CN113672702A - Method, device and equipment for improving user profile information and storage medium - Google Patents
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Abstract
The invention discloses a method, a device, equipment and a storage medium for improving user profile information. The method comprises the following steps: acquiring internal archive information and at least one external system information of a target user; searching the unified social credit code of the target user from the internal archive information; if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information; according to the unified social credit code and the external system information corresponding to the unified social credit code, a strategy for perfecting the internal archive information is determined.
Description
Technical Field
The embodiment of the invention relates to the technical field of information management, in particular to a method, a device, equipment and a storage medium for perfecting user profile information.
Background
The user profile is used as important information for knowing users and marketing management, and is the basis for providing multiple high-quality services and accurate services for the users by the national power grid. At present, the customer files of the national power grid have the problems of untimely updating, partial information loss or non-standardization, key industrial and commercial information loss and the like, and particularly, the traditional file management service of the national power grid is mainly developed around the number of a user, unified social credit codes are brought into a file management system in 2018, but fields are not required to be filled, so that the loss of the unified social credit codes is serious. In addition, the existing user file data are isolated and single, and the multidimensional analysis of enterprise electricity utilization customers is not facilitated to support the accurate marketing and lean management of the national grid.
In view of the above, it is desirable to improve the user profile. However, at present, the user profile is perfected mainly by checking or complementing the user profile information through manual visit or telephone visit, and the method has the advantages of high labor cost, low accuracy and working efficiency, untimely update and poor user experience.
Disclosure of Invention
The embodiment of the invention provides a method, a device, equipment and a storage medium for improving user profile information, which are used for tracing a unified social credit code of a user, realizing accurate association between the user information and external system information by utilizing the unified social credit code, finally realizing multi-dimensional analysis on a target user, and supporting accurate service and lean management.
In a first aspect, an embodiment of the present invention provides a method for improving user profile information, including:
acquiring internal archive information and at least one external system information of a target user;
searching the unified social credit code of the target user from the internal archive information;
if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information;
and determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
In a second aspect, an embodiment of the present invention further provides a device for refining user profile information, where the device includes:
the acquisition module is used for acquiring internal archive information and at least one piece of external system information of a target user;
the searching module is used for searching the unified social credit code of the target user from the internal archive information;
the first determining module is used for determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information if the unified social credit code is not found in the internal archive information;
and the first perfecting module is used for determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
In a third aspect, an embodiment of the present invention further provides a computer device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, where the processor executes the computer program to implement the method for refining user profile information according to any one of the embodiments of the present invention.
In a fourth aspect, the embodiments of the present invention further provide a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the method for refining user profile information according to any one of the embodiments of the present invention.
The embodiment of the invention obtains the internal archive information and at least one external system information of a target user; searching the unified social credit code of the target user from the internal archive information; if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information; and determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code, tracing the unified social credit code of the user, realizing accurate association between the user information and the external system information by using the unified social credit code, and finally realizing multidimensional analysis on the target user and supporting accurate service and lean management. .
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings needed to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present invention and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained according to the drawings without inventive efforts.
Fig. 1 is a flowchart of a method for refining user profile information according to a first embodiment of the present invention;
fig. 2a is a flowchart of a method for refining user profile information according to a second embodiment of the present invention;
FIG. 2b is a flowchart of a method for determining a unified social credit code by querying credential information in external system information based on a user number of a target user in accordance with a second embodiment of the present invention;
FIG. 2c is a flowchart of another method for refining user profile information according to the second embodiment of the present invention
Fig. 3 is a schematic structural diagram of a device for refining user profile information according to a third embodiment of the present invention;
fig. 4 is a schematic structural diagram of a computer device in the fourth embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures. Meanwhile, in the description of the present invention, the terms "first", "second", and the like are used only for distinguishing the description, and are not to be construed as indicating or implying relative importance.
Example one
Fig. 1 is a flowchart of a method for improving user profile information according to an embodiment of the present invention, where the embodiment is applicable to a situation where an infrastructure service unit improves profile information according to a unified social credit code of an enterprise user, and is particularly applicable to a situation where a water, electricity, and gas heating energy supply unit improves user profile information according to a unified social credit code of an enterprise user to accurately serve the user; the method may be performed by a device for completing user profile information in the embodiment of the present invention, where the device may be implemented in a software and/or hardware manner, as shown in fig. 1, and the method specifically includes the following steps:
s110, obtaining internal archive information and at least one external system information of the target user.
The target users in the embodiment of the invention are mainly enterprise users. The internal profile information may be an electronic profile information of the target user stored in the service system of the energy supply company. Illustratively, the internal profile information may include: tax record table, account opening application information. The problems of old information, irregular information and missing information of internal file information of an energy supply company are common. The external system information may be information disclosed from other authoritative systems or platforms besides the energy supply company, and the external system may include a business system, a tax system, an administrative system or a judicial system, and may also be paper certificate information submitted by the target user.
For example, the manner of obtaining the internal profile information of the target user may be: and internal file information of the target user is acquired from the business system of the business hall of the energy supply company. The external system information of the target user can be acquired by inquiring registration information about the target user from an industrial and commercial system, inquiring tax payment information about the target user from a tax system, inquiring administrative information about the target user from an administrative system or inquiring judicial information about the target user from a judicial system.
S120, searching the unified social credit code of the target user from the internal profile information.
The unified social credit code is a code for identity recognition of a legal person and other organizations, and is expressed by eighteen Arabic numerals or capital English letters according to standard regulations. Along with the popularization and the promotion of the unified social credit code, the inquiry of other associated information of the target user by utilizing the unified social credit code of the target user becomes an important way. Therefore, the unified social credit code of the target user is preferably searched from the internal profile information.
For example, the unified social credit code of the target user is preferably searched from the tax information in the internal profile information, and if the tax information of the target user is not found in the internal profile information or the unified social credit code of the target user is not found in the tax information, the unified social credit code of the target user is searched from the application information. If the unified social credit code of the target user is found from the tax information or the application information in the internal profile information, S140 is executed. If the unified social credit code is not found from the tax information and the application information in the internal profile information, S130 is executed.
And S130, if the unified social credit code is not found in the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information.
Specifically, if the unified social credit code of the target user is not found from the internal profile information, the unified social credit code of the target user is further found from the external system.
Illustratively, the matching degree of first characteristic information of a target user contained in the internal profile information and second characteristic information in each piece of external system information is calculated, and if the matching degree of the second characteristic information is greater than a preset value, a unified social credit code of the target user is determined in the external system information according to the second characteristic information. The first feature information and the second feature information are the same type of feature information, for example, the first feature information may be a name and/or an address of a target user, and the second feature information may be a registration name and/or a registration address of the target user, where the registration name and the registration address may be understood as a name and an address used by the target user when registering in the business bureau.
And S140, determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
Specifically, after the unified social credit code of the target user is determined, the association information of the target user in the external system information is matched according to the unified social credit code, a strategy for perfecting the internal archive information is determined according to the unified social credit code and the external system information corresponding to the unified social credit code, and the association information of the target user is supplemented into the internal archive information according to the perfection strategy.
The related information may be tax records, operation conditions, liabilities, risk information, and the like of the target user. The method can help the energy supply unit to carry out multi-dimensional analysis on the memorability of the target user according to the associated information of the unified social credit code, and accurately adjust the service.
For example, the policy for refining the internal profile information may be: if the unified social credit code is inquired in the internal archive information of the target user, updating or supplementing the internal archive information of the target user according to the associated information of the target user matched based on the unified social credit code in the external system information; and if the unified social credit code of the target user is inquired in the external profile information of the target user, supplementing the internal profile information of the target user according to the associated information of the target user.
According to the technical scheme of the embodiment, internal archive information and at least one piece of external system information of a target user are acquired; searching the unified social credit code of the target user from the internal archive information; if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information; and determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code, tracing the unified social credit code of the user, realizing accurate association between the user information and the external system information by using the unified social credit code, and finally realizing multidimensional analysis on the target user and supporting accurate service and lean management.
Optionally, before obtaining the internal profile information of the target user, the method further includes:
acquiring user names of users in a user system;
classifying the user names based on a primary word stock and a secondary word stock, and determining the user types of the users;
determining a user corresponding to the type of the target user as the target user;
wherein, the first level word stock comprises: a first type of token for each user name; the secondary word bank comprises second type characteristic words determined after word segmentation is carried out on each user name.
In the embodiment of the invention, the users involved in the internal profile information can be collective users served by water, electricity and gas heating energy supply units, such as military users, enterprise users, utility units and self-users, and the self-users can comprise business halls of the energy supply units; the utility includes, but is not limited to: schools, government agencies, and hospitals. However, since the army users, the utility units, and the profile information from the users have confidential information or are not the subject of accurate service by the energy supply units. Therefore, enterprise users needing information improvement need to be screened out from all users as target users.
Specifically, the user type is determined according to the name of the user, and the enterprise type user is further determined as a target user.
For example, the manner of determining the user type according to the name of the user may be: and constructing a primary word bank according to the first type characteristic words of the user names of military users, enterprise users, public service units and self users. For example, a first type of characteristic word for military users may be "troop", "platoon", or "squad"; the first type of characteristic word for a utility may be "school", "hospital", "government" or "office"; the first type of token for an enterprise user may be "technology limited" or "shares limited". After each user name is classified based on the primary word stock, the problem of inaccurate classification may occur, so that the user names are segmented again to obtain the secondary word stock formed by the second type of characteristic words. For example, if the user name is "a certain property office", the user name is classified by using the first type of feature word "office", the user is classified as a utility, and actually the user type belongs to an enterprise user, so that the user name "a certain property office" is segmented to obtain "property" and "office", and the user is classified as an enterprise user based on the second type of feature word "property".
Optionally, the method further includes: if the unified social credit code is not determined according to the matching degree of the internal archive information and the external system information, determining the similarity between the user characteristic information and the registration information of each user; the user characteristic information includes: the user name and the user address of the target user contained in the internal profile information, and the user registration information includes: the registration name or the registration address corresponding to the user characteristic information in each piece of external system information;
determining external system information corresponding to the target similarity as the external system information of the target user, wherein the target similarity is the maximum similarity larger than a similarity threshold;
and perfecting the internal archive information of the target user according to the external system information of the target user.
Specifically, if the unified social credit code is not determined according to the matching degree between the internal profile information and each piece of external system information, further determining user feature information of a target user in the internal profile information and the similarity of user registration information in each piece of external system information, determining the maximum similarity greater than a similarity threshold as the target similarity, determining the external system information corresponding to the target similarity as the external system information of the target user, and completing the internal profile information of the target user by using the external system information. The user characteristic information in the internal profile information may be a user name and a user address of the target user, and the user registration information in each external system information may be a registration name and a registration address.
In a specific example, determining the similarity between the user characteristic information and each user registration information may be: determining the name similarity of the user name and the registered name, determining the address similarity of the user address and the registered address, and determining the sum of the user similarity and the address similarity as the similarity of the user characteristic information and the registered information of each user.
In another specific example, determining the similarity between the user characteristic information and each user registration information may be: determining name similarity and name similarity weight of a user name and a registered name; determining the address similarity and the address similarity weight of the user address and the registered address; determining the name similarity and the name similarity weight as name weighted similarity; determining the product of the address similarity and the address similarity weight as the address weighted similarity; and determining the name weighted similarity and the address weighted similarity as the similarity between the user characteristic information and each user registration information.
Example two
Fig. 2a is a flowchart of a method for improving user profile information in a second embodiment of the present invention, where the embodiment is optimized based on the above-mentioned embodiment, as shown in fig. 2a, the method of the embodiment specifically includes the following steps:
s210, obtaining internal archive information and at least one external system information of the target user.
S220, obtaining the coding field from the internal file information.
Wherein, the internal profile information may include: tax information and/or application information. The tax information can be tax registration information or value added tax information of a target user in the internal file information of the national power grid; for a national grid company, the application information may be application information filled in at the time of making a call, and the application information may include a unified social credit code. The code field refers to a serial number obtained by encoding an arbitrary number of digits of Arabic numerals and/or letters contained in the internal profile information.
Illustratively, if the internal profile information only contains tax information, acquiring a coding field from the tax information; if the internal archive information only contains the application information, acquiring a coding field from the application information; if the internal archive information contains tax information and application information, the code field is preferentially obtained from the tax information, and if the code field is determined not to be the uniform social credit code, the code field is obtained from the application information.
And S230, if the acquired coding field conforms to the coding strategy of the unified social credit code and the coding field exists in the external system information, determining the acquired coding field as the unified social credit code of the target user.
Specifically, whether the obtained encoded field is the unified social credit code or not needs to be determined according to the encoding policy of the unified social credit code. The encoding strategy of the unified social credit code is as follows: the code comprises 18 digits of Arabic numerals and/or capital English letters, and is respectively a 1 digit registration management department code, a 1 digit mechanism class code, a 6 digit registration management organization administrative division code, a 9 digit main body identification code and a 1 digit check code. Thus, it may be determined whether the retrieved encoded field complies with the encoding policy of the unified social credit code. If the obtained coding field conforms to the coding strategy of the unified social credit code, further inquiring whether the coding field exists in the external system information, if so, determining the obtained coding field as the unified social credit code of the target user, and executing S290.
For example, if the obtained encoded field is not 18 digits or is not composed of arabic numbers and/or capital english letters, it may be determined that the obtained encoded field does not conform to the encoding policy of the unified social credit code.
S240, if the obtained coding fields do not accord with the coding strategy of the unified social credit code or the coding fields do not exist in the external system information, determining that the unified social credit code is not obtained from the internal archive information.
Specifically, if it is determined that the unified social credit code is not obtained from the internal profile information, S250 is performed.
S250, performing an exact match between the user name included in the internal profile information and the registration name included in the external system information.
For example, if the user name included in the internal profile information is called "AB", the registration name including "AB" in the external system information is determined as an exact match, and the matching is determined to be successful.
S260, determining a first fuzzy matching score of a first address corresponding to the user name and a second address corresponding to the matched registration name.
The first address is an address corresponding to the user name of the target user in the internal file information, and the second address is a registration address corresponding to the registration name in the matched external system information. The first fuzzy matching score is obtained by fuzzy matching of the first address and the second address.
Because the user name in the internal profile information is not standard and the user name of the subsidiary company is the same as that of the main company, if the user name and the registration name are successfully matched, the first address corresponding to the user name and the second address corresponding to the matched registration name need to be subjected to fuzzy matching for determining the identity information of the target user.
For example, the way of performing fuzzy matching on the first address and the second address to obtain the first fuzzy matching score may be: and calculating the similarity of the second address and the second address based on an edit distance algorithm, and taking the similarity as a first fuzzy matching score. The editing distance algorithm refers to the minimum number of editing operations required for converting one character string into another character string. Generally, the smaller the edit distance, the greater the similarity of two character strings.
S270, acquiring a unified social credit code corresponding to the target registration name contained in the external system information.
The target registration name is a registration name corresponding to the maximum value of the first fuzzy matching score which is greater than or equal to a first threshold, and the first threshold can be determined according to actual requirements.
Specifically, if the first fuzzy matching score is greater than or equal to a first threshold value and the first fuzzy matching score is the maximum value, the registration name corresponding to the first fuzzy matching score is determined as the registration name of the target user, and the unified social credit code corresponding to the registration name is obtained by querying from the external system information according to the registration name of the target user. For example, the unified social credit code corresponding to the registration name can be obtained by inquiring the business bureau according to the registration name of the user.
S280, if the first fuzzy matching score is smaller than the first threshold value, inquiring certificate information of a target user in the external system information based on the user number of the target user, and determining a unified social credit code of the target user.
The external system information comprises paper certificate information of a target user, wherein the certificate is generally a paper certificate, such as a business license and/or a tax registration form; the application document information in the paper archive can be identified by using an Optical Character Recognition (OCR) technology.
Specifically, if the first fuzzy matching score is smaller than the first threshold, the first address and the second address are considered to be different, that is, the unified social credit code of the target user cannot be determined by querying external system information according to the name of the target user. Accordingly, the internal profile information or the external system information is inquired based on the subscriber number allocated to each subscriber in the internal profile information, the unified social credit code of the target subscriber is determined, and S290 is performed.
Alternatively, as shown in fig. 2b, step S280 may include: step S281 to step S283.
And S281, inquiring the certificate information of the target user based on the user number of the target user, and acquiring the certificate number of the target user.
The certificate number may be a number identified in the certificate information, and may be, for example, a business license number, an organization code, a tax registration number, or other enterprise identification codes.
Specifically, since a user can assign a unique user number to each user when applying for energy supply to an energy supply unit, certificate information in the internal archive information is preferentially inquired based on the user number of the target user to obtain a certificate number, and whether the certificate number is the unified social credit code of the target user is judged according to the coding strategy of the unified social credit code.
S282, if the acquired evidence number accords with the coding strategy of the unified social credit code and the acquired evidence number exists in the external system information, determining the acquired evidence number as the unified social credit code.
Specifically, if the acquired evidence number conforms to the encoding policy of the unified social credit code, whether the acquired evidence number exists in the external system information is queried, and if so, the acquired evidence number is determined as the unified social credit code of the target user, and S290 is executed.
And S283, if the acquired evidence number does not accord with the coding strategy of the unified social credit code, inquiring the external system information according to the acquired evidence number, and determining the unified social credit code of the target user.
Specifically, if the acquired certificate number does not conform to the encoding policy of the unified social credit code, it indicates that the certificate information does not include the unified social credit code of the target user, and therefore, the unified social credit code of the target user needs to be queried in a platform provided by a business bureau, a tax bureau, an administrative department, a judicial department, or the like according to the certificate number, and S290 is executed.
And S290, determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
According to the technical scheme of the embodiment, internal archive information and at least one piece of external system information of a target user are acquired; searching the unified social credit code of the target user from the internal archive information; if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information; and determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code, tracing the unified social credit code of the user, realizing accurate association between the user information and the external system information by using the unified social credit code, and finally realizing multidimensional analysis on the target user and supporting accurate service and lean management.
Optionally, the determining a policy for perfecting the internal profile information according to the unified social credit code and the external system information corresponding to the unified social credit code includes:
determining a matching result of the unified social credit code and the external system information according to the acquisition way of the unified social credit code;
if the matching result is complete matching, correcting or supplementing the internal archive information according to the external system information corresponding to the unified social credit code;
and if the matching result is the suggestion matching, supplementing the internal archive information according to the external system information corresponding to the unified social credit code.
Illustratively, if the uniform social credit code is obtained by directly finding the uniform social credit code of the target user from the internal archive information, determining that the matching result of the uniform social credit code and the external system information is a complete match, supplementing all or part of the external system information obtained from the external system by the target user into the internal archive information, or updating the internal archive information according to the external system information corresponding to the uniform social credit code; and if the uniform social credit code is obtained by a way that the uniform social credit code of the target user is not found from the internal archive information, but the uniform social credit code is determined to be obtained according to the matching degree of the internal archive information and the external system information, determining that the matching result is suggested matching, supplementing the external system information corresponding to the uniform social credit code into the internal archive information of the target user, and not updating the information in the internal archive information.
Optionally, the determining a matching result between the unified social credit code and the external system information according to the obtaining route of the unified social credit code includes:
if the unified social credit code of the target user is found from the internal archive information, carrying out fuzzy matching on the user name contained in the internal archive information and the registration name corresponding to each piece of external system information to determine a second fuzzy matching score; if the second fuzzy matching score is larger than or equal to a second threshold value, determining that the matching result is a complete match; if the second fuzzy matching scores are all smaller than a second threshold value, determining that the matching result is a suggested match;
and if the unified social credit code of the target user is not found from the internal archive information and the unified social credit code is determined according to the matching degree of the internal archive information and each piece of external system information, determining that the matching result is suggested matching.
For example, if the unified social credit code of the target user is found from the tax information or the application information in the internal profile information, the matching result is further determined according to a second fuzzy matching score of the user name included in the internal profile information and the registration name corresponding to the external system information, so as to ensure the matching degree between the acquired external system information and the target user. If the second fuzzy matching score is larger than or equal to a second threshold value, determining that the matching result is a complete match; and if the second fuzzy matching scores are all smaller than a second threshold value, degrading the matching result into the suggested matching.
And if the unified social credit code of the target user is not found from the internal archive information, but the unified social credit code can be determined according to the matching degree of the internal archive information and each piece of external system information, determining that the matching result is a suggested matching. The unified social credit code comprises: when the user name contained in the internal archive information and the registration name contained in the external system information are successfully matched accurately, and the first fuzzy matching score of the first address corresponding to the user name and the first fuzzy matching score of the second address corresponding to the registration name are larger than or equal to a first threshold value, the unified social credit code corresponding to the registration name contained in the external system information; or the first fuzzy matching score is smaller than a first threshold value, certificate information in external system information is inquired based on the user number of the target user, and the determined unified social credit code is determined.
And if the unified social credit code of the target user is not obtained from the internal archive information and the unified social credit code is not determined according to the matching degree of the internal archive information and each piece of external system information, determining that the matching result is not matched and not changing the internal archive information.
According to the embodiment of the invention, the internal archive information of the target user is updated or supplemented by unifying the external system information associated with the social credit code, so that the internal archive information is more complete and comprises the industrial and commercial information, the tax information, the administrative information and the judicial information, and the method can help an energy supply unit to carry out memorial multidimensional analysis on the target user and accurately adjust the service.
As shown in fig. 2c, the principle followed by the embodiment of the present invention to perfect the user profile information is "check if there is any, fill if there is no, fill after-fill", and the specific steps according to the perfecting principle of the embodiment of the present invention are as follows: firstly, if yes, the unified social credit code of the target user is preferably inquired from the internal profile information of the target user. The step can be divided into that a first coding field of a target user is inquired from the tax information, whether the first coding field is a unified social credit code is judged, if the target user does not have the tax information or the unified social credit code of the target user does not exist in the tax information, a second coding field of the target user is inquired from the application information, and whether the second coding field is the unified social credit code is judged. And if the second coding field is the uniform social credit code, the second coding field indicates that the uniform social credit code of the target user is inquired from the internal profile information of the target user. Further, the information of the target user is verified, the user name contained in the internal archive information and the registration name contained in the external system information are accurately matched, and if the matching is successful, a first fuzzy matching score of the user address contained in the internal archive information and the registration address contained in the external system information is determined. And determining a matching result according to the first fuzzy matching score.
And secondly, filling if no, namely inquiring the unified social credit code of the target user contained in the external system according to the name and the address of the target user if the unified social credit code of the target user is not inquired from the tax information and the application information, and inquiring the certificate information of the internal archive information according to the user number of the target user if the unified social credit code of the target user is not inquired in the external system, so as to determine the unified social credit code.
And thirdly, after filling, inquiring the unified social credit code in the internal archive information or inquiring the unified social credit code in the external system information, and after filling the internal archive information, inquiring the associated information of the target user in the external system according to the unified social credit code, and updating or supplementing the internal archive information of the target user based on the associated information.
EXAMPLE III
Fig. 3 is a schematic structural diagram of a device for refining user profile information according to a third embodiment of the present invention. The embodiment is applicable to the situation that the infrastructure service unit completes the archive information according to the unified social credit code of the enterprise user, and is particularly applicable to the situation that the water, electricity, gas and heat supply unit completes the user archive information according to the unified social credit code of the enterprise user so as to accurately serve the user, the device can be realized in a software and/or hardware mode, the device can be integrated in any equipment providing the user archive information completing function, as shown in fig. 3, and the user archive information completing device specifically comprises: a first acquisition module 310, a lookup module 320, a determination module 330, and a perfection module 340.
The first obtaining module 310 is configured to obtain internal profile information and at least one external system information of a target user;
a searching module 320, configured to search the internal profile information for the unified social credit code of the target user;
a first determining module 330, configured to determine, if the unified social credit code is not found in the internal profile information, a unified social credit code of the target user according to a matching degree between the internal profile information and each piece of external system information;
and the first perfecting module 340 is configured to determine a policy for perfecting the internal profile information according to the unified social credit code and the external system information corresponding to the unified social credit code.
Optionally, the search module 320 is specifically configured to:
acquiring a coding field from the internal archive information; if the obtained coding field accords with the coding strategy of the unified social credit code and the coding field exists in the external system information, determining the obtained coding field as the unified social credit code of the target user;
and if the acquired coding fields do not conform to the coding strategy of the unified social credit code or the coding fields do not exist in the external system information, determining that the unified social credit code is not acquired from the internal archive information.
Optionally, the first determining module 330 includes:
a matching unit, configured to perform precise matching between a user name included in the internal profile information and a registration name included in the external system information;
the determining unit is used for determining a first fuzzy matching score of a first address corresponding to the user name and a second address corresponding to the matched registration name;
an obtaining unit, configured to obtain a uniform social credit code corresponding to a target registration name included in the external system information, where the target registration name is a registration name corresponding to a maximum value of the first fuzzy matching score that is greater than or equal to a first threshold;
and the query unit is used for querying the certificate information of the target user in the external system information based on the user number of the target user and determining the unified social credit code of the target user if the first fuzzy matching score is smaller than the first threshold value.
Optionally, the query unit is specifically configured to:
inquiring the certificate information of the target user based on the user number of the target user to obtain the certificate number of the target user;
if the acquired evidence number conforms to the coding strategy of the unified social credit code and the acquired evidence number exists in the external system information, determining the acquired evidence number as the unified social credit code;
and if the acquired evidence number does not accord with the coding strategy of the unified social credit code, inquiring the external system information according to the acquired evidence number, and determining the unified social credit code of the target user.
Optionally, the method further includes:
a second determining module, configured to determine similarity between user feature information and each user registration information if the unified social credit code is not determined according to a matching degree between the internal profile information and each external system information; the user characteristic information includes: the user name and the user address of the target user contained in the internal profile information, and the user registration information includes: the registration name or the registration address corresponding to the user characteristic information in each piece of external system information;
a third determining module, configured to determine external system information corresponding to a target similarity as external system information of a target user, where the target similarity is a maximum similarity greater than a similarity threshold;
and the second perfecting module is used for perfecting the internal file information of the target user according to the external system information of the target user.
Optionally, the first perfecting module 340 includes:
the determining unit is used for determining the matching result of the unified social credit code and the external system information according to the acquisition way of the unified social credit code;
the first perfecting unit is used for correcting or supplementing the internal archive information according to the external system information corresponding to the unified social credit code if the matching result is complete matching;
and the second perfecting unit is used for supplementing the internal archive information according to the external system information corresponding to the unified social credit code if the matching result is the suggestion matching.
Optionally, the determining unit is specifically configured to:
if the unified social credit code of the target user is found from the internal archive information, carrying out fuzzy matching on the user name contained in the internal archive information and the registration name corresponding to each piece of external system information to determine a second fuzzy matching score; if the second fuzzy matching score is larger than or equal to a second threshold value, determining that the matching result is a complete match; if the second fuzzy matching scores are all smaller than the second threshold, determining that the matching result is a suggested match;
and if the unified social credit code of the target user is not found from the internal archive information and the unified social credit code is determined according to the matching degree of the internal archive information and each piece of external system information, determining that the matching result is suggested matching.
Optionally, the method further includes:
the second acquisition module is used for acquiring the user name of each user in the user system;
the fourth determining module is used for classifying the user names based on the primary word stock and the secondary word stock and determining the user types of the users;
the fifth determining module is used for determining the user corresponding to the target user type as the target user;
wherein, the first level word stock comprises: a first type of token for each user name; the secondary word bank comprises second type characteristic words determined after word segmentation is carried out on each user name.
The product can execute the method provided by any embodiment of the invention, and has corresponding functional modules and beneficial effects of the execution method.
Example four
Fig. 4 is a schematic structural diagram of a computer device in the fourth embodiment of the present invention. FIG. 4 illustrates a block diagram of an exemplary computer device 12 suitable for use in implementing embodiments of the present invention. The computer device 12 shown in FIG. 4 is only one example and should not bring any limitations to the functionality or scope of use of embodiments of the present invention.
As shown in FIG. 4, computer device 12 is in the form of a general purpose computing device. The components of computer device 12 may include, but are not limited to: one or more processors or processors 16, a system memory 28, and a bus 18 that connects the various system components (including the system memory 28 and the processors 16).
The system memory 28 may include computer system readable media in the form of volatile memory, such as Random Access Memory (RAM)30 and/or cache memory 32. Computer device 12 may further include other removable/non-removable, volatile/nonvolatile computer system storage media. By way of example only, storage system 34 may be used to read from and write to non-removable, nonvolatile magnetic media (not shown in FIG. 4, and commonly referred to as a "hard drive"). Although not shown in FIG. 4, a magnetic disk drive for reading from and writing to a removable, nonvolatile magnetic disk (e.g., a "floppy disk") and an optical disk drive for reading from or writing to a removable, nonvolatile optical disk (e.g., a CD-ROM, DVD-ROM, or other optical media) may be provided. In these cases, each drive may be connected to bus 18 by one or more data media interfaces. Memory 28 may include at least one program product having a set (e.g., at least one) of program modules that are configured to carry out the functions of embodiments of the invention.
A program/utility 40 having a set (at least one) of program modules 42 may be stored, for example, in memory 28, such program modules 42 including, but not limited to, an operating system, one or more application programs, other program modules, and program data, each of which examples or some combination thereof may comprise an implementation of a network environment. Program modules 42 generally carry out the functions and/or methodologies of the described embodiments of the invention.
EXAMPLE five
An embodiment five of the present invention provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the method for improving user profile information, provided in all the inventive embodiments of the present application: acquiring internal archive information and at least one external system information of a target user; searching the unified social credit code of the target user from the internal archive information; if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information; and determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
Any combination of one or more computer-readable media may be employed. The computer readable medium may be a computer readable signal medium or a computer readable storage medium. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
A computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device.
Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Computer program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.
Claims (11)
1. A method for improving user profile information is characterized by comprising the following steps:
acquiring internal archive information and at least one external system information of a target user;
searching the unified social credit code of the target user from the internal archive information;
if the unified social credit code is not found from the internal archive information, determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information;
and determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
2. The method of claim 1, wherein the internal profile information comprises: the tax information and/or the application information,
correspondingly, searching the unified social credit code of the target electricity utilization user from the internal profile information of the target user comprises the following steps:
acquiring a coding field from the internal archive information;
if the obtained coding field accords with the coding strategy of the unified social credit code and the coding field exists in the external system information, determining the obtained coding field as the unified social credit code of the target user;
and if the acquired coding fields do not conform to the coding strategy of the unified social credit code or the coding fields do not exist in the external system information, determining that the unified social credit code is not acquired from the internal archive information.
3. The method of claim 1, wherein determining the target user's unified social credit code based on the degree of match between the internal profile information and each of the external system information comprises:
accurately matching the user name contained in the internal archive information with the registration name contained in each piece of external system information;
determining a first fuzzy matching score of a first address corresponding to the user name and a second address corresponding to the matched registration name;
acquiring a unified social credit code corresponding to a target registration name contained in the external system information, wherein the target registration name is a registration name corresponding to a maximum value of the first fuzzy matching score which is greater than or equal to a first threshold value;
and if the first fuzzy matching score is smaller than the first threshold value, inquiring certificate information of the target user in the external system information based on the user number of the target user, and determining the unified social credit code of the target user.
4. The method of claim 3, wherein querying external system information for target user credential information based on the target user's account number to determine the unified social credit code comprises:
inquiring certificate information of the target user based on the user number of the target user to obtain the certificate number of the target user;
if the acquired evidence number conforms to the coding strategy of the unified social credit code and the acquired evidence number exists in the external system information, determining the acquired evidence number as the unified social credit code;
and if the acquired evidence number does not accord with the coding strategy of the unified social credit code, inquiring the external system information according to the acquired evidence number, and determining the unified social credit code of the target user.
5. The method of claim 1, further comprising:
if the unified social credit code is not determined according to the matching degree of the internal archive information and the external system information, determining the similarity between the user characteristic information and the registration information of each user; the user characteristic information includes: the user name and the user address of the target user contained in the internal profile information, and the user registration information includes: the registration name or the registration address corresponding to the user characteristic information in each piece of external system information;
determining external system information corresponding to the target similarity as the external system information of the target user, wherein the target similarity is the maximum similarity larger than a similarity threshold;
and perfecting the internal archive information of the target user according to the external system information of the target user.
6. The method of claim 1, wherein determining a policy for refining the internal profile information based on the unified social credit code and external system information corresponding to the unified social credit code comprises:
determining a matching result of the unified social credit code and the external system information according to the acquisition way of the unified social credit code;
if the matching result is complete matching, correcting or supplementing the internal archive information according to the external system information corresponding to the unified social credit code;
and if the matching result is the suggestion matching, supplementing the internal archive information according to the external system information corresponding to the unified social credit code.
7. The method of claim 6, wherein determining the match between the unified social credit code and the external system information based on the access to the unified social credit code comprises:
if the unified social credit code of the target user is found from the internal archive information, carrying out fuzzy matching on the user name contained in the internal archive information and the registration name corresponding to each piece of external system information to determine a second fuzzy matching score; if the second fuzzy matching score is larger than or equal to a second threshold value, determining that the matching result is a complete match; if the second fuzzy matching scores are all smaller than the second threshold, determining that the matching result is a suggested match;
and if the unified social credit code of the target user is not found from the internal archive information and the unified social credit code is determined according to the matching degree of the internal archive information and each piece of external system information, determining that the matching result is suggested matching.
8. The method of claim 1, wherein before obtaining the internal profile information of the target user, further comprising:
acquiring user names of users in a user system;
classifying the user names based on a primary word stock and a secondary word stock, and determining the user types of the users;
determining a user corresponding to the type of the target user as the target user;
wherein, the first level word stock comprises: a first type of token for each user name; the secondary word bank comprises second type characteristic words determined after word segmentation is carried out on each user name.
9. An apparatus for refining user profile information, comprising:
the acquisition module is used for acquiring internal archive information and at least one piece of external system information of a target user;
the searching module is used for searching the unified social credit code of the target user from the internal archive information;
the first determining module is used for determining the unified social credit code of the target user according to the matching degree of the internal archive information and each piece of external system information if the unified social credit code is not found in the internal archive information;
and the first perfecting module is used for determining a strategy for perfecting the internal archive information according to the unified social credit code and the external system information corresponding to the unified social credit code.
10. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing a method for perfecting subscriber profile information as claimed in any one of claims 1 to 8 when executing said program.
11. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out a method for refining subscriber profile information according to any one of claims 1 to 8.
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