CN113839800A - Abnormal network element prompting method and device, electronic equipment and storage medium - Google Patents

Abnormal network element prompting method and device, electronic equipment and storage medium Download PDF

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Publication number
CN113839800A
CN113839800A CN202010590332.5A CN202010590332A CN113839800A CN 113839800 A CN113839800 A CN 113839800A CN 202010590332 A CN202010590332 A CN 202010590332A CN 113839800 A CN113839800 A CN 113839800A
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China
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network element
abnormal
network
state
information
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CN202010590332.5A
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CN113839800B (en
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朱律韵
郑圣
朱卫锋
井华
涂晶
李叶强
潘海兵
王磊
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China United Network Communications Group Co Ltd
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China United Network Communications Group Co Ltd
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/14—Charging, metering or billing arrangements for data wireline or wireless communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0677—Localisation of faults

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  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

The application provides an abnormal network element prompting method, an abnormal network element prompting device, electronic equipment and a storage medium, wherein the method comprises the following steps: determining at least one charging network element topology of a target area, wherein the charging network element topology comprises at least one network element; acquiring the working state of each network element in the charging network element topology, wherein the working state comprises a normal state and an abnormal state; and if the first network element in the charging network element topology is determined to be in an abnormal state, sending prompt information to the terminal, wherein the prompt information is used for prompting the first network element to be abnormal. The prompting of the abnormal network element in the charging network element topology is realized, and the efficiency of determining the abnormal network element is improved.

Description

Abnormal network element prompting method and device, electronic equipment and storage medium
Technical Field
The present application relates to the field of communications technologies, and in particular, to a method and an apparatus for prompting an abnormal network element, an electronic device, and a storage medium.
Background
In a mobile Packet Network, 2G/3G/4G nodes are all converged Network elements, where a Serving General Packet Radio Service (GPRS) support node (SGSN) and a Mobility Management Equipment (MME) are combined, a Gateway GPRS Support Node (GGSN) and a System Architecture Evolution Gateway (System Architecture Evolution Gateway, sae) are combined, an sae gw is combined by a Serving Gateway (SGW) and a Packet Data Network Gateway (PGW), a 2G/3G traffic ticket file is generated by the SGSN and the GGSN, and a 4G file is generated by the SGW and the PGW. The Charging Gateway (CG) server may collect call ticket files from SGSN, GGSN, SGW and PGW, perform format conversion on each call ticket file, and provide the format-converted call ticket file to the server of the information department, so as to generate the total Charging call ticket of the user.
At present, the generation and transmission of the ticket file relate to data communication among multiple network elements in the charging network element topology, the multiple network elements may include SGSN, GGSN, SGW, PGW, CG, and the like, and each type of network element exists in an independent management system, and if the generation or transmission of the ticket file fails, an operation and maintenance person needs to manually troubleshoot abnormal network elements in the multiple management systems according to the charging network element topology.
However, in the prior art, it is inefficient to manually troubleshoot abnormal network elements among a plurality of network elements.
Disclosure of Invention
The application provides a method and a device for prompting an abnormal network element, electronic equipment and a storage medium, so as to realize the prompt of the abnormal network element.
In a first aspect, an embodiment of the present application provides a method for prompting an abnormal network element, including:
determining at least one charging network element topology of a target area, wherein the charging network element topology comprises at least one network element;
acquiring the working state of each network element in the charging network element topology, wherein the working state comprises a normal state and an abnormal state;
and if the first network element in the charging network element topology is determined to be in an abnormal state, sending prompt information to the terminal, wherein the prompt information is used for prompting the first network element to be abnormal.
In the embodiment of the application, the charging network element topology of the target area is determined through the server, the working state of each network element in the charging network element topology is obtained, whether the network element in each charging network element topology is in an abnormal state or not can be judged, if the network element is in the abnormal state, prompt information is sent to the terminal to prompt that the network element in the abnormal state is abnormal.
In a possible implementation manner, obtaining the working state of each network element in the charging network element topology includes:
sending a polling instruction to each network element, wherein the polling instruction is used for indicating the network elements to detect respective network element state information according to the polling instruction, and the network element state information comprises at least one of the following: ticket file information, network element performance and network state;
acquiring network element state information of each network element;
and determining the working state of each network element according to the network element state information.
In the embodiment of the application, the server sends the inspection instruction to each network element to obtain the network element state information of each network element, and then the working state of each network element is determined according to the network element state information, so that the detection and the judgment of the working state of each network element are realized, and the accuracy of the judgment of the working state of each network element is improved.
Optionally, the first network element includes at least one of:
the network element with the network state being a disconnected state, the network element with the ticket file information including the alarm information, and the network element with the network element performance not meeting the preset condition.
In a possible implementation manner, obtaining the working state of each network element in the charging network element topology includes:
periodically detecting a call ticket file directory stored in each network element, and determining the storage time of the call ticket file in the network element, wherein the call ticket file directory comprises at least one call ticket file;
and determining the working state of the target network element according to the storage time of the target call ticket file in the target network element, wherein the target call ticket file is any one of at least one call ticket file, and the target network element is any one of all network elements in the charging network element topology.
In the embodiment of the application, the storage time of the target call ticket file in the target network element can be used for indicating the backlog condition of the call ticket file, and further the working state of the target network element can be judged according to the backlog condition of the call ticket file.
In a possible implementation manner, the method for prompting an abnormal network element provided in an embodiment of the present application further includes:
receiving a viewing instruction of a first network element sent by a terminal;
searching network connection information between the first network element and the digital communication equipment according to the checking instruction, wherein the digital communication equipment and the first network element have data transmission of a ticket file;
and sending the network connection information to the terminal so that the terminal displays the network connection information.
In the embodiment of the application, the server searches the network connection information between the first network element and the data communication equipment, and the terminal displays the network connection information, so that the influence range of the abnormal network element can be more visually determined, and the troubleshooting efficiency of the fault equipment is improved.
The method for prompting an abnormal network element provided in the second aspect of the embodiment of the present application is applied to a terminal, and the content and effect of the method for prompting an abnormal network element provided in the first aspect are similar to those of the method for prompting an abnormal network element provided in the first aspect.
In a second aspect, an embodiment of the present application provides a method for prompting an abnormal network element, including:
receiving prompt information sent by a server, wherein the prompt information is used for prompting that a first network element in the charging network element topology is abnormal; and prompting the first network element to generate abnormity.
In a possible implementation manner, the method for prompting an abnormal network element provided in an embodiment of the present application further includes:
sending a checking instruction of the first network element to a server, wherein the checking instruction is used for instructing the server to search network connection information between the first network element and the data communication equipment and sending the network connection information to a terminal, and the data communication equipment and the abnormal network element have data transmission of a ticket file; receiving network connection information sent by a server; and displaying the network connection information.
In a possible implementation manner, each network element is presented on an interface of the terminal in an icon manner, and the prompting that the first network element is abnormal includes:
and displaying a first abnormal icon, wherein the first abnormal icon is used for representing that the first network element is abnormal.
The apparatus, the electronic device, the computer-readable storage medium, and the computer program product provided in the embodiments of the present application are described below, and contents and effects thereof may refer to the abnormal network element prompting method provided in the embodiments of the present application, and are not described again.
In a third aspect, an embodiment of the present application provides an abnormal network element prompting apparatus, including:
the determining module is used for determining at least one charging network element topology of the target area, wherein the charging network element topology comprises at least one network element;
the acquiring module is used for acquiring the working state of each network element in the charging network element topology, wherein the working state comprises a normal state and an abnormal state;
and the first sending module is used for sending prompt information to the terminal if the first network element in the charging network element topology is determined to be in an abnormal state, wherein the prompt information is used for prompting the first network element to be abnormal.
In a possible implementation manner, the obtaining module is specifically configured to:
sending a polling instruction to each network element, wherein the polling instruction is used for indicating the network elements to detect respective network element state information according to the polling instruction, and the network element state information comprises at least one of the following: ticket file information, network element performance and network state; acquiring network element state information of each network element; and determining the working state of each network element according to the network element state information.
In one possible embodiment, the first network element comprises at least one of:
the network element with the network state being a disconnected state, the network element with the ticket file information including the alarm information, and the network element with the network element performance not meeting the preset condition.
In a possible implementation manner, the obtaining module is specifically configured to:
periodically detecting a call ticket file directory stored in each network element, and determining the storage time of the call ticket file in the network element, wherein the call ticket file directory comprises at least one call ticket file; and determining the working state of the target network element according to the storage time of the target call ticket file in the target network element, wherein the target call ticket file is any one of at least one call ticket file, and the target network element is any one of all network elements in the charging network element topology.
In a possible implementation manner, the abnormal network element prompting device provided in the embodiment of the present application further includes:
the first receiving module is used for receiving a viewing instruction of the first network element sent by the terminal; the searching module is used for searching the network connection information between the first network element and the data communication equipment according to the checking instruction, and the data communication equipment and the first network element have the data transmission of the ticket file; and the second sending module is used for sending the network connection information to the terminal so as to enable the terminal to display the network connection information.
In a fourth aspect, an embodiment of the present application provides an abnormal network element prompting apparatus, including:
the second receiving module is used for receiving prompt information sent by the server, and the prompt information is used for prompting that the first network element in the charging network element topology is abnormal; and the prompting module is used for prompting the first network element to generate abnormity.
In a possible implementation manner, the abnormal network element prompting device provided in the embodiment of the present application further includes:
the third sending module is used for sending a checking instruction of the first network element to the server, wherein the checking instruction is used for indicating the server to search the network connection information between the first network element and the data communication equipment and sending the network connection information to the terminal, and the data transmission of the ticket file exists between the data communication equipment and the abnormal network element; the third receiving module is used for receiving the network connection information sent by the server; and the display module is used for displaying the network connection information.
In a possible implementation manner, each network element is presented on an interface of the terminal in an icon manner, and the prompting module includes:
and displaying a first abnormal icon, wherein the first abnormal icon is used for representing that the first network element is abnormal.
In a fifth aspect, an embodiment of the present application provides an electronic device, including:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein
The memory stores instructions executable by the at least one processor to cause the at least one processor to perform a method as provided by the first aspect or the first aspect implementable manner, or to perform a method as provided by the second aspect or the second aspect implementable manner.
In a sixth aspect, embodiments of the present application provide a non-transitory computer readable storage medium storing computer instructions for causing a computer to perform a method as provided by the first aspect or the first aspect implementable manner, or perform a method as provided by the second aspect or the second aspect implementable manner.
In a seventh aspect, an embodiment of the present application provides a computer program product, including: executable instructions for implementing a method as provided in the first aspect or an alternative to the first aspect, or for performing a method as provided in the second aspect or an alternative to the second aspect.
According to the abnormal network element prompting method, the abnormal network element prompting device, the electronic equipment and the storage medium, at least one charging network element topology of a target area is determined, wherein the charging network element topology comprises at least one network element; acquiring the working state of each network element in the charging network element topology, wherein the working state comprises a normal state and an abnormal state; and if the first network element in the charging network element topology is determined to be in an abnormal state, sending prompt information to the terminal, wherein the prompt information is used for prompting the first network element to be abnormal. In the embodiment of the application, the charging network element topology of the target area is determined through the server, and the working state of each network element in the charging network element topology is obtained, so that whether the network element in each charging network element topology is in an abnormal state or not can be judged, if the network element is in the abnormal state, prompt information is sent to the terminal to prompt that the network element in the abnormal state is abnormal, prompt of the abnormal network element in the charging network element topology is achieved, and efficiency of determining the abnormal network element is improved.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to these drawings without inventive exercise.
FIG. 1 is a diagram of an exemplary application scenario provided by an embodiment of the present application;
fig. 2 is an interaction flow diagram of an abnormal network element prompting method according to an embodiment of the present application;
FIG. 3 is a schematic diagram of a terminal interface provided by an embodiment of the present application;
FIG. 4 is a schematic diagram of a terminal interface provided by another embodiment of the present application;
fig. 5 is a schematic flowchart of a method for prompting an abnormal network element according to another embodiment of the present application;
fig. 6 is a schematic structural diagram of network connection information of a first network element according to an embodiment of the present application;
fig. 7 is a schematic structural diagram of an abnormal network element prompting apparatus according to an embodiment of the present application;
fig. 8 is a schematic structural diagram of an abnormal network element prompting apparatus according to another embodiment of the present application;
fig. 9 is a schematic structural diagram of an electronic device provided in an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims of the present application and in the drawings described above, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the application described herein are, for example, capable of operation in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
In the mobile packet network, a 2G/3G flow ticket file is generated by SGSN and GGSN, and a 4G ticket file is generated by SGW and PGW. The Charging Gateway (CG) server may collect call ticket files from SGSN, GGSN, SGW and PGW, perform format conversion on each call ticket file, and provide the format-converted call ticket file to the server of the information department, so as to generate the total Charging call ticket of the user. At present, the functions of generating and transmitting the ticket file relate to data communication among a plurality of network elements in the charging network element topology, the plurality of network elements may include SGSN, GGSN, SGW, PGW, CG, and the like, and each type of network element exists in an independent management system, and if the generation or transmission of the ticket file fails, an operation and maintenance person needs to manually troubleshoot an abnormal network element in the plurality of network elements in the plurality of management systems according to the charging network element topology, which is low in efficiency. In order to solve the foregoing technical problem, embodiments of the present application provide an abnormal network element prompting method and apparatus, an electronic device, and a storage medium.
According to the abnormal network element prompting method, the abnormal network element prompting device, the electronic equipment and the storage medium, the charging network element topology of the target area is determined through the server, the target area can comprise administrative areas such as a city and a county and can also comprise a geographical area, and the target area can comprise at least one charging network element topology; and then, the working state of each network element in the charging network element topology can be judged whether the network element in each charging network element topology is in an abnormal state, if the network element is in the abnormal state, prompt information is sent to the terminal, and the terminal prompts that the network element in the abnormal state is abnormal, so that the prompt of the abnormal network element in the charging network element topology is realized, and the efficiency of determining the abnormal network element is improved.
An exemplary application scenario of the embodiments of the present application is described below.
The abnormal network element prompting method provided by the embodiment of the application can be executed by the abnormal network element prompting device provided by the embodiment of the application, the abnormal network element prompting device provided by the embodiment of the application can be part or all of a server, or part or all of a terminal device, fig. 1 is an exemplary application scene diagram provided by the embodiment of the application, as shown in fig. 1, the abnormal network element prompting method provided by the embodiment of the application can be applied to a terminal device 11 and a server 12, the server 12 completes network management butt joint with at least one network element in a charging network element topology, and obtains the working state of each network element in the charging network element topology to determine an abnormal network element, and then the server sends prompting information to the terminal device 11, and the terminal device 11 prompts the abnormal network element to be abnormal according to the prompting information. The specific type of the terminal device is not limited in the embodiment of the application, for example, the terminal device may be a smart phone, a personal computer, a tablet computer, a wearable device, a vehicle-mounted terminal, and the like. The type and number of the servers are not limited in the embodiments of the present application, and for example, the server may be a server cluster, a single server or multiple servers, and the like.
Fig. 2 is an interaction flow diagram of an abnormal network element prompting method provided in an embodiment of the present application, where the method may be executed by an abnormal network element prompting device, and the device may be implemented in a software and/or hardware manner, and the following describes the abnormal network element prompting method by taking an interaction between a server and a terminal as an example, as shown in fig. 2, the abnormal network element prompting method provided in the embodiment of the present application may include:
step S101: the server determines at least one charging network element topology of the target area, wherein the charging network element topology comprises at least one network element.
The target area may be an administrative area, such as a local city, a county, a province, and the like, and a plurality of charging network element topologies may exist in the target area. In a possible implementation manner, in the embodiment of the present application, core network rooms may be used as granularities, each network element in each core network room is associated, and a charging network element topology corresponding to each core network room is presented.
The charging network element topology includes at least one network element, wherein the at least one network element may include at least one of the following: SGSN, MEE, GGSN, SAEGW, CG, SAEGW is combined by PGW and SGW; the SGSN may be integrated with the MEE, and the GGSN may be integrated with the sae gw, which is not limited to this embodiment of the present application.
Step S102: the server obtains the working state of each network element in the charging network element topology, wherein the working state comprises a normal state and an abnormal state.
The method comprises the steps that a server is in network management butt joint with each network element in a charging network element topology, the server can obtain the working state of each network element in the charging network element topology, the working state comprises a normal state and an abnormal state, wherein the server obtains the working state of each network element in the charging network element topology; in another possible implementation manner, the working state of the network element may also be determined according to the relevant information of the network element by acquiring the relevant information of each network element. The implementation manner of the embodiment of the present application for acquiring the working state of each network element in the charging network element topology by the server is not limited to this.
In a possible implementation manner, obtaining the working state of each network element in the charging network element topology includes:
sending a polling instruction to each network element, wherein the polling instruction is used for indicating the network elements to detect respective network element state information according to the polling instruction, and the network element state information comprises at least one of the following: ticket file information, network element performance and network state; acquiring network element state information of each network element; and determining the working state of each network element according to the network element state information.
The server sends a polling instruction to each network element, and after receiving the polling instruction, the network elements detect respective network element state information according to the polling instruction, wherein the network element state information may include at least one of the following: ticket file information, network element performance and network state. The ticket file information may include generation information, transmission information, Processing information, alarm information, and the like of the ticket file, the network element performance may include a memory utilization rate, a disk space utilization rate, a hardware operating state, a Central Processing Unit (CPU) utilization rate, and the like of the network element, the network state is used to represent a network connection state of the network element, and the network state may include a connection state and a disconnection state. The embodiments of the present application are merely examples, and are not limited thereto.
And after the server acquires the network state information of the network elements through the inspection instruction, determining the working state of each network element according to the network element state information. Illustratively, taking a network element as an SGSN as an example, the network element state information of the SGSN acquired by the server includes ticket file information of the SGSN, and if the ticket file information includes alarm information, it indicates that the operating state of the SGSN is an abnormal state. For another example, taking the network element CG as an example, the network element state information of the CG acquired by the server includes a disk space utilization rate of the CG, and if the disk space utilization rate of the CG is greater than a preset threshold, it indicates that the working state of the CG is an abnormal state. For another example, taking the network element CG as an example, the network element state information of the CG acquired by the server includes a network state, and if the network state is a disconnected state, it indicates that the working state of the CG is an abnormal state. The embodiments of the present application are merely examples, and are not limited thereto.
In the embodiment of the application, the server sends the inspection instruction to each network element to obtain the network element state information of each network element, and then the working state of each network element is determined according to the network element state information, so that the detection and the judgment of the working state of each network element are realized, and the accuracy of the judgment of the working state of each network element is improved.
In another possible implementation manner, the obtaining the working state of each network element in the charging network element topology includes:
periodically detecting a call ticket file directory stored in each network element, and determining the storage time of the call ticket file in the network element, wherein the call ticket file directory comprises at least one call ticket file; and determining the working state of the target network element according to the storage time of the target call ticket file in the target network element, wherein the target call ticket file is any one of at least one call ticket file, and the target network element is any one of all network elements in the charging network element topology.
The server periodically detects the list of the call ticket files stored in each network element, the list of the call ticket files comprises at least one call ticket file, each call ticket file has a respective identifier, and the storage time of the call ticket files in the network elements can be determined according to the identifier of each call ticket file and the detection period of the list of the call ticket files. For example, the server detects a ticket file directory 1 stored in the network element 1 every five minutes, in a first detection period, the ticket file directory 1 includes a ticket file 1, a ticket file 2 and a ticket file 3, and in a second detection period, the ticket file directory 1 includes a ticket file 1, a ticket file 4 and a ticket file 5, which indicates that the storage time of the ticket file 1 in the network element 1 is at least 5 minutes.
And after the storage time of the ticket file in the network element is determined, determining the working state of the target network element according to the storage time of the target ticket file in the target network element. Optionally, if the storage time of the target call ticket file in the target network element exceeds a preset time threshold, determining that the working state of the target network element is an abnormal state. Different preset time thresholds can be set for different target network elements, which is not limited in the embodiments of the present application. For example, for the ticket files generated in the SGSN and the MME, if the storage time exceeds 30 minutes, it is determined that the operating states of the SGSN and the MME are abnormal states. For another example, for a ticket file generated in the SGW and the PGW, if the storage time exceeds 5 minutes, it is determined that the working states of the SGW and the PGW are abnormal states.
Taking the target call ticket file as the call ticket file 1, the target network element as the network element 1, and the preset time threshold as 20 minutes as an example, if the call ticket file directory 1 includes the call ticket file 1 in 4 detection periods, it indicates that the storage time of the call ticket file 1 in the network element 1 exceeds the preset time threshold, and further, it determines that the working state of the target network element is an abnormal state.
In the embodiment of the application, the storage time of the target call ticket file in the target network element can be used for indicating the backlog condition of the call ticket file, and further the working state of the target network element can be judged according to the backlog condition of the call ticket file.
Because the working states of the network elements include a normal state and an abnormal state, if the server determines that the first network element in the charging network element topology is in the abnormal state, the abnormal network element prompting method provided by the embodiment of the application further includes step S103-step S105.
Step S103: and the server sends prompt information to the terminal, wherein the prompt information is used for prompting the first network element to be abnormal.
The working state of the first network element is an abnormal state, which may be referred to as an abnormal network element in this embodiment of the application. Optionally, the first network element includes at least one of: the network element with the network state being a disconnected state, the network element with the ticket file information including the alarm information, and the network element with the network element performance not meeting the preset condition.
The prompt information may be sound information, text information, push message, picture information, video information, and the like, and the specific content included in the prompt information is not limited in the embodiment of the present application as long as the first network element can be prompted to be abnormal.
Step S104: and the terminal receives the prompt message sent by the server.
Step S105: and the terminal prompts the first network element to be abnormal.
For example, if the prompt information is voice information, the terminal may play prompt information through a voice player to prompt that the first network element is abnormal, for example, the prompt information is "the network state of the first network element is a disconnected state" or "the first network element is an alarm" or "the first network element is abnormal", and the like.
Illustratively, each network element is presented on an interface of the terminal in an icon manner, fig. 3 is a schematic diagram of the terminal interface provided in the embodiment of the present application, as shown in fig. 3, the target area includes two charging network element topologies, a first charging network element topology includes SGSN-MME1, SAEGW1 and CG1, and a second charging network element topology includes SGSN-MME2, SAEGW2 and CG2, where SGSN-MME indicates that SGSN and MME are combined. In the display of the terminal interface, the charging network element topology may be divided into regions, and the icon of the network element in each charging network element topology is set in the same region, or the regions may be divided according to the network element type, and the icon of each type of network element is set in the same region.
In a possible implementation manner, each network element is presented on an interface of the terminal in an icon manner, and the prompting that the first network element is abnormal includes: and displaying a first abnormal icon, wherein the first abnormal icon is used for representing that the first network element is abnormal.
Fig. 4 is a schematic diagram of a terminal interface according to another embodiment of the present application, and based on fig. 3, taking an abnormality of the SAEGW1 and the CG1 as an example, a first abnormal icon is displayed on an icon corresponding to each of the SAEGW1 and the CG1 to represent that the SAEGW1 and the CG1 are abnormal, and only the first abnormal icon is a black rectangle in fig. 4 as an example. The embodiment of the present application does not limit the position and the shape of the first exception icon, for example, the first exception icon may be a red exclamation mark located in the upper right corner of the icon.
In the embodiment of the application, the charging network element topology of the target area is determined through the server, the working state of each network element in the charging network element topology is obtained, whether the network element in each charging network element topology is in an abnormal state or not can be judged, if the network element is in the abnormal state, prompt information is sent to the terminal to prompt that the network element in the abnormal state is abnormal.
In a possible implementation manner, fig. 5 is a schematic flowchart of a method for prompting an abnormal network element according to another embodiment of the present application, where the method may be executed by an abnormal network element prompting device, and the device may be implemented in a software and/or hardware manner, and a description is given below to the method for prompting an abnormal network element, where a terminal is taken as an execution subject, as shown in fig. 5, the method for prompting an abnormal network element according to an embodiment of the present application may further include:
step S201: and the terminal sends a viewing instruction of the first network element to the server.
The terminal sends the view instruction of the first network element to the server, which may be implemented by receiving a user operation of a user on an icon of the first network element on the terminal, where the user operation may be a touch operation, a click operation, a long press operation, and the like, and the embodiment of the present application is not limited thereto.
The checking instruction of the first network element is used for indicating the server to search the network connection information between the first network element and the data communication equipment and sending the network connection information to the terminal, and the data communication equipment and the abnormal network element have the data transmission of the ticket file. Taking the first network element CG1 as an example, fig. 6 is a schematic structural diagram of network connection information of the first network element provided in the embodiment of the present application, as shown in fig. 6, a first network element CG1 is connected to an SAEGW1, an SAEGW2, and an SAEGW3 through a digital communication device 1, a CG1 is connected to a server through a digital communication device 2, and a CG1 collects ticket files generated by the SAEGW1, the SAEGW2, and the SAEGW3 through the digital communication device 1, and transmits the processed ticket files to the server through the digital communication device 2.
Step S202: and the terminal receives the network connection information sent by the server.
Step S203: the terminal displays the network connection information.
The terminal receives the network connection information sent by the server, and displays the network connection information on a terminal interface, which is not limited in the embodiments of the present application.
In the embodiment of the application, the server searches the network connection information between the first network element and the data communication equipment, and the terminal displays the network connection information, so that the influence range of the abnormal network element can be more visually determined, and the troubleshooting efficiency of the fault equipment is improved.
The following are embodiments of the apparatus of the present application that may be used to perform embodiments of the method of the present application. For details which are not disclosed in the embodiments of the apparatus of the present application, reference is made to the embodiments of the method of the present application.
Fig. 7 is a schematic structural diagram of an abnormal network element prompting device provided in an embodiment of the present application, where the device may be implemented in a software and/or hardware manner, and as shown in fig. 7, the abnormal network element prompting device provided in the embodiment of the present application may include:
a determining module 31, configured to determine at least one charging network element topology of the target area, where the charging network element topology includes at least one network element;
an obtaining module 32, configured to obtain a working state of each network element in the charging network element topology, where the working state includes a normal state and an abnormal state;
a first sending module 33, configured to send a prompt message to the terminal if it is determined that the first network element in the charging network element topology is in an abnormal state, where the prompt message is used to prompt that the first network element is abnormal.
In a possible implementation, the obtaining module 32 is specifically configured to:
sending a polling instruction to each network element, wherein the polling instruction is used for indicating the network elements to detect respective network element state information according to the polling instruction, and the network element state information comprises at least one of the following: ticket file information, network element performance and network state; acquiring network element state information of each network element; and determining the working state of each network element according to the network element state information.
In one possible embodiment, the first network element comprises at least one of:
the network element with the network state being a disconnected state, the network element with the ticket file information including the alarm information, and the network element with the network element performance not meeting the preset condition.
In a possible implementation, the obtaining module 32 is specifically configured to:
periodically detecting a call ticket file directory stored in each network element, and determining the storage time of the call ticket file in the network element, wherein the call ticket file directory comprises at least one call ticket file; and determining the working state of the target network element according to the storage time of the target call ticket file in the target network element, wherein the target call ticket file is any one of at least one call ticket file, and the target network element is any one of all network elements in the charging network element topology.
In a possible implementation manner, the abnormal network element prompting device provided in the embodiment of the present application further includes:
a first receiving module 41, configured to receive a viewing instruction of a first network element sent by a terminal; the searching module 42 is configured to search for network connection information between the first network element and the data communication device according to the checking instruction, where data transmission of a ticket file exists between the data communication device and the first network element; and a second sending module 43, configured to send the network connection information to the terminal, so that the terminal displays the network connection information.
Fig. 8 is a schematic structural diagram of an abnormal network element prompting device provided in another embodiment of the present application, where the device may be implemented in a software and/or hardware manner, and as shown in fig. 8, the abnormal network element prompting device provided in the embodiment of the present application may include:
a second receiving module 51, configured to receive a prompt message sent by the server, where the prompt message is used to prompt that the first network element in the charging network element topology is abnormal; and a prompting module 52, configured to prompt the first network element that an exception occurs.
In a possible implementation manner, the abnormal network element prompting device provided in the embodiment of the present application further includes:
a third sending module 53, configured to send a viewing instruction for the first network element to the server, where the viewing instruction is used to instruct the server to search for network connection information between the first network element and the data communication device, and send network connection information to the terminal, where there is data transmission of a ticket file between the data communication device and an abnormal network element; a third receiving module 54, configured to receive network connection information sent by the server; and a display module 55 for displaying the network connection information.
In a possible implementation, each network element is presented on the interface of the terminal in the form of an icon, and the prompting module 52 includes:
and displaying a first abnormal icon, wherein the first abnormal icon is used for representing that the first network element is abnormal.
The device embodiments provided in the present application are merely schematic, and the module division in fig. 7 and fig. 8 is only one logic function division, and there may be other division ways in actual implementation. For example, multiple modules may be combined or may be integrated into another system. The coupling of the various modules to each other may be through interfaces that are typically electrical communication interfaces, but mechanical or other forms of interfaces are not excluded. Thus, modules described as separate components may or may not be physically separate, may be located in one place, or may be distributed in different locations on the same or different devices.
Fig. 9 is a schematic structural diagram of an electronic device provided in an embodiment of the present application, and as shown in fig. 9, the electronic device includes:
a processor 61, a memory 62, a transceiver 63 and a computer program; wherein the transceiver 63 implements data transmission with other devices, and a computer program is stored in the memory 62 and configured to be executed by the processor 61, the computer program including instructions for executing the above-mentioned abnormal network element prompting method, the contents and effects thereof refer to the method embodiment.
In addition, embodiments of the present application further provide a computer-readable storage medium, in which computer-executable instructions are stored, and when at least one processor of the user equipment executes the computer-executable instructions, the user equipment performs the above-mentioned various possible methods.
Computer-readable media includes both computer storage media and communication media including any medium that facilitates transfer of a computer program from one place to another. A storage media may be any available media that can be accessed by a general purpose or special purpose computer. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. Of course, the storage medium may also be integral to the processor. The processor and the storage medium may reside in an ASIC. Additionally, the ASIC may reside in user equipment. Of course, the processor and the storage medium may reside as discrete components in a communication device.
Those of ordinary skill in the art will understand that: all or a portion of the steps of implementing the above-described method embodiments may be performed by hardware associated with program instructions. The program may be stored in a computer-readable storage medium. When executed, the program performs steps comprising the method embodiments described above; and the aforementioned storage medium includes: various media that can store program codes, such as ROM, RAM, magnetic or optical disks.
Finally, it should be noted that: the above embodiments are only used for illustrating the technical solutions of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present application.

Claims (18)

1. An abnormal network element prompting method is characterized by comprising the following steps:
determining at least one charging network element topology of a target area, wherein the charging network element topology comprises at least one network element;
acquiring the working state of each network element in the charging network element topology, wherein the working state comprises a normal state and an abnormal state;
and if the first network element in the charging network element topology is determined to be in the abnormal state, sending prompt information to a terminal, wherein the prompt information is used for prompting the first network element to be abnormal.
2. The method of claim 1, wherein the obtaining the operating status of each network element in the charging network element topology comprises:
sending a patrol instruction to each network element, wherein the patrol instruction is used for indicating the network elements to detect respective network element state information according to the patrol instruction, and the network element state information comprises at least one of the following: ticket file information, network element performance and network state;
acquiring the network element state information of each network element;
and determining the working state of each network element according to the network element state information.
3. The method of claim 2, wherein the first network element comprises at least one of:
the network element with the network state being a disconnected state, the network element with the ticket file information including the alarm information, and the network element with the network element performance not meeting the preset conditions.
4. The method of claim 1, wherein the obtaining the operating status of each network element in the charging network element topology comprises:
periodically detecting a call ticket file directory stored in each network element, and determining the storage time of the call ticket file in the network element, wherein the call ticket file directory comprises at least one call ticket file;
and determining the working state of the target network element according to the storage time of the target call ticket file in the target network element, wherein the target call ticket file is any one of the at least one call ticket file, and the target network element is any one of the network elements in the charging network element topology.
5. The method according to any one of claims 1-4, further comprising:
receiving a viewing instruction of the first network element sent by the terminal;
searching network connection information between the first network element and the data communication equipment according to the checking instruction, wherein the data communication equipment and the first network element have data transmission of a ticket file;
and sending the network connection information to the terminal so as to enable the terminal to display the network connection information.
6. An abnormal network element prompting method is characterized by comprising the following steps:
receiving prompt information sent by a server, wherein the prompt information is used for prompting that a first network element in the charging network element topology is abnormal;
and prompting the first network element to generate abnormity.
7. The method of claim 6, further comprising:
sending a checking instruction of the first network element to a server, wherein the checking instruction is used for instructing the server to search network connection information between the first network element and a data communication device and sending the network connection information to a terminal, and the data communication device and the abnormal network element have data transmission of a ticket file;
receiving the network connection information sent by the server;
and displaying the network connection information.
8. The method according to claim 6 or 7, wherein each network element is presented on an interface of a terminal in an icon manner, and the prompting that the first network element is abnormal comprises:
and displaying a first abnormal icon, wherein the first abnormal icon is used for representing that the first network element is abnormal.
9. An abnormal network element prompting device, comprising:
a determining module, configured to determine at least one charging network element topology of a target area, where the charging network element topology includes at least one network element;
an obtaining module, configured to obtain a working state of each network element in the charging network element topology, where the working state includes a normal state and an abnormal state;
a first sending module, configured to send a prompt message to a terminal if it is determined that a first network element in the charging network element topology is in the abnormal state, where the prompt message is used to prompt that the first network element is abnormal.
10. The apparatus of claim 9, wherein the obtaining module is specifically configured to:
sending a patrol instruction to each network element, wherein the patrol instruction is used for indicating the network elements to detect respective network element state information according to the patrol instruction, and the network element state information comprises at least one of the following: ticket file information, network element performance and network state;
acquiring the network element state information of each network element;
and determining the working state of each network element according to the network element state information.
11. The apparatus of claim 10, wherein the first network element comprises at least one of:
the network element with the network state being a disconnected state, the network element with the ticket file information including the alarm information, and the network element with the network element performance not meeting the preset conditions.
12. The apparatus of claim 9, wherein the obtaining module is specifically configured to:
periodically detecting a call ticket file directory stored in each network element, and determining the storage time of the call ticket file in the network element, wherein the call ticket file directory comprises at least one call ticket file;
and determining the working state of the target network element according to the storage time of the target call ticket file in the target network element, wherein the target call ticket file is any one of the at least one call ticket file, and the target network element is any one of the network elements in the charging network element topology.
13. The apparatus of any one of claims 9-12, further comprising:
a first receiving module, configured to receive a viewing instruction of the first network element sent by the terminal;
the searching module is used for searching the network connection information between the first network element and the data communication equipment according to the checking instruction, and the data communication equipment and the first network element have data transmission of a call ticket file;
and the second sending module is used for sending the network connection information to the terminal so as to enable the terminal to display the network connection information.
14. An abnormal network element prompting device, comprising:
the second receiving module is used for receiving prompt information sent by the server, wherein the prompt information is used for prompting that the first network element in the charging network element topology is abnormal;
and the prompting module is used for prompting that the first network element is abnormal.
15. The apparatus of claim 14, further comprising:
a third sending module, configured to send a viewing instruction for the first network element to a server, where the viewing instruction is used to instruct the server to search for network connection information between the first network element and a data communication device, and send the network connection information to a terminal, where there is data transmission of a ticket file between the data communication device and the abnormal network element;
a third receiving module, configured to receive the network connection information sent by the server;
and the display module is used for displaying the network connection information.
16. The apparatus according to claim 14 or 15, wherein each network element is presented on an interface of a terminal in an icon manner, and the prompting module comprises:
and displaying a first abnormal icon, wherein the first abnormal icon is used for representing that the first network element is abnormal.
17. An electronic device, comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein
The memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of any one of claims 1-5 or 6-8.
18. A computer-readable storage medium having computer instructions stored thereon for causing a computer to perform the method of any one of claims 1-5 or 6-8.
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