CN113771048A - Robot shopping guide method and device, electronic equipment and storage medium - Google Patents

Robot shopping guide method and device, electronic equipment and storage medium Download PDF

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CN113771048A
CN113771048A CN202111349665.XA CN202111349665A CN113771048A CN 113771048 A CN113771048 A CN 113771048A CN 202111349665 A CN202111349665 A CN 202111349665A CN 113771048 A CN113771048 A CN 113771048A
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robot
information
target
position information
user
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CN113771048B (en
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钟泽邦
张洊闻
范朝龙
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Ji Hua Laboratory
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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00—Programme-controlled manipulators
    • B25J9/16—Programme controls
    • B25J9/1602—Programme controls characterised by the control system, structure, architecture
    • B25J9/161—Hardware, e.g. neural networks, fuzzy logic, interfaces, processor
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J11/00—Manipulators not otherwise provided for
    • B25J11/008—Manipulators for service tasks
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00—Programme-controlled manipulators
    • B25J9/16—Programme controls
    • B25J9/1656—Programme controls characterised by programming, planning systems for manipulators
    • B25J9/1661—Programme controls characterised by programming, planning systems for manipulators characterised by task planning, object-oriented languages
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/387—Payment using discounts or coupons
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0631—Item recommendations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0639—Item locations

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Physics & Mathematics (AREA)
  • Robotics (AREA)
  • Mechanical Engineering (AREA)
  • Theoretical Computer Science (AREA)
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Abstract

The application relates to the technical field of shopping guide robots, and discloses a robot shopping guide method, a robot shopping guide device, electronic equipment and a storage medium, wherein target commodity information input by a user is acquired; acquiring first position information of a target commodity according to the target commodity information; acquiring second position information of all robots; determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots; if the target robot is a robot for inputting target commodity information by the user, guiding the user to arrive at a goods shelf to take goods according to the first position information; if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and leading the target robot to guide the user to reach the goods shelf to pick up goods when the user reaches the target robot; the application can reduce the moving distance of the robot and save the running cost.

Description

Robot shopping guide method and device, electronic equipment and storage medium
Technical Field
The application relates to the technical field of shopping guide robots, in particular to a robot shopping guide method, a robot shopping guide device, electronic equipment and a storage medium.
Background
In a large supermarket, the types of commodities are various, customers cannot easily find the commodities needed to be purchased, a plurality of shopping guide robots are generally arranged in a shopping mall, the traditional shopping guide robots provide navigation functions for the customers and lead the customers to appointed positions or goods shelves, and for some commodities which are far away from the current position, the shopping guide robots take a long time to reach, so that the power consumption is high; and the shopping guide robot leaves the preset station for a long time, and other customers just arriving at the preset station cannot obtain the service of the shopping guide robot in time.
In view of the above problems, no effective technical solution exists at present.
Disclosure of Invention
An object of the present application is to provide a robot shopping guide method, apparatus, electronic device and storage medium, which can reduce power consumption of a shopping guide robot, so that more customers in a shopping mall can obtain service of the shopping guide robot in time.
The application provides a robot shopping guide method, which is used for a robot to guide the customers in a shopping mall, wherein the robot shopping guide method comprises the following steps:
s1, acquiring target commodity information input by a user;
s2, acquiring first position information of the target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located;
s3, acquiring second position information of all robots;
s4, determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots;
s5, if the target robot inputs the target commodity information for the user, guiding the user to arrive at the goods shelf to take goods according to the first position information;
s6, if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and enabling the target robot to guide the user to reach the goods shelf to take goods when the user reaches the target robot.
The robot shopping guide method provided by the application can realize finding the robot closest to the target commodity, and compared with the mode that the traditional robot directly leads the user to go to the target commodity, the robot shopping guide method can reduce the time that the user occupies the robot, improves the overall operation efficiency of the market robot, enables more users to use the robot, reduces the distance that the robot moves, and saves the operation cost.
Alternatively, in the robot shopping guide method according to the present application, the step S5 includes:
A1. planning shortest path information according to the first position information;
A2. guiding the user to go to a shelf where the target commodity is located according to the shortest path information;
A3. acquiring first photo information of the shelf;
A4. acquiring third position information of the target commodity according to the first photo information; the third position information is the position information of the target commodity on the shelf;
A5. and displaying or broadcasting the third position information.
Through the implementation mode, the user can quickly find the target commodity through the display screen without finding the target commodity by himself.
Optionally, in the robot shopping guide method according to the present application, the step S5 further includes the steps of:
B1. acquiring gender information and age information of the user;
B2. generating recommended commodity information according to the target commodity information, the gender information and the age information;
B3. and broadcasting or displaying the recommended commodity information.
Through the embodiment, diversified selections can be provided for the user, and the income of a shopping mall is indirectly improved.
Optionally, in the robot shopping guide method according to the present application, the step B2 is further followed by:
C1. obtaining price reduction ratio information of recommended commodities;
C2. and arranging the recommended commodities in an ascending order according to the size of the price reduction proportion information, so that the commodities with large price reduction proportion are arranged in front.
Optionally, in the robot shopping guide method according to the present application, if the robot is in an idle state, the following steps are performed:
D1. periodically acquiring fourth position information of other robots;
D2. generating a distribution hot spot map of the robot according to the fourth position information;
D3. and moving in the shopping mall according to the distribution hotspot map.
Optionally, in the robot shopping guide method according to the present application, the step S5 is followed by: if the target robot is the robot for inputting the target commodity information by the user, executing the following steps:
E1. acquiring fifth position information and current position information of the cashier;
E2. and generating and displaying a guide map according to the fifth position information and the current position information.
Optionally, in the robot shopping guide method according to the present application, the step S2 further includes: acquiring price information of the target commodity according to the target commodity information; after step S5, the method further includes, if the target robot is a robot for which the user inputs the target product information, performing the following steps:
F1. acquiring payment discount information of the shopping mall;
F2. calculating price difference information according to the payment discount information and the price information;
F3. and generating and displaying shopping discount list information according to the difference information and the recommended commodity information.
In a second aspect, the present application further provides a robot shopping guide apparatus for providing a shopping guide service to customers in a shopping mall, wherein the apparatus includes:
a first obtaining module: the system is used for acquiring target commodity information input by a user;
a second obtaining module: the first position information of the target commodity is obtained according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located;
a third obtaining module: acquiring second position information of all robots;
a determination module: determining a target robot closest to the shelf according to the second position information and the first position information of all the robots;
a first execution module: when the target robot inputs the target commodity information for the user, guiding the user to arrive at the goods shelf to take goods according to the first position information;
a second execution module: and when the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and when the user reaches the target robot, leading the target robot to guide the user to reach the goods shelf for taking goods.
The robot shopping guide device can realize finding the robot closest to the target commodity, directly leads the user to go to the mode of the target commodity compared with the traditional robot, can reduce the time that the user occupies the robot, improves the overall operation efficiency of the market robot, enables more users to use the robot, reduces the distance that the robot moves, and saves the operation cost.
In a third aspect, the present application provides an electronic device comprising a processor and a memory, wherein the memory stores computer readable instructions, and the computer readable instructions, when executed by the processor, perform the steps of the method as provided in the first aspect.
In a fourth aspect, the present application provides a storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method as provided in the first aspect above.
In view of the above, the robot shopping guide method, the robot shopping guide device, the electronic device and the storage medium provided by the application acquire target commodity information input by a user; acquiring first position information of a target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located; acquiring second position information of all robots; determining a target robot closest to the shelf according to the second position information and the first position information of all the robots; if the target robot is the robot for inputting the target commodity information by the user, guiding the user to arrive at the goods shelf to pick up goods according to the first position information; if the target robot is other robots, generating reminding information according to second position information of the target robot to remind the user, sending a first control instruction to the target robot, and enabling the target robot to guide the user to reach the goods shelf to take goods when the user reaches the target robot; therefore, the robot closest to the target commodity is found, and compared with the traditional mode that the robot directly leads the user to go to the target commodity, the robot can reduce the time of the user occupying the robot, the overall operation efficiency of the market robot is improved, more users can use the robot, the moving distance of the robot is reduced, and the operation cost is saved.
Additional features and advantages of the application will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by the practice of the application. The objectives and other advantages of the application may be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.
Drawings
Fig. 1 is a flowchart of a robot shopping guide method provided in the present application.
Fig. 2 is a first schematic structural diagram of the robot shopping guide device provided by the present application.
Fig. 3 is a schematic structural diagram of an electronic device provided in the present application.
Description of reference numerals:
201. a first acquisition module; 202. a second acquisition module; 203. a third obtaining module; 204. a determination module; 205. a first execution module; 206. a second execution module; 3. an electronic device; 301. a processor; 302. a memory; 303. a communication bus.
Detailed Description
The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. The components of the embodiments of the present application, generally described and illustrated in the figures herein, can be arranged and designed in a wide variety of different configurations. Thus, the following detailed description of the embodiments of the present application, presented in the accompanying drawings, is not intended to limit the scope of the claimed application, but is merely representative of selected embodiments of the application. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present application without making any creative effort, shall fall within the protection scope of the present application.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures. Meanwhile, in the description of the present application, the terms "first", "second", and the like are used only for distinguishing the description, and are not to be construed as indicating or implying relative importance.
The robot is provided with a display screen, a voice interaction module and a plurality of cameras, wherein the display screen is used for displaying commodities in a shopping mall so that customers can select the commodities on the screen; the voice interaction module is used for interacting with a customer, performing voice recognition, recognizing the commodity information spoken by the customer and displaying the commodity information on a display screen; the camera is used for shooting customers and can also be used for shooting road information in a shopping mall, so that the robot can automatically avoid obstacles in the process of guiding the customers to go to the goods shelf; wherein the user comprises a customer of a mall.
Referring to fig. 1, fig. 1 is a flowchart illustrating a robot shopping guide method according to some embodiments of the present disclosure. The method comprises the following steps:
s1, acquiring target commodity information input by a user;
s2, acquiring first position information of the target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located;
s3, acquiring second position information of all robots;
s4, determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots;
s5, if the target robot is the robot for inputting the target commodity information by the user, guiding the user to arrive at the goods shelf to take goods according to the first position information;
and S6, if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and leading the target robot to guide the user to reach the goods shelf to take goods when the user reaches the target robot.
In practical applications, a plurality of robots are arranged in a shopping mall, the robots can communicate with each other, and the robot shopping guide method is applied to any robot (actually, each robot performs the steps of the method).
In step S1, the target commodity information includes a category name of the target commodity, such as a potato chip or a certain brand of potato chip, the user can input the category name of the target commodity on the display screen, for example, select pinyin letter input or initial letter input, and the display screen displays the corresponding commodity for the user to select; the robot may recognize the target product information by voice by performing a dialogue with the robot.
In step S2, a commodity lookup table may be set in advance in the system of the robot or in the public cloud platform, and when the customer inputs the target commodity information, the corresponding commodity information and the first location information may be queried from the commodity lookup table. For example, the corresponding commodity information is a certain brand of potato chips; the corresponding first position information is: snack area, shelf B.
In step S3, a WiFi positioning module or a bluetooth device may be installed on the robot, and all robots in the mall may obtain the position information of other robots and themselves in real time, where the WiFi positioning module is a prior art that determines the second position information of all shopping guide robots in the mall by using the existing wireless network, matching with WiFi tags, bluetooth devices and related shopping guide robots, and combining with corresponding positioning algorithms.
In step S4, for example, a shopping guide robot having four shopping guide robots a, b, c, and d is provided in a shopping mall, and the robot a that the user inputs the target commodity information acquires the second position information of b, c, and d and the second position information of a itself, and then determines the distances between the second position information of a, b, c, and d and the first position information, and uses the robot having the shortest distance from the first position information as the target robot.
In step S5, if the robot a is closest to the first position information, the robot a is a target robot, and at this time, the robot a may move along the real-time path displayed on the display screen and accompany the user, and the camera acquires the distance between the user and the robot a to adjust the moving speed, thereby ensuring that the user is guided to the accurate target commodity position; in addition, the robot a can also broadcast navigation information while moving, for example, broadcast voice when the front intersection moves 20 meters straight to a fresh area, or the front intersection turns left.
In step S6, the reminder information may be broadcasted by a robot by voice, or may be displayed on a display screen; if above-mentioned robot b is nearest from first position information, then robot b is the target robot, and robot a can show robot b's second position information on the display screen this moment, also can read out target robot b's second position information through voice broadcast's mode to remind the user to walk to target robot b. In some embodiments, the robot is further provided with number information, the robot a can display the number information of the target robot b on the display screen, and when the user reaches the target robot b, the user can check whether the number information corresponds to the target robot b, so that the user can find the corresponding target robot. When the user finds the corresponding target robot, the target robot can judge whether the current user is the target user through face recognition, verification code recognition or other verification methods.
Through the robot shopping guide method, the user can find the target commodity, the robot closest to the target commodity can be found through acquiring the first position information of the target commodity, the robot can directly lead the user to go to the target commodity compared with the traditional robot, the time for the user to occupy the robot can be reduced, the overall running efficiency of the market robot is improved, more users can use the robot, the moving distance of the robot is reduced, and the running cost is saved.
In some embodiments, step S5 includes:
A1. planning shortest path information according to the first position information;
A2. guiding the user to go to a goods shelf where the target goods are located according to the shortest path information;
A3. acquiring first photo information of a shelf;
A4. acquiring third position information of the target commodity according to the first photo information; the third position information is the position information of the target commodity on the goods shelf;
A5. and displaying or broadcasting the third position information.
If the target robot is another robot, the other robot will also execute the above steps when the other robot is the target robot.
In step a1, the method for planning shortest path information may adopt Dijkstra algorithm, but is not limited thereto, and Dijkstra (Dijkstra) algorithm is a typical single-source shortest path algorithm for calculating the shortest path from one node to all other nodes. The method is mainly characterized in that the expansion is carried out layer by layer towards the outer part by taking the starting point as the center until the end point is reached.
In step a2, after the robot has planned the shortest path information, the shortest path information is displayed on the display screen, and the user is guided to the target commodity by voice broadcast,
in steps A3-a5, after the robot guides the user to the shelf location where the target commodity is located, some older users cannot find the target commodity quickly, and it takes a long time to find the target commodity. In contrast, the robot of the application uses a camera to take a picture of a shelf to obtain first picture information (i.e. a picture of the shelf), and finds out a target commodity by an image recognition method; the commodity library can be calculated through the existing neural network training algorithm, the target commodity in the image is compared with the commodity in the commodity library, the target commodity is found out, the third position information of the target commodity is displayed in a mark mode on the photo, and the third position information is broadcasted (for example, the target commodity is on the Nth layer, N is a positive integer), so that a user can quickly find the target commodity through the display screen without finding the target commodity by himself.
In some embodiments, step S5 further includes the steps of:
B1. acquiring gender information and age information of a user;
B2. generating recommended commodity information according to the target commodity information, the gender information and the age information;
B3. and broadcasting or displaying the recommended commodity information.
If the target robot is another robot, the other robot will also execute the above steps when the other robot is the target robot.
In step B1, the robot also uses the camera to photograph the user, then identifies the gender of the user, and then calculates the age information (age group) of the user by combining the facial appearance of the user with the existing artificial intelligence algorithm; in other embodiments, the robot may obtain height information of the user by recognizing the height of the user relative to the shelf in the picture, and then obtain more accurate age information according to the gender information and the height information; in some embodiments, some users open members in a shopping mall, and generally input their birthday and gender information, and the robot may acquire the gender information and age information by acquiring the member information of the users.
Step B2 includes, for example, acquiring a product corresponding to the target product information, the gender information, and the age information from the same product as a recommended product, assuming that the target product is shampoo (bath product), the user is female, and the age range is 20-40 years old, then the robot will find out a popular brand of bath product in the age range of 20-40 years old, such as a certain brand of shampoo, body wash, hair conditioner, etc., from the pre-stored same product as shampoo, and then perform voice broadcast or display on a display screen, so as to provide a user with diversified options and indirectly increase the income of the market.
In a further embodiment, step B2 is followed by:
C1. obtaining price reduction proportion information of the recommended commodity information;
C2. and according to the size of the price reduction ratio information, the recommended commodity information is arranged in an ascending order, and the commodities with large price reduction ratio are arranged in front.
If the target robot is another robot, the other robot will also execute the above steps when the other robot is the target robot.
In practical applications, a shopping mall generally attracts customers to consume without regular sales promotion, and the robot may obtain discount commodity list information of the current day in advance, for example, the recommended commodity information is e, f, g, and h, while the price reduction ratio of the e commodity and the g commodity is 5%, the price reduction ratio of the f commodity is 40%, and the price reduction ratio of the h commodity is 20%, and obviously, the price reduction ratio of the f commodity is the largest, so that the robot displays the recommended commodity information on the display screen in the sequence of f, h, g, and e. By the mode, the eyeballs of customers can be attracted, the consumption is promoted, and the income of a shopping mall is increased.
In some embodiments, the robots are scattered, scattered with and without user use, at any shelf in the mall.
In a preferred embodiment, if the robot is in an idle state, the following steps are performed:
D1. periodically acquiring fourth position information of other robots;
D2. generating a distribution hot spot map of the robot according to the fourth position information;
D3. and moving in the shopping mall according to the distribution hotspot map.
In practical application, the distributed hotspot graph can intuitively present robots in a market through different color blocks, the more robots gather, the brighter and bigger the colors of the distributed hotspot graph, and the formation of the hotspot map can be made by adopting map plug-ins in Baidu, Google, Tencent or other application software. In step D1, the robot may acquire fourth position information and service status information (e.g., working status and idle status) of other robots in the store at a period of 20 minutes, which is not limited herein. Specifically, the robot in the mall may move toward the lighter color patch and move away from the darker color patch according to the color patch on the distribution hotspot map. By the method, the robots in the market can be uniformly distributed, the situation that the robots are piled up is avoided, and the service efficiency of the robots is improved.
In some embodiments, step S5 is followed by: if the target robot is the robot for inputting the target commodity information to the user, executing the following steps:
E1. acquiring fifth position information and current position information of the cashier;
E2. and generating and displaying a guide map according to the fifth position information and the current position information.
If the target robot is another robot, the other robot will also execute the above steps when the other robot is the target robot.
In practical application, the robot may pre-store a panoramic map of a shopping mall, and the robot may directly obtain fifth position information of the cash register station; or a WiFi positioning module is also arranged at the cash register desk, and the WiFi positioning module is in contact with the robot at any moment to acquire the fifth position information of the cash register desk. Among them, for some large shopping malls, some customers are easily confused by dazzling commodities or areas after entering the shopping malls, and some customers with poor sense of orientation easily lose the orientation in the shopping malls, and need to spend a lot of time to go to the checkout counter. The shopping guide robot can provide the fifth position information of the cashier desk for the user in time after the user purchases the target commodity, the user can conveniently settle accounts quickly, time is saved, and experience feeling and shopping efficiency of the user are improved.
In a further embodiment, step S2 further includes: acquiring price information of the target commodity according to the target commodity information, wherein the step S5 is followed by executing the following steps if the target robot is a robot for which the user inputs the target commodity information:
F1. acquiring payment discount information of a shopping mall;
F2. calculating price difference information according to the payment discount information and the price information;
F3. and generating and displaying shopping preference list information according to the difference information and the recommended commodity information.
If the target robot is another robot, the other robot will also execute the above steps when the other robot is the target robot.
In practical applications, for example, consumption coupons issued recently around the world, or sales promotion of shopping malls also issues coupons for 150 minus 50 pieces of money, or other coupons for a full reduction number, the robot may calculate the difference price information according to the price information of the target product in conjunction with various large payment software (such as a payment treasure, a WeChat, and a payment applet of the corresponding shopping malls). Assuming that the price of the target commodity is 100 pieces of money and a coupon of 150 minus 20 pieces of money is used, the difference price information is 50 pieces of money, the robot selects recommended commodities or combinations of more than or equal to 50 pieces of money from the recommended commodity information, generates shopping coupon list information to be displayed on a display screen, and reminds the user of more cost-effective shopping information in a voice mode. By the mode, the consumption desire of customers can be stimulated, a practical shopping scheme is provided for users, and the income of shopping malls can be further improved.
In view of the above, the robot shopping guide method provided by the application obtains the target commodity information input by the user; acquiring first position information of a target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located; acquiring second position information of all robots; determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots; if the target robot is a robot for inputting target commodity information by the user, guiding the user to arrive at a goods shelf to take goods according to the first position information; if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and leading the target robot to guide the user to reach the goods shelf to pick up goods when the user reaches the target robot; therefore, the robot closest to the target commodity is found, and compared with the traditional mode that the robot directly leads the user to go to the target commodity, the robot can reduce the time of the user occupying the robot, the overall operation efficiency of the market robot is improved, more users can use the robot, the moving distance of the robot is reduced, and the operation cost is saved.
Referring to fig. 2, fig. 2 is a robot shopping guide apparatus for providing shopping guide services to customers in a shopping mall according to some embodiments of the present application, the robot shopping guide apparatus being integrated in a back-end control device of the robot in the form of a computer program, the robot shopping guide apparatus including: a first obtaining module 201, a second obtaining module 202, a third obtaining module 203, a determining module 204, a first executing module 205, and a second executing module 206.
The first obtaining module 201 is configured to obtain target product information input by a user, where the target product information includes a category name of a target product, such as a potato chip or a certain brand of potato chip, the user may input the category name of the target product on a display screen, for example, by selecting pinyin letters or inputting initial letters, and the display screen displays a corresponding product for the user to select; the robot may recognize the target product information by voice by performing a dialogue with the robot.
The second obtaining module 202 is configured to obtain first position information of the target product according to the target product information; the first position information is the position information of a shelf where the target commodity is located; the system of the robot or the public cloud platform may be provided with a commodity query table in advance, and when the customer inputs the target commodity information, the corresponding commodity information and the first position information can be queried from the commodity query table. For example, the corresponding commodity information is a certain brand of potato chips; the corresponding first position information is: snack area, shelf B.
The third obtaining module 203 is configured to obtain second position information of all robots; the robot can be provided with a WiFi positioning module or Bluetooth equipment, all robots in a market can acquire the position information of other robots and the robots in real time, and the WiFi positioning module is the prior art which utilizes the existing wireless network, cooperates with WiFi tags, the Bluetooth equipment and related shopping guide robots, and determines the second position information of all the shopping guide robots in the market by combining with corresponding positioning algorithms.
The determining module 204 is configured to determine a target robot closest to the shelf according to the second position information and the first position information of all the robots; for example, four shopping guide robots a, b, c and d are shared in a shopping mall, and the robot a for inputting the target commodity information by the user acquires the second position information of b, c and d and the second position information of a of the user at the moment, then the distances between the second position information of a, b, c and d and the first position information are judged, and the robot with the shortest distance from the first position information is taken as the target robot.
The first executing module 205 is configured to, when the target robot is a robot for inputting target commodity information to the user, guide the user to arrive at the shelf for picking up goods according to the first position information; if the robot a is closest to the first position information, the robot a is a target robot, at the moment, the robot a can display a real-time path on a display screen and accompany a user to move, the distance between the user and the robot a is acquired through a camera to adjust the moving speed, and the user is guided to an accurate target commodity position; in addition, the robot a can broadcast navigation information while moving, for example, a voice is broadcast when the front intersection moves 20 meters straight to a fresh area, or the front intersection turns left.
Wherein, this second execution module 206 is used for when the target robot is other robots, generates the warning information in order to remind the user according to the second position information of target robot (warning information can the robot carry out voice broadcast, also can show on the display screen) to send first control instruction to target robot, when arriving at target robot for the user, make target robot guide user arrive goods shelves department and get goods. If above-mentioned robot b is nearest from first position information, then robot b is the target robot, and robot a can show robot b's second position information on the display screen this moment, also can read out target robot b's second position information through voice broadcast's mode to remind the user to walk to target robot b. In some embodiments, the robot is further provided with number information, the robot a can display the number information of the target robot b on the display screen, and when the user reaches the target robot b, the user can check whether the number information corresponds to the target robot b, so that the user can find the corresponding target robot. When the user finds the corresponding target robot, the target robot can judge whether the current user is the target user through face recognition, verification code recognition or other verification methods.
In some embodiments, the first execution module 205, when directing the user to arrive at the shelf for picking based on the first location information, further performs the steps of:
A1. planning shortest path information according to the first position information;
A2. guiding the user to go to a goods shelf where the target goods are located according to the shortest path information;
A3. acquiring first photo information of a shelf;
A4. acquiring third position information of the target commodity according to the first photo information; the third position information is the position information of the target commodity on the goods shelf;
A5. and displaying or broadcasting the third position information.
If the target robot is another robot, the first execution module 205 of the other robot may also execute the above steps when the other robot is the target robot.
In step a1, the method for planning shortest path information may adopt Dijkstra algorithm, but is not limited thereto, and Dijkstra (Dijkstra) algorithm is a typical single-source shortest path algorithm for calculating the shortest path from one node to all other nodes. The method is mainly characterized in that the expansion is carried out layer by layer towards the outer part by taking the starting point as the center until the end point is reached.
In step a2, after the robot has planned the shortest path information, the shortest path information is displayed on the display screen, and the user is guided to the target commodity by voice broadcast,
in steps A3-a5, after the robot guides the user to the shelf location where the target commodity is located, some older users cannot find the target commodity quickly, and it takes a long time to find the target commodity. In contrast, the robot of the application uses a camera to take a picture of a shelf to obtain first picture information (i.e. a picture of the shelf), and finds out a target commodity by an image recognition method; the commodity library can be calculated through the existing neural network training algorithm, the target commodity in the image is compared with the commodity in the commodity library, the target commodity is found out, the third position information of the target commodity is displayed in a mark mode on the photo, and the third position information is broadcasted (for example, the target commodity is on the Nth layer, N is a positive integer), so that a user can quickly find the target commodity through the display screen without finding the target commodity by himself.
In some embodiments, the first execution module 205, when directing the user to arrive at the shelf for picking based on the first location information, further executes the following steps:
B1. acquiring gender information and age information of a user;
B2. generating recommended commodity information according to the target commodity information, the gender information and the age information;
B3. and broadcasting or displaying the recommended commodity information.
If the target robot is another robot, the first execution module 205 of the other robot may also execute the above steps when the other robot is the target robot.
In step B1, the robot also uses the camera to photograph the user, then identifies the gender of the user, and then calculates the age information (age group) of the user by combining the facial appearance of the user with the existing artificial intelligence algorithm; in other embodiments, the robot may obtain height information of the user by recognizing the height of the user relative to the shelf in the picture, and then obtain more accurate age information according to the gender information and the height information; in some embodiments, some users open members in a shopping mall, and generally input their birthday and gender information, and the robot may acquire the gender information and age information by acquiring the member information of the users.
Step B2 includes, for example, acquiring a product corresponding to the target product information, the gender information, and the age information from the same product as a recommended product, assuming that the target product is shampoo (bath product), the user is female, and the age range is 20-40 years old, then the robot will find out a popular brand of bath product in the age range of 20-40 years old, such as a certain brand of shampoo, body wash, hair conditioner, etc., from the pre-stored same product as shampoo, and then perform voice broadcast or display on a display screen, so as to provide a user with diversified options and indirectly increase the income of the market.
In some embodiments, the first execution module 205, after executing step B2, further executes the following steps:
C1. obtaining price reduction proportion information of the recommended commodity information;
C2. and according to the size of the price reduction ratio information, the recommended commodity information is arranged in an ascending order, and the commodities with large price reduction ratio are arranged in front.
If the target robot is another robot, the first execution module 205 of the other robot may also execute the above steps when the other robot is the target robot.
In practical applications, a shopping mall generally attracts customers to consume without regular sales promotion, and the robot may obtain discount commodity list information of the current day in advance, for example, the recommended commodity information is e, f, g, and h, while the price reduction ratio of the e commodity and the g commodity is 5%, the price reduction ratio of the f commodity is 40%, and the price reduction ratio of the h commodity is 20%, and obviously, the price reduction ratio of the f commodity is the largest, so that the robot displays the recommended commodity information on the display screen in the sequence of f, h, g, and e. By the mode, the eyeballs of customers can be attracted, the consumption is promoted, and the income of a shopping mall is increased.
In some embodiments, the robots are scattered, scattered with and without user use, at any shelf in the mall.
In a preferred embodiment, if the robot is in an idle state, the first executing module 205 executes the following steps:
D1. periodically acquiring fourth position information of other robots;
D2. generating a distribution hot spot map of the robot according to the fourth position information;
D3. and moving in the shopping mall according to the distribution hotspot map.
In practical application, the distributed hotspot graph can intuitively present robots in a market through different color blocks, the more robots gather, the brighter and bigger the colors of the distributed hotspot graph, and the formation of the hotspot map can be made by adopting map plug-ins in Baidu, Google, Tencent or other application software. In step D1, the robot may acquire fourth position information and service status information (e.g., working status and idle status) of other robots in the store at a period of 20 minutes, which is not limited herein. Specifically, the robot in the mall may move toward the lighter color patch and move away from the darker color patch according to the color patch on the distribution hotspot map. By the method, the robots in the market can be uniformly distributed, the situation that the robots are piled up is avoided, and the service efficiency of the robots is improved.
In some embodiments, the first execution module 205 further performs the steps of:
E1. acquiring fifth position information and current position information of the cashier;
E2. and generating and displaying a guide map according to the fifth position information and the current position information.
If the target robot is another robot, the first execution module 205 of the other robot may also execute the above steps when the other robot is the target robot.
In practical application, the robot may pre-store a panoramic map of a shopping mall, and the robot may directly obtain fifth position information of the cash register station; or a WiFi positioning module is also arranged at the cash register desk, and the WiFi positioning module is in contact with the robot at any moment to acquire the fifth position information of the cash register desk. Among them, for some large shopping malls, some customers are easily confused by dazzling commodities or areas after entering the shopping malls, and some customers with poor sense of orientation easily lose the orientation in the shopping malls, and need to spend a lot of time to go to the checkout counter. The shopping guide robot can provide the fifth position information of the cashier desk for the user in time after the user purchases the target commodity, the user can conveniently settle accounts quickly, time is saved, and experience feeling and shopping efficiency of the user are improved.
In a further embodiment, the second obtaining module 202 further performs: the first executing module 205 further executes the following steps to obtain price information of the target product according to the target product information:
F1. acquiring payment discount information of a shopping mall;
F2. calculating price difference information according to the payment discount information and the price information;
F3. and generating and displaying shopping preference list information according to the difference information and the recommended commodity information.
In practical applications, for example, consumption coupons issued recently around the world, or sales promotion of shopping malls also issues coupons for 150 minus 50 pieces of money, or other coupons for a full reduction number, the robot may calculate the difference price information according to the price information of the target product in conjunction with various large payment software (such as a payment treasure, a WeChat, and a payment applet of the corresponding shopping malls). Assuming that the price of the target commodity is 100 pieces of money and a coupon of 150 minus 20 pieces of money is used, the difference price information is 50 pieces of money, the robot selects recommended commodities or combinations of more than or equal to 50 pieces of money from the recommended commodity information, generates shopping coupon list information to be displayed on a display screen, and reminds the user of more cost-effective shopping information in a voice mode. By the mode, the consumption desire of customers can be stimulated, a practical shopping scheme is provided for users, and the income of shopping malls can be further improved.
From the above, the robot shopping guide device provided by the application obtains the target commodity information input by the user; acquiring first position information of a target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located; acquiring second position information of all robots; determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots; if the target robot is a robot for inputting target commodity information by the user, guiding the user to arrive at a goods shelf to take goods according to the first position information; if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and leading the target robot to guide the user to reach the goods shelf to pick up goods when the user reaches the target robot; therefore, the robot closest to the target commodity is found, and compared with the traditional mode that the robot directly leads the user to go to the target commodity, the robot can reduce the time of the user occupying the robot, the overall operation efficiency of the market robot is improved, more users can use the robot, the moving distance of the robot is reduced, and the operation cost is saved.
Referring to fig. 3, fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure, where the present disclosure provides an electronic device 3, including: the processor 301 and the memory 302, the processor 301 and the memory 302 being interconnected and communicating with each other via a communication bus 303 and/or other form of connection mechanism (not shown), the memory 302 storing a computer program executable by the processor 301, the computer program being executable by the processor 301 when the computing device is running to perform the method in any of the alternative implementations of the above embodiments when the processor 301 executes the computer program to perform the following functions: acquiring target commodity information input by a user; acquiring first position information of a target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located; acquiring second position information of all robots; determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots; if the target robot is a robot for inputting target commodity information by the user, guiding the user to arrive at a goods shelf to take goods according to the first position information; and if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, and sending a first control instruction to the target robot to enable the target robot to guide the user to reach the goods shelf to take goods when the user reaches the target robot.
The embodiment of the present application provides a storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the computer program executes the method in any optional implementation manner of the foregoing embodiment to implement the following functions: acquiring target commodity information input by a user; acquiring first position information of a target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located; acquiring second position information of all robots; determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots; if the target robot is a robot for inputting target commodity information by the user, guiding the user to arrive at a goods shelf to take goods according to the first position information; if the target robot is other robots, when the user arrives at the target robot according to the second position information of the target robot, a first control instruction is sent to the target robot, and when the user arrives at the target robot, the target robot guides the user to arrive at the goods shelf to take goods. The storage medium may be implemented by any type of volatile or nonvolatile storage device or combination thereof, such as a Static Random Access Memory (SRAM), an Electrically Erasable Programmable Read-Only Memory (EEPROM), an Erasable Programmable Read-Only Memory (EPROM), a Programmable Read-Only Memory (PROM), a Read-Only Memory (ROM), a magnetic Memory, a flash Memory, a magnetic disk, or an optical disk.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one logical division, and there may be other divisions when actually implemented, and for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or units through some communication interfaces, and may be in an electrical, mechanical or other form.
In addition, units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
Furthermore, the functional modules in the embodiments of the present application may be integrated together to form an independent part, or each module may exist separately, or two or more modules may be integrated to form an independent part.
In this document, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions.
The above description is only an example of the present application and is not intended to limit the scope of the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims (10)

1. A robot shopping guide method for a robot to guide customers of a mall, comprising the steps of:
s1, acquiring target commodity information input by a user;
s2, acquiring first position information of the target commodity according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located;
s3, acquiring second position information of all robots;
s4, determining a target robot closest to the goods shelf according to the second position information and the first position information of all the robots;
s5, if the target robot inputs the target commodity information for the user, guiding the user to arrive at the goods shelf to take goods according to the first position information;
s6, if the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and enabling the target robot to guide the user to reach the goods shelf to take goods when the user reaches the target robot.
2. The robot shopping guide method according to claim 1, wherein the step S5 includes:
A1. planning shortest path information according to the first position information;
A2. guiding the user to go to a shelf where the target commodity is located according to the shortest path information;
A3. acquiring first photo information of the shelf;
A4. acquiring third position information of the target commodity according to the first photo information; the third position information is the position information of the target commodity on the shelf;
A5. and displaying or broadcasting the third position information.
3. The robot shopping guide method according to claim 1, wherein the step S5 further includes the steps of:
B1. acquiring gender information and age information of the user;
B2. generating recommended commodity information according to the target commodity information, the gender information and the age information;
B3. and broadcasting or displaying the recommended commodity information.
4. The robot shopping guide method according to claim 3, wherein the step B2 is further followed by:
C1. obtaining price reduction ratio information of recommended commodities;
C2. and arranging the recommended commodities in an ascending order according to the size of the price reduction proportion information, so that the commodities with large price reduction proportion are arranged in front.
5. The robot shopping guide method according to claim 1, wherein if the robot is in an idle state, performing the steps of:
D1. periodically acquiring fourth position information of other robots;
D2. generating a distribution hot spot map of the robot according to the fourth position information;
D3. and moving in the shopping mall according to the distribution hotspot map.
6. The robot shopping guide method according to claim 1, wherein the step S5 is followed by: if the target robot is the robot for inputting the target commodity information by the user, executing the following steps:
E1. acquiring fifth position information and current position information of the cashier;
E2. and generating and displaying a guide map according to the fifth position information and the current position information.
7. The robot shopping guide method according to claim 3, wherein the step S2 further includes: acquiring price information of the target commodity according to the target commodity information; after step S5, the method further includes, if the target robot is a robot for which the user inputs the target product information, performing the following steps:
F1. acquiring payment discount information of the shopping mall;
F2. calculating price difference information according to the payment discount information and the price information;
F3. and generating and displaying shopping discount list information according to the difference information and the recommended commodity information.
8. A robotic shopping guide apparatus for providing a shopping guide service to patrons of a mall, the apparatus comprising:
a first obtaining module: the system is used for acquiring target commodity information input by a user;
a second obtaining module: the first position information of the target commodity is obtained according to the target commodity information; the first position information is the position information of a shelf where the target commodity is located;
a third obtaining module: acquiring second position information of all robots;
a determination module: determining a target robot closest to the shelf according to the second position information and the first position information of all the robots;
a first execution module: when the target robot inputs the target commodity information for the user, guiding the user to arrive at the goods shelf to take goods according to the first position information;
a second execution module: and when the target robot is other robots, generating reminding information according to the second position information of the target robot to remind the user, sending a first control instruction to the target robot, and when the user reaches the target robot, leading the target robot to guide the user to reach the goods shelf for taking goods.
9. An electronic device comprising a processor and a memory, said memory storing computer readable instructions which, when executed by said processor, perform the steps of the method according to any one of claims 1 to 7.
10. A storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, performs the steps of the method according to any one of claims 1-7.
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