CN113674111A - Resource management method and device - Google Patents
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Abstract
The embodiment of the application discloses a resource management method and a device, wherein the method comprises the following steps: acquiring a target authority of a target employment consultant to access a project public client pool, wherein the project public client pool comprises a plurality of first clients, and the first clients are clients without employment consultant service or clients with overdue employment consultant service; acquiring a first expansion client set from a project public client pool based on the target authority; determining a second expanded client set from the first expanded client set according to the screening conditions of the target employment advisor; a target expansion client of the target employment advisor is selected from the second set of expansion clients. According to the method and the system, the expandable clients are selected from the project public client pool according to the selection of the employment consultant, so that the utilization rate of client resources can be improved, and the improvement of house transaction probability is facilitated.
Description
Technical Field
The present application relates to the field of client management technologies, and in particular, to a resource management method and apparatus.
Background
At present, the real estate industry shifts to a downlink channel, and customer resources are increasingly precious. The current customer-seeking mode is mainly carried out by modes of advertising marketing, activity propaganda and the like. This method requires a lot of manpower and material resources, and the cost is very high. However, the existing real estate sales mode is disordered for salesmen and resource management, and sometimes, a phenomenon that customers who do not have salesmen service or the salesmen service is overdue exists in the customers who are obtained through a customer service tool, so that the customers do not have the salesmen service, and thus the customers are lost.
Disclosure of Invention
The embodiment of the application provides a resource management method and device, which can improve the utilization rate of customer resources and are beneficial to improving the house transaction probability.
In a first aspect, an embodiment of the present application provides a resource management method, where the method includes:
acquiring a target authority of a target employment consultant to access a project public client pool, wherein the project public client pool comprises a plurality of first clients, and the first clients are clients without employment consultant service or clients whose employment consultant service is overdue;
based on the target permission, acquiring a first expansion client set from the project public client pool, wherein the first expansion client set comprises at least one first client;
determining a second expansion client set from the first expansion client set according to the screening condition of the target employment advisor;
selecting a target expanded client of the target employment advisor from the second set of expanded clients.
In a second aspect, an embodiment of the present application provides a resource management apparatus, which includes a processing unit and a transceiving unit, wherein,
the system comprises an acquisition unit, a storage unit and a processing unit, wherein the acquisition unit is used for acquiring the target authority of a target employment advisor to access a project public pool, the project public pool comprises a plurality of first clients, and the first clients are clients without employment advisor service or clients whose employment advisor service is overdue;
the obtaining unit is further configured to obtain a first expanded client set from the project public client pool based on the target permission, where the first expanded client set includes at least one first client;
a determining unit, configured to determine a second expanded client set from the first expanded client set according to the filtering condition of the target marketing advisor;
a selecting unit, configured to select a target expanded client of the target employment advisor from the second expanded client set.
In a third aspect, an embodiment of the present application provides an electronic device, which includes a processor, a memory, a communication interface, and one or more programs, which are stored in the memory and configured to be executed by the processor, and which include instructions for performing some or all of the steps described in the method of the first aspect.
In a fourth aspect, the present application provides a computer-readable storage medium storing a computer program for electronic data exchange, wherein the computer program causes a computer to perform some or all of the steps described in the method of the first aspect.
In a fifth aspect, the present application provides a computer program product, where the computer program product includes a non-transitory computer-readable storage medium storing a computer program, where the computer program is operable to cause a computer to perform some or all of the steps described in the method according to the first aspect of the present application. The computer program product may be a software installation package.
According to the embodiment of the application, the target authority of a target employment consultant for accessing the project public client pool is obtained, the project public client pool comprises a plurality of first clients, and the first clients are clients without employment consultant service or clients with overdue employment consultant service; acquiring a first expansion client set from a project public client pool based on the target authority; determining a second expanded client set from the first expanded client set according to the screening conditions of the target employment advisor; a target expansion client of the target employment advisor is selected from the second set of expansion clients. According to the method and the system, the expandable clients are selected from the project public client pool according to the selection of the employment consultant, so that the utilization rate of client resources can be improved, and the improvement of house transaction probability is facilitated.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.
Fig. 1 is a schematic view of a scenario of a resource management system according to an embodiment of the present application;
fig. 2a is a schematic flowchart of a resource management method according to an embodiment of the present application;
FIG. 2b is a system architecture diagram according to an embodiment of the present application;
FIG. 3 is a schematic flow chart of determining a second expanded client set according to an embodiment of the present application;
fig. 4 is a block diagram illustrating functional units of a resource management device according to an embodiment of the present disclosure;
fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
In order to better understand the technical solutions of the present application, the following description is given for clarity and completeness in conjunction with the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only some embodiments of the present application, but not all embodiments. All other embodiments obtained by a person skilled in the art without making any inventive step on the basis of the description of the embodiments of the present application belong to the protection scope of the present application.
The terms "first," "second," and the like in the description and claims of the present application and in the above-described drawings are used for distinguishing between different objects and not for describing a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, software, product, or apparatus that comprises a list of steps or elements is not limited to those listed but may include other steps or elements not listed or inherent to such process, method, product, or apparatus.
Reference herein to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
Referring to fig. 1, fig. 1 is a schematic view of a scenario of a resource management system according to an embodiment of the present application, where the architecture includes a first terminal device 10 and a server 20. Optionally, one or more second terminal devices 30 may also be included. For simplicity of description, only one second terminal device 30 is shown in fig. 1.
The first terminal device 10 may also be referred to as a User Equipment (UE). It may be deployed on land, including indoors or outdoors, hand-held, worn, or vehicle-mounted; can also be deployed on the water surface (such as a ship and the like); and may also be deployed in the air (e.g., airplanes, balloons, satellites, etc.). It may also be referred to as a user terminal, terminal device, access terminal device, in-vehicle terminal, UE unit, UE station, mobile station, remote terminal device, mobile device, UE terminal device, mobile terminal, wireless communication device, UE agent, or UE device, etc. The terminals may be fixed or mobile, etc. The specific form of the mobile phone can be a mobile phone (mobile phone), a tablet computer (Pad), a computer with a wireless transceiving function, a vehicle-mounted terminal device, a wireless terminal in a smart home (smart home), a wearable terminal device and the like. In the embodiment of the application, the server 20 screens out expandable clients meeting the requirements of the business counselor from a stored project public client pool according to the authority and the screening condition of the business counselor, and then sends the expandable clients to the first terminal equipment 10 to be displayed to the business counselor so as to provide the business counselor with developing client resources. For simplicity of description, the embodiment of the present application only shows one first terminal device 10 and one second terminal device 30, and in a practical scenario, there may be a plurality of presence consultants, and thus there may be one or more first terminal devices 10; there may be a plurality of clients, and therefore the number of the second terminal devices 30 may also be one or more, which is not limited in this embodiment of the present application.
The server 20 may be a background server, a business server, a cloud server, and the like, and may be used to provide various business services for users. For example, in the present application, a service of a targeted extension client or the like may be provided to a live advisor.
Referring to fig. 2a, fig. 2a is a schematic flowchart illustrating a resource management method according to an embodiment of the present disclosure. As shown in fig. 2a, the method comprises the following steps.
S210, acquiring a target authority of a target employment advisor to access a project public pool, wherein the project public pool comprises a plurality of first clients, and the first clients are clients without employment advisor service or clients whose employment advisor service is overdue.
The employment consultant is the staff of the real estate enterprise, and is a comprehensive talent which guides a client to buy the real estate through the on-site service at a building selling place, promotes the sales of the building and provides the client with the specialized and consultant service of investment and employment.
In practical applications, real estate enterprises may partition floor information according to project projects, where a project may include multiple projects, and each project may include multiple floors. The system can build a project public passenger pool containing a plurality of project projects by taking the project projects as units. Illustratively, the system may also build project public customer pools in units of regional locations, organizational structures of cities, and the like. The project public pool comprises clients without the employment advisor service or clients whose employment advisor service is overdue, which are divided according to projects. The employment consultant can select the expandable clients from the project public client pool according to the requirements of the clients and the requirements of the clients, so that the utilization rate of client resources is maximized, and the house transaction rate is further improved.
In the embodiment of the application, the manager can open the authority of the project public passenger pool for the corresponding project in the server, and if the authority of the project public passenger pool is not opened for a certain project, the employment consultant may not be able to see the floor information and the client information under the project on the display interface.
The manager can also add, delete, modify and query the customer data corresponding to the customer information stored in the database. The customer information of the target customer is reported to the database by the terminal of the setting consultant, and the setting consultant can report the customer information, such as the name, contact information, intention floor, house purchasing demand, position information, service setting consultant and the like of the customer to the database in the WeChat applet based on the WeChat applet developed by the real estate enterprise, so as to recommend a plurality of floors to the customer through the background server, or recommend one floor to a plurality of customers. Therefore, when the business consultant has not contacted or contacted the client within a preset time, or the business consultant who serves the client is out of work and can not continue to serve the client, the client can be changed into the first client and put into the corresponding project public client pool to allow other business consultants to serve.
Further, different live consultants may have different levels of authority, and depending on the level of authority of the live consultant, floor information and customer information under the project may be displayed to the live consultant, accessible at the level of authority of the live consultant. Wherein the permission level can be determined according to the performance of the business consultant, the working age, the times of expanding clients and other information. By obtaining a user account for the presence advisor to access the project public pool, the level of authority of the presence advisor can be determined.
Specifically, as shown in the system architecture of fig. 2b, the employment advisor can browse through a presentation layer such as H5 page or applet, at this time, the system will call the configuration information service to determine whether to open the project public pool, if the system configures the project public pool for opening a project, a client list without the employment advisor service will appear in the project public pool, in order to improve the user experience, the client list will be temporarily stored in the cache to speed up the display of the list, the advisor will call the advisor service to obtain advisor information when entering the applet, the project public pool list will query the client service and the floor service to obtain related client and project floor information, the advisor can perform the emergency operation in the project public pool, the emergency operation will go through the message middleware, which can perform asynchronous and decoupling functions, the emergency operation record will generate a record in the relational database, the big data service center also records the advisor's characteristics, dynamics, performance, etc. The whole process can control the authority and record the related action log.
S220, acquiring a first expansion client set from the project public client pool based on the target permission, wherein the first expansion client set comprises at least one first client.
After the target authority of the target employment consultant is obtained, the server can obtain a first client under the target authority from the project public client pool, all the floor information of project projects under the project public client pool which can be accessed or viewed by the target employment consultant and a client list without the service of the employment consultant are sent to the first terminal equipment, and the first terminal equipment displays the client list on a page for the target employment consultant to view.
S230, determining a second expanded client set from the first expanded client set according to the screening condition of the target employment advisor.
In the present application, the targeted job-placement advisor may enter its screening criteria while the first customer is presented on the page in the form of a list of customers. The server searches the first client meeting the screening condition from the first client set according to the input screening condition, thereby obtaining a second client set.
Optionally, the screening conditions include at least one of: target client position, target client source, target client room purchasing desire and target client room purchasing requirement.
The target client location may be the current location of the target client, or may be a location that is input by the target client and is convenient for the target client to go out and see a room, such as a company, a home, etc., and the presence advisor can screen out clients within the service range of the target presence advisor through the target client location, so as to recommend a suitable floor for the target client. The target client source can be the project which the client belongs to in the project public service pool, the business consultant can know the intention floor of the client according to the target client source, thereby being capable of screening out the target client of which the intention floor is in the service range of the target business consultant, efficiently recommending the floor for the target client and providing various house-purchasing related services. The target client room purchasing intention is the intensity of the current room purchasing of the client. The target client room-purchasing requirement is the requirement of the client on the room, such as the area, the orientation, the floor and the like, and the business consultant can accurately recommend the hand-in-the-house type to the client by screening the target client room-purchasing requirement, so that the room-purchasing efficiency and the room-purchasing satisfaction of the client are improved.
Optionally, as shown in fig. 3, the determining a second expanded client set from the first expanded client set according to the filtering condition of the target marketing advisor specifically includes the following steps:
s310, acquiring historical information of the target employment consultant for accessing the project public customer pool;
in practice, each of the people consultants recommends the source of the room to the client, so that the screening criteria of the target people consultants can be based on the requirements of the target people consultants to preferentially select the client meeting the requirements of the target people consultants.
The historical information comprises the times of selecting the target expansion client by the target marketing advisor and the historical screening condition corresponding to each selection.
S320, respectively determining the position of the target client, the source of the target client, the room purchasing willingness of the target client and the priority sequence of the room purchasing requirements of the target client based on the historical information.
In the present application, the filtering conditions of the target expansion client selected by the target business counselor in the project public client pool before can be counted, and the position of the target client, the source of the target client, the desire to purchase the room of the target client and the selection times of the room purchasing requirement of the target client can be respectively counted. And then determining the priority sequence of the position of the target client, the source of the target client, the room purchasing willingness of the target client and the room purchasing requirement of the target client respectively according to the descending order of each condition selection frequency in the historical screening conditions.
Optionally, the determining, based on the historical information, the location of the target client, the source of the target client, the willingness of the target client to purchase rooms, and the priority order of the demand of the target client to purchase rooms respectively includes: counting the position of the target client, the source of the target client, the willingness of the target client to purchase a house and the selection times of the house purchasing requirement of the target client based on the times of selecting the expanded clients and the historical screening condition corresponding to each selection; determining a first ranking order based on the target customer location, the target customer source, the target customer desire to purchase a room, and the number of selections of the target customer purchase demand; acquiring first information of a second client, wherein the second client is an extended client selected by the target employment advisor from the project public client pool within a preset time; and adjusting the first arrangement order based on the first information of the second client to obtain the priority order.
Specifically, the number of times that the target business consultant selects the target client location, the target client source, the target client room-buying desire and the target client room-buying demand to screen the client is counted according to the acquired historical screening information. And then determining the arrangement sequence of the position of the target client, the source of the target client, the room purchasing desire of the target client and the room purchasing requirement of the target client, namely a first arrangement sequence according to the selection times. Wherein the first information is used to indicate the room-buying efficiency of the first client, such as whether the first client successfully purchases a room, the time that the first client successfully purchases a room by the targeted live advisor, the rating of the targeted live advisor by the first client, etc. Further, the first ranking order is adjusted according to the first information, specifically, the filtering conditions corresponding to the first client whose house-buying efficiency meets the preset efficiency are counted, and the weights of the filtering conditions are increased, so that the priority order of the filtering conditions can better serve the requirements of the target business consultant. For example, assuming that the house-buying efficiency of client a is the highest, the filtering condition when the consulting agent selects client a as the target expansion client is the target client source and the target client location, a preset value is added to the statistical frequency of the target client source and the target client location, and the preset value may be 0.1, 0.2, 0.5, 1, and the like.
S330, scoring each first customer in the first expanded customer set based on the priority order to obtain at least one score.
And the server scores the first clients in the first expanded client set according to the screening conditions of the target employment consultant and the priority sequence of the screening conditions. Clients meeting the screening criteria of the targeted posing advisor can be determined based on the first client's score.
Optionally, the scoring each first customer in the first expanded customer set based on the priority order to obtain at least one score includes: acquiring second information of each first client in the first expanded client set, wherein the second information comprises at least one of the following client position, client source, client room purchasing willingness and client room purchasing requirement; respectively calculating the target matching degree of the second information of each first client and the screening condition according to the priority level; and determining the score corresponding to the target matching degree according to the mapping relation between the matching degree and the score.
Specifically, the client information of the first client in the first expanded client set reported to the data stream is obtained, the second information of the first client is extracted from the client information, and then the screening condition of the target employment advisor is matched with the second information of the first client. The higher the matching degree of the screening condition and the second information of the first client is, the higher the score of the first client is, and the higher the priority of the matched screening condition is, the higher the score is.
Optionally, the calculating the target matching degree between the second information of each first client and the screening condition according to the priority level includes: calculating the type consistency of the second information of each first client and the screening condition according to the priority level, wherein the type consistency comprises the quantity consistency of the second information and the screening condition and the type consistency of the second information and the screening condition; calculating the target similarity of the second information of each first client and the screening condition according to the priority level; determining an item priority for each of said first customers; and calculating the target matching degree of the second information of each first client and the screening condition according to the project priority, the type consistency and the target similarity.
Wherein the type consistency can be expressed as: type identity ═ r species identity + (1-r) number identity. The r is a threshold value used for adjusting the importance degree of the quantity and the type, and the r is a positive number. When the second information of the first client is the same as the sort of the filtering condition, the r is taken as 1, otherwise, the r is taken as 0.
Specifically, the calculation formula of the target matching degree may be represented as: target matching degree ═ type identity + β × -target similarity + γ × -item priority. The alpha, the beta and the gamma are weight coefficients of the target matching degree, the alpha, the beta and the gamma are positive numbers, and the sum of the alpha, the beta and the gamma is 1. Illustratively, under unknown scenarios, three weighting coefficients are typically set a priori to 1/3. The actual effect may be influenced by the project public customer pool and different for the user population, and the three weight coefficients may be adjusted according to the actual scene, for example, for the scene of the house source with each project, special attention may be paid, and a larger beta setting may be used to discover more intended house customers; the project priority will be more favored for scenarios where the lead is some floors, and thus gamma can be set larger.
S340, selecting a target score meeting preset requirements from the at least one score, and acquiring a first client corresponding to the target score to obtain the second expanded client set.
After the score of each first customer is obtained, the first customers can be ranked according to the scores. And adding the first clients corresponding to the scores larger than the preset score to the second expanded client set, so that the first clients in the second expanded client set are all clients meeting the requirements of the target employment advisor.
For example, the server may obtain a preset score of the first client, where the preset score may be an empirical value, which may be pre-stored in the server, and the server may determine a deviation between the calculated score and the preset score to obtain a target deviation, and the specific formula is as follows:
calculated score-preset score for deviation from target ═ preset score
Finally, the server can determine the score corresponding to the first client according to the preset mapping relation between the deviation degree and the score, so that the first client can be scored by utilizing the deviation degree and the aggregation degree of the data set, and the first client can be accurately scored.
Optionally, the method further includes: counting the times and the number of the target expansion clients selected by the target employment consultant; and acquiring first information and second information of the target expansion client.
In the application, in order to more intuitively analyze the effect brought by the project public client pool, the actions of the opposite business consultant extension clients can be reported with relevant data of buried points, such as the screening times, the screening conditions, the number of selected target extension clients and the number of people. After the business consultant creates a customer, data statistics of business consultant performance and customer information are performed, and a request is made to the server to obtain a data statistics index brought by the business consultant creating a customer.
S240, selecting the target expansion client of the target employment consultant from the second expansion client set.
Wherein, after obtaining the second customer set, the first customer in the second customer set is displayed in a display layer such as H5 page or small program according to the order of the grading size, and then the target business customer can select one or more target expansion customers.
The resource management method comprises the steps of obtaining a target authority of a target employment advisor to access a project public client pool, wherein the project public client pool comprises a plurality of first clients, and the first clients are clients without employment advisory service or clients with overdue employment advisory service; acquiring a first expansion client set from a project public client pool based on the target authority; determining a second expanded client set from the first expanded client set according to the screening conditions of the target employment advisor; a target expansion client of the target employment advisor is selected from the second set of expansion clients. According to the method and the system, the expandable clients are selected from the project public client pool according to the selection of the employment consultant, so that the utilization rate of client resources can be improved, and the improvement of house transaction probability is facilitated.
The above description has introduced the solution of the embodiment of the present application mainly from the perspective of the method-side implementation process. It is understood that the network device comprises corresponding hardware structures and/or software modules for performing the respective functions in order to realize the above functions. Those of skill in the art will readily appreciate that the present application is capable of hardware or a combination of hardware and computer software implementing the various illustrative elements and algorithm steps described in connection with the embodiments provided herein. Whether a function is performed as hardware or computer software drives hardware depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
Referring to fig. 4, fig. 4 is a block diagram illustrating functional units of an apparatus 400 for resource management according to an embodiment of the present application, where the apparatus 400 is applied to an electronic device, and the apparatus 400 includes: an acquisition unit 410, a determination unit 420, and a selection unit 430, wherein,
the acquiring unit 410 is configured to acquire a target authority of a target live advisor to access a project public pool, where the project public pool includes a plurality of first clients, and the first clients are clients without live advisor service or clients whose live advisor service is overdue;
the obtaining unit 410 is further configured to obtain a first extended client set from the project public client pool based on the target authority, where the first extended client set includes at least one first client;
the determining unit 420 is configured to determine a second expanded client set from the first expanded client set according to the filtering condition of the target marketing advisor;
the selecting unit 430 is configured to select a target expanded client of the target employment advisor from the second expanded client set.
Optionally, the screening conditions include at least one of: target client position, target client source, target client room purchasing willingness and target client room purchasing requirement;
in determining a second expanded client set from the first expanded client set according to the filtering condition of the targeted employment advisor, the determining unit 420 is specifically configured to: acquiring historical information of the target employment consultant for accessing the project public customer pool; respectively determining the position of the target client, the source of the target client, the room purchasing willingness of the target client and the priority sequence of the room purchasing requirements of the target client based on the historical information; scoring each first customer in the first expanded customer set based on the priority order to obtain at least one score; and selecting a target score meeting preset requirements from the at least one score, and acquiring a first client corresponding to the target score to obtain the second expanded client set.
Optionally, the historical information includes the number of times that the target marketing advisor selects the target expansion client and a historical screening condition corresponding to each selection;
in terms of determining the priority order of the location of the target client, the source of the target client, the willingness of the target client to purchase rooms, and the request of the target client to purchase rooms based on the history information, the determining unit 420 is specifically configured to:
counting the position of the target client, the source of the target client, the willingness of the target client to purchase a house and the selection times of the house purchasing requirement of the target client based on the times of selecting the expanded clients and the historical screening condition corresponding to each selection; determining a first ranking order based on the target customer location, the target customer source, the target customer desire to purchase a room, and the number of selections of the target customer purchase demand; acquiring first information of a second client, wherein the second client is an extended client selected by the target employment advisor from the project public client pool within a preset time; and adjusting the first arrangement order based on the first information of the second client to obtain the priority order.
Optionally, when scoring each first customer in the first expanded customer set based on the priority order to obtain at least one score, the determining unit 420 is specifically configured to:
acquiring second information of each first client in the first expanded client set, wherein the second information comprises at least one of the following client position, client source, client room purchasing willingness and client room purchasing requirement; respectively calculating the target matching degree of the second information of each first client and the screening condition according to the priority level; and determining the score corresponding to the target matching degree according to the mapping relation between the matching degree and the score.
Optionally, in terms of respectively calculating the target matching degree between the second information of each first client and the screening condition according to the priority level, the determining unit 420 is specifically configured to:
calculating the type consistency of the second information of each first client and the screening condition according to the priority level, wherein the type consistency comprises the quantity consistency of the second information and the screening condition and the type consistency of the second information and the screening condition; calculating the target similarity of the second information of each first client and the screening condition according to the priority level; determining an item priority for each of said first customers; and calculating the target matching degree of the second information of each first client and the screening condition according to the project priority, the type consistency and the target similarity.
Optionally, the apparatus 400 further comprises a statistics unit 440, wherein,
the counting unit 440 is configured to count the number of times and the number of people of the target expansion client selected by the target marketing advisor;
the obtaining unit 410 is further configured to obtain first information and second information of the target expansion client.
It should be appreciated that the apparatus 400 herein is embodied in the form of a functional unit. The term "unit" herein may refer to an Application Specific Integrated Circuit (ASIC), an electronic circuit, a processor (e.g., a shared, dedicated, or group processor) and memory that execute one or more software or firmware programs, a combinational logic circuit, and/or other suitable components that support the described functionality. In an optional example, it may be understood by those skilled in the art that the apparatus 400 may be embodied as an electronic device in the foregoing embodiment, and the apparatus 400 may be configured to perform each process and/or step corresponding to the electronic device in the foregoing method embodiment, and in order to avoid repetition, details are not described here again.
The apparatus 400 of each of the above schemes has functions of implementing corresponding steps executed by the electronic device in the above method; the functions can be realized by hardware, and the functions can also be realized by executing corresponding software by hardware. The hardware or software comprises one or more modules corresponding to the functions; for example, the obtaining unit 410 may be replaced by a processor, and perform the transceiving operation and the related processing operation in each method embodiment, respectively.
In an embodiment of the present application, the apparatus 400 may also be a chip or a system of chips, such as: system on chip (SoC). Correspondingly, the transceiver unit may be a transceiver circuit of the chip, and is not limited herein.
Referring to fig. 5, fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure, where the electronic device includes: one or more processors, one or more memories, one or more communication interfaces, and one or more programs; the one or more programs are stored in the memory and configured to be executed by the one or more processors.
The program includes instructions for performing the steps of:
acquiring a target authority of a target employment consultant to access a project public client pool, wherein the project public client pool comprises a plurality of first clients, and the first clients are clients without employment consultant service or clients whose employment consultant service is overdue;
based on the target permission, acquiring a first expansion client set from the project public client pool, wherein the first expansion client set comprises at least one first client;
determining a second expansion client set from the first expansion client set according to the screening condition of the target employment advisor;
selecting a target expanded client of the target employment advisor from the second set of expanded clients.
All relevant contents of each scene related to the method embodiment may be referred to the functional description of the corresponding functional module, and are not described herein again.
It will be appreciated that the memory described above may include both read-only memory and random access memory, and provides instructions and data to the processor. The portion of memory may also include non-volatile random access memory. For example, the memory may also store device type information.
In the embodiment of the present application, the processor of the above apparatus may be a Central Processing Unit (CPU), and the processor may also be other general processors, Digital Signal Processors (DSP), Application Specific Integrated Circuits (ASIC), Field Programmable Gate Arrays (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, and the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
It is to be understood that reference to "at least one" in the embodiments of the present application means one or more, and "a plurality" means two or more. "and/or" describes the association relationship of the associated objects, meaning that there may be three relationships, e.g., a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone, wherein A and B can be singular or plural. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship. "at least one of the following" or similar expressions refer to any combination of these items, including any combination of the singular or plural items. For example, at least one (one) of a, b, or c, may represent: a, b, c, a-b, a-c, b-c, or a-b-c, wherein a, b, c may be single or multiple.
And, unless stated to the contrary, the embodiments of the present application refer to the ordinal numbers "first", "second", etc., for distinguishing a plurality of objects, and do not limit the sequence, timing, priority, or importance of the plurality of objects. For example, the first information and the second information are different information only for distinguishing them from each other, and do not indicate a difference in the contents, priority, transmission order, importance, or the like of the two kinds of information.
In implementation, the steps of the above method may be performed by integrated logic circuits of hardware in a processor or instructions in the form of software. The steps of a method disclosed in connection with the embodiments of the present application may be directly implemented by a hardware processor, or may be implemented by a combination of hardware and software elements in a processor. The software elements may be located in ram, flash, rom, prom, or eprom, registers, among other storage media that are well known in the art. The storage medium is located in a memory, and a processor executes instructions in the memory, in combination with hardware thereof, to perform the steps of the above-described method. To avoid repetition, it is not described in detail here.
Embodiments of the present application also provide a computer storage medium, wherein the computer storage medium stores a computer program for electronic data exchange, and the computer program enables a computer to execute part or all of the steps of any one of the methods as described in the above method embodiments.
Embodiments of the present application also provide a computer program product comprising a non-transitory computer readable storage medium storing a computer program operable to cause a computer to perform some or all of the steps of any of the methods as described in the above method embodiments. The computer program product may be a software installation package.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present application is not limited by the order of acts described, as some steps may occur in other orders or concurrently depending on the application. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required in this application.
In the foregoing embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus may be implemented in other manners. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the above-described division of the units is only one type of division of logical functions, and there may be other divisions when actually implementing, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not implemented. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be an electric or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiments of the present application.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit may be stored in a computer readable memory if it is implemented in the form of a software functional unit and sold or used as a stand-alone product. Based on such understanding, the technical solution of the present application may be substantially or partially contributed by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a memory and includes several instructions for causing a computer device (which may be a personal computer, a server, or a TRP, etc.) to execute all or part of the steps of the method of the embodiments of the present application. And the aforementioned memory comprises: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by associated hardware instructed by a program, which may be stored in a computer-readable memory, which may include: flash disk, ROM, RAM, magnetic or optical disk, and the like.
The foregoing detailed description of the embodiments of the present application has been presented to illustrate the principles and implementations of the present application, and the above description of the embodiments is only provided to help understand the method and the core concept of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.
Claims (10)
1. A method for resource management, the method comprising:
acquiring a target authority of a target employment consultant to access a project public client pool, wherein the project public client pool comprises a plurality of first clients, and the first clients are clients without employment consultant service or clients whose employment consultant service is overdue;
based on the target permission, acquiring a first expansion client set from the project public client pool, wherein the first expansion client set comprises at least one first client;
determining a second expansion client set from the first expansion client set according to the screening condition of the target employment advisor;
selecting a target expanded client of the target employment advisor from the second set of expanded clients.
2. The method of claim 1, wherein the screening conditions comprise at least one of: target client position, target client source, target client room purchasing willingness and target client room purchasing requirement;
the determining a second expanded client set from the first expanded client set according to the screening condition of the target employment advisor comprises:
acquiring historical information of the target employment consultant for accessing the project public customer pool;
respectively determining the position of the target client, the source of the target client, the room purchasing willingness of the target client and the priority sequence of the room purchasing requirements of the target client based on the historical information;
scoring each first customer in the first expanded customer set based on the priority order to obtain at least one score;
and selecting a target score meeting preset requirements from the at least one score, and acquiring a first client corresponding to the target score to obtain the second expanded client set.
3. The method of claim 2, wherein the historical information comprises a number of times that the targeted marketing advisor selected targeted extension clients and historical screening criteria for each selection;
the determining the priority order of the target client position, the target client source, the target client room purchasing desire and the target client room purchasing demand respectively based on the historical information comprises:
counting the position of the target client, the source of the target client, the willingness of the target client to purchase a house and the selection times of the house purchasing requirement of the target client based on the times of selecting the expanded clients and the historical screening condition corresponding to each selection;
determining a first ranking order based on the target customer location, the target customer source, the target customer desire to purchase a room, and the number of selections of the target customer purchase demand;
acquiring first information of a second client, wherein the second client is an extended client selected by the target employment advisor from the project public client pool within a preset time;
and adjusting the first arrangement order based on the first information of the second client to obtain the priority order.
4. The method of claim 2, wherein scoring each first customer in the first expanded customer set based on the priority order, resulting in at least one score, comprises:
acquiring second information of each first client in the first expanded client set, wherein the second information comprises at least one of the following client position, client source, client room purchasing willingness and client room purchasing requirement;
respectively calculating the target matching degree of the second information of each first client and the screening condition according to the priority level;
and determining the score corresponding to the target matching degree according to the mapping relation between the matching degree and the score.
5. The method according to claim 4, wherein said calculating the target matching degree of the second information of each first client with the filtering condition according to the priority ranking comprises:
calculating the type consistency of the second information of each first client and the screening condition according to the priority level, wherein the type consistency comprises the quantity consistency of the second information and the screening condition and the type consistency of the second information and the screening condition;
calculating the target similarity of the second information of each first client and the screening condition according to the priority level;
determining an item priority for each of said first customers;
and calculating the target matching degree of the second information of each first client and the screening condition according to the project priority, the type consistency and the target similarity.
6. The method of claim 1, further comprising:
counting the times and the number of the target expansion clients selected by the target employment consultant;
and acquiring first information and second information of the target expansion client.
7. An apparatus for resource management, the apparatus comprising:
the system comprises an acquisition unit, a storage unit and a processing unit, wherein the acquisition unit is used for acquiring the target authority of a target employment advisor to access a project public pool, the project public pool comprises a plurality of first clients, and the first clients are clients without employment advisor service or clients whose employment advisor service is overdue;
the obtaining unit is further configured to obtain a first expanded client set from the project public client pool based on the target permission, where the first expanded client set includes at least one first client;
a determining unit, configured to determine a second expanded client set from the first expanded client set according to the filtering condition of the target marketing advisor;
a selecting unit, configured to select a target expanded client of the target employment advisor from the second expanded client set.
8. The apparatus of claim 7, wherein the screening condition comprises at least one of: target client position, target client source, target client room purchasing willingness and target client room purchasing requirement;
in determining a second expanded client set from the first expanded client set according to the screening criteria of the targeted employment advisor, the determining unit is specifically configured to:
acquiring historical information of the target employment consultant for accessing the project public customer pool;
respectively determining the position of the target client, the source of the target client, the room purchasing willingness of the target client and the priority sequence of the room purchasing requirements of the target client based on the historical information;
scoring each first customer in the first expanded customer set based on the priority order to obtain at least one score;
and selecting a target score meeting preset requirements from the at least one score, and acquiring a first client corresponding to the target score to obtain the second expanded client set.
9. An electronic device, comprising a processor, a memory, and a communication interface, the memory storing one or more programs, and the one or more programs being executable by the processor, the one or more programs including instructions for performing the steps in the method of any of claims 1-7.
10. A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program for electronic data exchange, wherein the computer program causes a computer to perform the steps of the method according to any one of claims 1-7.
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