CN113469612A - Logistics timeliness prompting method, device, equipment and storage medium - Google Patents
Logistics timeliness prompting method, device, equipment and storage medium Download PDFInfo
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Abstract
The invention relates to the field of logistics, and discloses a logistics timeliness prompting method, a device, equipment and a storage medium, which are used for solving the technical problems that logistics delivery timeliness is overtime and real-time prompting cannot be performed due to the fact that the latest logistics network timeliness data cannot be acquired in the logistics timeliness prompting method in the prior art. The method comprises the following steps: acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project, wherein the logistics state information comprises a logistics circulation state and logistics state updating time; screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time; acquiring actual circulation time of a logistics project; judging whether the actual circulation time exceeds the circulation cut-off time or not; and if so, generating an aging overtime prompt of the logistics item.
Description
Technical Field
The invention relates to the field of logistics, in particular to a logistics timeliness prompting method, device, equipment and storage medium.
Background
The popularization of computers and networks and the rapid development of the e-commerce industry enable logistics to be processed more frequently and demands to be diversified, which brings great challenges to logistics management. The logistics network is composed of a plurality of logistics lines, each logistics line further comprises a plurality of logistics nodes, and during logistics transportation, expected aging is generally set among the transportation nodes so as to monitor logistics states and process logistics projects exceeding the expected aging.
However, in the prior art, when monitoring aging data in a logistics network, offline statistical analysis is performed after the whole logistics network or the whole daily data in the logistics network is acquired, and the aging data of the logistics network is calculated, so that the prior logistics aging prompting method has hysteresis, cannot acquire the latest logistics network aging data, and timely prompts logistics items with overtime logistics transportation aging according to the latest logistics network aging data.
Disclosure of Invention
The invention mainly aims to solve the technical problems that the logistics delivery timeliness is overtime and real-time prompting cannot be carried out due to the fact that the latest logistics network timeliness data cannot be acquired in the logistics timeliness prompting method in the prior art.
The invention provides a logistics timeliness prompting method in a first aspect, which comprises the following steps: acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project, wherein the logistics state information comprises a logistics circulation state and logistics state updating time; screening a circulation standard aging corresponding to the logistics circulation state in a preset logistics aging data set, and calculating circulation cut-off time based on the circulation standard aging and the logistics state updating time; acquiring the actual circulation time of the logistics item; judging whether the actual circulation time exceeds the circulation cut-off time or not; and if so, generating an aging overtime prompt of the logistics item.
Optionally, in a first implementation manner of the first aspect of the present invention, before the determining whether the actual time of the flow exceeds the flow deadline, the method further includes: judging whether the logistics item is a problem logistics item; if so, acquiring the problem type of the problem logistics item, and marking the logistics item as a problem to-be-recovered state; and determining a corresponding reply time limit rule according to the problem type, determining the reply time limit of the logistics item based on the reply time limit rule, and updating the circulation deadline of the logistics item according to the reply time limit to obtain a first circulation deadline.
Optionally, in a second implementation manner of the first aspect of the present invention, after the determining a corresponding reply time limit rule according to the question type, determining a reply time limit of the logistics item based on the reply time limit rule, and updating the flow deadline of the logistics item according to the reply time limit to obtain a first flow deadline, the method further includes: when the reply time limit is reached, detecting whether the processing reply data of the problem logistics item is received or not; extracting the processing reply data to acquire whether the logistics item needs to be processed when the logistics item needs to be processed; if yes, extracting the time-adding processing time of the logistics item; and updating the circulation deadline of the logistics item according to the overtime processing time.
Optionally, in a third implementation manner of the first aspect of the present invention, after the updating the circulation deadline of the logistics item according to the overtime processing time to obtain a second circulation deadline, the method further includes: recording the time-lapse processing times and the time-lapse processing time of the logistics items; calculating the total overtime time of the logistics items according to the overtime treatment times and the overtime treatment time; judging whether the total adding time is greater than a preset adding time processing threshold value or not; and if so, generating a overtime prompt of the logistics item.
Optionally, in a fourth implementation manner of the first aspect of the present invention, before the acquiring a logistics item to be subjected to logistics aging monitoring and extracting logistics state information of the logistics item, the method further includes: obtaining historical logistics data information; extracting various logistics circulation states contained in the historical logistics data information; searching the circulation time consumption of each logistics circulation state in the historical logistics data information; and calculating the circulation standard time of each logistics circulation state based on each circulation consumed time according to a preset circulation time calculation rule to obtain a logistics aging data set.
Optionally, in a fifth implementation manner of the first aspect of the present invention, after the generating an aging timeout indication of the logistics item, the method further includes: receiving a prompt rate report generation request, and extracting a report range contained in the prompt rate report generation request; acquiring all logistics item information in the report range according to the report range; counting the overtime logistics item information with the time efficiency overtime prompt in the report range; and generating a logistics timeliness rate report within the report range based on the all logistics item information and the overtime logistics item information.
Optionally, in a sixth implementation manner of the first aspect of the present invention, after the generating an aging timeout indication of the logistics item, the method further includes: acquiring logistics information of a logistics item with an aging overtime prompt; generating a logistics delay notification based on the aging timeout indication; and sending the logistics delay notice to a sender and a receiver according to the logistics information.
The second aspect of the present invention provides a logistics aging prompting device, including: the system comprises an acquisition module, a storage module and a display module, wherein the acquisition module is used for acquiring a logistics item to be subjected to logistics timeliness monitoring and extracting logistics state information of the logistics item, and the logistics state information comprises a logistics circulation state and logistics state updating time; the system comprises a cutoff time calculation module, a flow control module and a flow control module, wherein the cutoff time calculation module is used for screening flow standard aging corresponding to a flow state in a preset flow aging data set and calculating flow cutoff time based on the flow standard aging and the flow state updating time; the actual time calculation module is used for acquiring the actual time of the circulation of the logistics items; the judging module is used for judging whether the actual circulation time exceeds the circulation cut-off time; and the prompt module is used for generating an aging overtime prompt of the logistics item if the prompt module is used for generating the aging overtime prompt of the logistics item.
Optionally, in a first implementation manner of the second aspect of the present invention, the logistics aging monitoring apparatus further includes a deadline deferring module, where the deadline deferring module includes: the judging unit is used for judging whether the logistics item is a problem logistics item; the marking unit is used for acquiring the problem type of the problem logistics item if the problem type is the question type, and marking the logistics item as a problem to-be-recovered state; the time delay unit is used for determining a corresponding reply time limit rule according to the problem type and determining the reply time limit of the logistics item based on the reply time limit rule; and updating the circulation deadline of the logistics item according to the reply time limit to obtain a first circulation deadline.
Optionally, in a second implementation manner of the second aspect of the present invention, the logistics aging monitoring apparatus further includes a time adding module, where the time adding module includes: the reply acquisition unit is used for detecting whether the processing reply data of the problem logistics item is received or not when the reply time limit is reached; extracting the processing reply data to acquire whether the logistics item needs to be processed when the logistics item needs to be processed; the overtime extraction unit is used for extracting the overtime processing time of the logistics item if the overtime processing time is positive; and the overtime processing unit is used for updating the circulation deadline of the logistics item according to the overtime processing time to obtain a second circulation deadline.
Optionally, in a third implementation manner of the second aspect of the present invention, the logistics aging monitoring apparatus further includes a time-adding timeout prompting module, where the time-adding timeout prompting module includes: an overtime recording unit for recording the overtime processing times and the overtime processing time of the logistics items; an overtime calculation unit for calculating the total overtime of the logistics item according to the overtime processing times and the overtime processing time; the overtime judging unit is used for judging whether the total overtime time is greater than a preset overtime processing threshold value or not; and a overtime prompting unit used for generating overtime prompting of the logistics item if the logistics item is the overtime prompting item.
Optionally, in a fourth implementation manner of the second aspect of the present invention, the logistics aging monitoring apparatus further includes a data set constructing module, where the data set constructing module is specifically configured to: obtaining historical logistics data information; extracting various logistics circulation states contained in the historical logistics data information; searching the circulation time consumption of each logistics circulation state in the historical logistics data information; and calculating the circulation standard time of each logistics circulation state based on each circulation consumed time according to a preset circulation time calculation rule to obtain a logistics aging data set.
Optionally, in a fifth implementation manner of the second aspect of the present invention, the logistics aging monitoring apparatus further includes a timeliness report generation module, where the timeliness report generation module is specifically configured to: receiving a prompt rate report generation request, and extracting a report range contained in the prompt rate report generation request; acquiring all logistics item information in the report range according to the report range; counting the overtime logistics item information with the time efficiency overtime prompt in the report range; and generating a logistics timeliness rate report within the report range based on the all logistics item information and the overtime logistics item information.
Optionally, in a sixth implementation manner of the second aspect of the present invention, the logistics aging monitoring apparatus further includes a notification module, where the notification module is specifically configured to: acquiring logistics information of a logistics item with an aging overtime prompt; generating a logistics delay notification based on the aging timeout indication; and sending the logistics delay notice to a sender and a receiver according to the logistics information.
The third aspect of the present invention provides a logistics aging prompting device, including: a memory and at least one processor, the memory having instructions stored therein; the at least one processor invokes the instructions in the memory to cause the logistics aging prompting device to perform the steps of the logistics aging prompting method described above.
A fourth aspect of the present invention provides a computer-readable storage medium, which stores instructions that, when executed on a computer, cause the computer to perform the steps of the above-mentioned logistics aging prompting method.
In the technical scheme provided by the invention, a logistics item to be subjected to logistics aging monitoring is obtained, and logistics state information of the logistics item is extracted, wherein the logistics state information comprises a logistics circulation state and logistics state updating time; screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time; acquiring actual circulation time of a logistics project; judging whether the actual circulation time exceeds the circulation cut-off time or not; and if so, generating an aging overtime prompt of the logistics item. According to the embodiment of the invention, the logistics item with the overtime logistics delivery timeliness can be prompted timely according to the logistics timeliness data.
Drawings
FIG. 1 is a schematic diagram of a first embodiment of a logistics aging prompting method in an embodiment of the invention;
FIG. 2 is a schematic diagram of a second embodiment of a logistics aging prompting method according to an embodiment of the invention;
FIG. 3 is a schematic diagram of a third embodiment of a logistics aging prompting method according to an embodiment of the invention;
FIG. 4 is a schematic diagram of a fourth embodiment of a logistics aging prompting method in the embodiment of the invention;
FIG. 5 is a schematic diagram of an embodiment of a logistics aging prompting device in the embodiment of the invention;
FIG. 6 is a schematic diagram of another embodiment of the logistics aging prompting device in the embodiment of the invention;
fig. 7 is a schematic diagram of an embodiment of the logistics aging prompting device in the embodiment of the invention.
Detailed Description
The embodiment of the invention provides a logistics timeliness prompting method, a device, equipment and a storage medium, which are used for acquiring a logistics item to be subjected to logistics timeliness monitoring and extracting logistics state information of the logistics item, wherein the logistics state information comprises a logistics circulation state and logistics state updating time; screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time; acquiring actual circulation time of a logistics project; judging whether the actual circulation time exceeds the circulation cut-off time or not; and if so, generating an aging overtime prompt of the logistics item. According to the embodiment of the invention, the logistics item with the overtime logistics delivery timeliness can be prompted timely according to the logistics timeliness data.
The terms "first," "second," "third," "fourth," and the like in the description and in the claims, as well as in the drawings, if any, are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It will be appreciated that the data so used may be interchanged under appropriate circumstances such that the embodiments described herein may be practiced otherwise than as specifically illustrated or described herein. Furthermore, the terms "comprises," "comprising," or "having," and any variations thereof, are intended to cover non-exclusive inclusions, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
For the sake of understanding, the following describes a specific flow of an embodiment of the present invention, and referring to fig. 1, an embodiment of a logistics aging prompting method in an embodiment of the present invention includes:
101. acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project;
it is to be understood that the execution subject of the present invention may be a logistics time efficiency prompting device, and may also be a terminal or a server, which is not limited herein. The embodiment of the present invention is described by taking a server as an execution subject.
The logistics timeliness prompting method mentioned in this embodiment first receives a logistics timeliness prompting request, and after receiving the request, analyzes information content included in the request, and extracts a logistics prompting range in which logistics timeliness prompting is to be performed, included in the logistics prompting request.
And after the logistics prompt range is obtained, extracting all the logistics items contained in the logistics prompt range, so as to obtain the logistics items to be subjected to logistics aging monitoring, wherein the corresponding logistics items can be determined by obtaining the freight note number of the logistics when the logistics items to be subjected to logistics aging monitoring are obtained, and the logistics prompt range can be determined by defining a certain time range, according to the passing dispatch nodes or according to the target area.
In this embodiment, the express waybill data of the express to be subjected to logistics processing is scanned by using a fast scanner or an operation terminal of a dispatcher, so as to obtain a specific logistics waybill number of each logistics item within a logistics prompt range. And then, inquiring a logistics item corresponding to each logistics waybill number in a preset logistics information database according to the logistics waybill number, and extracting logistics state information of the logistics item, wherein the logistics state information comprises a logistics circulation state and logistics state updating time. Specifically, in the logistics process, a plurality of nodes pass through, and when each node updates the logistics state, the logistics circulation state of each node is changed, for example, when a shipping node is updated, the node is updated to be "shipped", when a terminal shipping node is updated, the node is updated to be "in the middle of shipping", and the update time of the latest logistics circulation state of each logistics item is the logistics state update time.
102. Screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time;
in this embodiment, a preset logistics aging data set is extracted from a pre-established logistics information database, and standard aging of various logistics circulation states is pre-stored in the logistics aging data set, where the standard aging may be set by pre-configured set time, or the standard aging may be calculated and analyzed based on historical circulation time by obtaining historical logistics distribution data and historical circulation time spent in each logistics circulation state.
And after the circulation standard time of the logistics circulation state is obtained, calculating the circulation cut-off time of the current logistics item in the logistics circulation state according to the logistics state updating time obtained in the previous step. Specifically, the specific calculation manner of the flow deadline is to obtain a time starting point according to the logistics state update time, postpone a time period from the time starting point, where the time period is a time length of the standard aging of the flow, and an end time point of the time period is an end point, and the end point is the flow deadline.
103. Acquiring actual circulation time of a logistics project;
then, the actual time of the circulation of the logistics item is obtained, wherein the actual time of the circulation in this embodiment may take the current time as the actual time of the circulation, that is, the current time information is obtained, so as to obtain the actual time of the circulation of the logistics item.
104. Judging whether the actual circulation time exceeds the circulation cut-off time or not;
comparing the actual time of the circulation obtained in the foregoing step with the circulation deadline in this embodiment, and determining whether the actual time of the circulation exceeds the circulation deadline, for example, if the actual time of the circulation obtained in the foregoing step is B minutes of the day a, and the actual time of the circulation of the current logistics item is D seconds of the day C, then determining whether the D seconds of the day C exceeds the circulation deadline of the B minutes of the day a.
105. And if so, generating an aging overtime prompt of the logistics item.
And if the actual circulation time exceeds the circulation cut-off time, generating an aging overtime prompt of the logistics item. In this embodiment, the logistics items may be multiple, and for all the logistics items included in the logistics prompting range in this embodiment, a corresponding aging timeout prompt is generated for all the logistics items whose actual time of the flow exceeds the flow deadline, so as to obtain the timeout condition of the logistics items in time.
According to the embodiment of the invention, the logistics item with the overtime logistics delivery timeliness can be prompted timely according to the logistics timeliness data.
Referring to fig. 2, a second embodiment of the logistics aging prompting method according to the embodiment of the present invention includes:
201. acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project;
202. screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time;
203. acquiring actual circulation time of a logistics project;
the specific contents in steps 201 to 203 of this embodiment are substantially the same as those in steps 101 to 103 of the previous embodiment, and therefore, the details are not repeated herein.
204. Judging whether the logistics item is a problem logistics item;
205. if so, acquiring the problem type of the problem logistics item, and marking the logistics item as a problem to-be-recovered state;
in this embodiment, whether the logistics item cannot normally update the logistics state information may be determined by specific logistics circulation information, and if yes, the logistics item may be determined as a problem logistics item, for example, when a delivery ring is in short of a recipient being contacted to normally deliver, the logistics item may be divided into problem logistics items.
After the current logistics item is divided into problem logistics items, selecting corresponding problem types to report the information of the problem logistics items, and marking the logistics items as problem to-be-replied states.
In addition, in the embodiment, it is specified that, in a specific logistics transportation process, when each node updates the logistics state information, if an express item that cannot be updated normally is found, a problem item needs to be reported through a logistics terminal or a PDA (Personal Digital Assistant), and when reporting, reporting needs to be performed before a preset management deadline.
206. Determining a corresponding reply time limit rule according to the problem type, and determining the reply time limit of the logistics item based on the reply time limit rule;
207. updating the circulation deadline of the logistics item according to the reply time limit to obtain a first circulation deadline;
specifically, in the logistics aging prompting method of this embodiment, a problem logistics comparison table is preset in a logistics information database in the logistics aging prompting device, a reply time limit corresponding to the current logistics item is queried in the problem logistics comparison table according to the problem type obtained in the previous step, and the circulation deadline of the logistics item is updated according to the reply time limit to obtain a first circulation deadline; specifically, when the flow deadline is updated, the original flow deadline may be delayed by the time length of the reply time limit. That is, when a problem piece is reported, a certain recovery time limit is correspondingly delayed on the basis of the original flow deadline, so that the flow deadline is updated to obtain a first flow deadline, and a recovery corresponding to the problem logistics item is waited.
208. When the reply time limit is reached, detecting whether the processing reply data of the problem logistics item is received or not;
209. if yes, extracting and processing reply contents in the reply data, and determining the time-adding processing time of the logistics item according to the reply contents;
210. updating the circulation cut-off time of the logistics item according to the overtime processing time to obtain a second circulation cut-off time;
receiving processing reply content corresponding to the problem logistics item, analyzing the processing reply content and extracting processing reply data, wherein the processing reply data comprises a specific processing mode and whether time-adding processing is needed, and acquiring whether the logistics item needs time-adding processing from the processing reply data.
If the result obtained by analyzing the processing reply data does not need to be processed when the processing is carried out, updating the circulation deadline time is not carried out; and if the result obtained by analyzing the processing reply data indicates that time-adding processing is required, extracting specific time-adding processing time contained in the processing reply data, updating the circulation cut-off time of the logistics item according to the specific time-adding processing time, and postponing the first circulation cut-off time by the added time processing time length to obtain second circulation cut-off time.
211. Judging whether the actual circulation time exceeds a second circulation cut-off time or not;
212. and if so, generating an aging overtime prompt of the logistics item.
Comparing the actual time of the flow obtained in the foregoing step with the updated flow deadline in this embodiment, that is, comparing with the second flow deadline, and determining whether the actual time of the flow exceeds the second flow deadline obtained after updating the flow deadline, for example, if the updated second flow deadline obtained in the foregoing step is B minutes of a day a, and the actual time of the flow of the current logistics item is D seconds of C hours, determining whether the D seconds of the C hours exceeds the flow deadline of the B minutes of the a hours.
And if the actual circulation time exceeds the circulation cut-off time, generating an aging overtime prompt of the logistics item. In this embodiment, the logistics items may be multiple, and for all the logistics items included in the logistics prompting range in this embodiment, a corresponding aging timeout prompt is generated for all the logistics items whose actual time of the flow exceeds the flow deadline, so as to obtain the timeout condition of the logistics items in time.
According to the embodiment of the invention, the logistics item with the overtime logistics transportation timeliness can be timely prompted according to the logistics timeliness data, in addition, the processing time can be added to the problem logistics item, and the circulation deadline time can be updated, so that the overtime prompting is more flexible.
Referring to fig. 3, a third embodiment of the logistics aging prompting method according to the embodiment of the invention includes:
301. obtaining historical logistics data information;
302. extracting various logistics circulation states contained in historical logistics data information;
303. searching the circulation time consumption of each logistics circulation state in the historical logistics data information;
304. calculating the circulation standard time of each logistics circulation state based on each circulation time consumption according to a preset circulation time calculation rule to obtain a logistics aging data set;
in this embodiment, historical logistics data information is acquired from a logistics information database which is pre-established, various logistics circulation states included in the historical logistics data information are acquired, and circulation time consumption in the various logistics circulation states is acquired. Generally, each piece of historical logistics data information has a plurality of circulation states, and each circulation state has corresponding circulation time consumption.
Specifically, when calculating the circulation standard time, a preset circulation time calculation rule is firstly obtained, which is described with reference to a specific example, the circulation time calculation rule of this embodiment may be that first, each identical logistics circulation state is classified according to a logistics track thereof to obtain a plurality of circulation state information sets, and an average value of circulation time consumed in the plurality of circulation state information sets is obtained to obtain the circulation standard time; and forming a logistics aging data set based on all the obtained circulation standard time.
305. Acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project;
306. screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time;
307. acquiring actual circulation time of a logistics project;
the specific contents in steps 305 to 307 of this embodiment are substantially the same as those in steps 101 to 103 of the previous embodiment, and therefore, the details are not repeated herein.
308. Judging whether the actual circulation time exceeds the circulation cut-off time or not;
309. if yes, generating an aging overtime prompt of the logistics item;
the specific contents in step 308 and step 309 of this embodiment are substantially the same as those in step 104 and step 105 of the previous embodiment, and therefore, the details are not repeated herein.
310. Receiving a prompt rate report generation request, and extracting a report range contained in the prompt rate report generation request;
in the embodiment, after the timeliness overtime prompt is performed on the logistics item, the logistics item information with overtime timeliness is recorded, and a timeliness report is generated according to the recorded information.
And receiving a timely report generation request, and extracting a report range contained in the timely report generation request.
The report range is obtained according to an acquisition range configured in the timeliness report generation request, and the acquisition range can be a time range, such as all logistics items in a certain month; or the acquisition range can be defined according to other information of the logistics item, such as a delivery warehouse, an order placing shop of an order or a receiving province and the like, the acquisition range is determined, the report range is determined according to the acquisition range, and a prompt rate report generation request is generated.
311. Acquiring all logistics item information in the report range according to the report range;
312. counting the overtime logistics item information with the time-efficiency overtime prompt in the report range;
313. and generating a logistics timeliness rate report within the report range based on all the logistics item information and the overtime logistics item information.
And screening logistics item information of all logistics items contained in the report range according to the report range obtained in the previous step. Counting the quantity and information of all logistics items with aging overtime prompts in the report range to obtain overtime logistics item information with aging overtime prompts, and then generating a logistics timeliness report in the report range based on all logistics item information and overtime logistics item information. According to different report forms, different data can be inquired and monitored; for example, when the report range is the designated month of a single express company in this embodiment, the obtained logistics timeliness rate report may be the timeliness rate month report of the express company in this embodiment; when the report range is the designated month of a certain shop, the obtained logistics timeliness rate report can be the timeliness rate month report of the shop.
According to the obtained timeliness rate report form, the logistics state can be actively monitored, so that the specific logistics timeliness rate can be mastered, and the logistics strategy can be correspondingly adjusted.
According to the embodiment of the invention, the logistics item with the logistics delivery timeliness overtime can be timely prompted according to the logistics timeliness data, and a logistics timeliness report is generated based on the generated timeliness overtime prompt, so that the timely logistics situation can be conveniently obtained and subsequently analyzed.
Referring to fig. 4, a fourth embodiment of the logistics aging prompting method according to the embodiment of the invention includes:
401. obtaining historical logistics data information;
402. extracting various logistics circulation states contained in historical logistics data information;
403. searching the circulation time consumption of each logistics circulation state in the historical logistics data information;
404. calculating the circulation standard time of each logistics circulation state based on each circulation time consumption according to a preset circulation time calculation rule to obtain a logistics aging data set;
in this embodiment, historical logistics data information is acquired from a logistics information database which is pre-established, various logistics circulation states included in the historical logistics data information are acquired, and circulation time consumption in the various logistics circulation states is acquired. Generally, each piece of historical logistics data information has a plurality of circulation states, and each circulation state has corresponding circulation time consumption.
Specifically, when calculating the circulation standard time, a preset circulation time calculation rule is firstly obtained, which is described with reference to a specific example, the circulation time calculation rule of this embodiment may be that first, each identical logistics circulation state is classified according to a logistics track thereof to obtain a plurality of circulation state information sets, and an average value of circulation time consumed in the plurality of circulation state information sets is obtained to obtain the circulation standard time; and forming a logistics aging data set based on all the obtained circulation standard time.
405. Acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project;
the logistics timeliness prompting method mentioned in this embodiment first receives a logistics timeliness prompting request, and after receiving the request, analyzes information content included in the request, and extracts a logistics prompting range in which logistics timeliness prompting is to be performed, included in the logistics prompting request.
And after the logistics prompt range is obtained, extracting all the logistics items contained in the logistics prompt range, so as to obtain the logistics items to be subjected to logistics aging monitoring, wherein the corresponding logistics items can be determined by obtaining the freight note number of the logistics when the logistics items to be subjected to logistics aging monitoring are obtained, and the logistics prompt range can be determined by defining a certain time range, according to the passing dispatch nodes or according to the target area.
In this embodiment, the express waybill data of the express to be subjected to logistics processing is scanned by using a fast scanner or an operation terminal of a dispatcher, so as to obtain a specific logistics waybill number of each logistics item within a logistics prompt range. And then, inquiring a logistics item corresponding to each logistics waybill number in a preset logistics information database according to the logistics waybill number, and extracting logistics state information of the logistics item, wherein the logistics state information comprises a logistics circulation state and logistics state updating time. Specifically, in the logistics process, a plurality of nodes pass through, and when each node updates the logistics state, the logistics circulation state of each node is changed, for example, when a shipping node is updated, the node is updated to be "shipped", when a terminal shipping node is updated, the node is updated to be "in the middle of shipping", and the update time of the latest logistics circulation state of each logistics item is the logistics state update time.
406. Screening a circulation standard time corresponding to a circulation state in a preset circulation time data set, and calculating circulation cut-off time based on the circulation standard time and the circulation state updating time;
the method comprises the steps of extracting a preset logistics aging data set from a pre-established logistics information database, wherein standard aging of various logistics circulation states is stored in the logistics aging data set in advance, the standard aging can be set through preset time, historical logistics distribution data can be obtained, historical circulation time spent in the logistics circulation states can be obtained, and the circulation standard aging is calculated and analyzed based on the historical circulation time.
And after the circulation standard time of the logistics circulation state is obtained, calculating the circulation cut-off time of the current logistics item in the logistics circulation state according to the logistics state updating time obtained in the previous step. Specifically, the specific calculation manner of the flow deadline is to obtain a time starting point according to the logistics state update time, postpone a time period from the time starting point, where the time period is a time length of the standard aging of the flow, and an end time point of the time period is an end point, and the end point is the flow deadline.
407. Acquiring actual circulation time of a logistics project;
then, the actual time of the circulation of the logistics item is obtained, wherein the actual time of the circulation in this embodiment may take the current time as the actual time of the circulation, that is, the current time information is obtained, so as to obtain the actual time of the circulation of the logistics item.
408. Judging whether the logistics item is a problem logistics item;
409. if so, acquiring the problem type of the problem logistics item, and marking the logistics item as a problem to-be-recovered state;
in this embodiment, whether the logistics item cannot normally update the logistics state information may be determined by specific logistics circulation information, and if yes, the logistics item may be determined as a problem logistics item, for example, when a delivery ring is in short of a recipient being contacted to normally deliver, the logistics item may be divided into problem logistics items.
After the current logistics item is divided into problem logistics items, selecting corresponding problem types to report the information of the problem logistics items, and marking the logistics items as problem to-be-replied states.
In addition, in the embodiment, it is specified that, in a specific logistics transportation process, when each node updates the logistics state information, if an express item that cannot be updated normally is found, a problem item needs to be reported through a logistics terminal or a PDA (Personal Digital Assistant), and when reporting, reporting needs to be performed before a preset management deadline.
410. Determining a corresponding reply time limit rule according to the problem type, and determining the reply time limit of the logistics item based on the reply time limit rule;
411. updating the circulation deadline of the logistics item according to the reply time limit to obtain a first circulation deadline;
specifically, in the logistics aging prompting method of this embodiment, a problem logistics comparison table is preset in a logistics information database in the logistics aging prompting device, a reply time limit corresponding to the current logistics item is queried in the problem logistics comparison table according to the problem type obtained in the previous step, and the circulation deadline of the logistics item is updated according to the reply time limit to obtain a first circulation deadline; specifically, when the flow deadline is updated, the original flow deadline may be delayed by the time length of the reply time limit. That is, when a problem piece is reported, a certain recovery time limit is correspondingly delayed on the basis of the original flow deadline, so that the flow deadline is updated to obtain a first flow deadline, and a recovery corresponding to the problem logistics item is waited.
412. When the reply time limit is reached, detecting whether the processing reply data of the problem logistics item is received or not;
413. if yes, extracting and processing reply contents in the reply data, and determining the time-adding processing time of the logistics item according to the reply contents;
414. updating the circulation cut-off time of the logistics item according to the overtime processing time to obtain a second circulation cut-off time;
receiving processing reply content corresponding to the problem logistics item, analyzing the processing reply content and extracting processing reply data, wherein the processing reply data comprises a specific processing mode and whether time-adding processing is needed, and acquiring whether the logistics item needs time-adding processing from the processing reply data.
If the result obtained by analyzing the processing reply data does not need to be processed when the processing is carried out, updating the circulation deadline time is not carried out; and if the result obtained by analyzing the processing reply data indicates that time-adding processing is required, extracting specific time-adding processing time contained in the processing reply data, updating the circulation cut-off time of the logistics item according to the specific time-adding processing time, and postponing the first circulation cut-off time by the added time processing time length to obtain second circulation cut-off time.
415. Judging whether the actual circulation time exceeds a second circulation cut-off time or not;
416. if yes, generating an aging overtime prompt of the logistics item;
for example, the updated second transfer deadline obtained in the foregoing step is B minutes of day a, and the actual transfer time of the current logistics item is D seconds of C, and then it is determined whether the D seconds of C exceeds the transfer deadline of the B minutes of a.
And if the actual circulation time exceeds the circulation cut-off time, generating an aging overtime prompt of the logistics item. In this embodiment, the logistics items may be multiple, and for all the logistics items included in the logistics prompting range of this embodiment, a corresponding aging timeout prompt is generated for all the logistics items whose actual time of the flow exceeds the flow deadline, so as to obtain the timeout condition of the logistics items in time.
417. Recording the overtime processing times and the overtime processing time of the logistics items;
418. calculating the total overtime time of the logistics items according to the overtime treatment times and the overtime treatment time;
419. judging whether the total adding time is greater than a preset adding time processing threshold value or not;
420. if yes, generating a timing overtime prompt of the logistics item;
if there is a logistics item to be processed on time, the specific content of the processing on time is recorded simultaneously with the processing on time, wherein the specific content includes the number of times of processing on time and the specific processing time on time. And calculating the total adding time of the logistics nodes for adding time processing of the corresponding logistics items according to the obtained number of time processing and the specific time processing time.
Acquiring a preset overtime processing threshold, judging whether the total overtime time of the current logistics processing item is greater than the preset overtime processing threshold, and if not, not operating; if the sum of the time-adding time-out prompts is larger than the preset time-adding processing threshold, the time-adding time-out prompt is generated for the logistics node of which the logistics item exceeds the time-adding processing threshold.
421. Receiving a prompt rate report generation request, and extracting a report range contained in the prompt rate report generation request;
according to the scheme of the embodiment, after the time efficiency overtime prompt is carried out on the logistics item, the logistics item information with time efficiency overtime is recorded, and a time efficiency report is generated according to the recorded information.
And receiving a timely report generation request, and extracting a report range contained in the timely report generation request.
The report range is obtained according to an acquisition range configured in the timeliness report generation request, and the acquisition range can be a time range, such as all logistics items in a certain month; or the acquisition range can be defined according to other information of the logistics item, such as a delivery warehouse, an order placing shop of an order or a receiving province and the like, the acquisition range is determined, the report range is determined according to the acquisition range, and a prompt rate report generation request is generated.
422. Acquiring all logistics item information in the report range according to the report range;
423. counting the overtime logistics item information with the time-efficiency overtime prompt in the report range;
424. and generating a logistics timeliness rate report within the report range based on all the logistics item information and the overtime logistics item information.
And screening logistics item information of all logistics items contained in the report range according to the report range obtained in the previous step. Counting the quantity and information of all logistics items with aging overtime prompts in the report range to obtain overtime logistics item information with aging overtime prompts, and then generating a logistics timeliness report in the report range based on all logistics item information and overtime logistics item information. According to different report forms, different data can be inquired and monitored; for example, when the report range is the designated month of a single express company, the obtained logistics timeliness rate report may be the timeliness rate month report of the express company of this embodiment; when the report range is the designated month of a certain shop, the obtained logistics timeliness rate report can be the timeliness rate month report of the shop.
According to the obtained timeliness rate report form, the logistics state can be actively monitored, so that the specific logistics timeliness rate can be mastered, and the logistics strategy can be correspondingly adjusted.
In the embodiment of the invention, the logistics item with the overtime logistics transportation time can be timely subjected to time-out prompt according to the logistics time-out data, in addition, the processing time can be increased for the problem logistics item, and the circulation deadline can be updated, so that the time-out prompt is more flexible; and generating a logistics and timeliness rate report based on the generated time-out prompt so as to obtain and subsequently analyze the logistics and timeliness condition.
With reference to fig. 5, the method for prompting logistics aging according to the embodiment of the present invention is described above, and a logistics aging prompting device according to the embodiment of the present invention is described below, where an embodiment of the logistics aging prompting device according to the embodiment of the present invention includes:
an obtaining module 501, configured to obtain a logistics item to be subjected to logistics timeliness monitoring, and extract logistics state information of the logistics item, where the logistics state information includes a logistics circulation state and a logistics state update time;
the deadline calculation module 502 is configured to screen a circulation standard time corresponding to the logistics circulation state from a preset logistics time data set, and calculate a circulation deadline based on the circulation standard time and the logistics state update time;
an actual time calculation module 503, configured to obtain an actual time for circulation of the logistics item;
a judging module 504, configured to judge whether the actual time of the flow exceeds the flow deadline;
and a prompt module 505, configured to generate an aging timeout prompt of the logistics item if the time is positive.
According to the embodiment of the invention, the logistics item with the overtime logistics delivery timeliness can be prompted timely according to the logistics timeliness data.
Referring to fig. 6, another embodiment of the logistics aging prompting device in the embodiment of the present invention includes:
an obtaining module 501, configured to obtain a logistics item to be subjected to logistics timeliness monitoring, and extract logistics state information of the logistics item, where the logistics state information includes a logistics circulation state and a logistics state update time;
the deadline calculation module 502 is configured to screen a circulation standard time corresponding to the logistics circulation state from a preset logistics time data set, and calculate a circulation deadline based on the circulation standard time and the logistics state update time;
an actual time calculation module 503, configured to obtain an actual time for circulation of the logistics item;
a judging module 504, configured to judge whether the actual time of the flow exceeds the flow deadline;
and a prompt module 505, configured to generate an aging timeout prompt of the logistics item if the time is positive.
Optionally, the logistics aging monitoring apparatus further includes a deadline deferring module 506, and the deadline deferring module 506 includes:
a judging unit 5061, configured to judge whether the logistics item is a problem logistics item;
a labeling unit 5062, configured to obtain a problem type of the problem logistics item if the problem type is the problem type, and label the logistics item as a problem to-be-recovered state;
a time limit determining unit 5063, configured to determine a corresponding reply time limit rule according to the question type, and determine a reply time limit of the logistics item based on the reply time limit rule;
a time limit postponing unit 5064, configured to update the flow deadline of the logistics item according to the reply time limit, so as to obtain a first flow deadline.
Optionally, the logistics aging monitoring apparatus further includes a timing module 507, where the timing module 507 includes:
a reply obtaining unit 5071, configured to detect whether processing reply data of the problematic logistics item is received when the reply time limit is reached;
an adding time extraction unit 5072, configured to extract a reply content in the processing reply data if yes, and determine an adding time processing time of the logistics item according to the reply content;
a time-adding processing unit 5073, configured to update the circulation deadline of the logistics item according to the time-adding processing time, and obtain a second circulation deadline.
Optionally, the logistics aging monitoring device further includes a time-adding timeout prompting module, where the time-adding timeout prompting module includes:
an overtime recording unit for recording the overtime processing times and the overtime processing time of the logistics items;
an overtime calculation unit for calculating the total overtime of the logistics item according to the overtime processing times and the overtime processing time;
the overtime judging unit is used for judging whether the total overtime time is greater than a preset overtime processing threshold value or not;
and a overtime prompting unit used for generating overtime prompting of the logistics item if the logistics item is the overtime prompting item.
Optionally, the logistics aging monitoring apparatus further includes a data set construction module, where the data set construction module is specifically configured to:
obtaining historical logistics data information;
extracting various logistics circulation states contained in the historical logistics data information;
searching the circulation time consumption of each logistics circulation state in the historical logistics data information;
and calculating the circulation standard time of each logistics circulation state based on each circulation consumed time according to a preset circulation time calculation rule to obtain a logistics aging data set.
Optionally, the logistics aging monitoring device further includes a timeliness report generation module, where the timeliness report generation module is specifically configured to:
receiving a prompt rate report generation request, and extracting a report range contained in the prompt rate report generation request;
acquiring all logistics item information in the report range according to the report range;
counting the overtime logistics item information with the time efficiency overtime prompt in the report range;
and generating a logistics timeliness rate report within the report range based on the all logistics item information and the overtime logistics item information.
Optionally, the logistics aging monitoring apparatus further includes a notification module, where the notification module is specifically configured to:
acquiring logistics information of a logistics item with an aging overtime prompt;
generating a logistics delay notification based on the aging timeout indication;
and sending the logistics delay notice to a sender and a receiver according to the logistics information.
According to the embodiment of the invention, the logistics item with the overtime logistics delivery timeliness can be prompted timely according to the logistics timeliness data.
Fig. 5 and fig. 6 describe the logistics aging prompting device in the embodiment of the present invention in detail from the perspective of the modular functional entity, and the logistics aging prompting device in the embodiment of the present invention is described in detail from the perspective of hardware processing.
Fig. 7 is a schematic structural diagram of a logistics aging prompting device 700 according to an embodiment of the present invention, where the logistics aging prompting device 700 may have a relatively large difference due to different configurations or performances, and may include one or more processors (CPUs) 710 (e.g., one or more processors) and a memory 720, and one or more storage media 730 (e.g., one or more mass storage devices) storing an application 733 or data 732. Memory 720 and storage medium 730 may be, among other things, transient storage or persistent storage. The program stored in the storage medium 730 may include one or more modules (not shown), each of which may include a series of instruction operations for the logistics aging prompting device 700. Further, the processor 710 may be configured to communicate with the storage medium 730, and execute a series of instruction operations in the storage medium 730 on the logistics aging prompting device 700.
The logistics aging prompting apparatus 700 may also include one or more power supplies 740, one or more wired or wireless network interfaces 750, one or more input-output interfaces 760, and/or one or more operating systems 731, such as Windows service, Mac OS X, Unix, Linux, FreeBSD, and the like. Those skilled in the art will appreciate that the configuration of the logistics aging prompting device shown in fig. 7 does not constitute a limitation of the logistics aging prompting device, and may include more or fewer components than those shown, or some components in combination, or a different arrangement of components.
The present invention also provides a computer device, which may be any device capable of executing the logistics aging prompting method described in the above embodiments, the computer device includes a memory and a processor, the memory stores computer readable instructions, and when the computer readable instructions are executed by the processor, the processor executes the steps of the logistics aging prompting method in the above embodiments.
The present invention also provides a computer-readable storage medium, which may be a non-volatile computer-readable storage medium, or a volatile computer-readable storage medium, having stored therein instructions, which, when executed on a computer, cause the computer to perform the steps of the logistics aging prompting method.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The above-mentioned embodiments are only used for illustrating the technical solutions of the present invention, and not for limiting the same; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A logistics timeliness prompting method is characterized by comprising the following steps:
acquiring a logistics project to be subjected to logistics aging monitoring, and extracting logistics state information of the logistics project, wherein the logistics state information comprises a logistics circulation state and logistics state updating time;
screening a circulation standard aging corresponding to the logistics circulation state in a preset logistics aging data set, and calculating circulation cut-off time based on the circulation standard aging and the logistics state updating time;
acquiring the actual circulation time of the logistics item;
judging whether the actual circulation time exceeds the circulation cut-off time or not;
and if so, generating an aging overtime prompt of the logistics item.
2. The method for prompting logistics aging according to claim 1, before the determining whether the actual time of the circulation exceeds the circulation deadline, further comprising:
judging whether the logistics item is a problem logistics item;
if so, acquiring the problem type of the problem logistics item, and marking the logistics item as a problem to-be-recovered state;
determining a corresponding reply time limit rule according to the problem type, and determining the reply time limit of the logistics item based on the reply time limit rule;
and updating the circulation deadline of the logistics item according to the reply time limit to obtain a first circulation deadline.
3. The method for prompting logistics aging according to claim 2, wherein after the updating of the circulation deadline of the logistics item according to the reply time limit to obtain a first circulation deadline, the method further comprises:
when the reply time limit is reached, detecting whether the processing reply data of the problem logistics item is received or not;
if yes, extracting reply contents in the processing reply data, and determining the time-adding processing time of the logistics item according to the reply contents;
and updating the circulation deadline time of the logistics item according to the overtime processing time to obtain a second circulation deadline time.
4. The method for prompting logistics aging according to claim 3, wherein after updating the circulation deadline of the logistics item according to the overtime processing time to obtain a second circulation deadline, the method further comprises:
recording the time-lapse processing times and the time-lapse processing time of the logistics items;
calculating the total overtime time of the logistics items according to the overtime treatment times and the overtime treatment time;
judging whether the total adding time is greater than a preset adding time processing threshold value or not;
and if so, generating a overtime prompt of the logistics item.
5. The logistics aging prompting method according to any one of claims 1 to 4, wherein before the acquiring the logistics item to be monitored for logistics aging and extracting the logistics state information of the logistics item, further comprising:
obtaining historical logistics data information;
extracting various logistics circulation states contained in the historical logistics data information;
searching the circulation time consumption of each logistics circulation state in the historical logistics data information;
and calculating the circulation standard time of each logistics circulation state based on each circulation consumed time according to a preset circulation time calculation rule to obtain a logistics aging data set.
6. The method for prompting logistics aging according to claim 5, further comprising, after the generating the aging timeout prompt for the logistics item:
receiving a prompt rate report generation request, and extracting a report range contained in the prompt rate report generation request;
acquiring all logistics item information in the report range according to the report range;
counting the overtime logistics item information with the time efficiency overtime prompt in the report range;
and generating a logistics timeliness rate report within the report range based on the all logistics item information and the overtime logistics item information.
7. The method for prompting logistics aging according to claim 6, further comprising, after the generating the aging timeout prompt for the logistics item:
acquiring logistics information of a logistics item with an aging overtime prompt;
generating a logistics delay notification based on the aging timeout indication;
and sending the logistics delay notice to a sender and a receiver according to the logistics information.
8. The utility model provides a commodity circulation ageing suggestion device which characterized in that, commodity circulation ageing suggestion device includes:
the system comprises an acquisition module, a storage module and a display module, wherein the acquisition module is used for acquiring a logistics item to be subjected to logistics timeliness monitoring and extracting logistics state information of the logistics item, and the logistics state information comprises a logistics circulation state and logistics state updating time;
the system comprises a cutoff time calculation module, a flow control module and a flow control module, wherein the cutoff time calculation module is used for screening flow standard aging corresponding to a flow state in a preset flow aging data set and calculating flow cutoff time based on the flow standard aging and the flow state updating time;
the actual time calculation module is used for acquiring the actual time of the circulation of the logistics items;
the judging module is used for judging whether the actual circulation time exceeds the circulation cut-off time;
and the prompt module is used for generating an aging overtime prompt of the logistics item if the prompt module is used for generating the aging overtime prompt of the logistics item.
9. The utility model provides a commodity circulation ageing suggestion equipment which characterized in that, commodity circulation ageing suggestion equipment includes: a memory and at least one processor, the memory having instructions stored therein;
the at least one processor invokes the instructions in the memory to cause the logistics aging prompting apparatus to perform the steps of the logistics aging prompting method of any of claims 1-7.
10. A computer readable storage medium having stored thereon instructions, which when executed by a processor, implement the steps of the logistics aging prompting method according to any one of claims 1-7.
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114373287A (en) * | 2021-12-07 | 2022-04-19 | 航天信息股份有限公司 | Early warning system and method for grain rotation |
| CN116664030A (en) * | 2023-04-26 | 2023-08-29 | 上海东普信息科技有限公司 | Logistics overlength single aging monitoring method, device, equipment and storage medium |
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2021
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114373287A (en) * | 2021-12-07 | 2022-04-19 | 航天信息股份有限公司 | Early warning system and method for grain rotation |
| CN116664030A (en) * | 2023-04-26 | 2023-08-29 | 上海东普信息科技有限公司 | Logistics overlength single aging monitoring method, device, equipment and storage medium |
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