CN114338347A - Ampere platform-based fault information out-of-band acquisition method and device - Google Patents

Ampere platform-based fault information out-of-band acquisition method and device Download PDF

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Publication number
CN114338347A
CN114338347A CN202111487544.1A CN202111487544A CN114338347A CN 114338347 A CN114338347 A CN 114338347A CN 202111487544 A CN202111487544 A CN 202111487544A CN 114338347 A CN114338347 A CN 114338347A
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information
alarm
fault
ampere
platform
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王伟
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Nanchang Huaqin Electronic Technology Co ltd
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Nanchang Huaqin Electronic Technology Co ltd
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Abstract

The application discloses a method and a device for out-of-band acquisition of fault information based on an Ampere platform, wherein the method comprises the following steps: accessing a state register of the processor, collecting fault data, and obtaining fault code information according to the fault data; analyzing the fault code information to obtain corresponding alarm information, wherein the alarm information is used for describing fault contents corresponding to the fault code information; determining alarm grade information corresponding to the alarm information according to the alarm information; and sending the alarm information and the alarm level information to the client. The fault code information is analyzed into the warning information with high readability, specific fault content corresponding to the fault code information can be clearly obtained, operation and maintenance personnel can conveniently and quickly refer to the fault code information, meanwhile, corresponding warning grade information can be determined according to the warning information, the operation and maintenance personnel can conveniently and clearly know the severity of the fault, the operation and maintenance personnel can conveniently maintain, and the operation and maintenance efficiency is improved.

Description

Ampere platform-based fault information out-of-band acquisition method and device
Technical Field
The application relates to the technical field of servers, in particular to an Ampere platform-based fault information out-of-band acquisition method and device.
Background
With the development of big data and cloud computing, the demand of servers is increasing, and the requirements on the reliability, the availability and the maintainability of the servers are higher and higher.
At present, the SNMP Trap is always a common operation and maintenance mode for a data center due to the characteristics of convenience and strong availability.
Whereas the Ampere Altra CPU is a high performance processor with 80 cores, based on the ARM architecture. In products such as a server and the like developed by an Ampere platform, a BMC collects fault information from each register in a mode of polling a CPU register through I2C, and records an SEL in a mode of an OEM sensor, wherein the SEL only has a fault code and does not have fault information description, if the fault code is directly sent to an operation and maintenance client in a mode of SNMP Trap, operation and maintenance personnel need to analyze a comparison table according to a data structure provided by the Ampere company, and the analysis of the information is not very beneficial.
Disclosure of Invention
The present application aims to solve the above technical problems, and provide an Ampere platform-based method, an Ampere platform-based device, an Ampere platform-based electronic device, and a computer-readable storage medium, which can clearly obtain specific fault contents corresponding to fault code information, and at the same time, can clearly know alarm level information of a fault, thereby facilitating operation and maintenance personnel to use and improving operation and maintenance efficiency.
In order to achieve the above object, the present application discloses an Ampere platform-based fault information out-of-band obtaining method, which includes:
accessing a state register of a processor, collecting fault data, and obtaining fault code information according to the fault data;
analyzing the fault code information to obtain corresponding alarm information, wherein the alarm information is used for describing fault contents corresponding to the fault code information;
determining alarm grade information corresponding to the alarm information according to the alarm information;
and sending the alarm information and the alarm level information to a client.
Optionally, the "analyzing the fault code information to obtain corresponding warning information" includes:
analyzing the fault code information to obtain a plurality of pieces of sub information;
and integrating the analyzed sub-information to form an alarm description field serving as the alarm information.
Optionally, the sub information includes fault object information, fault content information, and fault type information.
Optionally, the "determining the alarm level information corresponding to the alarm information according to the alarm information" includes:
and classifying the alarm grade information according to the repairable degree corresponding to the fault content recorded by the alarm information.
Optionally, the sending the alarm information and the alarm level information to a client includes:
placing the alarm information and the alarm grade information in a sending instruction of a sending script, wherein the sending instruction configures the address of the client;
and the sending script sends the sending instruction to the client.
Optionally, the sending the alarm information and the alarm level information to a client includes:
and creating a data message according to the alarm information and the alarm grade information, and packaging and sending the data message to a protocol address of the client.
Optionally, the accessing the status register of the processor and collecting the fault data includes:
the processor's status register is accessed by calling the I2C interface and based on the register address.
In order to achieve the above object, the present application further discloses an Ampere platform-based fault information out-of-band obtaining apparatus, which includes:
the acquisition module is used for accessing a status register of the processor, collecting fault data and obtaining fault code information according to the fault data;
the analysis module is used for analyzing the fault code information to obtain corresponding alarm information, and the alarm information is used for describing fault content corresponding to the fault code information;
the determining module is used for determining alarm grade information corresponding to the alarm information according to the alarm information;
and the sending module is used for sending the alarm information and the alarm grade information to a client.
In order to achieve the above object, the present application also discloses an electronic device, comprising:
a processor;
a memory having stored therein executable instructions of the processor;
wherein the processor is configured to perform the Ampere platform based failure information out-of-band acquisition method as described above via execution of the executable instructions.
In order to achieve the above object, the present application also discloses a computer readable storage medium, on which a computer program is stored, which includes a computer program that, when executed by a processor, implements the method for obtaining fault information out-of-band based on the Ampere platform as described above.
According to the method and the device, firstly, a state register of a processor is accessed, fault data are collected, fault code information is generated according to the fault data, the fault code information is analyzed to obtain corresponding warning information, the warning information is used for describing fault content corresponding to the fault code information, warning grade information corresponding to the warning information is determined according to the warning information, and finally the warning information and the warning grade information are sent to a client. The application analyzes the data code information into the warning information with stronger readability, can clearly acquire the specific fault content corresponding to the fault code information, and is convenient for operation and maintenance personnel to quickly refer to the warning information.
Drawings
Fig. 1 is a flowchart of a method for acquiring fault information out-of-band based on an Ampere platform according to an embodiment of the present application.
Fig. 2 is a schematic block diagram of an Ampere platform-based fault information out-of-band acquisition apparatus according to an embodiment of the present application.
Fig. 3 is a schematic block diagram of an electronic device according to an embodiment of the present application.
Detailed Description
In order to explain technical contents, structural features, implementation principles, and objects and effects of the present application in detail, the following detailed description is given with reference to the accompanying drawings in combination with the embodiments.
Referring to fig. 1, the application discloses an Ampere platform-based method for out-of-band acquisition of fault information, which includes:
101. and accessing a state register of the processor, collecting fault data, and obtaining fault code information according to the fault data.
Specifically, the processor refers to an Ampere CPU processor, and accesses a status register of the processor and collects fault data through an out-of-band management system. The out-of-band Management system includes a BMC (Baseboard Management Controller), and the BMC may be connected to the client in a network interaction manner.
More specifically, the BMC is connected to the processor through the I2C interface to establish a communication link between the BMC and the processor, but the BMC may also communicate with the processor through other methods, and only the BMC needs to access the status register of the processor and collect the fault data, so that the BMC is not limited herein.
Specifically, the BMC accesses the status register of the processor and collects the fault data in a polling manner, and the specific implementation process and principle of the polling manner are well known to those skilled in the art, and therefore are not described herein again.
Specifically, the fault data refers to raw data (unprocessed data) collected from a status register of the processor, and the fault code information is generated according to the collected raw data and a SEL fault code format. The operation and maintenance personnel cannot directly obtain the corresponding fault content from the fault code information, and the corresponding fault content can be obtained only by further compiling (inquiring a comparison table).
In some embodiments, the accessing the status register of the processor and collecting the fault data comprises:
the processor's status register is accessed by calling the I2C interface and based on the register address.
The I2C interface can be used for directly acquiring fault data in the status register of the processor, which is beneficial to quickly and accurately transmitting information and ensuring the stability of communication.
102. And analyzing the fault code information to obtain corresponding alarm information, wherein the alarm information is used for describing fault contents corresponding to the fault code information.
Specifically, the alarm information refers to that after the fault code information is analyzed, the corresponding fault content is presented in a description field mode, so that operation and maintenance personnel can directly obtain the corresponding fault content without further processing the information, and the practicability is improved.
In some embodiments, the "analyzing the fault code information to obtain the corresponding alarm information" includes:
analyzing the fault code information to obtain a plurality of pieces of sub information;
and integrating the analyzed sub-information to form an alarm description field serving as alarm information.
The fault code information is analyzed to obtain a plurality of pieces of sub information, and the analyzed sub information is integrated to form an alarm description field, so that the analysis efficiency can be improved, the fault content corresponding to the alarm information is more concise and visual, the key point is highlighted, and the operation and maintenance personnel can conveniently obtain the information.
Further, the sub information includes fault object information, fault content information, and fault type information. The corresponding content can be obtained by analyzing the corresponding sub information.
Specifically, the failure object information indicates a component in which a failure has occurred, a location where the failure has occurred, and the like, the failure content information indicates the content of the failure that has occurred specifically, and the failure type information indicates the type of the failure.
Specifically, the fault code information is analyzed to obtain a plurality of sub-information, such as information name, information position, information type, information content and the like. For example, if the fault code information is in the form of SEL data, the data structure thereof is defined as EvtRecord, and the EvtRecord includes sub information such as GenerationID (ID information is recorded), SensorType (a component in which a fault occurs is recorded), SensorNum (content of a specific fault is recorded), EvtDirType (a type in which a fault is recorded), EvtData (a location in which a fault occurs is recorded), and the like.
When the device is used, whether the ID information content recorded by the generationID sub-information is an OEM type code defined by an Ampere platform or not can be judged firstly, if so, a component with a fault (such as a processor, a Memory, a temperature sensing module and the like) is analyzed according to the SensorType sub-information, the specifically-occurring fault content (such as CE _ CPU _ IError, UE _ Memory _ IError and the like) is analyzed according to the SensorNum sub-information, the fault type (such as SMpro, PMpro and the like) is analyzed according to the EvtDirType sub-information, the fault occurrence position (such as Socket0, Socket1 and the like) is analyzed according to the EvtData sub-information, and finally, each piece of analyzed sub-information is integrated to form a description field (the content of the component with the fault, the specifically-occurring fault content, the fault type, the fault occurrence position and the like which are described in a text mode) serving as alarm information. Of course, the sub information includes, but is not limited to, the component that has failed, the specific failure content, the type of failure, the location where the failure occurred, and may also include other contents, which are not limited herein.
Of course, when in use, if the ID information recorded by the GenerationID sub-information is not the OEM type code defined by the Ampere platform, the fault code information may be directly analyzed according to the standard SEL, and the specific implementation process and principle of the standard SEL analysis are well known to those skilled in the art, and therefore, will not be described herein again.
103. And determining alarm grade information corresponding to the alarm information according to the alarm information.
In some embodiments, the "determining alarm level information corresponding to the alarm information according to the alarm information" includes:
and classifying the alarm grade information according to the repairable degree corresponding to the fault content recorded by the alarm information.
The alarm grade information is divided according to the repairable degree corresponding to the fault content recorded by the alarm information, so that the severity of the fault is conveniently and clearly fed back to the operation and maintenance personnel, and the operation and maintenance personnel can take corresponding measures in time.
Generally speaking, for a fault with a high repairable degree (a fault that can be repaired by the system itself or with a high repairable degree, generally speaking, a fault in software), alarm information corresponding to the fault is set to be lower alarm level information, and for a fault with a low repairable degree (a fault with a low repairable degree or with a non-repairable degree, generally speaking, a fault in hardware), alarm information corresponding to the fault is set to be higher alarm level information. Of course, the alarm level information may be in the form of a specific numerical value, or in the form of a specific level (such as A, B, C level, or high, medium, and low levels), or may be specifically set as three indication modes of info, warning, and critical, which respectively indicate the alarm of information (high repairable degree), warning (medium repairable degree), and severity (low repairable degree), and is not limited herein.
104. And sending the alarm information and the alarm level information to the client.
In some embodiments, the sending the alarm information and the alarm level information to the client includes:
the alarm information and the alarm grade information are placed in a sending instruction of a sending script, and the sending instruction configures the address of a client;
the sending script sends the sending instruction to the client.
The alarm information and the alarm grade information are arranged in the sending instruction of the sending script and sent, so that the information can be quickly and accurately sent to the client, the information transmission is facilitated, meanwhile, operation and maintenance personnel can timely acquire the system fault content, and the practicability is improved.
Specifically, the sending script may adopt an SNMP Trap sending tool, and the operation and maintenance personnel may pre-configure SNMP Trap related information including, but not limited to, an SNMP Trap version, a client IP address, a port number, and the like, and add alarm information and alarm level information to the Trap information and send the Trap information to the client when in use.
More specifically, alarm information, alarm level information, corresponding oid identifiers, client IP addresses, port numbers and other information are put into the SNMP Trap instruction parameters, corresponding instruction parameters are selected according to the SNMP Trap version, and the BMC directly calls an SNMP Trap sending tool to send the instruction parameters to the client.
After the Trap information is sent to the client by using the BMC, operation and maintenance personnel can visually and clearly know the operation state of the server on the client, and carry out corresponding fault treatment according to the content described by the alarm information and the level described by the alarm level information, so that the operation and maintenance efficiency and the overall usability and usability of the server are greatly improved.
In some embodiments, the sending the alarm information and the alarm level information to the client includes:
and creating a data message according to the alarm information and the alarm grade information, and packaging and sending the data message to the protocol address of the client.
The data message is established according to the alarm information and the alarm level information and is packaged and sent to the protocol address of the client, so that the information can be quickly and accurately sent to the client, the information transmission is facilitated, meanwhile, operation and maintenance personnel can timely acquire system fault content, and the practicability is improved.
Specifically, the BMC creates an SNMP data packet and composes a UDP data packet according to the alarm information, the alarm level information, the corresponding oid identifier, and the like, and then directly sends the UDP data packet to the IP address where the client is located.
According to the method and the device, firstly, a state register of a processor is accessed, fault data are collected, fault code information is generated according to the fault data, the fault code information is analyzed to obtain corresponding warning information, the warning information is used for describing fault content corresponding to the fault code information, warning grade information corresponding to the warning information is determined according to the warning information, and finally the warning information and the warning grade information are sent to a client. The application analyzes the data code information into the warning information with stronger readability, can clearly acquire the specific fault content corresponding to the fault code information, and is convenient for operation and maintenance personnel to quickly refer to the warning information.
Referring to fig. 2, an embodiment of the present application further discloses an out-of-band fault information acquiring apparatus based on an Ampere platform, which includes:
the acquisition module 10, the acquisition module 10 is used for accessing the status register of the processor and collecting fault data, and obtaining fault code information according to the fault data;
the analysis module 11 is used for analyzing the fault code information to obtain corresponding alarm information, and the alarm information is used for describing fault content corresponding to the fault code information;
the determining module 12, the determining module 12 is configured to determine alarm level information corresponding to the alarm information according to the alarm information;
and the sending module 13, wherein the sending module 13 is used for sending the alarm information and the alarm level information to the client.
For specific description of the apparatus for acquiring fault information out-of-band based on the Ampere platform, see the above method for acquiring fault information out-of-band based on the Ampere platform for details, and are not described herein again.
Referring to fig. 3, an embodiment of the present application further discloses an electronic device, which includes:
a processor 21;
a memory 20 having stored therein executable instructions of the processor 21;
wherein the processor 21 is configured to execute the above-described Ampere platform-based failure information out-of-band acquisition method via execution of executable instructions. It should be noted that the processor 21 refers to a processor for executing the above-mentioned method for obtaining out-of-band fault information based on the Ampere platform, and is not the same concept as the above-mentioned Ampere CPU processor.
The embodiment of the application also discloses a computer readable storage medium, wherein a computer program is stored on the computer readable storage medium, and when the computer program is executed by a processor, the method for acquiring the fault information out of band based on the Ampere platform is realized. It should be noted that the processor refers to a processor for executing the above-mentioned method for obtaining out-of-band fault information based on the Ampere platform, and is not the same concept as the above-mentioned Ampere CPU processor.
The embodiment of the application also discloses a computer program product or a computer program, which comprises computer instructions, and the computer instructions are stored in a computer readable storage medium. The processor of the electronic device reads the computer instructions from the computer-readable storage medium, and executes the computer instructions, so that the electronic device executes the method for acquiring the fault information out of band based on the Ampere platform.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware associated with computer program instructions, and the programs can be stored in a computer readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), or the like.
The above disclosure is only a preferred embodiment of the present application and should not be taken as limiting the scope of the present application, so that the claims of the present application are covered by the appended claims.

Claims (10)

1. A fault information out-of-band obtaining method based on an Ampere platform is characterized by comprising the following steps:
accessing a state register of a processor, collecting fault data, and obtaining fault code information according to the fault data;
analyzing the fault code information to obtain corresponding alarm information, wherein the alarm information is used for describing fault contents corresponding to the fault code information;
determining alarm grade information corresponding to the alarm information according to the alarm information;
and sending the alarm information and the alarm level information to a client.
2. The Ampere platform-based failure information out-of-band acquisition method according to claim 1,
the step of analyzing the fault code information to obtain corresponding warning information comprises the following steps:
analyzing the fault code information to obtain a plurality of pieces of sub information;
and integrating the analyzed sub-information to form an alarm description field serving as the alarm information.
3. The Ampere platform-based failure information out-of-band acquisition method according to claim 2,
the sub-information includes fault object information, fault content information and fault type information.
4. The Ampere platform-based failure information out-of-band acquisition method according to claim 1,
the step of determining the alarm level information corresponding to the alarm information according to the alarm information comprises the following steps:
and classifying the alarm grade information according to the repairable degree corresponding to the fault content recorded by the alarm information.
5. The Ampere platform-based failure information out-of-band acquisition method according to claim 1,
the step of sending the alarm information and the alarm level information to the client comprises the following steps:
placing the alarm information and the alarm grade information in a sending instruction of a sending script, wherein the sending instruction configures the address of the client;
and the sending script sends the sending instruction to the client.
6. The Ampere platform-based failure information out-of-band acquisition method according to claim 1,
the step of sending the alarm information and the alarm level information to the client comprises the following steps:
and creating a data message according to the alarm information and the alarm grade information, and packaging and sending the data message to a protocol address of the client.
7. The Ampere platform-based failure information out-of-band acquisition method according to claim 1,
the accessing the status register of the processor and collecting the fault data comprises:
the processor's status register is accessed by calling the I2C interface and based on the register address.
8. An out-of-band fault information acquisition device based on an Ampere platform is characterized by comprising:
the acquisition module is used for accessing a status register of the processor, collecting fault data and obtaining fault code information according to the fault data;
the analysis module is used for analyzing the fault code information to obtain corresponding alarm information, and the alarm information is used for describing fault content corresponding to the fault code information;
the determining module is used for determining alarm grade information corresponding to the alarm information according to the alarm information;
and the sending module is used for sending the alarm information and the alarm grade information to a client.
9. An electronic device, comprising:
a processor;
a memory having stored therein executable instructions of the processor;
wherein the processor is configured to perform the Ampere platform based failure information out-of-band acquisition method of any of claims 1-7 via execution of the executable instructions.
10. A computer-readable storage medium, on which a computer program is stored, which, when executed by a processor, implements the Ampere platform-based failure information out-of-band acquisition method according to any one of claims 1 to 7.
CN202111487544.1A 2021-12-06 2021-12-06 Ampere platform-based fault information out-of-band acquisition method and device Withdrawn CN114338347A (en)

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