CN113485860B

CN113485860B - Data processing method, device, storage medium and fault positioning system

Info

Publication number: CN113485860B
Application number: CN202110721394.XA
Authority: CN
Inventors: 崔凯
Original assignee: Beijing Dajia Internet Information Technology Co Ltd
Current assignee: Beijing Dajia Internet Information Technology Co Ltd
Priority date: 2021-06-28
Filing date: 2021-06-28
Publication date: 2024-03-01
Anticipated expiration: 2041-06-28
Also published as: CN113485860A

Abstract

The disclosure relates to a data processing method, a device, a storage medium and a fault locating system, and relates to the field of computers. The embodiment of the disclosure at least solves the problem of low efficiency of fault location analysis by application developers in the related technology. The method comprises the following steps: obtaining a fault log of a fault to be positioned from a preset fault log database, and obtaining a stage identifier of the fault to be positioned from the fault log of the fault to be positioned; the stage mark of the fault to be positioned is used for marking the log reporting stage of the occurrence moment of the fault to be positioned; determining a target running log comprising the phase identification of the fault to be located based on the phase identification of the fault to be located; the target operation log is used for providing a reference for locating the fault to be located.

Description

Data processing method, device, storage medium and fault positioning system

Technical Field

The present disclosure relates to the field of computers, and in particular, to a data processing method, apparatus, storage medium, and fault location system.

Background

Currently, the front-end device can generate a running log of the application and report the running log to the back-end server. In the process of running the application, if the application fails, the front-end equipment generates a fault log and sends the fault log to the back-end server. After receiving the fault log, in order to provide a basis for locating the fault for the developer of the application, the back-end server acquires a history running log before the fault occurs and displays the history running log.

However, if the application has failed multiple times before the failure occurs, the historical running log obtained by the backend server may include a lot of useless information, requiring the developer to perform complex screening again, which is time-consuming.

Disclosure of Invention

The disclosure provides a data processing method, a device, a storage medium and a fault locating system, so as to at least solve the problem of low efficiency of fault locating analysis by application developers in the related technology. The technical scheme of the present disclosure is as follows:

according to a first aspect of embodiments of the present disclosure, there is provided a data processing method, applied to a server, including: obtaining a fault log of a fault to be positioned from a preset fault log database, and obtaining a stage identifier of the fault to be positioned from the fault log of the fault to be positioned; the stage mark of the fault to be positioned is used for marking the log reporting stage of the occurrence moment of the fault to be positioned; determining a target running log comprising the phase identification of the fault to be located based on the phase identification of the fault to be located; the target operation log is used for providing a reference for locating the fault to be located.

Optionally, the determining the target running log including the stage identifier of the fault to be located based on the stage identifier of the fault to be located includes: inquiring a target operation log from a preset index relation based on a stage identification of a fault to be positioned; the index relationship is used for indexing the phase identifier carried in the operation log.

Optionally, the method further comprises: receiving a log sent by electronic equipment; the log comprises a log type identifier; and under the condition that the log type identifier is a fault identifier, determining the received log as a fault log, and updating a fault log database based on the received log.

Optionally, the method further comprises: under the condition that the log type identifier is an operation identifier, determining the received log as the operation log, mapping the received log with the stage identifier in the received log, and updating the index relationship based on a mapping result obtained by mapping.

Optionally, the method further comprises: and acquiring a user operation record in the target operation log, and sending the user operation record.

According to a second aspect of embodiments of the present disclosure, there is provided a data processing method, applied to an electronic device, including: acquiring a phase identifier of a current log reporting phase; a stage identifier is used for identifying a log reporting stage; generating an operation log at the current moment based on a phase identifier of a current log reporting phase, and sending the operation log at the current moment to a server; the running log at the current moment comprises a phase identifier of the current log reporting phase.

Optionally, in the case that the current log reporting stage is the first log reporting stage, the step of obtaining the stage identifier of the current log reporting stage includes: and acquiring the identification of the electronic equipment, and generating a phase identification of the current log reporting phase based on the identification.

Optionally, the method further comprises: determining that the application of the electronic equipment has a preset fault, and determining a stage identifier of the preset fault; the phase identification of the preset fault is used for identifying the log reporting phase at which the moment of the preset fault occurs; generating a fault log based on a phase identifier of a preset fault and sending the fault log to a server; the fault log includes a phase identification of the preset fault.

Optionally, the method further comprises: and after determining that the application of the electronic equipment has preset faults, updating the phase identifier of the current log reporting phase.

Optionally, the method further comprises: after updating the phase identifier of the current log reporting phase, the updated phase identifier is stored.

According to a third aspect of the embodiments of the present disclosure, there is provided a server including an acquisition unit and a determination unit; obtaining a fault log of a fault to be positioned from a preset fault log database, and obtaining a stage identifier of the fault to be positioned from the fault log of the fault to be positioned; the stage mark of the fault to be positioned is used for marking the log reporting stage of the occurrence moment of the fault to be positioned;

The determining unit is used for determining a target operation log comprising the phase identification of the fault to be positioned based on the phase identification of the fault to be positioned; the target operation log is used for providing a reference for locating the fault to be located.

Optionally, the determining unit is specifically configured to: inquiring a target operation log from a preset index relation based on a stage identification of a fault to be positioned; the index relationship is used for indexing the phase identifier carried in the operation log.

Optionally, the server further includes a receiving unit and an updating unit; the receiving unit is used for receiving the logs sent by the electronic equipment; the log comprises a log type identifier; the determining unit is further used for determining that the received log is a fault log under the condition that the log type identifier is a fault identifier; and the updating unit is used for updating the fault log database based on the received log.

Optionally, the server further includes a mapping unit; the determining unit is further used for determining that the received log is an operation log under the condition that the log type identifier is the operation identifier; the mapping unit is used for mapping the received log with the stage identifiers in the received log; and the updating unit is also used for updating the index relation based on the mapping result obtained by mapping.

Optionally, the server further includes a sending unit; the acquisition unit is also used for acquiring a user operation record in the target operation log; and the sending unit is used for sending the user operation record acquired by the acquisition unit.

According to a fourth aspect of embodiments of the present disclosure, there is provided an electronic device including an acquisition unit, a generation unit, and a transmission unit; the acquisition unit is used for acquiring a phase identifier of the current log reporting phase; a stage identifier is used for identifying a log reporting stage; the generation unit is used for generating an operation log at the current moment based on the stage identification of the current log reporting stage; the sending unit is used for sending the running log at the current moment to the server; the running log at the current moment comprises a phase identifier of the current log reporting phase.

Optionally, in the case that the current log reporting stage is a first log reporting stage, the acquiring unit is specifically configured to: and acquiring the identification of the electronic equipment, and generating a phase identification of the current log reporting phase based on the identification.

Optionally, the electronic device further includes a determining unit; the determining unit is used for determining that the application of the electronic equipment has preset faults and determining the stage identification of the preset faults; the phase identification of the preset fault is used for identifying the log reporting phase at which the moment of the preset fault occurs; the generating unit is also used for generating a fault log based on the phase identification of the preset fault; the sending unit is also used for sending the fault log to the server; the fault log includes a phase identification of the preset fault.

Optionally, the electronic device further includes an updating unit; and the updating unit is used for updating the phase identifier of the current log reporting phase after the determining unit determines that the application of the electronic equipment has preset faults.

Optionally, the electronic device further comprises a storage unit; and the storage unit is used for storing the updated stage identifier after the updating unit updates the stage identifier of the current log reporting stage.

According to a fifth aspect of embodiments of the present disclosure, there is provided a server comprising: a processor, a memory for storing instructions executable by the processor; wherein the processor is configured to execute instructions to implement the data processing method as provided in the first aspect.

According to a sixth aspect of embodiments of the present disclosure, there is provided an electronic device, comprising: a processor, a memory for storing instructions executable by the processor; wherein the processor is configured to execute instructions to implement the data processing method as provided in the second aspect.

According to a seventh aspect of embodiments of the present disclosure, there is provided a computer readable storage medium comprising instructions which, when executed by a processor of a server, cause the server to perform a data processing method as provided by the first aspect and any of its designs, and/or which, when executed by a processor of an electronic device, cause the electronic device to perform a data processing method as provided by the second aspect and any of its designs.

According to an eighth aspect of embodiments of the present disclosure, there is provided a fault location system, including a server and an electronic device; the server is configured to perform the data processing method of the first aspect, and the electronic device is configured to perform the data processing method of the second aspect.

According to a ninth aspect of embodiments of the present disclosure, there is provided a computer program product comprising instructions which, when run on a server, cause the server to perform a data processing method as provided by the first aspect and any one of the designs thereof, and/or which, when run on an electronic device, cause the electronic device to perform a data processing method as provided by the second aspect and any one of the designs thereof.

The technical scheme provided by the disclosure at least brings the following beneficial effects: the method comprises the steps of obtaining a phase identifier of a fault to be positioned from a fault log of the fault to be positioned, determining a target operation log comprising the phase identifier of the fault to be positioned according to the phase identifier of the fault to be positioned, and using the target operation log to provide a reference for positioning the fault to be positioned. Because the phase identification of the fault to be positioned is used for identifying the log reporting phase at which the occurrence time of the fault to be positioned is located, the determined target running log and the occurrence time of the fault are in the same log reporting phase, so that the running log stored in the server can be screened based on the occurrence of the fault, the complex screening work of developers is not needed, and the efficiency of fault positioning analysis is improved.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the disclosure and together with the description, serve to explain the principles of the disclosure and do not constitute an undue limitation on the disclosure.

FIG. 1 is a schematic diagram of a multi-fault location system shown in accordance with an exemplary embodiment;

FIG. 2 is one of the flow diagrams of a data processing method shown in accordance with an exemplary embodiment;

FIG. 3 is a second flow chart of a data processing method according to an exemplary embodiment;

FIG. 4 is a third flow chart illustrating a method of data processing according to an exemplary embodiment;

FIG. 5 is a fourth flow chart of a method of data processing, according to an exemplary embodiment;

FIG. 6 is a fifth flow chart of a method of data processing, according to an exemplary embodiment;

FIG. 7 is a flowchart illustrating a method of data processing according to an exemplary embodiment;

FIG. 8 is a flow chart of a method of data processing according to an exemplary embodiment;

FIG. 9 is a flowchart illustration of a method of data processing, eight, shown in accordance with an exemplary embodiment;

FIG. 10 is one of the structural schematics of a server shown according to an exemplary embodiment;

FIG. 11 is a schematic diagram of an electronic device, according to an example embodiment;

fig. 12 is a second schematic diagram of a server structure according to an exemplary embodiment.

Detailed Description

In order to enable those skilled in the art to better understand the technical solutions of the present disclosure, the technical solutions of the embodiments of the present disclosure will be clearly and completely described below with reference to the accompanying drawings.

It should be noted that the terms "first," "second," and the like in the description and claims of the present disclosure and in the foregoing figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments of the disclosure described herein may be capable of operation in sequences other than those illustrated or described herein. The implementations described in the following exemplary examples are not representative of all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with some aspects of the present disclosure as detailed in the accompanying claims.

In addition, in the description of the embodiments of the present disclosure, "/" means or, unless otherwise indicated, for example, a/B may mean a or B. "and/or" herein is merely an association relationship describing an association object, and means that three relationships may exist, for example, a and/or B may mean: a exists alone, A and B exist together, and B exists alone. In addition, in the description of the embodiments of the present disclosure, "a plurality" means two or more than two.

The data processing method provided by the embodiment of the disclosure can be suitable for a fault locating system. Fig. 1 shows a schematic diagram of a structure of the fault localization system. As shown in fig. 1, the fault location system 10 is used for providing a basis for fault location for a developer of an application, and the fault location system 10 includes an electronic device 11 and a server 12. The electronic device 11 is connected to a server 12. The electronic device 11 and the server 12 may be connected in a wired manner or may be connected in a wireless manner, which is not limited in the embodiment of the present disclosure.

It should be noted that, in the scenario related to the embodiment of the present disclosure, a preset application may be installed and run in an electronic device, and the preset application is used to collect a running log of the application and report the collected running log to a server. After receiving the running log, the server stores the running log, and when the application in the electronic equipment fails or is in error, the server acquires the stored running log and provides a basis for analyzing the application for the developer of the application. The electronic device according to the embodiments of the present disclosure may be the front-end device, and the server according to the embodiments of the present disclosure may be the back-end server, which is not specifically limited herein.

The electronic device 11 may be used for data interaction with the server 12, for example, the electronic device may be used for sending a running log and a fault log to the server.

Before sending the running log and the fault log, the electronic device 11 may also obtain a stage identifier of a log reporting stage, and add the stage identifier to the running log and the fault log.

Illustratively, the electronic device 11 includes a plurality of modules including a memory that may be used to store the phase identifiers.

The server 12 may be configured to receive the running log sent by the electronic device 11, and store the running log after receiving the running log.

The server 12 may also be configured to receive the fault log sent by the electronic device 11, obtain a target stage identifier from the fault log after receiving the fault log, and determine, according to the obtained target stage identifier, a running log including the target stage identifier as a target running log, so as to provide a basis for fault location of a developer.

The data processing method provided by the embodiment of the disclosure can be applied to the server in the fault locating system provided by the embodiment of the disclosure. The data processing method provided by the embodiment of the present disclosure is described below with reference to the accompanying drawings.

As shown in fig. 2, the data processing method provided in the embodiment of the present disclosure includes the following S201 to S203.

S201, the server acquires a fault log of a fault to be located from a preset fault log database.

As a possible implementation manner, after receiving an instruction that a user requests to locate a fault to be located, the server obtains a fault log of the fault to be located from a preset fault log database.

It should be noted that, the fault log database stores a plurality of fault logs, where the plurality of stored fault logs are stored after the server receives the fault log sent by the electronic device. The fault log comprises an identification of an application in the electronic equipment, an identification of a user, a fault identification, a moment of occurrence of the fault and a stage identification.

In one design, the server may specifically query a fault log of the fault to be located from a fault log database based on the identification of the fault to be located.

The identification of the fault to be located may be the time when the fault to be located occurs or the name of the fault to be located.

S202, the server acquires a phase identifier of the fault to be positioned from a fault log of the fault to be positioned.

The phase identification of the fault to be positioned is used for identifying the log reporting phase of the occurrence moment of the fault to be positioned.

As a possible implementation manner, the server analyzes the fault log of the fault to be located, so as to obtain the stage identifier of the fault to be located, which is included in the fault log of the fault to be located.

In some embodiments, a fault log includes a phase identifier, where the phase identifier corresponds to the fault and the phase identifier corresponds to a log reporting phase.

It will be appreciated that in the disclosed embodiments, a fault corresponds to a log reporting stage.

The log reporting stage is a time period for reporting the log by the electronic equipment, and in one log reporting stage, the time of occurrence of the fault is the last time of the log reporting stage.

It should be noted that, the location of each fault stage identifier in the corresponding fault log may be preset in advance in the server and the electronic device by a developer of the fault location system, which is not limited by the embodiment of the disclosure.

S203, the server determines a target operation log comprising the phase identification of the fault to be located based on the phase identification of the fault to be located.

The target operation log is used for providing a reference for locating the fault to be located.

As a possible implementation manner, the server parses the running logs included in the running log database, obtains the phase identifier included in each running log, and determines the target running log including the phase identifier of the fault to be located from the running logs included in the running log database according to the phase identifier of the fault to be located.

It should be noted that the running log database includes a plurality of running logs, and each running log includes an identifier referenced in the electronic device, an identifier of the user, and a stage identifier of the log reporting stage. The number of the target running logs may be one or more, which is not limited in this embodiment of the disclosure.

The technical scheme provided by the embodiment at least has the following beneficial effects: the method comprises the steps of obtaining a phase identifier of a fault to be positioned from a fault log of the fault to be positioned, determining a target operation log comprising the phase identifier of the fault to be positioned according to the phase identifier of the fault to be positioned, and using the target operation log to provide a reference for positioning the fault to be positioned. Because the phase identification of the fault to be positioned is used for identifying the log reporting phase at which the occurrence time of the fault to be positioned is located, the determined target running log and the occurrence time of the fault are in the same log reporting phase, so that the running log stored in the server can be screened based on the occurrence of the fault, the complex screening work of developers is not needed, and the efficiency of fault positioning analysis is improved.

In one design, in order to determine the target running log, as shown in fig. 3, S203 provided by the embodiment of the disclosure may specifically further include S2031 described below.

S2031, the server queries a target operation log from a preset index relation based on the stage identification of the fault to be located.

The index relation is used for indexing the phase identifier carried in the operation log.

As a possible implementation manner, a preset index relationship is pre-stored in the server, and the index relationship includes mapping relationships between different stage identifiers and different operation logs. The server may query, from the index relationship, a target running log corresponding to the stage identification of the fault to be located according to the stage identification of the fault to be located.

The technical scheme provided by the embodiment at least has the following beneficial effects: the query is directly carried out according to the index relation, and each operation log in the operation log database is not required to be analyzed, so that the calculation pressure of a server can be reduced, and the retrieval is improved.

In one design, in order to obtain a fault log of a fault to be located, as shown in fig. 4, the data processing method provided in the embodiment of the disclosure further includes the following S204-S209.

S204, the server receives the log sent by the electronic equipment.

Wherein the log includes a log type identification. In some embodiments, the running log further includes an identifier of the electronic device, an identifier of the application, an operation record of the user, and a phase identifier, where one log includes a phase identifier, and the phase identifier is used to uniquely identify a log reporting phase, where one log reporting phase corresponds to one fault.

The log type identifier includes a running identifier and a fault identifier.

The operation identifier is used for indicating that the log is an operation log, and the fault identifier is used for indicating that the log is a fault log. And when the received log is the running log, the received log also comprises a time period corresponding to the operation record of the user. And when the received log is a fault log, the received fault log also comprises the identification of the fault.

As one possible implementation manner, the server receives the log sent by the electronic device, and parses the received log to obtain the log type identifier therein.

It should be noted that, the server may determine the value of the starting position of the data of the log as the log type identifier. The preset position may be preset in the server and the electronic device by a developer.

In some embodiments, the server may parse the received log using a preset data protocol to obtain data in the log, and obtain the type identifier from a preset location in the data.

S205, the server determines that the received log is a fault log under the condition that the log type identifier is the fault identifier.

As a possible implementation manner, the server determines whether the obtained log type identifier is a fault identifier, and determines that the received log is a fault log if the log type identifier is a fault identifier.

For example, the value of the fault identifier may be 0, and if the value of the starting position in the data of the log is 0, the server determines that the log type identifier is the fault identifier, and the received log is the fault log.

It should be noted that the value of the fault identifier may be set in advance in the server and the electronic device by a developer.

S206, the server updates the fault log database based on the received log.

As one possible implementation, the server updates the received fault log to the fault log database if it determines that the received log is a fault log.

It should be noted that, in the process of updating the storage, the server may perform based on the identification of the fault log.

The technical scheme provided by the embodiment at least has the following beneficial effects: under the condition of receiving the fault log, the fault log database in the server can be updated, so that the fault log database has corresponding real-time performance, and meanwhile, the accuracy of subsequently acquiring the fault log of the fault to be positioned is ensured.

S207, in the case that the log type identifier is the operation identifier, the server determines that the received log is the operation log.

As a possible implementation manner, the server determines whether the obtained log type identifier is an operation identifier, and determines that the received log is an operation log if the log type identifier is the operation identifier.

For example, the value of the running identifier may be 1, and if the value of the starting position in the data of the log is 1, the log type identifier is determined to be the running identifier, and the received log is the running log.

It should be noted that, the value of the running identifier may be set in advance in the server and the electronic device by the developer.

S208, the server maps the received log with the stage identification in the received log.

As a possible implementation manner, the server performs association mapping on the received operation log and the stage identifier in the received operation log, so as to obtain a mapping result.

The mapping result comprises the identification of the received operation log and the stage identification in the received operation log.

S209, the server updates the index relation based on the mapping result obtained by the mapping.

As a possible implementation manner, the server updates the stage identifier in the mapping result and the identifier of the running log into the preset index relationship.

It should be noted that, in the index relationship, there may be multiple running logs corresponding to one log reporting stage.

The technical scheme provided by the embodiment at least has the following beneficial effects: under the condition that the running log is received, the index relation in the server can be updated, so that the index relation in the server has corresponding real-time performance, and meanwhile, the accuracy of the subsequent acquisition of the target running log is ensured.

In one design, in order to facilitate a developer to perform fault location analysis more conveniently, as shown in fig. 5, the data processing method provided in the embodiment of the present disclosure further includes following S210-S211 after S203.

S210, the server acquires a user operation record in the target operation log.

As one possible implementation, the server may parse the target travel log after determining the target travel log to obtain a user operation record in the target travel log.

S211, the server sends a user operation record.

As one possible implementation, the server sends the user operation record to the terminal of the developer or the display device of the server, so that the terminal of the developer or the display device of the server displays the user operation record.

The technical scheme provided by the embodiment at least has the following beneficial effects: after the target running log is determined, the user operation record in the target running log is directly sent to the equipment of the developer, so that the developer can conveniently and intuitively locate and analyze the fault, and the efficiency of the developer on fault location and analysis is improved.

The data processing method provided by the embodiment of the disclosure can be applied to the electronic equipment in the fault locating system provided by the embodiment of the disclosure. The data processing method provided by the embodiment of the present disclosure is described below with reference to the accompanying drawings.

As shown in fig. 6, the data processing method provided in the embodiment of the present disclosure includes the following S301 to S303.

S301, the electronic equipment acquires a phase identifier of a current log reporting phase.

Wherein a phase identifier is used to identify a log reporting phase. One log reporting stage corresponds to one fault.

As a possible implementation manner, the electronic device may obtain, from the memory of the electronic device, a phase identifier of a current log reporting phase at which the current time is located.

It should be noted that, the memory of the electronic device may store in advance a phase identifier of the current log reporting phase.

S302, the electronic equipment generates an operation log at the current moment based on the stage identification of the current log reporting stage.

The running log at the current moment comprises a phase identifier of the current log reporting phase.

As one possible implementation manner, the electronic device obtains an identifier of the electronic device, an identifier of the application, and a user operation record of the user in a preset time period before the current moment, and generates an operation log of the current moment based on the stage identifier of the current log reporting stage, the obtained identifier of the electronic device, the obtained identifier of the application, and the user operation record.

When the running log is generated, the server adds a log type identifier for representing the running identifier at a preset position in the running log at the current moment, so that the server receiving the running log can determine the log type of the received log.

S303, the electronic equipment sends the running log at the current moment to the server.

As one possible implementation, the electronic device sends the running log of the current time to the server. It should be noted that, the electronic device may send the running log of the current time to the server, which may be periodic or persistent, which is not limited by the embodiment of the present disclosure.

The technical scheme provided by the embodiment at least has the following beneficial effects: the phase identifier can be added into the running log and sent to the server, so that the server can determine the target running log from the running log database according to the phase identifier of the fault to be positioned.

In one design, in order to obtain a stage identifier of a current log reporting stage, as shown in fig. 7, in a case where the current log reporting stage is a first log reporting stage, S301 provided by the embodiment of the present disclosure specifically includes the following S3011-S3012.

S3011, the electronic device acquires the identification of the electronic device.

As one possible implementation, the electronic device obtains an identification of the electronic device.

It should be noted that the identification of the electronic device may be a universally unique identification code (universally unique identifier, UUID) of the electronic device.

S3012, the electronic equipment generates a phase identifier of the current log reporting phase based on the identifier of the electronic equipment.

As one possible implementation, the electronic device assigns a phase identifier of the current log reporting phase to the electronic device based on the identifier of the electronic device.

It should be noted that, the first log reporting stage involved in the embodiment of the present disclosure is a period from initializing, starting to running, to occurrence of a first failure, of an application in the electronic device.

The technical scheme provided by the embodiment at least has the following beneficial effects: under the condition that no fault occurs, a phase identifier can be allocated to the log reported by the electronic equipment, and an implementation mode for acquiring the target phase identifier is provided.

In one design, in order to enable the server to receive the fault log including the stage identifier, as shown in fig. 8, the data processing method provided by the embodiment of the present disclosure further includes the following S401 to S404.

S401, the electronic equipment determines that the application of the electronic equipment has preset faults.

As a possible implementation manner, the electronic device monitors the operation of the application in the electronic device, and determines that the application has a preset failure after the application has the preset failure.

The preset fault may be a fault to be located, or any other fault.

S402, the electronic equipment determines a phase identifier of a preset fault.

The phase identification of the preset fault is used for identifying the log reporting phase where the moment of the preset fault occurs.

As a possible implementation manner, the electronic device obtains the time when the preset fault occurs, queries the log reporting stage where the time when the preset fault occurs is based on the time when the preset fault occurs, and further obtains the stage identifier corresponding to the log reporting stage where the time when the preset fault occurs is located.

S403, the electronic equipment generates a fault log based on the phase identification of the preset fault.

The fault log comprises a phase identifier of a preset fault.

As one possible implementation manner, the electronic device generates the fault log based on a time when the preset fault occurs, a stage identifier of the preset fault, an identifier of the application, an identifier of the electronic device, and an identifier of the user.

When generating the fault log, the server adds a log type identifier for representing the fault identifier to a preset position in the fault log, so that the server receiving the log can determine the log type of the received log.

S404, the electronic equipment sends the fault log to the server.

For a specific implementation of this step, reference may be made to S303 in the embodiment of the present disclosure, which is not described herein. Except that the content transmitted is different.

The technical scheme provided by the embodiment at least has the following beneficial effects: by adding the phase identifier for identifying the log reporting phase where the fault occurs in time in the fault log and enabling one fault to correspond to one log reporting phase, after the electronic equipment sends the fault log to the server, the server can query the target running log which is in the same log reporting phase as the fault occurring time according to the phase identifier of the fault, so that the running log stored by the server can be screened based on the fault, complex screening work is not required by developers, and the efficiency of fault location analysis is improved.

In one design, in order to ensure that a fault corresponds to a stage identifier, as shown in fig. 9, the data processing method provided in the embodiment of the present disclosure further includes S405 described below.

S405, after the electronic equipment determines that the application fails, updating a phase identifier of a current log reporting phase.

As a possible implementation manner, the electronic device updates the current log reporting stage after determining that the application fails, and allocates a new stage identifier to the updated current log reporting stage.

The technical scheme provided by the embodiment at least has the following beneficial effects: an implementation manner that one fault corresponds to one log reporting stage and one fault corresponds to one stage identification in the present disclosure is provided.

In one design, in order to ensure that the stage identifier of the current log reporting stage can be acquired, as shown in fig. 9, the data processing method provided in the embodiment of the present disclosure further includes the following S406.

S406, after updating the phase identifier of the current log reporting phase, the electronic equipment stores the updated phase identifier.

As a possible implementation manner, after updating the phase identifier of the current log reporting phase, the electronic device stores the updated phase identifier as the phase identifier of the current log reporting phase in the memory of the electronic device.

In one case, when the electronic device stores the updated phase identifier, a manner of overlay storage may be adopted, that is, the updated phase identifier is used to overlay the pre-updated phase identifier, or a manner of newly adding storage may be adopted, that is, the pre-updated phase identifier and the post-updated phase identifier are stored in the memory of the electronic device at the same time.

The technical scheme provided by the embodiment at least has the following beneficial effects: the electronic equipment can be ensured to directly acquire the phase identification of the current log reporting phase from the memory.

In addition, the disclosure further provides a server for executing the data processing method provided by the embodiment of the disclosure, so as to solve the problem that in the prior art, an application developer has low efficiency in fault location analysis. Referring to fig. 10, the server 50 includes an acquisition unit 501 and a determination unit 502.

The obtaining unit 501 is configured to obtain a fault log of a fault to be located from a preset fault log database, and obtain a phase identifier of the fault to be located from the fault log of the fault to be located. The phase identification of the fault to be positioned is used for identifying the log reporting phase of the occurrence moment of the fault to be positioned. For example, as shown in fig. 2, the acquisition unit 501 may be used to perform S201-S202.

A determining unit 502, configured to determine, based on the phase identifier of the fault to be located, a target operation log including the phase identifier of the fault to be located. The target operation log is used for providing a reference for locating the fault to be located. For example, as shown in fig. 2, the determination unit 502 may be used to perform S203.

Optionally, as shown in fig. 10, the determining unit 502 provided in the embodiment of the present disclosure is specifically configured to:

and inquiring the target operation log from a preset index relation based on the stage identification of the fault to be positioned. The index relationship is used for indexing the phase identifier carried in the operation log. For example, as shown in fig. 3, the determination unit 502 may be used to perform S2031.

Optionally, as shown in fig. 10, the server provided in the embodiment of the present disclosure further includes a receiving unit 503 and an updating unit 504.

A receiving unit 503, configured to receive the log sent by the electronic device. The log includes a log type identification. For example, as shown in fig. 4, the receiving unit 503 may be used to perform S204.

The determining unit 502 is further configured to determine that the received log is a fault log if the log type identifier is a fault identifier. For example, as shown in fig. 4, the determination unit 502 may be used to perform S205.

And an updating unit 504, configured to update the fault log database based on the received log. For example, as shown in fig. 4, the updating unit 504 may be used to perform S206.

Optionally, as shown in fig. 10, the server provided in the embodiment of the present disclosure further includes a mapping unit 505.

The determining unit 502 is further configured to determine that the received log is a running log if the log type identifier is a running identifier. For example, as shown in fig. 4, the determination unit 502 may be used to perform S207.

A mapping unit 505, configured to map the received log with the phase identifier in the received log. For example, as shown in fig. 4, the mapping unit 505 may be used to perform S208.

The updating unit 504 is further configured to update the index relationship based on the mapping result obtained by the mapping. For example, as shown in fig. 4, the updating unit 504 may be used to perform S209.

Optionally, as shown in fig. 10, the server provided in the embodiment of the present disclosure further includes a sending unit 506.

The obtaining unit 501 is further configured to obtain a user operation record in the target running log. For example, as shown in fig. 5, the acquisition unit 501 may be used to perform S210.

A transmitting unit 506 configured to transmit the user operation record acquired by the acquiring unit 501. For example, as shown in fig. 5, the transmission unit 506 may be used to perform S211.

In addition, the embodiment of the present disclosure further provides an electronic device, and in combination with fig. 11, the electronic device 60 includes an obtaining unit 601, a generating unit 602, and a transmitting unit 603.

The acquiring unit 601 is configured to acquire a phase identifier of a current log reporting phase. A phase identifier is used to identify a log reporting phase. For example, as shown in fig. 6, the acquisition unit 601 may be used to perform S301.

The generating unit 602 is configured to generate a running log at the current moment based on the stage identifier of the current log reporting stage. For example, as shown in fig. 6, the generating unit 602 may be used to perform S302.

A sending unit 603, configured to send the running log of the current time to the server. The running log at the current moment comprises a phase identifier of the current log reporting phase. For example, as shown in fig. 6, the transmission unit 603 may be used to perform S303.

Optionally, as shown in fig. 11, in the electronic device 60 provided in the embodiment of the present disclosure, when the current log reporting stage is the first log reporting stage, the obtaining unit 601 is specifically configured to:

and acquiring the identification of the electronic equipment, and generating a phase identification of the current log reporting phase based on the identification. For example, as shown in fig. 7, the acquisition unit 601 may be used to perform S3031-S3032.

Optionally, as shown in fig. 11, the electronic device 60 provided in the embodiment of the present disclosure further includes a determining unit 604.

A determining unit 604, configured to determine that a preset failure occurs in an application of the electronic device, and determine a stage identifier of the preset failure. The phase identification of the preset fault is used for identifying the log reporting phase where the moment of the preset fault occurs. For example, as shown in fig. 8, the determination unit 604 may be used to perform S401-S402.

The generating unit 602 is further configured to generate a fault log based on the phase identifier of the preset fault. For example, as shown in fig. 8, the generating unit 602 may be used to perform S403.

The sending unit 603 is further configured to send the fault log to the server. The fault log includes a phase identification of the preset fault. For example, as shown in fig. 8, the transmission unit 603 may be used to perform S404.

Optionally, as shown in fig. 11, the electronic device 60 provided in the embodiment of the present disclosure further includes an updating unit 605.

An updating unit 605 is configured to update the phase identifier of the current log reporting phase after the determining unit 604 determines that the application of the electronic device has a preset failure. For example, as shown in fig. 9, the update unit 605 may be used to perform S405.

Optionally, as shown in fig. 11, the electronic device 60 provided in the embodiment of the disclosure further includes a storage unit 606.

A storage unit 606, configured to store the updated phase identifier after the update unit 605 updates the phase identifier of the current log reporting phase. For example, as shown in fig. 9, the storage unit 606 may be used to perform S406.

The specific manner in which the respective unit modules perform the operations in the above-described embodiments has been described in detail in relation to the embodiments of the method, and will not be described in detail herein.

Fig. 12 is a schematic structural diagram of another server provided by the present disclosure. As shown in fig. 12, the server 70 may include at least one processor 701 and a memory 703 for storing processor-executable instructions. Wherein the processor 701 is configured to execute instructions in the memory 703 to implement the data processing method in the above-described embodiments.

In addition, server 70 may also include a communication bus 702 and at least one communication interface 704.

The processor 701 may be a processor (central processing units, CPU), a microprocessor unit, ASIC, or one or more integrated circuits for controlling the execution of programs in accordance with the present disclosure.

Communication bus 702 may include a path to transfer information between the aforementioned components.

Communication interface 704, uses any transceiver-like device for communicating with other devices or communication networks, such as ethernet, radio access network (radio access network, RAN), wireless local area network (wireless local area networks, WLAN), etc.

The memory 703 may be, but is not limited to, a read-only memory (ROM) or other type of static storage device that can store static information and instructions, a random access memory (random access memory, RAM) or other type of dynamic storage device that can store information and instructions, an electrically erasable programmable read-only memory (EEPROM), a compact disc-only memory (compact disc read-only memory) or other optical disk storage, a compact disc storage (including compact disc, laser disc, optical disc, digital versatile disc, blu-ray disc, etc.), a magnetic disk storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer. The memory may be stand alone and be connected to the processing unit by a bus. The memory may also be integrated with the processing unit.

The memory 703 is used for storing instructions for executing the disclosed aspects and is controlled by the processor 701 for execution. The processor 701 is configured to execute instructions stored in the memory 703 to implement the functions in the methods of the present disclosure.

As an example, in connection with fig. 10, the acquisition unit 501, the determination unit 502, the reception unit 503, the update unit 504, the mapping unit 505, and the transmission unit 506 in the server realize the same functions as those of the processor 701 in fig. 12.

In a particular implementation, as one embodiment, the processor 701 may include one or more CPUs, such as CPU0 and CPU1 in FIG. 12.

In a particular implementation, as one embodiment, server 70 may include multiple processors, such as processor 701 and processor 707 in FIG. 12. Each of these processors may be a single-core (single-CPU) processor or may be a multi-core (multi-CPU) processor. A processor herein may refer to one or more devices, circuits, and/or processing cores for processing data (e.g., computer program instructions).

In a particular implementation, server 70 may also include an output device 705 and an input device 706, as one embodiment. The output device 705 communicates with the processor 701 and may display information in a variety of ways. For example, the output device 705 may be a liquid crystal display (liquid crystal display, LCD), a light emitting diode (light emitting diode, LED) display device, a Cathode Ray Tube (CRT) display device, or a projector (projector), or the like. The input device 706 is in communication with the processor 701 and may accept user input in a variety of ways. For example, the input device 706 may be a mouse, keyboard, touch screen device, or sensing device, among others.

Those skilled in the art will appreciate that the architecture shown in fig. 12 is not limiting of server 70 and may include more or fewer components than shown, or may combine certain components, or may employ a different arrangement of components.

Meanwhile, the schematic structural diagram of another hardware of the electronic device provided in the present disclosure may also refer to the description of the server 50 in fig. 12, which is not described herein. Except that the electronic device comprises a processor for performing the steps performed by the electronic device in the embodiments described above.

In addition, the present disclosure also provides a computer-readable storage medium comprising instructions that, when executed by a processor, cause the processor to perform the data processing method as provided by the above embodiments.

In addition, the present disclosure also provides a computer program product comprising instructions which, when executed by a processor, cause the processor to perform the data processing method as provided by the above embodiments.

In addition, the disclosure also provides a fault locating system, which comprises the electronic equipment and a server. The electronic equipment is used for executing the data processing method executed by the electronic equipment. The server is used for executing the data processing method executed by the server.

Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This disclosure is intended to cover any adaptations, uses, or adaptations of the disclosure following the general principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.

Claims

1. A data processing method applied to a server, comprising:

obtaining a fault log of a fault to be positioned from a preset fault log database, and obtaining a stage identifier of the fault to be positioned from the fault log of the fault to be positioned; the stage identifier of the fault to be positioned is used for identifying a log reporting stage where the occurrence time of the fault to be positioned is located; one fault corresponds to a log reporting stage, and in the log reporting stage, the moment of occurrence of the fault is the last moment of the log reporting stage;

determining a target operation log comprising the phase identification of the fault to be positioned based on the phase identification of the fault to be positioned; the target operation log is used for providing a reference for positioning the fault to be positioned.

2. The data processing method according to claim 1, wherein the determining, based on the phase identification of the fault to be located, a target operation log including the phase identification of the fault to be located includes:

inquiring the target operation log from a preset index relation based on the stage identification of the fault to be positioned; the index relationship is used for indexing the phase identifier carried in the operation log.

3. The data processing method according to claim 2, characterized in that the method further comprises:

receiving a log sent by electronic equipment; the log comprises a log type identifier;

and under the condition that the log type identifier is a fault identifier, determining that the received log is the fault log, and updating the fault log database based on the received log.

4. A data processing method according to claim 3, wherein the method further comprises:

and under the condition that the log type identifier is an operation identifier, determining the received log as the operation log, mapping the received log with the stage identifier in the received log, and updating the index relation based on a mapping result obtained by mapping.

5. The data processing method according to any one of claims 1 to 4, characterized in that the method further comprises:

and acquiring a user operation record in the target operation log, and sending the user operation record.

6. A data processing method applied to an electronic device, comprising:

acquiring a phase identifier of a current log reporting phase; a stage identifier is used for identifying a log reporting stage; one fault corresponds to a log reporting stage, and in the log reporting stage, the moment of occurrence of the fault is the last moment of the log reporting stage;

generating an operation log at the current moment based on the stage identification of the current log reporting stage, and sending the operation log at the current moment to a server; the running log at the current moment comprises a phase identifier of the current log reporting phase, the server is used for acquiring a fault log of a fault to be positioned from a preset fault log database, acquiring the phase identifier of the fault to be positioned from the fault log of the fault to be positioned, the phase identifier of the fault to be positioned is used for identifying a log reporting phase at the occurrence moment of the fault to be positioned, and the server is also used for determining a target running log comprising the phase identifier of the fault to be positioned based on the phase identifier of the fault to be positioned; the target operation log is used for providing a reference for positioning the fault to be positioned.

7. The method according to claim 6, wherein, in the case where the current log reporting stage is the first log reporting stage, the step of obtaining the stage identifier of the current log reporting stage includes:

and acquiring the identification of the electronic equipment, and generating a stage identification of the current log reporting stage based on the identification.

8. The data processing method of claim 6, wherein the method further comprises:

determining that a preset fault occurs in the application of the electronic equipment, and determining a stage identifier of the preset fault; the phase identifier of the preset fault is used for identifying a log reporting phase at which the moment of occurrence of the preset fault is located;

generating a fault log based on the stage identification of the preset fault and sending the fault log to a server; the fault log comprises a phase identifier of the preset fault.

9. The data processing method of claim 8, wherein the method further comprises:

and updating the stage identifier of the current log reporting stage after the preset fault of the application of the electronic equipment is determined.

10. The data processing method of claim 9, wherein the method further comprises:

After updating the phase identifier of the current log reporting phase, storing the updated phase identifier.

11. A server, comprising an acquisition unit and a determination unit;

the acquisition unit is used for acquiring a fault log of a fault to be positioned from a preset fault log database and acquiring a phase identifier of the fault to be positioned from the fault log of the fault to be positioned; the stage identifier of the fault to be positioned is used for identifying a log reporting stage where the occurrence time of the fault to be positioned is located; one fault corresponds to a log reporting stage, and in the log reporting stage, the moment of occurrence of the fault is the last moment of the log reporting stage;

the determining unit is used for determining a target running log comprising the phase identifier of the fault to be positioned based on the phase identifier of the fault to be positioned; the target operation log is used for providing a reference for positioning the fault to be positioned.

12. The server according to claim 11, wherein the determining unit is specifically configured to:

13. The server according to claim 12, further comprising a receiving unit and an updating unit;

the receiving unit is used for receiving the log sent by the electronic equipment; the log comprises a log type identifier;

the determining unit is further configured to determine that the received log is the fault log if the log type identifier is a fault identifier;

the updating unit is used for updating the fault log database based on the received log.

14. The server according to claim 13, wherein the server further comprises a mapping unit;

the determining unit is further configured to determine that the received log is an operation log when the log type identifier is an operation identifier;

the mapping unit is used for mapping the received log with the stage identifier in the received log;

the updating unit is further configured to update the index relationship based on a mapping result obtained by mapping.

15. The server according to any one of claims 11-14, characterized in that the server further comprises a transmitting unit;

the acquisition unit is further used for acquiring a user operation record in the target operation log;

The sending unit is used for sending the user operation record acquired by the acquiring unit.

16. An electronic device is characterized by comprising an acquisition unit, a generation unit and a sending unit;

the acquisition unit is used for acquiring a phase identifier of a current log reporting phase; a stage identifier is used for identifying a log reporting stage; one fault corresponds to a log reporting stage, and in the log reporting stage, the moment of occurrence of the fault is the last moment of the log reporting stage;

the generating unit is used for generating an operation log at the current moment based on the stage identification of the current log reporting stage;

the sending unit is used for sending the running log at the current moment to a server; the running log at the current moment comprises a phase identifier of the current log reporting phase, the server is used for acquiring a fault log of a fault to be positioned from a preset fault log database, acquiring the phase identifier of the fault to be positioned from the fault log of the fault to be positioned, the phase identifier of the fault to be positioned is used for identifying a log reporting phase at the occurrence moment of the fault to be positioned, and the server is also used for determining a target running log comprising the phase identifier of the fault to be positioned based on the phase identifier of the fault to be positioned; the target operation log is used for providing a reference for positioning the fault to be positioned.

17. The electronic device according to claim 16, wherein, in the case where the current log reporting stage is a first log reporting stage, the obtaining unit is specifically configured to:

18. The electronic device of claim 16, wherein the electronic device further comprises a determination unit;

the determining unit is used for determining that the application of the electronic equipment has preset faults and determining the stage identification of the preset faults; the phase identifier of the preset fault is used for identifying a log reporting phase at which the moment of occurrence of the preset fault is located;

the generating unit is further configured to generate a fault log based on the phase identifier of the preset fault;

the sending unit is further used for sending the fault log to a server; the fault log comprises a phase identifier of the preset fault.

19. The electronic device of claim 18, further comprising an update unit;

and the updating unit is used for updating the phase identifier of the current log reporting phase after the determining unit determines that the application of the electronic equipment has preset faults.

20. The electronic device of claim 19, wherein the electronic device further comprises a storage unit;

the storage unit is configured to store the updated stage identifier after the update unit updates the stage identifier of the current log reporting stage.

21. A server comprising a processor, a memory for storing instructions executable by the processor; wherein the processor is configured to execute instructions to implement the data processing method of any of claims 1-5.

22. An electronic device, comprising: a processor, a memory for storing instructions executable by the processor; wherein the processor is configured to execute instructions to implement the data processing method of any of claims 6-10.

23. A computer readable storage medium comprising instructions which, when executed by a processor of a server, cause the server to perform the data processing method of any of claims 1-5 and/or which, when executed by a processor of an electronic device, cause the electronic device to perform the data processing method of any of claims 6-10.

24. The fault positioning system is characterized by comprising electronic equipment and a server; the server is adapted to perform the data processing method of any of claims 1-5, and the electronic device is adapted to perform the data processing method of any of claims 6-10.