CN114021954A - Community online service management platform and service method based on Internet - Google Patents
Community online service management platform and service method based on Internet Download PDFInfo
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Abstract
The invention discloses an internet-based community online service management platform and a service method, which relate to the technical field of community online service management, solve the technical problem that the community cannot be comprehensively controlled in the prior art, and judge the running state of public equipment in the community, thereby preventing the public equipment from being in fault during running in advance, leading passers to be in danger and improving the safety performance of the passers in the community; whether the environment in the community is qualified or not is judged, so that the living environment of residents is analyzed, the management and control efficiency of community service is improved, and meanwhile the working efficiency of service management is directly improved; the driving condition of vehicles in the community is analyzed, so that the traffic state in the community is judged, the traffic inconvenience in the community caused by unreasonable planning is prevented, and the living quality of residents is reduced; carry out all-round monitoring to the community and improve the management and control dynamics, improved the comprehensiveness of community on-line service simultaneously.
Description
Technical Field
The invention relates to the technical field of community online service management, in particular to an Internet-based community online service management platform and a service method.
Background
Through establishing the stable, safe, the community service management platform that can extend of operation, promote community work efficiency comprehensively, constantly satisfy various new demands, make things convenient for resident's production life. A community basic population and family information base is established in a district-level government, the integration of community basic data among departments is solved, and data are acquired and recorded at one time and shared at multiple places. The community public service information such as community employment, social security, low security, sanitation, family planning, culture, training and the like is integrated, and the one-stop service facing community residents is developed. The communication function of modern communication technology among the basic government, community organizations and residents is exerted, and the information intercommunication among community residents, communities and governments is enhanced through the building of a portal website and a call center. Community management is improved and community security is maintained through informatization.
However, in the prior art, the real-time state in the community cannot be comprehensively analyzed, and the community cannot be comprehensively managed and controlled, so that the online service management efficiency of the community is reduced, and the quality of the living environment of residents is reduced.
Disclosure of Invention
The invention aims to provide an internet-based community online service management platform and a service method, which are used for judging the running state of public equipment in a community, so that faults of the public equipment in running are prevented in advance, the danger of passing residents is avoided, and the safety performance of the residents in the community is improved; whether the environment in the community is qualified or not is judged, so that the living environment of residents is analyzed, the management and control efficiency of community service is improved, and meanwhile the working efficiency of service management is directly improved; the driving condition of vehicles in the community is analyzed, so that the traffic state in the community is judged, the traffic inconvenience in the community caused by unreasonable planning is prevented, and the living quality of residents is reduced; carry out all-round monitoring to the community and improve the management and control dynamics, improved the comprehensive performance of community on-line service simultaneously.
The purpose of the invention can be realized by the following technical scheme:
the community online service management platform based on the Internet comprises a community online platform, wherein a resident acquisition platform and a service management platform are arranged in the community online platform, the resident acquisition platform is provided with a database, a registration unit and a network building unit, a server is arranged in the service management platform, and the server is in communication connection with a safety analysis unit, an environment analysis unit, a parking planning unit and an evaluation analysis unit;
the resident acquisition platform is used for carrying out acquisition statistics on residents in the community and sending the resident information acquired in real time to the registration login unit; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account number through the mobile phone terminal, and sends the registered personal account number and the registered information to the database for storage, wherein the resident registration information comprises the name, age, identity card number and identity card number registered by the identity card; the personal account and the corresponding resident registration information updated in real time in the database are periodically sent to a network building unit; the network building unit is used for building a network for the community and building a community sharing platform, residents corresponding to resident information stored in the database log in through the mobile phone terminals, and access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel can share data through the community sharing platform; and after the resident acquisition platform finishes building the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform.
Further, the service management platform is used for analyzing the communities and sending corresponding analysis results to the community sharing platform; the server generates a security analysis signal and sends the security analysis signal to the security analysis unit, the security analysis unit is used for analyzing and detecting public equipment in the community, and the specific security analysis process is as follows:
step S1: marking the public equipment in the community as i, wherein i is a natural number greater than 1, acquiring the ratio of the operation time length to the shutdown time length of the public equipment in the community, and marking the ratio of the operation time length to the shutdown time length of the public equipment in the community as BZi;
step S2: acquiring the failure frequency and the failure maintenance average consumed time of the public equipment in the community, and respectively marking the failure frequency and the failure maintenance average consumed time of the public equipment in the community as PLi and HSi; by the formula
Acquiring a security analysis coefficient Xi of community public equipment, wherein a1, a2 and a3 are all preset proportionality coefficients, and a1 is greater than a2 is greater than a3 is greater than 0;
step S3: and comparing the security analysis coefficient of the community public equipment with a security analysis coefficient threshold value.
Further, the safety analysis coefficient comparison process is as follows:
if the security analysis coefficient of the community public equipment is larger than or equal to the security analysis coefficient threshold value, judging that the security analysis of the community public community is unqualified, generating a security maintenance signal and sending the security maintenance signal to a community sharing platform;
if the security analysis coefficient of the community public equipment is smaller than the security analysis coefficient threshold value, judging that the community public community security analysis is qualified, generating a security qualified signal and sending the security qualified signal to a community sharing platform;
residents and property personnel can check the safety maintenance signal or the safety qualified signal through the community sharing platform, and after the community sharing platform receives the safety maintenance signal, the property personnel maintain corresponding public equipment.
Further, the environment analysis unit is used for analyzing the environment in the community and judging whether the environment in the community is qualified, and the specific environment detection process is as follows:
step SS 1: dividing the community into o subregions, wherein o is a natural number greater than 1, collecting the vegetation occupation area of each subregion, and marking the vegetation occupation area of each subregion as MJo; acquiring the ratio of the vegetation occupation area to the corresponding sub-area according to the vegetation occupation area of the sub-area, and marking the ratio of the vegetation occupation area to the corresponding sub-area as BJo;
step SS 2: collecting the maintenance times and the maintenance frequency of the vegetation in each subregion, and respectively marking the maintenance times and the maintenance frequency of the vegetation in each subregion as WSo and HPo;
step SS 3: obtaining an environment analysis coefficient Co in the community through a formula Co-beta (MJo × b1+ BJo × b2+ WSo × b3+ HPo × b4), wherein b1, b2, b3 and b4 are preset proportional coefficients, b1 > b2 > b3 > b4 > 0, and beta is an error correction factor and is 1.02;
and comparing the environment analysis coefficient in the community with an environment analysis coefficient threshold value.
Further, the environmental analysis coefficient comparison process is as follows:
if the environment analysis coefficient in the community is larger than or equal to the environment analysis coefficient threshold value, judging that the environment analysis in the community is qualified, generating an environment analysis qualified signal and sending the environment analysis qualified signal to a server;
if the environment analysis coefficient in the community is smaller than the environment analysis coefficient threshold value, judging that the environment analysis in the community is unqualified, generating an unqualified environment analysis signal and sending the unqualified environment analysis signal to a server; and after receiving the unqualified environment signal, the server generates an environment finishing instruction and sends the environment finishing instruction to the mobile phone terminal of the property personnel.
Further, the parking planning unit is used for monitoring the running of vehicles in the community and analyzing the running conditions of the vehicles in the community, and the specific analysis process is as follows:
the method comprises the following steps of collecting the average number of vehicles passing through the community every hour and the running time of corresponding vehicles, and comparing the average number of vehicles passing through the community every hour and the running time of the corresponding vehicles with a passing vehicle number threshold and a vehicle running time threshold respectively:
if the average number of vehicles passing through per hour in the community is larger than the threshold value of the number of passing vehicles and the running time of the vehicles is larger than the threshold value of the running time of the vehicles, judging that the community vehicle analysis is abnormal, generating a vehicle analysis abnormal signal and sending the vehicle analysis abnormal signal to a mobile phone terminal of a property worker;
and if the average number of the vehicles passing through the community per hour is larger than the threshold value of the number of the passing vehicles and the running time of the vehicles is smaller than the threshold value of the running time of the vehicles, judging that the community vehicle analysis is normal, generating a normal vehicle analysis signal and sending the normal vehicle analysis signal to the server.
Further, the evaluation analysis unit is used for analyzing evaluation data of residents in the community, and the specific analysis process is as follows:
collecting the complaint quantity, the complaint frequency and the good comment quantity of community residents, and respectively marking the complaint quantity, the complaint frequency and the good comment quantity of the community residents as TS, TP and PS; by the formula
Obtaining an evaluation analysis coefficient PJ of a community, wherein f1, f2 and f3 are all preset proportionality coefficients, f1 is larger than f2 is larger than f3 is larger than 0, and alpha is an error correction factor and is 2.012;
and comparing the evaluation analysis coefficient PJ of the community with a community evaluation analysis coefficient threshold value.
Further, the evaluation analysis coefficient comparison process is as follows:
if the evaluation analysis coefficient PJ of the community is larger than or equal to the community evaluation analysis coefficient threshold value, judging that the evaluation analysis of the community is qualified, generating an evaluation analysis qualified signal and sending the evaluation analysis qualified signal to a server;
if the evaluation analysis coefficient PJ of the community is smaller than the community evaluation analysis coefficient threshold value, judging that the evaluation analysis of the community is unqualified, generating an unqualified evaluation analysis signal and sending the unqualified evaluation analysis signal to a server; and after receiving the unqualified evaluation and analysis signals, the server collects the complaint problems of the residents corresponding to the unqualified evaluation and analysis signals and sends the collected complaint problems to the mobile phone terminal of the property personnel.
Further, the community online service method based on the internet comprises the following specific service method steps:
step one, collecting and counting residents in a community through a resident collecting platform, and sending the resident information collected in real time to a registration login unit; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account number through the mobile phone terminal, and sends the registered personal account number and the corresponding resident registration information to the database for storage;
secondly, network building is carried out on the community through a network building unit, a community sharing platform is built, residents corresponding to resident information stored in a database log in through mobile phone terminals, the residents access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel can share data through the community sharing platform; after the resident acquisition platform completes the establishment of the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform;
analyzing and detecting public equipment in the community through a security analysis unit, analyzing the environment in the community through an environment analysis unit, and judging whether the environment in the community is qualified or not; monitoring the running of vehicles in the community through a parking planning unit; and analyzing the evaluation data of residents in the community through an evaluation analysis unit.
Compared with the prior art, the invention has the beneficial effects that:
according to the method, the running state of the public equipment in the community is judged, so that the condition that the passing residents are in danger due to the fact that the public equipment breaks down in running is prevented in advance, and the safety performance of the residents in the community is improved; whether the environment in the community is qualified or not is judged, so that the living environment of residents is analyzed, the management and control efficiency of community service is improved, and meanwhile the working efficiency of service management is directly improved; the driving condition of vehicles in the community is analyzed, so that the traffic state in the community is judged, the traffic inconvenience in the community caused by unreasonable planning is prevented, and the living quality of residents is reduced; carry out all-round monitoring to the community and improve the management and control dynamics, improved the comprehensive performance of community on-line service simultaneously.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a flow diagram of a community online platform of the present invention;
FIG. 2 is a flow chart of the resident collection platform of the present invention;
FIG. 3 is a flow chart of the service management platform of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the following embodiments, and it should be understood that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1-3, the internet-based community online service management platform includes a community online platform, a resident acquisition platform and a service management platform are arranged in the community online platform, the resident acquisition platform is provided with a database, a registration unit and a network building unit, a server is arranged in the service management platform, and the server is in communication connection with a security analysis unit, an environment analysis unit, a parking planning unit and an evaluation analysis unit;
the resident acquisition platform is used for acquiring and counting residents in the community and sending the resident information acquired in real time to the registration login unit, wherein the resident information comprises names, ages and building numbers of the residents; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account number through the mobile phone terminal, and sends the registered personal account number and the registered information to the database for storage, wherein the resident registration information comprises the name, age, identity card number and identity card number registered by the identity card; the personal account and the corresponding resident registration information updated in real time in the database are periodically sent to a network building unit;
the network building unit is used for building a network for the community and building a community sharing platform, residents corresponding to resident information stored in the database log in through the mobile phone terminals, and access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel can share data through the community sharing platform; after the resident acquisition platform completes the establishment of the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform;
the service management platform is used for analyzing the communities and sending corresponding analysis results to the community sharing platform; the server generates a safety analysis signal and sends the safety analysis signal to the safety analysis unit, and the safety analysis unit is used for analyzing and detecting public equipment in the community and judging the running state of the public equipment in the community, so that the public equipment is prevented from breaking down in advance when running, and residents are caused to be in danger when the public equipment runs, the safety performance of the residents in the community is improved, and the specific safety analysis process is as follows:
step S1: marking the public equipment in the community as i, wherein i is a natural number greater than 1, acquiring the ratio of the operation time length to the shutdown time length of the public equipment in the community, and marking the ratio of the operation time length to the shutdown time length of the public equipment in the community as BZi;
step S2: acquiring the failure frequency and the failure maintenance average consumed time of the public equipment in the community, and respectively marking the failure frequency and the failure maintenance average consumed time of the public equipment in the community as PLi and HSi; by the formula
Obtaining security analysis of community public devicesThe coefficient Xi, wherein a1, a2 and a3 are all preset proportionality coefficients, and a1 is more than a2 is more than a3 is more than 0;
step S3: comparing the security analysis coefficient of the community public equipment with a security analysis coefficient threshold value:
if the security analysis coefficient of the community public equipment is larger than or equal to the security analysis coefficient threshold value, judging that the security analysis of the community public community is unqualified, generating a security maintenance signal and sending the security maintenance signal to a community sharing platform;
if the security analysis coefficient of the community public equipment is smaller than the security analysis coefficient threshold value, judging that the community public community security analysis is qualified, generating a security qualified signal and sending the security qualified signal to a community sharing platform;
residents and property personnel can check the safety maintenance signal or the safety qualified signal through the community sharing platform, and after the community sharing platform receives the safety maintenance signal, the property personnel maintain corresponding public equipment;
the environment analysis unit is used for analyzing the environment in the community and judging whether the environment in the community is qualified or not, so that the living environment of residents is analyzed, the management and control efficiency of community service is improved, the working efficiency of service management is directly improved, and the specific environment detection process is as follows:
step SS 1: dividing the community into o subregions, wherein o is a natural number greater than 1, collecting the vegetation occupation area of each subregion, and marking the vegetation occupation area of each subregion as MJo; acquiring the ratio of the vegetation occupation area to the corresponding sub-area according to the vegetation occupation area of the sub-area, and marking the ratio of the vegetation occupation area to the corresponding sub-area as BJo;
step SS 2: collecting the maintenance times and the maintenance frequency of the vegetation in each subregion, and respectively marking the maintenance times and the maintenance frequency of the vegetation in each subregion as WSo and HPo;
step SS 3: obtaining an environment analysis coefficient Co in the community through a formula Co-beta (MJo × b1+ BJo × b2+ WSo × b3+ HPo × b4), wherein b1, b2, b3 and b4 are preset proportional coefficients, b1 > b2 > b3 > b4 > 0, and beta is an error correction factor and is 1.02;
comparing the in-community environment analysis coefficient with an environment analysis coefficient threshold value:
if the environment analysis coefficient in the community is larger than or equal to the environment analysis coefficient threshold value, judging that the environment analysis in the community is qualified, generating an environment analysis qualified signal and sending the environment analysis qualified signal to a server;
if the environment analysis coefficient in the community is smaller than the environment analysis coefficient threshold value, judging that the environment analysis in the community is unqualified, generating an unqualified environment analysis signal and sending the unqualified environment analysis signal to a server; after receiving the unqualified environment signal, the server generates an environment mortgage instruction and sends the environment mortgage instruction to a mobile phone terminal of a property worker;
the parking planning unit is used for monitoring the running of vehicles in the community and analyzing the running condition of the vehicles in the community, so that the traffic state in the community is judged, the inconvenience of traffic in the community caused by unreasonable planning is prevented, the living quality of residents is reduced, and the specific analysis process is as follows:
the method comprises the following steps of collecting the average number of vehicles passing through the community every hour and the running time of corresponding vehicles, and comparing the average number of vehicles passing through the community every hour and the running time of the corresponding vehicles with a passing vehicle number threshold and a vehicle running time threshold respectively:
if the average number of vehicles passing through per hour in the community is larger than the threshold value of the number of passing vehicles and the running time of the vehicles is larger than the threshold value of the running time of the vehicles, judging that the community vehicle analysis is abnormal, generating a vehicle analysis abnormal signal and sending the vehicle analysis abnormal signal to a mobile phone terminal of a property worker;
if the average number of vehicles passing through per hour in the community is larger than the threshold value of the number of passing vehicles and the running time of the vehicles is smaller than the threshold value of the running time of the vehicles, judging that the community vehicle analysis is normal, generating a normal vehicle analysis signal and sending the normal vehicle analysis signal to a server;
the evaluation analysis unit is used for analyzing evaluation data of residents in the community so as to detect the real-time state of the community, the evaluation data comprises the complaining number, the complaining frequency and the good comment number of the residents in the community, and the specific analysis process is as follows:
collecting the complaint quantity, the complaint frequency and the good comment quantity of community residents, and respectively marking the complaint quantity, the complaint frequency and the good comment quantity of the community residents as TS, TP and PS; by the formula
Obtaining an evaluation analysis coefficient PJ of a community, wherein f1, f2 and f3 are all preset proportionality coefficients, f1 is larger than f2 is larger than f3 is larger than 0, and alpha is an error correction factor and is 2.012;
comparing the evaluation analysis coefficient PJ of the community with a community evaluation analysis coefficient threshold value:
if the evaluation analysis coefficient PJ of the community is larger than or equal to the community evaluation analysis coefficient threshold value, judging that the evaluation analysis of the community is qualified, generating an evaluation analysis qualified signal and sending the evaluation analysis qualified signal to a server;
if the evaluation analysis coefficient PJ of the community is smaller than the community evaluation analysis coefficient threshold value, judging that the evaluation analysis of the community is unqualified, generating an unqualified evaluation analysis signal and sending the unqualified evaluation analysis signal to a server; after receiving the unqualified evaluation and analysis signals, the server collects the complaint problems of residents corresponding to the unqualified evaluation and analysis signals and sends the collected complaint problems to the mobile phone terminal of the property personnel;
an internet-based community online service method comprises the following specific steps:
step one, collecting and counting residents in a community through a resident collecting platform, and sending the resident information collected in real time to a registration login unit; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account number through the mobile phone terminal, and sends the registered personal account number and the corresponding resident registration information to the database for storage;
secondly, network building is carried out on the community through a network building unit, a community sharing platform is built, residents corresponding to resident information stored in a database log in through mobile phone terminals, the residents access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel can share data through the community sharing platform; after the resident acquisition platform completes the establishment of the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform;
analyzing and detecting public equipment in the community through a security analysis unit, analyzing the environment in the community through an environment analysis unit, and judging whether the environment in the community is qualified or not; monitoring the running of vehicles in the community through a parking planning unit; and analyzing the evaluation data of residents in the community through an evaluation analysis unit.
The working principle of the invention is as follows: when the community online service management platform based on the Internet works, the resident acquisition platform is used for acquiring and counting residents in the community, and the resident information acquired in real time is sent to the registration login unit; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account through the mobile phone terminal, and sends the personal account and the corresponding resident registration information which are successfully registered to the database for storage, and the personal account and the corresponding resident registration information which are updated in the database in real time are periodically sent to the network building unit; the network building unit is used for building a network for the community and building a community sharing platform, residents corresponding to resident information stored in the database log in through the mobile phone terminals, and access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel can share data through the community sharing platform; and after the resident acquisition platform finishes building the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform.
The above formulas are all calculated by taking the numerical value of the dimension, the formula is a formula which obtains the latest real situation by acquiring a large amount of data and performing software simulation, and the preset parameters in the formula are set by the technical personnel in the field according to the actual situation.
The foregoing is merely exemplary and illustrative of the present invention and various modifications, additions and substitutions may be made by those skilled in the art to the specific embodiments described without departing from the scope of the invention as defined in the following claims.
Claims (9)
1. The community online service management platform based on the Internet is characterized by comprising a community online platform, wherein a resident acquisition platform and a service management platform are arranged in the community online platform, the resident acquisition platform is provided with a database, a registration unit and a network building unit, a server is arranged in the service management platform, and the server is in communication connection with a safety analysis unit, an environment analysis unit, a parking planning unit and an evaluation analysis unit;
the resident acquisition platform is used for carrying out acquisition statistics on residents in the community and sending the resident information acquired in real time to the registration login unit; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account number through the mobile phone terminal, and sends the registered personal account number and the registered information to the database for storage, wherein the resident registration information comprises the name, age, identity card number and identity card number registered by the identity card; the personal account and the corresponding resident registration information updated in real time in the database are periodically sent to a network building unit; the network building unit is used for building a network for the community and building a community sharing platform, residents corresponding to resident information stored in the database log in through the mobile phone terminals, and access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel share data through the community sharing platform; and after the resident acquisition platform finishes building the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform.
2. The internet-based community online service management platform of claim 1, wherein the service management platform is configured to analyze a community and send a corresponding analysis result to the community sharing platform; the server generates a security analysis signal and sends the security analysis signal to the security analysis unit, the security analysis unit is used for analyzing and detecting public equipment in the community, and the specific security analysis process is as follows:
step S1: marking the public equipment in the community as i, wherein i is a natural number greater than 1, acquiring the ratio of the operation time length to the shutdown time length of the public equipment in the community, and marking the ratio of the operation time length to the shutdown time length of the public equipment in the community as BZi;
step S2: acquiring the failure frequency and the failure maintenance average consumed time of the public equipment in the community, and respectively marking the failure frequency and the failure maintenance average consumed time of the public equipment in the community as PLi and HSi; by the formula
Acquiring a security analysis coefficient Xi of community public equipment, wherein a1, a2 and a3 are all preset proportionality coefficients, and a1 is greater than a2 is greater than a3 is greater than 0;
step S3: and comparing the security analysis coefficient of the community public equipment with a security analysis coefficient threshold value.
3. The internet-based community online service management platform of claim 2, wherein the security analysis coefficient comparison process is as follows:
if the security analysis coefficient of the community public equipment is larger than or equal to the security analysis coefficient threshold value, judging that the security analysis of the community public community is unqualified, generating a security maintenance signal and sending the security maintenance signal to a community sharing platform;
if the security analysis coefficient of the community public equipment is smaller than the security analysis coefficient threshold value, judging that the community public community security analysis is qualified, generating a security qualified signal and sending the security qualified signal to a community sharing platform;
the resident and property personnel all look over safe maintenance signal or safe qualified signal through community sharing platform, and after community sharing platform received the safe maintenance signal, the property personnel will correspond public equipment and maintain.
4. The internet-based community online service management platform according to claim 1, wherein the environment analysis unit is configured to analyze an environment in the community and determine whether the environment in the community is qualified, and a specific environment detection process is as follows:
step SS 1: dividing the community into o subregions, wherein o is a natural number greater than 1, collecting the vegetation occupation area of each subregion, and marking the vegetation occupation area of each subregion as MJo; acquiring the ratio of the vegetation occupation area to the corresponding sub-area according to the vegetation occupation area of the sub-area, and marking the ratio of the vegetation occupation area to the corresponding sub-area as BJo;
step SS 2: collecting the maintenance times and the maintenance frequency of the vegetation in each subregion, and respectively marking the maintenance times and the maintenance frequency of the vegetation in each subregion as WSo and HPo;
step SS 3: obtaining an environment analysis coefficient Co in the community through a formula Co-beta (MJo × b1+ BJo × b2+ WSo × b3+ HPo × b4), wherein b1, b2, b3 and b4 are preset proportional coefficients, b1 > b2 > b3 > b4 > 0, and beta is an error correction factor and is 1.02;
and comparing the environment analysis coefficient in the community with an environment analysis coefficient threshold value.
5. The internet-based community online service management platform of claim 4, wherein the environmental analysis coefficient comparison process is as follows:
if the environment analysis coefficient in the community is larger than or equal to the environment analysis coefficient threshold value, judging that the environment analysis in the community is qualified, generating an environment analysis qualified signal and sending the environment analysis qualified signal to a server;
if the environment analysis coefficient in the community is smaller than the environment analysis coefficient threshold value, judging that the environment analysis in the community is unqualified, generating an unqualified environment analysis signal and sending the unqualified environment analysis signal to a server; and after receiving the unqualified environment signal, the server generates an environment finishing instruction and sends the environment finishing instruction to the mobile phone terminal of the property personnel.
6. The internet-based community online service management platform according to claim 1, wherein the parking planning unit is configured to monitor vehicle traveling in the community and analyze a vehicle traveling condition in the community, and the specific analysis process is as follows:
the method comprises the following steps of collecting the average number of vehicles passing through the community every hour and the running time of corresponding vehicles, and comparing the average number of vehicles passing through the community every hour and the running time of the corresponding vehicles with a passing vehicle number threshold and a vehicle running time threshold respectively:
if the average number of vehicles passing through per hour in the community is larger than the threshold value of the number of passing vehicles and the running time of the vehicles is larger than the threshold value of the running time of the vehicles, judging that the community vehicle analysis is abnormal, generating a vehicle analysis abnormal signal and sending the vehicle analysis abnormal signal to a mobile phone terminal of a property worker;
and if the average number of the vehicles passing through the community per hour is larger than the threshold value of the number of the passing vehicles and the running time of the vehicles is smaller than the threshold value of the running time of the vehicles, judging that the community vehicle analysis is normal, generating a normal vehicle analysis signal and sending the normal vehicle analysis signal to the server.
7. The internet-based community online service management platform according to claim 1, wherein the evaluation analysis unit is configured to analyze evaluation data of residents in the community, and the specific analysis process is as follows:
collecting the complaint quantity, the complaint frequency and the good comment quantity of community residents, and respectively marking the complaint quantity, the complaint frequency and the good comment quantity of the community residents as TS, TP and PS; by the formula
Obtaining an evaluation analysis coefficient PJ of a community, wherein f1, f2 and f3 are all preset proportionality coefficients, f1 is larger than f2 is larger than f3 is larger than 0, and alpha is an error correction factor and is 2.012;
and comparing the evaluation analysis coefficient PJ of the community with a community evaluation analysis coefficient threshold value.
8. The internet-based community online service management platform of claim 7, wherein the evaluation analysis coefficient comparison process is as follows:
if the evaluation analysis coefficient PJ of the community is larger than or equal to the community evaluation analysis coefficient threshold value, judging that the evaluation analysis of the community is qualified, generating an evaluation analysis qualified signal and sending the evaluation analysis qualified signal to a server;
if the evaluation analysis coefficient PJ of the community is smaller than the community evaluation analysis coefficient threshold value, judging that the evaluation analysis of the community is unqualified, generating an unqualified evaluation analysis signal and sending the unqualified evaluation analysis signal to a server; and after receiving the unqualified evaluation and analysis signals, the server collects the complaint problems of the residents corresponding to the unqualified evaluation and analysis signals and sends the collected complaint problems to the mobile phone terminal of the property personnel.
9. The community online service method based on the Internet is characterized by comprising the following specific service method steps:
step one, collecting and counting residents in a community through a resident collecting platform, and sending the resident information collected in real time to a registration login unit; after receiving the resident information, the registration login unit submits the resident registration information to register a personal account number through the mobile phone terminal, and sends the registered personal account number and the corresponding resident registration information to the database for storage;
secondly, network building is carried out on the community through a network building unit, a community sharing platform is built, residents corresponding to resident information stored in a database log in through personal accounts through mobile phone terminals, the residents access the community sharing platform through the network corresponding to the mobile phone terminals, and the residents and property personnel share data through the community sharing platform; after the resident acquisition platform completes the establishment of the community sharing platform, generating a service management instruction and sending the service management instruction to the service management platform;
analyzing and detecting public equipment in the community through a security analysis unit, analyzing the environment in the community through an environment analysis unit, and judging whether the environment in the community is qualified or not; monitoring the running of vehicles in the community through a parking planning unit; and analyzing the evaluation data of residents in the community through an evaluation analysis unit.
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| CN116071205A (en) * | 2023-03-07 | 2023-05-05 | 北京师范大学 | Campus education informatization management platform based on artificial intelligence |
| CN116452372A (en) * | 2023-02-17 | 2023-07-18 | 深圳市一应科技有限公司 | Cloud property management platform |
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| CN116452372A (en) * | 2023-02-17 | 2023-07-18 | 深圳市一应科技有限公司 | Cloud property management platform |
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| CN116071205A (en) * | 2023-03-07 | 2023-05-05 | 北京师范大学 | Campus education informatization management platform based on artificial intelligence |
| CN117391456A (en) * | 2023-11-27 | 2024-01-12 | 浙江南斗数智科技有限公司 | Village management method and service platform system based on artificial intelligence |
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