CN113493148B

CN113493148B - Elevator management method and device and electronic equipment

Info

Publication number: CN113493148B
Application number: CN202010205572.9A
Authority: CN
Inventors: 刘少维
Original assignee: Hitachi Elevator China Co Ltd; Hitachi Elevator Shanghai Co Ltd
Current assignee: Hitachi Elevator China Co Ltd; Hitachi Elevator Shanghai Co Ltd
Priority date: 2020-03-20
Filing date: 2020-03-20
Publication date: 2023-09-12
Anticipated expiration: 2040-03-20
Also published as: CN113493148A

Abstract

The application provides an elevator management method, an elevator management device and electronic equipment, wherein the elevator management method comprises the steps of collecting passenger waiting data corresponding to each floor; processing according to the passenger waiting data to obtain waiting distribution data; and if the abnormal part which is not in the set threshold value interval exists in the elevator waiting distribution data, adjusting an elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data.

Description

Elevator management method and device and electronic equipment

Technical Field

The application relates to the technical field of elevator control, in particular to an elevator management method, an elevator management device and electronic equipment.

Background

The elevator group management system manages a plurality of elevator cars as one elevator group, and can provide efficient operation service to users.

In existing elevator group management systems, elevator cars for allocation are basically selected according to an evaluation function consisting of a plurality of evaluation items. When a new elevator hall call occurs, an evaluation value is calculated for each elevator car if it is assigned to the elevator hall call according to an evaluation function, and the elevator car with the best evaluation value is assigned to the elevator hall call.

However, due to the carrying capacity of the elevator group management system itself and the occurrence of allocation changes, the response time of part of the hall calls may be prolonged. Especially in areas of buildings where people flow conditions are more complex, conditions with long response times may be exacerbated. Under this situation, if the elevator group management control mode is not changed, the situation that long-time waiting for the elevator is possible to concentrate on part of floors or passengers on the basis that the daily people flow condition in the same building area is basically stable. This happens multiple times or for a long time, which will affect the riding experience of the passengers.

Disclosure of Invention

In view of the above, an object of an embodiment of the present application is to provide an elevator management method, an elevator management device, and an electronic device. The elevator dispatching system can achieve the effect of adaptively adjusting the dispatching of the elevator, so that the condition that passengers wait for the elevator to be longer can be reduced.

In a first aspect, an embodiment of the present application provides an elevator management method, including:

collecting passenger waiting data corresponding to each floor;

processing according to the passenger waiting data to obtain waiting distribution data;

and if the abnormal part which is not in the set threshold value interval exists in the elevator waiting distribution data, adjusting an elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data.

In an alternative embodiment, the passenger waiting data includes: the waiting time length and the waiting position of the passengers; the waiting ladder distribution data comprise waiting ladder duration distribution; the step of processing according to the passenger waiting data to obtain waiting distribution data comprises the following steps:

and determining the waiting duration distribution according to the waiting duration of each passenger in the passenger waiting data or the passenger waiting position corresponding to each passenger.

According to the elevator management method provided by the embodiment of the application, as the data mainly affecting the experience of passengers is the waiting duration, the duration distribution of waiting is researched in the embodiment, so that the determined elevator allocation and transportation strategy can meet the requirements of passengers more and the waiting duration is reduced.

In an optional embodiment, the determining the waiting duration distribution according to the waiting duration of each passenger in the passenger waiting data or the passenger waiting position corresponding to each passenger includes:

and obtaining the passenger duration distribution of each passenger according to the passenger waiting duration corresponding to each passenger.

The elevator management method provided by the embodiment of the application can also take the passengers as research objects to research the elevator waiting time of the passengers, so that the determined elevator allocation strategy can be more suitable for the requirements of the passengers on the elevator, and the elevator waiting time of the passengers is reduced.

In an optional embodiment, the obtaining the passenger duration distribution of each passenger according to the passenger waiting duration corresponding to each passenger includes:

calculating the single waiting time length of each waiting time of a target passenger to obtain a first single waiting time length set of the target passenger, wherein the target passenger is any passenger in a target group;

according to the first single waiting duration set, determining the first overtime waiting times of the single waiting duration of the target passenger exceeding a first preset value; or calculating the total waiting time length of the target passenger to obtain the first total waiting time length of the target passenger; or sequencing the overtime waiting times of all passengers in the target group to obtain the ranking of the overtime waiting times of the passengers; or sequencing the total waiting duration of all passengers in the target group to obtain the ranking of the waiting duration of the passengers.

The elevator management method provided by the embodiment of the application can also take the passengers as research objects to respectively research the elevator waiting conditions of the passengers from multiple dimensions, so that the elevator waiting distribution conditions of the passengers can be known better, the determined elevator allocation strategy can be more suitable for the requirements of the passengers on the elevator, and the elevator waiting time of the passengers is reduced.

and determining the floor waiting time distribution according to the waiting time of each passenger in the passenger waiting data and the passenger waiting position of each passenger.

The elevator management method provided by the embodiment of the application can also take floors as research objects to research the elevator waiting time of passengers on each floor, so that the determined elevator allocation strategy can be more suitable for the requirements of the passengers on the elevators on each floor, and the elevator waiting time of the passengers is reduced.

In an optional embodiment, the determining the floor waiting distribution according to the waiting duration of each passenger corresponding to each passenger in the passenger waiting data and the passenger waiting position corresponding to each passenger includes:

calculating the single waiting time length of each passenger waiting for each time of a target floor to obtain a second single waiting time length set of the target floor, wherein the target floor is any floor of a target area;

determining second overtime elevator waiting times of each passenger in the target floor, wherein the single elevator waiting time exceeds a second preset value according to the second single elevator waiting time set; or calculating the total waiting time length of the target floor to obtain the second total waiting time length of the target floor; or, sorting the overtime waiting times of all passengers in all floors of the target area to obtain the floor overtime waiting times ranking; or, sequencing the total waiting duration of all passengers in all floors of the target area to obtain the ranking of the waiting duration of the floors.

According to the elevator management method provided by the embodiment of the application, the floors can be used as research objects, and the elevator waiting conditions of passengers on each floor can be researched from multiple dimensions, so that the elevator waiting distribution conditions of each floor can be known, the determined elevator allocation strategy can be more suitable for the requirements of passengers on elevators on each floor, and the elevator waiting time of the passengers is reduced.

In an alternative embodiment, the adjusting the elevator dispatching policy according to the abnormal part in the waiting ladder distribution data includes:

determining an abnormal floor corresponding to the abnormal part in the waiting ladder distribution data;

preferentially dispatching the elevator for the abnormal floor; or, setting an elevator response time limit for the abnormal floor, and configuring an elevator to answer the elevator taking demand of the abnormal floor within the response time limit; or, allocating a designated elevator for the abnormal floor to respond to the elevator taking demand of the abnormal floor; or, all elevators are partitioned so that each elevator responds only to the elevator taking demand in the corresponding area.

The elevator management method provided by the embodiment of the application can also adaptively adjust the elevator operation strategy, so that the elevator can respond to the floor needing the elevator at present more quickly.

In an alternative embodiment, the method further comprises:

and if the abnormal part which is not in the set threshold value interval exists in the waiting ladder distribution data, sending a prompt message to a set user.

The elevator management method provided by the embodiment of the application can also send the prompt message to the setting user, so that related personnel can know the running condition of the elevator.

In an alternative embodiment, the sending the prompt message to the setting user includes:

sending an elevator dispatch message to a passenger waiting for an elevator; or alternatively, the first and second heat exchangers may be,

and sending a prompt message of the abnormal waiting of the passengers to a management user of the elevator.

The elevator management method provided by the embodiment of the application can also send the prompt message to the passengers or the management users to relieve the emotion of the passengers or enable the management personnel to know the running condition of the current elevator.

In a second aspect, an embodiment of the present application further provides an elevator management apparatus, including:

the acquisition module is used for acquiring the passenger waiting data corresponding to each floor;

the processing module is used for processing the passenger waiting ladder data to obtain waiting ladder distribution data;

and the adjusting module is used for adjusting the elevator dispatching strategy according to the abnormal part in the waiting ladder distribution data if the abnormal part which is not in the set threshold value interval exists in the waiting ladder distribution data.

In a third aspect, an embodiment of the present application further provides an electronic device, including: a processor, a memory storing machine readable instructions executable by the processor, which when executed by the processor, perform the steps of the elevator management method of the first aspect, or any of the possible implementation manners of the first aspect.

In a fourth aspect, the present embodiment also provides a computer readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the elevator management method of the first aspect, or any of the possible implementation manners of the first aspect.

According to the elevator management method, the elevator management device, the electronic equipment and the computer readable storage medium, the elevator waiting data distribution condition is adopted for research, so that the current elevator waiting condition can be known, and then the elevator dispatching strategy is adjusted according to the abnormal part in the elevator waiting data distribution condition, so that the operation of an elevator can be more suitable for the requirements of passengers, and the situation that the elevator waiting time of the passengers is longer is reduced.

In order to make the above objects, features and advantages of the present application more comprehensible, embodiments accompanied with figures are described in detail below.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are needed in the embodiments will be briefly described below, it being understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and other related drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

Fig. 1 is a block schematic diagram of an electronic device according to an embodiment of the present application.

Fig. 2 is a flowchart of an elevator management method according to an embodiment of the present application.

Fig. 3 is a schematic functional block diagram of an elevator management apparatus according to an embodiment of the present application.

Detailed Description

The technical solutions in the embodiments of the present application will be described below with reference to the accompanying drawings in the embodiments of the present application.

It should be noted that: like reference numerals and letters denote like items in the following figures, and thus once an item is defined in one figure, no further definition or explanation thereof is necessary in the following figures. Meanwhile, in the description of the present application, the terms "first", "second", and the like are used only to distinguish the description, and are not to be construed as indicating or implying relative importance.

Example 1

For the convenience of understanding the present embodiment, first, an electronic device for performing the elevator management method disclosed in the embodiment of the present application will be described in detail.

As shown in fig. 1, a block schematic diagram of an electronic device is provided. The electronic device 100 may include a memory 111, a memory controller 112, a processor 113, a peripheral interface 114, and an input output unit 115. Those of ordinary skill in the art will appreciate that the configuration shown in fig. 1 is merely illustrative and is not limiting of the configuration of the electronic device 100. For example, electronic device 100 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.

The above-mentioned memory 111, memory controller 112, processor 113, peripheral interface 114, and input/output unit 115 are electrically connected to each other directly or indirectly to realize data transmission or interaction. For example, the components may be electrically connected to each other via one or more communication buses or signal lines. The processor 113 is used to execute executable modules stored in the memory.

The Memory 111 may be, but is not limited to, a random access Memory (Random Access Memory, RAM), a Read Only Memory (ROM), a programmable Read Only Memory (Programmable Read-Only Memory, PROM), an erasable Read Only Memory (Erasable Programmable Read-Only Memory, EPROM), an electrically erasable Read Only Memory (Electric Erasable Programmable Read-Only Memory, EEPROM), etc. The memory 111 is configured to store a program, and the processor 113 executes the program after receiving an execution instruction, and a method executed by the electronic device 100 defined by the process disclosed in any embodiment of the present application may be applied to the processor 113 or implemented by the processor 113.

The processor 113 may be an integrated circuit chip having signal processing capabilities. The processor 113 may be a general-purpose processor, including a central processing unit (Central Processing Unit, CPU for short), a network processor (Network Processor, NP for short), etc.; but also digital signal processors (digital signal processor, DSP for short), application specific integrated circuits (Application Specific Integrated Circuit, ASIC for short), field Programmable Gate Arrays (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components. The disclosed methods, steps, and logic blocks in the embodiments of the present application may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.

The peripheral interface 114 couples various input/output devices to the processor 113 and the memory 111. In some embodiments, the peripheral interface 114, the processor 113, and the memory controller 112 may be implemented in a single chip. In other examples, they may be implemented by separate chips.

The input-output unit 115 described above is used to provide input data to a user. The input/output unit 115 may be, but is not limited to, a mouse, a keyboard, and the like.

The electronic device 100 in this embodiment may be used to perform each step in each method provided in the embodiment of the present application. The implementation of the elevator management method is described in detail below by means of several embodiments.

Example two

Referring to fig. 2, a flowchart of an elevator management method according to an embodiment of the present application is shown. The specific flow shown in fig. 2 will be described in detail.

Step 201, collecting passenger waiting data corresponding to each floor.

Optionally, during the working process, data acquisition can be performed on the waiting passengers in the target area according to a set time rule.

For example, the set time rule collection data may be data of the passenger collected every specified time period. For example, the specified duration may be a half minute, twenty seconds, ten seconds, one minute, etc.

The time-law-setting data collection may be, for example, the data of the passenger collected in real time each time the passenger is waiting for a landing.

In this embodiment, each of the above-described key areas where the riding destination is selectable may be provided with an image pickup device. The image acquisition device may be used to acquire image data of a passenger.

Optionally, the acquired image data may be subjected to face recognition to determine the identity information of the passenger.

In this embodiment, a passenger who needs to ride an elevator in the target area may be provided with an identification card. After any card reading device in the target area reads the identification card, the information of the target floor which needs to be reached and is input by the passenger can be received. For example, the identification card may have stored therein the identity information of the passenger.

Optionally, the identification card of the passenger can be read by the card reading device so as to realize the collection of the passenger data.

For example, the collected passenger data may include: the identity information of the passengers, the destination floors to be reached, the waiting time of the passengers, the waiting position of the passengers and the like.

And 202, processing according to the passenger waiting data to obtain waiting distribution data.

In this embodiment, the weather ladder distribution data may include: the waiting profile data for passengers and the waiting profile data for floors.

The waiting profile data for the passenger may include: the time length of each waiting for each passenger, the total waiting times of each passenger, the time-out waiting times of each passenger, the total waiting time of each passenger and the like.

The waiting profile data for the passenger may include: the time length of each waiting for each passenger in the appointed time period, the total waiting times of each passenger in the appointed time period, the time-out waiting times of each passenger in the appointed time period, the total waiting time of each passenger in the appointed time period and the like.

The landing profile data for a floor may include: the time length of each waiting for each passenger in each floor, the total number of waiting steps of the passengers in each floor, the time-out waiting times of the passengers in each floor, the total time length of waiting for the passengers in each floor, and the like.

The landing profile data for a floor may include: the time length of each waiting for each passenger at each floor in a specified time period, the total waiting times of the passengers at each floor in the specified time period, the overtime waiting times of the passengers at each floor in the specified time period, the total waiting time of the passengers at each floor in the specified time period, and the like.

Illustratively, the specified time period described above may be a period of the last week, the last day, the last fifteen days, the last ten days, or the like.

Optionally, the waiting duration distribution is determined according to the waiting duration of each passenger corresponding to each passenger in the passenger waiting data or the waiting position of each passenger corresponding to each passenger.

For example, the waiting duration profile may include a passenger duration profile and a floor waiting duration profile. The passenger waiting time can be obtained according to the processing of the passenger waiting time corresponding to each passenger. The floor waiting duration distribution can be obtained by processing data of the waiting duration of the passengers corresponding to the passengers and the waiting positions of the passengers corresponding to the passengers.

In an alternative embodiment, first, a single waiting duration of any target passenger in a target group when waiting for a ladder each time may be calculated, so as to obtain a first single waiting duration set of the target passengers. And then, according to the first single waiting duration set, determining the first overtime waiting times of the single waiting duration of the target passenger exceeding a first preset value.

The target group may be, for example, passengers who take an elevator in the target area.

Optionally, the starting time of taking the elevator and the arrival time of the elevator can be determined according to the passenger selection, and the single waiting time of the passenger is long.

The first preset value may be set as needed, for example. For example, the first preset value may be two minutes, three minutes, or the like.

Optionally, whether the first time-out waiting time of the target passenger in the judging period exceeds a first time threshold value can be judged, and if the first time-out waiting time exceeds the first time threshold value, the current waiting time of the target passenger can be judged to be abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

Alternatively, the above-described determination period may be the last day, the last week, the last ten days, or the like.

In this embodiment, the first-time threshold may be different according to the difference of the determination periods. Illustratively, the longer the decision period, the larger the value of the first time threshold may be. For example, if the determination period is one day, the first time count threshold may be two times, three times, four times, or the like. If the determination period is one week, the first time threshold may be ten times, thirteen times, nine times, or the like.

In an alternative embodiment, first, a single waiting duration of any target passenger in a target group when waiting for a ladder each time may be calculated, so as to obtain a first single waiting duration set of the target passengers. And then, calculating the total waiting time length of the target passenger according to the first single waiting time length set to obtain the first total waiting time length of the target passenger.

For example, the values in the first single waiting duration set may be summed, and then the total waiting duration of the target passenger may be obtained.

Optionally, whether the total duration of the first waiting ladder of the target passenger in the judging period exceeds a first time length threshold value can be judged, and if the total duration exceeds the first time length threshold value, the current waiting ladder of the target passenger is judged to be abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In this embodiment, the value of the first time length threshold may be different according to the difference of the determination periods. Illustratively, the longer the decision period, the larger the value of the first time length threshold value may be. For example, if the determination period is one day, the first time period threshold may be three minutes, five minutes, six minutes, or the like. If the determination period is one week, the first time period threshold may be twenty minutes, half hours, twenty-five minutes, or the like.

In an alternative embodiment, first, a single waiting duration of any target passenger in a target group when waiting for a ladder each time may be calculated, so as to obtain a first single waiting duration set of the target passengers. And then, calculating the total time-out waiting time duration of the target passenger according to the time-out waiting time duration set in the first single waiting time duration set to obtain the total time duration of the first time-out waiting time duration of the target passenger.

By way of example, the passenger super-time ladder set may be screened from the first single waiting time ladder duration set, and the total first super-time ladder duration of the target passenger may be obtained by adding values of elements in the passenger super-time ladder set.

Optionally, whether the total duration of the first time-exceeding ladder of the target passenger in the judging period exceeds a second duration threshold value can be judged, and if the total duration exceeds the second duration threshold value, the current waiting ladder of the target passenger is judged to be abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In an alternative embodiment, first, the single waiting duration of all passengers in the target group when waiting each time can be calculated, so as to obtain a first single waiting duration set corresponding to all passengers. And then, determining the overtime waiting times of all passengers according to the first single waiting time duration set corresponding to all passengers. And finally, sequencing the overtime waiting times of all passengers in the target group to obtain the ranking of the overtime waiting times of the passengers.

Alternatively, whether the ranking of the target passenger is the first designated number of names may be determined according to the ranking of the passengers over the time waiting times in the determination period, and if the ranking of the target passenger is the first designated number of names, the current waiting of the target passenger may be determined to be abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

Illustratively, the first specified number may be a value as desired, e.g., the first specified number may be a value of three, four, five, etc.

In an alternative embodiment, first, the single waiting duration of all passengers in the target group when waiting each time can be calculated, so as to obtain a first single waiting duration set corresponding to all passengers. And then, determining the total waiting duration of all passengers according to the first single waiting duration set corresponding to all passengers. And finally, sequencing the total waiting duration of all passengers in the target group to obtain the ranking of the waiting duration of the passengers.

Alternatively, the ranking may be performed according to the waiting time of the passenger in the determination period, whether the ranking of the target passenger is the first second designated number of names may be determined, and if the ranking of the target passenger is the first second designated number of names, the current waiting of the target passenger may be determined to be abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

Illustratively, the second specified number may be a value as desired, e.g., the second specified number may be a value of three, four, five, six, etc.

In an alternative embodiment, first, the single waiting duration of all passengers in the target group when waiting each time can be calculated, so as to obtain a first single waiting duration set of all passengers. And then, calculating the total time-out waiting time duration of all passengers according to the time-out waiting time duration set in the first single waiting time duration set to obtain the total time-out waiting time duration of all passengers. And finally, sequencing the total time-out waiting duration of all passengers in the target group to obtain the time-out waiting duration ranking of the passengers.

Alternatively, the passengers may be ranked according to the time duration of the passenger exceeding the time ladder in the determination period, whether the ranking of the target passenger is the first second designated number of names may be determined, and if the ranking of the target passenger is the first second designated number of names, the current waiting ladder of the target passenger may be determined to be abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In an alternative embodiment, if the target passenger is a VIP passenger, it is determined whether the current waiting duration of the target passenger exceeds a first preset value, and if the current waiting duration of the target passenger exceeds the first preset value, it may be determined that the current waiting duration of the target passenger is abnormal. Further, when it is determined that the current waiting for the target passenger is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In an alternative embodiment, first, the single waiting duration of each passenger waiting at each waiting time of any target floor in the target area may be calculated, so as to obtain a second single waiting duration set of the target floor. And then, according to the second single waiting time duration set, determining the second overtime waiting times of the single waiting time duration of the target floor exceeding a second preset value.

Optionally, the starting time of the elevator can be selected according to the passengers on the target floor, and the arrival time of the elevator is determined, so that the passengers can wait for the elevator for a long time.

The second preset value may be set as desired. For example, the second preset value may be two minutes, three minutes, or the like. Alternatively, the second preset value may be equal to the first preset value, and of course, the second preset value may be unequal to the first preset value.

Optionally, whether the second overtime waiting time of the target floor in the judging period exceeds a second time threshold can be judged, and if the second overtime waiting time exceeds the second time threshold, the current waiting time of the target floor can be judged to be abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In this embodiment, the second time threshold may be different according to the difference of the determination periods, and the value of the second time threshold is different. Illustratively, the longer the decision period, the larger the value of the second-time threshold may be. For example, if the determination period is one day, the second time threshold may be five times, six times, eight times, or the like. If the determination period is one week, the second time threshold may be fifty times, sixty times, seventy times, or the like.

In an alternative embodiment, first, the single waiting duration of each passenger waiting at the target floor may be calculated, so as to obtain a second single waiting duration set of the target floor. And then, calculating the total waiting time length of the target passenger according to the second single waiting time length set to obtain the second total waiting time length of the target passenger.

For example, the values in the second single set of waiting time periods may be added, and then the second total waiting time period of the target floor may be obtained.

Optionally, whether the total duration of the second waiting ladder of the target floor in the judging period exceeds a third duration threshold value can be judged, and if the total duration exceeds the third duration threshold value, the current waiting ladder of the target floor is judged to be abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In this embodiment, the third duration threshold may be different according to different determination periods, and the value of the third duration threshold is different. Illustratively, the longer the decision period, the larger the value of the third duration threshold may be. For example, if the determination period is one day, the third time period threshold may be thirty minutes, fifty minutes, forty-two minutes, or the like. If the determination period is one week, the third duration threshold may be two hours, one half hour, eighty minutes, or the like.

In an alternative embodiment, first, the single waiting duration of each passenger waiting at the target floor may be calculated, so as to obtain a second single waiting duration set of the target floor. And then, calculating the total waiting time length of the target passenger according to the overtime waiting time length set in the second single waiting time length set to obtain the second overtime waiting time length of the target passenger.

By way of example, the second super-time elevator total duration of the target floor can be obtained by screening out the super-time elevator set of the floor from the second single time elevator duration set and adding up the values of the elements in the super-time elevator set of the floor.

Optionally, it may be determined whether the total duration of the second super-time ladder of the target floor in the determination period exceeds a fourth time length threshold, and if so, it may be determined that the current waiting ladder of the target floor is abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In an alternative embodiment, first, the single waiting duration of each passenger waiting at the target floor may be calculated, so as to obtain a second single waiting duration set of the target floor. And then, determining the overtime waiting times of all floors according to the second single waiting time duration set corresponding to all floors. And finally, sequencing the overtime waiting times of all floors in the target area to obtain the ranking of the overtime waiting times of the floors.

Optionally, whether the ranking of the target floor is the first third designated number of names may be determined according to the ranking of the time-out waiting times of the floors in the determination period, and if the ranking of the target floor is the first third designated number of names, the current waiting time of the target floor may be determined to be abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

Illustratively, the third specified number may be a value as desired, e.g., the third specified number may be a value of six, four, seven, etc.

In an alternative embodiment, first, the single waiting duration of each passenger waiting at the target floor may be calculated, so as to obtain a second single waiting duration set of the target floor. And then determining the total waiting duration of all floors according to the second single waiting duration set corresponding to all floors. And finally, sequencing the total waiting duration of all floors in the target area to obtain the ranking of the waiting duration of the floors.

Optionally, the ranking may be performed according to the time length of the landing in the determining period, whether the ranking of the target floor is the first fourth specified number of names may be determined, and if the ranking of the target floor is the first fourth specified number of names, the current landing of the target floor may be determined to be abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

Illustratively, the fourth specified number may be a value as desired, e.g., the fourth specified number may be a value of five, six, seven, eight, etc.

In an alternative embodiment, first, the single waiting duration of each passenger waiting at the target floor may be calculated, so as to obtain a second single waiting duration set of the target floor. And then, determining the total waiting duration of all floors according to the overtime waiting duration set in the second single waiting duration set. And finally, sequencing the total waiting duration of all floors in the target area to obtain the ranking of the time-exceeding waiting duration of the floors.

Optionally, the ranking can be performed according to the time length of the landing exceeding the time in the judging period, whether the ranking of the target landing is the fourth appointed number name before is determined, and if the ranking of the target landing is the fourth appointed number name before, the current waiting landing of the target landing can be judged to be abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

In an alternative embodiment, if the destination floor is a VIP floor, whether the current waiting duration of the destination floor exceeds a second preset value is determined, and if a passenger is currently waiting at the destination floor and the current waiting duration of the passenger exceeds the second preset value, the current waiting duration of the destination floor can be determined to be abnormal. Further, when it is determined that the current waiting ladder of the target floor is abnormal, it may be necessary to adaptively adjust the elevator operation strategy.

And step 203, if the abnormal part which is not in the set threshold value interval exists in the elevator waiting distribution data, adjusting an elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data.

Optionally, each item of data in the weather ladder distribution data may be compared with a preset threshold or a threshold interval to determine whether an abnormal portion in the weather ladder distribution data that is not within the preset threshold interval exists. Illustratively, the determination criteria for the different weather distribution data are described in detail in the related description of step 202, and are not described herein.

Optionally, step 203 may include: and determining an abnormal floor corresponding to the abnormal part in the elevator waiting distribution data, and adjusting an elevator dispatching strategy aiming at the abnormal floor.

Optionally, adjusting the elevator call policy may include: and preferentially dispatching the elevator for the abnormal floor.

Optionally, adjusting the elevator call policy may include: setting an elevator response time limit for the abnormal floor, and configuring an elevator to answer the elevator taking demand of the abnormal floor within the response time limit.

Optionally, adjusting the elevator call policy may include: and allocating an assigned elevator to the abnormal floor in response to the elevator taking demand of the abnormal floor.

Optionally, adjusting the elevator call policy may include: all elevators are zoned so that each elevator responds only to the elevator taking demand in the corresponding zone.

Optionally, adjusting the elevator call policy may include: a plurality of elevator waiting ladders are allocated for abnormal floors. The set number may be determined based on the number of elevators currently operable, e.g. the set number may be a one, a two-level value.

Optionally, adjusting the elevator call policy may include: the allocation rules are changed in real time or at a time limit so that the operable elevator answers calls of abnormal floors preferentially.

Optionally, adjusting the elevator call policy may include: the allocation rules are changed in real time or at a time limit so that the operable elevator answers calls at abnormal floors within a specified time.

In an alternative embodiment, different pre-warning levels can be set for different abnormal conditions, and different elevator allocation strategies can be configured for different pre-warning levels.

Illustratively, the higher the number of passengers waiting for a flight over time, the higher the corresponding alert level. The longer the total duration of the waiting ladder for the passengers is, the higher the corresponding early warning level is.

Through the above-described individual steps, the elevator demand of an abnormal floor can be adaptively responded to. Further, to make the setting user more aware of the elevator operation condition, the elevator management method in this embodiment may further include the following steps:

And step 204, if the abnormal part which is not in the set threshold value interval exists in the waiting ladder distribution data, sending a prompt message to a setting user.

Optionally, sending the alert message to the setting user may include: sending an elevator dispatch message to a passenger waiting for an elevator; or sending a prompt message of the abnormal waiting of the passengers to a management user of the elevator.

Illustratively, sending the alert message to the setting user may include: sending customer complaint early warning prompts to a management user of the elevator; or, sending a long waiting prompt to the passenger waiting for the elevator; or, sending a guidance prompt to the passenger waiting for the elevator; or, sending a pacifying prompt to the passenger waiting for the elevator; or, sending a priority dispatch prompt to the passengers waiting for the elevator.

The above-mentioned administrative users of the elevator can be e.g. elevator manufacturing units or elevator maintenance personnel.

The flow of the elevator management method provided by the present embodiment is further described below by way of several examples.

In a first example, the waiting data for each passenger in the target area may be acquired first. For example, the waiting data of each passenger can be shot by the acquisition device, and the waiting data of each passenger can be acquired by a card reading mode.

Then, the waiting data of each passenger are identified and detected, and three long-time waiting conditions are identified from the waiting data: the first place is 10 months 15 days at 10-11 am, and a passenger A of VIP (VIP) in twenty-eighth building takes a long time for waiting for a ladder; the second place is that within 10 months, the service floor, namely the eight-storey, takes place twice in 9-10 am for long time waiting for stairs; the third is that in 10 months, the passenger B takes a long waiting time once at the third floor of the service floor at 13-14 pm.

Optionally, the following three levels of early warning may be preset in this example, where:

third, passengers wait for stairs for a long time more than once in a month period; or, in the month period, the service floor has more than one time of long-time waiting for the elevator;

second stage, in the month period, the number of long-time waiting stairs of the passenger exceeds twice; or, in the month period, the service floor has more than twice times of long-time waiting for the elevator;

first stage, in the month period, passengers wait for stairs for a long time for more than three times; or, in the month period, the service floor has more than three times of long-time waiting for the elevator; or, in a month period, the VIP customer waits for a long time for a ladder number to exceed three times; or, in the month period, the VIP special floor has more than three times of long-time elevator waiting conditions.

Based on pre-set early warning, the first long-time elevator waiting condition reaches a first-stage early warning level, the second long-time elevator waiting condition reaches a second-stage early warning level, and the third long-time elevator waiting condition reaches a third-stage early warning level.

In this example, different elevator allocation strategies may be employed for different pre-warnings.

Illustratively, the elevator dispatching policy corresponding to the third-level early warning level may be: a plurality of elevator waiting ladders are allocated for abnormal floors.

The adjusting elevator operation strategy corresponding to the second-stage early warning level can be as follows: allocating a set number of elevator waiting ladders for abnormal floors; or, changing allocation rules in real time or at a time limit so that the operable elevator answers the call of the abnormal floor preferentially.

The elevator dispatching strategy corresponding to the first-stage early warning level can be: allocating a set number of elevator waiting ladders for abnormal floors; or, assigning an assigned elevator to the abnormal floor in response to the elevator taking demand of the abnormal floor.

Based on the configuration of the elevator dispatching strategy:

for a first long waiting time, a single ladder may be assigned to answer passenger a's call alone. Further, if there is no call currently, the elevator will be waiting in twenty-eight floors.

Aiming at the long-time waiting at the second place, the allocation rule can be changed in real time or at a time limit according to the current elevator running condition at 9-10 am every day in the next month so that the current running elevator can answer the call of the eighth building preferentially. Further, if there is no call currently, two elevators can be provided to wait for the elevator in the eighth floor.

For the long-time waiting ladder at the third place, the time of 13-14 pm of the day of the next month can be used, and when no call is made, one or two elevators can be provided for waiting at the third floor.

In this example, to the long-time waiting for the ladder in the first place, can send one-level early warning signal and early warning information suggestion to elevator manufacturing unit or elevator maintenance personnel. Optionally, a prompt of "give priority to the passenger for getting up to the elevator" may also be sent.

In this example, to the long-time waiting for the ladder of second place, can send second grade early warning signal and early warning information suggestion to elevator manufacturing unit or elevator maintenance personnel. Optionally, a prompt of "give priority to the passenger, please wait for patience" is sent.

In this example, to the long-time ladder of waiting in the third place, can send tertiary early warning signal and early warning information suggestion to elevator manufacturing unit or elevator maintenance personnel.

In a second example, the waiting data for each passenger in the target area may be acquired first. For example, the waiting data of each passenger can be shot by the acquisition device, and the waiting data of each passenger can be acquired by a card reading mode.

Then, identifying and detecting the waiting data of each passenger, and identifying three abnormal waiting conditions: the first place is 10 months 14 days-10 months 20 days, a certain accumulated waiting time of the passenger A reaches five hours, and the long-time waiting number of the passengers is ranked first among all passengers; the second place is 10 months 14 days-10 months 20 days, the accumulated waiting time of the service floor 12 buildings reaches nine hours, and the long-time waiting number of stairs is ranked first in all service floors; the third place is 10 months 14 days-10 months 20 days, a certain accumulated waiting time of the passenger B reaches three hours and half, and the long waiting time number is ranked second among all passengers.

thirdly, in a week period, the overtime waiting times of passengers are in the first five passengers and the accumulated waiting time exceeds three hours; or, in the week period, the number of times of long-time waiting for the elevator occurs on the service floors is the first five times in all the service floors, and the accumulated waiting time exceeds six hours.

The second stage, in week period, the time-out waiting times of passengers are in the first three in all passengers and the accumulated waiting time exceeds four hours; or, in the week period, the service floors are in the first three times of long-time waiting for the elevator, and the accumulated waiting time exceeds eight hours.

In the first stage, in a week period, the overtime waiting times of passengers are in the first two passengers and the accumulated waiting time exceeds five hours; or, in the week period, the service floors are in the first two times of long-time waiting for the elevator, and the accumulated waiting time exceeds ten hours.

The elevator dispatching strategy corresponding to the third-stage early warning level can be: the allocation rules are changed in real time or time-limited, so that the elevator can forcedly answer the call of the abnormal floor within five minutes.

The adjusting elevator operation strategy corresponding to the second-stage early warning level can be as follows: the allocation rules are changed in real time or time-limited, so that the elevator can forcedly answer the call of the abnormal floor within three minutes.

The elevator dispatching strategy corresponding to the first-stage early warning level can be: the allocation rules are changed in real time or time-limited, so that the elevator can forcedly answer the call of the abnormal floor within two minutes.

Based on the configuration of the elevator dispatching strategy:

the allocation rule can be changed in real time or in a time-limited manner according to the first abnormal waiting elevator, so that the elevator can forcedly answer the call of the abnormal floor within two minutes.

The allocation rule can be changed in real time or in a time-limited way for the second abnormal elevator waiting, so that the elevator can forcedly answer the call of the abnormal floor within three minutes.

The allocation rule can be changed in real time or in a time-limited way aiming at the abnormal waiting of the third elevator, so that the elevator can forcedly answer the call of the abnormal floor within five minutes.

In this example, the passenger may also be issued "elevator latest arrival time: * Time score, please wait for tolerance.

In the method of the embodiment, the customer complaint early warning mechanism is introduced to provide warning information in advance, timely and comprehensively, so that the elevator management system can take countermeasures early and prevent the countermeasures. The method in this embodiment breaks the existing group management control mode and implements special elevator operation management for abnormal floors and passengers. Further, a passenger prompting system is established, pacifying and prompting are carried out on passengers, and the pressure and emotion of waiting for passengers are relieved in an effort mode. Through the mode, the waiting time of each service floor and passengers is more average, the situation that the long-time waiting situation is concentrated on a certain floor or a person is effectively avoided, the waiting pressure of the passengers is relieved, and the customer complaint probability is greatly reduced.

Example III

Based on the same application conception, the embodiment of the application also provides an elevator management device corresponding to the elevator management method, and because the principle of solving the problem by the device in the embodiment of the application is similar to that of the embodiment of the elevator management method, the implementation of the device in the embodiment of the application can be referred to the description in the embodiment of the method, and the repetition is omitted.

Fig. 3 is a schematic functional block diagram of an elevator management device according to an embodiment of the present application. The individual modules in the elevator management device in this embodiment are used to perform the individual steps in the method embodiments described above. The elevator management device comprises a collection module 301, a processing module 302 and an adjustment module 303; wherein, the liquid crystal display device comprises a liquid crystal display device,

the acquisition module 301 is configured to acquire passenger waiting data corresponding to each floor;

the processing module 302 is configured to process the passenger waiting ladder data to obtain waiting ladder distribution data;

and an adjustment module 303, configured to adjust an elevator dispatching policy according to the abnormal portion in the elevator waiting distribution data if the abnormal portion in the elevator waiting distribution data is not within the set threshold interval.

In one possible embodiment, the passenger waiting data includes: the waiting time length and the waiting position of the passengers; the waiting ladder distribution data comprise waiting ladder duration distribution; the step of processing according to the passenger waiting data to obtain waiting distribution data comprises the following steps:

In a possible implementation manner, the processing module 302 is configured to:

In a possible implementation, the adjusting module 303 is configured to:

In one possible embodiment, the elevator management device of the present embodiment includes:

and the prompting module is used for sending a prompting message to a setting user if the abnormal part which is not in the set threshold value interval exists in the waiting ladder distribution data.

In one possible implementation, the prompting module is configured to:

Furthermore, the embodiment of the application also provides a computer readable storage medium, on which a computer program is stored, which computer program, when being executed by a processor, performs the steps of the elevator management method described in the above-mentioned method embodiment.

The computer program product of the elevator management method provided by the embodiment of the present application includes a computer readable storage medium storing program codes, and the instructions included in the program codes may be used to execute the steps of the elevator management method described in the above method embodiment, and specifically, refer to the above method embodiment and are not described herein.

In the several embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. The apparatus embodiments described above are merely illustrative, for example, of the flowcharts and block diagrams in the figures that illustrate the architecture, functionality, and operation of possible implementations of apparatus, methods and computer program products according to various embodiments of the present application. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

In addition, functional modules in the embodiments of the present application may be integrated together to form a single part, or each module may exist alone, or two or more modules may be integrated to form a single part.

The functions, if implemented in the form of software functional modules and sold or used as a stand-alone product, may be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution, in the form of a software product stored in a storage medium, comprising several instructions for causing a computer device (which may be a personal computer, a server, a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes. It is noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises the element.

The above description is only of the preferred embodiments of the present application and is not intended to limit the present application, but various modifications and variations can be made to the present application by those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the protection scope of the present application. It should be noted that: like reference numerals and letters denote like items in the following figures, and thus once an item is defined in one figure, no further definition or explanation thereof is necessary in the following figures.

The foregoing is merely illustrative of the present application, and the present application is not limited thereto, and any person skilled in the art will readily recognize that variations or substitutions are within the scope of the present application. Therefore, the protection scope of the application is subject to the protection scope of the claims.

Claims

1. An elevator management method, comprising:

collecting passenger waiting data corresponding to each floor;

If the abnormal part which is not in the set threshold value interval exists in the elevator waiting distribution data, adjusting an elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data;

wherein, the passenger waiting data includes: the waiting time length and the waiting position of the passengers; the waiting ladder distribution data comprise waiting ladder duration distribution; the step of processing according to the passenger waiting data to obtain waiting distribution data comprises the following steps: determining the waiting duration distribution according to the waiting duration of each passenger in the passenger waiting data or the passenger waiting position corresponding to each passenger;

the step waiting time length distribution is determined according to the passenger waiting time length corresponding to each passenger in the passenger step waiting data or the passenger step waiting position corresponding to each passenger, and the step waiting time length distribution comprises the following steps: and determining the floor waiting time distribution according to the waiting time of each passenger in the passenger waiting data and the passenger waiting position of each passenger.

2. The method according to claim 1, wherein the determining the waiting time length distribution according to the waiting time length of each passenger in the passenger waiting data or the passenger waiting position corresponding to each passenger includes:

3. The method according to claim 2, wherein the obtaining the passenger duration distribution of each passenger according to the passenger waiting duration corresponding to each passenger includes:

4. The method according to claim 1, wherein determining the floor waiting profile according to the waiting time of each passenger in the passenger waiting data and the passenger waiting position of each passenger comprises:

5. The method of claim 1, wherein said adjusting an elevator maneuver according to the anomaly in the elevator distribution data comprises:

6. The method according to any one of claims 1-5, further comprising:

7. The method of claim 6, wherein the sending a reminder message to the setup user comprises:

8. An elevator management apparatus, comprising:

the adjusting module is used for adjusting an elevator dispatching strategy according to the abnormal part in the waiting ladder distribution data if the abnormal part which is not in the set threshold value interval exists in the waiting ladder distribution data;

wherein, the passenger waiting data includes: the waiting time length and the waiting position of the passengers; the waiting ladder distribution data comprise waiting ladder duration distribution; in the process of processing according to the passenger waiting data to obtain waiting distribution data, the processing module is specifically configured to: determining the waiting duration distribution according to the waiting duration of each passenger in the passenger waiting data or the passenger waiting position corresponding to each passenger;

In the process of determining the waiting duration distribution according to the waiting duration of each passenger in the waiting data of each passenger or the waiting position of each passenger, the processing module is specifically configured to: and determining the floor waiting time distribution according to the waiting time of each passenger in the passenger waiting data and the passenger waiting position of each passenger.

9. An electronic device, comprising: a processor, a memory storing machine-readable instructions executable by the processor, which when executed by the processor perform the steps of the method of any of claims 1 to 7 when the electronic device is run.

10. A computer-readable storage medium, characterized in that it has stored thereon a computer program which, when executed by a processor, performs the steps of the method according to any of claims 1 to 7.