CN113438395A - Video transmitting method, video transmitting device, electronic equipment and computer readable medium - Google Patents

Video transmitting method, video transmitting device, electronic equipment and computer readable medium Download PDF

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Publication number
CN113438395A
CN113438395A CN202110668657.5A CN202110668657A CN113438395A CN 113438395 A CN113438395 A CN 113438395A CN 202110668657 A CN202110668657 A CN 202110668657A CN 113438395 A CN113438395 A CN 113438395A
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China
Prior art keywords
target
work order
maintenance
video
user
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CN202110668657.5A
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Chinese (zh)
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蒋园园
郭明杰
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Beijing Jingdong Qianshi Technology Co Ltd
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Beijing Jingdong Qianshi Technology Co Ltd
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Priority to CN202110668657.5A priority Critical patent/CN113438395A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N23/00Cameras or camera modules comprising electronic image sensors; Control thereof
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N5/00Details of television systems
    • H04N5/76Television signal recording
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The embodiment of the disclosure discloses a video sending method, a video sending device, electronic equipment and a medium. One embodiment of the method comprises: in response to the fact that the target maintenance end receives work order information of the target work order, indicating a pre-bound maintenance user to process the target work order at the target maintenance end; responding to the detection that the maintenance user processes the target work order at the target maintenance end, and sending a maintenance message notice of the target work order to a terminal of the target user; and responding to a received real-time video pulling request sent by the terminal, and pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal. The implementation method can efficiently, simply and conveniently push the real-time maintenance video to the terminal where the target user is located.

Description

Video transmitting method, video transmitting device, electronic equipment and computer readable medium
Technical Field
Embodiments of the present disclosure relate to the field of computer technologies, and in particular, to a video sending method, an apparatus, an electronic device, and a computer-readable medium.
Background
At present, upscale electronic products or luxury goods have gradually advanced into the lives of most people as the living standard of people increases. However, many confusions have arisen for the repair of high-value electronic products or luxury goods due to their high value. Such as a virtual price report by a serviceman, a replacement of parts, etc. For this reason, many operation and maintenance service centers may install cameras to monitor the maintenance process. Once disputes occur, the video can be checked afterwards to obtain the assessment basis. However, when the maintenance process is monitored in the above manner, the following technical problems often exist:
the mode has certain hysteresis, and the video cannot be sent to the user in time. When the situation that the video needs to be called occurs, the corresponding video needs to be searched, which is time-consuming and labor-consuming.
Disclosure of Invention
This summary is provided to introduce a selection of concepts in a simplified form that are further described below in the detailed description. This summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter.
Some embodiments of the present disclosure propose video transmission methods, apparatuses, electronic devices and computer readable media to solve one or more of the technical problems mentioned in the background section above.
In a first aspect, some embodiments of the present disclosure provide a video transmitting method, including: in response to the fact that the target maintenance end receives work order information of a target work order, indicating a pre-bound maintenance user to process the target work order at the target maintenance end; responding to the detected that the maintenance user processes the target work order at the target maintenance end, and sending a maintenance message notice of the target work order to a terminal of the target user; and responding to a received real-time video pulling request sent by the terminal, and pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal.
Optionally, the work order information includes a work order number; the work order information comprises a work order number; and the above method further comprises: in response to receiving a target video pulling request sent by the terminal, determining a time point corresponding to the target video pulling request, wherein a target video corresponding to the target work order is stored at the target time point; in response to determining that the time point corresponding to the target video pulling request is earlier than the target time point, determining that the target video is not saved; in response to determining that the target video is not saved, determining a work order number of the target work order corresponding to the target video; acquiring coding information and time period information of the camera equipment corresponding to the work order number; and acquiring the target video according to the coding information and the time slot information, and pushing the target video to the terminal.
Optionally, the work order information includes a work order number; and the above method further comprises: and responding to a received target video pulling request sent by the terminal, acquiring a target video corresponding to the target work order, and pushing the target video to the terminal, wherein the target video is stored in real time in the processing process of the maintenance user on the target work order.
Optionally, the work order information includes a work order number; and the above method further comprises: in response to the fact that the current time is detected to be the target time point, whether a target video corresponding to the work order number of the target work order is stored is determined; in response to determining that the information is not saved, determining encoding information and time period information of the image pickup apparatus corresponding to the work order number; and acquiring a target video corresponding to the target work order according to the coding information and the time period information, and storing the target video.
Optionally, before the step of responding to the detection that the target repair end receives the work order information of the target work order and indicating the pre-bound repair user to process the target work order at the target repair end, the method further includes: and responding to the detection that the maintenance user uses the target code to log in the target maintenance end, and sending the work order information of the target work order to the target maintenance end.
Optionally, the target maintenance end has a pre-bound camera device so as to record the processing of the target work order by the maintenance user at the target maintenance end through the camera device; and the pushing of the real-time video of the target work order processed by the maintenance user to the terminal for the target user to view the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal includes: acquiring coding information of the camera equipment corresponding to the target maintenance end; and according to the coding information of the camera equipment, sending the real-time video associated with the target work order to the terminal so that the target user can watch the maintenance user in real time through the terminal to process the target work order.
In a second aspect, some embodiments of the present disclosure provide a video transmitting apparatus, including: the indicating unit is configured to respond to the fact that the target maintenance end receives work order information of a target work order, and indicate a pre-bound maintenance user to process the target work order at the target maintenance end; a sending unit configured to send a maintenance message notification of the target work order to a terminal of a target user in response to detecting that the target work order is processed by the maintenance user at the target maintenance end; and the pushing unit is configured to respond to a received real-time video pulling request sent by the terminal, and push the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user through the terminal in real time.
Optionally, the work order information includes a work order number; and the above apparatus further comprises: in response to receiving a target video pulling request sent by the terminal, determining a time point corresponding to the target video pulling request, wherein a target video corresponding to the target work order is stored at the target time point; in response to determining that the time point corresponding to the target video pulling request is earlier than the target time point, determining that the target video is not saved; in response to determining that the target video is not saved, determining a work order number of the target work order corresponding to the target video; acquiring coding information and time period information of the camera equipment corresponding to the work order number; and acquiring the target video according to the coding information and the time slot information, and pushing the target video to the terminal.
Optionally, the work order information includes a work order number; and the above apparatus further comprises: and responding to a received target video pulling request sent by the terminal, acquiring a target video corresponding to the target work order, and pushing the target video to the terminal, wherein the target video is stored in real time in the processing process of the maintenance user on the target work order.
Optionally, the work order information includes a work order number; and the above apparatus further comprises: in response to the fact that the current time is detected to be the target time point, whether a target video corresponding to the work order number of the target work order is stored is determined; in response to determining that the information is not saved, determining encoding information and time period information of the image pickup apparatus corresponding to the work order number; and acquiring a target video corresponding to the target work order according to the coding information and the time period information, and storing the target video.
Optionally, the apparatus further comprises: and responding to the detection that the maintenance user uses the target code to log in the target maintenance end, and sending the work order information of the target work order to the target maintenance end.
Optionally, the target maintenance end has a pre-bound camera device so as to record the processing of the target work order by the maintenance user at the target maintenance end through the camera device; and the pushing unit may be configured to: acquiring coding information of the camera equipment corresponding to the target maintenance end; and according to the coding information of the camera equipment, sending the real-time video associated with the target work order to the terminal so that the target user can watch the maintenance user in real time through the terminal to process the target work order.
In a third aspect, some embodiments of the present disclosure provide an electronic device, comprising: one or more processors; a storage device having one or more programs stored thereon, which when executed by one or more processors, cause the one or more processors to implement the method as described in any of the implementations of the first aspect.
In a fourth aspect, some embodiments of the disclosure provide a computer readable medium having a computer program stored thereon, where the program when executed by a processor implements a method as described in any of the implementations of the first aspect.
The above embodiments of the present disclosure have the following beneficial effects: the video sending method of some embodiments of the disclosure can efficiently, simply and conveniently push the real-time maintenance video to the terminal where the target user is located. Specifically, the existing methods have a certain hysteresis, and cannot send the video to the user in time. When the situation that the video needs to be called occurs, the corresponding video needs to be searched, which is time-consuming and labor-consuming. Based on this, the video sending method according to some embodiments of the present disclosure may first, in response to detecting that the target repair end receives the work order information of the target work order, instruct the pre-bound repair user to process the target work order at the target repair end and notify the repair user of processing the target work order in time, shorten the processing time of the target work order, and improve user experience laterally. And then, responding to the fact that the terminal receives the maintenance message notification and receives a real-time video pulling request sent by the terminal, and pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal. And finally, in response to receiving a real-time video pulling request sent by the terminal, pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the target work order processed by the maintenance user in real time. Here, through the real-time watching of the real-time video of the processing target work order of the maintenance user by the target user, possible improper behaviors in the maintenance process can be timely and efficiently found and fed back. In addition, the monitoring strength of maintenance personnel in the maintenance process is enhanced. Optionally, for a mode that a video is often called in the existing mode to process a large number of concurrent disputes, the load of calling and searching the video by the computer can be alleviated by the target user watching the real-time video of the maintenance user processed the target work order in real time.
Drawings
The above and other features, advantages and aspects of various embodiments of the present disclosure will become more apparent by referring to the following detailed description when taken in conjunction with the accompanying drawings. Throughout the drawings, the same or similar reference numbers refer to the same or similar elements. It should be understood that the drawings are schematic and that elements and features are not necessarily drawn to scale.
Fig. 1 is a schematic diagram of one application scenario of a video transmission method according to some embodiments of the present disclosure;
fig. 2 is a flow diagram of some embodiments of a video transmission method according to the present disclosure;
FIG. 3 is a schematic illustration of a service user binding with a service end in some embodiments of a video transmission method according to the present disclosure;
fig. 4 is a flow chart of further embodiments of a video transmission method according to the present disclosure;
fig. 5 is a schematic block diagram of some embodiments of a video transmitting apparatus according to the present disclosure;
FIG. 6 is a schematic structural diagram of an electronic device suitable for use in implementing some embodiments of the present disclosure.
Detailed Description
Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it is to be understood that the disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided for a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the disclosure are for illustration purposes only and are not intended to limit the scope of the disclosure.
It should be noted that, for convenience of description, only the portions related to the related invention are shown in the drawings. The embodiments and features of the embodiments in the present disclosure may be combined with each other without conflict.
It should be noted that the terms "first", "second", and the like in the present disclosure are only used for distinguishing different devices, modules or units, and are not used for limiting the order or interdependence relationship of the functions performed by the devices, modules or units.
It is noted that references to "a", "an", and "the" modifications in this disclosure are intended to be illustrative rather than limiting, and that those skilled in the art will recognize that "one or more" may be used unless the context clearly dictates otherwise.
The names of messages or information exchanged between devices in the embodiments of the present disclosure are for illustrative purposes only, and are not intended to limit the scope of the messages or information.
The present disclosure will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.
Fig. 1 is a schematic diagram of an application scenario of a video transmission method according to some embodiments of the present disclosure.
In the application scenario of fig. 1, in response to detecting that the target maintenance end 102 receives the work order information 104 of the target work order 103, the electronic device 101 may first instruct the pre-bound maintenance user 105 to process the target work order 103 at the target maintenance end 102. Then, in response to the detection that the maintenance user 105 processes the target work order 103 at the target maintenance terminal 102, a maintenance message notification of the target work order 103 is sent to the terminal 108 of the target user 107. Finally, in response to receiving a real-time video pull request sent by the terminal 108, the real-time video 106 of the target work order 103 processed by the maintenance user 105 is pushed to the terminal 108, so that the target user 107 can view the to-be-maintained item corresponding to the target work order 103 processed by the maintenance user 105 through the terminal 108 in real time.
The electronic device 101 may be hardware or software. When the electronic device is hardware, the electronic device may be implemented as a distributed cluster formed by a plurality of servers or terminal devices, or may be implemented as a single server or a single terminal device. When the electronic device is embodied as software, it may be installed in the above-listed hardware devices. It may be implemented, for example, as multiple software or software modules to provide distributed services, or as a single software or software module. And is not particularly limited herein.
It should be understood that the number of electronic devices in fig. 1 is merely illustrative. There may be any number of electronic devices, as desired for implementation.
With continued reference to fig. 2, a flow 200 of some embodiments of a video transmission method according to the present disclosure is shown. The video sending method comprises the following steps:
step 201, in response to detecting that the target maintenance end receives the work order information of the target work order, indicating a pre-bound maintenance user to process the target work order at the target maintenance end.
In some embodiments, in response to detecting that the target repair end receives the work order information of the target work order, an executing entity (e.g., the electronic device shown in fig. 1) of the video transmission method may instruct a pre-bound repair user to process the target work order at the target repair end. The target maintenance end can be a platform for the maintenance personnel to process each work order sent by the background. The platform may be an operator's station where maintenance personnel perform work order processing. The target maintenance terminal may be a maintenance terminal bound to an account corresponding to a maintenance user. The target work order may be a target repair work order. The work order information may be information presented by the target work order. For example, the work order information may include, but is not limited to, at least one of: the name of the target user, the object information of the target object to be maintained by the target user, the order placing time of the work order and the completion time of the work order maintenance.
It should be noted that the target service end and the account number of the service user are pre-bound. The account number of the maintenance user is uniquely determined.
As an example, in response to detecting that the target repair end receives the work order information of the target work order, the execution main body may send a work order pending message notification to indicate that a repair user corresponding to the pre-bound repair user account handles the target work order at the target repair end. The work order pending message may be: "work order is ready to be processed, please log in corresponding maintenance end in time for processing! ".
It should be noted that, the maintenance user processes the work order at the maintenance end, and the maintenance user logs in at the target maintenance end to realize the binding between the target maintenance end and the account corresponding to the maintenance staff. Therefore, the work orders can be more pertinently determined to be completed by the maintenance user at the maintenance end.
As an example, the service user may input personal user information at the service end to enable the service user to bind with the code corresponding to the service end.
As an example, as shown in fig. 3. The maintenance user can input a personal account number, a personal password and a verification code at the maintenance end so as to realize the binding of the maintenance user and the code corresponding to the maintenance end.
Step 202, in response to detecting that the maintenance user processes the target work order at the target maintenance end, sending a maintenance message notification of the target work order to a terminal of the target user.
In some embodiments, in response to detecting that the service user processes the target work order at the target service end, the execution main body may send a service message notification of the target work order to a terminal of the target user. The maintenance message notification may be a message with a certain format. As an example, the repair message notification may be: "your items are being maintained, please view! ".
Step 203, responding to a received real-time video pull request sent by the terminal, pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can view the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal.
In some embodiments, in response to receiving a real-time video pull request sent by the terminal, the execution main body may push a real-time video of the service user processing the target work order to the terminal so that the target user views, in real time, an article to be serviced corresponding to the service user processing the target work order through the terminal. The real-time video may be a live video of the maintenance user processing the target work order. The object to be repaired may be an object to be repaired belonging to a target user.
It should be noted that, when the execution body receives the real-time video pull request sent by the terminal, it may be obtained that the terminal has received the maintenance message notification before that.
In some optional implementations of some embodiments, the work order information includes a work order number; and the steps further include:
the first step, in response to the detection that the current time is the target time point, whether the target video corresponding to the work order number of the target work order is stored is determined. Wherein, the target time point may be preset. For example 12 am. As an example, in response to detecting that the current time is the target time, the execution subject may determine whether the target video corresponding to the work order number of the target work order is saved by querying the first target association relation table. The target association relation table may represent a correspondence between the work order number of each work order, each video, and a storage state of each video. And a second step of determining, in response to the determination that the information is not saved, the code information and the time period information of the image pickup apparatus corresponding to the above-mentioned work order number.
As an example, in response to determining not to save, the execution main body may determine the encoding information and the time period information of the image pickup apparatus corresponding to the above work order number by referring to the second target association relationship table. The second target association relation table may represent a correspondence between the work order number of each work order, the coding information of the image pickup apparatus, and the time period information.
And thirdly, acquiring a target video corresponding to the target work order according to the coding information and the time period information, and storing the target video.
As an example, the execution main body may first determine all videos recorded by the image pickup apparatus based on the encoding information. Then, the video clip corresponding to the target work order is determined through the time period information. And then, intercepting the video clip to obtain the target video. And finally, storing the target video.
In some optional implementations of some embodiments, the work order information includes a work order number; and the steps further include: in response to receiving a target video pull request sent by the terminal, the execution main body may acquire a target video corresponding to the target work order in a wired or wireless manner, and push the target video to the terminal. And in the process of processing the target work order by the maintenance user, the target video corresponding to the target work order is stored in real time.
It should be noted that, in the process of processing the target work order by the maintenance user, the entire processing process has been recorded by the camera device in real time, and a target video can be obtained. Here, the target video is saved at the same time when the recording is finished in the whole processing procedure.
In some optional implementation manners of some embodiments, a pre-bound camera device exists at the target maintenance end, so that the camera device records the processing of the target work order by the maintenance user at the target maintenance end; and the pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can view the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal may include the following steps:
first, acquiring coding information of the camera equipment corresponding to the target maintenance end.
As an example, the execution body may acquire the code information of the image pickup apparatus corresponding to the target maintenance terminal by referring to an association table between the number information representing the target maintenance terminal and the code information of the image pickup apparatus.
And secondly, sending the real-time video associated with the target work order to the terminal according to the coding information of the camera equipment so that the target user can watch the maintenance user in real time through the terminal to process the target work order.
The above embodiments of the present disclosure have the following beneficial effects: the video sending method of some embodiments of the disclosure can efficiently, simply and conveniently push the real-time maintenance video to the terminal where the target user is located. Specifically, the existing methods have a certain hysteresis, and cannot send the video to the user in time. When the situation that the video needs to be called occurs, the corresponding video needs to be searched, which is time-consuming and labor-consuming. Based on this, the video sending method according to some embodiments of the present disclosure may first, in response to detecting that the target repair end receives the work order information of the target work order, instruct the pre-bound repair user to process the target work order at the target repair end and notify the repair user of processing the target work order in time, shorten the processing time of the target work order, and improve user experience laterally. And then, responding to the fact that the terminal receives the maintenance message notification and receives a real-time video pulling request sent by the terminal, and pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal. And finally, in response to receiving a real-time video pulling request sent by the terminal, pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the target work order processed by the maintenance user in real time. Here, through the real-time watching of the real-time video of the processing target work order of the maintenance user by the target user, possible improper behaviors in the maintenance process can be timely and efficiently found and fed back. In addition, the monitoring strength of maintenance personnel in the maintenance process is enhanced. Optionally, for a mode that a video is often called in the existing mode to process a large number of concurrent disputes, the load of calling and searching the video by the computer can be alleviated by the target user watching the real-time video of the maintenance user processed the target work order in real time.
With further reference to fig. 4, a flow 400 of further embodiments of a video transmission method according to the present disclosure is shown. The video sending method comprises the following steps:
step 401, in response to detecting that the target maintenance end receives the work order information of the target work order, indicating a pre-bound maintenance user to process the target work order at the target maintenance end.
Step 402, in response to detecting that the maintenance user processes the target work order at the target maintenance end, sending a maintenance message notification of the target work order to a terminal of the target user.
Step 403, in response to the terminal receiving the maintenance message notification and receiving a real-time video pull request sent by the terminal, pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can view the object to be maintained corresponding to the target work order processed by the maintenance user in real time.
In some embodiments, the specific implementation of steps 401 and 403 and the technical effects thereof can refer to steps 201 and 203 in the embodiment corresponding to fig. 2, which are not described herein again.
Step 404, determining a time point corresponding to the target video pull request in response to receiving the target video pull request sent by the terminal.
In some embodiments, in response to receiving a target video pull request sent by the terminal, an executing entity (e.g., the electronic device shown in fig. 1) may determine a time point corresponding to the target video pull request. And storing the target video corresponding to the target work order at a target time point. The target time point may be preset. For example 12 am.
As an example, in response to receiving a target video pull request sent by the terminal, the execution main body may determine a time point corresponding to the target video pull request by querying request recording information.
Step 405, in response to determining that the time point corresponding to the target video pulling request is earlier than the target time point, determining that the target video is not saved.
In some embodiments, in response to determining that the target video pull request corresponds to a time point earlier than the target time point, the execution agent may determine that the target video is not saved.
As an example, the execution agent may first determine a point in time of the target video pull request. Then, by comparing with the target time point, it can be determined that the target video is not saved.
Step 406, in response to determining that the target video is not saved, determining the work order number of the target work order corresponding to the target video.
In some embodiments, in response to determining that a target record is not saved, the executing agent may determine a work order number for the target work order corresponding to the target record. Wherein the work order information includes a work order number. The work order number may be preset.
For example, in response to determining that the target video is not saved, the execution agent may determine a work order number of the target work order corresponding to the target video by querying a first target association table.
Step 407, acquiring the coding information and time slot information of the image pickup apparatus corresponding to the above work order number.
In some embodiments, the execution main body may acquire the encoding information and the time period information of the image pickup apparatus corresponding to the work order number in a wired manner or a wireless manner.
As an example, the execution subject may acquire the encoding information and the time period information of the image capturing apparatus corresponding to the above-described work order number by referring to the second target association relationship table. The second target association relation table may represent a correspondence between the work order number of each work order, the coding information of the image pickup apparatus, and the time period information.
Step 408, obtaining the target video according to the coding information and the time slot information, and pushing the target video to the terminal.
As an example, the execution main body may first determine all videos recorded by the image pickup apparatus based on the encoding information. And then, determining the video segment corresponding to the target work order through the short time message. And then, intercepting the video clip to obtain the target video. And finally, pushing the target video to the terminal.
It should be noted that, the scenarios in this embodiment may be: the related staff may save the target video corresponding to the target work order recorded by the image pickup device on the same day at a target time point (for example, 12 am). In response to receiving a target video pull request sent by a terminal, at this time, it is determined that the time corresponding to the target video pull request may be 10 o' clock at night, and at this time, a target user wants to watch a target video (i.e., a recorded video of a maintenance person maintaining an object to be maintained) through the terminal. However, the target video is saved only 12 am. Therefore, it is necessary to acquire a target video from the encoded information and time slot information of the image pickup apparatus corresponding to the work order number and push the target video to the terminal.
As can be seen from fig. 4, compared with the description of some embodiments corresponding to fig. 2, the flow 400 of the video sending method in some embodiments corresponding to fig. 4 highlights the specific step of invoking the target video corresponding to the target work order. Therefore, the schemes described in the embodiments can greatly increase the monitoring intensity of maintenance personnel, and provide a basis for subsequent disputes which may occur. The side surface can also ensure that a user can more confidently deliver the object to be repaired to the repair staff for repair. In addition, the processing speed of acquiring the target video by the computer can be greatly improved by acquiring the target video through the coding information and the time slot information, and the processing load of the target video can be reduced laterally.
With further reference to fig. 5, as an implementation of the methods shown in the above figures, the present disclosure provides some embodiments of a video transmitting apparatus, which correspond to those shown in fig. 2, and which may be particularly applied in various electronic devices.
As shown in fig. 5, a video transmitting apparatus 500 includes: an instruction unit 501, a sending unit 502 and a pushing unit 503. The indicating unit 501 is configured to, in response to detecting that a target maintenance end receives work order information of a target work order, indicate a pre-bound maintenance user to process the target work order at the target maintenance end; a sending unit 502 configured to send a maintenance message notification of the target work order to a terminal of a target user in response to detecting that the target work order is processed by the maintenance user at the target maintenance end; a pushing unit 503, configured to, in response to receiving a real-time video pull request sent by the terminal, push a real-time video of the target work order processed by the maintenance user to the terminal so that the target user can view, through the terminal, an article to be maintained corresponding to the target work order processed by the maintenance user in real time.
In some optional implementations of some embodiments, the work order information includes a work order number. The apparatus 500 further comprises: a first determining unit, a second determining unit, a third determining unit, a first acquiring unit and a second acquiring unit (not shown in the figure). The first determination unit may be configured to: and responding to a received target video pulling request sent by the terminal, and determining a time point corresponding to the target video pulling request, wherein the target video corresponding to the target work order is stored at the target time point. The second determination unit may be configured to: and determining that the target video is not saved in response to determining that the time point corresponding to the target video pulling request is earlier than the target time point. The third determination unit may be configured to: and determining the work order number of the target work order corresponding to the target video in response to determining that the target video is not stored. The first acquisition unit may be configured to: and acquiring the coding information and the time period information of the image pickup device corresponding to the work order number. The second acquisition unit may be configured to: and acquiring the target video according to the coding information and the time slot information, and pushing the target video to the terminal.
In some optional implementations of some embodiments, the work order information includes a work order number. The apparatus 500 further comprises: a video acquisition unit (not shown). Wherein the video acquisition unit is configured to: and responding to a received target video pulling request sent by the terminal, acquiring a target video corresponding to the target work order, and pushing the target video to the terminal, wherein the target video is stored in real time in the processing process of the maintenance user on the target work order.
In some optional implementations of some embodiments, the work order information includes a work order number. The apparatus 500 further comprises: a third determining unit, a fourth determining unit, and a third acquiring unit (not shown in the figure). The third determination unit may be configured to: and determining whether the target video corresponding to the work order number of the target work order is stored or not in response to the fact that the current time is detected to be the target time point. The fourth determination unit may be configured to: in response to determining that the information is not saved, the code information and the time period information of the image pickup apparatus corresponding to the above-described work order number are determined. The third acquisition unit may be configured to: and acquiring a target video corresponding to the target work order according to the coding information and the time period information, and storing the target video.
In some optional implementations of some embodiments, the apparatus 500 further includes: and a work order information transmitting unit (not shown). Wherein the work order information sending unit is configured to: and responding to the detection that the maintenance user uses the target code to log in the target maintenance end, and sending the work order information of the target work order to the target maintenance end.
In some optional implementation manners of some embodiments, a pre-bound camera device exists at the target maintenance end, so that the camera device records the processing of the target work order by the maintenance user at the target maintenance end; and the pushing unit 503 may be further configured to: acquiring coding information of the camera equipment corresponding to the target maintenance end; and according to the coding information of the camera equipment, sending the real-time video associated with the target work order to the terminal so that the target user can watch the maintenance user in real time through the terminal to process the target work order.
It will be understood that the elements described in the apparatus 500 correspond to various steps in the method described with reference to fig. 2. Thus, the operations, features and resulting advantages described above with respect to the method are also applicable to the apparatus 500 and the units included therein, and are not described herein again.
Referring now to FIG. 6, a block diagram of an electronic device (e.g., the electronic device of FIG. 1) 600 suitable for use in implementing some embodiments of the present disclosure is shown. The electronic device shown in fig. 6 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present disclosure.
As shown in fig. 6, electronic device 600 may include a processing means (e.g., central processing unit, graphics processor, etc.) 601 that may perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)602 or a program loaded from a storage means 608 into a Random Access Memory (RAM) 603. In the RAM603, various programs and data necessary for the operation of the electronic apparatus 600 are also stored. The processing device 601, the ROM 602, and the RAM603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
Generally, the following devices may be connected to the I/O interface 605: input devices 606 including, for example, a touch screen, touch pad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; output devices 607 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 608 including, for example, tape, hard disk, etc.; and a communication device 609. The communication means 609 may allow the electronic device 600 to communicate with other devices wirelessly or by wire to exchange data. While fig. 6 illustrates an electronic device 600 having various means, it is to be understood that not all illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided. Each block shown in fig. 6 may represent one device or may represent multiple devices as desired.
In particular, according to some embodiments of the present disclosure, the processes described above with reference to the flow diagrams may be implemented as computer software programs. For example, some embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In some such embodiments, the computer program may be downloaded and installed from a network through the communication device 609, or installed from the storage device 608, or installed from the ROM 602. The computer program, when executed by the processing device 601, performs the above-described functions defined in the methods of some embodiments of the present disclosure.
It should be noted that the computer readable medium described above in some embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In some embodiments of the disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In some embodiments of the present disclosure, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, optical cables, RF (radio frequency), etc., or any suitable combination of the foregoing.
In some embodiments, the clients, servers may communicate using any currently known or future developed network Protocol, such as HTTP (HyperText Transfer Protocol), and may interconnect with any form or medium of digital data communication (e.g., a communications network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the Internet (e.g., the Internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed network.
The computer readable medium may be embodied in the electronic device; or may exist separately without being assembled into the electronic device. The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: in response to the fact that the target maintenance end receives work order information of a target work order, indicating a pre-bound maintenance user to process the target work order at the target maintenance end; responding to the detected that the maintenance user processes the target work order at the target maintenance end, and sending a maintenance message notice of the target work order to a terminal of the target user; and responding to a received real-time video pulling request sent by the terminal, and pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal.
Computer program code for carrying out operations for embodiments of the present disclosure may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + +, and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units described in some embodiments of the present disclosure may be implemented by software, and may also be implemented by hardware. The described units may also be provided in a processor, and may be described as: a processor includes an indication unit, a transmission unit, and a push unit. The names of the units do not form a limitation on the units themselves in some cases, for example, the indication unit may be further described as a "unit that indicates a pre-bound service user to process a target work order at a target service end in response to detecting that the target service end receives work order information of the target work order".
The functions described herein above may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), systems on a chip (SOCs), Complex Programmable Logic Devices (CPLDs), and the like.
The foregoing description is only exemplary of the preferred embodiments of the disclosure and is illustrative of the principles of the technology employed. It will be appreciated by those skilled in the art that the scope of the invention in the embodiments of the present disclosure is not limited to the specific combination of the above-mentioned features, but also encompasses other embodiments in which any combination of the above-mentioned features or their equivalents is made without departing from the inventive concept as defined above. For example, the above features and (but not limited to) technical features with similar functions disclosed in the embodiments of the present disclosure are mutually replaced to form the technical solution.

Claims (10)

1. A method of video transmission comprising:
in response to the fact that the target maintenance end receives work order information of a target work order, indicating a pre-bound maintenance user to process the target work order at the target maintenance end;
responding to the detection that the maintenance user processes the target work order at the target maintenance end, and sending a maintenance message notification of the target work order to a terminal of the target user;
and responding to a received real-time video pulling request sent by the terminal, and pushing the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal.
2. The method of claim 1, wherein the work order information includes a work order number; and
the method further comprises the following steps:
responding to a received target video pulling request sent by the terminal, and determining a time point corresponding to the target video pulling request, wherein the target video corresponding to the target work order is stored at the target time point;
in response to determining that the time point corresponding to the target video pulling request is earlier than the target time point, determining that the target video is not saved;
in response to determining that the target video is not saved, determining a work order number of the target work order corresponding to the target video;
acquiring coding information and time period information of the camera equipment corresponding to the work order number;
and acquiring the target video according to the coding information and the time period information, and pushing the target video to the terminal.
3. The method of claim 1, wherein the work order information includes a work order number; and
the method further comprises the following steps:
and responding to a received target video pulling request sent by the terminal, acquiring a target video corresponding to the target work order, and pushing the target video to the terminal, wherein the target video is stored in real time in the process of processing the target work order by the maintenance user.
4. The method of claim 1, wherein the work order information includes a work order number; and
the method further comprises the following steps:
in response to the fact that the current time is detected to be a target time point, whether a target video corresponding to the work order number of the target work order is stored is determined;
in response to determining that the code information and the time period information of the image pickup apparatus corresponding to the work order number are not saved;
and acquiring a target video corresponding to the target work order according to the coding information and the time period information, and storing the target video.
5. The method of claim 1, wherein prior to the indicating that the pre-bound service user is to process the target work order at the target service end in response to detecting that the target service end receives work order information for the target work order, the method further comprises:
and responding to the detection that the maintenance user uses a target code to log in the target maintenance end, and sending the work order information of the target work order to the target maintenance end.
6. The method according to claim 1, wherein a pre-bound camera device exists at the target maintenance end so that the camera device records the processing of the target work order by the maintenance user at the target maintenance end; and
the pushing the real-time video of the target work order processed by the maintenance user to the terminal for the target user to view the object to be maintained corresponding to the target work order processed by the maintenance user in real time through the terminal includes:
acquiring coding information of the camera equipment corresponding to the target maintenance end;
and according to the coding information of the camera equipment, sending the real-time video associated with the target work order to the terminal so that the target user can watch the maintenance user in real time through the terminal to process the target work order.
7. A video transmitting apparatus comprising:
the indicating unit is configured to respond to the detection that the target maintenance end receives the work order information of the target work order, and indicate the pre-bound maintenance user to process the target work order at the target maintenance end;
a sending unit configured to send a maintenance message notification of the target work order to a terminal of a target user in response to detecting that the target work order is processed by the maintenance user at the target maintenance end;
the pushing unit is configured to respond to a received real-time video pulling request sent by the terminal, and push the real-time video of the target work order processed by the maintenance user to the terminal so that the target user can watch the object to be maintained corresponding to the target work order processed by the maintenance user through the terminal in real time.
8. The apparatus of claim 7, wherein the apparatus further comprises: and responding to the detection that the maintenance user uses a target code to log in the target maintenance end, and sending the work order information of the target work order to the target maintenance end.
9. An electronic device, comprising:
one or more processors;
a storage device having one or more programs stored thereon,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-6.
10. A computer-readable medium, on which a computer program is stored, wherein the program, when executed by a processor, implements the method of any one of claims 1-6.
CN202110668657.5A 2021-06-16 2021-06-16 Video transmitting method, video transmitting device, electronic equipment and computer readable medium Pending CN113438395A (en)

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CN103544553A (en) * 2012-07-12 2014-01-29 福建运筹信息科技有限公司 Mobile phone based complete maintenance operation and detection method, device and equipment
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