CN113658666A - Online communication service system for psychological service kiosk - Google Patents
Online communication service system for psychological service kiosk Download PDFInfo
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- CN113658666A CN113658666A CN202110968361.5A CN202110968361A CN113658666A CN 113658666 A CN113658666 A CN 113658666A CN 202110968361 A CN202110968361 A CN 202110968361A CN 113658666 A CN113658666 A CN 113658666A
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- psychological
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- kiosk
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
- G16H20/70—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to mental therapies, e.g. psychological therapy or autogenous training
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
Abstract
The invention belongs to the field of psychological counseling, in particular to an online communication service system for a psychological service kiosk, which aims at the problems that the prior psychological counseling requires that a patient goes to a hospital or a professional treatment place for treatment or dispersion, the operation is complicated, a great amount of time is required for the patient, and the privacy of the patient cannot be well protected, so that part of the patients are unwilling to accept the psychological counseling, and provides a scheme which comprises a control module, a selection module, a login module, a storage module, a learning module, an evaluation module, a matching module, a communication module, a video module and the psychological service kiosk, wherein the privacy of the user can be well protected through the arrangement of the service kiosk, so that more people can be helped to solve the psychological problems, parameters needing to be adjusted can be selected through an interactive mainboard, the application range of the device is enlarged, and the time consumed by the user can be reduced, thereby making psychological consultation more convenient and faster.
Description
Technical Field
The invention relates to the technical field of psychological consultation, in particular to an online communication service system for a psychological service kiosk.
Background
Psychological counseling is the process by which a psychological counselor assists a seeker in solving psychological problems. In the scientific field, a certain kind of things is defined, and according to the rules, the essence of the things should be spoken in the most general language. Therefore, there is also only one sentence defined for psychological counseling: "psychological counseling is the process of psychological counseling to help seeker to solve various psychological problems". If the point is more complete, the concept of psychological counseling is as follows: the psychologist helps the help seeker to find the problems and the roots of the help seeker by applying the principle and the method of psychology, so that the potential ability of the help seeker is mined, the original cognitive structure and behavior mode are changed, and the adaptability to life and the ability of adjusting the surrounding environment are improved.
The existing psychological consultation needs a patient to go to a hospital or a professional treatment place for treatment or evacuation, is complex to operate, needs to occupy a large amount of time of the patient, and cannot well protect the privacy of the patient, so that part of patients are unwilling to receive the psychological consultation, and further the psychological problem is serious, and therefore an online communication service system for a psychological service kiosk is provided for solving the problems.
Disclosure of Invention
The invention aims to solve the defects that psychological counseling requires patients to go to a hospital or a professional treatment place for treatment or evacuation, the operation is complicated, a large amount of time is required for the patients, the privacy of the patients cannot be well protected, and partial patients are unwilling to receive the psychological counseling, so that the psychological problems are more serious in the prior art, and the on-line communication service system for the psychological service kiosk is provided.
In order to achieve the purpose, the invention adopts the following technical scheme:
an on-line communication service system for a psychological service kiosk comprises a control module, a selection module, a login module, a storage module, a learning module, an evaluation module, a matching module, a communication module, a video module and the psychological service kiosk,
a selection module: for selecting a desired service, and also for selecting a doctor;
a login module: the system is used for logging in the existing account number, so that communication service can be conveniently carried out again, the previous learning progress can be retrieved in a learning course, and a new user account number can be registered if the account number does not exist;
a storage module: the system is used for storing the identity information of the user, and can also store the current learning progress, so that the user can conveniently and continuously learn:
a learning module: solutions and relief modes of some common psychological problems can be learned, so that the common psychological problems can be solved independently in the follow-up process;
a communication module: the voice communication between the user and the doctor is carried out;
a video module: the system is used for the video call between the user and the doctor;
an evaluation module: after the use of the user is finished, the doctor can be given service evaluation, so that other users can conveniently use the reference when selecting the doctor;
a control module: the method is used for executing user instructions, and is convenient for meeting the requirements of various users.
Preferably, the selectable services include complaints hot lines, video calls, youth premises and psychological lessons.
Preferably, both the complaining hotline and the video call require the selection of a physician.
Preferably, the youth premises and the psychological lessons can watch and learn by themselves.
Preferably, the range of selectable physicians includes age, sex, practitioner seniority, degree of evaluation, and number of historical consultations.
Preferably, the user's instructions include temperature, light intensity, and seat height within the psychological kiosk.
Preferably, the camera used by the video module can be adjusted in angle according to the requirements of users.
Preferably, the volume of the complaint hotline can be adjusted according to the requirements of users.
Compared with the prior art, the invention has the beneficial effects that:
1. the privacy of the user can be well protected, and more people can be helped to solve psychological problems;
2. the time consumed by the user can be reduced, and the psychological consultation is more convenient and faster;
3. the corresponding parameters can be adjusted according to the needs of the user, and the application range of the device is enlarged.
According to the invention, through the setting of the service kiosk, the privacy of the user can be well protected, so that more people can be helped to solve psychological problems, parameters needing to be adjusted can be selected through the interactive main board, the application range of the device is enlarged, the time consumed by the user can be reduced, so that psychological consultation is more convenient and faster, the current learning progress can be recorded through a login account, the next learning is facilitated, the psychological problems of the user can be solved under the condition of no face, and the privacy of the user is better protected.
Drawings
FIG. 1 is a block diagram of an overall structure of an online communication service system for a psychological kiosk according to the present invention;
fig. 2 is a schematic view of a main view of a modular splicing type psychological kiosk convenient for assembly and installation according to the present invention;
FIG. 3 is a schematic view of a rear view cross-sectional structure of a modular splicing type psychological kiosk convenient for assembly and installation according to the present invention;
FIG. 4 is a schematic view of a door frame installation structure of a modular splicing type psychological kiosk convenient for assembly and installation according to the present invention;
FIG. 5 is an enlarged schematic view of a point A of the modular splicing type psychological kiosk convenient for assembly and installation according to the present invention;
FIG. 6 is a schematic structural view of a door closing mechanism of a modular splicing type psychological kiosk convenient for assembly and installation according to the present invention;
FIG. 7 is a schematic structural diagram of a curtain closing mechanism of a modular splicing type psychological kiosk convenient for assembly and installation according to the invention;
fig. 8 is an exploded view of a curtain closing mechanism of a modular splicing type psychological service kiosk convenient for assembly and installation according to the present invention.
In the figure: 1. a psychological kiosk; 2. a door frame; 3. opening the door inwards; 4. a handle; 5. a window; 6. a dust screen; 7. a sound insulating board; 8. a camera; 9. a telephone; 10. an interactive mainboard; 11. a table body; 12. a fixed mount; 13. a ventilating fan; 14. an air conditioner; 15. a sliding curtain; 16. a slider; 17. a connecting rod; 18. fixing the curtain; 19. a door closing mechanism; 20. a baffle plate; 21. a first spring; 22. a curtain closing mechanism; 23. a fixed seat; 24. rotating the rod; 25. a push rod; 26. a positioning column; 27. a slide bar; 28. a second spring; 29. a sleeve; 30. a gear lever; 31. a limiting rod; 32. a first fixed block; 321. a first torsion spring; 33. a second fixed block; 34. fixing the rod; 35. a second torsion spring; 36. a door closing lever; 37. rotating the sleeve; 38. inserting plates; 39. a first card slot; 40. a second card slot; 41. a bevel opening; 42. a sliding sleeve; 43. fixing a sleeve; 44. and (4) a slot.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments.
Example one
Referring to fig. 1-8, an online communication service system for a psychological kiosk includes a control module, a selection module, a login module, a storage module, a learning module, an evaluation module, a matching module, a communication module, a video module, and a psychological kiosk 1;
a selection module: for selecting a desired service, and also for selecting a doctor;
a login module: the system is used for logging in the existing account number, so that communication service can be conveniently carried out again, the previous learning progress can be retrieved in a learning course, and a new user account number can be registered if the account number does not exist;
a storage module: the system is used for storing the identity information of the user, and can also store the current learning progress, so that the user can conveniently and continuously learn:
a learning module: solutions and relief modes of some common psychological problems can be learned, so that the common psychological problems can be solved independently in the follow-up process;
a communication module: the voice communication between the user and the doctor is carried out;
a video module: the system is used for the video call between the user and the doctor;
an evaluation module: after the use of the user is finished, the doctor can be given service evaluation, so that other users can conveniently use the reference when selecting the doctor;
a control module: the method is used for executing user instructions, and is convenient for meeting the requirements of various users.
The working principle is as follows: finding out an idle service kiosk, if the service kiosk is occupied, waiting for a period of time or selecting a new service kiosk, in order to ensure the privacy of a user, when the user uses the service kiosk, locking a glass door from the inside, pulling up a curtain, and part of patients do not want to go to a hospital for treatment because of privacy problems, the invention can well protect the privacy of the user, further better provide psychological consultation service for the patient, improve the utilization rate of the device, log in the existing account or register a new account through an interactive mainboard, facilitate finding back the current learning progress, select parameters needing to be adjusted through the interactive mainboard, such as controlling the temperature rise or fall of an air conditioner, controlling the rise or fall of an electric seat, controlling the angle rotation of a camera, increasing the application range, enabling the applicable population to be wider, ensuring that the user can carry out consultation communication in the most comfortable environment, and having good help to correspondingly solve the psychological problems of the patient, after the parameters are adjusted, the interactive main board can be used for selecting services, communication services can be carried out, solutions and relief modes of some common psychological problems can be learned by self, the follow-up ability of independently solving the common psychological problems is facilitated, after the services are selected, doctors suitable for the users can be selected, the users determine conditions selected by the doctors firstly, the systems can automatically provide the doctors meeting the conditions for selection, the users check the evaluation of the doctors and select the doctors suitable for the users, after the selection is completed, consultation services can be started, the doctors are evaluated after the services are completed, and after the accounts are withdrawn, the users can leave the service kiosk body to complete the service process.
Example two
Referring to fig. 1-8, an online communication service system for a psychological kiosk includes a control module, a selection module, a login module, a storage module, a learning module, an evaluation module, a matching module, a communication module, a video module, and a psychological kiosk 1;
a selection module: the system is used for selecting required services, the selectable services comprise a complaint hot line, a video call, a youth place and a psychological micro-class, doctors are required to be selected for the complaint hot line and the video call, the youth place and the psychological micro-class can be watched and learned by themselves and can also be used for selecting the doctors, the range of the selectable doctors comprises the age, the sex, the working qualification, the evaluation degree and the historical consultation times, and the system can provide doctors more suitable for users through the conditions selected by the users, so that the users can be guaranteed to better solve the psychological problems of the users;
a login module: the system is used for logging in the existing account number, so that communication service can be conveniently carried out again, the previous learning progress can be retrieved in a learning course, and a new user account number can be registered if the account number does not exist;
a storage module: the system is used for storing the identity information of the user, and can also store the current learning progress, so that the user can conveniently and continuously learn:
a learning module: solutions and relief modes of some common psychological problems can be learned, so that the common psychological problems can be solved independently in the follow-up process;
a communication module: the voice communication between the user and the doctor is carried out;
a video module: the system is used for the video call between the user and the doctor;
an evaluation module: after the use of the user is finished, the doctor can be given service evaluation, so that other users can conveniently use the reference when selecting the doctor;
a control module: the system is used for executing user instructions, and is convenient for meeting the requirements of various users;
the top of the shell 1 is provided with a vent hole, a fixing frame 12 is fixed in the vent hole through a bolt, the outer wall of the top of the shell 1 is fixed with a dustproof net 6 through a bolt, the dustproof net 6 is positioned above the vent hole, the bottom of the fixing frame 12 is fixed with a ventilating fan 13 through a bolt, air in the shell 1 can be replaced through the ventilating fan 13, one side of the shell 1 is fixed with a door frame 2 through a bolt, the door frame 2 is rotatably connected with an inward opening door 3, the inward opening door 3 can only be opened inwards but not outwards, both sides of the inward opening door 3 are both fixed with handles 4 through bolts, one side of each handle 4 is bonded with a non-slip mat, a window 5 is clamped in the door frame 2, the window 5 is convenient for outdoor personnel to watch products, the product is beneficial to knowing the products and reminding people of whether users are in a room, one side of the door frame 2 is fixed with a plurality of fixed curtains 18 through bolts, and the fixed curtains 18 are fixed, a slide way is arranged on one side of a doorframe 2, a plurality of sliders 16 are connected in the slide way in a sliding manner, a sliding curtain 15 is fixed on one side of each of the sliders 16 through a bolt, the sliding curtain 15 is overlapped with a fixed curtain 18, people outside can see a shell 1, otherwise, the room cannot be seen, a connecting rod 17 is fixed between the sliders 16 through a bolt, a curtain closing mechanism 22 is arranged at one end of the connecting rod 17, a baffle plate 20 is fixed on one side of the slide way through a bolt, the connecting rod 17 penetrates through the baffle plate 20, a first spring 21 is fixed on one side of the baffle plate 20 through a bolt, a sleeve 29 is fixed on one end of the slide way through a bolt, a sliding rod 27 is inserted in the sleeve 29, a second spring 28 is fixed between the sliding rod 27 and the sleeve 29 through a bolt, the sliding rod 27 and the sleeve 29 can extend and retract through the second spring 28, the subsequent use is facilitated, a positioning column 26 is fixed on one side of the sliding rod 27 through a bolt, the curtain closing mechanism 22 comprises a rotating sleeve 37 and a fixed seat 23, the top of the fixed seat 23 is fixed with a fixed sleeve 43 through a bolt, the circumferential outer wall of the fixed sleeve 43 is provided with four slots 44, one end of the fixed sleeve 43 is provided with four bevel ports 41, the fixed sleeve 43 is connected with a sliding sleeve 42 in a sliding manner, one end of the sliding sleeve 42 is provided with eight second clamping grooves 40, one end of the rotating sleeve 37 is provided with eight first clamping grooves 39, the circumferential outer wall of the rotating sleeve 37 is welded with four insertion plates 38, one side of the inward opening door 3 is fixed with a first fixed block 32 through a bolt, the upper surface of the first fixed block 32 is rotatably connected with a rotating rod 24, one side of the rotating rod 24 is fixed with a push rod 25 through a bolt, the upper surface of the first fixed block 32 is fixed with a limiting rod 31 through a bolt, one side of the rotating rod 24 is fixed with a stop rod 30 through a bolt, the rotation angle of the rotating rod 24 can be limited through the limiting rod 31 and the stop rod 30, the push rod 25 can be used in cooperation with the positioning column 26, the upper surface of the first fixing block 32 is fixed with a first torsion spring 321 through a bolt, the other end of the first torsion spring 321 is fixed with the push rod 25, the angle of the push rod 25 can be kept unchanged after the push rod 25 is separated from contact with the positioning column 26 through the first torsion spring 321, the inward opening door 3 can be conveniently pushed to the positioning column 26 continuously when being closed, one side of the door frame 2 is provided with a door closing mechanism 19, the door closing mechanism 19 comprises a second fixing block 33, the bottom of the second fixing block 33 is fixed with a fixing rod 34 through a bolt, the bottom of the fixing rod 34 is rotatably connected with a door closing rod 36, one side of the door closing rod 36 is fixed with a second torsion spring 35 through a bolt, the other end of the second torsion spring 35 is fixed with the bottom of the second fixing block 33, the second torsion spring 35 drives the door closing rod 36 to reset, so that the door closing rod 36 pushes the inward opening door 3 to be closed, one end of the door closing rod 36 is rotatably connected with a roller, and the roller is in contact with the inward opening door 3, can reduce the friction with in-opening door 3 through the gyro wheel, the multi-side inner wall of casing 1 all bonds and has acoustic celotex board 7, acoustic celotex board 7 can play syllable-dividing effect, protect user's privacy, one side inner wall of casing 1 has the table body 11 through the bolt fastening, the upper surface of the table body 11 is equipped with telephone 9 and mutual mainboard 10, the user can communicate the interchange through mutual mainboard 10 and telephone 9 and professional, reduce the psychological problem, casing 1's top inner wall has camera 8 and light through the bolt fastening, casing 1 keeps away from one side inner wall of the table body 11 one side and has air conditioner 14 through the bolt fastening.
When the multifunctional blind closing device is used, a user enters the shell 1 through the inward opening door 3, then the ventilating fan 13, the air conditioner 14 and the illuminating lamp are used according to the environment in the shell 1, then the communication and communication are carried out with professionals through the interactive main board 10 and the telephone 9, the psychological problems are reduced, when the user opens the inward opening door 3, the inward opening door 3 drives the first fixed block 32 and the push rod 25 to move, the push rod 25 loosens the extrusion on the slide rod 27, the slide rod 27 moves towards one side of the blind closing mechanism 22 under the action of the second spring 28, then the slide rod 27 is contacted with the sliding sleeve 42, the rotating sleeve 37 and the connecting rod 17 are pushed through the sliding sleeve 42, meanwhile, as the first clamping groove 39 and the second clamping groove 40 are distributed in a staggered mode, the inserting plate 38 is clamped by the oblique opening 41, the rotating sleeve 37 stops rotating, so that when the sliding sleeve 42 pushes the inserting plate 38 to be separated from the contact with the oblique opening 41, then the first clamping groove 39 is matched with the second clamping groove 40, so that the rotating sleeve 37 rotates, the inserting plate 38 on the rotating sleeve 37 is level with the inserting groove 44 on the fixed sleeve 43, when the user enters the housing 1, the second torsion spring 35 drives the door-closing lever 36 to return, so that the door-closing lever 36 pushes the inward opening door 3 to close, and at the same time of closing the in-opening door 3, the push rod 25 pushes the slide rod 27 to reset through the positioning column 26, at the same time, the rotating sleeve 37 and the connecting rod 17 are reset under the action of the first spring 21, so that the inserting plate 38 is inserted into the slot 44, and the sliding curtain 15 is separated from the fixed curtain 18 under the action of the connecting rod 17, thereby blocking the window 5 and protecting the privacy of the user, after the use is finished, the inward opening door 3 is opened, the inserting plate 38 slides to the bevel opening 41 in the same way, the sliding curtain 15 and the fixed curtain 18 are overlapped, so that outdoor personnel can conveniently watch the product, and people can know the product and can be reminded of whether a user is in the room.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art should be considered to be within the technical scope of the present invention, and the technical solutions and the inventive concepts thereof according to the present invention should be equivalent or changed within the scope of the present invention.
Claims (8)
1. An online communication service system for a psychological service kiosk comprises a control module, a selection module, a login module, a storage module, a learning module, an evaluation module, a matching module, a communication module, a video module and the psychological service kiosk (1), and is characterized in that,
a selection module: for selecting a desired service, and also for selecting a doctor;
a login module: the system is used for logging in the existing account number, so that communication service can be conveniently carried out again, the previous learning progress can be retrieved in a learning course, and a new user account number can be registered if the account number does not exist;
a storage module: the system is used for storing the identity information of the user, and can also store the current learning progress, so that the user can conveniently and continuously learn:
a learning module: solutions and relief modes of some common psychological problems can be learned, so that the common psychological problems can be solved independently in the follow-up process;
a communication module: the voice communication between the user and the doctor is carried out;
a video module: the system is used for the video call between the user and the doctor;
an evaluation module: after the use of the user is finished, the doctor can be given service evaluation, so that other users can conveniently use the reference when selecting the doctor;
a control module: the method is used for executing user instructions, and is convenient for meeting the requirements of various users.
2. The system of claim 1, wherein the selectable services include a complaining hot line, a video call, a place of youth, and a psychological lesson.
3. An online communication service system for a psychological kiosk as claimed in claim 1 wherein said complaining hotline and video call both require selection of a doctor.
4. The system of claim 1, wherein the customer premises and the mental lesson can watch and learn themselves.
5. The system of claim 1, wherein the range of selectable physicians includes age, sex, seniority, degree of evaluation, and number of historical consultations.
6. An on-line communication service system for a psychological kiosk according to claim 1 characterized in that the user's instructions include temperature, light brightness and seat height in the psychological kiosk (1).
7. The system of claim 1, wherein the camera of the video module is adjustable according to the user's needs.
8. An online communication service system for a psychological kiosk as claimed in claim 1, wherein the volume of said complaint hotline can be adjusted according to the user's needs.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110968361.5A CN113658666A (en) | 2021-08-23 | 2021-08-23 | Online communication service system for psychological service kiosk |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110968361.5A CN113658666A (en) | 2021-08-23 | 2021-08-23 | Online communication service system for psychological service kiosk |
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| CN113658666A true CN113658666A (en) | 2021-11-16 |
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| CN202110968361.5A Pending CN113658666A (en) | 2021-08-23 | 2021-08-23 | Online communication service system for psychological service kiosk |
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Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105100379A (en) * | 2014-05-19 | 2015-11-25 | 广州旭德网络科技有限公司 | Intelligent platform-based system and method for handset online psychological consultation |
| CN105678668A (en) * | 2015-11-18 | 2016-06-15 | 刘明波 | Psychological counseling management system and equipment |
| CN107256337A (en) * | 2017-06-08 | 2017-10-17 | 顾志强 | A kind of bootstrap method for mental health services |
| CN210811110U (en) * | 2019-08-12 | 2020-06-23 | 杭州袋虎信息技术有限公司 | Intelligent psychological service system |
-
2021
- 2021-08-23 CN CN202110968361.5A patent/CN113658666A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105100379A (en) * | 2014-05-19 | 2015-11-25 | 广州旭德网络科技有限公司 | Intelligent platform-based system and method for handset online psychological consultation |
| CN105678668A (en) * | 2015-11-18 | 2016-06-15 | 刘明波 | Psychological counseling management system and equipment |
| CN107256337A (en) * | 2017-06-08 | 2017-10-17 | 顾志强 | A kind of bootstrap method for mental health services |
| CN210811110U (en) * | 2019-08-12 | 2020-06-23 | 杭州袋虎信息技术有限公司 | Intelligent psychological service system |
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