CN114172870A - Hotel robot and hotel analog telephone communication system and method - Google Patents
Hotel robot and hotel analog telephone communication system and method Download PDFInfo
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- CN114172870A CN114172870A CN202111470779.XA CN202111470779A CN114172870A CN 114172870 A CN114172870 A CN 114172870A CN 202111470779 A CN202111470779 A CN 202111470779A CN 114172870 A CN114172870 A CN 114172870A
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- 238000000034 method Methods 0.000 title claims abstract description 29
- 238000004891 communication Methods 0.000 title claims abstract description 23
- 230000008569 process Effects 0.000 claims description 11
- 238000004088 simulation Methods 0.000 claims description 4
- 238000012545 processing Methods 0.000 claims description 3
- 238000005516 engineering process Methods 0.000 abstract description 5
- 238000012986 modification Methods 0.000 description 6
- 230000004048 modification Effects 0.000 description 6
- 238000012217 deletion Methods 0.000 description 4
- 230000037430 deletion Effects 0.000 description 4
- 238000010586 diagram Methods 0.000 description 3
- 238000012795 verification Methods 0.000 description 3
- 238000007792 addition Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000004140 cleaning Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 239000000284 extract Substances 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000012544 monitoring process Methods 0.000 description 1
- 230000035515 penetration Effects 0.000 description 1
- 230000008439 repair process Effects 0.000 description 1
- 238000012360 testing method Methods 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1073—Registration or de-registration
Abstract
The invention provides a hotel robot and hotel analog telephone communication system and method, which are used for registering a sip client telephone to be used in a sip server, thereby facilitating the unified management of digital telephones of robots and the reference of related telephone records. The sip server is registered to a digital telephone switch used by the analog telephone through the sip trunk, and the analog telephone on the digital telephone switch can be dialed. The invention can make the local sip server register to all digital telephone exchanges through the sip trunk technology, ensure one-to-many connection, save the use resources and realize unified management; the traditional analog telephone can be replaced, and the sip client can be directly used for dialing the analog telephone, so that the cost is reduced.
Description
Technical Field
The invention relates to the technical field of robots, in particular to a hotel robot and hotel analog telephone communication system and method.
Background
The service robot is a young member of the robot family, and there is no strict definition yet. Different countries have different awareness of the service robots. The service robot can be divided into a professional field service robot and a personal/family service robot, has a wide application range, and is mainly used for maintenance, repair, transportation, cleaning, security, rescue, monitoring and the like.
Patent document No. CN111464701A discloses a method and a device for performing simulation multi-round test on a robot outgoing call telephone system, wherein the method comprises the following steps: step S2: setting a corresponding conversation process according to the conversation process diagram, and checking the correctness of the conversation process and the broadcast audio of the outbound call system; wherein, the verification specifically comprises: step S21, the dialogue audio in the dialogue process is played and the broadcast audio of the outbound system to the dialogue audio is received; step S22: and identifying the broadcast audio through a voice recognition technology to generate broadcast audio data corresponding to the broadcast audio, comparing the broadcast audio data with an expected result corresponding to the conversation audio in the conversation process, and counting the specific parameter information of which the verification passes and the specific parameter information of which the verification fails after the conversation process is executed.
In view of the above-mentioned related technologies, the inventor believes that the above-mentioned solution requires more resources and is therefore costly, and therefore needs to provide a technical solution to improve the above-mentioned technical problems.
Disclosure of Invention
Aiming at the defects in the prior art, the invention aims to provide a hotel robot and hotel analog telephone communication system and method.
The hotel robot and hotel analog telephone communication system provided by the invention comprises a machine sip client, a sip server, a Mysql real-time database and a digital telephone switch;
and (3) the sip client: the robot configures a sip client, logs in a sip account to a sip server, and the sip client is used for acquiring call dialing information transmitted by the robot, processing the call dialing information and transmitting data to the sip server;
and (4) the sip server: the local server is connected with all the sip clients to acquire all the information, registers the sip server to the digital switch through the configured sip trunk rule, dials through the configured dialing rule, and distributes the telephone to different digital switches;
mysql real-time database: managing all sip client account numbers and sip trunk account numbers;
digital telephone exchange: and receiving a telephone request transmitted by the sip server, and transferring the telephone to the analog telephone to complete the dialing.
Preferably, registering the sip client telephone to be used to the sip server, uniformly managing the digital telephone of the robot and looking up the relevant telephone records; and registering the sip server to a digital telephone switch used by the analog telephone through the sip trunk, and dialing the analog telephone on the digital telephone switch.
Preferably, the sip server uses a real-time mysql database to manage the account number of the sip client and the account number of the sip trunk in real time, and performs addition, deletion, modification and check; running on the robot using the sip client; all robots using digital telephones can be registered in the sip server, and sip trunk can be connected to other sip servers to perform centralized management of all robots.
Preferably, the sip client software registers a corresponding account password; managing a mysql real-time database of the account on the sip server; carrying out sip trunk connection on the robot; the sip server is registered with the hotel digital telephone exchange.
Preferably, a corresponding sip trunk dialing scheme is configured, and when the robot dials, an analog telephone under a digital telephone switch is dialed by matching the dialing scheme; for the sip server behind the NAT, the sip trunk is executed by using the NAT traversal scheme.
The invention also provides a communication method of the hotel robot and the hotel analog telephone, which applies the communication system of the hotel robot and the hotel analog telephone, and comprises the following steps:
step S1: the robot sends a call request to the sip client to judge whether the sip client is registered to the sip server;
step S2: the Sip client processes the incoming data;
step S3: the Sip server is matched according to the incoming phone number dialing rule;
step S4: judging whether a relay account exists or not;
step S5: and dialing according to the telephone number, directly reporting an error if the telephone number does not exist, feeding back the error to the robot, and dialing an analog telephone if the telephone number exists, so as to carry out communication.
Preferably, if the sip client is not registered in step S1, an error is directly reported, and an operation is performed to log in the sip account.
Preferably, the step S2 further includes extracting a phone number and an id of the robot, performing sip dialing, and transmitting data to the sip server.
Preferably, the step S3 obtains different relays according to robot ids.
Preferably, if there is no error reporting directly in step S4, the error is fed back to the robot; if so, the digital telephone exchange is directly registered to the digital telephone exchange.
Compared with the prior art, the invention has the following beneficial effects:
1. the invention directly operates all robot sip accounts and sip relays through the real-time database, records all sip client states and telephone dialing, and uniformly performs addition, deletion, check and modification, thereby facilitating the management of the robot. Meanwhile, the related state can be obtained;
2. the invention can make the local sip server register to all digital telephone exchanges through the sip trunk technology, ensure one-to-many connection, save the use resources and realize unified management;
3. the invention simplifies the robot arrangement process, and after the server is not known to be finished, the subsequent robot can be used only by registering in the database without additional configuration;
4. the invention can replace the traditional analog telephone, directly use the sip client to dial the analog telephone and reduce the cost.
Drawings
Other features, objects and advantages of the invention will become more apparent upon reading of the detailed description of non-limiting embodiments with reference to the following drawings:
FIG. 1 is a system flow diagram of the present invention;
fig. 2 is a system configuration diagram of the present invention.
Detailed Description
The present invention will be described in detail with reference to specific examples. The following examples will assist those skilled in the art in further understanding the invention, but are not intended to limit the invention in any way. It should be noted that it would be obvious to those skilled in the art that various changes and modifications can be made without departing from the spirit of the invention. All falling within the scope of the present invention.
The invention provides a hotel robot and hotel analog telephone communication system which comprises an sip client, an sip server, a Mysql real-time database and a digital telephone switch.
And (3) the sip client: the robot configures a sip client, logs in a sip account to a sip server, and the sip client is used for acquiring call dialing information transmitted by the robot, processing the call dialing information and transmitting data to the sip server;
and (4) the sip server: the local server is connected with all the sip clients to acquire all the information, registers the sip server to the digital switch through the configured sip trunk rule, dials through the configured dialing rule, and distributes the telephone to different digital switches;
mysql real-time database: managing all sip client account numbers and sip trunk account numbers;
digital telephone exchange: and receiving a telephone request transmitted by the sip server, and transferring the telephone to the analog telephone to complete the dialing.
The system registers the sip client telephone to be used to the sip server, thereby facilitating the unified management of the digital telephone of the robot and the reference of the relevant telephone records. The sip server is registered to a digital telephone switch used by the analog telephone through the sip trunk, and the analog telephone on the digital telephone switch can be dialed. The sip server uses the real-time mysql database to manage the account number of the sip client and the account number of the sip trunk in real time, flexibly performs addition, deletion, modification and check, facilitates the configuration of the robot, and does not need to re-import the configuration file. The robot is directly operated by using the sip client, a physical sip digital telephone machine is not needed, and the arrangement flow and the equipment cost are saved. All robots using digital telephones can be registered in the sip server, and sip trunk can be connected to other sip servers to perform centralized management of all robots.
And the sip client software registers the corresponding account password. And the account is managed in a mysql real-time database on the sip server. And (5) performing sip trunk connection on the robot. The sip server is registered with the hotel digital telephone exchange. And configuring a corresponding sip trunk dialing scheme, so that when the robot dials, an analog telephone under a digital telephone switch is dialed by matching the dialing scheme. And for the sip server behind the NAT, performing sip trunk by using an NAT penetration scheme.
A hotel robot and hotel analog telephone communication method comprises the following steps:
step S1: the robot firstly sends a telephone request to the sip client, then judges whether the sip client is registered in the sip server or not, if not, directly reports an error, and then operates to log in an sip account; step S2: the Sip client processes the incoming data, extracts the telephone number and the id of the robot, then performs Sip dialing and transmits the data to the Sip server; step S3: the Sip server matches according to the incoming phone number dialing rule, and then obtains different relays according to the robot id; step S4: and judging whether the relay account exists or not, and if not, directly reporting an error, and feeding back the error to the robot. If yes, directly registering to the digital telephone exchange; step S5: and dialing according to the telephone number, directly reporting an error if the telephone number does not exist, feeding back the error to the robot, and dialing an analog telephone if the telephone number exists, so that the call can be carried out.
The invention directly operates all robot sip accounts and sip relays through the real-time database, records all sip client states and telephone dialing, and uniformly performs addition, deletion, check and modification, thereby facilitating the management of the robot. Meanwhile, the related state can be obtained; the local sip server can be registered to all digital telephone exchanges by the sip trunk technology, so that one-to-many connection is ensured, the use of resources is saved, and unified management is realized; the robot layout process is simplified, and after the server is not known to finish, the subsequent robot can be used only by registering in the database without additional configuration; the traditional analog telephone can be replaced, and the sip client can be directly used for dialing the analog telephone, so that the cost is reduced.
Those skilled in the art will appreciate that, in addition to implementing the system and its various devices, modules, units provided by the present invention as pure computer readable program code, the system and its various devices, modules, units provided by the present invention can be fully implemented by logically programming method steps in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers and the like. Therefore, the system and various devices, modules and units thereof provided by the invention can be regarded as a hardware component, and the devices, modules and units included in the system for realizing various functions can also be regarded as structures in the hardware component; means, modules, units for performing the various functions may also be regarded as structures within both software modules and hardware components for performing the method.
The foregoing description of specific embodiments of the present invention has been presented. It is to be understood that the present invention is not limited to the specific embodiments described above, and that various changes or modifications may be made by one skilled in the art within the scope of the appended claims without departing from the spirit of the invention. The embodiments and features of the embodiments of the present application may be combined with each other arbitrarily without conflict.
Claims (10)
1. A hotel robot and hotel analog telephone communication system is characterized by comprising a phone sip client, a sip server, a Mysql real-time database and a digital telephone switch;
and (3) the sip client: the robot configures a sip client, logs in a sip account to a sip server, and the sip client is used for acquiring call dialing information transmitted by the robot, processing the call dialing information and transmitting data to the sip server;
and (4) the sip server: the local server is connected with all the sip clients to acquire all the information, registers the sip server to the digital switch through the configured sip trunk rule, dials through the configured dialing rule, and distributes the telephone to different digital switches;
mysql real-time database: managing all sip client account numbers and sip trunk account numbers;
digital telephone exchange: and receiving a telephone request transmitted by the sip server, and transferring the telephone to the analog telephone to complete the dialing.
2. The hotel robot and hotel analog telephone communication system according to claim 1, wherein the sip client telephone to be used is registered to the sip server, and the robot digital telephone is uniformly managed and related telephone records are consulted; and registering the sip server to a digital telephone switch used by the analog telephone through the sip trunk, and dialing the analog telephone on the digital telephone switch.
3. The hotel robot and hotel simulation telephone communication system according to claim 1, wherein the sip server uses a real-time mysql database to manage, add, delete, change and check the account number of the sip client and the account number of the sip trunk in real time; running on the robot using the sip client; all robots using digital telephones can be registered in the sip server, and sip trunk can be connected to other sip servers to perform centralized management of all robots.
4. The hotel robot and hotel simulation telephone communication system according to claim 1, wherein the sip client software registers a corresponding account password; managing a mysql real-time database of the account on the sip server; carrying out sip trunk connection on the robot; the sip server is registered with the hotel digital telephone exchange.
5. The hotel robot and hotel analog telephone communication system as claimed in claim 1, wherein a corresponding sip trunk dialing plan is configured, and when the robot dials, an analog telephone under a digital telephone exchange is dialed by matching the dialing plan; for the sip server behind the NAT, the sip trunk is executed by using the NAT traversal scheme.
6. A hotel robot and hotel analog telephone communication method, characterized in that the method applies the hotel robot and hotel analog telephone communication system according to any one of claims 1 to 5, the method comprising the steps of:
step S1: the robot sends a call request to the sip client to judge whether the sip client is registered to the sip server;
step S2: the Sip client processes the incoming data;
step S3: the Sip server is matched according to the incoming phone number dialing rule;
step S4: judging whether a relay account exists or not;
step S5: and dialing according to the telephone number, directly reporting an error if the telephone number does not exist, feeding back the error to the robot, and dialing an analog telephone if the telephone number exists, so as to carry out communication.
7. The hotel robot and hotel simulation phone communication method according to claim 6, wherein if the sip client is not registered in step S1, an error is directly reported, and an operation is performed to log in the sip account.
8. The hotel robot and hotel analog phone communication method according to claim 6, wherein the step S2 further comprises extracting a phone number and an id of the robot, performing sip dialing, and transmitting data to a sip server.
9. The hotel robot and hotel analog phone communication method as claimed in claim 6, wherein the step S3 obtains different relays according to robot id.
10. The hotel robot and hotel analog phone communication method according to claim 6, wherein if no error is directly reported in step S4, the error is fed back to the robot; if so, the digital telephone exchange is directly registered to the digital telephone exchange.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202111470779.XA CN114172870A (en) | 2021-12-03 | 2021-12-03 | Hotel robot and hotel analog telephone communication system and method |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202111470779.XA CN114172870A (en) | 2021-12-03 | 2021-12-03 | Hotel robot and hotel analog telephone communication system and method |
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| CN114172870A true CN114172870A (en) | 2022-03-11 |
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Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TW200913657A (en) * | 2007-09-11 | 2009-03-16 | Ming-Guang Gan | Virtual phone business module |
| CN106059992A (en) * | 2016-04-29 | 2016-10-26 | 深圳市鼎盛智能科技有限公司 | Robot communication method and robot communication system |
| CN111402881A (en) * | 2020-03-25 | 2020-07-10 | 广东叁友科技股份有限公司 | Intelligent dialogue robot system and method for realizing intelligent dialogue |
| CN111464701A (en) * | 2020-03-12 | 2020-07-28 | 云知声智能科技股份有限公司 | Method and device for carrying out simulation multi-round test on robot outbound telephone system |
| CN112995427A (en) * | 2021-03-16 | 2021-06-18 | 广东电网有限责任公司 | Fixed line network access system |
-
2021
- 2021-12-03 CN CN202111470779.XA patent/CN114172870A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TW200913657A (en) * | 2007-09-11 | 2009-03-16 | Ming-Guang Gan | Virtual phone business module |
| CN106059992A (en) * | 2016-04-29 | 2016-10-26 | 深圳市鼎盛智能科技有限公司 | Robot communication method and robot communication system |
| CN111464701A (en) * | 2020-03-12 | 2020-07-28 | 云知声智能科技股份有限公司 | Method and device for carrying out simulation multi-round test on robot outbound telephone system |
| CN111402881A (en) * | 2020-03-25 | 2020-07-10 | 广东叁友科技股份有限公司 | Intelligent dialogue robot system and method for realizing intelligent dialogue |
| CN112995427A (en) * | 2021-03-16 | 2021-06-18 | 广东电网有限责任公司 | Fixed line network access system |
Non-Patent Citations (1)
| Title |
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| 新华三: "3C MSR 系 列 路 由 器 语 音 配 置 指 导 (V7)", 《HTTPS://WWW.H3C.COM/CN/SERVICE/DOCUMENT_SOFTWARE /DOCUMENT_CENTER/ROUTERS/CATALOG/MSR/MSR_5600/CONFIGURE/OPERATION_MANUAL/H3C_MSR_CG(V7)-R0306-6W106/13/》, pages 1 - 9 * |
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