CN113823062A - Emergency rescue method, device, electronic equipment and storage medium - Google Patents
Emergency rescue method, device, electronic equipment and storage medium Download PDFInfo
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/02—Alarms for ensuring the safety of persons
- G08B21/0202—Child monitoring systems using a transmitter-receiver system carried by the parent and the child
- G08B21/0205—Specific application combined with child monitoring using a transmitter-receiver system
- G08B21/0208—Combination with audio or video communication, e.g. combination with "baby phone" function
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- G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
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Abstract
The disclosure provides an emergency rescue method, an emergency rescue device, electronic equipment and a storage medium, and relates to the technical field of internet, in particular to internet medical treatment and voice technology. The specific implementation scheme comprises the following steps: acquiring a rescue instruction and a position to be rescued for a target user; the rescue instruction is generated according to the voice information of the target user recorded and uploaded by the intelligent voice equipment; and responding to the rescue instruction, and selecting a target rescue party for the target user from a set of rescue parties according to the position to be rescued. The scheme of the disclosure can realize timely and efficient salvation of the salvation personnel.
Description
Technical Field
The present disclosure relates to the field of internet technologies, and in particular, to an internet medical and voice technology, and in particular, to an emergency rescue method, apparatus, electronic device, storage medium, and computer program product.
Background
With the increasing trend of the aging of the society, the modern young people live more quickly, most old people cannot accompany the old people all the time in the day, and the old people belong to high-risk and easy-to-develop groups. When the old people suddenly get ill or fall down accidentally, serious consequences and even life danger can be caused if the old people cannot be timely cured.
Disclosure of Invention
The present disclosure provides an emergency rescue method, apparatus, electronic device, storage medium, and computer program product.
According to an aspect of the present disclosure, there is provided an emergency rescue method including:
acquiring a rescue instruction and a position to be rescued for a target user; the rescue instruction is generated according to voice information of the target user recorded and uploaded by the intelligent voice equipment;
and responding to the rescue instruction, and selecting a target rescue party for the target user from the set of rescue parties according to the position to be rescued.
According to another aspect of the present disclosure, there is provided an electronic device including:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein the content of the first and second substances,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the emergency rescue method of any of the embodiments of the disclosure.
According to another aspect of the present disclosure, there is provided a non-transitory computer readable storage medium storing computer instructions for causing a computer to perform the emergency rescue method of any embodiment of the present disclosure.
According to the technology disclosed by the invention, timely and efficient rescue of the rescued person can be ensured.
It should be understood that the statements in this section do not necessarily identify key or critical features of the embodiments of the present disclosure, nor do they limit the scope of the present disclosure. Other features of the present disclosure will become apparent from the following description.
Drawings
The drawings are included to provide a better understanding of the present solution and are not to be construed as limiting the present disclosure. Wherein:
fig. 1 is a schematic flow chart diagram of an emergency rescue method according to an embodiment of the present disclosure;
fig. 2 is a schematic flow chart diagram of another emergency rescue method provided according to an embodiment of the present disclosure;
fig. 3 is a schematic flow chart diagram of another emergency rescue method provided according to an embodiment of the present disclosure;
fig. 4 is a schematic flow chart diagram of another emergency rescue method provided according to an embodiment of the present disclosure;
fig. 5 is a schematic structural view of an emergency rescue apparatus according to an embodiment of the present disclosure;
fig. 6 is a block diagram of an electronic device for implementing an emergency rescue method of an embodiment of the present disclosure.
Detailed Description
Exemplary embodiments of the present disclosure are described below with reference to the accompanying drawings, in which various details of the embodiments of the disclosure are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the present disclosure. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
Fig. 1 is a schematic flow chart of an emergency rescue method according to an embodiment of the present disclosure, which is applicable to a situation that a person to be rescued cannot directly dial a help-seeking telephone through a mobile phone to seek help by using an intelligent voice device. The method may be performed by an emergency assistance device implemented in software and/or hardware and integrated on an electronic device, for example, on a cloud server device.
Specifically, referring to fig. 1, the emergency rescue method is as follows:
s101, obtaining a rescue instruction and a position to be rescued for a target user.
The target user can be selected from people of any age, such as the elderly or children. With the development of artificial intelligence technology, intelligent voice devices (such as intelligent sound boxes) have become common devices in the homes of users, and are even popularized to one room and one screen. In the embodiment of the disclosure, at least one intelligent voice device is pre-deployed in the home of a target user, and when the target user has an accident (such as falling down) or sudden disease in the home, the target user can use the intelligent voice device deployed in the home to ask for help, so that the situation that the target user cannot make a call for help through a mobile phone to delay rescue can be avoided. Specifically, the target user may wake up the smart voice device via voice, wherein the voice of waking up the device is determined by the manufacturer of the device. Further sending out a help-seeking voice to the intelligent voice equipment, for example, sending out a voice that 'I falls down and needs help'; and the intelligent voice equipment sends the recorded help-seeking voice of the target user to the cloud server equipment, so that the cloud server equipment can timely rescue the target user based on the help-seeking voice according to the method of S101-S102.
Specifically, a dialogue-type voice intelligent operating system is preset in the cloud server, after the cloud server receives the help-seeking voice information uploaded by the intelligent voice device, the dialogue-type voice intelligent operating system identifies whether the help-seeking voice information includes a help-seeking intention or not based on a natural language processing technology, if the help-seeking intention is included, the help-seeking intention is converted into an executable help-seeking instruction, and the help-seeking instruction is generated according to the voice information of the target user recorded and uploaded by the intelligent voice device. In the embodiment of the present disclosure, the cloud service is further provided with a rescue service for executing the emergency rescue method provided by the present disclosure, and the rescue service may obtain an executable rescue instruction from the conversational voice intelligent operating system.
In the embodiment of the disclosure, the intelligent voice device uploads the recorded voice information of the target user to the cloud server, and meanwhile, the position information of the intelligent voice device is used as the position to be rescued and also uploaded to the conversational voice intelligent operating system of the cloud server, so that the conversational voice intelligent operating system transmits the conversational voice intelligent operating system to the rescue service. In an optional implementation manner, if the intelligent voice device is provided with a positioning module, the latitude and longitude information determined by the positioning module is transmitted to a rescue service of the cloud server; if the intelligent voice equipment does not have the positioning module, the intelligent voice equipment uploads the IP address of the equipment or the address reserved in the equipment by the target user to the conversational voice intelligent operating system, the conversational voice intelligent operating system sends the information and the rescue instruction to the rescue service, and then the rescue service determines the position to be rescued according to the IP address or the address reserved in the equipment by the target user. The reserved address can remind the user of resetting every time the intelligent voice device is powered on, so that the situation that the reserved address is inaccurate before due to the fact that the intelligent voice device moves the position (for example, the intelligent voice device moves from the city A to the city B) is avoided. It should be noted that the position to be rescued is determined by the above method, and the position to be rescued is prevented from being determined by inquiring the target user through a telephone, so that the efficiency of obtaining the position to be rescued can be improved, and the rescue time is saved.
In the embodiment of the present disclosure, after the rescue service in the cloud server obtains the rescue instruction and the position to be rescued, the step of S102 is continuously performed to implement emergency rescue for the target user.
And S102, responding to the rescue instruction, and selecting a target rescue party for the target user from the set of rescue parties according to the position to be rescued.
In the embodiment of the disclosure, in order to ensure that the target user can be rescued in time, the rescue service in the cloud server integrates a plurality of rescuers, such as 120 websites, 999 websites, and folk rescue organizations, and finally obtains a set of rescuers. And the rescue service responds to the rescue instruction, and selects an optimal target rescue party for the target user from the set of rescue parties according to the rescue position, wherein the target rescue party is exemplarily the nearest rescue party to the position to be rescued, and finally the target rescue party dispatches rescue resources to perform emergency rescue on the target user.
In the embodiment of the disclosure, the target user can call for help through the intelligent voice equipment, so that the situation that the target user cannot make a call for help through a mobile phone to delay rescue can be avoided; and moreover, a plurality of rescue parties are integrated in advance, so that the optimal target rescue party can be selected for the target user after the rescue instruction and the position to be rescued are received, and the rescue timeliness is further ensured.
Fig. 2 is a schematic flow chart of another emergency rescue method according to an embodiment of the present disclosure, which is optimized based on the above embodiment, and referring to fig. 2, the emergency rescue method is specifically as follows:
s201, obtaining a rescue instruction and a position to be rescued for a target user.
The rescue instruction is generated according to the voice information of the target user, and the voice information of the target user is recorded and uploaded by the intelligent voice equipment. The position to be rescued is determined according to the IP address uploaded by the intelligent voice equipment or the reserved address of the target user. For a specific process, reference may be made to the above embodiments, which are not described herein again.
S202, determining candidate rescuers from the set of rescuers according to the positions to be rescued and the positions of all rescuers in the set of rescuers.
In an optional real-time mode, according to the position to be rescued and the positions of all rescuers in the set of rescuers, the distance between each rescuer and the position to be rescued is determined, and the rescuers with the distance smaller than a preset distance threshold value in the set of rescuers are taken as candidate rescuers. During specific implementation, a recall area can be determined according to a position to be rescued; for example, a circle area with the position to be rescued as the center and a preset distance threshold as the radius is used as the recall area. And then, the rescue party with the position in the recall area in the rescue party set is used as a candidate rescue party. It should be noted that the positions of all the rescuers in the set of rescuers are collected and stored in advance, and the candidate rescuers are determined by using the set recall area, so that the efficiency of determining the candidate rescuers can be improved, and the time is saved for rescue.
S203, selecting a target rescue party for the target user from the candidate rescue parties according to the position of the candidate rescue party and/or the state information of the rescue resources.
In the embodiment of the present disclosure, the target rescuer may be determined in any one of the following three ways:
(1) the rescue path can be planned according to the position of each candidate rescue party and the position to be rescued, and the candidate rescue party with the shortest rescue path is taken as the target rescue party.
(2) The candidate rescue party with the most idle rescue resources can be used as the target rescue party according to the state information of the rescue resources of the candidate rescue parties, wherein the rescue resources can be selected from ambulance resources, the state information comprises idle and busy, and the busy means that the rescue resources execute rescue tasks. For example, 5 candidate rescuers are selected, wherein only one candidate rescuer has idle rescue resources, and the other four candidate rescuers have no rescue resources available, and then the candidate rescuers with idle rescue resources are taken as target rescuers.
(3) And if the distance difference between the rescue paths corresponding to the candidate rescue parties is smaller than a threshold value, screening according to the state information of the rescue resources of the candidate rescue parties, and taking the candidate rescue party with the most idle rescue resources as a target rescue party. It should be noted that if the distances of the rescue paths corresponding to two or more candidate rescuers are equal or similar, the target rescuers can be screened according to the number of traffic indicator lights on the rescue paths or the road congestion degree.
In the embodiment of the disclosure, candidate rescuers are determined, and then a target rescuer is selected for a target user from the candidate rescuers according to the position of the candidate rescuers and/or the state information of the rescue resources. Therefore, the efficiency of determining the target rescue party can be ensured, and the target user can be timely rescued.
Further, in order to ensure the accuracy of determining the target rescuer according to the rescue resource state information of the candidate rescuer, the state information of the rescue resource of the rescuer needs to be updated. Optionally, the state information of the rescue resources of each rescuer in the set of rescuers is updated in any one of the following manners: updating according to the state information of the rescue resources of the rescue parties pulled by polling; or updating according to the received state information of the rescue resources pushed by each rescuer, for example, when the rescuer dispatches a rescue resource, the information that the rescue resource is in a busy state is pushed to the rescue service.
Fig. 3 is a schematic flow chart of another emergency rescue method according to an embodiment of the present disclosure, which is optimized based on the above embodiment, and referring to fig. 3, the emergency rescue method is specifically as follows:
s301, a rescue instruction and a position to be rescued for the target user are obtained.
The rescue instruction is generated according to the voice information of the target user, and the voice information of the target user is recorded and uploaded by the intelligent voice equipment. The position to be rescued is determined according to the IP address uploaded by the intelligent voice equipment or the reserved address of the target user. For a specific process, reference may be made to the above embodiments, which are not described herein again.
S302, responding to the rescue instruction, and selecting a target rescue party for the target user from the set of rescue parties according to the position to be rescued.
For a specific process, reference may be made to the above embodiments, which are not described herein again.
S303, establishing a voice call with the target rescue party based on the pre-stored contact information of the target rescue party to inform the target rescue party to carry out emergency rescue on the target user.
In the embodiment of the disclosure, the rescue service in the cloud server stores the position and the contact information of each rescue party in the set of rescue parties in advance, wherein the contact information of each rescue party can be acquired on line or off line, and the acquired contact information can be stored in an exemplary list manner. After the target rescuing party is determined, the contact way of the target rescuing party is directly determined from the list, and then the rescue service establishes a voice call with the target rescuing party, informs the target rescuing party that the target user needs emergency rescue, and informs the target user of the position to be rescued.
In the embodiment of the disclosure, the rescue service in the cloud server communicates with the target rescue party to inform the target rescue party to rescue the target user, so that the situation that the target user delays rescue because the target user cannot make a call for help through a mobile phone is avoided.
Fig. 4 is a schematic flow chart of another emergency rescue method according to an embodiment of the present disclosure, which is optimized based on the above-described embodiment, and referring to fig. 4, the emergency rescue method is specifically as follows:
s401, a rescue instruction and a position to be rescued for the target user are obtained.
The position to be rescued is determined according to the IP address uploaded by the intelligent voice equipment or the reserved address of the target user. For a specific process, reference may be made to the above embodiments, which are not described herein again. The rescue instruction is generated by a dialogue type voice intelligent operation system in the cloud server according to the voice information of the target user, and the voice information of the target user is recorded and uploaded by the intelligent voice equipment. It should be noted that the conversational voice intelligent operating system in the cloud server may further determine attribute information of the target user according to the voice information of the target user, for example, according to a voiceprint feature of the voice of the target user, where the attribute information includes a gender, an age, and the like of the target user. In addition, the dialogue-type voice intelligent operation system also receives a target user health index stored by the intelligent voice device, wherein the health index can be generated and stored after the target user inquires by using a certain application in the intelligent voice device. Subsequently, the dialogue type voice intelligent operating system sends the identified attribute information, the health index and the rescue instruction to the rescue service in the cloud service together.
S402, responding to the rescue instruction, and selecting a target rescue party for the target user from the set of rescue parties according to the position to be rescued.
In the embodiment of the present disclosure, the detailed process of the step S402 may refer to the above embodiment, and is not described herein again.
And S403, establishing voice communication with the target rescue party based on the pre-stored contact information of the target rescue party to inform the target rescue party to carry out emergency rescue on the target user.
In the embodiment of the present disclosure, the target rescuer is notified to perform emergency rescue on the target user, and the attribute information of the target user and the health index of the target user, which are obtained in S401, are sent to the target rescuer.
S404, establishing voice call or video call between the target user and the staff of the target rescue party based on the intelligent voice equipment.
In the embodiment of the disclosure, after the target rescuer is notified to dispatch rescue resources, the IP phone can be dialed through the intelligent voice device to establish a voice call or a video call between the target user and the staff of the target rescuer, so that the staff of the target rescuer can perform psychological counseling on the target user or instruct the target user to perform simple self rescue based on the received attribute information and health index of the target user.
In the embodiment of the disclosure, by using the intelligent voice device, the voice call or the video call between the target user and the staff of the target rescue party is established, so that psychological counseling and humanistic care can be provided for the target user.
Fig. 5 is a schematic structural diagram of an emergency rescue device according to an embodiment of the present disclosure, which is applicable to a situation that a person to be rescued cannot directly dial a call for help through a mobile phone and ask for help by using an intelligent voice device. As shown in fig. 5, the apparatus specifically includes:
the instruction and position acquisition module 501 is used for acquiring a rescue instruction and a position to be rescued for a target user; the rescue instruction is generated according to voice information of the target user recorded and uploaded by the intelligent voice equipment;
the selection module 502 is configured to, in response to the rescue instruction, select a target rescuer from the set of rescuers for the target user according to the position to be rescued.
On the basis of the foregoing embodiment, optionally, the selecting module includes:
the first selection unit is used for determining candidate rescuers from the set of rescuers according to the positions to be rescued and the positions of all rescuers in the set of rescuers;
and the second selection unit is used for selecting the target rescue party for the target user from the candidate rescue parties according to the position of the candidate rescue party and/or the state information of the rescue resources.
On the basis of the foregoing embodiment, optionally, the first selecting unit includes:
the area determining subunit is used for determining a recall area according to the position to be rescued;
and the selecting subunit is used for taking the rescuers with the positions in the recall area in the set of rescuers as candidate rescuers.
On the basis of the above embodiment, optionally, the position to be rescued is determined according to the IP address uploaded by the intelligent voice device or the reserved address of the target user.
On the basis of the above embodiment, optionally, the apparatus further includes:
and the notification module is used for establishing voice communication with the target rescue party based on the pre-stored contact way of the target rescue party after the target rescue party is selected for the target user from the set of rescue parties so as to notify the target rescue party to carry out emergency rescue on the target user.
On the basis of the above embodiment, optionally, the apparatus further includes:
and the call module is used for establishing voice call or video call between the target user and the staff of the target rescue party based on the intelligent voice equipment after the target rescue party is informed to carry out emergency rescue on the target user.
On the basis of the above embodiment, optionally, the apparatus further includes:
the updating module is used for updating the state information of the rescue resources of all the rescuers in the set of rescuers in any one of the following modes:
updating according to the state information of the rescue resources of the rescue parties pulled by polling; or
And updating according to the received state information of the rescue resources pushed by each rescue party.
The emergency rescue device provided by the embodiment of the disclosure can execute the emergency rescue method provided by any embodiment of the disclosure, and has corresponding functional modules and beneficial effects of the execution method. Reference may be made to the description of any method embodiment of the disclosure for a matter not explicitly described in this embodiment.
In the technical scheme of the disclosure, the acquisition, storage, application and the like of the personal information of the related user all accord with the regulations of related laws and regulations, and do not violate the good customs of the public order.
The present disclosure also provides an electronic device, a readable storage medium, and a computer program product according to embodiments of the present disclosure.
FIG. 6 illustrates a schematic block diagram of an example electronic device 600 that can be used to implement embodiments of the present disclosure. Electronic devices are intended to represent various forms of digital computers, such as laptops, desktops, workstations, personal digital assistants, servers, blade servers, mainframes, and other appropriate computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions, are meant to be examples only, and are not meant to limit implementations of the disclosure described and/or claimed herein.
As shown in fig. 6, the apparatus 600 includes a computing unit 601, which can perform various appropriate actions and processes according to a computer program stored in a Read Only Memory (ROM)602 or a computer program loaded from a storage unit 608 into a Random Access Memory (RAM) 603. In the RAM 603, various programs and data required for the operation of the device 600 can also be stored. The calculation unit 601, the ROM 602, and the RAM 603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
A number of components in the device 600 are connected to the I/O interface 605, including: an input unit 606 such as a keyboard, a mouse, or the like; an output unit 607 such as various types of displays, speakers, and the like; a storage unit 608, such as a magnetic disk, optical disk, or the like; and a communication unit 609 such as a network card, modem, wireless communication transceiver, etc. The communication unit 609 allows the device 600 to exchange information/data with other devices via a computer network such as the internet and/or various telecommunication networks.
The computing unit 601 may be a variety of general and/or special purpose processing components having processing and computing capabilities. Some examples of the computing unit 601 include, but are not limited to, a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), various dedicated Artificial Intelligence (AI) computing chips, various computing units running machine learning model algorithms, a Digital Signal Processor (DSP), and any suitable processor, controller, microcontroller, and so forth. The computing unit 601 performs the various methods and processes described above, such as an emergency rescue method. For example, in some embodiments, the emergency assistance method may be implemented as a computer software program tangibly embodied in a machine-readable medium, such as the storage unit 608. In some embodiments, part or all of the computer program may be loaded and/or installed onto the device 600 via the ROM 602 and/or the communication unit 609. When the computer program is loaded into the RAM 603 and executed by the computing unit 601, one or more steps of the emergency rescue method described above may be performed. Alternatively, in other embodiments, the computing unit 601 may be configured to perform the emergency rescue method by any other suitable means (e.g., by means of firmware).
Various implementations of the systems and techniques described here above may be implemented in digital electronic circuitry, integrated circuitry, Field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), system on a chip (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and/or combinations thereof. These various embodiments may include: implemented in one or more computer programs that are executable and/or interpretable on a programmable system including at least one programmable processor, which may be special or general purpose, receiving data and instructions from, and transmitting data and instructions to, a storage system, at least one input device, and at least one output device.
Program code for implementing the methods of the present disclosure may be written in any combination of one or more programming languages. These program codes may be provided to a processor or controller of a general purpose computer, special purpose computer, or other programmable data processing apparatus, such that the program codes, when executed by the processor or controller, cause the functions/operations specified in the flowchart and/or block diagram to be performed. The program code may execute entirely on the machine, partly on the machine, as a stand-alone software package partly on the machine and partly on a remote machine or entirely on the remote machine or server.
In the context of this disclosure, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
To provide for interaction with a user, the systems and techniques described here can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to a user; and a keyboard and a pointing device (e.g., a mouse or a trackball) by which a user can provide input to the computer. Other kinds of devices may also be used to provide for interaction with a user; for example, feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form, including acoustic, speech, or tactile input.
The systems and techniques described here can be implemented in a computing system that includes a back-end component (e.g., as a data server), or that includes a middleware component (e.g., an application server), or that includes a front-end component (e.g., a user computer having a graphical user interface or a web browser through which a user can interact with an implementation of the systems and techniques described here), or any combination of such back-end, middleware, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: local Area Networks (LANs), Wide Area Networks (WANs), and the Internet.
The computer system may include clients and servers. A client and server are generally remote from each other and typically interact through a communication network. The relationship of client and server arises by virtue of computer programs running on the respective computers and having a client-server relationship to each other. The server may be a cloud server, a server of a distributed system, or a server with a combined blockchain.
It should be understood that various forms of the flows shown above may be used, with steps reordered, added, or deleted. For example, the steps described in the present disclosure may be executed in parallel, sequentially, or in different orders, as long as the desired results of the technical solutions disclosed in the present disclosure can be achieved, and the present disclosure is not limited herein.
The above detailed description should not be construed as limiting the scope of the disclosure. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions may be made in accordance with design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present disclosure should be included in the scope of protection of the present disclosure.
Claims (17)
1. An emergency rescue method comprising:
acquiring a rescue instruction and a position to be rescued for a target user; the rescue instruction is generated according to the voice information of the target user recorded and uploaded by the intelligent voice equipment;
and responding to the rescue instruction, and selecting a target rescue party for the target user from a set of rescue parties according to the position to be rescued.
2. The method of claim 1, wherein the selecting a target rescuer from a set of rescuers for the target user according to the location to be rescued comprises:
determining candidate rescuers from the set of rescuers according to the position to be rescued and the positions of all rescuers in the set of rescuers;
and selecting a target rescue party for the target user from the candidate rescue parties according to the position of the candidate rescue party and/or the state information of the rescue resources.
3. The method of claim 2, wherein determining a candidate rescuer from the set of rescuers based on the location to be rescued and the location of each rescuer in the set of rescuers comprises:
determining a recall area according to the position to be rescued;
and taking the rescuers with the positions in the recall area in the set of rescuers as the candidate rescuers.
4. The method of claim 1, wherein the location to be rescued is determined according to an IP address uploaded by the intelligent voice device or a reserved address of the target user.
5. The method of claim 1, further comprising, after selecting a target rescuer for the target user from a set of rescuers:
and establishing voice communication with the target rescuing party based on the pre-stored contact information of the target rescuing party so as to inform the target rescuing party to carry out emergency rescue on the target user.
6. The method of claim 5, further comprising, after notifying the target rescuer of emergency assistance to the target user:
and establishing voice call or video call between the target user and the staff of the target rescue party based on intelligent voice equipment.
7. The method of claim 2, further comprising:
updating the state information of the rescue resources of each rescuer in the set of rescuers in any one of the following ways:
updating according to the state information of the rescue resources of the rescuers pulled by polling; or
And updating according to the received state information of the rescue resources pushed by each rescue party.
8. An emergency rescue apparatus comprising:
the instruction and position acquisition module is used for acquiring a rescue instruction and a position to be rescued for the target user; the rescue instruction is generated according to the voice information of the target user recorded and uploaded by the intelligent voice equipment;
and the selection module is used for responding to the rescue instruction and selecting a target rescue party for the target user from a set of rescue parties according to the position to be rescued.
9. The apparatus of claim 8, wherein the selection module comprises:
the first selection unit is used for determining candidate rescuers from the set of rescuers according to the position to be rescued and the positions of all rescuers in the set of rescuers;
and the second selection unit is used for selecting a target rescue party for the target user from the candidate rescue parties according to the position of the candidate rescue party and/or the state information of the rescue resources.
10. The apparatus of claim 9, wherein the first selection unit comprises:
the area determining subunit is used for determining a recall area according to the position to be rescued;
and the selecting subunit is used for taking the rescuers with the positions in the recall area in the set of rescuers as the candidate rescuers.
11. The apparatus of claim 8, wherein the location to be rescued is determined according to an IP address uploaded by the intelligent voice device or a reserved address of the target user.
12. The apparatus of claim 8, further comprising:
and the notification module is used for establishing voice communication with the target rescue party based on a pre-stored contact way of the target rescue party after selecting the target rescue party for the target user from the set of rescue parties so as to notify the target rescue party to carry out emergency rescue on the target user.
13. The apparatus of claim 12, further comprising:
and the call module is used for establishing voice call or video call between the target user and the staff of the target rescue party based on intelligent voice equipment after the target rescue party is informed to carry out emergency rescue on the target user.
14. The apparatus of claim 9, further comprising:
the updating module is used for updating the state information of the rescue resources of all the rescuers in the set of rescuers in any one of the following modes:
updating according to the state information of the rescue resources of the rescuers pulled by polling; or
And updating according to the received state information of the rescue resources pushed by each rescue party.
15. An electronic device, comprising:
at least one processor; and
a memory communicatively coupled to the at least one processor; wherein the content of the first and second substances,
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of any one of claims 1-7.
16. A non-transitory computer readable storage medium having stored thereon computer instructions for causing the computer to perform the method of any one of claims 1-7.
17. A computer program product comprising a computer program which, when executed by a processor, implements the method according to any one of claims 1-7.
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| CN202111077091.5A CN113823062A (en) | 2021-09-13 | 2021-09-13 | Emergency rescue method, device, electronic equipment and storage medium |
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| CN202111077091.5A CN113823062A (en) | 2021-09-13 | 2021-09-13 | Emergency rescue method, device, electronic equipment and storage medium |
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