CN114004542A

CN114004542A - Enterprise task management method, system, computer equipment and storage medium

Info

Publication number: CN114004542A
Application number: CN202111424733.4A
Authority: CN
Inventors: 谢琛怡
Original assignee: Haoyun Technologies Co Ltd
Current assignee: Haoyun Technologies Co Ltd
Priority date: 2021-11-26
Filing date: 2021-11-26
Publication date: 2022-02-01

Abstract

The invention provides an enterprise task management method, a system, computer equipment and a storage medium, wherein the method comprises the steps of searching a corresponding preset task template and a corresponding standard working hour template in a preset task management standard library according to task types to create tasks, filling and registering corresponding actual working hours according to each cost of the tasks, conducting standard working hour review on the tasks according to corresponding task types to determine corresponding standard working hours when the tasks are completed, conducting quality evaluation on the tasks according to preset scoring rules to obtain corresponding quality scoring coefficients, obtaining task values according to the standard working hours, the quality scoring coefficients and staff salaries, conducting periodic statistical analysis on all completed tasks, and generating corresponding periodic task reports. The invention not only standardizes and standardizes the task management, but also improves the effectiveness, convenience and flexibility of the management, realizes the safe storage and standard management of the task data, and provides a supervision basis for the task completion quality.

Description

Enterprise task management method, system, computer equipment and storage medium

Technical Field

The present invention relates to the field of task management technologies, and in particular, to a method, a system, a computer device, and a storage medium for managing enterprise tasks.

Background

Diversification of enterprise tasks can involve different processing of different types of tasks, while also presenting greater challenges to enterprise task management. Most of the existing enterprise management systems are interactively operated with different types of task processing subsystems by customizing and developing a method of combining the rear-end configuration of an enterprise management platform and embedding a web front end, and a management report is counted by depending on Excel files, so that the problems of low usability of partial management functions and insufficient concurrency of a server exist, the task management is very inconvenient, the task quality is difficult to track and control well, and the management standardization, flexibility and high efficiency are difficult to achieve.

Disclosure of Invention

The invention aims to provide an enterprise task management method, an enterprise task management system, a computer device and a storage medium, wherein tasks with different functions and different complexity degrees are uniformly divided according to standard tasks and non-standard tasks, corresponding standard working hour templates are provided for tracking and managing the tasks, different tasks can be freely added and deleted according to actual requirements to use the standard working hour templates, and offline transactions are changed into online circulation, so that not only can the task management become standardized and normalized, but also the effectiveness, convenience and flexibility of the management can be improved, the safe storage and standard management of task data can be realized, and a supervision basis is provided for the task quality.

In order to achieve the above object, it is necessary to provide an enterprise task management method, system, computer device and storage medium for solving the above technical problems.

In a first aspect, an embodiment of the present invention provides an enterprise task management method, where the method includes the following steps:

presetting a task management standard library; the task management standard library comprises a standard working hour template, a staff salary and a scoring coefficient model;

responding to a task creating request, acquiring a task type, searching a corresponding preset task template and a corresponding standard man-hour template according to the task type, creating the task according to the preset task template and the standard man-hour template, and adding the task into a task library;

responding to the expense report of any task in the task library, acquiring corresponding single expense working hour, registering corresponding actual working hour according to the single expense working hour, performing standard working hour review on the task according to a corresponding task type when the task is completed, determining corresponding standard working hour, and adding the task into a scoring library;

responding to a scoring request of any task in the scoring library, performing quality evaluation on the task according to a preset scoring rule to obtain a corresponding quality scoring coefficient, and adding the task into a value library;

responding to a value statistical request of any task in the value base, obtaining a task value according to the standard working hours, the quality scoring coefficient and the staff salary, and adding the task into a report base;

responding to a report generation request, performing statistical analysis on all tasks in the report library, and generating a corresponding periodic task report; the periodic task report comprises a task workload report, a task value report and a task overdue and unexamined report.

Further, the expense report comprises an expense real-time report or an expense post-event supplementary record; the expense real-time filling and expense post-event additional recording are operated through a webpage end or a mobile phone end.

Further, the task types include standard tasks and non-standard tasks;

the step of performing standard man-hour review on the tasks according to the corresponding task types and determining the corresponding standard man-hours comprises the following steps:

if the task type is a standard task, directly taking preset standard working hours in a corresponding standard working hour template as standard working hours of the task;

and if the task type is a non-standard task, performing man-hour review on the task to obtain the standard man-hour of the task.

Further, the step of performing a man-hour review on the task to obtain a standard man-hour of the task includes:

responding to a man-hour review request, and judging whether the man-hour review request is overdue or not;

if the man-hour review request is overdue, acquiring actual man-hours corresponding to the task, taking the actual man-hours with preset percentage as standard man-hours of the task, and otherwise, judging whether the actual man-hours of the task are reasonable;

and if the actual working hours of the tasks are not reasonable, giving corresponding evaluation working hours, and taking the evaluation working hours as the standard working hours of the tasks, otherwise, taking the actual working hours of the tasks as the standard working hours of the tasks.

Further, the step of performing quality evaluation on the task according to a preset scoring rule to obtain a corresponding quality scoring coefficient includes:

judging whether the scoring request is overdue;

if the grading request is overdue, the quality score is graded as a default quality score, otherwise, a preset quality evaluator grades the task to obtain the quality score of the task;

and obtaining the quality scoring coefficient according to the quality score and the scoring coefficient model.

Further, the step of obtaining the task value according to the standard working hours, the quality scoring coefficient and the staff salary comprises:

and obtaining the task value by taking the staff salary corresponding to the task, the quality scoring coefficient and the standard working hour product.

Further, the step of obtaining the task value according to the standard working hours, the quality scoring coefficient and the staff salary further comprises:

counting the complained times and the raised times of the tasks;

adjusting the quality scoring coefficient according to the complained times and the raised times;

and updating the task value according to the adjusted quality scoring coefficient.

In a second aspect, an embodiment of the present invention provides an enterprise task management system, where the system includes:

the standard presetting module is used for presetting a task management standard library; the task management standard library comprises a standard working hour template, a staff salary and a scoring coefficient model;

the task creating module is used for responding to a task creating request, acquiring a task type, searching a corresponding preset task template and a corresponding standard man-hour template according to the task type, creating the task according to the preset task template and the standard man-hour template, and adding the task into a task library;

the working hour counting module is used for responding to the expense report of any task in the task library, acquiring corresponding single-time expense working hours, registering corresponding actual working hours according to the single-time expense working hours, performing standard working hour review on the task according to the corresponding task type when the task is completed, determining the corresponding standard working hours, and adding the task into the scoring library;

the task scoring module is used for responding to a scoring request of any task in the scoring database, performing quality evaluation on the task according to a preset scoring rule to obtain a corresponding quality scoring coefficient, and adding the task into the value database;

the value counting module is used for responding to a value counting request of any task in the value base, obtaining task value according to the standard working hour, the quality scoring coefficient and the staff salary, and adding the task into a report base;

the report generation module is used for responding to a report generation request, performing statistical analysis on all tasks in the report library and generating a corresponding periodic task report; the periodic task report comprises a task workload report, a task value report and a task overdue and unexamined report.

In a third aspect, an embodiment of the present invention further provides a computer device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, where the processor implements the steps of the method when executing the computer program.

In a fourth aspect, the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program is executed by a processor to implement the steps of the above method.

The application provides an enterprise task management method, a system, computer equipment and a storage medium, through the method, the task management standard library comprising a standard working hour template, a staff salary and a score coefficient model is preset, when a task creating request is received, a corresponding task type is obtained, the corresponding preset task template and the standard working hour template are searched according to the task creating request, the corresponding actual working hour is registered by obtaining the corresponding single working hour when the task cost is filled out each time, the standard working hour is evaluated according to the task type when the task is completed, after the corresponding standard working hour is determined, the quality is evaluated according to the preset score rule to obtain a corresponding quality score coefficient, the task value is obtained according to the standard working hour, the quality score coefficient and the staff salary, and a report including the task working amount is generated, The technical scheme of the periodic task report of the task value report and the task overdue unexamined report. Compared with the prior art, the invention divides tasks with different functions and different complexity into standard tasks and non-standard tasks in a unified way, provides corresponding standard working hour templates for tracking and managing the tasks, can freely add, delete and combine the standard working hour templates for use according to actual requirements for different tasks, changes offline transactions into online circulation, not only enables task management to be standardized and normalized, but also can improve the effectiveness, convenience and flexibility of management, can realize safe storage and standard management of task data, and provides supervision basis for task quality.

Drawings

FIG. 1 is a schematic diagram of an application scenario of an enterprise task management method according to an embodiment of the present invention;

FIG. 2 is a business process diagram of an enterprise task management method according to an embodiment of the present invention;

FIG. 3 is a schematic diagram of the internal implementation logic of an enterprise task management system in an embodiment of the present invention;

FIG. 4 is a flowchart illustrating a method for enterprise task management in accordance with an embodiment of the present invention;

FIG. 5 is a diagram illustrating a task creation page in an embodiment of the invention;

FIG. 6 is a block diagram of an enterprise task management system in an embodiment of the present invention;

fig. 7 is an internal structural diagram of a computer device in the embodiment of the present invention.

Detailed Description

In order to make the purpose, technical solution and advantages of the present invention more clearly apparent, the present invention is further described in detail below with reference to the accompanying drawings and embodiments, and it is obvious that the embodiments described below are part of the embodiments of the present invention, and are used for illustrating the present invention only, but not for limiting the scope of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

The enterprise task management method provided by the invention can be applied to the terminal or the server shown in figure 1. The terminal can be, but is not limited to, various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices, and the server can be implemented by an independent server or a server cluster formed by a plurality of servers. The server performs standard, flexible and effective management on simple tasks, complex tasks, project tasks, temporary tasks or communication tasks and the like in the enterprise by adopting the business process of enterprise task management shown in fig. 2 in the application and matching with the task management implementation logic shown in fig. 3, and periodically generates a periodic task report to be sent to the terminal for a terminal user to check and analyze.

In one embodiment, as shown in FIG. 4, an enterprise task management method is provided, the method comprising the steps of:

s11, presetting a task management standard library; the task management standard library comprises a standard working hour template, a staff salary and a scoring coefficient model;

s12, responding to a task creating request, acquiring a task type, searching a corresponding preset task template and a corresponding standard man-hour template according to the task type, creating the task according to the preset task template and the standard man-hour template, and adding the task into a task library;

the task types comprise standard tasks and non-standard tasks, some tasks with fixed working time and more conventional working contents are defined as the standard tasks, such as product inspection of a production department, material inventory, examples of a functional department and the like, some tasks with fixed working time but upper limit and possibly variable working contents are defined as the non-standard tasks, such as system and plan customization of a management department, quarterly report compiling of a financial department, interface development tasks of a research and development department and the like. A specific task creation request is submitted on different task creation pages according to requirements, for example, a task creation request that binds single or multiple standard labor-hour templates, assigns a specific person in charge, plans a start/end date, requires properties such as a start/end date, and a pre-task may be submitted on a creation page shown in fig. 5.

The standard working hour template can be understood as a standard template used for tracking daily or accidental task items in all levels of departments of an enterprise, is convenient for retrieval and classification according to the positions, the departments and the like, and is output in a binding mode when the task is created, and the corresponding composition fields of the template comprise a task number, a first-level and second-level task name, an execution position, a task type, a difficulty coefficient, standard working hour or working hour upper limit, a unit, a delivery object, task description, a grading type, a grading level, a spot check proportion, a grading frequency, a grading quality standard and the like. It should be noted that, the specific task partition has the upper and lower hierarchical relations of one, two and three levels, so that the tasks are in a canonical tree structure, which facilitates the management of the tasks and items, for example, the serial number DKH-QB 01 is the primary task, there are DKH-QB 0101 and DKH-QB 0102 of the secondary tasks with consistent prefixes, and the two secondary tasks have the corresponding tertiary tasks DKH-QB 010101, DKH-QB 010102, DKH-QB 010201 and DKH-QB 010202 respectively.

S13, responding to the expense report of any task in the task library, acquiring corresponding single expense working hour, registering corresponding actual working hour according to the single expense working hour, performing standard working hour review on the task according to the corresponding task type when the task is completed, determining the corresponding standard working hour, and adding the task into a scoring library;

the task cost report can be understood as time-consuming report of each task execution, can be reported on the day of each task execution, and can also be reported afterwards, so that the actual working hours can be counted when the subsequent tasks are finished. Specifically, the expense report comprises expense real-time report or expense post-event supplementary record; the expense real-time filling and expense post-event additional recording are operated through a webpage end or a mobile phone end. Standard man-hour review can be understood as that when each task is completed, the man-hour required by the task is reviewed, so as to obtain the corresponding standard man-hour for the subsequent statistics of the workload and the value of the task, and in the actual standard review man-hour, the distinguishing process is required according to the task type, specifically, the standard man-hour review is carried out on the task according to the corresponding task type, and the step of determining the corresponding standard man-hour comprises the following steps:

if the task type is a standard task, directly taking preset standard working hours in a corresponding standard working hour template as standard working hours of the task; namely, when standard working hour of the standard task is evaluated, the number of actual working hours does not need to be considered, and the 'preset standard working hour' in the standard working hour template is directly taken as the final standard working hour;

and if the task type is a non-standard task, performing man-hour review on the task to obtain the standard man-hour of the task. That is, the step of obtaining the standard man-hours of the task by automatically evaluating the "actual man-hours" spent as the standard man-hours if the evaluation is overdue, specifically, by evaluating the man-hours of the task, includes:

S14, responding to a scoring request of any task in the scoring library, performing quality evaluation on the task according to a preset scoring rule to obtain a corresponding quality scoring coefficient, and adding the task into a value library; the quality scoring coefficient corresponds to the quality scoring value according to the scoring coefficient model, and after the quality score is obtained, the quality scoring coefficient is converted into a corresponding quality scoring coefficient for subsequent value statistics, specifically, the quality evaluation is performed on the task according to a preset scoring rule, and the step of obtaining the corresponding quality scoring coefficient includes:

judging whether the scoring request is overdue; and if the overdue is not processed, the system automatically gives a quality score according to a preset rule.

If the grading request is overdue, the quality score is graded as a default quality score, otherwise, a preset quality evaluator grades the task to obtain the quality score of the task; the specific setting method of the default quality score can be determined according to actual requirements, and is not particularly limited herein; the preset quality evaluators can be assigned in the corresponding standard man-hour templates when the tasks are created, so that the utilization rate of the standard man-hour templates and the efficiency of task management are improved.

And obtaining the quality scoring coefficient according to the quality score and the scoring coefficient model. The quality score and the scoring coefficient model can be determined according to actual requirements, if the quality score is 5, the corresponding scoring coefficient model is as follows: the score of 5 is 1.2, the score of 4 is 1.0, the score of 3 is 0.9, the score of 2 is 0.85, and the score of 1 is 0.6, in the specific scoring process, a specific scoring person or a scoring post person can score the task, and the score of 4 is automatically scored after the default limiting period of scoring is exceeded (the scoring coefficient of 4 is 1.0), and the like.

S15, responding to a value statistical request of any task in the value base, obtaining a task value according to the standard working hours, the quality scoring coefficient and the staff salary, and adding the task into a report base; after standard working hours, quality scoring coefficients and staff salaries are obtained, corresponding task values can be obtained through calculation according to the standard working hours, the quality scoring coefficients and the staff salaries, and the method specifically comprises the following steps:

and obtaining the task value, namely the task value is the staff salary scoring coefficient and the standard working hour.

In addition, in order to ensure the flexibility and effectiveness of task management, the embodiment further introduces a complaint library for storing and processing the raise complaint data of each task, and adjusts the task value in real time according to the data, specifically including:

counting the complained times and the raised times of the tasks;

S16, responding to the report generation request, performing statistical analysis on all tasks in the report library, and generating a corresponding periodic task report; the periodic task report comprises a task workload report, a task value report and a task overdue and unexamined report. The task workload report is a report for performing statistical analysis on all standard working hours and real-time working hours of completed tasks; the task value report is a report for performing statistical analysis on the task values of all completed tasks; the task overdue unexamined report is a report for carrying out statistical analysis on the conditions of standard man-hour evaluation and task quality score overdue unprocessed in all completed tasks.

According to the embodiment of the application, tasks with different functions and different complexity are divided according to standard tasks and non-standard tasks in a unified mode, corresponding standard man-hour templates are provided for tracking and managing the tasks, corresponding periodic task reports are generated when the tasks are finished, the standard man-hour templates can be freely added and deleted according to actual requirements for different tasks, offline transactions are changed into online circulation, task management can be standardized and normalized, the effectiveness, convenience and flexibility of management can be improved, safe storage and standard management of task data can be achieved, and supervision bases are provided for task quality.

It should be noted that, although the steps in the above-described flowcharts are shown in sequence as indicated by arrows, the steps are not necessarily executed in sequence as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise.

In one embodiment, as shown in FIG. 6, there is provided an enterprise task management system, the system comprising:

the standard presetting module 1 is used for presetting a task management standard library; the task management standard library comprises a standard working hour template, a staff salary and a scoring coefficient model;

the task creating module 2 is used for responding to a task creating request, acquiring a task type, searching a corresponding preset task template and a corresponding standard man-hour template according to the task type, creating the task according to the preset task template and the standard man-hour template, and adding the task into a task library;

the working hour counting module 3 is used for responding to the expense report of any task in the task library, acquiring corresponding single-time expense working hours, registering corresponding actual working hours according to the single-time expense working hours, performing standard working hour review on the task according to the corresponding task type when the task is completed, determining the corresponding standard working hours, and adding the task into the scoring library;

the task scoring module 4 is used for responding to a scoring request of any task in the scoring database, performing quality evaluation on the task according to a preset scoring rule to obtain a corresponding quality scoring coefficient, and adding the task into a value database;

the value counting module 5 is used for responding to a value counting request of any task in the value base, obtaining a task value according to the standard working hours, the quality scoring coefficient and the staff salary, and adding the task into a report base;

the report generation module 6 is used for responding to a report generation request, performing statistical analysis on all tasks in the report library and generating a corresponding periodic task report; the periodic task report comprises a task workload report, a task value report and a task overdue and unexamined report.

It should be noted that all or part of the modules in the enterprise task management system can be implemented by software, hardware and their combination. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules. For the specific definition of the enterprise task management-based system, refer to the above definition of the enterprise task management method, which is not described herein again.

Fig. 7 shows an internal structure diagram of a computer device in one embodiment, and the computer device may be specifically a terminal or a server. As shown in fig. 7, the computer apparatus includes a processor, a memory, a network interface, a display, and an input device, which are connected through a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement an enterprise task management method. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.

It will be appreciated by those of ordinary skill in the art that the architecture shown in FIG. 7 is a block diagram of only a portion of the architecture associated with the subject application, and is not intended to limit the computing devices to which the subject application may be applied, as a particular computing device may include more or less components than those shown in the figures, or a combination of certain components, or an arrangement of components in common.

In one embodiment, a computer device is provided, comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the steps of the above method being performed when the computer program is executed by the processor.

In an embodiment, a computer-readable storage medium is provided, on which a computer program is stored, which computer program, when being executed by a processor, carries out the steps of the above-mentioned method.

To sum up, the embodiment of the invention provides an enterprise task management method, system, computer equipment and storage medium, through the method, the task is created by searching a corresponding preset task template and a standard working hour template in a preset task management standard library according to task types, the corresponding actual working hour is filled and registered according to each cost of the task, when the task is completed, the standard working hour is reviewed according to the corresponding task type to determine the corresponding standard working hour, the quality of the task is evaluated according to a preset scoring rule to obtain a corresponding quality scoring coefficient, the task value is obtained according to the standard working hour, the quality scoring coefficient and the staff salary, the periodic statistical analysis is carried out on all the completed tasks to generate a corresponding periodic task report, and the tasks with different functions and different complexity degrees are uniformly divided according to the standard tasks and the non-standard tasks, and the corresponding standard working hour template is provided for tracking and managing the task, a corresponding periodic task report is generated when the task is finished, different tasks can be freely added and deleted according to actual requirements to use the standard working hour template, offline transactions are changed into online circulation, the task management becomes standardized and normalized, the effectiveness, convenience and flexibility of management can be improved, the safe storage and the standard management of task data can be realized, and a supervision basis is provided for the task quality.

The embodiments in this specification are described in a progressive manner, and all the same or similar parts of the embodiments are directly referred to each other, and each embodiment is described with emphasis on differences from other embodiments. In particular, for the system embodiment, since it is substantially similar to the method embodiment, the description is simple, and for the relevant points, reference may be made to the partial description of the method embodiment. It should be noted that, the technical features of the embodiments may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.

The above-mentioned embodiments only express some preferred embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for those skilled in the art, various modifications and substitutions can be made without departing from the technical principle of the present invention, and these should be construed as the protection scope of the present application. Therefore, the protection scope of the present patent shall be subject to the protection scope of the claims.

Claims

1. A method for enterprise task management, the method comprising the steps of:

2. The enterprise task management method of claim 1, wherein the expense report comprises an expense real-time report or an expense post-hoc entry; the expense real-time filling and expense post-event additional recording are operated through a webpage end or a mobile phone end.

3. The enterprise task management method of claim 1, wherein the task types include standard tasks and non-standard tasks;

4. The enterprise task management method of claim 3, wherein said step of reviewing said tasks for standard man-hours for said tasks comprises:

5. The enterprise task management method according to claim 1, wherein the step of performing quality assessment on the task according to a preset scoring rule to obtain a corresponding quality scoring coefficient comprises:

judging whether the scoring request is overdue;

6. The enterprise task management method of claim 1, wherein said step of deriving task values based on said standard labor hours, quality scoring factors, and staff salaries comprises:

7. The enterprise task management method of claim 6, wherein said step of deriving task values based on said standard labor hours, quality scoring factors, and staff salaries further comprises:

counting the complained times and the raised times of the tasks;

8. An enterprise task management system, the system comprising:

9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the method of any of claims 1 to 7 are implemented when the computer program is executed by the processor.

10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 7.