CN114037577A - Hospital follow-up visit service management platform system and method based on intelligent post-diagnosis - Google Patents
Hospital follow-up visit service management platform system and method based on intelligent post-diagnosis Download PDFInfo
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- CN114037577A CN114037577A CN202111407980.3A CN202111407980A CN114037577A CN 114037577 A CN114037577 A CN 114037577A CN 202111407980 A CN202111407980 A CN 202111407980A CN 114037577 A CN114037577 A CN 114037577A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/70—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for mining of medical data, e.g. analysing previous cases of other patients
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
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Abstract
The invention discloses a hospital follow-up visit service management platform system and method based on intelligent diagnosis. The system comprises a data interconnection module, a data storage module, a data monitoring module, a data processing module, a service terminal and a management terminal; the data interconnection module is connected with the data storage module, the data storage module is connected with the data monitoring module, the data monitoring module is connected with the management terminal, the data processing module is connected with the management terminal, and the management terminal is connected with the service terminal; the invention realizes warm care for patients, is beneficial to the body rehabilitation of the patients after leaving the hospital, provides scientific research data basis for the scientific research of the hospital, meets the requirement of mutual communication between doctors and the patients, increases the affinity of the hospital and the doctors to the patients, promotes the trust of the patients to the doctors, improves the service quality, establishes brand image, stabilizes and enlarges the patient group of the hospital, and improves the competitiveness of the hospital.
Description
Technical Field
The invention relates to the field of medical quality informatization, in particular to a hospital follow-up visit service management platform system and method based on intelligent diagnosis.
Background
The hospital patient follow-up visit management system comprises functions of patient file management, follow-up visit registration, a follow-up visit knowledge base and the like, supports an active follow-up visit mode and a passive follow-up visit mode, provides management information and a standardized follow-up visit basis for follow-up visit workers, can well assist daily follow-up visit work of each department of a hospital, standardizes information processing procedures of follow-up visits and improves work efficiency. Through the visit of the telephone of the department, the patient is realized being attentive, the patient is helped to get well after leaving the hospital, scientific research data basis is provided for the scientific research of the hospital, the requirement of mutual communication between the doctor and the patient is met, the affinity of the hospital and the doctor to the patient is increased, the trust of the patient to the doctor is promoted, the service quality is improved, the brand image is established, the patient group of the hospital is stabilized and enlarged, and the competitiveness of the hospital is improved.
In summary, the invention provides a hospital follow-up visit service management platform system and method based on intelligent post-diagnosis.
Disclosure of Invention
Aiming at the defects in the prior art, the invention aims to provide a hospital follow-up visit service management platform system and method based on intelligent diagnosis, which can realize effective supervision of medical institution service supervision, quality management and other departments.
In order to achieve the purpose, the invention is realized by the following technical scheme: a hospital follow-up visit service management platform system based on intelligent diagnosis comprises a data interconnection module, a data storage module, a data monitoring module, a data processing module, a business terminal and a management terminal;
the data interconnection module is connected with the data storage module, the data storage module is connected with the data monitoring module, the data monitoring module is connected with the management terminal, the data processing module is connected with the management terminal, and the management terminal is connected with the service terminal;
the data interconnection module is used for acquiring basic information of patients, latest diagnosis and treatment record information of the patients and the like in the current business systems of medical institutions, such as HIS, EMR and the like;
the data storage module is used for storing the basic information of the patient, the diagnosis and treatment information of the patient, the survey information of the service terminal, the follow-up staff information and the like of the data interconnection module in a database;
the data monitoring module is used for comparing and analyzing the follow-up event information of the service terminal with the monitoring rule information of the management terminal to form monitoring of the follow-up event;
the data processing module is used for carrying out structuralization processing on the text description information fed back by the patient to form a structuralization analysis sample;
the service terminal is used for filling and submitting follow-up staff information, follow-up information and the like of a patient;
the management terminal is used for carrying out account secret maintenance and authority setting on a system management user, and inquiring, managing, counting and analyzing follow-up visit information.
By adopting the technical scheme, the method has the following beneficial technical effects: medical staff collects follow-up visit information of patients through multiple channels and inputs the follow-up visit information into the system, and managers quickly inquire relevant feedback data to automatically form visual analysis graphs, reports and reports.
Preferably, the data interconnection module includes basic patient information and latest patient medical record information, and the basic patient information and the latest patient medical record information are automatically acquired from the current business system of the medical institution through a unique patient identifier.
Preferably, the data storage module stores the basic information data and the diagnosis and treatment record data of the patient of the data interconnection module and the follow-up visit data of the business terminal in a database through data summarization, data cleaning and POI technology.
Preferably, the data monitoring module comprises a special disease follow-up visit, a follow-up visit abnormity analysis, a comprehensive analysis and a quality report.
Preferably, the data processing module carries out structuring processing on the character input content in the follow-up information of the patient to form a deep analysis data sample.
Preferably, the medical staff at the service terminal can interface the information related to the discharged patient to the existing system through a telephone and a short message.
Preferably, the management terminal manages patient-specific disease follow-up visits, follow-up abnormal analysis, comprehensive analysis, quality reports and the like.
By adopting the technical scheme, the method has the following beneficial technical effects: and obtaining an effective follow-up result and applying the effective follow-up result to follow-up analysis and correction.
A hospital follow-up visit service management platform supervision method based on intelligent post-diagnosis comprises the following specific steps:
the existing service system of the hospital is connected, the automatic capture of the information of the discharged patient is realized, and a patient name list library to be followed is built. Managing follow-up visit conditions, marking abnormal conditions such as follow-up visit blank numbers, non-connection, wrong numbers, hospital presence, death and the like, and filling follow-up visit information;
the follow-up detail page is customized, and different contents can be displayed according to different departments. The follow-up time and the follow-up content are automatically generated by the system, so that the follow-up work flow is more intelligent, normalized and institutional. The system supports a function system for terminating the follow-up task, can also realize real-time monitoring and analysis of the follow-up task, and can timely perform early warning and reminding once abnormity is found;
the follow-up visit file is built, follow-up visit records, complaint lists and table lists are formed, meanwhile, data butt joint and fusion with a complaint system and a doctor-file system are supported, data utilization and data sharing are enhanced, and information interconnection and intercommunication of hospitals are effectively promoted.
Storing the data interconnection module and related data acquired by the service terminal in a database;
comparing the supervision rule information with the follow-up visit information of the service terminal patient to form invalid follow-up visit monitoring;
the management terminal inquires and checks various data information and automatically generates a relevant data information statistical analysis graph, a report and a report;
and the manager carries out special investigation and quality improvement according to the analysis result.
The invention has the following beneficial effects: the invention realizes warm care for patients, is beneficial to the body rehabilitation of the patients after leaving the hospital, provides scientific research data basis for the scientific research of the hospital, meets the requirement of mutual communication between doctors and the patients, increases the affinity of the hospital and the doctors to the patients, promotes the trust of the patients to the doctors, improves the service quality, establishes brand image, stabilizes and enlarges the patient group of the hospital, and improves the competitiveness of the hospital.
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The invention is described in detail below with reference to the drawings and the detailed description;
FIG. 1 is a flow chart of a method of the present invention;
FIG. 2 is a diagram of the connection relationship of the system modules according to the present invention.
Detailed Description
In order to make the technical means, the creation characteristics, the achievement purposes and the effects of the invention easy to understand, the invention is further described with the specific embodiments.
Referring to fig. 1-2, the following technical solutions are adopted in the present embodiment: a hospital follow-up visit service management platform system based on intelligent diagnosis comprises a data interconnection module, a data storage module, a data monitoring module, a data processing module, a business terminal and a management terminal; the data interconnection module is connected with the data storage module, the data storage module is connected with the data monitoring module, the data monitoring module is connected with the management terminal, the data processing module is connected with the management terminal, and the management terminal is connected with the service terminal; the data interconnection module is used for acquiring basic information of patients, latest diagnosis and treatment record information of the patients and the like in the current business systems of the medical institutions, such as HIS, EMR and the like; the data storage module is used for storing the basic information of the patient, the diagnosis and treatment information of the patient, the survey information of the service terminal, the follow-up staff information and the like of the data interconnection module in a database; the data monitoring module is used for comparing and analyzing the follow-up event information of the service terminal with the monitoring rule information of the management terminal to form monitoring of the follow-up event; the data processing module is used for carrying out structuralization processing on the text description information fed back by the patient to form a structuralization analysis sample; the service terminal is used for filling and submitting follow-up staff information, follow-up information and the like of the patient; the management terminal is used for carrying out account secret maintenance and authority setting on a system management user, and inquiring, managing, counting and analyzing follow-up visit information.
A hospital follow-up visit service management platform system supervision method based on intelligent post-diagnosis comprises the following specific steps:
the existing service system of the hospital is docked, the information of the patient discharged from the hospital is automatically captured, and the patient to be followed is constructed
A patient name list library. Managing follow-up visit conditions, marking abnormal conditions such as follow-up visit blank numbers, non-connection, wrong numbers, hospital presence, death and the like, and filling follow-up visit information;
the follow-up detail page is customized, and different contents can be displayed according to different departments. The follow-up time and the follow-up content are automatically generated by the system, so that the follow-up work flow is more intelligent, normalized and institutional. The system supports a function system for terminating the follow-up task, can also realize real-time monitoring and analysis of the follow-up task, and can timely perform early warning and reminding once abnormity is found;
the follow-up visit file is built, follow-up visit records, complaint lists and table lists are formed, meanwhile, data butt joint and fusion with a complaint system and a doctor-file system are supported, data utilization and data sharing are enhanced, and information interconnection and intercommunication of hospitals are effectively promoted.
Storing the data interconnection module and related data acquired by the service terminal in a database;
comparing the supervision rule information with the follow-up visit information of the service terminal patient to form invalid follow-up visit monitoring;
the management terminal inquires and checks various data information and automatically generates a relevant data information statistical analysis graph, a report and a report;
and the manager carries out special investigation and quality improvement according to the analysis result.
This embodiment realizes the warm care to the patient, helps the patient to leave the hospital the back body recovered, also provides scientific research data foundation for the hospital scientific research, satisfies the demand of communicating each other between doctor and patient, increases hospital, doctor to patient's affinity, promotes patient to doctor's trust, promotes quality of service, establishes brand image, stabilizes and enlarges the patient crowd of hospital, promotes hospital competitiveness.
The foregoing shows and describes the general principles and broad features of the present invention and advantages thereof. It will be understood by those skilled in the art that the present invention is not limited to the embodiments described above, which are described in the specification and illustrated only to illustrate the principle of the present invention, but that various changes and modifications may be made therein without departing from the spirit and scope of the present invention, which fall within the scope of the invention as claimed. The scope of the invention is defined by the appended claims and equivalents thereof.
Claims (8)
1. A hospital follow-up visit service management platform system based on intelligent diagnosis is characterized by comprising a data interconnection module, a data storage module, a data monitoring module, a data processing module, a business terminal and a management terminal;
the data interconnection module is connected with the data storage module, the data storage module is connected with the data monitoring module, the data monitoring module is connected with the management terminal, the data processing module is connected with the management terminal, and the management terminal is connected with the service terminal;
the data interconnection module is used for acquiring basic information of patients and latest diagnosis and treatment record information of the patients in the current business system of the medical institution;
the data storage module is used for storing the basic information of the patient, the diagnosis and treatment information of the patient, the survey information of the service terminal and the information of the follow-up staff of the data interconnection module in a database;
the data monitoring module is used for comparing and analyzing the follow-up event information of the service terminal with the monitoring rule information of the management terminal to form monitoring of the follow-up event;
the data processing module is used for carrying out structuralization processing on the text description information fed back by the patient to form a structuralization analysis sample;
the service terminal is used for filling and submitting follow-up staff information and follow-up information of a patient;
the management terminal is used for carrying out account secret maintenance and authority setting on a system management user, and inquiring, managing, counting and analyzing follow-up visit information.
2. The hospital follow-up visit service management platform system based on intelligent post-diagnosis according to claim 1, wherein the data interconnection module comprises basic patient information and latest patient medical record information, and the basic patient information and the latest patient medical record information are automatically obtained from a current business system of a medical institution through a unique patient identifier.
3. The hospital follow-up visit service management platform system based on intelligent after-diagnosis according to claim 1, wherein the data storage module stores the basic information data and diagnosis and treatment record data of the patient of the data interconnection module and the follow-up visit data of the business terminal in a database through data summarization, data cleaning and POI technology.
4. The hospital follow-up visit service management platform system based on intelligent diagnosis, according to claim 1, wherein the data monitoring module comprises a special disease follow-up visit, follow-up visit abnormality analysis, comprehensive analysis and quality report.
5. The hospital follow-up visit service management platform system based on intelligent post-diagnosis as claimed in claim 1, wherein the data processing module performs a structured processing on the text input content in the patient follow-up visit information to form a deep analysis data sample.
6. The hospital follow-up visit service management platform system based on intelligent after-treatment according to claim 1, wherein the business terminal medical staff can interface the relevant information of the discharged patient to the existing system through telephone and short message.
7. The hospital follow-up visit service management platform system based on intelligent after-diagnosis as claimed in claim 1, wherein the management terminal manages patient-specific disease follow-up visits, follow-up visit abnormality analysis, comprehensive analysis and quality reports.
8. A hospital follow-up visit service management platform supervision method based on intelligent post-diagnosis is characterized by comprising the following specific steps:
the existing service system of the hospital is connected, the automatic capture of the information of the discharged patient is realized, and a patient name list library to be followed is established; managing follow-up visit conditions, marking follow-up visit blank numbers, non-connection, wrong numbers, hospital presence and death abnormal conditions, and filling follow-up visit information;
the follow-up detail page is customized, and different contents can be displayed according to different departments; the follow-up time and the follow-up content are automatically generated by the system, so that the follow-up work flow is more intelligent, normalized and institutional; the system supports a function system for terminating the follow-up task, can also realize real-time monitoring and analysis of the follow-up task, and can timely perform early warning and reminding once abnormity is found;
the follow-up visit file is built, follow-up visit records, complaint lists and table lists are formed, data butt joint and fusion with a complaint system and a doctor-file system are supported, data utilization and data sharing are enhanced, and information interconnection and intercommunication of hospitals are effectively promoted;
storing the data interconnection module and related data acquired by the service terminal in a database;
comparing the supervision rule information with the follow-up visit information of the service terminal patient to form invalid follow-up visit monitoring;
the management terminal inquires and checks various data information and automatically generates a relevant data information statistical analysis graph, a report and a report;
and the manager carries out special investigation and quality improvement according to the analysis result.
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| CN202111407980.3A CN114037577A (en) | 2021-11-24 | 2021-11-24 | Hospital follow-up visit service management platform system and method based on intelligent post-diagnosis |
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| CN202111407980.3A CN114037577A (en) | 2021-11-24 | 2021-11-24 | Hospital follow-up visit service management platform system and method based on intelligent post-diagnosis |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115153468A (en) * | 2022-07-11 | 2022-10-11 | 广州医科大学附属第一医院（广州呼吸中心） | Chronic disease follow-up visit monitoring system based on two-dimensional code |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115153468A (en) * | 2022-07-11 | 2022-10-11 | 广州医科大学附属第一医院（广州呼吸中心） | Chronic disease follow-up visit monitoring system based on two-dimensional code |
| CN115153468B (en) * | 2022-07-11 | 2023-04-07 | 广州医科大学附属第一医院（广州呼吸中心） | Chronic disease follow-up visit monitoring system based on two-dimensional code |
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