CN113765773A - Method and device for processing communication record - Google Patents
Method and device for processing communication record Download PDFInfo
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- CN113765773A CN113765773A CN202011242666.XA CN202011242666A CN113765773A CN 113765773 A CN113765773 A CN 113765773A CN 202011242666 A CN202011242666 A CN 202011242666A CN 113765773 A CN113765773 A CN 113765773A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/046—Interoperability with other network applications or services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
- H04L51/18—Commands or executable codes
Abstract
The invention discloses a method and a device for processing a communication record, and relates to the technical field of computers. One embodiment of the method comprises: responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame; acquiring an account number of a user, a number of a current communication window, a number of a communication record and annotation time, generating annotation basic information by combining annotation contents, and sending the annotation basic information to a local client and a server for storage; and responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from the local client or the server. The embodiment establishes the annotation aiming at the communication record, and transmits the annotation basic information to the client and the server for storage, so that the corresponding communication record can be rapidly inquired according to the annotation in the following.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a method and a device for processing a communication record.
Background
At present, the competition of enterprise office platforms in the market is more and more intense, such as enterprise WeChat, nailing, flying books and the like. The main function of the office platform is real-time communication in a text form, and each business worker frequently communicates in the text.
In the process of implementing the invention, the inventor finds that the prior art at least has the following problems: after the communication is finished, if the relevant records need to be inquired in a later period, the inquiry can be only carried out through the texts in the memory or the relevant dates, but if no keyword is recorded by the user or the user at the time of communication, the condition that the inquiry cannot be carried out can occur, and the office efficiency is influenced.
Disclosure of Invention
In view of this, embodiments of the present invention provide a method and an apparatus for processing a communication record, which can at least solve the problem of poor effect of querying a historical communication record in the prior art.
To achieve the above object, according to an aspect of an embodiment of the present invention, there is provided a communication record processing method including:
responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a local client or a server; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
Optionally, the adding an annotation frame for a communication record in the current communication window in response to the operation of adding an annotation to the communication record by the user includes:
dividing each communication record in the current communication window into an independent area by using an area dividing line;
and responding to the click operation of the user on a position in the current communication window, determining an area where the click position is located, so as to obtain the communication record located in the area, and adding an annotation frame for the communication record.
Optionally, the obtaining and displaying annotation information corresponding to the account number from a local client or a server in response to an annotation obtaining instruction triggered by a user includes:
responding to an annotation obtaining operation triggered by a user in a communication window, obtaining an account number of the user and a number of the communication window, and generating an annotation obtaining instruction by combining a keyword input by the user;
when the key word is empty and the communication window number is empty, acquiring all annotation information under the account number from the local client or the server; or
When the key words are not empty and the communication window numbers are empty, acquiring all annotation information which accords with the key words under the account number from a local client or a server; or
When the key word is empty and the communication window number is not empty, acquiring all annotation information of the account number in the communication window number from a client local or a server; or
And when the key word is not empty and the communication window number is not empty, acquiring all annotation information, which is in accordance with the key word and is of the account number in the communication window number, from a local client or a service place.
Optionally, the obtaining and displaying annotation information corresponding to the account number from the local client or the server includes:
detecting whether the client is networked, if so, sending an annotation acquisition request corresponding to the annotation acquisition instruction to the server so as to receive and display annotation information returned by the server;
and if the comment information fed back by the server side is not received within the preset time or the client side is not networked, sending the comment acquisition request to the local part of the client side, and displaying the locally inquired comment information.
Optionally, the method further includes: the server receives the annotation acquisition request transmitted by the client, and acquires annotation basic information corresponding to the account number, the communication window number and the key word in the annotation acquisition request;
acquiring a communication window name and a communication record according to the communication window number and the communication record number in each annotation basic information;
and generating annotation information and returning the annotation information to the client based on the acquired annotation basic information, the communication window name and the communication record corresponding to each piece of annotation basic information.
Optionally, after the obtaining and displaying the annotation information corresponding to the account number from the local client or the server, the method further includes:
responding to the selection operation of a user on one piece of annotation information, and acquiring a communication window number and a communication record number in the one piece of annotation information;
and acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number.
Optionally, the obtaining and displaying a contextual communication record corresponding to the account number and the communication window number and within a preset range from top to bottom of the communication record number includes:
locally acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number from a client; or
And when the local query is not available at the client, generating a communication record acquisition request and transmitting the communication record acquisition request to the server based on the account number, the communication window number, the communication record number and the upper and lower preset ranges so as to receive and display the context communication record returned by the server.
Optionally, the generating a communication record obtaining request and transmitting the communication record obtaining request to the server based on the account number, the communication window number, the communication record number and the upper and lower preset ranges further includes:
and detecting whether the client is networked, if so, transmitting the communication record acquisition request to the server, and otherwise, returning information incapable of being networked.
To achieve the above object, according to another aspect of the embodiments of the present invention, there is provided a communication record processing apparatus including:
the adding module is used for responding to the annotating adding operation of a user on a communication record in the current communication window, adding an annotating frame for the communication record and receiving the annotating content input by the user in the annotating frame;
the storage module is used for acquiring the account number of the user, the number of the current communication window, the number of the communication record and the annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to the local client side and the server side for storage;
the query module is used for responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a client side locally or a server side; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
Optionally, the adding module is configured to:
dividing each communication record in the current communication window into an independent area by using an area dividing line;
and responding to the click operation of the user on a position in the current communication window, determining an area where the click position is located, so as to obtain the communication record located in the area, and adding an annotation frame for the communication record.
Optionally, the query module is configured to:
responding to an annotation obtaining operation triggered by a user in a communication window, obtaining an account number of the user and a number of the communication window, and generating an annotation obtaining instruction by combining a keyword input by the user;
when the key word is empty and the communication window number is empty, acquiring all annotation information under the account number from the local client or the server; or
When the key words are not empty and the communication window numbers are empty, acquiring all annotation information which accords with the key words under the account number from a local client or a server; or
When the key word is empty and the communication window number is not empty, acquiring all annotation information of the account number in the communication window number from a client local or a server; or
And when the key word is not empty and the communication window number is not empty, acquiring all annotation information, which is in accordance with the key word and is of the account number in the communication window number, from a local client or a service place.
Optionally, the query module is configured to:
detecting whether the client is networked, if so, sending an annotation acquisition request corresponding to the annotation acquisition instruction to the server so as to receive and display annotation information returned by the server;
and if the comment information fed back by the server side is not received within the preset time or the client side is not networked, sending the comment acquisition request to the local part of the client side, and displaying the locally inquired comment information.
Optionally, the system further includes a server query module, configured to:
the server receives the annotation acquisition request transmitted by the client, and acquires annotation basic information corresponding to the account number, the communication window number and the key word in the annotation acquisition request;
acquiring a communication window name and a communication record according to the communication window number and the communication record number in each annotation basic information;
and generating annotation information and returning the annotation information to the client based on the acquired annotation basic information, the communication window name and the communication record corresponding to each piece of annotation basic information.
Optionally, the system further includes a context query module, configured to:
responding to the selection operation of a user on one piece of annotation information, and acquiring a communication window number and a communication record number in the one piece of annotation information;
and acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number.
Optionally, the context query module is configured to:
locally acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number from a client; or
And when the local query is not available at the client, generating a communication record acquisition request and transmitting the communication record acquisition request to the server based on the account number, the communication window number, the communication record number and the upper and lower preset ranges so as to receive and display the context communication record returned by the server.
Optionally, the context query module is further configured to: and detecting whether the client is networked, if so, transmitting the communication record acquisition request to the server, and otherwise, returning information incapable of being networked.
To achieve the above object, according to still another aspect of embodiments of the present invention, there is provided a communication record processing electronic device.
The electronic device of the embodiment of the invention comprises: one or more processors; a storage device, configured to store one or more programs, and when the one or more programs are executed by the one or more processors, enable the one or more processors to implement any of the communication record processing methods described above.
To achieve the above object, according to a further aspect of the embodiments of the present invention, there is provided a computer-readable medium having a computer program stored thereon, where the computer program is executed by a processor to implement any of the communication record processing methods described above.
According to the scheme provided by the invention, one embodiment of the invention has the following advantages or beneficial effects: by establishing an annotation mode for the communication records, the corresponding communication records and the context can be quickly inquired, the working efficiency of personnel is improved, and corresponding contribution is made to the office platform to seize the market through the characteristic function.
Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.
Drawings
The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
fig. 1 is a schematic main flow chart of a communication record processing method according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of a communication record divided by a region dividing line;
fig. 3 is a flowchart illustrating an alternative communication record processing method according to an embodiment of the present invention;
fig. 4 is a flowchart illustrating another alternative communication record processing method according to an embodiment of the present invention;
fig. 5 is a schematic flow chart of receiving and processing the annotation acquisition request by the server and the client;
fig. 6 is a flowchart illustrating an alternative communication record processing method according to an embodiment of the present invention;
FIG. 7 is a schematic diagram of major blocks of a communication record processing apparatus according to an embodiment of the present invention;
FIG. 8 is an exemplary system architecture diagram in which embodiments of the present invention may be employed;
FIG. 9 is a block diagram of a computer system of a mobile device or server suitable for use in implementing embodiments of the present invention.
Detailed Description
Exemplary embodiments of the present invention are described below with reference to the accompanying drawings, in which various details of embodiments of the invention are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
It should be noted that the embodiment of the present invention is applicable to all communication tools, and besides being applied to searching for communication records of characters, the embodiment of the present invention can also be extended to search for communication records of pictures, where a communication record corresponding to a communication record number is a unique identifier of a picture, and a picture stored in a database can be obtained according to the unique identifier.
Referring to fig. 1, a main flowchart of a method for processing a communication record according to an embodiment of the present invention is shown, including the following steps:
s101: responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
s102: acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
s103: responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a local client or a server; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
The scheme comprises three parts of storing annotation logic and obtaining the annotation logic, wherein the corresponding communication record and the context are obtained according to the annotation, and the first two parts are mainly described herein. The remark is remarked aiming at a specific historical communication message, so that the remark can be quickly traced in the following.
For step S101, when the communication window page is opened, each independent area is divided for each communication record, and the area separation line is preferably hidden from view, as shown in fig. 2.
The user can perform double-click operation on the position needing annotation in the communication window, the client receives the operation of double-click on the screen of the user, and the area where the position point is located is checked by double-click, so that the communication record corresponding to the area and the unique number of the communication record are obtained. It should be noted that the triggering and adding annotation modes include, but are not limited to, double-click, and may also be various modes such as voice triggering, long-press, shaking a mobile phone, and the like; carriers include, but are not limited to, cell phones, and also pc, tablet, etc.
The client adds an annotation frame aiming at the communication record on the page, and then receives annotation content input by the user in the annotation frame. The annotation box can be used to input the annotation content by means including, but not limited to, text input, audio-video input, voice-to-text input, and the like.
For step S102, after the annotation content is input, the client stores the annotation related content one by one, and the stored content includes the account number, the communication window number, the communication record number, the annotation content, and the annotation time, which is the annotation basic information. Wherein the content of the first and second substances,
1) the account number is a unique number used for user login;
2) the communication window is numbered, and if the communication window is single-person communication, the communication window is numbered for the account number of the opposite person, such as erp; if the communication is group communication, the communication is a group unique number;
3) and the communication record number refers to the unique number of the corresponding communication record of the annotation.
The position for storing the annotation basic information is firstly stored in the local of the client and then is sent to the database of the server through the Internet for storage. But if the transmission fails, the network is followed and then the transmission is retried.
In step S103, in response to an annotation obtaining instruction triggered by the user, the client obtains, according to a state of whether the client is currently networked, annotation information (possibly more than one) under the user account number in the local or the server for the user to select, where the annotation information includes annotation basic information, a communication window name, and a communication record corresponding to the communication record number.
The method provided by the embodiment establishes the annotation aiming at the communication record, and transmits the annotation basic information to the client and the server for storage, so that the corresponding communication record can be rapidly inquired according to the annotation in the following.
Referring to fig. 3, a schematic flow chart of an alternative communication record processing method according to an embodiment of the present invention is shown, including the following steps:
s301: responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
s302: acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
s303: responding to an annotation obtaining operation triggered by a user in a communication window, obtaining an account number of the user and a number of the communication window, and generating an annotation obtaining instruction by combining a keyword input by the user;
s304: when the key word is empty and the communication window number is empty, acquiring all annotation information under the account number from the local client or the server;
s305: when the key words are not empty and the communication window numbers are empty, acquiring all annotation information which accords with the key words under the account number from a local client or a server;
s306: when the key word is empty and the communication window number is not empty, acquiring all annotation information of the account number in the communication window number from a client local or a server;
s307: and when the key word is not empty and the communication window number is not empty, acquiring all annotation information, which is in accordance with the key word and is of the account number in the communication window number, from a local client or a service place.
In the above embodiment, the steps S301 to S302 refer to the descriptions of the steps S101 and S102 shown in fig. 1, and are not described again here.
In the above embodiment, for steps S303 to S307, the user may search the corresponding communication record according to the keyword through the existing search box, and may also perform fuzzy matching on the corresponding comment according to the keyword input by the search box, such as inputting "correct", and perform fuzzy matching to obtain the comment "correct computer". Therefore, after receiving the search instruction of the search box, the client generates an existing instruction for searching the corresponding communication record and also generates an annotation acquisition instruction.
The manner of triggering the client to obtain the annotation includes but is not limited to: individual annotation search boxes, click get annotation button, double click a place, voice trigger, etc. The keyword may be obtained or may not be obtained, for example, in the following case that the keyword is empty and the communication window number is empty.
In addition, the operation of obtaining the comments can be triggered in the communication window in the manner described above, and in this case, all the comment information in the communication window is obtained according to the serial number of the communication window. And then, further screening is carried out based on the keywords input by the user, so that the annotation acquisition instruction comprises the account number, the keywords and the communication window number of the user.
And considering that all annotation information under the account number is acquired when the key word is empty and the communication window number is empty.
And secondly, when the key words are not empty and the communication window numbers are empty, all the annotation information which is in line with the key words under the account number is considered to be acquired.
And thirdly, when the key word is empty and the communication window number is not empty, all the annotation information of the account number in the communication window number is considered to be acquired.
And fourthly, when the key words are not empty and the communication window numbers are not empty, all the annotation information which is in accordance with the key words and is of the account number in the communication window numbers is considered to be acquired.
The method provided by the embodiment adopts different modes to inquire according to different conditions (whether the keyword and the communication window number are empty) so as to obtain different communication record results.
Referring to fig. 4, a schematic flow chart of another optional communication record processing method according to the embodiment of the present invention is shown, including the following steps:
s401: responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
s402: acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
s403: responding to an annotation acquisition instruction triggered by a user, and detecting whether a client is networked or not;
s404: if the network is connected, sending an annotation acquisition request corresponding to the annotation acquisition instruction to the server to receive and display annotation information returned by the server;
s405: and if the comment information fed back by the server side is not received within the preset time or the client side is not networked, sending the comment acquisition request to the local part of the client side, and displaying the locally inquired comment information.
In the above embodiment, the steps S401 to S402 are described with reference to steps S101 and S102 shown in fig. 1, and are not described again here.
In the above embodiment, for steps S403 to S405, after receiving the annotation acquisition instruction, the client first detects whether the client is networked:
1) and if the fact that the client is networked is detected, namely the fact that the client can be connected with the server side is indicated, sending an annotation acquisition request to the server side, wherein the request comprises an account number, a keyword and a communication window number. Because a certain comment may be generated at the terminal a, the user logs in at the terminal B, and it is better to acquire the latest comment from the server, so as to ensure the consistency of information of multiple terminals.
If the processing result of the server is not received within a certain preset time, the client automatically switches to obtain the local logic, namely, the annotation obtaining request is sent to the system of the client for processing.
2) And if the client is detected to be incapable of networking, sending an annotation acquisition request to the system of the client for processing. The client receives the annotation acquisition request, and the processing logic is basically consistent with the processing logic of the server for receiving and processing the annotation acquisition request, except that the acquired data is data stored in the local part of the client.
The logic for the server and the client to locally receive and process the annotation retrieval request is described herein, and is shown in fig. 5.
For the server, after receiving a comment acquisition request transmitted by the client, acquiring comment basic information corresponding to the account number from a database, and then putting the comment basic information into a comment basic information list for further screening; the annotation basic information comprises an account number, a communication window number, a communication record number, annotation content and annotation time.
1) Judging whether the communication window number in the annotation acquisition request is null:
if the window is empty, no screening communication window numbering operation is carried out;
if not, screening the communication window number to eliminate the annotation basic information which does not contain the communication window number in the annotation basic information list.
2) Judging whether the keyword text in the annotation acquisition request is empty:
if the comment is empty, the operation of screening and selecting the comment content is not carried out;
if not, the annotation content is screened to eliminate the annotation basic information of which the annotation content does not contain the keyword in the annotation basic information list.
3) And acquiring the corresponding communication window name according to the communication window number in the annotation basic information. The communication window may be a one-to-one chat window or a group chat window, and the name of the opposite person is obtained if the communication window is a single chat, or the name of the group is obtained if the communication window is a group communication.
4) And acquiring corresponding communication records according to the communication record numbers in the annotation basic information.
5) And generating annotation information according to the screened annotation basic information, the obtained communication window name and the communication record, and returning the annotation information to the client.
The client displays the received annotation information for the user to select, and can mainly display: the comment content, the comment communication window name and the communication record number correspond to the communication record.
In the method provided in the foregoing embodiment, if the communication record needs to be queried, the server side queries the communication record first to obtain the latest annotation information, but if the client side is not networked or the server side processes the annotation information overtime, the client side may also query the annotation information.
Referring to fig. 6, a schematic flow chart of another alternative communication record processing method according to the embodiment of the present invention is shown, including the following steps:
s601: responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
s602: acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
s603: responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a local client or a server; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number;
s604: responding to the selection operation of a user on one piece of annotation information, and acquiring a communication window number and a communication record number in the one piece of annotation information;
s605: and acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number.
In the above embodiment, the solution includes three parts, namely, a storage annotation logic and an acquisition annotation logic, and a corresponding communication record and context are acquired according to the annotation, where the third part is described herein.
In the above embodiment, the steps S601 to S603 are described with reference to the steps S101 to S103 shown in fig. 1, and are not described again here.
In the foregoing embodiment, as to steps S604 and S605, after displaying the annotation information, the user may select at least one of the annotations, and the client receives an operation of selecting a certain annotation information by the user, and obtains the communication window number and the communication record number in the annotation information.
The client directly judges whether all communication records which correspond to the communication window number and are within a preset range (can be manually set) from top to bottom of the communication record number exist in the locally stored communication records according to the communication window number and the communication record number. For example, if the communication window number a1122, the communication record number B1220, and the predetermined range 20 are determined, it is determined whether there is a communication record with the number from B1200 to B1240 in the communication window number a 1122.
1) If yes, directly jumping to a communication window page with the communication window number, and displaying the context communication record;
2) if not, checking whether the client can be networked;
if networking is available, sending a communication record acquisition request to a server, wherein the request comprises an account number, a communication window number, a communication record number and a preset range. And the server receives the communication record acquisition request, acquires all communication records which correspond to the communication window number under the account number and are within a preset range from top to bottom of the communication record number, and then returns the communication records to the client for display.
And if the network connection is impossible, returning information that the network connection is impossible to prompt the user.
The reason why the locally stored information is obtained first is that the client updates the communication information with the account number of the server in the recent period in real time in the running process, and the locally stored communication information in the recent period is consistent with the server.
And after obtaining the communication record and the context, the client jumps to the communication window page of the communication window number and displays the corresponding communication record and the context of the communication window number selected by clicking of the user.
In the method provided by the embodiment, the client acquires the communication record and the context instruction corresponding to the annotation triggered by the current user, and acquires and displays the communication record and the context content of the local or server according to the communication window number and the communication record number and the state of whether the client is connected to the network.
The method provided by the embodiment of the invention can quickly inquire the corresponding communication record by establishing the annotating mode for the communication record, thereby improving the working efficiency of personnel and making corresponding contribution to the office platform to seize the market through the characteristic function.
Referring to fig. 7, a schematic diagram of main modules of a communication record processing apparatus 700 according to an embodiment of the present invention is shown, including:
the adding module 701 is used for responding to an annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
a saving module 702, configured to obtain an account number of the user, a number of the current communication window, a number of the communication record, and annotation time, generate annotation basic information by combining the annotation content, and send the annotation basic information to the local client and the server for saving;
the query module 703 is configured to, in response to an annotation acquisition instruction triggered by a user, acquire and display annotation information corresponding to the account number from a client locally or a server; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
In the implementation apparatus of the present invention, the adding module 701 is configured to:
dividing each communication record in the current communication window into an independent area by using an area dividing line;
and responding to the click operation of the user on a position in the current communication window, determining an area where the click position is located, so as to obtain the communication record located in the area, and adding an annotation frame for the communication record.
In the device for implementing the present invention, the query module 703 is configured to:
responding to an annotation obtaining operation triggered by a user in a communication window, obtaining an account number of the user and a number of the communication window, and generating an annotation obtaining instruction by combining a keyword input by the user;
when the key word is empty and the communication window number is empty, acquiring all annotation information under the account number from the local client or the server; or
When the key words are not empty and the communication window numbers are empty, acquiring all annotation information which accords with the key words under the account number from a local client or a server; or
When the key word is empty and the communication window number is not empty, acquiring all annotation information of the account number in the communication window number from a client local or a server; or
And when the key word is not empty and the communication window number is not empty, acquiring all annotation information, which is in accordance with the key word and is of the account number in the communication window number, from a local client or a service place.
In the device for implementing the present invention, the query module 703 is configured to:
detecting whether the client is networked, if so, sending an annotation acquisition request corresponding to the annotation acquisition instruction to the server so as to receive and display annotation information returned by the server;
and if the comment information fed back by the server side is not received within the preset time or the client side is not networked, sending the comment acquisition request to the local part of the client side, and displaying the locally inquired comment information.
The device further includes a server query module 703, configured to:
the server receives the annotation acquisition request transmitted by the client, and acquires annotation basic information corresponding to the account number, the communication window number and the key word in the annotation acquisition request;
acquiring a communication window name and a communication record according to the communication window number and the communication record number in each annotation basic information;
and generating annotation information and returning the annotation information to the client based on the acquired annotation basic information, the communication window name and the communication record corresponding to each piece of annotation basic information.
The apparatus for implementing the present invention further includes a context query module 704 (not shown in the figure) configured to:
responding to the selection operation of a user on one piece of annotation information, and acquiring a communication window number and a communication record number in the one piece of annotation information;
and acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number.
In the device for implementing the present invention, the context query module 704 is configured to:
locally acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number from a client; or
And when the local query is not available at the client, generating a communication record acquisition request and transmitting the communication record acquisition request to the server based on the account number, the communication window number, the communication record number and the upper and lower preset ranges so as to receive and display the context communication record returned by the server.
In the apparatus for implementing the present invention, the context query module 704 is further configured to:
and detecting whether the client is networked, if so, transmitting the communication record acquisition request to the server, and otherwise, returning information incapable of being networked.
In addition, the detailed implementation of the device in the embodiment of the present invention has been described in detail in the above method, so that the repeated description is not repeated here.
FIG. 8 illustrates an exemplary system architecture 800 to which embodiments of the invention may be applied.
As shown in fig. 8, a system architecture 800 may include terminal devices 801, 802, 803, a network 804 and a server 805 (by way of example only). The network 804 serves to provide a medium for communication links between the terminal devices 801, 802, 803 and the server 805. Network 804 may include various types of connections, such as wire, wireless communication links, or fiber optic cables, to name a few.
A user may use the terminal devices 801, 802, 803 to interact with a server 805 over a network 804 to receive or send messages or the like. Various communication client applications may be installed on the terminal devices 801, 802, 803.
The terminal devices 801, 802, 803 may be various electronic devices having display screens and supporting web browsing, and the server 805 may be a server providing various services.
It should be noted that the method provided by the embodiment of the present invention is generally executed by the server 805, and accordingly, the apparatus is generally disposed in the server 805.
It should be understood that the number of terminal devices, networks, and servers in fig. 8 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.
Referring now to FIG. 9, shown is a block diagram of a computer system 900 suitable for use with a terminal device implementing an embodiment of the present invention. The terminal device shown in fig. 9 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 9, the computer system 900 includes a Central Processing Unit (CPU)901 that can perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)902 or a program loaded from a storage section 908 into a Random Access Memory (RAM) 903. In the RAM 903, various programs and data necessary for the operation of the system 900 are also stored. The CPU 901, ROM 902, and RAM 903 are connected to each other via a bus 904. An input/output (I/O) interface 905 is also connected to bus 904.
The following components are connected to the I/O interface 905: an input portion 906 including a keyboard, a mouse, and the like; an output section 907 including components such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage portion 908 including a hard disk and the like; and a communication section 909 including a network interface card such as a LAN card, a modem, or the like. The communication section 909 performs communication processing via a network such as the internet. The drive 910 is also connected to the I/O interface 905 as necessary. A removable medium 911 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 910 as necessary, so that a computer program read out therefrom is mounted into the storage section 908 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication section 909, and/or installed from the removable medium 911. The above-described functions defined in the system of the present invention are executed when the computer program is executed by a Central Processing Unit (CPU) 901.
It should be noted that the computer readable medium shown in the present invention can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present invention, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The modules described in the embodiments of the present invention may be implemented by software or hardware. The described modules may also be provided in a processor, which may be described as: a processor comprises an adding module, a saving module and a query module. Where the names of these modules do not in some cases constitute a limitation on the module itself, for example, a save module may also be described as a "save annotation module".
As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be separate and not incorporated into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to comprise:
responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a local client or a server; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
According to the technical scheme of the embodiment of the invention, the corresponding communication records and the context can be quickly inquired by establishing the annotating mode for the communication records, so that the working efficiency of personnel is improved, and corresponding contribution is made to the office platform to seize the market through the characteristic function.
The above-described embodiments should not be construed as limiting the scope of the invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions can occur, depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (11)
1. A communication record processing method is characterized by comprising the following steps:
responding to the annotation adding operation of a user on a communication record in a current communication window, adding an annotation frame for the communication record, and receiving annotation content input by the user in the annotation frame;
acquiring an account number of a user, the number of the current communication window, the number of the communication record and annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to a local client and a server for storage;
responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a local client or a server; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
2. The method of claim 1, wherein adding an annotation frame to a communication record in the current communication window in response to a user operation of adding an annotation to the communication record comprises:
dividing each communication record in the current communication window into an independent area by using an area dividing line;
and responding to the click operation of the user on a position in the current communication window, determining an area where the click position is located, so as to obtain the communication record located in the area, and adding an annotation frame for the communication record.
3. The method according to claim 1, wherein the obtaining and displaying of the annotation information corresponding to the account number from a client local or a server in response to an annotation obtaining instruction triggered by a user comprises:
responding to an annotation obtaining operation triggered by a user in a communication window, obtaining an account number of the user and a number of the communication window, and generating an annotation obtaining instruction by combining a keyword input by the user;
when the key word is empty and the communication window number is empty, acquiring all annotation information under the account number from the local client or the server; or
When the key words are not empty and the communication window numbers are empty, acquiring all annotation information which accords with the key words under the account number from a local client or a server; or
When the key word is empty and the communication window number is not empty, acquiring all annotation information of the account number in the communication window number from a client local or a server; or
And when the key word is not empty and the communication window number is not empty, acquiring all annotation information, which is in accordance with the key word and is of the account number in the communication window number, from a local client or a service place.
4. The method according to claim 3, wherein the obtaining and displaying the annotation information corresponding to the account number from the client side or the server side comprises:
detecting whether the client is networked, if so, sending an annotation acquisition request corresponding to the annotation acquisition instruction to the server so as to receive and display annotation information returned by the server;
and if the comment information fed back by the server side is not received within the preset time or the client side is not networked, sending the comment acquisition request to the local part of the client side, and displaying the locally inquired comment information.
5. The method of claim 4, further comprising:
the server receives the annotation acquisition request transmitted by the client, and acquires annotation basic information corresponding to the account number, the communication window number and the key word in the annotation acquisition request;
acquiring a communication window name and a communication record according to the communication window number and the communication record number in each annotation basic information;
and generating annotation information and returning the annotation information to the client based on the acquired annotation basic information, the communication window name and the communication record corresponding to each piece of annotation basic information.
6. The method according to claim 1, wherein after the obtaining and displaying of the annotation information corresponding to the account number from the client side or the server side, the method further comprises:
responding to the selection operation of a user on one piece of annotation information, and acquiring a communication window number and a communication record number in the one piece of annotation information;
and acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number.
7. The method according to claim 6, wherein the obtaining and displaying the contextual communication record corresponding to the account number and the communication window number and within a preset range from top to bottom of the communication record number comprises:
locally acquiring and displaying a context communication record which corresponds to the account number and the communication window number and is within a preset range from top to bottom of the communication record number from a client; or
And when the local query is not available at the client, generating a communication record acquisition request and transmitting the communication record acquisition request to the server based on the account number, the communication window number, the communication record number and the upper and lower preset ranges so as to receive and display the context communication record returned by the server.
8. The method according to claim 7, wherein the generating a communication record acquisition request and transmitting the communication record acquisition request to a server based on the account number, the communication window number, the communication record number, and the upper and lower preset ranges further comprises:
and detecting whether the client is networked, if so, transmitting the communication record acquisition request to the server, and otherwise, returning information incapable of being networked.
9. A communication record processing apparatus, comprising:
the adding module is used for responding to the annotating adding operation of a user on a communication record in the current communication window, adding an annotating frame for the communication record and receiving the annotating content input by the user in the annotating frame;
the storage module is used for acquiring the account number of the user, the number of the current communication window, the number of the communication record and the annotation time, generating annotation basic information by combining the annotation content, and sending the annotation basic information to the local client side and the server side for storage;
the query module is used for responding to an annotation acquisition instruction triggered by a user, acquiring and displaying annotation information corresponding to the account number from a client side locally or a server side; the annotation information comprises annotation basic information, a communication window name and a communication record corresponding to the communication record number.
10. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-8.
11. A computer-readable medium, on which a computer program is stored, which, when being executed by a processor, carries out the method according to any one of claims 1-8.
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