CN113393620A - Method and system for self-service handling of insurance business - Google Patents
Method and system for self-service handling of insurance business Download PDFInfo
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- CN113393620A CN113393620A CN202110669175.1A CN202110669175A CN113393620A CN 113393620 A CN113393620 A CN 113393620A CN 202110669175 A CN202110669175 A CN 202110669175A CN 113393620 A CN113393620 A CN 113393620A
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- insurance
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- card reader
- self
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- 238000000034 method Methods 0.000 title claims abstract description 16
- 230000017525 heat dissipation Effects 0.000 claims abstract description 9
- 241000894007 species Species 0.000 claims description 18
- RWSOTUBLDIXVET-UHFFFAOYSA-N Dihydrogen sulfide Chemical compound S RWSOTUBLDIXVET-UHFFFAOYSA-N 0.000 claims description 15
- 238000004088 simulation Methods 0.000 claims description 12
- RYGMFSIKBFXOCR-UHFFFAOYSA-N Copper Chemical compound [Cu] RYGMFSIKBFXOCR-UHFFFAOYSA-N 0.000 claims description 8
- 229910052802 copper Inorganic materials 0.000 claims description 8
- 239000010949 copper Substances 0.000 claims description 8
- 240000007651 Rubus glaucus Species 0.000 claims description 6
- 235000011034 Rubus glaucus Nutrition 0.000 claims description 6
- 235000009122 Rubus idaeus Nutrition 0.000 claims description 6
- 238000005516 engineering process Methods 0.000 claims description 4
- 238000004891 communication Methods 0.000 claims description 3
- 238000012790 confirmation Methods 0.000 claims description 3
- 230000000694 effects Effects 0.000 claims description 3
- 238000007639 printing Methods 0.000 claims description 3
- 238000013473 artificial intelligence Methods 0.000 description 3
- 230000009286 beneficial effect Effects 0.000 description 2
- 238000010276 construction Methods 0.000 description 2
- 230000005540 biological transmission Effects 0.000 description 1
- 201000010099 disease Diseases 0.000 description 1
- 208000037265 diseases, disorders, signs and symptoms Diseases 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 239000003381 stabilizer Substances 0.000 description 1
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Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/10—Casings or parts thereof, e.g. with means for heating or cooling
- G07F9/105—Heating or cooling means, for temperature and humidity control, for the conditioning of articles and their storage
Abstract
The invention relates to the technical field of insurance handling, in particular to a method and a system for self-service handling of insurance business. Including handling host computer, touch-sensitive screen, ID card reader, microphone and computer, the front end surface of handling the host computer is close to the below of touch-sensitive screen and has seted up flutedly, the inside sliding connection of recess has the guard plate, the ID card reader is embedded in the inside of recess, and the inside of recess is close to one side of ID card reader and is embedded to have the microphone, the inside of handling the host computer is provided with heat dissipation mechanism. The invention is more vivid, the operation mode is simpler, the three-order database is searched in a targeted way, and the insurance business selection and handling efficiency is improved.
Description
Technical Field
The invention relates to the technical field of insurance handling, in particular to a method and a system for handling insurance services in a self-service manner.
Background
Insurance means that the insurance applicant pays insurance fees to the insurer according to contract agreement, and the insurer undertakes the responsibility for compensating insurance fund for property loss caused by the occurrence of the accident possibly caused by the contract agreement, or undertakes the business insurance action for paying insurance fund responsibility when the insured dies, is damaged, has diseases or reaches the conditions of the age, the deadline and the like of the contract agreement.
From an economic perspective, insurance is a financial arrangement that amortizes the loss of accidents; from a legal perspective, insurance is a contractual act, being a contractual arrangement where one party agrees to compensate for the loss of the other; from the social perspective, insurance is an important component of the social and economic guarantee system, and is an exquisite stabilizer for social production and social life; from a risk management perspective, insurance is one method of risk management.
However, many people do not know the insurance, the misunderstanding of the insurance is large, so that some people need to know how to buy the insurance, and the subsequent accidents cause great burden to families, and the insurance is correctly known, so that the selection of the insurance is beneficial to building the civil needs.
The system for self-service insurance service is popularized and used, so that people can know insurance clearly, however, the existing system for self-service insurance service is too stiff, the operation method is complex, the use of people is limited, and the investment in civil engineering construction is not facilitated.
It is therefore desirable to devise a method and system for self-service insurance services to solve the above problems.
Disclosure of Invention
The invention aims to provide a method and a system for handling insurance services by self, which are used for solving the problems that the system proposed in the background technology is too stiff, the operation method is complicated, the use of the public is limited, and the investment in civil engineering construction is not facilitated.
In order to achieve the purpose, the invention provides the following technical scheme: including handling host computer, touch-sensitive screen, identity card reader, microphone and computer, the surface of handling the host computer is embedded to have touch-sensitive screen and identity card reader, and the identity card reader sets up in the below of touch-sensitive screen, the inside of handling the host computer is fixed with the computer, the computer is based on the raspberry group, the front end surface of handling the host computer is close to the below of touch-sensitive screen and has seted up flutedly, the inside sliding connection of recess has the guard plate, the identity card reader is embedded in the inside of recess, and the inside of recess is close to one side of identity card reader and is embedded to have the microphone, the inside of handling the host computer is provided with heat dissipation mechanism.
Preferably, the heat dissipation mechanism includes heat conduction fin, heat conduction fin fixes on the computer, heat conduction fin's surface is fixed with the copper pipe, the one end that the copper pipe deviates from heat conduction fin is fixed with the exhaust fan, the exhaust fan passes through the screw fixation on the inner wall of handling the host computer, the side of handling the host computer evenly is fixed with the heat exchanger that looses.
Preferably, the insurance service method includes:
s1, recording personal information: the protection plate is pushed upwards to expose the identity card reader, the handling personnel place the identity card on the identity card reader, and the identity card reader identifies information and then transmits the information to the computer.
S2, selecting dangerous species simulation: the transacting personnel transact with the target or transact with the personal purpose on the touch screen according to the label selection, the transacting personnel transact with the target, can directly select the insurance type for transacting, do not know the target and do not know the danger type, and can selectively transact with the personal purpose.
S3, selecting to do treatment according to personal purposes: firstly, the label conforming to the identity information is selected, the handling system in the computer recommends the corresponding dangerous species according to the label, and the handling personnel check the introduction of the dangerous species to select handling.
S4, confirmation transaction: after the dangerous type is determined, the reservation manual handling or self-service online handling is selected, the online handling fills in personal detailed information, payment is carried out again, and after the payment is finished, the insurance contract takes effect to generate an electronic insurance policy or a printed paper insurance policy.
The utility model provides a system of insurance business is handled by oneself, includes the computer, the integrated data module of computer, payment module and communication module, and data module divide into three-order, and the operation has the insurance business system of handling by oneself in the computer, and this system is based on raspberry group's preparation, the insurance business system of handling by oneself is:
s1, selecting an initial interface: the initial interface has four windows, which are respectively dangerous seed selection, intelligent demand simulation, my insurance and premium payment.
(1) Selecting dangerous species: the risk type selection has seven windows, which are respectively life risk, medical risk, education risk, property risk, children risk, old people risk and vehicle risk.
(2) Intelligent simulation of requirements: the demand intelligent simulation has two windows, namely manual input and voice input, manual input is selected, self-required information can be input, voice input is more convenient, the self-required information only needs to be spoken, keywords input by a user are searched in a first-order database, and finally dangerous seeds are recommended according to the keywords.
(3) My insurance: clicking my insurance can check transacted insurance and transact payment insurance, including checking detailed insurance information, insurance transaction, insurance policy printing, insurance policy sending and the like.
(4) Paying the premium: the window can be selected to pay the premium or pay the insurance processed as payment.
Preferably, the scene feature keywords stored in the first-order database, the dangerous species stored in the second-order database are compared and analyzed, the hard requirement keywords corresponding to the dangerous species are stored in the third-order database, and scene animation can be simulated and visually displayed to a transacting user by combining the three keywords based on an AI (artificial intelligence) technology.
Compared with the prior art, the invention has the beneficial effects that: the method and the system for handling the insurance business by self are more vivid, the operation mode is simpler, the three-order database is searched in a targeted manner, and the insurance business selection and handling efficiency is improved.
(1) Through the classified retrieval mode of adopting the third-order database, can directly recommend the dangerous kind according to personnel's demand and information, the rigid requirement of dangerous kind is directly demonstrated out to the third-order database, makes insurance personnel can select insurance to whether self satisfies the condition, avoids appearing handling the back, goes out to protect and receives the condition restriction, and the problem that can't go out to protect, more does benefit to ordinary masses and handles by oneself.
(2) Through with system integration in the computer to adorn the computer in handling the host computer, through touch screen touch operation, handle the host computer and can adorn in bus station or bank, make things convenient for the people to build.
Drawings
FIG. 1 is a schematic view of the entire structure of the present invention;
FIG. 2 is a schematic exploded view of the fender of FIG. 1 according to the present invention;
FIG. 3 is a schematic cross-sectional side view of the structure at A-A in FIG. 2 according to the present invention;
FIG. 4 is a schematic flow chart of the system of the present invention.
In the figure: 1. handling the host; 2. a touch screen; 3. a heat dissipation cover; 4. a groove; 5. a protection plate; 6. an identity card reader; 7. a microphone; 8. a computer; 9. a heat dissipation mechanism; 91. a heat conductive fin; 92. a copper pipe; 93. an exhaust fan.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1-4, an embodiment of the present invention is shown: including handling host computer 1, touch-sensitive screen 2, ID card reader 6, microphone 7 and computer 8, the surface of handling host computer 1 is embedded to have touch-sensitive screen 2 and ID card reader 6, and ID card reader 6 sets up in the below of touch-sensitive screen 2, the inside of handling host computer 1 is fixed with computer 8, computer 8 is based on the raspberry group, recess 4 has been seted up to the front end surface of handling host computer 1 near the below of touch-sensitive screen 2, the inside sliding connection of recess 4 has guard plate 5, can be to ID card reader 6 with, ID card reader 6 is embedded in recess 4's inside, and recess 4's inside is close to the one side of ID card reader 6 and is embedded to have microphone 7, the inside of handling host computer 1 is provided with heat dissipation mechanism 9, guard plate 5 draws down microphone 7 to protect.
Further, as fig. 1 and fig. 3, heat dissipation mechanism 9 includes heat conduction fin 91, heat conduction fin 91 is fixed on computer 8, heat conduction fin 91's external fixation has copper pipe 92, the one end that copper pipe 92 deviates from heat conduction fin 91 is fixed with exhaust fan 93, exhaust fan 93 passes through the screw fixation on the inner wall of handling host computer 1, the side of handling host computer 1 evenly is fixed with radiator hood 3, heat conduction fin 91 adorns the chip surface on computer 8, the heat that the chip gived off transmits copper pipe 92 through heat conduction fin 91 on, the rethread exhaust fan 93 blows away, give off through radiator hood 3.
Further, the insurance business method comprises the following steps:
s1, recording personal information: with guard plate 5 upwards pushing away, expose ID card reader 6, the personnel of handling puts the ID card on ID card reader 6, behind the ID card reader 6 identification information with information transmission for computer 8.
S2, selecting dangerous species simulation: the transacting personnel transact with the target or transact with the personal purpose on the touch screen 2 according to the label selection, the transacting personnel select with the target, can directly select the insurance type to transact without knowing the target or the dangerous type, and can selectively transact with the personal purpose.
S3, selecting to do treatment according to personal purposes: firstly, the label conforming to the identity information is selected, the handling system in the computer 8 recommends the corresponding dangerous species according to the label, and the handling personnel check the introduction of the dangerous species to select handling.
S4, confirmation transaction: after the dangerous type is determined, the reservation manual handling or self-service online handling is selected, the online handling fills in personal detailed information, payment is carried out again, and after the payment is finished, the insurance contract takes effect to generate an electronic insurance policy or a printed paper insurance policy.
The utility model provides a system of insurance business is handled by oneself, includes computer 8, the integrated data module of computer 8, payment module and communication module, and data module divide into three-order, and the operation has the insurance business system of handling by oneself in the computer 8, and this system is based on raspberry group's preparation, and the insurance business system of handling by oneself is:
s1, selecting an initial interface: the initial interface has four windows, which are respectively dangerous seed selection, intelligent demand simulation, my insurance and premium payment.
(1) Selecting dangerous species: the risk type selection has seven windows, which are respectively life risk, medical risk, education risk, property risk, children risk, old people risk and vehicle risk.
(2) Intelligent simulation of requirements: the demand intelligent simulation has two windows, namely manual input and voice input, manual input is selected, self-required information can be input, voice input is more convenient, the self-required information only needs to be spoken, keywords input by a user are searched in a first-order database, and finally dangerous seeds are recommended according to the keywords.
(3) My insurance: clicking my insurance can check transacted insurance and transact payment insurance, including checking detailed insurance information, insurance transaction, insurance policy printing, insurance policy sending and the like.
(4) Paying the premium: the window can be selected to pay the premium or pay the insurance processed as payment.
Further, scene feature keywords stored in the first-order database, dangerous species stored in the second-order database are compared and analyzed, hard requirement keywords corresponding to the dangerous species are stored in the third-order database, scene animations can be simulated by combining the three keywords based on the AI technology, and the scenes can be visually displayed to transacted users, so that audiences are wider.
It will be evident to those skilled in the art that the invention is not limited to the details of the foregoing illustrative embodiments, and that the present invention may be embodied in other specific forms without departing from the spirit or essential attributes thereof. The present embodiments are therefore to be considered in all respects as illustrative and not restrictive, the scope of the invention being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned.
Claims (5)
1. The utility model provides a method of insurance business is handled by oneself, is including handling host computer (1), touch-sensitive screen (2), ID card reader (6), microphone (7) and computer (8), the surface of handling host computer (1) is embedded to have touch-sensitive screen (2) and ID card reader (6), and ID card reader (6) set up in the below of touch-sensitive screen (2), the inside of handling host computer (1) is fixed with computer (8), computer (8) are based on the raspberry group, its characterized in that: handle the below that the front end surface of host computer (1) is close to touch-sensitive screen (2) and set up fluted (4), the inside sliding connection of recess (4) has guard plate (5), ID card reader (6) are embedded in the inside of recess (4), and one side that the inside of recess (4) is close to ID card reader (6) is embedded to have microphone (7), the inside of handling host computer (1) is provided with heat dissipation mechanism (9).
2. A method of self-service insurance service according to claim 1, wherein: heat dissipation mechanism (9) are including heat conduction fin (91), heat conduction fin (91) are fixed on computer (8), the external fixed surface of heat conduction fin (91) has copper pipe (92), the one end that copper pipe (92) deviate from heat conduction fin (91) is fixed with exhaust fan (93), exhaust fan (93) are fixed in on the inner wall of handling host computer (1) through the screw, the side of handling host computer (1) evenly is fixed with heat exchanger (3).
3. A method of self-service insurance service according to claim 1, wherein: the insurance business method comprises the following steps:
s1, recording personal information: the protection plate (5) is pushed upwards to expose the identity card reader (6), the transactor places the identity card on the identity card reader (6), and the identity card reader (6) recognizes information and transmits the information to the computer (8).
S2, selecting dangerous species simulation: the transacting personnel transact with the target or transact with the personal purpose on the touch screen (2) according to the label selection, the transacting personnel select with the target, can directly select the insurance type to transact, do not know the target, do not know the dangerous type, and can selectively transact with the personal purpose.
S3, selecting to do treatment according to personal purposes: firstly, the label conforming to the identity information is selected, the handling system in the computer (8) recommends the corresponding dangerous species according to the label, and the handling personnel check the introduction of the dangerous species to select handling.
S4, confirmation transaction: after the dangerous type is determined, the reservation manual handling or self-service online handling is selected, the online handling fills in personal detailed information, payment is carried out again, and after the payment is finished, the insurance contract takes effect to generate an electronic insurance policy or a printed paper insurance policy.
4. The utility model provides a system of insurance business is handled by oneself, includes computer (8), computer (8) integrated data module, payment module and communication module, and data module divide into three-order, and the operation has the insurance business system of handling by oneself in computer (8), and this system is based on raspberry group's preparation, its characterized in that: the self-service insurance business handling system comprises:
s1, selecting an initial interface: the initial interface has four windows, which are respectively dangerous seed selection, intelligent demand simulation, my insurance and premium payment.
(1) Selecting dangerous species: the risk type selection has seven windows, which are respectively life risk, medical risk, education risk, property risk, children risk, old people risk and vehicle risk.
(2) Intelligent simulation of requirements: the demand intelligent simulation has two windows, namely manual input and voice input, manual input is selected, self-required information can be input, voice input is more convenient, the self-required information only needs to be spoken, keywords input by a user are searched in a first-order database, and finally dangerous seeds are recommended according to the keywords.
(3) My insurance: clicking my insurance can check transacted insurance and transact payment insurance, including checking detailed insurance information, insurance transaction, insurance policy printing, insurance policy sending and the like.
(4) Paying the premium: the window can be selected to pay the premium or pay the insurance processed as payment.
5. A system for self-service insurance transaction according to claim 4, wherein: scene feature keywords stored in the first-order database, dangerous species stored in the second-order database are contrasted and analyzed, hard requirement keywords corresponding to the dangerous species are stored in the third-order database, and scene animations can be simulated and visually displayed to transacting users by combining the three keywords based on AI technology.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110669175.1A CN113393620A (en) | 2021-06-16 | 2021-06-16 | Method and system for self-service handling of insurance business |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110669175.1A CN113393620A (en) | 2021-06-16 | 2021-06-16 | Method and system for self-service handling of insurance business |
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| CN113393620A true CN113393620A (en) | 2021-09-14 |
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| CN202110669175.1A Pending CN113393620A (en) | 2021-06-16 | 2021-06-16 | Method and system for self-service handling of insurance business |
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Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TW201310381A (en) * | 2011-08-29 | 2013-03-01 | Chinatrust Financial Holding Co Ltd | Insurance service kiosk and operation method thereof |
| US20130191170A1 (en) * | 2012-01-25 | 2013-07-25 | Joshua L. Jarrett | Kiosk for providing insurance services and products |
| CN205507995U (en) * | 2015-11-30 | 2016-08-24 | 国网浙江省电力公司宁波供电公司 | Professional self -service treatment facility |
| CN106127587A (en) * | 2016-06-24 | 2016-11-16 | 焦文华 | Self-help insurance method and be applicable to the insurance self-help teller machine of the method |
| CN205881053U (en) * | 2016-06-24 | 2017-01-11 | 焦文华 | Self -service automatic teller machine of insurance |
| CN108876638A (en) * | 2018-07-04 | 2018-11-23 | 北京量子保科技有限公司 | A kind of declaration form intelligent Matching method, system, medium and electronic equipment |
-
2021
- 2021-06-16 CN CN202110669175.1A patent/CN113393620A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TW201310381A (en) * | 2011-08-29 | 2013-03-01 | Chinatrust Financial Holding Co Ltd | Insurance service kiosk and operation method thereof |
| US20130191170A1 (en) * | 2012-01-25 | 2013-07-25 | Joshua L. Jarrett | Kiosk for providing insurance services and products |
| CN205507995U (en) * | 2015-11-30 | 2016-08-24 | 国网浙江省电力公司宁波供电公司 | Professional self -service treatment facility |
| CN106127587A (en) * | 2016-06-24 | 2016-11-16 | 焦文华 | Self-help insurance method and be applicable to the insurance self-help teller machine of the method |
| CN205881053U (en) * | 2016-06-24 | 2017-01-11 | 焦文华 | Self -service automatic teller machine of insurance |
| CN108876638A (en) * | 2018-07-04 | 2018-11-23 | 北京量子保科技有限公司 | A kind of declaration form intelligent Matching method, system, medium and electronic equipment |
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Application publication date: 20210914 |