CN113359663A - Truck remote fault diagnosis system - Google Patents
Truck remote fault diagnosis system Download PDFInfo
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- CN113359663A CN113359663A CN202110565575.8A CN202110565575A CN113359663A CN 113359663 A CN113359663 A CN 113359663A CN 202110565575 A CN202110565575 A CN 202110565575A CN 113359663 A CN113359663 A CN 113359663A
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0259—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
- G05B23/0262—Confirmation of fault detection, e.g. extra checks to confirm that a failure has indeed occurred
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/20—Pc systems
- G05B2219/24—Pc safety
- G05B2219/24065—Real time diagnostics
Abstract
The invention discloses a truck remote fault diagnosis system, which comprises an after-sales service platform, a vehicle-mounted intelligent terminal, a vehicle-mounted Can bus and a truck service station, wherein the vehicle-mounted Can bus collects truck fault information through the vehicle-mounted Can bus and reports the truck fault information to the after-sales service platform, the after-sales service platform generates a diagnosis result and a maintenance suggestion after carrying out fault analysis and sends the diagnosis result and the maintenance suggestion to a faulty truck and a driver, and the faulty truck and the driver send instructions to the truck service station for maintenance according to the sending instructions, the truck remote fault diagnosis system actively collects the truck fault information through the after-sales service platform, and comprehensively comparing and quickly judging the reported fault information and the information in the truck fault code library on the after-sales service platform, quickly selecting and issuing corresponding diagnosis results and maintenance suggestions from the fault diagnosis result and maintenance suggestion library, so that the truck fault can be quickly diagnosed, and the risk of accidents of the truck can be prevented in advance.
Description
Technical Field
The invention relates to the technical field of automobile manufacturing, in particular to a truck remote fault diagnosis system.
Background
As an operating vehicle, in daily use, a vehicle owner can hardly find hidden faults of the vehicle, the vehicle owner can know the hidden faults only after the hidden faults occur, and the faults need to be solved immediately. The traditional truck fault solving method is that after a fault occurs, technical experts are sent to a vehicle accident site, and vehicle fault is checked through a fault diagnosis instrument. Technical experts are dispatched to the accident site to solve the fault, and extra traffic fees, lodging fees and the like are needed. Therefore, the traditional diagnosis method is not only high in cost, but also low in efficiency and poor in customer experience, and even reduces the after-sales satisfaction of the vehicle owner, thereby affecting the sales volume of the truck.
How to quickly and efficiently diagnose truck faults and improve after-sale satisfaction is always a key point of attention of truck manufacturers.
Disclosure of Invention
The embodiment of the invention provides a truck remote fault diagnosis system which comprises an after-sales service platform, a vehicle-mounted intelligent terminal, a vehicle-mounted Can bus and a truck service station, wherein the after-sales service platform is used for receiving fault information of a fault vehicle and issuing a diagnosis result and a maintenance suggestion processed according to the fault information; the vehicle-mounted Can bus is electrically connected to the vehicle-mounted intelligent terminal, and the after-sales service platform is respectively in communication connection with the vehicle-mounted intelligent terminal, a fault vehicle, a driver and a truck service station; the vehicle-mounted intelligent terminal collects truck fault information through a vehicle-mounted Can bus and reports the truck fault information to the after-sales service platform, the after-sales service platform performs fault analysis and then generates a diagnosis result and a maintenance suggestion and sends the diagnosis result and the maintenance suggestion to a fault truck and a driver, and the fault truck and the driver go to a truck service station for maintenance according to an issuing instruction.
Preferably, the connection mode of the communication connection of the after-sales service platform and the vehicle-mounted intelligent terminal comprises operator network wireless communication connection.
Preferably, the after-sales service platform comprises a fault analysis server, an HBase database, a truck fault code library, a fault diagnosis result and a maintenance suggestion library; the fault analysis server is used for analyzing the reported truck fault information, the HBase database is used for storing the truck fault information reported by the vehicle-mounted intelligent terminal, the truck fault code library is used for storing all truck fault codes of the after-sales service platform, and the fault diagnosis result and maintenance suggestion library is used for storing all fault diagnosis results and maintenance suggestions of the after-sales service platform; and the fault analysis server is respectively and electrically connected with the HBase database, the truck fault code library, the fault diagnosis result and the maintenance suggestion library.
Preferably, the fault analysis server extracts fault information from the HBase database, compares the fault information with fault codes in the truck fault code library to judge specific faults of the related truck, sends fault diagnosis results and maintenance suggestion codes to the fault diagnosis result and maintenance suggestion library, retrieves corresponding specific diagnosis results and characters and voice of the maintenance suggestions according to the sent diagnosis results and maintenance suggestion codes, and sends the characters and voice to the faulty vehicle and the driver.
Preferably, the reporting mode that the vehicle-mounted intelligent terminal collects the truck fault information and reports the truck fault information to the after-sales service platform includes: the method comprises an after-sale service platform instruction reporting mode, a vehicle-mounted intelligent terminal regular reporting mode and a vehicle-mounted intelligent terminal special fault information triggering reporting mode.
Preferably, the after-sales service platform performs fault analysis, generates a diagnosis result and a maintenance suggestion, issues the diagnosis result and the maintenance suggestion to the faulty truck, simultaneously issues the related diagnosis result and the maintenance suggestion to the nearest truck service station to facilitate the service station to prepare spare parts with related faults of the truck in advance, and sends the address information of the truck service station nearest to the faulty truck; and sending voice broadcast to remind the vehicle owner to go to the nearest truck service station for maintenance by combining the positioning information of the truck.
Preferably, the fault information collected by the on-board Can bus includes: the system comprises engine fault information, gearbox fault information, circuit electrical system fault information, brake system fault information, oil way system fault information and tail gas treatment system fault information.
The invention has the beneficial effects that:
1. according to the invention, the truck fault information is actively collected through the after-sales service platform, comprehensive comparison and rapid judgment are carried out on the after-sales service platform according to the reported fault information and the information in the truck fault code library, and the corresponding diagnosis result and the corresponding maintenance suggestion are rapidly selected from the fault diagnosis result and the maintenance suggestion library and issued, so that the truck fault can be rapidly diagnosed, and the risk of accidents of the truck can be prevented in advance.
2. According to the method, the driver is recommended to the nearest truck service station for maintenance while the diagnosis result and the maintenance suggestion are issued according to the information of the truck, and the diagnosis result and the maintenance suggestion of the fault vehicle are issued to the truck service station so that the truck service station prepares spare parts of related faults of the truck and prepares corresponding maintenance stations in advance.
3. The invention is provided with a plurality of fault information reporting modes such as an after-sale service platform instruction reporting mode, a vehicle-mounted Can bus regular reporting mode, a vehicle-mounted Can bus special fault information triggering reporting mode and the like, realizes the combination of a plurality of remote fault diagnosis and local fault diagnosis modes of regular diagnosis reporting, self regular diagnosis reporting of the truck and random reporting of special faults of the after-sale service platform, Can find fault hidden dangers in advance, solves the problem in advance and greatly reduces the maintenance cost of the truck.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments of the present invention or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
FIG. 1 is a diagnostic system diagram of a truck remote fault diagnostic system of the present invention;
FIG. 2 is a diagram of an after-market service platform diagnostic process;
FIG. 3 is a graph of collected vehicle fault data;
FIG. 4 is a graph of extracted vehicle fault data;
FIG. 5 is a graph of collected vehicle fault diagnostic data;
fig. 6 is a report diagram of a fault code.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In the description of the embodiments of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", and the like indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings, and are only for convenience in describing the embodiments of the present invention and simplifying the description, but do not indicate or imply that the referred devices or elements must have specific orientations, be configured in specific orientations, and operate, and thus, should not be construed as limiting the present invention. The terms "first," "second," and "third" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance. Furthermore, the terms "mounted," "connected," and "connected" are to be construed broadly and may, for example, be fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. Specific meanings of the above terms in the embodiments of the present invention can be understood by those of ordinary skill in the art according to specific situations.
The embodiment of the invention provides a truck remote fault diagnosis system which comprises an after-sales service platform, a vehicle-mounted intelligent terminal, a vehicle-mounted Can bus and a truck service station, wherein the after-sales service platform is used for receiving fault information of a fault vehicle and issuing a diagnosis result and a maintenance suggestion processed according to the fault information; the vehicle-mounted Can bus is electrically connected to the vehicle-mounted intelligent terminal, and the after-sales service platform is respectively in communication connection with the vehicle-mounted intelligent terminal, a fault vehicle, a driver and a truck service station; the vehicle-mounted intelligent terminal collects truck fault information through a vehicle-mounted Can bus and reports the truck fault information to the after-sales service platform, the after-sales service platform performs fault analysis and then generates a diagnosis result and a maintenance suggestion and sends the diagnosis result and the maintenance suggestion to a fault truck and a driver, and the fault truck and the driver go to a truck service station for maintenance according to an issuing instruction.
Furthermore, the connection mode of the communication connection of the after-sales service platform and the vehicle-mounted intelligent terminal comprises operator network wireless communication connection.
Further, the after-sales service platform comprises a fault analysis server, an HBase database, a truck fault code library, a fault diagnosis result and a maintenance suggestion library; the fault analysis server is used for analyzing the reported truck fault information, the HBase database is used for storing the truck fault information reported by the vehicle-mounted intelligent terminal, the truck fault code library is used for storing all truck fault codes of the after-sales service platform, and the fault diagnosis result and maintenance suggestion library is used for storing all fault diagnosis results and maintenance suggestions of the after-sales service platform; and the fault analysis server is respectively and electrically connected with the HBase database, the truck fault code library, the fault diagnosis result and the maintenance suggestion library.
Furthermore, the fault analysis server extracts fault information from the HBase database, compares the fault information with fault codes in a truck fault code library to judge specific faults of related trucks, sends fault diagnosis results and maintenance suggestion codes to the fault diagnosis result and maintenance suggestion library, retrieves corresponding specific diagnosis results and characters and voice of the maintenance suggestions according to the sent diagnosis results and maintenance suggestion codes, and sends the characters and voice to the faulty vehicle and drivers.
Further, the reporting mode that the vehicle-mounted intelligent terminal collects the truck fault information and reports the truck fault information to the after-sales service platform comprises the following steps: the method comprises an after-sale service platform instruction reporting mode, a vehicle-mounted intelligent terminal regular reporting mode and a vehicle-mounted intelligent terminal special fault information triggering reporting mode.
Furthermore, the after-sales service platform generates a diagnosis result and a maintenance suggestion after performing fault analysis and issues the diagnosis result and the maintenance suggestion to a fault truck, and simultaneously issues the related diagnosis result and the maintenance suggestion to the nearest truck service station so as to facilitate the service station to prepare spare parts of related faults of the truck in advance, and sends the address information of the truck service station nearest to the fault truck; and sending voice broadcast to remind the vehicle owner to go to the nearest truck service station for maintenance by combining the positioning information of the truck.
Further, the fault information collected by the vehicle-mounted Can bus comprises: the system comprises engine fault information, gearbox fault information, circuit electrical system fault information, brake system fault information, oil way system fault information and tail gas treatment system fault information.
In summary, the truck remote fault diagnosis system actively collects truck fault information through the after-sales service platform, performs comprehensive comparison and rapid judgment on the after-sales service platform according to the reported fault information and information in the truck fault code library, and rapidly selects and issues a corresponding diagnosis result and a corresponding maintenance suggestion from the fault diagnosis result and the maintenance suggestion library, so that the truck fault can be rapidly diagnosed, and the risk of truck accidents is prevented in advance, and therefore the truck remote fault diagnosis system has a wide application prospect.
The embodiments in the present specification are described in a progressive manner, and the same or similar parts among the embodiments may be referred to each other, and each embodiment focuses on the differences from the other embodiments.
The above examples are only for illustrating the technical solutions of the present invention, and are not to be construed as limiting the present invention; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the present invention.
Claims (7)
1. The truck remote fault diagnosis system is characterized by comprising an after-sale service platform, a vehicle-mounted intelligent terminal, a vehicle-mounted Can bus and a truck service station, wherein the after-sale service platform is used for receiving and processing fault information of a fault vehicle and issuing a diagnosis result and a maintenance suggestion processed according to the fault information;
the vehicle-mounted Can bus is electrically connected to the vehicle-mounted intelligent terminal, and the after-sales service platform is respectively in communication connection with the vehicle-mounted intelligent terminal, a fault vehicle, a driver and a truck service station;
the vehicle-mounted intelligent terminal collects truck fault information through a vehicle-mounted Can bus and reports the truck fault information to the after-sales service platform, the after-sales service platform performs fault analysis and then generates a diagnosis result and a maintenance suggestion and issues the diagnosis result and the maintenance suggestion to a fault truck and a driver, and the fault truck and the driver go to a truck service station for maintenance according to an issuing instruction.
2. The remote fault diagnosis system for trucks of claim 1, wherein the connection mode of the after-sales service platform communication connection with the vehicle-mounted intelligent terminal comprises a carrier network wireless communication connection.
3. The truck remote fault diagnosis system according to claim 1, wherein the after-sales service platform comprises a fault analysis server, an HBase database, a truck fault code library, a fault diagnosis result and a maintenance suggestion library; the fault analysis server is used for analyzing reported truck fault information, the HBase database is used for storing truck fault information reported by the vehicle-mounted intelligent terminal, the truck fault code library is used for storing all truck fault codes of the after-sales service platform, and the fault diagnosis result and maintenance suggestion library is used for storing all fault diagnosis results and maintenance suggestions of the after-sales service platform; and the fault analysis server is respectively and electrically connected with the HBase database, the truck fault code library, the fault diagnosis result and the maintenance suggestion library.
4. The remote fault diagnosis system for the truck according to claim 3, wherein the fault analysis server extracts fault information from the HBase database, compares the fault information with fault codes in the truck fault code library to determine specific faults of the relevant truck, sends fault diagnosis results and maintenance suggestion codes to the fault diagnosis result and maintenance suggestion library, and retrieves corresponding specific diagnosis results and text and voice of the maintenance suggestions according to the sent diagnosis results and maintenance suggestion codes and sends the text and voice to the faulty vehicle and the driver.
5. The truck remote fault diagnosis system according to claim 1, wherein the reporting mode of the truck fault information collected by the vehicle-mounted intelligent terminal and reported to the after-sales service platform comprises: the method comprises an after-sale service platform instruction reporting mode, a vehicle-mounted intelligent terminal regular reporting mode and a vehicle-mounted intelligent terminal special fault information triggering reporting mode.
6. The remote truck fault diagnosis system of claim 1, wherein the after-sales service platform performs fault analysis, generates a diagnosis result and a maintenance suggestion, and issues the diagnosis result and the maintenance suggestion to a faulty truck, and simultaneously issues the related diagnosis result and the maintenance suggestion to a nearest truck service station so that the service station can prepare spare parts with related faults of the truck in advance, and send address information of the truck service station nearest to the faulty truck.
7. The truck remote fault diagnosis system according to claim 1, wherein the fault information collected by the on-board Can bus comprises: the system comprises engine fault information, gearbox fault information, circuit electrical system fault information, brake system fault information, oil way system fault information and tail gas treatment system fault information.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211522887.1A CN116048041A (en) | 2021-05-24 | 2021-05-24 | Remote fault diagnosis system for truck |
| CN202110565575.8A CN113359663A (en) | 2021-05-24 | 2021-05-24 | Truck remote fault diagnosis system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110565575.8A CN113359663A (en) | 2021-05-24 | 2021-05-24 | Truck remote fault diagnosis system |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202211522887.1A Division CN116048041A (en) | 2021-05-24 | 2021-05-24 | Remote fault diagnosis system for truck |
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| CN113359663A true CN113359663A (en) | 2021-09-07 |
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| CN202211522887.1A Pending CN116048041A (en) | 2021-05-24 | 2021-05-24 | Remote fault diagnosis system for truck |
| CN202110565575.8A Pending CN113359663A (en) | 2021-05-24 | 2021-05-24 | Truck remote fault diagnosis system |
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| Application Number | Title | Priority Date | Filing Date |
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| CN202211522887.1A Pending CN116048041A (en) | 2021-05-24 | 2021-05-24 | Remote fault diagnosis system for truck |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114115172A (en) * | 2021-10-26 | 2022-03-01 | 江西五十铃汽车有限公司 | Vehicle fault diagnosis method and device, readable storage medium and vehicle |
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| CN107450514A (en) * | 2017-07-31 | 2017-12-08 | 广州亿程交通信息有限公司 | Vehicle remote fault diagnosis management method and system |
| CN108469802A (en) * | 2018-01-31 | 2018-08-31 | 武汉华威专用汽车检测有限责任公司 | A kind of information of vehicles remote monitoring and diagnostics system |
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| EP3690579A1 (en) * | 2017-09-25 | 2020-08-05 | Autel Intelligent Technology Corp. Ltd. | Remote diagnosis method and apparatus for vehicle, mobile terminal, electronic device and server |
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2021
- 2021-05-24 CN CN202211522887.1A patent/CN116048041A/en active Pending
- 2021-05-24 CN CN202110565575.8A patent/CN113359663A/en active Pending
Patent Citations (4)
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| CN107450514A (en) * | 2017-07-31 | 2017-12-08 | 广州亿程交通信息有限公司 | Vehicle remote fault diagnosis management method and system |
| EP3690579A1 (en) * | 2017-09-25 | 2020-08-05 | Autel Intelligent Technology Corp. Ltd. | Remote diagnosis method and apparatus for vehicle, mobile terminal, electronic device and server |
| CN108469802A (en) * | 2018-01-31 | 2018-08-31 | 武汉华威专用汽车检测有限责任公司 | A kind of information of vehicles remote monitoring and diagnostics system |
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| CN116048041A (en) | 2023-05-02 |
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Application publication date: 20210907 |
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