CN114374936A - Terminal prompting method, device and equipment - Google Patents
Terminal prompting method, device and equipment Download PDFInfo
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- CN114374936A CN114374936A CN202011097908.0A CN202011097908A CN114374936A CN 114374936 A CN114374936 A CN 114374936A CN 202011097908 A CN202011097908 A CN 202011097908A CN 114374936 A CN114374936 A CN 114374936A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
- H04W4/08—User group management
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/24—Accounting or billing
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
- Y02D—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
- Y02D30/00—Reducing energy consumption in communication networks
- Y02D30/70—Reducing energy consumption in communication networks in wireless communication networks
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Abstract
The embodiment of the invention relates to the technical field of information, and discloses a terminal prompting method, a device and equipment, wherein the method comprises the following steps: acquiring characteristic data information of the terminal; acquiring each contact information of the terminal according to the characteristic data information, and carrying out grade division on the contact information to determine the contact grade corresponding to each contact information of the terminal; acquiring the use state information of the terminal according to the characteristic data information of the terminal, and determining the corresponding urging grade of the terminal according to the use state information; and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level. Through the mode, the embodiment of the invention improves the terminal prompting efficiency.
Description
Technical Field
The embodiment of the invention relates to the technical field of information, in particular to a terminal prompting method, a device and equipment.
Background
With the continuous and deep promotion of the related work of operators for speed increase and cost reduction and the gradual glowing of the competition of communication markets, the situation of lack of strength and income decline caused by new increase becomes a normal state in the industry. In this context, customer arrears remain on a comparable scale.
The applicant finds in research that the existing expense prompting mode cannot accurately position the payment prompting crowd and the payment prompting mode, so that the payment prompting efficiency is low.
Disclosure of Invention
In view of the above problems, embodiments of the present invention provide a terminal prompting method, device and apparatus, which are used to solve the problem of low prompting efficiency in the prior art.
According to an aspect of the embodiments of the present invention, there is provided a terminal urging method, including:
acquiring characteristic data information of the terminal;
acquiring each contact information of the terminal according to the characteristic data information, and carrying out grade division on the contact information to determine the contact grade corresponding to each contact information of the terminal;
acquiring the use state information of the terminal according to the characteristic data information of the terminal, and determining the corresponding urging grade of the terminal according to the use state information;
and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
Further, the contact information includes: internet contact information, voice contact information and social relationship contact information;
determining the internet contact information as a first contact information grade, determining the voice contact information as a second contact information grade, and determining the social relation contact information as a third contact information grade;
the third contact manner level is higher than the second contact manner level, which is higher than the first contact manner level.
Further, when the contact information is internet contact information, the determining a contact level corresponding to each piece of contact information of the terminal includes:
acquiring flow information used by the terminal under each internet contact mode;
and if the traffic information used under each internet contact way is larger than a preset first threshold value, determining the optimal internet contact way information corresponding to the terminal according to the traffic information used by the terminal under each internet contact way.
Further, after determining the contact way grade corresponding to each contact way information of the terminal, the method further includes:
and periodically checking each contact information of the terminal, and refreshing the contact information according to the checking result.
Further, the usage state information of the terminal includes: the call time information, the call duration information, the flow information and the payment time information are obtained;
the determining the prompting level corresponding to the terminal according to the using state information includes:
if the call time information is lower than a preset call time threshold, the call duration information is lower than a preset call duration threshold and the traffic information is lower than a preset traffic threshold, determining that the notification level of the terminal is a first notification level;
otherwise, if the call time information is higher than a preset call time threshold value, or the call duration information is higher than a preset call duration threshold value, determining that the notification level of the terminal is a third notification level;
otherwise, determining the prompting grade of the terminal as a second prompting grade;
the third urging level is greater than the second urging level, and the second urging level is greater than the first urging level.
Further, the determining, according to the notification level of the terminal and the contact information level, contact information that is to be notified to the terminal includes:
determining contact information for urging according to a preset mapping table between the urging level and the contact level;
for the terminal of the third prompting level, prompting by adopting the contact information with the contact level being the first contact level;
for the terminal of the second prompting level, prompting by adopting the contact information of which the contact level is the first contact level and the second contact level;
and aiming at the terminal with the first prompting level, prompting by adopting the contact information with the contact level of the first contact level, the second contact level and the third contact level.
Further, when the contact information with the contact information level being the first contact information level is adopted for urging, the best internet contact information corresponding to the terminal is adopted for urging.
The embodiment of the present invention further provides a terminal prompting device, including:
the characteristic data acquisition module: the terminal is used for acquiring characteristic data information of the terminal;
a contact means grade acquisition module: the system comprises a data processing module, a data processing module and a data processing module, wherein the data processing module is used for acquiring the characteristic data information of the terminal and determining the contact information of the terminal;
urging grade analysis module: the terminal is used for acquiring the use state information of the terminal according to the characteristic data information of the terminal and determining the corresponding urging grade of the terminal according to the use state information;
the urging strategy generation module: and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
The embodiment of the invention also provides terminal prompting equipment, which comprises: the system comprises a processor, a memory, a communication interface and a communication bus, wherein the processor, the memory and the communication interface complete mutual communication through the communication bus;
the memory is used for storing at least one executable instruction, and the executable instruction causes the processor to execute the operation of the terminal prompting method in the embodiment.
The embodiment of the present invention further provides a computer-readable storage medium, where at least one executable instruction is stored in the storage medium, and when the executable instruction runs on a terminal prompting device, the terminal prompting device is enabled to execute the operation of the terminal prompting method according to any one of the above embodiments.
As can be seen from the above, in the embodiment of the present invention, the contact information of the terminal is obtained from the feature data information, and the contact information is subjected to level division to determine the level of the contact, and meanwhile, the terminal is subjected to notification level division, and a user with a specific notification level is prompted by using a contact with a specific contact level, so that the efficiency and pertinence of the notification to the terminal are improved, and the success rate of the notification is improved.
The foregoing description is only an overview of the technical solutions of the embodiments of the present invention, and the embodiments of the present invention can be implemented according to the content of the description in order to make the technical means of the embodiments of the present invention more clearly understood, and the detailed description of the present invention is provided below in order to make the foregoing and other objects, features, and advantages of the embodiments of the present invention more clearly understandable.
Drawings
The drawings are only for purposes of illustrating embodiments and are not to be construed as limiting the invention. Also, like reference numerals are used to refer to like parts throughout the drawings. In the drawings:
fig. 1 is a schematic flow chart illustrating a terminal urging method according to an embodiment of the present invention;
fig. 2 shows a flow chart of terminal urging level determination provided by the embodiment of the present invention;
fig. 3 shows a flowchart of terminal contact validity verification provided by the embodiment of the present invention;
FIG. 4 illustrates a flow chart for providing Internet contact determination according to an embodiment of the present invention;
fig. 5 is a diagram showing a structure of a terminal urging apparatus according to an embodiment of the present invention;
fig. 6 shows a structure diagram of a terminal urging system according to an embodiment of the present invention;
fig. 7 shows a structure diagram of a terminal urging device according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the invention are shown in the drawings, it should be understood that the invention can be embodied in various forms and should not be limited to the embodiments set forth herein.
Fig. 1 shows a flowchart of a terminal prompting method according to an embodiment of the present invention, where the method is executed by a terminal prompting device, and the terminal prompting device is typically a server device. As shown in fig. 1, the method comprises the steps of:
step 110: acquiring characteristic data information of the terminal;
and collecting personalized feature data generated by the terminal in the process of using products and services of the operator from an operator database so as to support user portrait during policy analysis of the terminal urging method. In order to avoid user data leakage, the embodiment of the application fuzzifies user sensitive data. The collected characteristic data information is shown in table 1:
TABLE 1
The user basic attribute is as follows: the method is used for recording the current state of a user and information such as basic real-name authentication and the like, and comprises the following steps: identity card information, residence communication information, work unit information and the like.
The internet traffic behavior is: the method is used for recording information such as monthly average flow, daily average flow, total flow, QQ and WeChat daily average flow of the last three or more months of the user and consumed flow of other applications.
Consumption behaviors: for recording the subscription information of the user and information on whether it is listed as a blacklist or not.
Group behaviors: the method is used for recording whether a user belongs to a group product member, whether a group pays and group contacts, and the like, and the general group behavior reflects the unit information of the user.
Payment attributes: the system is used for recording the payment times information, payment amount, blacklist information and the like for the last three or more months.
Position-related information: for recording base station information frequently used by the user, installation address information of a broadband associated with the user, and the like.
The above information all belongs to the feature data information of the terminal, but it can be understood by those skilled in the art that the feature data information is not limited to the above, and more other information can be obtained from the operator database as required.
Step 120: acquiring each contact information of the terminal according to the characteristic data information, and carrying out grade division on the contact information to determine the contact grade corresponding to each contact information of the terminal;
extracting each effective contact information of the terminal from the characteristic data information of the terminal, wherein the effective contact information comprises the following steps: the contact information of the user, the contact information of the work unit, the contact information of the friend making circle and the like. The user contact information comprises the following steps: defaulting mobile phone number, micro signal, QQ number, residence communication information, 139 mailbox address, other mobile phone numbers of the same identity card number and the like; the work unit contact way comprises a work place communication address, a work unit contact telephone and the like; the friend-making circle contact mode comprises a family group member mobile phone number, a work unit contact person mobile phone number, a high-frequency contact person mobile phone number and the like. The above information is the contact information related to the terminal, and correspondingly, corresponds to different contact ways, in the embodiment of the present invention, the contact way information is classified into classes, the contact way class corresponding to each contact way of the terminal is determined, and for different contact way information, different priorities and different notification ways are adopted to perform notification, specifically, as shown in table 2:
TABLE 2
The prompting mode comprises modes such as voice, short message, e-mail, letter and public number push, for example: when the contact way is a telephone number, prompting by adopting a voice and short message way; when the contact way is a mailbox address, adopting an e-mail way to prompt; when the contact way is the address, urging the notice in a way of mailing a letter; and when the contact way is a micro signal or a QQ number, prompting by pushing a prompt to the micro signal or the QQ number.
Meanwhile, according to the different types of the contact information and the different information of the contact information, different urging levels are determined for the contact information, as shown in table 2, according to the different urging effectiveness, the contact information is divided into 3 levels for matching different urging scenes, and the value range of the levels is [ a0, a1, a2 ]. The grade A0 is the lowest, the grade A2 is the highest, and the higher grade represents the stronger the urging effect. Such as: when the contact way type is a friend-making circle contact way, the contact way grade of the corresponding contact way information is A2, family members, work units or other high-frequency contacts can be directly contacted through the contact way, and the prompting effect of the way is the best. When the contact address in the work unit contact address is a work place communication address, the contact address level is determined to be A1. When the contact address is a micro signal or a QQ number, the contact address grade is determined to be A0.
Of course, the system may also classify the contact ways differently according to the actual situation, and further determine different contact way grades, as shown in table 3:
TABLE 3
The contact information type comprises an internet contact information, a voice contact information and a social relation contact information; wherein the internet contact comprises: the method comprises the following steps of determining the contact information of WeChat, QQ, E-mail and other social software, wherein the contact information of WeChat, QQ, E-mail and other social software is more and more important in the life of people, determining the Internet contact information as a first contact level A0, determining the voice contact information as a second contact level A1, and determining the social contact information as a third contact level A2; the third contact manner level is higher than the second contact manner level, and the second contact manner level is higher than the first contact manner level, namely the notification effect of the third contact manner level A2 is better than that of the second contact manner level A1; the advisory effect of the second contact means rating a1 is better than the advisory effect of the first contact means rating a 0.
Step 130: acquiring the use state information of the terminal according to the characteristic data information of the terminal, and determining the corresponding urging grade of the terminal according to the use state information;
the use state information of the terminal includes: the embodiment of the present invention comprehensively analyzes the notification level of the terminal according to the usage state information, that is, a pre-judgment is performed on the notification effect of the terminal according to the usage state of the user, the specific flow is shown in fig. 2, and the determining of the notification level corresponding to the terminal according to the usage state information of the terminal includes:
step 1301: acquiring use state information;
the use state information of the terminal includes: whether the information belongs to a blacklist, call time information, call duration information, payment time information and the like.
Step 1302: judging whether the user belongs to an identity card blacklist user or not;
determining whether the terminal belongs to an identity card blacklist user or not according to the basic identity information of the terminal, if the terminal belongs to the blacklist user, basically judging that the effect of prompting the terminal is poor, and turning to a step 1303; if not, go to step 1304;
step 1303: the user has low initiative payment willingness, and the terminal is determined to be a first urging grade W0;
the embodiment of the application divides the prompting grade into three grades according to the user payment intention: the third urging level W2 is high level, which indicates that the initiative payment will be relatively high, the second urging level W1 is medium level, which indicates that the initiative payment will be medium, and the first urging level W0 is low level, which indicates that the initiative payment will be relatively low.
Step 1304: judging whether the call duration, the call times and the flow within the preset time are lower than a preset threshold value or not;
setting a call duration threshold T respectively for call duration, call times and flow in a preset time periodtimeThreshold value T of number of callsfreqAnd a flow threshold TflowWherein the preset time period can be within approximately three months; if the call time information is lower than a preset call time threshold, the call duration information is lower than a preset call duration threshold and the traffic information is lower than a preset traffic threshold, determining that the announcement level of the terminal is a first announcement level W0, indicating that the activity degree of the terminal in the last three months is low, determining that the active payment will of the user is very low, and turning to step 1303; otherwise go to step 1305.
Step 1305: judging whether the call duration within the preset time reaches a preset threshold value or not;
if the call duration TtimeIf the preset threshold value is reached, determining that the terminal is active recently, and turning to step 1306; otherwise, go to step 1307;
of course, it may also be determined whether the call duration is greater than a preset threshold, for example, 3 minutes, and then the number of the contacts having the call duration greater than the preset threshold is counted, if the number of the contacts is greater than the preset number threshold TlinkGo to step 1306; otherwise go to step 1307.
Step 1306: and determining that the active payment willingness of the user is higher, and determining that the terminal is at a third prompting level W2.
Step 1307: judging whether the payment times within the preset time reach a preset threshold value T or notpay；
If the call duration of the terminal is lower than the preset call duration threshold TtimeBut the payment times thereof reach the preset payment time threshold TpayIf the terminal is still in the use state, the step 1306 is executed, the initiative payment will be determined to be higher, and the step 1306 is executed; otherwise go to step 1308;
step 1308: the terminal is determined to be the second urging level W1.
Step 1309: and (6) ending.
Wherein, the threshold value T in the analysis processtime、Tfreq，Tflow、TlinkAnd TpayCan be set according to actual conditions to suggest Ttime2.5 (hr), Tfreq100 (times), Tflow＝10(G)，Tlink10 (human), Tpay3 (times).
Therefore, the embodiment of the invention judges the initiative payment intention of the terminal in advance by analyzing the use state information of the terminal, determines the corresponding prompting grade of the terminal, can enable the system to adopt corresponding prompting means in a targeted manner to prompt the terminal, and improves the success rate and the prompting efficiency of prompting.
Step 140: and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
Determining contact information for urging according to a preset mapping table between the urging level and the contact level; for the terminal of the third urging level W2, urging the terminal to use the contact information of which the contact information level is the first contact information level A0; for the terminal of the second urging level W1, urging the terminal to use the contact information of which the contact information level is the first contact information level A0 and the second contact information level A1; and for the terminal of the third urging level W3, urging is carried out by adopting the contact information of which the contact level is the first contact level A0, the second contact level A1 and the third contact level A2. As shown in table 4:
TABLE 4
| Grade of urging | Contact means rating |
| W0 | A0+A1+A2 |
| W1 | A0+A1 |
| W2 | A0 |
As can be seen from the above, the terminal prompting method provided in the embodiment of the present invention obtains the contact information of the terminal from the feature data information, performs ranking on the contact information, determines the contact level, performs prompting level ranking on the terminal, and prompts the user at a specific prompting level by using the contact at the specific contact level, so that the efficiency and pertinence of prompting on the terminal are improved, and the success rate of prompting is improved.
Further, in order to ensure the accuracy of the contact information corresponding to the terminal acquired by the system, an embodiment of the present invention further provides a method for periodically checking the contact information, as shown in fig. 3, including:
step 121: acquiring contact information;
the contact information from the terminal is acquired periodically, and preferably, one check can be performed in 24 hours.
Step 122: judging whether a check period is reached;
if not, the contact information is acquired again; if so, go to step 123.
Step 123: checking the validity of the contact information;
checking the validity of two contact ways of 'other mobile phone numbers with the identity card number' and 'owing mobile phone number' by inquiring the state information of the mobile phone number, wherein the corresponding contact way is valid if the corresponding mobile phone number is not stopped;
the effectiveness of two contact ways of an official QQ service number and a WeChat public number attention list is searched by using the mobile phone number of the user, and the contact ways of the QQ number and the WeChat are verified, if the contact ways cannot be searched in the attention list, the situation that the user cancels attention, cannot receive the push message of the official platform and the contact ways are invalid is shown;
checking the validity of 3 contact ways of 'family group member mobile phone number', 'work group contact mobile phone number' and '139 mailbox' by inquiring the state of the corresponding product in the user ordering relationship, and if the corresponding ordering relationship is still valid, considering that the contact way is valid;
for the group product contact persons, further checking the validity of the mobile phone number of the contact person, wherein the checking mode is the same as that of the mobile phone number;
calculating and checking the validity of two contact ways of 'a residence communication address' and 'a work communication address' through the residence and work models;
and verifying the validity of the contact mode 'high-frequency contact person mobile phone number' by counting the states of the high-frequency contact person and the mobile phone number in the recent call record again.
Step 124: if the contact information is valid, go to step 121; otherwise, the effective contact information of the user is updated.
Step 125: and updating the effective contact information of the user.
According to the embodiment of the invention, the acquired contact information of the terminal is periodically checked, so that the accuracy of the acquired contact information is ensured, and the efficiency and the accuracy of the urging are improved.
Further, for the internet contact information of the terminal, because of the variety of internet contact ways, if each contact way is pushed and contacted, the efficiency of prompting is reduced. Specifically, as shown in fig. 4:
step 201: acquiring internet flow information;
and acquiring the internet flow information of the terminal according to the characteristic data information of the terminal.
Step 202: judging whether the average daily flow of the terminal reaches a threshold value L or notflow；
Judging the daily flow value of the terminal, and if the flow value reaches a threshold value LflowThen, the traffic usage of the terminal is analyzed to determine its internet preference, go to step 203, where LflowCan be set to 3G; if the threshold is not reached, go to step 205.
Step 203: judging whether the flow of the QQ/WeChat reaches a preset threshold value L or notapp；
Extracting flow information consumed by QQ/WeChat from the flow information, and judging whether the flow information reaches a preset threshold value L or notappThe preset threshold value LappMay be set to 50M.
If the preset threshold value L is reachedappIf yes, judging the user is a QQ/WeChat preference user, and turning to step 204; otherwise, the user is determined to be the non-internet communication preference user.
The description here is given by taking QQ/wechat as an example, and is not limited to QQ or wechat only.
Step 204: and determining the terminal as a QQ/WeChat preference user.
And determining the QQ/WeChat as the optimal Internet contact way of the terminal.
Step 205: judging 139 whether the reminding amount of the short message of the mailbox reaches a preset threshold value Lmail；
Acquiring 139 short message reminding information of mailbox, and judging whether reminding amount reaches preset threshold value LmailThe preset threshold value Lmail1, if yes, determining that the user is a 139 mailbox preference user, and turning to step 206; otherwise, determining the user is a non-internet communication preference user, and turning to step 207;
the 139 mailbox is illustrated here as an example and may be any type of mailbox.
Step 206: determining that the terminal is a 139 mailbox preference user;
and determining 139 the mailbox as the best internet contact way of the terminal.
Step 207: determining as a non-internet communication preference user;
if the user is determined to be a non-internet communication preference user. And when the user is determined to be the non-Internet communication preference user, prompting the user through short messages or letter mails and the like.
When the best internet contact way is determined through the method, when the contact way information with the contact way grade being the first contact way grade is adopted for urging, the best internet contact way information corresponding to the terminal is adopted for urging.
Specifically, as shown in table 5:
TABLE 5
Therefore, the embodiment of the invention extracts the optimal internet contact way of the terminal by analyzing the internet communication preference of the user so as to be applied to users with different habit preferences and improve the viewing rate of the user for the prompting prompt.
Further, fig. 5 shows a schematic structural diagram of an embodiment of the terminal urging device provided by the present invention. As shown in fig. 5, the apparatus 500 includes: the characteristic data acquisition module 510 and the contact information level acquisition module: the module is used for acquiring information of each contact way of the terminal according to the characteristic data information, and performing analysis on the information 520, the urging level analysis module 530 and the urging strategy generation module 540;
the feature data acquisition module 510: the terminal is used for acquiring characteristic data information of the terminal;
the contact means level obtaining module 520: the system comprises a data processing module, a data processing module and a data processing module, wherein the data processing module is used for acquiring the characteristic data information of the terminal and determining the contact information of the terminal;
the urging level analysis module 530: the terminal is used for acquiring the use state information of the terminal according to the characteristic data information of the terminal and determining the corresponding urging grade of the terminal according to the use state information;
the urging policy generation module 540: and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
The terminal prompting device provided by the embodiment of the invention determines the grade of the contact way by acquiring the contact way information of the terminal from the characteristic data information and grading the contact way information, and meanwhile, the terminal is graded to prompt the user with a specific prompting grade by adopting the contact way with the specific contact way grade, so that the prompting efficiency and pertinence of the terminal are improved, and the prompting success rate is improved.
Further, as shown in fig. 6, the terminal prompting device is connected to the user terminal and the database of the operator network, and interacts with the user through voice, short message, WeChat, QQ, circle of friends, and the like, and fig. 6 is a schematic diagram of a terminal prompting system.
On the basis of the terminal prompting device, the prompting grade analysis module further comprises an internet preference analysis module and a delinquent willingness analysis module;
the internet preference analysis module is used for acquiring flow information used by the terminal under each internet contact way; if the traffic information used under each internet contact way is larger than a preset first threshold value, determining the optimal internet contact way information corresponding to the terminal according to the traffic information used by the terminal under each internet contact way, and determining the optimal internet contact way information of the terminal;
the clearing willingness analysis module is used for determining an urging grade corresponding to a terminal according to the call time information, the call duration information, the flow information and the payment time information, and if the call time information is lower than a preset call time threshold, the call duration information is lower than a preset call duration threshold and the flow information is lower than a preset flow threshold, determining the urging grade of the terminal as a first urging grade; otherwise, if the call time information is higher than a preset call time threshold value, or the call duration information is higher than a preset call duration threshold value, determining that the notification level of the terminal is a third notification level; otherwise, determining the prompting grade of the terminal as a second prompting grade; the third urging level is greater than the second urging level, and the second urging level is greater than the first urging level.
The embodiment of the invention analyzes the internet communication mode of the terminal, determines the optimal internet contact mode of the terminal, and carries out targeted urging on the terminal by combining the urging grade of the terminal, thereby improving the success rate of urging.
Fig. 7 is a schematic structural diagram of an embodiment of a terminal prompting device provided by the present invention, and a specific implementation of the terminal prompting device is not limited in the specific embodiment of the present invention.
As shown in fig. 7, the terminal announcement device may include: a processor (processor)702, a Communications Interface 704, a memory 706, and a communication bus 708.
Wherein: the processor 702, communication interface 704, and memory 706 communicate with each other via a communication bus 708. A communication interface 704 for communicating with network elements of other devices, such as clients or other servers. The processor 702 is configured to execute the program 710, and may specifically execute the relevant steps in the terminal urging method embodiment described above.
In particular, the program 710 may include program code comprising computer-executable instructions.
The processor 702 may be a central processing unit CPU, or an Application Specific Integrated Circuit (ASIC), or one or more Integrated circuits configured to implement an embodiment of the present invention. The terminal urging device comprises one or more processors which can be the same type of processor, such as one or more CPUs; or may be different types of processors such as one or more CPUs and one or more ASICs.
The memory 706 stores a program 710. The memory 706 may comprise high-speed RAM memory, and may also include non-volatile memory (non-volatile memory), such as at least one disk memory.
Specifically, the program 710 may be invoked by the processor 702 to cause the terminal advisory facility to perform the following operations:
acquiring characteristic data information of the terminal;
acquiring each contact information of the terminal according to the characteristic data information, and carrying out grade division on the contact information to determine the contact grade corresponding to each contact information of the terminal;
acquiring the use state information of the terminal according to the characteristic data information of the terminal, and determining the corresponding urging grade of the terminal according to the use state information;
and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
Further, the contact information includes: internet contact information, voice contact information and social relationship contact information;
determining the internet contact information as a first contact information grade, determining the voice contact information as a second contact information grade, and determining the social relation contact information as a third contact information grade;
the third contact manner level is higher than the second contact manner level, which is higher than the first contact manner level.
Further, when the contact information is internet contact information, the determining a contact level corresponding to each piece of contact information of the terminal includes:
acquiring flow information used by the terminal under each internet contact mode;
and if the traffic information used under each internet contact way is larger than a preset first threshold value, determining the optimal internet contact way information corresponding to the terminal according to the traffic information used by the terminal under each internet contact way.
Further, after determining the contact way grade corresponding to each contact way information of the terminal, the method further includes:
and periodically checking each contact information of the terminal, and refreshing the contact information according to the checking result.
Further, the usage state information of the terminal includes: the call time information, the call duration information, the flow information and the payment time information are obtained;
the determining the prompting level corresponding to the terminal according to the using state information includes:
if the call time information is lower than a preset call time threshold, the call duration information is lower than a preset call duration threshold and the traffic information is lower than a preset traffic threshold, determining that the notification level of the terminal is a first notification level;
otherwise, if the call time information is higher than a preset call time threshold value, or the call duration information is higher than a preset call duration threshold value, determining that the notification level of the terminal is a third notification level;
otherwise, determining the prompting grade of the terminal as a second prompting grade;
the third urging level is greater than the second urging level, and the second urging level is greater than the first urging level.
Further, the determining, according to the notification level of the terminal and the contact information level, contact information that is to be notified to the terminal includes:
determining contact information for urging according to a preset mapping table between the urging level and the contact level;
for the terminal of the third prompting level, prompting by adopting the contact information with the contact level being the first contact level;
for the terminal of the second prompting level, prompting by adopting the contact information of which the contact level is the first contact level and the second contact level;
and aiming at the terminal with the first prompting level, prompting by adopting the contact information with the contact level of the first contact level, the second contact level and the third contact level.
Further, when the contact information with the contact information level being the first contact information level is adopted for urging, the best internet contact information corresponding to the terminal is adopted for urging.
As can be seen from the above, the terminal prompting device provided in the embodiment of the present invention determines the contact manner level by obtaining the contact manner information of the terminal from the characteristic data information and performing level division on the contact manner information, and performs notification level division on the terminal, so that a user with a specific notification level is prompted by using a contact manner with a specific contact manner level, thereby improving the efficiency and pertinence of prompting for the terminal, and improving the success rate of prompting.
The embodiment of the invention provides a computer-readable storage medium, where the storage medium stores at least one executable instruction, and when the executable instruction runs on a terminal prompting device, the terminal prompting device is enabled to execute a terminal prompting method in any method embodiment.
The executable instruction may be specifically configured to enable the terminal prompting device to execute the terminal prompting method provided in the foregoing embodiment.
Embodiments of the present invention provide a computer program, where the computer program can be called by a processor to enable a terminal prompting device to execute a terminal prompting method in any of the above method embodiments.
An embodiment of the present invention provides a computer program product, where the computer program product includes a computer program stored on a computer-readable storage medium, and the computer program includes program instructions, when the program instructions are run on a computer, the computer is caused to execute the terminal prompting method in any of the above method embodiments.
The algorithms or displays presented herein are not inherently related to any particular computer, virtual system, or other apparatus. Various general purpose systems may also be used with the teachings herein. The required structure for constructing such a system will be apparent from the description above. In addition, embodiments of the present invention are not directed to any particular programming language. It is appreciated that a variety of programming languages may be used to implement the teachings of the present invention as described herein, and any descriptions of specific languages are provided above to disclose the best mode of the invention.
In the description provided herein, numerous specific details are set forth. It is understood, however, that embodiments of the invention may be practiced without these specific details. In some instances, well-known methods, structures and techniques have not been shown in detail in order not to obscure an understanding of this description.
Similarly, it should be appreciated that in the foregoing description of exemplary embodiments of the invention, various features of the embodiments of the invention are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the invention and aiding in the understanding of one or more of the various inventive aspects. However, the disclosed method should not be interpreted as reflecting an intention that: that the invention as claimed requires more features than are expressly recited in each claim.
Those skilled in the art will appreciate that the modules in the device in an embodiment may be adaptively changed and disposed in one or more devices different from the embodiment. The modules or units or components of the embodiments may be combined into one module or unit or component, and may be divided into a plurality of sub-modules or sub-units or sub-components. All of the features disclosed in this specification (including any accompanying claims, abstract and drawings), and all of the processes or elements of any method or apparatus so disclosed, may be combined in any combination, except combinations where at least some of such features and/or processes or elements are mutually exclusive. Each feature disclosed in this specification (including any accompanying claims, abstract and drawings) may be replaced by alternative features serving the same, equivalent or similar purpose, unless expressly stated otherwise.
It should be noted that the above-mentioned embodiments illustrate rather than limit the invention, and that those skilled in the art will be able to design alternative embodiments without departing from the scope of the appended claims. In the claims, any reference signs placed between parentheses shall not be construed as limiting the claim. The word "comprising" does not exclude the presence of elements or steps not listed in a claim. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The invention may be implemented by means of hardware comprising several distinct elements, and by means of a suitably programmed computer. In the unit claims enumerating several means, several of these means may be embodied by one and the same item of hardware. The usage of the words first, second and third, etcetera do not indicate any ordering. These words may be interpreted as names. The steps in the above embodiments should not be construed as limiting the order of execution unless specified otherwise.
Claims (10)
1. A terminal prompting method is characterized by comprising the following steps:
acquiring characteristic data information of the terminal;
acquiring each contact information of the terminal according to the characteristic data information, and carrying out grade division on the contact information to determine the contact grade corresponding to each contact information of the terminal;
acquiring the use state information of the terminal according to the characteristic data information of the terminal, and determining the corresponding urging grade of the terminal according to the use state information;
and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
2. The terminal advertisement method of claim 1, wherein the contact information comprises: internet contact information, voice contact information and social relationship contact information;
determining the internet contact information as a first contact information grade, determining the voice contact information as a second contact information grade, and determining the social relation contact information as a third contact information grade;
the third contact manner level is higher than the second contact manner level, which is higher than the first contact manner level.
3. The terminal urging method according to claim 2, wherein when the contact information is internet contact information, the determining a contact level corresponding to each piece of contact information of the terminal includes:
acquiring flow information used by the terminal under each internet contact mode;
and if the traffic information used under each internet contact way is larger than a preset first threshold value, determining the optimal internet contact way information corresponding to the terminal according to the traffic information used by the terminal under each internet contact way.
4. The terminal urging method according to claim 3, wherein after determining the contact information level corresponding to each piece of contact information of the terminal, the method further comprises:
and periodically checking each contact information of the terminal, and refreshing the contact information according to the checking result.
5. The terminal advertisement method according to claim 4, wherein the usage state information of the terminal includes: the call time information, the call duration information, the flow information and the payment time information are obtained;
the determining the prompting level corresponding to the terminal according to the using state information includes:
if the call time information is lower than a preset call time threshold, the call duration information is lower than a preset call duration threshold and the traffic information is lower than a preset traffic threshold, determining that the notification level of the terminal is a first notification level;
otherwise, if the call time information is higher than a preset call time threshold value, or the call duration information is higher than a preset call duration threshold value, determining that the notification level of the terminal is a third notification level;
otherwise, determining the prompting grade of the terminal as a second prompting grade;
the third urging level is greater than the second urging level, and the second urging level is greater than the first urging level.
6. The terminal advertising method according to claim 5, wherein the determining of the contact information for the terminal to advertise according to the advertising level of the terminal and the contact level comprises:
determining contact information for urging according to a preset mapping table between the urging level and the contact level;
for the terminal of the third prompting level, prompting by adopting the contact information with the contact level being the first contact level;
for the terminal of the second prompting level, prompting by adopting the contact information of which the contact level is the first contact level and the second contact level;
and aiming at the terminal with the first prompting level, prompting by adopting the contact information with the contact level of the first contact level, the second contact level and the third contact level.
7. The terminal advertisement method according to claim 6, wherein when the advertisement is performed by using the contact information whose contact information rating is the first contact information rating, the advertisement is performed by using the best internet contact information corresponding to the terminal.
8. A terminal announcement device, comprising:
the characteristic data acquisition module: the terminal is used for acquiring characteristic data information of the terminal;
a contact means grade acquisition module: the system comprises a data processing module, a data processing module and a data processing module, wherein the data processing module is used for acquiring the characteristic data information of the terminal and determining the contact information of the terminal;
urging grade analysis module: the terminal is used for acquiring the use state information of the terminal according to the characteristic data information of the terminal and determining the corresponding urging grade of the terminal according to the use state information;
the urging strategy generation module: and determining contact information for prompting the terminal according to the prompting level of the terminal and the contact level.
9. A terminal announcement device, comprising: the system comprises a processor, a memory, a communication interface and a communication bus, wherein the processor, the memory and the communication interface complete mutual communication through the communication bus;
the memory is used for storing at least one executable instruction, and the executable instruction causes the processor to execute the operation of the terminal urging method according to any one of claims 1-7.
10. A computer-readable storage medium having stored thereon at least one executable instruction that, when executed on a terminal advertising device, causes the terminal advertising device to perform operations of the terminal advertising method as claimed in any one of claims 1 to 7.
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