interface in the display device 200 according to some embodiments is illustrated in fig. 10.

Detailed Description

To make the purpose and embodiments of the present application clearer, the following will clearly and completely describe the exemplary embodiments of the present application with reference to the attached drawings in the exemplary embodiments of the present application, and it is obvious that the described exemplary embodiments are only a part of the embodiments of the present application, and not all of the embodiments.

It should be noted that the brief descriptions of the terms in the present application are only for the convenience of understanding the embodiments described below, and are not intended to limit the embodiments of the present application. These terms should be understood in their ordinary and customary meaning unless otherwise indicated.

The terms "first," "second," "third," and the like in the description and claims of this application and in the above-described drawings are used for distinguishing between similar or analogous objects or entities and not necessarily for describing a particular sequential or chronological order, unless otherwise indicated. It is to be understood that the terms so used are interchangeable under appropriate circumstances.

The terms "comprises" and "comprising," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a product or apparatus that comprises a list of elements is not necessarily limited to all elements expressly listed, but may include other elements not expressly listed or inherent to such product or apparatus.

The term "module" refers to any known or later developed hardware, software, firmware, artificial intelligence, fuzzy logic, or combination of hardware and/or software code that is capable of performing the functionality associated with that element.

Fig. 1 is a schematic diagram of an operation scenario between a display device and a control apparatus according to an embodiment. As shown in fig. 1, a user may operate the display apparatus 200 through the smart device 300 or the control device 100.

In some embodiments, the control apparatus 100 may be a remote controller, and the communication between the remote controller and the display device includes an infrared protocol communication or a bluetooth protocol communication, and other short-distance communication methods, and controls the display device 200 in a wireless or wired manner. The user may input a user instruction through a key on a remote controller, voice input, control panel input, etc., to control the display apparatus 200.

In some embodiments, the smart device 300 (e.g., mobile terminal, tablet, computer, laptop, etc.) may also be used to control the display device 200. For example, the display device 200 is controlled using an application program running on the smart device.

In some embodiments, the display device 200 may also be controlled in a manner other than the control apparatus 100 and the smart device 300, for example, the voice command control of the user may be directly received by a module configured inside the display device 200 to obtain a voice command, or may be received by a voice control device provided outside the display device 200.

In some embodiments, the display device 200 is also in data communication with a server 400. The display device 200 may be allowed to be communicatively connected through a Local Area Network (LAN), a Wireless Local Area Network (WLAN), and other networks. The server 400 may provide various contents and interactions to the display apparatus 200. The server 400 may be a cluster or a plurality of clusters, and may include one or more types of servers.

Fig. 2 exemplarily shows a block diagram of a configuration of the control apparatus 100 according to an exemplary embodiment. As shown in fig. 2, the control device 100 includes a controller 110, a communication interface 130, a user input/output interface 140, a memory, and a power supply. The control apparatus 100 may receive an input operation instruction from a user and convert the operation instruction into an instruction recognizable and responsive by the display device 200, serving as an interaction intermediary between the user and the display device 200.

Fig. 3 shows a hardware configuration block diagram of the display apparatus 200 according to an exemplary embodiment.

In some embodiments, the display apparatus 200 includes at least one of a tuner demodulator 210, a communicator 220, a detector 230, an external device interface 240, a controller 250, a display 260, an audio output interface 270, a memory, a power supply, a user interface.

In some embodiments the controller comprises a processor, a video processor, an audio processor, a graphics processor, a RAM, a ROM, a first interface to an nth interface for input/output.

In some embodiments, the display 260 includes a display screen component for presenting a picture, and a driving component for driving an image display, a component for receiving an image signal from the controller output, performing display of video content, image content, and a menu manipulation interface, and a user manipulation UI interface.

In some embodiments, the display 260 may be a liquid crystal display, an OLED display, and a projection display, and may also be a projection device and a projection screen.

In some embodiments, communicator 220 is a component for communicating with external devices or servers according to various communication protocol types. For example: the communicator may include at least one of a Wifi module, a bluetooth module, a wired ethernet module, and other network communication protocol chips or near field communication protocol chips, and an infrared receiver. The display apparatus 200 may establish transmission and reception of control signals and data signals with the external control apparatus 100 or the server 400 through the communicator 220.

In some embodiments, the user interface may be configured to receive control signals for controlling the apparatus 100 (e.g., an infrared remote control, etc.).

In some embodiments, the detector 230 is used to collect signals of the external environment or interaction with the outside. For example, detector 230 includes a light receiver, a sensor for collecting ambient light intensity; alternatively, the detector 230 includes an image collector, such as a camera, which may be used to collect external environment scenes, attributes of the user, or user interaction gestures, or the detector 230 includes a sound collector, such as a microphone, which is used to receive external sounds.

In some embodiments, the external device interface 240 may include, but is not limited to, the following: high Definition Multimedia Interface (HDMI), analog or data high definition component input interface (component), composite video input interface (CVBS), USB input interface (USB), RGB port, and the like. The interface may be a composite input/output interface formed by the plurality of interfaces.

In some embodiments, the tuner demodulator 210 receives broadcast television signals via wired or wireless reception, and demodulates audio/video signals, such as EPG data signals, from a plurality of wireless or wired broadcast television signals.

In some embodiments, the controller 250 and the modem 210 may be located in different separate devices, that is, the modem 210 may also be located in an external device of the main device where the controller 250 is located, such as an external set-top box.

In some embodiments, the controller 250 controls the operation of the display device and responds to user operations through various software control programs stored in memory. The controller 250 controls the overall operation of the display apparatus 200. For example: in response to receiving a user command for selecting a UI object to be displayed on the display 260, the controller 250 may perform an operation related to the object selected by the user command.

In some embodiments, the object may be any one of selectable objects, such as a hyperlink, an icon, or other actionable control. The operations related to the selected object are: displaying an operation connected to a hyperlink page, document, image, or the like, or performing an operation of a program corresponding to the icon.

In some embodiments the controller comprises at least one of a Central Processing Unit (CPU), a video processor, an audio processor, a Graphics Processing Unit (GPU), a RAM Random Access Memory (RAM), a ROM (Read-Only Memory), a first to nth interface for input/output, a communication Bus (Bus), and the like.

And the CPU is used for executing the operating system and the application program instructions stored in the memory and executing various application programs, data and contents according to various interaction instructions for receiving external input so as to finally display and play various audio and video contents. The CPU processor may include a plurality of processors. E.g. comprising a main processor and one or more sub-processors.

In some embodiments, a graphics processor for generating various graphics objects, such as: icons, operation menus, user input instruction display graphics, and the like. The graphic processor comprises an arithmetic unit, which performs operation by receiving various interactive instructions input by a user and displays various objects according to display attributes; the system also comprises a renderer for rendering various objects obtained based on the arithmetic unit, wherein the rendered objects are used for being displayed on a display.

In some embodiments, the video processor is configured to receive an external video signal, and perform video processing such as decompression, decoding, scaling, noise reduction, frame rate conversion, resolution conversion, and image synthesis according to a standard codec protocol of the input signal, so as to obtain a signal that can be displayed or played on the direct display device 200.

In some embodiments, the video processor includes a demultiplexing module, a video decoding module, an image synthesis module, a frame rate conversion module, a display formatting module, and the like. The demultiplexing module is used for demultiplexing the input audio and video data stream. And the video decoding module is used for processing the video signal after demultiplexing, including decoding, scaling and the like. And the image synthesis module is used for carrying out superposition mixing processing on the GUI signal input by the user or generated by the user and the video image after the zooming processing by the graphic generator so as to generate an image signal for display. And the frame rate conversion module is used for converting the frame rate of the input video. And the display formatting module is used for converting the received video output signal after the frame rate conversion, and changing the signal to be in accordance with the signal of the display format, such as an output RGB data signal.

In some embodiments, the audio processor is configured to receive an external audio signal, decompress and decode the received audio signal according to a standard codec protocol of the input signal, and perform noise reduction, digital-to-analog conversion, and amplification processing to obtain an audio signal that can be played in the speaker.

In some embodiments, a user may enter user commands on a Graphical User Interface (GUI) displayed on display 260, and the user input interface receives the user input commands through the Graphical User Interface (GUI). Alternatively, the user may input the user command by inputting a specific sound or gesture, and the user input interface receives the user input command by recognizing the sound or gesture through the sensor.

In some embodiments, a "user interface" is a media interface for interaction and information exchange between an application or operating system and a user that enables conversion between an internal form of information and a form that is acceptable to the user. A commonly used presentation form of the User Interface is a Graphical User Interface (GUI), which refers to a User Interface related to computer operations and displayed in a graphical manner. It may be an interface element such as an icon, a window, a control, etc. displayed in the display screen of the electronic device, where the control may include a visual interface element such as an icon, a button, a menu, a tab, a text box, a dialog box, a status bar, a navigation bar, a Widget, etc.

In some embodiments, a system of a display device may include a Kernel (Kernel), a command parser (shell), a file system, and an application program. The kernel, shell, and file system together make up the basic operating system structure that allows users to manage files, run programs, and use the system. After power-on, the kernel is started, kernel space is activated, hardware is abstracted, hardware parameters are initialized, and virtual memory, a scheduler, signals and interprocess communication (IPC) are operated and maintained. And after the kernel is started, loading the Shell and the user application program. The application program is compiled into machine code after being started, and a process is formed.

Referring to fig. 4, in some embodiments, the system is divided into four layers, which are an Application (Applications) layer (abbreviated as "Application layer"), an Application Framework (Application Framework) layer (abbreviated as "Framework layer"), an Android runtime (Android runtime) and system library layer (abbreviated as "system runtime library layer"), and a kernel layer from top to bottom.

In some embodiments, at least one application program runs in the application program layer, and the application programs may be windows (windows) programs carried by an operating system, system setting programs, clock programs or the like; or an application developed by a third party developer. In particular implementations, the application packages in the application layer are not limited to the above examples.

The framework layer provides an Application Programming Interface (API) and a programming framework for the application. The application framework layer includes a number of predefined functions. The application framework layer acts as a processing center that decides to let the applications in the application layer act. The application program can access the resources in the system and obtain the services of the system in execution through the API interface.

As shown in fig. 4, in the embodiment of the present application, the application framework layer includes a manager (Managers), a Content Provider (Content Provider), and the like, where the manager includes at least one of the following modules: an Activity Manager (Activity Manager) is used for interacting with all activities running in the system; the Location Manager (Location Manager) is used for providing the system service or application with the access of the system Location service; a Package Manager (Package Manager) for retrieving various information related to an application Package currently installed on the device; a Notification Manager (Notification Manager) for controlling display and clearing of Notification messages; a Window Manager (Window Manager) is used to manage the icons, windows, toolbars, wallpapers, and desktop components on a user interface.

In some embodiments, the activity manager is used to manage the lifecycle of the various applications as well as general navigational fallback functions, such as controlling exit, opening, fallback, etc. of the applications. The window manager is used for managing all window programs, such as obtaining the size of a display screen, judging whether a status bar exists, locking the screen, intercepting the screen, controlling the change of the display window (for example, reducing the display window, displaying a shake, displaying a distortion deformation, and the like), and the like.

In some embodiments, the system runtime layer provides support for the upper layer, i.e., the framework layer, and when the framework layer is used, the android operating system runs the C/C + + library included in the system runtime layer to implement the functions to be implemented by the framework layer.

In some embodiments, the kernel layer is a layer between hardware and software. As shown in fig. 4, the core layer includes at least one of the following drivers: audio drive, display driver, bluetooth drive, camera drive, WIFI drive, USB drive, HDMI drive, sensor drive (like fingerprint sensor, temperature sensor, pressure sensor etc.) and power drive etc..

The hardware or software architecture in some embodiments may be based on the description in the above embodiments, and in some embodiments may be based on other hardware or software architectures that are similar to the above embodiments, and it is sufficient to implement the technical solution of the present application.

Based on the display device 200, in order to meet the intelligent requirement of the user on the display device, a ticketing function is developed and set in the display device 200, the display device 200 is in communication connection with the server 400, the user can perform operations such as ticket checking and ticket booking through the ticketing function on the display device 200, and the display device 200 requests the server 400 for displaying corresponding ticket data based on the ticket checking and ticket booking requirements of the user.

In some embodiments, the display device 200 may develop a ticketing function based on HTML5, package the developed H5 page into a native framework through an interface, and also develop an application program (APP) provided with ticketing. At present, when a user performs ticket checking operation through the display device 200, the display device 200 only feeds back basic ticket information such as a departure place, a destination, time and the like, and the information amount is small, so that the user experience effect is poor. In order to improve user experience, some embodiments of the present application provide a server, a display device, and a ticket information processing method.

In some embodiments, when the user has a travel demand and wants to check or order tickets, the ticket query may be performed through a ticket function in the display device 200. The user turns on the ticketing function in the display device 200 and sends a ticketing inquiry command containing information such as a departure place, a destination, time and the like of the ticket to be inquired to the display device 200.

In some embodiments, the user may perform voice interaction with the display device 200 for ticket checking and booking purposes. For example, when the user inputs a wake-up word "hi!on the display device 200! XX ", or when a voice input key on the remote controller is pressed, the display apparatus 200 makes a voice application installed in the apparatus active so as to perform a multi-round voice interaction process with the user. The user continues to input the voice command "i want to check the ticket", triggering the display device 200 to start the ticket function. The display device 200 may continue to perform voice interaction with the user, asking the user "when you want to inquire about tickets", "what are your departure and destination, respectively", and "what type of tickets you want", etc., which questions may be asked based on the user's feedback information.

In some embodiments, the display device 200 may integrate radio and voice parsing functions. The voice receiving function is to receive a voice message sent by a user, the voice analyzing function is to extract a key part in the voice message sent by the user, the key part can embody the intention of the user or content to be made, and after the intention of the user is analyzed, the key part is converted into a voice instruction, namely a ticket inquiry instruction. The ticket inquiry command may be in a command format in which an agreement between the display device 200 and the server 400 can be performed. After being converted into the voice command, the display apparatus 200 transmits the voice command to the server 400 to be received by the server 400. In some embodiments, the display device 200 may also only perform sound reception, and send the received voice message sent by the user to the server 400, and perform voice parsing by the server 400.

In some embodiments, the user may also spell out the intent of himself by letters by pressing a direction key and a confirmation key on the remote control to select letter controls on a virtual keyboard in the display device 200 in sequence. The display apparatus 200 converts the ticket checking intention manually received by the user into a ticket checking instruction and transmits it to the server 400.

The following describes a process of ticket information processing according to some embodiments of the present application with reference to the accompanying drawings.

An exemplary flow diagram of a method of ticket information processing according to some embodiments is illustrated in fig. 5. The server is configured to execute the procedure of the ticket information processing method in fig. 5. With reference to fig. 5, the ticket information processing procedure is as follows:

s501: and receiving a ticket inquiry instruction which is sent by the display equipment and used for inquiring ticket information.

In some embodiments, after the display device 200 sends the ticket query instruction to the server 400 based on the ticket query requirement of the user, the server 400 receives the ticket query instruction sent by the display device 200 and performs a ticket query function according to the instruction, so as to feed back corresponding ticket information to the display device 200.

S502: and analyzing the information slot position according to the ticket inquiry instruction, and acquiring the ticket checking entry parameter, wherein the ticket checking entry parameter comprises address information, time information and ticket type information.

In some embodiments, if the ticket query command is input to the display device 200 through a user voice, the server 400 controls to perform natural language processing, and analyzes the information slot in the ticket query command to obtain the ticket checking participation.

In some embodiments, the server 400 receives the ticket query command and performs intent extraction, i.e., analyzes the intended meaning or desired purpose from the user's spoken words. For example, the user enters a voice command: "i want to buy a train ticket", it is analyzed that the intention of the user is to buy a train ticket. The server 400 analyzes the information slot position according to the ticket inquiry instruction and extracts the ticket checking entry parameter. For example, the user enters a voice command: "i want to buy tickets from city a to city B", the server 400 analyzes that the intention of the available user is to buy tickets, and the address information is city a and city B, where the origin is city a and the destination is city B. Through multiple rounds of conversations with the user, the user is guided to input contents such as a high-speed railway ticket, tomorrow departure and the like, and the server 400 can acquire that the type of the ticket is the high-speed railway ticket and the time information is tomorrow.

S503: and acquiring ticket information according to the ticket checking entry, and carrying out standardization processing on the address information and the time information to acquire weather checking entry.

In some embodiments, the server 400 uses the analyzed ticket check entry to input to the XX engine to obtain the ticket information. For example, the server 400 inputs "tickets from city a to city B at 12/20/2021 to XX engine", and the XX engine can feed back all the ticket information from city a to city B at 12/20/2021 to the server 400. Here, the ticket information refers to basic information such as the number of cars, the departure place, the destination, the departure time, and the arrival time.

At present, when the server 400 feeds back the basic ticket information, the user needs to know weather conditions of the departure place and the destination on the departure day, so as to prepare clothes, articles for daily use and the like for traveling according to the weather conditions. Therefore, the user also generally needs to separately send an instruction for inquiring weather to the server 400 through the display device 200, so that the server 400 feeds back weather information of the departure place and the destination on the departure day. Thus, the request pressure to the server is inevitably increased. In view of the above situation, in some embodiments, when the server 400 acquires the ticket information, it may also acquire the weather information at the same time, and predict a request of the user to query the weather.

In some embodiments, the server 400 initiates a new thread for obtaining the weather query participation and obtaining weather information based on the weather query participation. The server 400 can avoid influencing the normal operation of the main thread for ticket query by creating a new thread, and does not delay the multi-turn conversation with the user in the operation process of the main thread.

In some embodiments, the server 400 normalizes the address information queried for in the reference. The server 400 stores a standardized address table of the current country region in advance, and each region and its corresponding region code unified nationwide are recorded in the standardized address table. When the address information is obtained, that is, when the departure place and the destination of the user are obtained, the server 400 searches the corresponding area codes from the standardized address table by using the departure place and the destination. For example, city a corresponds to region code 11 x 01 and city B corresponds to region code 11 x 08. The server 400 uses the acquired area code as one of weather query entries.

In some embodiments, the server 400 normalizes the time information queried for in the references. The server 400 formats the time information into a standard date format, for example, a new SimpleDateFormat ("yyyy-MM-dd HH: MM: ss") format is directly used for the time information. In some embodiments, the time information includes a user departure time and an arrival time, and the server 400 may obtain weather information for the user departure time and the arrival time, respectively.

S504: and acquiring weather information according to the weather inquiry entry parameter, and combining the weather information into the ticket information to obtain ticket information.

In some embodiments, the server 400 encapsulates the address information and the time information after the normalization processing to obtain the weather inquiry entry, and the server 400 calls a third-party interface of the weather engine through the weather inquiry entry to obtain the corresponding weather information. Inputting parameters including time, place and the like into a third-party interface of the weather engine, and outputting weather conditions corresponding to the inquired place and time. It should be noted that different weather engines have different requirements on the packaging format of the weather inquiry participation, and the packaging format of the weather inquiry participation can be correspondingly adjusted according to the specific weather engine.

In some embodiments, the server 400 combines the acquired ticket information and the weather information to obtain the final ticket service information. That is, the ticket information includes information such as the number of cars, departure place, destination, departure time, arrival time, and weather information of the departure place and the destination.

S505: and feeding back the ticket information to the display device so that the display device shows the ticket information to a user.

In some embodiments, the server 400 feeds back the ticket information to the display device 200, and the display device 200 feeds back the ticket information to the user.

Since the information for inquiring weather information is a single thread, if the thread for inquiring weather information is not operated after the main thread is operated, it is possible that the weather information in a part of the train number is lacked when the display device 200 displays the ticket information. For example, the user inquires about tickets from city a to city B at 12/20/2021, and there are 10 total trips, that is, there are 10 different departure times for the departure place and 10 different arrival times for the destination. The most desirable effect is that weather information of the time corresponding to the departure place and the destination is acquired, respectively. However, if the server 400 only inquires the weather information of the corresponding train number within the time of 6:00 to 17:00, when the user selects the departure train number of 20:00, the newly created thread for inquiring the weather information does not inquire the weather information corresponding to the train number yet.

In this regard, in some embodiments, a refresh command may be sent to the server 400 through the display device 200 when the user finds that the display device 200 does not exhibit corresponding weather information for the own selected train number. The server 400 receives a refresh command for refreshing weather information sent by the display device 200. The server 400 acquires the departure time and the arrival time of the train number selected by the user according to the refreshing instruction, and formats the departure time and the arrival time. The server 400 retrieves the corresponding weather information by using the formatted departure time and arrival time, and the departure place and destination after the previous standardization process, and feeds back the weather information to the display device 200, and the display device updates the ticket information of the train number selected by the user.

In some embodiments, after obtaining the address information, the server 400 may further query recommendation information of the destination according to the destination represented by the address information, where the recommendation information includes local food information, citizen and host information, and the like. The server 400 feeds the recommendation information back to the display device 200, so that the recommendation information is synchronously displayed by the display device 200 when the ticket information is displayed, and personalized requirements of the user are met.

The process of ticket information processing is further described below with reference to the accompanying drawings.

An overall logic diagram of a ticket information processing method according to some embodiments is illustrated in fig. 6. As shown in fig. 6, the display device 200 receives a voice command input by a user, and determines whether the user intends to be a ticket inquiry, and if the user does not have a ticket checking requirement, the feedback is not supported. If the user has the ticket checking requirement, a ticket service inquiry instruction is sent to the server 400, and the server 400 carries out natural language processing and information analysis slot positions to obtain the ticket checking participation. The server 400 determines whether the multi-turn dialog between the display device 200 and the user is finished, and if not, returns to the display device 200 to inquire the request, and if the multi-turn dialog is finished, that is, a comprehensive ticket entry (travel time, departure place, destination, and ticket type) is acquired, performs a ticket information inquiry. Meanwhile, when the server 400 acquires the check entry, it is determined whether address information and time information exist, and if the address information and the time information exist, a new thread is created to inquire weather information. The server 400 merges the inquired weather information and the ticket information to obtain ticket information, and feeds back the ticket information to the display device 200. It should be noted that the end of the multi-turn dialog mentioned in fig. 6 only refers to the process of obtaining the ticket check participation by the first communication between the display device 200 and the user. Of course, within the preset time interval (1-2 minutes), the user can also continue to send the instruction about ticket checking according to the requirement of the user. For example, after the first time the display device 200 has had multiple rounds of conversation with the user, the display device 200 gives feedback to the user about all the vehicle passes from city a to city B on 20 days 12 months 2021, and after one minute, the user continues to enter: "the ticket from city a to city B on day 21 is queried", the display device 200 further requests the corresponding ticket information from the server 400 to update the ticket information displayed on the current interface according to the instruction input by the user.

In the application, the server can feed back the ticket information and the weather information to the user at the same time, so that the user can know the weather information of the departure place and the destination when going out while inquiring the ticket information, and the user experience is improved. In addition, when the user inquires the ticket and considers the travel process, if the weather information does not exist, the request can be sent for multiple times to obtain the corresponding weather condition.

Corresponding to the above server, some embodiments of the present application further provide a display device, where the display device 200 includes a display 260 and a controller 250, the controller 250 is communicatively connected to the display 260, and the controller 250 is configured to perform the ticket information processing procedure. The ticket information processing process is as follows:

in some embodiments, the display apparatus 200 receives a ticket query instruction input by a user and transmits the ticket query instruction to the server 400. When a user has a travel demand, the ticketing function in the display device 200 can be started, a ticketing query instruction containing information such as a departure place, a destination and time of a ticket which the user wants to query is sent to the display device 200, the display device 200 sends the ticketing query instruction to the server 400, and the server 400 queries corresponding ticketing information and feeds the ticketing information back to the display device 200.

In some embodiments, the display device 200 receives the ticket information fed back by the server 400 according to the ticket inquiry command, where the ticket information includes ticket information and weather information, and controls the display 260 to display the ticket information on a ticket inquiry interface. A schematic diagram illustrating the display effect of the ticket query interface in the display device 200 according to some embodiments is illustrated in fig. 7. As shown in fig. 7, when the user wants to search for tickets from city a to city B, the display device 200 displays the ticket information on the ticket search interface after searching for the corresponding ticket information via the server 400. The user can select the train number with proper time by browsing the train numbers listed in the ticket service inquiry interface.

In some embodiments, the display device 200 receives a selection operation of a user on any train number in the ticket information, controls the display 260 to jump from the ticket inquiry interface to a ticket detail interface, and displays details of the train number corresponding to the selection operation and the weather information in the ticket detail interface, wherein the details include a ticket price and a purchase control, and the purchase control is used for guiding the user to pay. A schematic diagram of the display effect of the ticket details interface in the display device 200 according to some embodiments is illustrated in fig. 8. As shown in fig. 8, after the user selects D60 train, the details of D60 train and the weather information are displayed in the ticket details interface. The detail information includes the departure place, the destination, the departure time, the destination time and the duration in the ticket service inquiry interface, and information such as ticket conditions, ticket prices and the like of first seat, second seat and no seat is added. Meanwhile, the detail information includes a purchase control, namely a two-dimensional code identifier at the position of 'scanning and ordering by a mobile phone' in fig. 8, and the user scans the two-dimensional code through the mobile terminal to pay the ticket price. Weather information of the departure place and the destination are shown beside the departure place and the destination, respectively, as shown in fig. 8, weather of a city a at 14:07 is "sunny 10 ℃" and weather of a city B at 16:59 is "cloudy 4 ℃". In addition, recommendation information recommended by the server 400, such as local food information, lodging information, etc., is also shown in fig. 8.

Referring to fig. 8, a refresh control, i.e., a "refresh" button, is provided in the ticket details interface. In some embodiments, if the weather is not shown in the place where the weather needs to be displayed in the ticket detail interface, it is possible that the thread used by the server to query the weather information does not query the weather information at the current time, and at this time, the user may click the "refresh" button in fig. 8, and the display device 200 receives the user's selection operation on the refresh control, and sends a refresh instruction for refreshing the weather information to the server 400. The server 400 retrieves the corresponding weather information after receiving the refresh command, and feeds the weather information back to the display device 200. The display device 200 receives the weather information of the departure time and the arrival time corresponding to the train number selected by the user, which is fed back by the server 400 according to the refreshing instruction, and updates the received weather information to the ticket detail interface.

In some embodiments, in the ticket detail interface shown in fig. 8, a weather control may be disposed beside the place of departure and the destination, and weather information may be correspondingly displayed on the weather control. And the weather control can receive the selection operation of the user and carry out detail inquiry on the weather information of the corresponding place after the user selects the weather control. A schematic diagram of the display effect of a weather popup in the display device 200 according to some embodiments is illustrated in fig. 9. When the user moves the focus of the display device 200 to the weather control beside city a, the display device 200 controls the display 260 to show a weather pop in which the weather information of the day in city a, in particular, the forecast of 24 hours, can be shown. A weather forecast for city a of approximately 15 days may also be displayed. Here, correspondingly, when the display device 200 receives a user selection operation on a weather control, a weather detail query instruction is sent to the server 400, and after receiving the weather detail query instruction, the server 400 acquires specific weather information of city a (weather 24 hours and weather 15 days), and feeds the information back to the display device 200. The display device 200 displays city a specific weather information in the weather pop.

Accordingly, some embodiments of the present application further provide a display device, where the display device 200 includes a display 260 and a controller 250, the controller 250 is communicatively connected to the display 260, and the controller 250 is configured to perform the ticket information processing procedure. The ticket information processing process is as follows:

in some embodiments, the display device 200 receives a ticket inquiry command input by a user and sends the ticket inquiry command to the server 400, and the display device 200 receives ticket information fed back by the server 400 according to the ticket inquiry command, wherein the ticket information includes ticket information and weather information, and the ticket information includes a departure place and a destination. The display device 200 controls the display 260 to display the ticket information on a ticket inquiry interface, and correspondingly displays the corresponding weather information in the display area where the departure place and the destination are displayed. A schematic diagram of the display effect of another ticketing query interface in the display device 200 according to some embodiments is illustrated in fig. 10. As shown in fig. 10, when the ticket information is displayed, the departure place and the destination are already displayed on the display device 200, and at this time, the display device 200 may directly and synchronously display the acquired weather information in the display area where the departure place and the destination are displayed, so that the user can clearly know the ticket information and the corresponding weather information.

Based on the same inventive concept as the server, the embodiment of the present application further provides a ticket information processing method, where the method includes: the server 400 receives a ticket inquiry instruction for inquiring ticket information transmitted from the display apparatus 200. The server 400 analyzes the information slot position according to the ticket inquiry instruction, and acquires the ticket checking entry parameter, wherein the ticket checking entry parameter comprises address information, time information and ticket type information. The server 400 acquires ticket information according to the check entry, and performs standardization processing on the address information and the time information to acquire weather check entry. The server 400 acquires weather information according to the weather inquiry entry, and merges the weather information into the ticket information to obtain ticket information. The server 400 feeds back the ticket information to the display device so that the display device 200 presents the ticket information to the user.

In some embodiments, the server 400 creates a new thread for obtaining the weather query participation and weather information from the weather query participation.

Since the above embodiments are all described by referring to and combining with other embodiments, the same portions are provided between different embodiments, and the same and similar portions between the various embodiments in this specification may be referred to each other. And will not be described in detail herein.

It is noted that, in this specification, relational terms such as "first" and "second," and the like, are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a circuit structure, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such circuit structure, article, or apparatus. Without further limitation, the presence of an element identified by the phrase "comprising an … …" does not exclude the presence of other like elements in a circuit structure, article, or device comprising the element.

Other embodiments of the present application will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure herein. This application is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the application and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the application being indicated by the following claims.

The above embodiments of the present application do not limit the scope of the present application.

Claims

1. A server, wherein the server is configured to:

2. The server of claim 1, wherein the server is further configured to:

and creating a new thread for acquiring the weather inquiry participation and acquiring weather information according to the weather inquiry participation.

3. The server according to claim 1, wherein in the step of normalizing the address information and the time information to obtain the weather query entry, the server is configured to:

inquiring a region code corresponding to the address represented by the address information according to a preset standardized address table, and taking the region code as a weather inquiry reference, wherein the address represented by the address information comprises a starting place and a destination of the user;

and formatting the time information into a standard date format, and taking the formatted time information as weather inquiry reference.

4. The server of claim 1, wherein after the feeding back the ticketing information to the display device, the server is further configured to:

receiving a refreshing instruction which is sent by the display equipment and used for refreshing weather information;

obtaining the departure time and the arrival time of the train number selected by the user according to the refreshing instruction, and formatting the departure time and the arrival time;

and acquiring weather information again by using the address information after the standardization processing and the departure time and the arrival time after the formatting, and feeding back the weather information to the display equipment.

5. The server according to claim 1, wherein in the step of receiving a ticket inquiry instruction for inquiring ticket information sent by the display device, the server is further configured to:

and if the ticket inquiry command is input to the display equipment through the voice of the user, controlling to carry out natural language processing and analyzing the information slot position in the ticket inquiry command.

6. The server according to claim 1, wherein after obtaining the address information, the server is configured to:

inquiring recommendation information of the destination according to the destination represented by the address information, wherein the recommendation information comprises local food information;

and feeding back the recommendation information to the display device so that the recommendation information is synchronously displayed by the display device when the ticket information is displayed.

7. A display device, comprising:

a display;

and controlling the display to display the ticket information on a ticket inquiry interface, and correspondingly displaying the corresponding weather information in a display area where the departure place and the destination are displayed.

8. A display device, comprising:

a display;

9. The display device of claim 8, wherein a refresh control is provided in the ticket details interface, and wherein the controller is further configured to:

receiving the operation selected by the user on the refreshing control, and sending a refreshing instruction for refreshing weather information to the server;

receiving weather information of departure time and arrival time corresponding to the train number selected by the user, which is fed back by the server according to the refreshing instruction;

and updating the received weather information to the ticket detail interface.

10. A method for processing ticket service information, the method comprising: