CN113779258B - 公众满意度的分析方法、存储介质及电子设备 - Google Patents
公众满意度的分析方法、存储介质及电子设备 Download PDFInfo
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- CN113779258B CN113779258B CN202111323562.6A CN202111323562A CN113779258B CN 113779258 B CN113779258 B CN 113779258B CN 202111323562 A CN202111323562 A CN 202111323562A CN 113779258 B CN113779258 B CN 113779258B
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CN202111323562.6A CN113779258B (zh) | 2021-11-10 | 2021-11-10 | 公众满意度的分析方法、存储介质及电子设备 |
PCT/CN2022/107244 WO2023082698A1 (zh) | 2021-11-10 | 2022-07-22 | 公众满意度的分析方法、存储介质及电子设备 |
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CN113779258B (zh) * | 2021-11-10 | 2022-03-11 | 上海蜜度信息技术有限公司 | 公众满意度的分析方法、存储介质及电子设备 |
Citations (3)
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CN102929861A (zh) * | 2012-10-22 | 2013-02-13 | 杭州东信北邮信息技术有限公司 | 一种文本情感指数计算方法和系统 |
CN110020159A (zh) * | 2017-12-11 | 2019-07-16 | 网智天元科技集团股份有限公司 | 基于数据特征的舆情分析方法和系统 |
CN111026868A (zh) * | 2019-12-05 | 2020-04-17 | 厦门市美亚柏科信息股份有限公司 | 一种多维度舆情危机预测方法、终端设备及存储介质 |
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US20120316916A1 (en) * | 2009-12-01 | 2012-12-13 | Andrews Sarah L | Methods and systems for generating corporate green score using social media sourced data and sentiment analysis |
US8554701B1 (en) * | 2011-03-18 | 2013-10-08 | Amazon Technologies, Inc. | Determining sentiment of sentences from customer reviews |
US10474752B2 (en) * | 2011-04-07 | 2019-11-12 | Infosys Technologies, Ltd. | System and method for slang sentiment classification for opinion mining |
CN109271512B (zh) * | 2018-08-29 | 2023-11-24 | 中国平安保险(集团)股份有限公司 | 舆情评论信息的情感分析方法、装置及存储介质 |
CN109684481A (zh) * | 2019-01-04 | 2019-04-26 | 深圳壹账通智能科技有限公司 | 舆情分析方法、装置、计算机设备和存储介质 |
CN110232149B (zh) * | 2019-05-09 | 2022-03-01 | 北京邮电大学 | 一种热点事件检测方法和系统 |
CN110134849A (zh) * | 2019-05-20 | 2019-08-16 | 瑞森网安(福建)信息科技有限公司 | 一种网络舆情监控方法及系统 |
CN111914096B (zh) * | 2020-07-06 | 2024-02-02 | 同济大学 | 基于舆情知识图谱的公共交通乘客满意度评价方法及系统 |
CN112612895B (zh) * | 2020-12-29 | 2021-12-07 | 中科院计算技术研究所大数据研究院 | 一种主体话题态度指数的计算方法 |
TWM617933U (zh) * | 2021-07-02 | 2021-10-01 | 大數軟體有限公司 | 新聞及公眾意見分析系統 |
CN113779258B (zh) * | 2021-11-10 | 2022-03-11 | 上海蜜度信息技术有限公司 | 公众满意度的分析方法、存储介质及电子设备 |
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Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102929861A (zh) * | 2012-10-22 | 2013-02-13 | 杭州东信北邮信息技术有限公司 | 一种文本情感指数计算方法和系统 |
CN110020159A (zh) * | 2017-12-11 | 2019-07-16 | 网智天元科技集团股份有限公司 | 基于数据特征的舆情分析方法和系统 |
CN111026868A (zh) * | 2019-12-05 | 2020-04-17 | 厦门市美亚柏科信息股份有限公司 | 一种多维度舆情危机预测方法、终端设备及存储介质 |
Non-Patent Citations (2)
Title |
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Understanding patient satisfaction with received healthcare services: A natural language processing approach;Doing-Harris等;《AMIA ... Annual Symposium proceedings. AMIA Symposium》;20161231;第2016卷;全文 * |
网络舆情环境下政府信息服务公众满意度评价研究;左珊;《中国优秀硕士学位论文全文数据库 (社会科学Ⅰ辑)》;20160615(第6期);全文 * |
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