CN113539455A - Hospital field evaluation system, device and method - Google Patents

Abstract

The invention discloses a hospital field evaluation system, which comprises an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module, wherein the evaluation standard management module is used for managing the evaluation standard of a hospital; the evaluation standard management module provides functions of adding, deleting and modifying evaluation standards, supports the import/export function of the evaluation standards, and can simultaneously manage a plurality of sets of evaluation standards; the expert management module comprises an expert information management unit, an expert database management unit, an expert extraction unit and an expert group management unit; the business process management module comprises an evaluation process management unit, an evaluation task monitoring unit and an evaluation result management unit; the user authority management module comprises an administrator port, an evaluated unit port and an expert port. The system, the device and the method have the advantages of high efficiency, time saving and labor saving, can meet the use requirements of hospital grade evaluation, large hospital inspection and various on-site supervision and examination, and have comprehensive functions.

Description

Hospital field evaluation system, device and method

Technical Field

The invention relates to the field of hospital business process management evaluation, in particular to a hospital field evaluation system, a hospital field evaluation device and a hospital field evaluation method.

Background

Along with the rapid development of economy in China, the economic level and the education level of people are higher and higher, and people pay more and more attention to self health problems. In the face of more and more hospitalization needs, various hospitals are gradually established, and the number of hospitals is also increased year by year. In order to improve the service quality of various hospitals and enable medical personnel to obtain good medical experience, relevant departments are essential to the evaluation (review and assessment) of the hospitals.

Common evaluation indexes at present comprise hospital grade evaluation, large hospital inspection, various on-site supervision and examination and the like. However, in the related part, a large amount of paper-based materials are required to be evaluated when a certain hospital unit is evaluated, the paper-based evaluation materials are sent by a contact person and are recovered after the evaluation is made, data statistics is required to be carried out on a large amount of paper-based materials after the recovery, and corresponding evaluation is finally made; the evaluation method has a complex flow, and often takes months to complete an evaluation application proposed by a certain medical unit, and the evaluation method has low efficiency and needs a large amount of manpower and material resources.

Disclosure of Invention

In order to solve the problems, the invention develops a hospital field evaluation system and a hospital field evaluation method, the system, the device and the method solve the defects of low efficiency, time and labor waste and cost waste of the traditional hospital field evaluation mode by using a paperless office mode, the evaluation system can meet the use requirements of hospital grade evaluation, large-scale hospital patrol and various field supervision and examination, and the functions are comprehensive.

In order to achieve the technical effects, the invention is realized by the following technical scheme:

a hospital field evaluation system comprises an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module;

the evaluation standard management module provides functions of adding, deleting and modifying evaluation standards, supports the import/export function of the evaluation standards, and can manage a plurality of sets of evaluation standards simultaneously;

the expert management module comprises an expert information management unit, an expert extraction unit and an expert group management unit, wherein,

the expert information management unit collects and manages basic information of experts, and at least comprises the following components: expert name, specialty, unit, phone, and specials;

the expert database management unit can be provided with a plurality of expert databases which are associated with the evaluation task to form a plurality of mutually independent expert databases;

the expert extraction unit is used for automatically extracting expert groups meeting the requirements of the number of people and the specialty from the expert database of the expert database management unit according to the requirements of the evaluation task on the number of people, the specialty and the like of the experts, automatically shielding the experts of the unit to be evaluated and supporting the manual secondary selection management function;

the expert group management unit is used for appointing an expert group leader and setting the viewing and operating authorities of the expert group members;

the business process management module comprises an evaluation process management unit, an evaluation task monitoring unit and an evaluation result management unit,

an evaluation flow management unit: accepting an evaluation application, initiating evaluation, distributing evaluation tasks and summarizing evaluation results;

an evaluation task management unit: managing an evaluation task group, specifying an expert group, managing evaluation time, distributing tasks of the expert group, presetting a permission module, and supervising and summarizing evaluation results;

evaluation task monitoring unit: presetting the authority of roles of administrators and expert group leaders, and checking and monitoring the execution progress of evaluation;

an evaluation result management unit: confirming, rechecking and rejecting the evaluation result;

the user authority management module comprises an administrator port, an evaluated unit port and an expert port, wherein the administrator port, the evaluated unit port and the expert port are connected with the user authority management module

The administrator port has the management functions of an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module;

the evaluated unit port provides an evaluation application, checks an evaluation result and details of the evaluation result;

the expert port is dynamically weighted by an administrator according to the evaluation task and is divided into an expert group leader and expert group members, wherein,

expert group leader: checking the evaluation tasks distributed by the administrator, distributing the evaluation tasks to each expert group member, checking the completion progress of the evaluation tasks of the expert group members, checking the evaluation results submitted by the expert group members, and confirming, rejecting and modifying the evaluation results;

members of the expert group: checking the evaluation terms, evaluating according to the evaluation terms, inquiring, modifying and submitting an evaluation result;

and the result query module is used for displaying the evaluation result and the evaluation result detail.

The utility model provides a field evaluation device of hospital, includes client and server, the server is used for storing the evaluation information, and the evaluation information includes evaluation standard management information, expert's management information, business process management information, user's authority management information and result inquiry information, the client includes administrator's client, is appraised unit client and expert's client, the client carries out the interaction of data through browser, little letter applet or independent APP and server.

A hospital field evaluation method comprises the following steps:

s1, the unit to be evaluated puts forward an evaluation application through the port to be evaluated;

s2, the administrator accepts the evaluation application at the service process management module of the administrator port, initiates the corresponding evaluation process, and uses the expert management module to extract and determine the expert group;

s3, determining an expert group leader and expert group members, empowering the expert group leader, acquiring the task allocation authority of a certain specific evaluation standard of a specific evaluated unit by the expert group leader, executing an evaluation task allocation function by the expert group leader, and automatically allocating evaluation terms to corresponding experts by the system according to the specialties and the specialties of the expert group members;

s4, after the expert team leader issues an evaluation task, the expert team member checks the evaluation terms, the grading rules, the data and the scores to be input in the authority range, and submits the evaluation results after the expert team member finishes the evaluation of all the evaluation terms;

s5, after receiving the evaluation results submitted by each expert group member, the expert group leader confirms, refunds or modifies the evaluation results, and after confirming all the evaluation results, the expert group leader submits the evaluation results of the unit to be evaluated to complete the evaluation;

s6, after receiving the evaluation results submitted by the expert team leader, the administrator terminates the evaluation tasks of the expert team and collects, ranks, stores and uploads the evaluation results;

and S7, the evaluated unit inquires the evaluation result and the evaluation result details through the evaluated unit port.

The invention has the beneficial effects that: the system, the device and the method of the invention solve the defects of low efficiency, time and labor waste and cost waste of the traditional hospital field evaluation mode by using a paperless office mode, and the evaluation system can meet the use requirements of hospital grade evaluation, large-scale hospital inspection and various field supervision and examination and check and has comprehensive functions.

Detailed Description

The technical solutions of the present invention are described clearly and completely by the following specific embodiments, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

The invention provides a hospital field evaluation system, which comprises an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module, wherein the evaluation standard management module is used for managing the evaluation standard of a hospital;

the evaluation standard management module provides functions of adding, deleting and modifying evaluation standards, supports import/export functions of the evaluation standards, can simultaneously manage a plurality of sets of evaluation standards, and has the following essential elements: standard name, application range, evaluation clause and the like; the essential elements of the evaluation clause include: specific contents (including chapters, sections, bars and money), score weights, scoring rules (character description), scoring algorithms (an algorithm editor can freely write a calculation formula to calculate input data into a review score), professional categories of review experts and the like;

the expert management module comprises an expert information management unit, an expert extraction unit and an expert group management unit, wherein,

the expert information management unit collects and manages basic information of experts, and at least comprises the following components: expert name, specialty, unit, phone, and specials;

the expert database management unit can be provided with a plurality of expert databases which are associated with the evaluation task to form a plurality of mutually independent expert databases;

the expert extraction unit is used for automatically extracting expert groups meeting the requirements of the number of people and the specialty from the expert database of the expert database management unit according to the requirements of the evaluation task on the number of people, the specialty and the like of the experts, automatically shielding the experts of the unit to be evaluated and supporting the manual secondary selection management function;

the expert group management unit is used for appointing an expert group leader and setting the viewing and operating authorities of the expert group members;

the business process management module comprises an evaluation process management unit, an evaluation task monitoring unit and an evaluation result management unit,

an evaluation flow management unit: accepting an evaluation application, initiating evaluation, distributing evaluation tasks and summarizing evaluation results;

an evaluation task management unit: managing an evaluation task group, specifying an expert group, managing evaluation time, distributing tasks of the expert group, presetting a permission module, and supervising and summarizing evaluation results; the evaluation task group is that a plurality of evaluated units are set as one task group and can be distributed to the same or different expert groups for evaluation, and the evaluation result supports ranking in the group;

evaluation task monitoring unit: presetting the authority of roles of administrators and expert group leaders, and checking and monitoring the execution progress of evaluation; whether the specific grading state is visible in real time or not can be set according to different evaluation task requirements;

an evaluation result management unit: confirming, rechecking and rejecting the evaluation result;

the user authority management module comprises an administrator port, an evaluated unit port and an expert port, wherein the administrator port, the evaluated unit port and the expert port are connected with the user authority management module

The administrator port has the management functions of an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module;

the evaluated unit port provides an evaluation application, checks an evaluation result and details of the evaluation result;

the expert port is dynamically weighted by an administrator according to the evaluation task and is divided into an expert group leader and expert group members, wherein,

expert group leader: checking all to-be-executed evaluation tasks distributed by an administrator, distributing the evaluation tasks to each expert group member, checking the completion progress of the evaluation tasks of the expert group members, checking the evaluation results submitted by the expert group members, and confirming, rejecting and modifying the evaluation results;

members of the expert group: checking the evaluation terms, evaluating according to the evaluation terms, inquiring, modifying and submitting an evaluation result;

and the result query module is used for displaying the evaluation result and the evaluation result detail.

A hospital field evaluation device comprises a client and a server, wherein the server is used for storing evaluation information, the evaluation information comprises evaluation standard management information, expert management information, business process management information, user authority management information and result query information, the client comprises an administrator client, an evaluated unit client and an expert client, the client is pre-equipped with the hospital field evaluation system, and different users can log in the corresponding clients to perform corresponding operations according to claimed accounts and passwords; and the client side performs data interaction with the server through a browser, a WeChat applet or an independent APP.

A hospital field evaluation method comprises the following steps:

s1, the unit to be evaluated puts forward an evaluation application through the port to be evaluated;

s2, the administrator accepts the evaluation application at the service process management module of the administrator port, initiates the corresponding evaluation process, and uses the expert management module to extract and determine the expert group;

s3, determining an expert group leader and expert group members, empowering the expert group leader, acquiring the task allocation authority of a certain specific evaluation standard of a specific evaluated unit by the expert group leader, executing an evaluation task allocation function by the expert group leader, and automatically allocating evaluation terms to the corresponding expert group members by the system according to the specialties and the specialties of the expert group members; when the condition that partial clauses are not successfully allocated to the expert group members occurs, the system gives a prompt and cannot enter the next process until all clauses are allocated to the expert group members;

after the evaluation task is distributed, the evaluation task enters an evaluation task stage to be issued, and at the stage, an expert team leader can check all relevant information of the evaluation task, and whether experts can see the terms to be evaluated and the information of an evaluated unit or not can be controlled according to the preset authority;

s4, after the expert team leader issues an evaluation task, the expert team member checks the evaluation terms, the grading rules, the data and the scores to be input in the authority range, and submits the evaluation results after the expert team member finishes the evaluation of all the evaluation terms;

s5, after receiving the evaluation results submitted by each expert group member, the expert group leader confirms, refunds or modifies the evaluation results, and after confirming all the evaluation results, the expert group leader submits the evaluation results of the unit to be evaluated to complete the evaluation;

s6, after receiving the evaluation results submitted by the expert team leader, the administrator terminates the evaluation tasks of the expert team and collects, ranks, stores and uploads the evaluation results;

and S7, the evaluated unit inquires the evaluation result and the evaluation result details through the evaluated unit port.

In the description herein, references to the description of "one embodiment," "an example," "a specific example" or the like are intended to mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.

The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise embodiments disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.

Claims (3)

1. A hospital field evaluation system is characterized by comprising an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module;

the evaluation standard management module provides functions of adding, deleting and modifying evaluation standards, supports the import/export function of the evaluation standards, and can manage a plurality of sets of evaluation standards simultaneously;

the expert management module comprises an expert information management unit, an expert extraction unit and an expert group management unit, wherein,

the expert information management unit collects and manages basic information of experts, and at least comprises the following components: expert name, specialty, unit, phone, and specials;

the expert database management unit can be provided with a plurality of expert databases which are associated with the evaluation task to form a plurality of mutually independent expert databases;

the expert extraction unit is used for automatically extracting expert groups meeting the requirements of the number of people and the specialty from the expert database of the expert database management unit according to the requirements of the evaluation task on the number of people, the specialty and the like of the experts, automatically shielding the experts of the unit to be evaluated and supporting the manual secondary selection management function;

the expert group management unit is used for appointing an expert group leader and setting the viewing and operating authorities of the expert group members;

the business process management module comprises an evaluation process management unit, an evaluation task monitoring unit and an evaluation result management unit,

an evaluation flow management unit: accepting an evaluation application, initiating evaluation, distributing evaluation tasks and summarizing evaluation results;

an evaluation task management unit: managing an evaluation task group, specifying an expert group, managing evaluation time, distributing tasks of the expert group, presetting a permission module, and supervising and summarizing evaluation results;

evaluation task monitoring unit: presetting the authority of roles of administrators and expert group leaders, and checking and monitoring the execution progress of evaluation;

an evaluation result management unit: confirming, rechecking and rejecting the evaluation result;

the user authority management module comprises an administrator port, an evaluated unit port and an expert port, wherein the administrator port, the evaluated unit port and the expert port are connected with the user authority management module

The administrator port has the management functions of an evaluation standard management module, an expert management module, a business process management module, a user authority management module and a result query module;

the evaluated unit port provides an evaluation application, checks an evaluation result and details of the evaluation result;

the expert port is dynamically weighted by an administrator according to the evaluation task and is divided into an expert group leader and expert group members, wherein,

expert group leader: checking the evaluation tasks distributed by the administrator, distributing the evaluation tasks to each expert group member, checking the completion progress of the evaluation tasks of the expert group members, checking the evaluation results submitted by the expert group members, and confirming, rejecting and modifying the evaluation results;

members of the expert group: checking the evaluation terms, evaluating according to the evaluation terms, inquiring, modifying and submitting an evaluation result;

and the result query module is used for displaying the evaluation result and the evaluation result detail.

2. A hospital field evaluation device comprises a client and a server, and is characterized in that the server is used for storing evaluation information, the evaluation information comprises evaluation standard management information, expert management information, business process management information, user authority management information and result query information, the client comprises an administrator client, an evaluated unit client and an expert client, the client is pre-equipped with a hospital field evaluation system, and a user can log in the client to perform corresponding operation according to claimed accounts and passwords; and the client side performs data interaction with the server through a browser, a WeChat applet or an independent APP.

3. A hospital field evaluation method is characterized by comprising the following steps:

s1, the unit to be evaluated puts forward an evaluation application through the port to be evaluated;

s2, the administrator accepts the evaluation application at the service process management module of the administrator port, initiates the corresponding evaluation process, and uses the expert management module to extract and determine the expert group;

s3, determining an expert group leader and expert group members, empowering the expert group leader, acquiring the task allocation authority of a certain specific evaluation standard of a specific evaluated unit by the expert group leader, executing an evaluation task allocation function by the expert group leader, and automatically allocating evaluation terms to corresponding experts by the system according to the specialties and the specialties of the expert group members;

s4, after the expert team leader issues an evaluation task, the expert team member checks the evaluation terms, the grading rules, the data and the scores to be input in the authority range, and submits the evaluation results after the expert team member finishes the evaluation of all the evaluation terms;

s5, after receiving the evaluation results submitted by each expert group member, the expert group leader confirms, refunds or modifies the evaluation results, and after confirming all the evaluation results, the expert group leader submits the evaluation results of the unit to be evaluated to complete the evaluation;

s6, after receiving the evaluation results submitted by the expert team leader, the administrator terminates the evaluation tasks of the expert team and collects, ranks, stores and uploads the evaluation results;

and S7, the evaluated unit inquires the evaluation result and the evaluation result details through the evaluated unit port.