CN114266552A - Service-level-oriented middle platform service management and control system - Google Patents
Service-level-oriented middle platform service management and control system Download PDFInfo
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Abstract
The invention relates to a service-level-oriented middlebox service management and control system in the technical field of power grid service management systems, which comprises a service operation management module, a service authority management module, a service optimization management module and a service monitoring module, wherein the service operation management module is used for analyzing and managing a service process, the service authority management module is used for managing the authority of the service system, the service optimization management module is used for managing the optimized content of the service process, and the service monitoring module is used for monitoring the service process. The service information is analyzed on the full link, so that the service quality and efficiency are improved, and the service process is monitored, so that the improvement and optimization of the service are facilitated.
Description
Technical Field
The invention relates to the technical field of power grid service management systems, in particular to a service level-oriented middling station service management and control system.
Background
At present, when a power grid system carries out service management, the management content is single, and service information in the service process cannot be managed and controlled.
Based on this, the invention designs a service-level-oriented middle desk service management and control system to solve the above problems.
Disclosure of Invention
The present invention provides a service-level-oriented middlebox service management and control system, so as to solve the problems that the management content is single and the service information in the service process cannot be managed and controlled when the current power grid system performs service management in the background art.
In order to achieve the purpose, the invention provides the following technical scheme: a service-level-oriented middlebox service management and control system comprises a service operation management module, a service authority management module, a service optimization management module and a service monitoring module, wherein the service operation management module is used for analyzing and managing a service process, the service authority management module is used for managing the authority of the service system, the service optimization management module is used for managing the optimized content of the service process, and the service monitoring module is used for monitoring the service process.
In the above-mentioned service-level-oriented middle desk service management and control system, the service operation management module includes a multi-view full-link call analysis unit, a log information collection unit, a full-link association unit, a topological relation call unit, a service tree diagram unit, a log detail call unit, a full-link call log query unit, and a full-link log search unit, the multi-view full-link call analysis unit is used for checking service call conditions of a full link, the log information collection unit is used for calling log information and performing conversion calculation, the full-link association unit is used for a full-link call data service, the topological relation call unit is used for analyzing a topological relation called by the service, the service tree diagram unit is used for analyzing a tree structure relation called by the service, and the log detail call unit is used for integrating system logs, the full link call log query unit is used for querying full link log information, and the full link log search unit accurately checks the service call log information of the service through the ID with the service mark.
In the above-mentioned service-level-oriented middlebox service management and control system, the service authority management module includes a service access application management unit, an access client management unit, an access auditor management unit, an access audit policy configuration unit, an access audit work order management unit, a service access audit management unit, a personnel organization authority management unit, and a service AcessKey management unit, the service access application management unit is used for managing the access application of the service, the access client management unit is used for managing the client accessed to the service, the access auditor management unit is used for setting the auditor accessed to the service according to the service type, level and component type, the access audit policy configuration unit is used for setting the audit policy, and the access audit work order management unit is used for processing the access audit work order, the business access auditing management unit is used for auditing and managing the business service access process, the personnel organization authority management unit is used for managing personnel organization information, and the business service accessibility management unit is used for managing accessibility of business services.
In the service-hierarchy-oriented middlebox service management and control system, the service optimization management module includes an artificial service optimization unit, a service optimization analysis unit, a knowledge graph construction unit, a static service inspection unit, a dynamic service inspection unit, a quality of service risk identification unit, and a service optimization library unit, the artificial service optimization unit is configured to optimize the process of artificial service, the service optimization analysis unit is configured to analyze the anomaly in the analysis result of the quality of service, the knowledge graph construction unit is configured to construct a knowledge graph of service, atomic service, call complexity, and client, the static service inspection unit is configured to provide a static service inspection tool, and the dynamic service inspection unit is configured to combine with full-link call log analysis, and providing a business service dynamic inspection tool, wherein the business service quality risk identification unit is used for identifying business service quality risks by combining static inspection data, dynamic inspection data and business quality scores of business services, and the business service optimization library unit is used for recording business service optimization schemes.
In the above-mentioned service-level-oriented middlebox service management and control system, the service monitoring module includes a service monitoring index defining unit for adding a service monitoring index model, a service index calculation formula unit for defining a service monitoring index, a service index early warning rule setting unit for adding a service index monitoring early warning rule model, a service monitoring maintenance window setting unit, a service monitoring index list management unit, and an application-side service management platform integration unit, the business service monitoring maintenance window setting unit realizes that early warning information in a change period uniformly enters a maintenance window and is uniformly confirmed by operation and maintenance personnel to meet actual business requirements, the business service monitoring index list management unit is used for integrating business requirements and technical realization angles and displaying an index list, and the application side service management platform integration unit is used for defining different data formats and supporting integration of calling states, logs and returned information indexes generated by different application architectures.
Compared with the prior art, the invention has the beneficial effects that: the service information is analyzed on the full link, so that the service quality and efficiency are improved, and the service process is monitored, so that the improvement and optimization of the service are facilitated.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a schematic view of the frame structure of the present invention;
FIG. 2 is a schematic diagram of a framework structure of a business service operation management module according to the present invention;
FIG. 3 is a schematic diagram of a framework structure of a service authority management module according to the present invention;
FIG. 4 is a schematic diagram of a framework structure of a business service optimization management module according to the present invention;
fig. 5 is a schematic diagram of a framework structure of a business service monitoring module according to the present invention.
In the drawings, the components represented by the respective reference numerals are listed below:
1-business service operation management module, 11-multi-view full link calling analysis unit, 12-log information acquisition unit, 13-full link association unit, 14-topological relation calling unit, 15-business service dendrogram unit, 16-log detail calling unit, 17-full link calling log inquiry unit, 18-full link log search unit, 2-business service authority management module, 21-business service access application management unit, 22-access client management unit, 23-access auditor management unit, 24-access audit strategy configuration unit, 25-access audit work order management unit, 26-business access management unit, 27-personnel organization authority management unit, 28-business service acesky management unit, 3-business service optimization management module, 31-manual business service optimization unit, 32-business service optimization analysis unit, 33-knowledge map construction unit, 34-business service static inspection unit, 35-business service dynamic inspection unit, 36-business service quality risk identification unit, 37-business service optimization library unit, 4-business service monitoring module, 41-business service monitoring index definition unit, 42-business service index calculation formula unit, 43-business service index monitoring early warning personnel setting unit, 44-business service index early warning rule setting unit, 45-business service monitoring maintenance window setting unit, 46-business service monitoring index list management unit, 47-application side service management platform integration unit.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-5, the present invention provides a technical solution: a service-level-oriented middle platform service management and control system comprises a service operation management module 1, a service authority management module 2, a service optimization management module 3 and a service monitoring module 4.
The service operation management module 1 includes a multi-view full link call analysis unit 11, a log information collection unit 12, a full link association unit 13, a topological relation call unit 14, a service tree diagram unit 15, a log detail call unit 16, a full link call log query unit 17, and a full link log search unit 18.
The multi-view full-link calling analysis unit 11 supports checking of the service calling condition of a full link, analyzes the service calling link from the service identity view and the service view, and identifies a service improvement proposal, such as a long calling link or a cyclic dependence, through the service calling link;
the log information acquisition unit 12 is used for developing a log information type acquisition probe, and comprises data acquisition, data conversion and data storage; acquiring call log information of a cloud platform atomic service, and developing a non-invasive information acquisition tool; acquiring business service configuration information, and converting and calculating data acquired by logs;
the full link association unit 13 is used for transmitting traceID information when the service calls atomic services such as other data services, and the like, so as to ensure that the full link can track the information called again, and form a call log for calling the full link once; associating the service identity information called each time to form a full link log of the service identity level; associating the client of the calling party and the terminal user information to form a full link log of the service side;
the topological relation calling unit 14 is configured to analyze a topological relation called by the service by analyzing a calling log of the service, and assist an operator to know an overall operation state of the service; displaying a full link calling topological relation graph of a single business service, and supporting screening and filtering according to business service names;
the service tree diagram unit 15 is configured to analyze a tree structure relationship of service invocation by analyzing a call log of a service, and assist an operator to know an overall operation state of the service; displaying a full link call tree-like relation graph of a single business service, and supporting the display of a hot spot service and a hot spot segmented link;
the log detail calling unit 16 is used for providing a log integration tool to improve the integration efficiency and quality of the service application system; through a service call link, directly checking an application system log of the call process, assisting in problem positioning and highlighting call abnormal information;
the full link call log query unit 17 is used for accurately checking a single call full link log through the TraceID, and includes call time, response time, access parameter information and interface response state information of each call, and can explicitly mark potential abnormal information; inquiring a service full-link call log through a service name, call time and the like, wherein the service full-link call log comprises call time, response duration, access parameter information and interface response state information of each call, and can explicitly mark potential abnormal information;
the full-link log searching unit 18 accurately checks the service call log of the service through the ID with the service mark, and the full-link log searching unit comprises the call time, the response time, the access reference information and the interface response state information of each call, and can explicitly mark potential abnormal information; and the ID of the service mark supports user information plus user order information, and operator and work order information.
The business service authority management module 2 comprises a business service access application management unit 21, an access client management unit 22, an access auditor management unit 23, an access audit policy configuration unit 24, an access audit work order management unit 25, a business access audit management unit 26, a personnel organization authority management unit 27 and a business service AcessKey management unit 28;
the service access application management unit 21 is used for a caller of a service to submit an access application first, the system allocates an AccessKey after the audit is passed, the caller uses the allocated AccessKey to complete the service call, and the online operation is supported, such as access test, access key management in different environments, and service access test in online/test environments;
the access client management unit 22 is used for client management of access business services, and includes client information, information of responsible persons, and settings of administrator roles and operator roles of the client; the administrator role can manage client information, including accessKey and the like, and an operator can only view the accessKey;
the access auditor management unit 23 is used for supporting auditors for setting service access according to the service type, level, component type and the like; the business service access auditor manages according to the role, for example, after the business auditor is set, all the work orders to be audited can be validated;
the access auditing policy configuration unit 24 is used for setting auditing policies, including levels of auditing personnel, all audits or single auditing and auditing, and supporting the setting of auditing policies according to business service names, business service levels and groups;
the access audit work order management unit 25 is used for processing, checking and updating the access audit work orders by personnel of each role in the audit process, supporting the shifting of auditors to groveling, supporting the checking of historical operation records of audit, facilitating problem tracing, supporting the checking of current processing personnel and facilitating process handling;
the service access auditing management unit 26 performs auditing management on the service access process, including:
and (3) browsing business services: the business service caller browses business services in the business service component library, and the business services comprise business service functions, access parameters, performance requirements and interface API.
Accessing application: the business service caller submits a business service access application, and the applicant, the information of the application unit, the TPS called and the application reason need to be filled when submitting the application.
Auditing by service operators: the business service auditor can evaluate whether the calling party uses the business service according to the current performance of the business service and TPS and the like in the application form.
Calling a business service: after a developer of a service calling party downloads the SDK and replaces the Access Key, and develops and calls a logic code, a service calling test is carried out;
the personnel organization authority management unit 27 is used for managing, modifying and deleting personnel organization information, realizing the abstraction of the personnel organization information, defining the association between the role of program dimensionality and the personnel information, and realizing the association between the role and the authority in the system in a grading way;
the service access key management unit 28 is generally used for updating the access key of the service, which is initiated by a calling party, and manually modifies the access key in a calling code, and in the service monitoring function, the service condition of the access key needs to be detected, so that the influence range can be conveniently judged when the access key is adjusted.
The business service optimization management module 3 comprises a manual business service optimization unit 31, a business service optimization analysis unit 32, a knowledge graph construction unit 33, a business service static inspection unit 34, a business service dynamic inspection unit 35, a business service quality risk identification unit 36 and a business service optimization library unit 37;
the manual business service optimization unit 31 is used for optimizing and improving business services according to the business service quality analysis result, optimizing and improving business services based on the abnormity found in the business service monitoring, and optimizing and improving business services based on the abnormity found in the business service full link log inspection;
the business service optimization analysis unit 32 is configured to analyze data by combining the call link information of the abnormal data and other service call data of the business identity for the abnormality found in the business service quality analysis result, and display an optimization scheme of a similar case based on a business service optimization suggestion algorithm;
the knowledge graph construction unit 33 is used for constructing a knowledge graph of business services, atomic services, call complexity and clients, identifying abnormal data of the business services, associating corresponding configuration data management and control data and interface configuration data, and assisting in completing analysis;
the business service static checking unit 34 is configured to provide a business service static checking tool, which includes a naming specification and a development specification satisfaction degree, and supports checking of a static checking result of a related business service based on the business service and the business identity;
the service dynamic inspection unit 35 is configured to provide a service dynamic inspection tool in combination with the full link call log analysis, where the tool includes a call link, a dependency relationship, whether to perform a hot service, and the like, and holds a static inspection result of a related service based on the service and the service identity;
the service quality risk identification unit 36 is configured to identify a service quality risk in combination with static inspection data, dynamic inspection data, and service quality score of a service, report the identified service quality risk to a service monitoring tool, and timely know that an operator performs service optimization;
the business service optimization library unit 37 is used for manually maintaining business service optimization suggestions, recording schemes and problems to be solved for each business service optimization, automatically recording business service optimization cases, automatically settling the business service optimization cases to the optimization case library for solving abnormal business service optimization in monitoring, and evaluating the service conditions and accuracy of the business service optimization cases.
The business service monitoring module 4 comprises a business service monitoring index definition unit 41, a business service index calculation formula unit 42, a business service index monitoring and early warning personnel setting unit 43, a business service index early warning rule setting unit 44, a business service monitoring and maintenance window setting unit 45, a business service monitoring index list management unit 46 and an application side service management platform integration unit 47,
the service monitoring index defining unit 41 is configured to add a service monitoring index model; the monitoring index model needs to contain the number of requests, the request duration, the request success rate, the number of overtime responses and the number of error accesses according to different dimensionalities of business service monitoring; increasing a request duration self-defined statistical period, and realizing the butt joint with different monitoring display requirements; the definition of the overtime response is increased, and the flexible adjustment of the overtime response is realized; when the indexes defined by the business service monitoring index model are abnormal, the triggering of fusing and degrading is related and managed and controlled by the business service;
the service index calculation formula unit 42 is used for supporting the definition of service indexes, and completing the definition of service monitoring indexes, such as response duration and number of error accesses, from the technical and business aspects; supporting the setting of a calculation formula and a statistical caliber of each business service monitoring index; adding a characteristic index model to realize the correlation with a calculation formula and a statistical caliber; realizing the associated business service monitoring index and the early warning trigger rule; the calculation condition definition of the monitoring index of the business service is supported; supporting setting of a threshold value of each index;
the service index monitoring and early warning personnel setting unit 43 is used for adding a service index monitoring and early warning personnel model; the early warning personnel model is associated with role authority, and accurate early warning is realized on the personnel lists with different role grades; the early warning personnel model is associated with role attributes, and accurate early warning is realized on personnel lists with different attributes;
the service index early warning rule setting unit 44 is configured to add a service index early warning rule model; the method supports the definition of the early warning rule of the service index, and considers the definition of the early warning rule of the service index from the technical and business aspects, such as the definition of an early warning trigger rule; online editing of the early warning rules according to the standard requirements is supported; the business service index early warning rule model supports setting different early warning rules according to different business service types;
the business service monitoring maintenance window setting unit 45 supports the definition of a business service monitoring window, and from the technical point of view, the early warning information of the change period is uniformly entered into the maintenance window and uniformly confirmed by operation and maintenance personnel, so that the actual business requirements are met; increasing the association realization of a business service monitoring and maintaining window and a business service early warning rule; increasing correlation realization of a business service monitoring and maintaining window and early warning of different business indexes; increasing the judgment association of a business service monitoring maintenance window to whether the change period is available;
the service monitoring index list management unit 46 is used for integrating service requirements and technical implementation angles and displaying an index list; the menu can be defined according to the authority, and the menu can be seen only by the role with the related authority; associating an abnormal early warning rule, and performing differential display on display items with abnormal monitoring index lists; supporting the monitoring items displayed in an abnormal differentiation manner, and realizing skipping to abnormal details;
the application side service management platform integration unit 47 is used for making an integration specification of the application side service management platform, defining different data formats from the technical viewpoint, and supporting integration of call states, logs and returned information indexes generated by different application architectures; real-time data integration and asynchronous data integration are supported; the method supports the log analysis mode conforming to the specification for integration; guiding/communicating the integration work of the application side management platform; and integrating joint debugging with an application side service management platform.
In the description herein, references to the description of "one embodiment," "an example," "a specific example" or the like are intended to mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise embodiments disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.
Claims (5)
1. The service-level-oriented middlebox service management and control system is characterized by comprising a service operation management module (1), a service authority management module (2), a service optimization management module (3) and a service monitoring module (4), wherein the service operation management module (1) is used for analyzing and managing a service process, the service authority management module (2) is used for managing the authority of the service system, the service optimization management module (3) is used for managing the optimized content of the service process, and the service monitoring module (4) is used for monitoring the service process.
2. The system for managing and controlling the middlebox service facing the service hierarchy according to claim 1, wherein the service operation management module (1) comprises a multi-view full-link call analysis unit (11), a log information collection unit (12), a full-link association unit (13), a topology relation call unit (14), a service dendrogram unit (15), a log detail call unit (16), a full-link call log query unit (17), and a full-link log search unit (18), the multi-view full-link call analysis unit (11) is used for checking the service call condition through the full link, the log information collection unit (12) is used for calling log information and performing conversion calculation, the full-link association unit (13) is used for calling the data service through the full link, and the topology relation call unit (14) is used for analyzing the topology relation called by the service, the service tree graph unit (15) is used for analyzing the tree structure relation of service call, the log detail call unit (16) is used for integrating system logs, the full link call log query unit (17) is used for querying full link log information, and the full link log search unit (18) accurately views the service call log information of services through the ID with service marks.
3. The system for managing and controlling the middlebox service facing the service hierarchy as claimed in claim 1, wherein the service authority management module (2) comprises a service access application management unit (21), an access client management unit (22), an access auditor management unit (23), an access audit policy configuration unit (24), an access audit work order management unit (25), a service access audit management unit (26), a personnel organization authority management unit (27), and a service access Key management unit (28), wherein the service access application management unit (21) is configured to manage access application of service, the access client management unit (22) is configured to manage clients accessing service, and the access auditor management unit (23) is configured to manage clients accessing service according to service types, The access auditing method comprises the steps that auditing personnel for business service access are set according to levels and component types, the access auditing strategy configuration unit (24) is used for setting auditing strategies, the access auditing work order management unit (25) is used for processing a work order for access auditing, the business access auditing management unit (26) is used for auditing and managing a business service access process, the personnel organization authority management unit (27) is used for managing personnel organization information, and the business service access key management unit (28) is used for managing access keys of business services.
4. The service-hierarchy-oriented middle desk service management and control system according to claim 1, wherein the business service optimization management module (3) comprises a manual business service optimization unit (31), a business service optimization analysis unit (32), a knowledge graph construction unit (33), a business service static inspection unit (34), a business service dynamic inspection unit (35), a business service quality risk identification unit (36), and a business service optimization library unit (37), the manual business service optimization unit (31) is configured to optimize a manual business service process, the business service optimization analysis unit (32) is configured to analyze an anomaly in a business service quality analysis result, the knowledge graph construction unit (33) is configured to construct a business service, an atomic service, a calling complexity, and a knowledge graph of a client, the business service static checking unit (34) is used for providing a business service static checking tool, the business service dynamic checking unit (35) is used for providing a business service dynamic checking tool by combining full link call log analysis, the business service quality risk identification unit (36) is used for combining static checking data, dynamic checking data and business quality scores of business services to identify business service quality risks, and the business service optimization library unit (37) is used for recording a business service optimization scheme.
5. The system for managing and controlling the middlebox service facing the service hierarchy according to claim 1, wherein the service monitoring module (4) comprises a service monitoring index defining unit (41), a service index calculation formula unit (42), a service index monitoring and early warning personnel setting unit (43), a service index early warning rule setting unit (44), a service monitoring maintenance window setting unit (45), a service monitoring index list management unit (46), and an application side service management platform integration unit (47), the service monitoring index defining unit (41) is used for adding a service monitoring index model, the service monitoring index calculation formula unit (42) is used for defining a service monitoring index, the service index monitoring and early warning personnel setting unit (43) is used for adding a service index monitoring and early warning personnel model, the service monitoring and maintaining system comprises a service monitoring and maintaining window setting unit (44), a service monitoring and maintaining window setting unit (45), a service monitoring and maintaining window management unit (46), an application side service management platform integration unit (47) and a service management platform integration unit (47), wherein the service monitoring and maintaining window setting unit (44) is used for adding a service index early warning rule model, the service monitoring and maintaining window setting unit (45) realizes that early warning information in a change period uniformly enters a maintenance window, is uniformly confirmed by operation and maintenance personnel to meet actual service requirements, is used for integrating service requirements and technology implementation angles and displaying an index list, and supports integration of calling states, logs and returned information indexes generated by different application architectures.
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| CN114757797B (en) * | 2022-06-13 | 2022-09-09 | 国网浙江省电力有限公司 | Power grid resource service central platform architecture method based on data model drive |
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Inventor after: Liu Zhuqing Inventor after: Liu Jianing Inventor after: Chen Qiang Inventor after: Liang Zhihong Inventor after: Cui Yan Inventor after: Ren Haowen Inventor after: Yang Yang Inventor after: Ao Zhiqi Inventor after: Kang Yi Inventor after: Zhang Lingzhi Inventor after: Chen Yuxu Inventor before: Liu Zhuqing Inventor before: Ren Haowen Inventor before: Ao Zhiqi Inventor before: Kang Yi Inventor before: Zhang Lingzhi |