CN113592542A - Chain operation management system and method thereof - Google Patents
Chain operation management system and method thereof Download PDFInfo
- Publication number
- CN113592542A CN113592542A CN202110818019.7A CN202110818019A CN113592542A CN 113592542 A CN113592542 A CN 113592542A CN 202110818019 A CN202110818019 A CN 202110818019A CN 113592542 A CN113592542 A CN 113592542A
- Authority
- CN
- China
- Prior art keywords
- module
- commodities
- chain
- commodity
- information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F18/00—Pattern recognition
- G06F18/20—Analysing
- G06F18/24—Classification techniques
- G06F18/241—Classification techniques relating to the classification model, e.g. parametric or non-parametric approaches
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/067—Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Human Resources & Organizations (AREA)
- Entrepreneurship & Innovation (AREA)
- Theoretical Computer Science (AREA)
- Economics (AREA)
- Physics & Mathematics (AREA)
- Development Economics (AREA)
- General Physics & Mathematics (AREA)
- Marketing (AREA)
- General Business, Economics & Management (AREA)
- Data Mining & Analysis (AREA)
- Accounting & Taxation (AREA)
- Game Theory and Decision Science (AREA)
- Tourism & Hospitality (AREA)
- Quality & Reliability (AREA)
- Finance (AREA)
- Operations Research (AREA)
- Bioinformatics & Computational Biology (AREA)
- General Engineering & Computer Science (AREA)
- Bioinformatics & Cheminformatics (AREA)
- Artificial Intelligence (AREA)
- Life Sciences & Earth Sciences (AREA)
- Computer Vision & Pattern Recognition (AREA)
- Evolutionary Biology (AREA)
- Evolutionary Computation (AREA)
- Educational Administration (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses a chain operation management system and a method thereof, wherein the chain operation management system comprises a headquarter central platform, the headquarter central platform is used for making an operation policy by a headquarter, updating commodities and distributing the commodities to chain stores for selling, and receiving operation conditions fed back by branch platforms of the chain stores, so that the sales difference is analyzed, the operation policy is modified in time, and the purpose of leading the whole situation is achieved; the chain store branch platforms are used for managing the interior of each chain store, realize information synchronization with the headquarter central platform, and manage the internal commodity information, commodity selling, personnel management and customer guiding conditions; the client terminal is used for searching, purchasing and booking on line on the headquarter central platform by the client, taking goods, purchasing on site and consulting on lines on the chain store branch platforms, and feeding back the purchasing result and the suggestion to the headquarter central platform, so that the headquarter central platform can adjust the business policy in time.
Description
Technical Field
The invention relates to the technical field of chain operation of machines, in particular to a chain operation management system and a chain operation management method.
Background
The chain refers to that after a good item is selected, the user invests in the good item and manages the good item by himself, only the name of the store of the other party is used, and sells the own products, the chain stores refer to a plurality of small-scale and scattered retail stores of the same brand which operate the same type of goods and services, under the leadership of the headquarter, the common business policy and the consistent marketing action are adopted to organically combine the centralized purchase and the dispersed sale, the combination of scale economic benefits is realized through standardized operation, the middle part is difficult to adjust the operation condition of chain stores in time in the current chain management, in addition, goods cannot be supplemented in time according to the commodity sales condition of each chain store, and the goods are supplemented after the chain stores send out goods shortage, so that the phenomena of goods shortage and goods shortage are easily caused, and the operation is influenced.
Disclosure of Invention
The present invention is directed to a chain operation management system and a method thereof, which solve the problems set forth in the background art.
In order to achieve the purpose, the invention provides the following technical scheme: a chain operation management system comprises;
the system comprises a headquarter central platform, a headquarter and a chain store, wherein the headquarter central platform is used for making an operation policy by a headquarter, updating commodities, distributing the commodities to the chain store for selling, and receiving the operation condition fed back by the branch platforms of the chain store, so that the sales difference is analyzed, the operation policy is modified in time, and the purpose of leading the headquarter to be global is achieved;
the chain store branch platform is used for managing the interior of each chain store, realizes information synchronization with the headquarter central platform, and manages the internal commodity information, commodity selling, personnel management and customer guiding conditions;
and the client terminal is used for searching, purchasing and booking on line by a client on the headquarter central platform, taking goods, purchasing on site and consulting under the lines on the chain store branch platforms, and feeding back a purchasing result and a recommendation to the headquarter central platform, so that the headquarter central platform can adjust an operating policy in time.
In a preferred embodiment, the headquarters center platform comprises a delivery module, an analysis module, a qualification module and an order module, wherein,
the distribution module is used for producing and purchasing commodities and distributing the commodities to each chain retail store to achieve the purpose of logistics distribution;
the analysis module is used for analyzing the operation condition of each chain store and the sales condition of each commodity, analyzing and predicting the replenishment quantity of each commodity, facilitating the timely delivery of the commodity to the chain stores, and counting and integrating the suggestions fed back by the client terminal, so that the management policy is timely adjusted, and the purposes of checking defects and repairing leaks are achieved;
the order module is used for receiving the online commodity reservation of the client terminal, facilitating the preparation of commodities in advance, directly sending the commodities to the home of the client according to address information provided by the client, or providing the nearest offline chain store position, facilitating the client to take the commodities along the way;
the assessment module is used for assessing the operation conditions of each chain store, so that the quality is assessed, excellent chain stores are rewarded, and chain stores with low benefits are trained and improved.
In a preferred embodiment, the analysis module comprises an operator policy analysis module, a replenishment quantity analysis module and a sales volume difference analysis module, wherein the operator policy analysis module is used for integrating the operation conditions of each chain store and the feedback information of the client terminal, analyzing the advantages and the disadvantages of the existing operator policy and adjusting in time, so that the operation benefit is improved; the replenishment quantity analysis is used for receiving the commodity sales conditions of each chain store, comparing the sales conditions of each year, and analyzing the later-stage sales quota of each chain store, so that the goods can be prepared and delivered in advance, and the operation efficiency is ensured; the sales volume difference analysis is used for analyzing the sales volume difference of the same commodity in different chain stores, so that the proportion of different commodities in the chain store can be adjusted in time, and optimal operation is achieved.
In a preferred embodiment, the chain store branch platform comprises a shopping guide module, a warehousing module, a cash register module, an attendance module and a monitoring module, wherein,
the shopping guide module is used for providing commodity shopping guide and consultation for a customer at a store, so that the customer can conveniently buy required articles in time and attract the customer to buy the articles;
the warehousing module is used for updating inventory information of commodities in the chain store in time, so that a headquarter central platform can integrate matched commodities conveniently and a client terminal can select the commodities;
the cash register module is used for collecting cash when the commodity is sold and feeding back selling information in time, so that the inventory information and the selling information of the commodity can be updated conveniently;
the attendance checking module is used for checking the working state of the chain store staff and checking the performance of the shopping guide staff;
the monitoring module is used for monitoring the environmental safety and commodity safety in chain stores, avoiding commodity loss, monitoring the dates of stored commodities and timely cleaning out overdue commodities.
According to a preferred embodiment, the shopping guide module comprises a route guide unit, an information display unit, a similar recommendation unit and a personnel explanation unit, the route guide unit, the information display unit and the similar recommendation unit are all transmitted to a client terminal through the internet and displayed on a self-service machine through the internet of things on the spot of a chain store, the route guide unit is used for displaying the positions of different commodities in the store, so that the client can find corresponding commodities quickly, the information display unit is used for displaying commodity information and searching and purchasing by the client conveniently, the similar recommendation unit is used for recommending commodities with the same function and type as alternative commodities when the commodities are specified by the client to be missing, and the personnel explanation unit is used for assigning on-site shopping guide personnel to explain, so that humanized service is achieved.
Preferably, the warehousing module comprises an in-out information unit, a commodity classification unit and an inventory statistics unit, the in-out information unit is used for counting in-out information of commodities, the commodity classification unit is used for classifying the commodities in the warehouse and putting the commodities on shelves in time, and the inventory statistics unit is used for calculating the residual inventory by combining the in-out information, so that the inventory information of the commodities is updated in time.
In an optimized embodiment, the attendance checking module comprises an on-duty status check and a performance improvement check, wherein the on-duty status check is used for performing attendance check according to the attendance checking information of the staff, and the performance improvement check is used for performing the performance check according to the shopping guide times and the sold commodities displayed by the shopping guide module; the monitoring module comprises commodity safety monitoring, commodity date monitoring and site safety monitoring, the commodity safety monitoring is used for monitoring commodities at a goods shelf and an alarm at an outlet is used for monitoring the in-out condition of commodities which are not bought for avoiding theft, the commodity date monitoring is used for monitoring the production date and quality guarantee period of each commodity, and overdue commodities are guaranteed to be removed and scrapped in time; the site safety monitoring is used for monitoring site safety, and comprises fire safety and personnel safety monitoring.
In a preferred embodiment, the client terminal includes a retrieval module, a guiding module, an ordering module and a suggestion module, the retrieval module is used for retrieving commodities on line and finding corresponding commodity information and inventory status in time, the guiding module is used for receiving shopping guide information to find commodity positions quickly, the ordering module is used for ordering the commodities on line by the client, and the suggestion module is used for feeding back suggestions after consumption.
A chain operation management method comprises the following steps:
s1, the headquarter center platform distributes the commodities to chain stores through a distribution module;
s2, receiving commodities by the chain store, updating the inventory information in time, providing detailed commodity shopping guide information for the store-coming customers, guiding the customer to consume, and checking personnel in the store;
s3, a customer selects and purchases on line through a customer terminal, then arrives at the nearest chain store to take goods off line, or purchases on line, and quickly inquires and purchases the goods through the retrieval module and the guide module, thereby improving the purchasing efficiency and feeding back the goods through the suggestion module after consuming;
s4, the middle central platform receives the operation condition of the chain store branch platforms, and analyzes commodity replenishment information in time, so that replenishment is carried out in advance, smooth operation is guaranteed, and the operation policy is adjusted in time by combining the operation condition and the client suggestion, so that the operation benefit is improved.
In a preferred embodiment, in step S4, the replenishment information is obtained by calculating a replenishment quantity of the commodity, and the method includes: the optimal replenishment quantity is the budget for the whole year/12 seasonal index growth rate-the quantity of stock in the month.
Compared with the prior art, the invention has the beneficial effects that:
1. the chain stores receive the commodities, the inventory information is updated in time, detailed commodity shopping guide information is provided for the customers of the store, the customers are guided to consume, the personnel in the stores are examined, the customers select the commodities on line through the customer terminals, then the customers arrive at the nearest chain stores to take the commodities off line, or the chain stores are purchased off line, the commodities are quickly inquired and purchased through the retrieval module and the guide module, and the purchasing efficiency is improved;
2. after consumption, feedback is carried out through the suggestion module, the middle central platform receives the operation conditions of the chain store branch platforms, and the operation policy is adjusted in time by combining the operation conditions and the client suggestions, so that the operation benefit is improved;
3. the analysis module comprises an operation policy analysis module, a goods replenishment quantity analysis module and a sales volume difference analysis module, wherein the operation policy analysis module is used for integrating the operation condition of each chain store and the feedback information of the client terminal, analyzing the advantages and the disadvantages of the existing operation policy and adjusting in time, so that the operation benefit is improved; the replenishment quantity analysis is used for receiving the commodity sales conditions of each chain store, comparing the sales conditions of each year, and analyzing the later-stage sales limit of each chain store, so that the goods can be prepared and delivered in advance, and the operation efficiency is ensured; the sales volume difference analysis is used for analyzing the sales volume difference of the same commodity in different chain stores, so that the proportion of different commodities in the chain store can be adjusted in time, and optimal operation is achieved.
Drawings
FIG. 1 is a schematic diagram of the system of the present invention;
FIG. 2 is a schematic view of a shopping guide module according to the present invention;
FIG. 3 is a schematic view of a warehousing module according to the present invention;
fig. 4 is a schematic view of an attendance module of the invention;
FIG. 5 is a schematic view of a monitoring module according to the present invention;
FIG. 6 is a schematic diagram of an analysis module according to the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-6, the present invention provides a technical solution: a chain operation management system comprises;
the headquarter central platform is used for making an operation policy by a headquarter, updating commodities, distributing the commodities to the chain stores for selling, and receiving the operation conditions fed back by the branch platforms of the chain stores, so that the sales difference is analyzed, the operation policy is modified in time, and the purpose of leading the headquarter to be global is achieved;
the chain store branch platform is used for managing the interior of each chain store, realizes information synchronization with the headquarter central platform, and manages the internal commodity information, commodity selling, personnel management and customer guiding conditions;
and the client terminal is used for searching, purchasing and booking on line by a client on the headquarter central platform, taking goods, purchasing on site and consulting under the lines on the chain store branch platforms, and feeding back a purchasing result and a recommendation to the headquarter central platform, so that the headquarter central platform can adjust an operating policy in time.
Further, the headquarter center platform comprises a distribution module, an analysis module, an assessment module and an order module, wherein,
the distribution module is used for producing and purchasing commodities and distributing the commodities to each chain retail store to achieve the purpose of logistics distribution;
the analysis module is used for analyzing the operation condition of each chain store and the sales condition of each commodity, analyzing and predicting the replenishment quantity of each commodity, facilitating the timely delivery of the commodity to the chain stores, and counting and integrating the suggestions fed back by the client terminal, so that the management policy is timely adjusted, and the purposes of checking defects and repairing leaks are achieved;
the order module is used for receiving the online commodity reservation of the client terminal, facilitating the preparation of commodities in advance, and directly sending the commodities to the home of the client according to the address information provided by the client or providing the nearest offline chain store position, thereby facilitating the client to take the commodities along the way;
the assessment module is used for assessing the operation conditions of each chain store, so that the quality is assessed, excellent chain stores are rewarded, and chain stores with low benefits are trained and improved.
Furthermore, the analysis module comprises an operation policy analysis module, a replenishment quantity analysis module and a sales volume difference analysis module, wherein the operation policy analysis module is used for integrating the operation condition of each chain store and the feedback information of the client terminal, analyzing the advantages and the disadvantages of the existing operation policy and adjusting in time, so that the operation benefit is improved; the replenishment quantity analysis is used for receiving the commodity sales conditions of each chain store, comparing the sales conditions of each year, and analyzing the later-stage sales limit of each chain store, so that the goods can be prepared and delivered in advance, and the operation efficiency is ensured; the sales volume difference analysis is used for analyzing the sales volume difference of the same commodity in different chain stores, so that the proportion of different commodities in the chain store can be adjusted in time, and optimal operation is achieved.
Further, the chain store branch platform comprises a shopping guide module, a storage module, a cash register module, an attendance module and a monitoring module, wherein,
the shopping guide module is used for providing commodity shopping guide and consultation for a customer at a store, so that the customer can conveniently buy required articles in time and attract the customer to buy the articles;
the warehousing module is used for updating the inventory information of commodities in the chain store in time, so that the headquarter central platform can integrate the matched commodities conveniently and the customer terminal can select the commodities;
the cash register module is used for collecting cash when the commodity is sold and feeding back the selling information in time, so that the inventory information and the selling information of the commodity can be updated conveniently;
the attendance checking module is used for checking the working state of the chain store staff and checking the performance of the shopping guide staff;
the monitoring module is used for monitoring the environmental safety and commodity safety in chain stores, avoiding commodity loss, monitoring the dates of stored commodities and timely cleaning out overdue commodities.
Further, the shopping guide module comprises a route guide unit, an information display unit, a similar recommendation unit and a personnel explanation unit, wherein the route guide unit, the information display unit and the similar recommendation unit are all transmitted to the client terminal through the internet and are displayed on the self-service machine through the internet of things on the site of a chain store, the route guide unit is used for displaying the positions of different commodities in the store, the corresponding commodities can be conveniently and quickly found by the client, the commodity information is displayed by the information display unit, the shopping selection by the client is convenient, the similar recommendation unit is used for recommending commodities with the same function and type when the commodities are appointed by the client to be used as alternative commodities, and the personnel explanation unit is used for assigning site shopping guide personnel to explain, so that humanized service is achieved.
Furthermore, the warehousing module comprises an in-out information unit, a commodity classification unit and an inventory statistics unit, the in-out information unit is used for counting in-out information of commodities, the commodity classification unit is used for classifying the commodities in storage and putting on shelves in time, and the inventory statistics unit is used for calculating the residual inventory by combining the in-out information, so that the inventory information of the commodities can be updated in time.
Furthermore, the attendance checking module comprises on-duty state check and performance improvement check, wherein the on-duty state check is used for performing attendance check according to the attendance checking information of the staff, and the performance improvement check is used for performing performance check according to the shopping guide times and the sold commodities displayed by the shopping guide module; the monitoring module comprises commodity safety monitoring, commodity date monitoring and site safety monitoring, the commodity safety monitoring is used for monitoring commodities at a goods shelf and an outlet alarm is used for monitoring the in-out condition of commodities which are not bought for order, so that the stealing behavior is avoided, the commodity date monitoring is used for monitoring the production date and the quality guarantee period of each commodity, and the overdue commodities are removed and scrapped in time; the site safety monitoring is used for monitoring site safety, including fire safety and personnel safety monitoring.
Further, the client terminal comprises a retrieval module, a guiding module, an ordering module and an advice module, wherein the retrieval module is used for retrieving commodities on line and finding corresponding commodity information and inventory states conveniently in time, the guiding module is used for receiving shopping guide information so as to find commodity positions quickly, the ordering module is used for ordering the customers on line, and the advice module is used for feeding back advice after consumption.
A chain operation management method comprises the following steps:
s1, the headquarter center platform distributes the commodities to chain stores through a distribution module;
s2, receiving commodities by the chain store, updating the inventory information in time, providing detailed commodity shopping guide information for the store-coming customers, guiding the customer to consume, and checking personnel in the store;
s3, a customer selects and purchases on line through a customer terminal, then arrives at the nearest chain store to take goods off line, or purchases on line, and quickly inquires and purchases the goods through the retrieval module and the guide module, thereby improving the purchasing efficiency and feeding back the goods through the suggestion module after consuming;
s4, the middle central platform receives the operation condition of the chain store branch platforms, and analyzes commodity replenishment information in time, so that replenishment is carried out in advance, smooth operation is guaranteed, and the operation policy is adjusted in time by combining the operation condition and the client suggestion, so that the operation benefit is improved.
Further, in step S4, the replenishment information is used to calculate the replenishment quantity of the commodity, and the method includes: the optimal replenishment quantity is the budget for the whole year/12 seasonal index growth rate-the quantity of stock in the month.
The working principle is as follows: the invention distributes commodities to chain stores through the distribution module, the chain stores receive the commodities and update the inventory information in time, provides detailed commodity shopping guide information for customers of the store, guides the customers to consume, examines personnel in the stores, the customers select the commodities on line through the customer terminals, then arrive at the nearest chain stores to take the commodities off line, or shop on line under the chain stores, quickly inquires and purchases the commodities through the retrieval module and the guide module, the purchase efficiency is improved, the middle central platform feeds back through the suggestion module after consumption, receives the operation condition of the sub-platforms of the chain stores, analyzes the commodity replenishment information in time, replenishes the commodities in advance, ensures smooth operation, and adjusts the operation policy in time according to the operation condition and the customer suggestion, thereby improving the operation benefit.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (10)
1. A chain operation management system is characterized by comprising;
the system comprises a headquarter central platform, a headquarter and a chain store, wherein the headquarter central platform is used for making an operation policy by a headquarter, updating commodities, distributing the commodities to the chain store for selling, and receiving the operation condition fed back by the branch platforms of the chain store, so that the sales difference is analyzed, the operation policy is modified in time, and the purpose of leading the headquarter to be global is achieved;
the chain store branch platform is used for managing the interior of each chain store, realizes information synchronization with the headquarter central platform, and manages the internal commodity information, commodity selling, personnel management and customer guiding conditions;
and the client terminal is used for searching, purchasing and booking on line by a client on the headquarter central platform, taking goods, purchasing on site and consulting under the lines on the chain store branch platforms, and feeding back a purchasing result and a recommendation to the headquarter central platform, so that the headquarter central platform can adjust an operating policy in time.
2. The chain operation management system according to claim 1, wherein: the headquarter center platform comprises a distribution module, an analysis module, an assessment module and an order module, wherein,
the distribution module is used for producing and purchasing commodities and distributing the commodities to each chain retail store to achieve the purpose of logistics distribution;
the analysis module is used for analyzing the operation condition of each chain store and the sales condition of each commodity, analyzing and predicting the replenishment quantity of each commodity, facilitating the timely delivery of the commodity to the chain stores, and counting and integrating the suggestions fed back by the client terminal, so that the management policy is timely adjusted, and the purposes of checking defects and repairing leaks are achieved;
the order module is used for receiving the online commodity reservation of the client terminal, facilitating the preparation of commodities in advance, directly sending the commodities to the home of the client according to address information provided by the client, or providing the nearest offline chain store position, facilitating the client to take the commodities along the way;
the assessment module is used for assessing the operation conditions of each chain store, so that the quality is assessed, excellent chain stores are rewarded, and chain stores with low benefits are trained and improved.
3. The chain operation management system according to claim 2, wherein: the analysis module comprises an operator policy analysis module, a goods replenishment quantity analysis module and a sales volume difference analysis module, wherein the operator policy analysis module is used for integrating the operation condition of each chain store and the feedback information of the client terminal, analyzing the advantages and the disadvantages of the existing operator policy and adjusting in time, so that the operation benefit is improved; the replenishment quantity analysis is used for receiving the commodity sales conditions of each chain store, comparing the sales conditions of each year, and analyzing the later-stage sales quota of each chain store, so that the goods can be prepared and delivered in advance, and the operation efficiency is ensured; the sales volume difference analysis is used for analyzing the sales volume difference of the same commodity in different chain stores, so that the proportion of different commodities in the chain store can be adjusted in time, and optimal operation is achieved.
4. The chain operation management system according to claim 1, wherein: the chain store branch platform comprises a shopping guide module, a storage module, a cash register module, an attendance module and a monitoring module, wherein,
the shopping guide module is used for providing commodity shopping guide and consultation for a customer at a store, so that the customer can conveniently buy required articles in time and attract the customer to buy the articles;
the warehousing module is used for updating inventory information of commodities in the chain store in time, so that a headquarter central platform can integrate matched commodities conveniently and a client terminal can select the commodities;
the cash register module is used for collecting cash when the commodity is sold and feeding back selling information in time, so that the inventory information and the selling information of the commodity can be updated conveniently;
the attendance checking module is used for checking the working state of the chain store staff and checking the performance of the shopping guide staff;
the monitoring module is used for monitoring the environmental safety and commodity safety in chain stores, avoiding commodity loss, monitoring the dates of stored commodities and timely cleaning out overdue commodities.
5. The chain operation management system according to claim 4, wherein: the shopping guide module comprises a route guide unit, an information display unit, a similar recommendation unit and a personnel explanation unit, wherein the route guide unit, the information display unit and the similar recommendation unit are all transmitted to a client terminal through the Internet and are displayed on a self-service machine through the Internet of things on a chain store site, the route guide unit is used for displaying the positions of different commodities in the store, so that the client can find corresponding commodities quickly, the information display unit is used for displaying commodity information and enabling the client to search for shopping options, the similar recommendation unit is used for recommending commodities with the same function and type when the commodities are specified by the client to be missing as alternative commodities, and the personnel explanation unit is used for assigning site shopping guide personnel to explain, so that humanized service is achieved.
6. The chain operation management system according to claim 4, wherein: the warehousing module comprises an in-out information unit, a commodity classification unit and an inventory statistics unit, wherein the in-out information unit is used for counting in-out information of commodities, the commodity classification unit is used for classifying the commodities in the warehouse and putting the commodities on shelves in time, and the inventory statistics unit is used for calculating the residual inventory by combining the in-out information, so that the inventory information of the commodities is updated in time.
7. The chain operation management system according to claim 4, wherein: the attendance checking module comprises an on-duty state check and a performance improvement check, wherein the on-duty state check is used for performing attendance check according to the attendance checking information of the staff, and the performance improvement check is used for performing the performance check according to the shopping guide times and the sold commodities displayed by the shopping guide module; the monitoring module comprises commodity safety monitoring, commodity date monitoring and site safety monitoring, the commodity safety monitoring is used for monitoring commodities at a goods shelf and an alarm at an outlet is used for monitoring the in-out condition of commodities which are not bought for avoiding theft, the commodity date monitoring is used for monitoring the production date and quality guarantee period of each commodity, and overdue commodities are guaranteed to be removed and scrapped in time; the site safety monitoring is used for monitoring site safety, and comprises fire safety and personnel safety monitoring.
8. The chain operation management system according to claim 1, wherein: the client terminal comprises a retrieval module, a guiding module, an ordering module and a suggestion module, wherein the retrieval module is used for retrieving commodities on line and finding corresponding commodity information and inventory states conveniently in time, the guiding module is used for receiving shopping guide information so as to find commodity positions quickly, the ordering module is used for ordering the commodities on line by the client, and the suggestion module is used for feeding back suggestions after consumption.
9. A chain operation management method is characterized by comprising the following steps:
s1, the headquarter center platform distributes the commodities to chain stores through a distribution module;
s2, receiving commodities by the chain store, updating the inventory information in time, providing detailed commodity shopping guide information for the store-coming customers, guiding the customer to consume, and checking personnel in the store;
s3, a customer selects and purchases on line through a customer terminal, then arrives at the nearest chain store to take goods off line, or purchases on line, and quickly inquires and purchases the goods through the retrieval module and the guide module, thereby improving the purchasing efficiency and feeding back the goods through the suggestion module after consuming;
s4, the middle central platform receives the operation condition of the chain store branch platforms, and analyzes commodity replenishment information in time, so that replenishment is carried out in advance, smooth operation is guaranteed, and the operation policy is adjusted in time by combining the operation condition and the client suggestion, so that the operation benefit is improved.
10. The chain operation management method according to claim 9, wherein: in step S4, the replenishment information is obtained by calculating the replenishment quantity of the commodity, and the method includes: the optimal replenishment quantity is the budget for the whole year/12 seasonal index growth rate-the quantity of stock in the month.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110818019.7A CN113592542A (en) | 2021-07-20 | 2021-07-20 | Chain operation management system and method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110818019.7A CN113592542A (en) | 2021-07-20 | 2021-07-20 | Chain operation management system and method thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN113592542A true CN113592542A (en) | 2021-11-02 |
Family
ID=78248349
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202110818019.7A Withdrawn CN113592542A (en) | 2021-07-20 | 2021-07-20 | Chain operation management system and method thereof |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN113592542A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115271275A (en) * | 2022-09-30 | 2022-11-01 | 网联客(北京)数字科技有限公司 | Method and system for assisting in linking merchants based on SaaS (software as a service) |
-
2021
- 2021-07-20 CN CN202110818019.7A patent/CN113592542A/en not_active Withdrawn
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115271275A (en) * | 2022-09-30 | 2022-11-01 | 网联客(北京)数字科技有限公司 | Method and system for assisting in linking merchants based on SaaS (software as a service) |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US11823122B2 (en) | Food display system integrating retailer services with consumer engagement | |
| Mou et al. | Retail store operations: Literature review and research directions | |
| CN107886391B (en) | Cross-border vertical e-commerce management method | |
| CN110910161A (en) | Intelligent sales management system for drinks and beverages | |
| Van Woensel et al. | Consumer responses to shelf out‐of‐stocks of perishable products | |
| KR20200009542A (en) | Intelligent Shopping Platform Management System and Its Methods Based on Consumer Big Data | |
| US20040225578A1 (en) | Consumer shopping tool to augment retail sales | |
| US20030154141A1 (en) | Image recognition inventory management system | |
| US20100070333A1 (en) | Enhanced business and inventory mangement systems | |
| Lukic | The effects of application of lean concept in retail | |
| CN110889736A (en) | Intelligent wine and beverage selling system | |
| CN113592542A (en) | Chain operation management system and method thereof | |
| Milićević et al. | Retail Out-of-stocks in the Context of Centralized and Direct Delivery | |
| Xie et al. | Analysis of overstock in construction supply chain and inventory optimization | |
| Atan et al. | Displaying and discounting perishables: Impact on retail profits and waste | |
| Case et al. | Enterprise information systems | |
| KR20060101719A (en) | Management system for goods supplementary display and method thereof | |
| US20220383398A1 (en) | Virtual, inferred, and derived planograms | |
| Bayle-Tourtoulou et al. | Assessing the Frequency and Causes of Out of Stock Events Through Store Scanner Data | |
| TWI804792B (en) | Computer-implemented systems and methods for intelligent profit gap determination and responsive adjustment | |
| Rifai et al. | Inventory Control and EOQ Forecasting Tools as Effective Decision-Making Model | |
| JP2002259550A (en) | Receiving/placing order and providing system in entry scheme at goods center of recycled home electric appliance and trade-in/buyout assessed price system therein | |
| Kurniawan et al. | Inventory Control and EOQ Forecasting Tools as Effective Decision-Making Model | |
| Ragin-Skorecka et al. | Analysis of a selected logistic model online store | |
| KS | Optimization of Inventory Management using Supplier Evaluation. |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| WW01 | Invention patent application withdrawn after publication | ||
| WW01 | Invention patent application withdrawn after publication |
Application publication date: 20211102 |