CN113360515B - Intelligent community information service platform based on internet - Google Patents
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Abstract
The invention discloses an internet-based intelligent community information service platform, which relates to the technical field of intelligent community information and is used for solving the problem that the existing intelligent community information service platform cannot reasonably analyze parameters of information checked by a user and update and remind the frequently checked information, so that the user cannot timely know the update of the information of an intelligent community, and the intelligent community information service platform comprises an access analysis module, wherein the access analysis module analyzes and processes access parameters, generates an information reminding signaling for managing and reminding information and sends the information reminding signaling to an information acquisition terminal, the access parameter of community user access community information is acquired by the access acquisition module and is compressed and packaged to obtain a first information packet, the first information packet is analyzed by the access analysis module to obtain the check and management degree of the community user on the community information, so that when the community information is updated, may be sent to the community users at a first time.
Description
Technical Field
The invention relates to the technical field of intelligent community information, in particular to an intelligent community information service platform based on the Internet.
Background
The intelligent community is a mode for integrating various existing service resources of the community by using various intelligent technologies and modes to provide multiple convenient services such as government affairs, commerce, entertainment, education, medical care, clothes washing, life mutual assistance and the like for the community masses, and the intelligent community aims to improve the community quality by using the intelligent government affairs, improve the people life by using intelligent people and make intelligent life by using intelligent families;
the publication number CN106846218A discloses a community service terminal and a community service system, which relate to the technical field of intelligent communities, wherein the community service terminal comprises a community public service management module, a community service publishing module, a community service examining module, a demand submitting module, an order generating module, an inquiring module, an order processing module, a user management module, an interactive communication module and the like; although the service query module is realized, the service query module is used for the system management personnel to query the community service requirements and corresponding orders issued by the clients, the community service requirement completion information and the community service information, and is also used for the community clients to query the community service requirement information and order processing progress corresponding to the orders; however, the queried information cannot be collected and analyzed, so that the parameters of the information viewed by the user cannot be reasonably analyzed, and frequently viewed information cannot be updated and reminded, and the user cannot know the update of the information of the smart community in time;
namely, a solution is proposed to solve the technical defects.
Disclosure of Invention
The invention aims to solve the problems that the parameters of information checked by a user cannot be reasonably analyzed and frequently checked information cannot be updated and reminded in the conventional intelligent community information service platform, so that the user cannot know the update of the information of an intelligent community in time, and provides an intelligent community information service platform based on the Internet.
The purpose of the invention can be realized by the following technical scheme:
an internet-based intelligent community information service platform, which is used in a server, comprises:
the database is connected with an information acquisition end installed in the smart community through the Internet and used for receiving and storing community information sent by the information acquisition end;
the access acquisition module is used for acquiring access parameters of community user access community information, compressing and packaging the access parameters to obtain a first information packet, and sending the first information packet to the access analysis module;
the access analysis module is used for decompressing and analyzing the first information packet to acquire access parameters of community users; analyzing the access parameters to obtain associated reminding information of the user, generating an information reminding signaling of the management reminding information and sending the information reminding signaling to the information acquisition end, wherein the information reminding signaling is used for triggering the information acquisition end to acquire the updating content corresponding to the management reminding information, sending the updating content to the user end of the corresponding user and then sending the updating content to the database;
as a preferred embodiment of the present invention, the access parameter includes content of access community information, an information number, an access initial time, an access end time, and an access number;
as a preferred embodiment of the present invention, the specific process of processing the access parameter is as follows: calculating the time difference between the initial access time and the end access time of each access of the user to obtain single access time length, and summing all the single access time lengths to obtain total access time length; sequencing all the access initial moments and the access ending moments according to the time sequence, calculating the time difference between the most-front access ending moment and the access initial moment which is arranged behind and is next to the access ending moment to obtain interval duration, calculating the time difference between the access ending moment which is sequenced next and the access initial moment which is arranged behind and is next to the access ending moment to obtain interval duration, and so on, summing all the obtained interval durations and averaging to obtain an interval mean value; carrying out normalization analysis processing on the total access time, the interval mean value and the access times to obtain a credit value of community information, and marking the community information with the credit value larger than a set information reminding threshold value as management reminding information; the credit value is a numerical value used for evaluating the probability of reminding the community information to the user, which is obtained by carrying out normalized comprehensive calculation on corresponding parameters of the community information;
as a preferred embodiment of the present invention, the present invention further includes: the registration module is used for submitting registration information for registration by community users or community workers or other personnel checked by community responsible personnel and sending the registration information which is successfully registered to the database for storage; the registration information comprises a name, an identification card number, a mobile phone number, an age, a house number, an address and the like;
as a preferred embodiment of the present invention, the present invention further includes:
the service module is used for receiving service request information sent by the user side, analyzing the service request information to obtain an execution main body and feeding back the execution main body to the user side, wherein the execution main body is used for executing a request corresponding to the service request information to realize a result corresponding to the service request information;
as a preferred embodiment of the present invention, the specific steps of analyzing and processing the service request information are as follows:
acquiring a primary selection main body corresponding to the service request information; the primary selection main body is a main body for realizing a result corresponding to the service request information;
generating an information main body signaling of the primary selection main body and sending the information main body signaling to a database; the information main body signaling is used for triggering the database to search main body information corresponding to the primary selection main body and packaging the main body information to obtain a second information packet for feedback;
analyzing the second information packet to obtain main body information of the primary selection main body, processing the main body information to obtain related parameters of the primary selection main body, and normalizing the related parameters to obtain a service request value of the primary selection main body; the service request value is a numerical value for evaluating the probability of the primary selection main body for processing the service request information, which is obtained by comprehensively calculating the relevant parameters of the primary selection main body;
marking the primary selection main body with the maximum service request value as an execution main body;
as a preferred embodiment of the present invention, the present invention further includes:
the data access module is connected with the user side through the Internet; the community information access method comprises the steps that community users access community information stored in a database through user sides;
as a preferred embodiment of the present invention, the data access module is further configured to set an access right of the user side, and display community information corresponding to the access right according to search of the user side.
Compared with the prior art, the invention has the beneficial effects that:
according to the community information updating method and device, the access acquisition module is used for acquiring the access parameters of community information accessed by community users and compressing and packaging the access parameters to obtain the first information packet, and the access analysis module is used for analyzing the first information packet to obtain the checking management degree of the community users on the community information, so that the community information can be sent to the community users at a first time when the community information is updated;
the community users send the service request information to the server through the user side, and the service module analyzes and processes the service request information and reasonably selects the corresponding execution main body, so that the service request of the community users is better solved.
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In order to facilitate understanding for those skilled in the art, the present invention will be further described with reference to the accompanying drawings;
fig. 1 is a schematic block diagram of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the following embodiments, and it should be understood that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Furthermore, the described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are provided to provide a thorough understanding of embodiments of the invention. One skilled in the relevant art will recognize, however, that the invention may be practiced without one or more of the specific details, or with other methods, components, devices, steps, and so forth. In other instances, well-known methods, devices, implementations or operations have not been shown or described in detail to avoid obscuring aspects of the invention.
The block diagrams shown in the figures are functional entities only and do not necessarily correspond to physically separate entities. I.e. these functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor means and/or microcontroller means.
The flow charts shown in the drawings are merely illustrative and do not necessarily include all of the contents and operations/steps, nor do they necessarily have to be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the actual execution sequence may be changed according to the actual situation;
referring to fig. 1, an internet-based intelligent community information service platform includes an information collection end, a server and a user end; it should be understood that the number of information collection sides, servers, and user sides in fig. 1 is merely illustrative. Any number of information collection terminals, servers and user terminals can be provided according to implementation requirements. For example, the server may be a server cluster composed of a plurality of servers, and the like, and is used for storing community information and processing service request information sent by a user;
the server comprises a database, a data access module, an access acquisition module, an access analysis module, a registration module and a service module;
the method comprises the steps that an information acquisition end acquires community information corresponding to an intelligent community and sends the community information to a database through the internet; the database receives the community information, identifies the community information and distributes the position of the corresponding access authority for storage; if the access authority of the community information is a first-level authority, a storage area corresponding to the first-level authority is arranged in the database; the storage area corresponding to the primary authority is used for storing community information of the primary authority;
the community users access community information of user side corresponding access authority stored in the database through the user sides; the data access module is internally provided with an authority setting unit, the authority setting unit is used for the responsible personnel to set the access authority of the user side corresponding to the community user, the access authority of the user side comprises a primary access authority, a secondary access authority, a tertiary access authority and the like, and the content corresponding to the range authority is sequentially increased; if the content accessed by the primary access authority is only community information corresponding to the primary authority; the content accessed by the secondary access right comprises the community information corresponding to the primary right and the secondary right, and so on;
the access acquisition module acquires access parameters of community user access community information, wherein the access parameters comprise the content, information number, access initial time, access finishing time, access times and the like of the access community information; compressing and packaging the content, the information number, the initial access time, the end access time, the access times and the like of the access community information to obtain a first information packet, and sending the first information packet to an access analysis module;
the access analysis module decompresses and analyzes the first information packet to obtain access parameters corresponding to the first information packet, calculates the time difference between the initial access time and the end access time of each access of the user to obtain the single access time length, and sums all the single access time lengths to obtain the total access time length; if the initial moment when the user accesses a certain piece of community information is Ai1, the end moment is Ai 2; i represents the total access times of the user to access the community information, and the value is a positive integer; namely, the initial time of the first access is marked as A11, and the end time is A12; the initial time of the fifth visit is A51, and the corresponding end time is A52; the single access duration comprises the time difference between the initial time a11 and the end time a 22; the initial time a51 and the end time are the time difference between a 52;
sequencing all the access initial moments and the access ending moments according to a time sequence, wherein the sequencing comprises the following steps: a11, A12, A21, A22, … …, Ai1, Ai2
Calculating the time difference between the access ending time sequenced at the forefront and the access initial time ranked after and immediately adjacent to the access ending time to obtain the interval duration, namely calculating the time difference between the A12 and the A21 to obtain the interval duration;
calculating the time difference between the access ending time of the sequencing number and the access initial time which is arranged behind and is next to the access ending time to obtain the interval duration, namely calculating the time difference between the A22 and the A31 to obtain the interval duration; and so on; summing all the obtained interval durations and taking the average value to obtain an interval average value;
carrying out normalization analysis processing on the total visit duration, the interval mean value and the visit times, and taking the numerical values of the total visit duration, the interval mean value and the visit times, wherein the numerical values are marked as FW1, FW2 and FW3 respectively; the weight coefficients corresponding to the three are r1, r2 and r3 respectively; substituting a formula XT = FW1 × r1+ r2/FW2+ FW3 × r3 to obtain a credit and debit value XT of the community information, and marking the community information with the credit and debit value larger than a set information reminding threshold value as management reminding information; wherein the weight coefficient is reasonably set by a person skilled in the art according to actual conditions, and the value can be 4, 3 or 4;
generating an information reminding signaling for managing reminding information and sending the information reminding signaling to an information acquisition end, wherein after the information acquisition end receives the information reminding signaling, when the information reminding signaling is acquired to correspond to the updated content of the management reminding information, the updated content is sent to a user end of a corresponding user and then sent to a database; so that the user can know the latest updated content of community information at the first time; the user can also send an information reminding signal for checking the community information to the access analysis module through the user side, so that the user can know the updated content of the community information at the first time;
the community users or community staff or other personnel checked by community responsible personnel submit registration information through the user side for registration and send the registration information which is successfully registered to the database for storage; the registration information comprises a name, an identification card number, a mobile phone number, an age, a house number, an address and the like;
the user sends service request information to the service module through the user side, the service module analyzes the service request information to obtain an execution main body and feeds the execution main body back to the user side, and a primary selection main body corresponding to the service request information is obtained; the primary selection main body is a main body for realizing a result corresponding to the service request information;
generating an information main body signaling of the primary selection main body and sending the information main body signaling to a database; the information main body signaling is used for triggering the database to search main body information corresponding to the primary selection main body and packaging the main body information to obtain a second information packet for feedback;
analyzing the second information packet to obtain main body information of the primary selection main body, processing the main body information to obtain related parameters of the primary selection main body, and normalizing the related parameters to obtain a service request value of the primary selection main body; the service request value is a numerical value for evaluating the probability of the primary selection main body for processing the service request information, which is obtained by comprehensively calculating the relevant parameters of the primary selection main body;
marking the primary selection main body with the maximum service request value as an execution main body; executing the service request information corresponding request by the execution main body to realize the result corresponding to the service request information;
the first embodiment is as follows:
the intelligent community laundry management system is applied to laundry of an intelligent community, an information acquisition end is connected with a data entry system corresponding to a laundry merchant in the intelligent community through the Internet to acquire laundry information of a corresponding user, namely community information, wherein the laundry information comprises the name, the mobile phone number, the name of clothes, the name, the position, the number, the color, the type, the state and the like of the community user; the states comprise queue waiting, pretreatment, main washing, post-treatment, washing completion, waiting for taking away and the like; the information acquisition end sends the laundry information to a database; the database stores the laundry information and generates a unique information number of the laundry information;
the community users access the data access module through the user side to check the laundry information corresponding to the community, the access acquisition module acquires the access initial time, the access ending time and the access times of the community users accessing the laundry information, marks the access initial time, the access ending time and the access times as access parameters, then compresses and packages the access parameters to obtain a first information packet, and then sends the first information packet to the access analysis module;
the access analysis module decompresses and analyzes the first information packet, and the specific decompression and analysis processes are the same as the decompression and analysis processes, so that the credit value of the laundry information checked by the community user is obtained; when the information prompt value is larger than the set threshold value, an information prompt signaling of the laundry information is generated and sent to the information acquisition end, when the information acquisition end acquires that the content of the laundry information is updated, the information prompt signaling is sent to a user end of a community user through a short message or the internet, and the community user can check the updated content of the laundry information in time through the user end;
when the community user knows that the updated state of the laundry information is to be taken away, the community user can send a laundry agent allocation request to the service module through the user side; the washing agent allocation request comprises the delivery time of the clothes, and after the service module receives the washing agent allocation request, when the time difference between the current time and the delivery time of the system is equal to a set time threshold, the time threshold can be one hour or half an hour; acquiring house numbers and laundry information of community users; acquiring the current states of community users, community workers and other personnel checked by community responsible personnel through an information acquisition end, and acquiring the community users, the community workers and the other personnel checked by the community responsible personnel, wherein the current states of the community users, the community workers and the other personnel are in an idle state; marking the selected individuals as primary selection individuals, namely primary selection main bodies; generating an information personnel signaling of the primary selection personnel and sending the signaling to a database, searching the registration information of the primary selection personnel by the database and sending the registration information to a service module; the service module sends a position acquisition instruction to a user side of the primary selection person to acquire the current position of the primary selection person, the current position is respectively subjected to distance calculation with the position of a community user house number which sends a laundry agent matching request and the position of a laundry merchant address to obtain a separation distance, and the two separation distances are summed to obtain a total delivery distance; acquiring the age and clothing effectiveness value of the primary selected person, and marking the total distance, age and clothing effectiveness value as relevant parameters of the primary selected person; normalizing the total distance, the age and the clothing-dressing-effective value, taking the values of the total distance, the age and the clothing-dressing-effective value, and marking the values of the total distance, the age and the clothing-dressing-effective value as ZS1, ZS2 and ZS3 respectively; substituting the numerical values of the three into a formula FQ = ZS3 multiplied by 0.6/(ZS1 multiplied by 0.1+ | ZS2-30| × 0.3) to obtain the service request value FQ of the primary-selected person; marking the initially selected person with the largest service request value as an executive person, namely an executive body, and respectively sending the name and the mobile phone number of the executive person to a laundry merchant and a user side of a community user sending a laundry agent allocation request; the smaller the total sending distance is, the closer the age is to 30 years, the larger the clothing valid value is, and the larger the corresponding clothing request value is, the higher the probability that the executive staff handles the washing and matching request sent by the community user is;
the washing information and the washing agent matching request are sent to a user end of an executive worker, the executive worker receives the washing information and the washing agent matching request through the user end, then the corresponding clothes are sent to corresponding community users from corresponding washing merchants, and the total number of times of delivery of the executive user is increased once; meanwhile, the time when the executive sends the clothes to the community user is collected and marked as the delivery time, when the delivery time is before the delivery time of the clothes for the first time, the delivery time and the delivery time of the clothes for the second time are subjected to time difference to obtain deviation duration, the deviation duration is substituted into a formula deviation value = 10/(deviation duration +1) to obtain a deviation value, the total delivery times and the deviation value are extracted to obtain values, all deviation value values of the executive are summed, and the sum is divided by the total delivery times to obtain a clothes effective value ZS3 of the executive; the delivery time is before the delivery time of the clothes substitute, and the closer the delivery time of the clothes substitute is, the larger the deviation value is, the larger the corresponding clothes effective value is, and further the service request value is, the higher the probability that the executive staff executes the clothes substitute request sent by the community user next time is;
when the community access information processing method is used, the access acquisition module acquires access parameters of community user access information and compresses and packages the access parameters to obtain a first information packet, the access analysis module analyzes the first information packet to obtain the access parameters, and the specific process of processing the access parameters is as follows: calculating the time difference between the initial access time and the end access time of each access of the user to obtain single access time length, and summing all the single access time lengths to obtain total access time length; sequencing all the access initial moments and the access ending moments according to the time sequence, calculating the time difference between the most-front access ending moment and the access initial moment which is arranged behind and is next to the access ending moment to obtain interval duration, calculating the time difference between the access ending moment which is sequenced next and the access initial moment which is arranged behind and is next to the access ending moment to obtain interval duration, and so on, summing all the obtained interval durations and averaging to obtain an interval mean value; carrying out normalization analysis processing on the total access time, the interval mean value and the access times to obtain a credit value of community information, and marking the community information with the credit value larger than a set information reminding threshold value as management reminding information; the credit offer value can be expressed as the viewing management degree of the community user on the community information, so that the credit offer value can be sent to the community user at a first time when the community information is updated; the community users send service request information to the server through the user side, and the service module analyzes and processes the service request information to obtain a primary selection main body corresponding to the service request information; the primary selection main body is a main body for realizing a result corresponding to the service request information; generating an information main body signaling of the primary selection main body and sending the information main body signaling to a database; the information main body signaling is used for triggering the database to search main body information corresponding to the primary selection main body and packaging the main body information to obtain a second information packet for feedback; analyzing the second information packet to obtain main body information of the primary selection main body, processing the main body information to obtain related parameters of the primary selection main body, and normalizing the related parameters to obtain a service request value of the primary selection main body; the primary selection main body with the largest service request value is marked as an execution main body, and the corresponding execution main body is reasonably selected, so that the service request of community users is better solved.
The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise forms disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.
Claims (7)
1. The utility model provides an information service platform of wisdom community based on internet for in the server, its characterized in that includes:
the database is used for receiving and storing the community information sent by the information acquisition end;
the access acquisition module is used for acquiring access parameters of community user access community information, compressing and packaging the access parameters to obtain a first information packet, and sending the first information packet to the access analysis module;
the access analysis module is used for decompressing and analyzing the first information packet to acquire access parameters of community users; analyzing the access parameters to obtain associated reminding information of community users, generating an information reminding signaling of the management reminding information and sending the information reminding signaling to an information acquisition end, wherein the information reminding signaling is used for triggering the information acquisition end to acquire updated contents corresponding to the management reminding information, sending the updated contents to a user end of the corresponding community user and then sending the updated contents to a database;
the specific process for processing the access parameters comprises the following steps: calculating the time difference between the initial access time and the end access time of each access of the user to obtain single access time length, and summing all the single access time lengths to obtain total access time length; sequencing all the access initial moments and the access ending moments according to the time sequence, calculating the time difference between the most-front access ending moment and the access initial moment which is arranged behind and is next to the access ending moment to obtain interval duration, calculating the time difference between the access ending moment which is sequenced next and the access initial moment which is arranged behind and is next to the access ending moment to obtain interval duration, and so on, summing all the obtained interval durations and taking the average value to obtain an interval average value; and carrying out normalization analysis processing on the total access time, the interval mean value and the access times to obtain a credit value of the community information, and marking the community information with the credit value larger than a set information reminding threshold value as management reminding information.
2. The intelligent community information service platform based on the internet as claimed in claim 1, wherein the access parameters include content of access community information, information number, access initial time, access end time and access times.
3. The intelligent community information service platform based on the internet as claimed in claim 1, further comprising: and the registration module is used for submitting registration information for registration by community users or community staff and sending the registration information which is successfully registered to the database for storage.
4. The intelligent community information service platform based on the internet as claimed in claim 3, further comprising: the service module is used for receiving the service request information sent by the user side, analyzing the service request information to obtain an execution main body and feeding back the execution main body to the user side, wherein the execution main body is used for executing a request corresponding to the service request information to realize a result corresponding to the service request information.
5. The intelligent community information service platform based on the internet as claimed in claim 4, wherein the specific steps of analyzing and processing the service request information are as follows:
acquiring a primary selection main body corresponding to the service request information;
generating an information main body signaling of the primary selection main body and sending the information main body signaling to a database; the information main body signaling is used for triggering the database to search main body information corresponding to the primary selection main body and packaging the main body information to obtain a second information packet for feedback;
analyzing the second information packet to obtain main body information of the primary selection main body, processing the main body information to obtain related parameters of the primary selection main body, and normalizing the related parameters to obtain a service request value of the primary selection main body; the service request value is a numerical value for evaluating the probability of the primary selection main body for processing the service request information, which is obtained by comprehensively calculating the relevant parameters of the primary selection main body;
and marking the initially selected main body with the maximum service request value as an execution main body.
6. The intelligent community information service platform based on the internet as claimed in claim 1, further comprising:
the data access module is connected with the user side through the Internet; the community information access method is used for accessing community information stored in the database by community users through user terminals.
7. The intelligent community information service platform based on the internet as claimed in claim 6, wherein the data access module is further configured to set an access right of the user side, and display community information corresponding to the access right according to a search of the user side.
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| CN101882162B (en) * | 2010-06-29 | 2016-05-11 | 北京搜狗科技发展有限公司 | A kind of network information push method and system |
| CN103685546A (en) * | 2013-12-24 | 2014-03-26 | 南京诺曼信息科技有限公司 | Intelligent living community management system |
| CN106453630B (en) * | 2016-11-16 | 2019-07-05 | 四川省亚丁胡杨人力资源集团有限公司 | A kind of service network platform of intelligent Community |
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| CN108537684A (en) * | 2017-03-01 | 2018-09-14 | 武汉海蜘蛛网络科技有限公司 | A kind of intelligence community comprehensive service platform |
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