CN114331366A

CN114331366A - Cross-region-based transaction item determination method and device

Info

Publication number: CN114331366A
Application number: CN202111648687.6A
Authority: CN
Inventors: 陈曦
Original assignee: China Construction Bank Corp; CCB Finetech Co Ltd
Current assignee: China Construction Bank Corp; CCB Finetech Co Ltd
Priority date: 2021-12-29
Filing date: 2021-12-29
Publication date: 2022-04-12

Abstract

The invention relates to the technical field of big data, and provides a cross-region affair handling item determining method and device, wherein the method comprises the following steps: determining a statistical value of the element parameters of each item according to historical transaction data of each item in a preset area of a preset time period, wherein the element parameters of each item comprise: handling the total amount, networking related parameters and the online access amount of the external area; calculating the cross-region communication degree of each item according to the statistical value of the element parameters of each item; taking the items with the cross-region communication degree larger than a first preset value as the items to be communicated; determining a target transaction area of the to-be-transacted items according to the online access amount of the area outside the to-be-transacted items; and sending the to-be-transacted items to the transaction institution of the target transaction area. The method can determine the items to be accessed meeting the cross-region access requirement of the user according to the historical access data of all items in the preset region in the preset time period, and provides high-frequency service for the user after the cross-region access is ensured.

Description

Cross-region-based transaction item determination method and device

Technical Field

The present disclosure relates to the field of big data technologies, and in particular, to a method and an apparatus for determining cross-regional affair handling items.

Background

In the prior art, some items need to be transacted across regions, that is, a user needs to leave the region where the user is located to transact items from a specific region, such as transacting government affairs service items across regions, transacting financial businesses across regions, and the like. For a user to transact items across regions, the user can run in different regions, so that the problems of user time waste and poor user experience effect exist. The problem that cross-region transaction items cannot provide services for users efficiently and waste manpower for a transaction mechanism is solved.

Based on this, in the prior art, the transaction mechanism releases the cross-regional transaction items (the content of the transaction items and the landing areas of the transaction items are limited, that is, the user does not need to go to the site of the transaction mechanism in different places to locally perform the transaction), the determination of the existing cross-regional transaction items has strong subjectivity, the requirement of some users for performing the transaction in different places cannot be met, and after the cross-regional transaction items are released, the problem that the cross-regional transaction items can provide high-frequency service for the users cannot be guaranteed, so that the cross-regional transaction items cannot be really achieved.

Disclosure of Invention

The method is used for solving the problems that the actual requirements of users cannot be met and high-frequency access cannot be guaranteed for the general affair items in the conventional general affair item determining method.

In order to solve the above technical problem, a first aspect of the present disclosure provides a cross-regional affairs handling item determining method, including:

determining a statistical value of the element parameters of each item according to historical transaction data of each item in a preset area of a preset time period, wherein the element parameters of each item comprise: handling the total amount, networking related parameters and the online access amount of the external area;

calculating the cross-region communication degree of each item according to the statistical value of the element parameters of each item;

taking the items with the cross-region communication degree larger than a first preset value as the items to be communicated;

determining a target transaction area of the to-be-transacted items according to the external area online access amount of the to-be-transacted items;

and sending the items to be transacted to the transaction institution of the target transaction area.

As a further embodiment herein, the cross-geo-traffic event determination method further comprises:

generating cross-region communication flow proposal information according to the to-be-communicated items;

and sending the cross-region handling flow suggestion information to a handling organization of the target handling area.

determining local networked suggestion information according to the statistical value of the networked relevant parameters of the to-be-dealt-with items and the target value of the networked relevant parameters;

sending the local networked advice information to an office of the predetermined area. As a further embodiment herein, determining local networking suggestion information according to the statistics of the networking related parameters of the to-be-posted event and the target values of the networking related parameters includes:

comparing the statistical value of the networking related parameters of the to-be-handled items with the target value of the networking related parameters;

screening out target values different from the statistical values of the networking related parameters of the items to be dealt with;

and generating local localization suggestion information according to the screened target value.

As a further embodiment herein, the historical transaction data for each transaction includes: list information of each item, transaction information of each item and online access information of each item.

As a further embodiment herein, the networking-related parameters include: material transfer mode, field transaction times and online transaction level.

As a further embodiment herein, determining a statistical value of a factor parameter of each item based on historical transaction data of each item within a predetermined area of a predetermined time period comprises:

determining networking related parameters of each item according to the list information of each item;

determining the total transaction amount of each item according to the transaction information of each item;

and determining the external area network access amount of each item according to the online access information of each item.

As a further embodiment herein, calculating the cross-region handling degree of each item according to the statistical value of the element parameter of each item includes:

matching the statistic value of each element parameter of each item with a grading rule of the element parameter, wherein the grading rule of the element parameter stores a mapping relation between an element parameter value range and grading;

and calculating the cross-region handling degree of each item according to the matched score of the statistical value of each element parameter of each item.

As a further embodiment herein, the scoring rule establishing process of the element parameters comprises:

establishing a total transaction amount scoring rule according to the principle that the total transaction amount is in direct proportion to the score;

establishing a grading rule of the material transfer mode according to a grading principle that the grading supporting express delivery is smaller than the grading supporting express delivery in the material transfer mode;

establishing a grading rule of the field handling times according to the principle that the field handling times are in direct proportion to the grading;

establishing a grading rule of the online transaction level according to the principle that the online transaction level is in inverse proportion to the grading;

and establishing a grading rule of the online access amount of the outer area according to the principle that the online access amount of the outer area is in direct proportion to the grading.

In a further embodiment of the present invention, the calculating the cross-region handling degree of each item according to the score matched from the statistical value of each element parameter of each item includes:

calculating the cross-region communication degree of each item by using the following formula:

wherein S is_iThe cross-region communication degree of the ith item; a is_ijThe weight of the jth element parameter of the ith item; x is the number of_ijThe scoring value of the jth element parameter of the ith item; n is the total amount of element parameters.

In a further embodiment of the present disclosure, determining a target routing area of the to-be-routed event according to the amount of access on the area network outside the to-be-routed event includes:

screening out areas with the access amount larger than a second preset value according to the external area online access amount of the to-be-handled items;

and taking the screened area as a target transaction area of the to-be-transaction items.

A second aspect of the present disclosure provides a cross-regional affair handling item determination method, including:

the parameter statistical unit is used for determining the statistical parameter value of each item according to the historical transaction data of each item in the preset area of the preset time period, wherein the statistical parameter of each item comprises the following steps: handling total quantity parameters, networking related parameters and external area online access;

the cross-region handling degree calculating unit is used for calculating the cross-region handling degree of each item according to the statistical parameter value of each item;

the system comprises a to-be-transacted transaction item determining unit, a transaction processing unit and a transaction processing unit, wherein the to-be-transacted transaction item determining unit is used for taking the events of which the cross-region transaction degree is greater than a first preset value as to-be-transacted events;

the target access area determining unit is used for determining the target access area of the to-be-accessed items according to the off-site area online access amount of the to-be-accessed items;

and the communication unit is used for generating cross-region communication flow suggestion information according to the to-be-communicated transaction items and sending the cross-region communication flow suggestion information to the transaction institutions of the target communication area.

A third aspect herein provides a computer apparatus comprising a memory, a processor, and a computer program stored on the memory, the computer program when executed by the processor, performing the instructions of any of the foregoing cross-regional transaction determination methods.

A fourth aspect herein provides a computer storage medium having stored thereon a computer program which, when executed by a processor of a computer device, executes instructions of any of the aforementioned cross-regional transaction determination methods.

A fifth aspect herein provides a computer readable program which, when executed by a processor in a computer, carries out the instructions of any of the aforementioned cross-regional transaction determination methods.

The cross-region transaction item determining party and device provided by the text determine the statistical value of the element parameters of each item by analyzing the historical transaction data of each item in the predetermined region of the predetermined time period; calculating the cross-region communication degree of each item according to the statistical value of the element parameters of each item; taking the items with the cross-region communication degree larger than a first preset value as the items to be communicated; determining a target transaction area of the to-be-transacted items according to the online access amount of the area outside the to-be-transacted items; the method comprises the steps of sending the to-be-transacted transaction items to the transaction mechanism of the target transaction area, determining the to-be-transacted transaction items which are difficult to summarize and found and meet the cross-region transaction requirements of the user from massive matters by adopting a quantitative evaluation mode according to actual matters of the user, ensuring that high-frequency service is provided for the user after the cross-region transaction of the to-be-transacted transaction items is realized, and having the advantages of saving manpower and ensuring the reasonability of the cross-region transaction item confirmation.

In order to make the aforementioned and other objects, features and advantages of the present invention comprehensible, preferred embodiments accompanied with figures are described in detail below.

Drawings

In order to more clearly illustrate the embodiments or technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.

FIG. 1 illustrates a block diagram of a cross-territorial affairs handling determination system according to an embodiment of the disclosure;

FIG. 2 illustrates a first flowchart of a cross-geo-traffic transaction determination method of embodiments herein;

FIG. 3 is a flow chart illustrating a process for statistics of transaction element parameters according to embodiments herein;

FIG. 4 illustrates a flow diagram of a cross-domain navigation program computation process for various items of embodiments herein;

FIG. 5 illustrates a second flowchart of a cross-geo-traffic transaction determination method of embodiments herein;

FIG. 6 illustrates a third flowchart of a cross-geo transaction determination method of embodiments herein;

FIG. 7 illustrates a first architectural diagram of a cross-geo-traffic event determination apparatus according to embodiments herein;

FIG. 8 illustrates a second block diagram of a cross-territorial access transaction determination apparatus according to an embodiment herein;

FIG. 9 shows a block diagram of a computer device according to an embodiment of the present disclosure.

Description of the symbols of the drawings:

110. a database;

120. a computing device;

710. a parameter statistical unit;

720. a cross-region communication degree calculation unit;

730. a to-be-transacted affair item determining unit;

740. a target passing area determination unit;

750. a communication unit;

760. a recommendation unit;

902. a computer device;

904. a processor;

906. a memory;

908. a drive mechanism;

910. an input/output module;

912. an input device;

914. an output device;

916. a presentation device;

918. a graphical user interface;

920. a network interface;

922. a communication link;

924. a communication bus.

Detailed Description

The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments herein without making any creative effort, shall fall within the scope of protection.

It should be noted that the terms "first," "second," and the like in the description and claims herein and in the above-described drawings are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments herein described are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, apparatus, article, or device that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or device.

The present specification provides method steps as described in the examples or flowcharts, but may include more or fewer steps based on routine or non-inventive labor. The order of steps recited in the embodiments is merely one manner of performing the steps in a multitude of orders and does not represent the only order of execution. When an actual system or apparatus product executes, it can execute sequentially or in parallel according to the method shown in the embodiment or the figures.

It should be noted that the cross-regional business transaction item determining method and apparatus are applicable to a scenario where a cross-regional business transaction requirement exists, and the items described herein are also general descriptions, which refer to transactions that a user needs to transact with a business office, for example, for government affair services, the items refer to transaction services provided by a government department, and for banks, the items refer to businesses provided by bank transaction outlets. Specifically, the method and the device for determining the cross-regional-access transacted items can be used for cross-regional-access of government affairs (such as loss report of social security card, passport transaction and the like) and can also be used for cross-regional-access of banking businesses (such as cross-regional cancellation of bank card).

The historical transaction information of each item referred to herein (including but not limited to the list information of the item, the transaction information of the item, and the internet access information of the item) is information that is authorized by the user or sufficiently authorized by each party. The acquisition, storage, use and processing of the historical transaction information of each item all conform to the relevant regulations of national laws and regulations.

The historical transaction information of each item related in the method is derived from an item transaction mechanism server (such as a bank website server and a government agency server), and the cross-regional transaction item determination method can be operated in a third-party system and an intelligent terminal of an independent data source, and comprises a smart phone, a tablet computer, a desktop computer and the like.

In the prior art, the cross-regional transaction item released by the transaction institution is mainly a result of subjective analysis of related personnel or a result determined by simple investigation, so that the system has strong subjectivity, cannot actually meet the requirement of a user for transacting the item in different places, and cannot ensure that the cross-regional transaction item provides high-frequency service after the cross-regional transaction item is released, and based on the result, the system for determining the cross-regional transaction item is provided, as shown in fig. 1, and comprises: a database 110 and a computing device 120.

The database 110 is used to store historical transaction data for each transaction.

The historical transaction data for transactions described herein includes: list information of each item, transaction information of each item and online access information of each item. The list information of each transaction can be obtained from each transaction organization, and is the guide information for transaction processing, for example, the guide information includes the data transmission mode (whether express transaction is supported) and the transaction profile information (field processing flow and online processing flow). The transaction information for each transaction may be obtained from each office, including registration information for the field transaction, such as user name, identification number, phone number, address, etc. The online access information of each item can be obtained from a server of each office website or an internet search engine server, the office website server can provide item real access information, the internet search engine server can provide item real search information, and the online access information of each item includes, but is not limited to, an IP address and item identification information (e.g., item name, item ID, etc.).

The computing device 120 is configured to obtain historical transaction data of each item in a predetermined area of a predetermined time period from the database 110; determining a statistical value of the element parameters of each item according to historical transaction data of each item in a preset area of a preset time period, wherein the element parameters of each item comprise: handling the total amount, networking related parameters and the online access amount of the external area; calculating the cross-region communication degree of each item according to the statistical value of the element parameters of each item; taking the items with the cross-region communication degree larger than a first preset value as the items to be communicated; determining a target transaction area of the to-be-transacted items according to the online access amount of the area outside the to-be-transacted items; and sending the to-be-transacted items to the transaction institution of the target transaction area.

In detail, the predetermined time period (for example, the last year) and the predetermined area (for example, the city around the large city) described herein may be manually set according to the requirement, which is not limited herein.

The total transaction amount and the networking related parameters of the items can reflect the urgency degree of the cross-region communication of the items, and the foreign domain online access amount of the items can reflect the high frequency degree of the items.

Specifically, the networking-related parameters can reflect information about transactions on the internet, including but not limited to material delivery methods, field transaction times, and online transaction levels. Determining a statistical value of an element parameter of each item according to historical transaction data of each item in a predetermined area of a predetermined time period, the method comprising the following steps: determining the networking related parameters (i.e. material transmission mode, field transaction times and online transaction level) of each item according to the list information of each item, determining the total transaction amount of each item according to the ending information of each item, and determining the external area online access amount of each item according to the online access information of each item.

The cross-region communication degree of each item can be considered as the urgent degree and the high-frequency degree of the cross-region communication, and the larger the value of the cross-region communication degree is, the higher the cross-region communication demand is.

The first predetermined value described herein may be set according to requirements, and the value thereof is not specifically limited herein.

The determining the target transaction area of the to-be-transacted item according to the access amount of the to-be-transacted item on the external area network comprises the following steps: screening out areas with the access amount larger than a second preset value according to the online access amount of the external areas of the items to be dealt with; and taking the screened area as a target transaction area of the to-be-transaction items. In specific implementation, the second predetermined value may be set according to requirements, and the value of the second predetermined value is not specifically limited herein.

The office mechanism for sending the to-be-handled items to the target office area includes, but is not limited to, sending E-mail, fax and the like to notify relevant personnel of the office mechanism, and implementing the cross-regional office requirement of the to-be-handled items in the predetermined area by the relevant personnel.

The cross-region transacting item determining system provided by the text can determine the to-be-transacted items meeting the cross-region transacting requirements of the user according to the actual transaction condition of the user, ensures that the to-be-transacted items can provide high-frequency service for the user after cross-region transacting, and has the advantages of saving manpower and ensuring the reasonability of cross-region transacting item confirmation.

In an embodiment of this document, as shown in fig. 2, there is further provided a cross-regional affair handling item determining method, including:

step 210, determining a statistical value of the element parameters of each item according to the historical transaction data of each item in the predetermined area of the predetermined time period, wherein the element parameters of each item comprise: handling the total amount, networking related parameters and the online access amount of the external area;

step 220, calculating the cross-region handling degree of each item according to the statistical value of the element parameters of each item;

step 230, taking the items with the cross-region communication degree larger than the first preset value as the items to be communicated;

step 240, determining a target transaction area of the to-be-transacted items according to the online access amount of the area outside the to-be-transacted items;

and 250, sending the to-be-accessed affair items to the affair institution of the target affair access area.

Specifically, the historical transaction data of each item includes: list information of each item, transaction information of each item and online access information of each item.

The total transaction amount of each item described herein refers to the total transaction amount of each item.

Networking related parameters for various items described herein include: material transfer mode, field transaction times and online transaction level. The materials refer to materials required by the transaction or materials obtained after the transaction, and the material transfer mode comprises an express mode support mode and an express mode non-support mode. The field transaction frequency of each item refers to the number of times that the item needs to be handled on site during transaction, the online transaction level refers to the analysis of the online transaction degree, and the follow-up table I is specifically referred to.

The extranet access amount of each item described herein includes, but is not limited to, the number of times (which may be represented by the number of extranet IPs) that the extranet area (i.e., other area than the predetermined area) inquires about the transaction guide information such as the office service website, APP, etc., and the extranet access amount refers to the number of IPs for the inquiry transaction guide that the extranet area accesses the government service network and the government service APP.

In some embodiments, as shown in fig. 3, the implementation of step 210 includes:

step 211, determining the material transmission mode, the on-site handling times and the online handling level of each item, namely networking related parameters, according to the list information of each item;

step 212, determining the total transaction amount according to the transaction information of each item;

step 213, determining the online access amount of the external area according to the online access information of each item.

Specifically, the list information of each item includes transaction processing guide information, wherein the transaction processing guide information includes a material delivery method and item processing profile information.

When step 211 is performed, the material delivery method may be directly extracted from the list information, and if the material delivery method is not recorded in the list information of the event, the default material delivery method is field fetching.

When step 211 is performed, the number of transactions on site for each transaction can be determined directly from the transaction profile information. If the online transaction level is recorded in the transaction profile information, the online transaction level information can be directly extracted from the transaction profile information, and if the online transaction level information does not exist in the transaction profile information, the transaction profile information is compared with the predetermined online transaction level standard information, and the online transaction level of each transaction is determined according to the comparison result. In one embodiment, the information on the online transaction level criteria is shown below, taking government affairs as an example:

stage I: the transaction has already implemented the transaction information distribution. The item can provide detailed and specific transaction guidance, online consultation and complaint channels, but cannot provide online transaction and needs to be submitted on site for transaction.

And II, stage: this matter has enabled the online pre-review of application materials. The user can submit and correct the relevant application information and materials through the network, the auditing mechanism carries out pre-auditing on the submitted materials on the platform, after the pre-auditing is passed, the user still needs to carry the original materials to be submitted and transacted on site, and after the approval decision is made, the user can obtain the result on site and can also select a logistics delivery mode to deliver the approval result. The whole handling process should be carried out on site for no more than 2 times.

Grade III: this matter has enabled the on-line verification of application materials. The user can submit and correct the related application information and materials through the network, the materials meet the handling conditions and directly enter the handling program, the user can inquire the handling state and the consultation problems on the network, and after the approval decision is made, the user needs to check the original materials on site and get the approval result after payment. The whole process should be on site for no more than 1 time.

IV stage: this matter has been implemented as a full-scale web. The user can submit and revise the relevant application information and materials through the network, the approval mechanism carries out online verification on the submitted materials, the materials directly enter a handling program after the materials are accepted, the user can inquire handling states and consultation problems on the network, and after approval decision is made, the user can deliver approval results through logistics after online payment. The whole process does not need to be handled on site.

In specific implementation, the standard information of the on-line transaction level of each item can be set according to actual conditions, and the information is not limited in this document.

When the step 212 is implemented, the total transaction amount of each item is obtained by counting the total transaction amount of each item according to the item as the label.

When step 213 is implemented, the access information except the predetermined area is first screened from the online access information of each item, and the online access amount of the external area is determined by counting the IP address amount in the screened online access information.

As shown in fig. 4, the step 220 of calculating the cross-region communication degree of each item based on the statistical value of the element parameter of each item includes:

step 221, matching the statistic value of each element parameter of each item with a grading rule of the element parameter, wherein a mapping relation between an element parameter value range and grading is stored in the grading rule of the element parameter;

step 222, calculating the cross-region communication degree of each item according to the score matched with the statistical value of each element parameter of each item.

In detail, the process of establishing the scoring rule of the element parameters in step 221 includes:

establishing a grading rule of the material transfer mode according to a grading principle that the grading of the express delivery supported by the material transfer mode is smaller than that of the express delivery supported by the material transfer mode;

In practical implementation, the score of a specific element in the scoring rule can be determined according to the above rule, which is not limited herein. Taking a government affair as an example, the predetermined region is a province, the predetermined time is the last 12 months (i.e. the last year), and the scoring rules of the element parameters are shown in table one:

watch 1

The first table is only an example, and in the specific implementation, the specific score can be set according to the actual situation.

When step 222 is performed, the cross-region handling degree of each item can be calculated by using the following formula:

wherein S is_iThe cross-region communication degree of the ith item; a is_ijThe weight of the jth element parameter of the ith item; x is the number of_ijThe scoring value of the jth element parameter of the ith item; n is the total amount of element parameters. The weight of the element parameter of each item can be set according to the actual situation, and the value is not limited in this document.

In specific implementation, the scoring values of the element parameters of all matters can be directly summed to obtain the cross-region handling degree.

When the step 230 is implemented, based on the above statistics, the larger the score is, the larger the passing requirement of the representative item is, in a specific embodiment, the maximum score is 100 points, the cross-region passing degree score is set to be 70 or more as the to-be-passed item, the transaction with the score between 70 points and 40 points is the alternative to-be-passed item, and the transaction with the score less than 40 points is the transaction with the small cross-region passing requirement. After the to-be-accessed event item meets the access requirement, the target access area of the to-be-accessed event is determined according to the online access amount of the alternative access area outside the to-be-accessed event, and the alternative access event is sent to the transaction mechanism of the target access area, so that cross-regional access is gradually achieved according to the access degree.

When the step 240 is implemented, screening out the area with the access amount larger than a second preset value according to the online access amount of the area outside the to-be-handled event; and taking the screened area as a target transaction area of the to-be-transaction items. For example, the target transaction areas corresponding to the "social security card loss report" item of a province city a are province city B and province city C.

When the step 250 is implemented, the to-be-transacted affair to be affair.

In an embodiment of the present disclosure, in order to improve the optimization efficiency of the target handling area, as shown in fig. 5, the method for determining the cross-regional handling items includes, in addition to the above steps 210 to 240:

step 260, generating cross-region handling flow proposal information according to the items to be handled;

and 270, sending the cross-region handling flow proposal information to the handling institution of the target handling area.

In detail, the transaction items to be communicated can be loaded into the cross-region communication flow proposal template, so that cross-region communication flow proposal information is generated. The standard suggestion information of the cross-region transaction item transaction process is recorded in the cross-region transaction process suggestion template, and can be set according to the actual situation, and the standard suggestion information is not limited in the text.

After the related personnel of the office organization obtain the cross-region communication flow suggestion information, the implementation mode of the cross-region communication can be directly obtained. For example, the cross-region general flow recommendation information is: and adding the call-through window of the user in the preset area to the items.

In one embodiment, to facilitate networking of the predefined regional items, as shown in fig. 6, the cross-regional transaction item determination method further includes, in addition to the steps 210 to 250:

step 260', determining local networked suggestion information according to the statistical value of the networked relevant parameters of the to-be-transacted affairs and the target value of the networked relevant parameters;

step 270', sending the local networked advice information to the office in the predefined area.

When the step 260' is implemented, the target value of the networked relevant parameter may be set according to the actual situation, and the specific value is not limited herein. Taking the to-be-transacted transaction item "social security card loss report" in a1 city, province a, 1 city, as an example, the statistical value of the networking related parameters of the to-be-transacted transaction item "social security card loss report" in a1 city, province a is as follows:

a. the material transfer mode is as follows: express handling is not supported;

b. number of on-site transactions: 2 times;

c. the online transaction level is as follows: and (II) grade.

The standard values of the network related parameters are as follows: supporting express handling; the field handling times are 0 times, and the online handling level is higher than the current level.

The local localization suggestion information obtained through step 260' is: the social security card loss report can be used for realizing express handling, reducing the field handling times and improving the network handling level to be III or IV.

When step 270' is implemented, after the local office organization obtains the local localization suggestion information, the organization or the related personnel are contacted to optimize the current office system.

Based on the same inventive concept, a cross-regional affair handling determination device is also provided, as described in the following embodiments. Because the principle of solving the problems of the cross-region affair handling item determining device is similar to that of the cross-region affair handling item determining method, the implementation of the cross-region affair handling item determining device can refer to the cross-region affair handling item determining method, and repeated parts are not described again.

Specifically, as shown in fig. 7, the cross-regional-traffic transaction item determination device includes:

a parameter statistics unit 710, configured to determine a statistical parameter value of each item according to historical transaction data of each item in a predetermined area of a predetermined time period, where the statistical parameter of each item includes: handling total quantity parameters, networking related parameters and external area online access;

a cross-region handling degree calculation unit 720, configured to calculate a cross-region handling degree of each item according to the statistical parameter value of each item;

a to-be-transacted transaction item determining unit 730, configured to use the event with the cross-region transaction degree greater than the first predetermined value as a to-be-transacted event;

a target routing area determining unit 740, configured to determine a target routing area of the to-be-routed event according to the online access amount of the area outside the to-be-routed event;

and the communication unit 750 is configured to generate cross-region handling flow suggestion information according to the to-be-handled handling items, and send the cross-region handling flow suggestion information to the handling institutions of the target handling area.

Further, as shown in fig. 8, the cross-regional-traffic transaction item determination apparatus further includes:

the suggestion unit 760 is used for generating cross-region communication flow suggestion information according to the to-be-communicated transaction items; the cross-regional office flow recommendation information is transmitted to the office of the target office area through the communication unit 750.

Further, the suggesting unit 760 is further configured to determine local networking suggestion information according to the statistics of the networking related parameters of the to-be-transacted transaction item and the target values of the networking related parameters; sending the local networked advice information to a transaction facility in the predetermined area.

The cross-regional transaction item determining device provided by the embodiment can quickly find out the to-be-transacted transaction items which are difficult to summarize and found and have cross-regional transaction requirements from massive matters by adopting a quantitative evaluation mode, generates cross-regional transaction flow suggestion information and local networked suggestion information according to the to-be-transacted transaction items and statistics of networking related parameters thereof, and can save manpower and material resources and ensure the cross-regional transaction and local networked optimization improvement effect of the matters.

In an embodiment herein, further providing a computer device for performing the cross-territorial affairs determining method according to any one of the foregoing embodiments, as shown in fig. 9, the computer device 902 may include one or more processors 904, such as one or more Central Processing Units (CPUs), each of which may implement one or more hardware threads. The computer device 902 may also include any memory 906 for storing any kind of information, such as code, settings, data, etc. For example, and without limitation, memory 906 may include any one or more of the following in combination: any type of RAM, any type of ROM, flash memory devices, hard disks, optical disks, etc. More generally, any memory may use any technology to store information. Further, any memory may provide volatile or non-volatile retention of information. Further, any memory may represent fixed or removable components of computer device 902. In one case, when the processor 904 executes the associated instructions, which are stored in any memory or combination of memories, the computer device 902 can perform any of the operations of the associated instructions. The computer device 902 also includes one or more drive mechanisms 908, such as a hard disk drive mechanism, an optical disk drive mechanism, etc., for interacting with any memory.

Computer device 902 may also include an input/output module 910(I/O) for receiving various inputs (via input device 912) and for providing various outputs (via output device 914)). One particular output mechanism may include a presentation device 916 and an associated graphical user interface 918 (GUI). In other embodiments, input/output module 910(I/O), input device 912, and output device 914 may also be excluded, acting as only one computer device in a network. Computer device 902 may also include one or more network interfaces 920 for exchanging data with other devices via one or more communication links 922. One or more communication buses 924 couple the above-described components together.

Communication link 922 may be implemented in any manner, such as over a local area network, a wide area network (e.g., the Internet), a point-to-point connection, etc., or any combination thereof. Communication link 922 may include any combination of hardwired links, wireless links, routers, gateway functions, name servers, etc., governed by any protocol or combination of protocols.

Corresponding to the methods in fig. 2-6, the embodiments herein also provide a computer-readable storage medium having stored thereon a computer program, which, when executed by a processor, performs the steps of the above-described method.

Embodiments herein also provide a computer readable program, wherein the method as shown in fig. 2 to 6 is performed when the program is executed by a processor in a computer.

It should be understood that, in various embodiments herein, the sequence numbers of the above-mentioned processes do not mean the execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments herein.

It should also be understood that, in the embodiments herein, the term "and/or" is only one kind of association relation describing an associated object, meaning that three kinds of relations may exist. For example, a and/or B, may represent: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" herein generally indicates that the former and latter related objects are in an "or" relationship.

Those of ordinary skill in the art will appreciate that the elements and algorithm steps of the examples described in connection with the embodiments disclosed herein may be embodied in electronic hardware, computer software, or combinations of both, and that the components and steps of the examples have been described in a functional general in the foregoing description for the purpose of illustrating clearly the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present disclosure.

It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.

In the several embodiments provided herein, it should be understood that the disclosed system, apparatus, and method may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may also be an electric, mechanical or other form of connection.

The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purposes of the embodiments herein.

In addition, functional units in the embodiments herein may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.

The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solutions of the present invention may be implemented in a form of a software product, which is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the methods described in the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.

The principles and embodiments of this document are explained herein using specific examples, which are presented only to aid in understanding the methods and their core concepts; meanwhile, for the general technical personnel in the field, according to the idea of this document, there may be changes in the concrete implementation and the application scope, in summary, this description should not be understood as the limitation of this document.

Claims

1. A cross-regional business transaction item determination method is characterized by comprising the following steps:

2. The cross-territorial expert transaction item determination method of claim 1, further comprising:

3. The cross-territorial expert transaction item determination method of claim 1, further comprising:

sending the local networked advice information to an office of the predetermined area.

4. The method for determining transacted business items across territories according to claim 3, wherein the step of determining the local networking suggestion information according to the statistics value of the networking related parameters of the to-be-transacted business and the target value of the networking related parameters comprises the steps of:

5. The cross-regional transaction item determination method of claim 1, wherein the historical transaction data of the transactions comprises: list information of each item, transaction information of each item and online access information of each item.

6. The cross-geo-traffic transaction determination method of claim 5, wherein the networking-related parameters include: material transfer mode, field transaction times and online transaction level.

7. The cross-regional transaction item determination method of claim 6, wherein determining the statistical value of the element parameter of each item according to the historical transaction data of each item in the predetermined area of the predetermined time period comprises:

and determining the external area network access amount of each item according to the network access information of each item.

8. The method for determining cross-regional business transaction items according to claim 7, wherein calculating the cross-regional business transaction degree of each item according to the statistical value of the element parameter of each item comprises:

9. The cross-regional business transaction item determination method according to claim 8, wherein the scoring rule establishing process of the element parameters comprises:

10. The method for determining cross-regional business transaction items according to claim 8, wherein calculating the cross-regional business transaction degree of each item according to the score matched from the statistical value of each element parameter of each item comprises:

11. The cross-regional business transaction item determining method of claim 1, wherein determining the target business transaction area of the to-be-transacted item according to the external area online access amount of the to-be-transacted item comprises:

12. A cross-regional transaction item determination apparatus, comprising:

the target access area determining unit is used for determining the target access area of the to-be-accessed items according to the external area online access amount of the to-be-accessed items;

13. A computer device comprising a memory, a processor, and a computer program stored on the memory, wherein the computer program, when executed by the processor, performs the instructions of the method of any one of claims 1-11.

14. A computer storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor of a computer device, executes instructions of a method according to any one of claims 1-11.

15. A computer-readable program, characterized in that the program, when executed by a processor in a computer, executes the instructions of the method of any one of claims 1 to 11.